Incident Management Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and salary benchmarking for jobs advertised in England requiring Incident Management skills. It covers permanent job vacancies from the 6 months leading up to 7 June 2026, with comparisons to the same periods in the previous two years.

6 months to
7 Jun 2026
Same period 2025 Same period 2024
Rank 234 197 221
Rank change year-on-year -37 +24 +20
Permanent jobs citing Incident Management 686 702 1,163
As % of all permanent jobs in England 0.83% 1.78% 1.28%
As % of the Processes & Methodologies category 1.13% 1.91% 1.54%
Number of salaries quoted 501 505 892
10th Percentile £31,250 £28,500 £28,750
25th Percentile £41,250 £39,000 £32,750
Median annual salary (50th Percentile) £65,000 £57,000 £50,000
Median % change year-on-year +14.04% +14.00% -8.16%
75th Percentile £86,250 £71,250 £70,125
90th Percentile £95,000 £100,000 £92,500
UK median annual salary £65,000 £55,021 £50,000
% change year-on-year +18.14% +10.04% -4.76%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 60,519 36,661 75,549
As % of all permanent jobs advertised in England 73.25% 92.99% 82.97%
Number of salaries quoted 41,500 19,807 55,411
10th Percentile £30,500 £29,250 £29,175
25th Percentile £41,250 £40,250 £40,000
Median annual salary (50th Percentile) £60,000 £58,000 £55,000
Median % change year-on-year +3.45% +5.45% -12.00%
75th Percentile £80,000 £78,750 £72,500
90th Percentile £100,000 £101,250 £93,250
UK median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -9.54%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings citing Incident Management relative to all permanent IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Salary Trend in England

Salary distribution trend for jobs in England citing Incident Management.

Salary distribution trend for jobs in England citing Incident Management

Incident Management
Salary Histogram in England

Salary distribution for jobs citing Incident Management in England over the 6 months to 7 June 2026.

Salary histogram for Incident Management in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the England region over the 6 months to 7 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +10 284 £80,000 +23.08% 125
North of England -4 157 £55,000 +29.41% 53
South East -40 108 £57,500 - 71
Yorkshire -10 92 £42,410 +13.85% 21
Midlands -79 68 £41,250 -2.11% 39
North West -14 57 £57,500 +12.20% 26
East Midlands -24 48 £28,500 +4.59% 15
East of England -25 31 £43,750 +21.53% 19
South West -55 25 £57,500 +16.75% 23
West Midlands -71 20 £60,000 +14.29% 24
North East -45 8 £65,576 +191.45% 6
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 41 (5.98%) SharePoint
2 40 (5.83%) Microsoft Exchange
3 15 (2.19%) Confluence
4 3 (0.44%) IIS
5 2 (0.29%) CMS
5 2 (0.29%) Moodle
5 2 (0.29%) SharePoint 2013
5 2 (0.29%) Totara
6 1 (0.15%) Apache
6 1 (0.15%) Palantir Foundry
6 1 (0.15%) Tomcat
6 1 (0.15%) WordPress
Applications
1 42 (6.12%) Microsoft Office
2 17 (2.48%) Microsoft Excel
3 5 (0.73%) Microsoft Project
4 3 (0.44%) Microsoft PowerPoint
5 2 (0.29%) Camtasia
5 2 (0.29%) MS Visio
Business Applications
1 6 (0.87%) Remedy ITSM
2 4 (0.58%) Dynamics CRM
3 3 (0.44%) Dynamics AX
3 3 (0.44%) Dynamics NAV
4 2 (0.29%) Dynamics GP
4 2 (0.29%) Infor SunSystems
5 1 (0.15%) Misys Equation
5 1 (0.15%) Misys Midas
5 1 (0.15%) SAP ERP
5 1 (0.15%) SAP EWM
5 1 (0.15%) SAP PP
5 1 (0.15%) SAP S/4HANA
Cloud Services
1 259 (37.76%) Azure
2 166 (24.20%) Microsoft 365
3 89 (12.97%) AWS
4 75 (10.93%) Entra ID
5 67 (9.77%) Power Platform
6 58 (8.45%) SaaS
7 34 (4.96%) Serverless
8 33 (4.81%) Azure Monitor
9 32 (4.66%) Azure Synapse Analytics
10 28 (4.08%) Azure DevOps
11 24 (3.50%) GCP
12 21 (3.06%) Mimecast
13 18 (2.62%) AWS CloudFormation
14 17 (2.48%) Datadog
15 14 (2.04%) Azure Functions
15 14 (2.04%) GitHub
16 12 (1.75%) Dynamics 365
16 12 (1.75%) PowerApps
17 11 (1.60%) PaaS
18 10 (1.46%) Azure Logic Apps
Communications & Networking
1 63 (9.18%) Firewall
2 55 (8.02%) DNS
3 47 (6.85%) TCP/IP
4 46 (6.71%) VPN
5 41 (5.98%) DHCP
6 25 (3.64%) Broadband
7 24 (3.50%) WAN
8 20 (2.92%) Network Security
9 18 (2.62%) LAN
10 10 (1.46%) Internet
11 8 (1.17%) HTTP
11 8 (1.17%) SD-WAN
11 8 (1.17%) VLAN
11 8 (1.17%) Wi-Fi
12 6 (0.87%) Cisco Nexus
12 6 (0.87%) Wireless
13 5 (0.73%) BGP
13 5 (0.73%) VoIP
14 4 (0.58%) MQTT
14 4 (0.58%) SSL
Database & Business Intelligence
1 49 (7.14%) Power BI
2 31 (4.52%) Big Data
3 26 (3.79%) SQL Server
4 23 (3.35%) Azure SQL Database
5 12 (1.75%) NoSQL
6 9 (1.31%) PostgreSQL
7 8 (1.17%) MongoDB
8 5 (0.73%) Oracle Database
8 5 (0.73%) Relational Database
9 4 (0.58%) DynamoDB
9 4 (0.58%) MySQL
10 3 (0.44%) SQL Server Reporting Services
10 3 (0.44%) Tableau
11 2 (0.29%) Amazon Athena
11 2 (0.29%) Amazon QuickSight
11 2 (0.29%) Amazon Redshift
11 2 (0.29%) ClickHouse
11 2 (0.29%) Data Lake
11 2 (0.29%) Data Warehouse
11 2 (0.29%) Flink
Development Applications
1 50 (7.29%) JIRA
2 16 (2.33%) GitLab
3 13 (1.90%) Jenkins
4 12 (1.75%) Eclipse
5 9 (1.31%) CircleCI
6 8 (1.17%) Git
7 3 (0.44%) Storybook
8 2 (0.29%) Bitbucket
9 1 (0.15%) Atlassian Bamboo
General
1 228 (33.24%) Social Skills
2 162 (23.62%) Finance
3 129 (18.80%) Analytical Skills
4 65 (9.48%) Banking
5 36 (5.25%) Documentation Skills
5 36 (5.25%) Games
5 36 (5.25%) Law
6 32 (4.66%) Inclusion and Diversity
6 32 (4.66%) Legal
7 28 (4.08%) Public Sector
8 19 (2.77%) Retail
9 17 (2.48%) Organisational Skills
10 14 (2.04%) Financial Institution
11 13 (1.90%) Telecoms
12 12 (1.75%) Influencing Skills
13 11 (1.60%) Manufacturing
14 6 (0.87%) Back Office
14 6 (0.87%) Front Office
15 5 (0.73%) Japanese Language
15 5 (0.73%) Presentation Skills
Job Titles
1 111 (16.18%) Lead
2 108 (15.74%) Analyst
3 84 (12.24%) Senior
4 82 (11.95%) Support Engineer
5 74 (10.79%) IT Support
6 65 (9.48%) Applications Support
7 50 (7.29%) Infrastructure Engineer
8 45 (6.56%) Support Analyst
9 32 (4.66%) Applications Support Analyst
10 30 (4.37%) IT Engineer
11 29 (4.23%) Big Data Engineer
11 29 (4.23%) DataOps Engineer
11 29 (4.23%) DataOps Leader
11 29 (4.23%) IT Manager
11 29 (4.23%) IT Support Engineer
11 29 (4.23%) Lead Big Data Engineer
12 27 (3.94%) Service Manager
13 26 (3.79%) 2nd Line Support
13 26 (3.79%) Security Manager
14 25 (3.64%) Infrastructure Support
Libraries, Frameworks & Software Standards
1 18 (2.62%) .NET
1 18 (2.62%) Kafka
2 9 (1.31%) Elastic Stack
3 8 (1.17%) HTML
4 7 (1.02%) CSS
4 7 (1.02%) WPF
5 6 (0.87%) .NET Core
6 5 (0.73%) ARM Templates
6 5 (0.73%) JSON
6 5 (0.73%) React
6 5 (0.73%) REST
6 5 (0.73%) Web Services
7 4 (0.58%) ADO
7 4 (0.58%) FIX Protocol
7 4 (0.58%) HTML5
7 4 (0.58%) Loki
7 4 (0.58%) RESTful
8 3 (0.44%) AngularJS
8 3 (0.44%) PySpark
8 3 (0.44%) Sass
Miscellaneous
1 60 (8.75%) Onboarding
2 43 (6.27%) Management Information System
3 33 (4.81%) Cloud Native
4 25 (3.64%) Mobile App
4 25 (3.64%) Security Posture
5 24 (3.50%) Analytical Mindset
6 22 (3.21%) Cyber Threat
7 19 (2.77%) Cyber Defence
8 18 (2.62%) Self-Motivation
9 17 (2.48%) Enterprise Software
10 12 (1.75%) Data Centre
11 11 (1.60%) Security Operations Centre
12 10 (1.46%) CMDB
12 10 (1.46%) Data Structures
12 10 (1.46%) Distributed Systems
13 9 (1.31%) AS400
13 9 (1.31%) Reinsurance
14 8 (1.17%) Data Protection Act
14 8 (1.17%) Video Conferencing
15 7 (1.02%) Foreign Exchange (FX)
Operating Systems
1 159 (23.18%) Windows
2 58 (8.45%) Windows Server
3 39 (5.69%) Linux
4 37 (5.39%) Android
4 37 (5.39%) Apple iOS
5 26 (3.79%) Windows 10
6 11 (1.60%) VMS
7 6 (0.87%) Unix
8 5 (0.73%) Mac OS
9 3 (0.44%) AIX
9 3 (0.44%) CentOS
9 3 (0.44%) Ubuntu
10 2 (0.29%) Debian
10 2 (0.29%) Red Hat Enterprise Linux
10 2 (0.29%) Windows Server 2012
10 2 (0.29%) Windows Server 2016
10 2 (0.29%) Windows Server 2019
Processes & Methodologies
1 207 (30.17%) ITIL
2 187 (27.26%) Continuous Improvement
3 173 (25.22%) Problem-Solving
4 147 (21.43%) Incident Response
5 140 (20.41%) Root Cause Analysis
6 130 (18.95%) CI/CD
7 123 (17.93%) Cybersecurity
8 119 (17.35%) Service Management
9 111 (16.18%) Change Management
9 111 (16.18%) ITSM
10 105 (15.31%) Mentoring
11 102 (14.87%) Observability
12 93 (13.56%) Customer Service
13 92 (13.41%) Service Delivery
14 89 (12.97%) Agile
15 87 (12.68%) DevOps
16 80 (11.66%) Roadmaps
17 78 (11.37%) Stakeholder Management
18 76 (11.08%) Disaster Recovery
19 74 (10.79%) AI
Programming Languages
1 97 (14.14%) SQL
2 62 (9.04%) PowerShell
3 55 (8.02%) Python
4 37 (5.39%) Bash
5 22 (3.21%) C#
6 16 (2.33%) R
7 15 (2.19%) Go
8 14 (2.04%) JavaScript
9 12 (1.75%) Java
10 9 (1.31%) RPG
11 8 (1.17%) COBOL
11 8 (1.17%) Kusto Query Language
12 7 (1.02%) Bicep
12 7 (1.02%) TypeScript
13 6 (0.87%) Search Processing Language
14 3 (0.44%) PHP
15 2 (0.29%) Shell Script
15 2 (0.29%) T-SQL
16 1 (0.15%) ABAP
16 1 (0.15%) VB
Qualifications
1 80 (11.66%) Degree
2 62 (9.04%) Security Cleared
3 50 (7.29%) SC Cleared
4 35 (5.10%) CISSP
5 27 (3.94%) PMI Certification
6 23 (3.35%) PMP
7 20 (2.92%) CISM
8 18 (2.62%) Azure Certification
9 17 (2.48%) Cisco Certification
10 15 (2.19%) Microsoft Certification
11 13 (1.90%) ITIL Certification
12 10 (1.46%) Computer Science Degree
13 9 (1.31%) DV Cleared
13 9 (1.31%) ITIL Foundation Certificate
13 9 (1.31%) Master's Degree
14 8 (1.17%) GCIA
14 8 (1.17%) GCIH
14 8 (1.17%) GIAC
14 8 (1.17%) SANS
15 7 (1.02%) (ISC)2 CCSP
Quality Assurance & Compliance
1 91 (13.27%) SLA
2 88 (12.83%) ISO/IEC 27001
3 46 (6.71%) NIST
4 45 (6.56%) GDPR
5 40 (5.83%) Cyber Essentials
6 26 (3.79%) Accessibility
7 23 (3.35%) PCI DSS
8 22 (3.21%) GRC
9 20 (2.92%) QA
10 19 (2.77%) Cyber Essentials PLUS
11 14 (2.04%) SOC 2
12 11 (1.60%) Data Quality
12 11 (1.60%) PMO
13 5 (0.73%) ISO 22301
14 4 (0.58%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 4 (0.58%) NCSC
14 4 (0.58%) Sarbanes-Oxley
15 3 (0.44%) Actionable Recommendations
15 3 (0.44%) NIST 800
15 3 (0.44%) PSD2
System Software
1 141 (20.55%) Active Directory
2 25 (3.64%) Docker
3 17 (2.48%) VMware Infrastructure
4 9 (1.31%) Hyper-V
5 5 (0.73%) Firmware
6 3 (0.44%) IAG
6 3 (0.44%) vSphere
7 2 (0.29%) VMware ESXi
7 2 (0.29%) XenDesktop
8 1 (0.15%) Virtual Desktop
8 1 (0.15%) Virtual Machines
Systems Management
1 63 (9.18%) Microsoft Intune
2 53 (7.73%) Terraform
3 44 (6.41%) Kubernetes
4 30 (4.37%) Grafana
5 29 (4.23%) SCCM
6 21 (3.06%) Prometheus
7 20 (2.92%) Ansible
8 15 (2.19%) Kibana
9 7 (1.02%) Argo
10 5 (0.73%) Active Directory Federation Services
10 5 (0.73%) Istio
10 5 (0.73%) QRadar
11 4 (0.58%) Control-M
11 4 (0.58%) Kustomize
12 3 (0.44%) Jamf Pro
12 3 (0.44%) Nagios
12 3 (0.44%) Netcool
13 2 (0.29%) Cisco CUCM
13 2 (0.29%) FortiGate
13 2 (0.29%) Progress Chef
Vendors
1 209 (30.47%) Microsoft
2 64 (9.33%) ServiceNow
3 40 (5.83%) Databricks
4 36 (5.25%) Citrix
4 36 (5.25%) CrowdStrike
5 35 (5.10%) VMware
6 24 (3.50%) Splunk
7 21 (3.06%) Cisco
8 20 (2.92%) Palo Alto
9 17 (2.48%) Qualys
10 15 (2.19%) Apple
10 15 (2.19%) Oracle
11 12 (1.75%) SolarWinds
12 10 (1.46%) Samsung
13 9 (1.31%) IBM
13 9 (1.31%) OneLogin
13 9 (1.31%) Red Hat
14 8 (1.17%) Remedy
15 7 (1.02%) Carbon Black
15 7 (1.02%) Juniper