Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
UK > England
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 248 232 224
Rank change year-on-year -16 -8 +5
Permanent jobs citing Incident Management 2362 2664 3175
As % of all permanent IT jobs advertised in England 1.40% 1.48% 1.54%
As % of the Processes & Methodologies category 1.56% 1.66% 1.74%
Number of salaries quoted 1819 2120 2504
England median annual salary £45,000 £44,000 £42,500
Median salary % change year-on-year +2.27% +3.53% -0.58%
10th Percentile £25,000 £24,250 £22,750
90th Percentile £77,500 £75,000 £68,750
UK median annual salary £45,000 £43,500 £42,500
% change year-on-year +3.45% +2.35% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 151850 160342 182990
As % of all permanent IT jobs advertised in England 89.91% 89.36% 88.71%
Number of salaries quoted 120745 134485 152252
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,750 £28,250 £27,500
90th Percentile £80,000 £80,000 £77,500
UK median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in England.

Salary trend for Incident Management in England

Incident Management
Salary Histogram in England

The salary distribution of IT jobs citing Incident Management in England over the 6 months to 17 November 2017.

Salary histogram for Incident Management in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the England region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 1120 £55,000 +4.76% 36
North of England -6 340 £33,000 -21.43% 15
South East -44 318 £45,000 +2.27% 20
Midlands -6 290 £36,500 +4.29% 14
West Midlands -18 208 £36,500 -8.75% 8
North West -10 154 £45,000 -5.26% 5
East of England -76 146 £38,250 -4.38% 10
South West -19 145 £45,000 +20.00% 8
Yorkshire +5 124 £27,750 -20.71% 9
East Midlands +2 81 £36,750 +11.36% 6
North East +35 62 £35,000 -24.73% 1
South Coast - 2 £95,000 -
Incident Management
UK

For the 6 months to 17 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Incident Management.

1 1005 (42.55%) ITIL
2 653 (27.65%) Windows
3 643 (27.22%) Finance
4 572 (24.22%) Problem Management
5 479 (20.28%) Microsoft
6 477 (20.19%) Service Management
7 448 (18.97%) SLA
8 440 (18.63%) Change Management
9 434 (18.37%) Service Delivery
10 352 (14.90%) Information Security
11 337 (14.27%) Analytical Skills
12 333 (14.10%) Active Directory
13 325 (13.76%) Linux
13 325 (13.76%) SQL
14 316 (13.38%) Banking
15 275 (11.64%) Cisco
16 273 (11.56%) Firewall
17 248 (10.50%) VMware
17 248 (10.50%) Windows Server
18 243 (10.29%) Management Information System
19 234 (9.91%) Agile Software Development
20 233 (9.86%) Root Cause Analysis
21 232 (9.82%) Unix
22 223 (9.44%) WAN
23 219 (9.27%) Microsoft Office
24 212 (8.98%) Stakeholder Management
24 212 (8.98%) Degree
25 205 (8.68%) CISSP
26 197 (8.34%) LAN
27 196 (8.30%) Risk Management

Incident Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 120 (5.08%) MS Exchange
2 74 (3.13%) SharePoint
3 73 (3.09%) IIS
4 58 (2.46%) Skype for Business
5 51 (2.16%) Exchange Server 2010
6 27 (1.14%) Confluence
7 25 (1.06%) Exchange Server 2013
8 20 (0.85%) WebSphere
9 16 (0.68%) BizTalk Server
9 16 (0.68%) IBM Notes
10 15 (0.64%) Exchange Server 2007
10 15 (0.64%) SAS
11 14 (0.59%) Apache
12 13 (0.55%) JBoss
13 11 (0.47%) WebLogic
14 8 (0.34%) Adobe Experience Manager
14 8 (0.34%) CMS
14 8 (0.34%) Exchange Server 2003
14 8 (0.34%) SharePoint 2010
14 8 (0.34%) Tomcat
Applications
1 219 (9.27%) Microsoft Office
2 53 (2.24%) Microsoft Excel
3 34 (1.44%) Microsoft PowerPoint
4 8 (0.34%) Adobe Creative Suite
4 8 (0.34%) MS Visio
5 5 (0.21%) HipChat
6 2 (0.085%) Microsoft Project
6 2 (0.085%) Spreadsheet
7 1 (0.042%) Acrobat
7 1 (0.042%) Adobe Premiere
7 1 (0.042%) Maya
Business Applications
1 37 (1.57%) Remedy ITSM
2 14 (0.59%) assyst
2 14 (0.59%) Dynamics CRM
3 12 (0.51%) Eloqua
4 10 (0.42%) RiskWrite
5 7 (0.30%) Dynamics NAV
5 7 (0.30%) SAP Retail
6 6 (0.25%) Endur
6 6 (0.25%) SAP CAR
6 6 (0.25%) SAP CO
6 6 (0.25%) SAP FI
6 6 (0.25%) SAP FI/CO
6 6 (0.25%) SAP POS DM
6 6 (0.25%) Summit
6 6 (0.25%) thinkFolio
7 5 (0.21%) Cognos Business Intelligence
7 5 (0.21%) Dynamics AX
8 4 (0.17%) ION MarketView
8 4 (0.17%) JDE EnterpriseOne
8 4 (0.17%) LatentZero
Cloud Services
1 191 (8.09%) Office 365
2 119 (5.04%) Microsoft Azure
3 114 (4.83%) Amazon AWS
4 34 (1.44%) IaaS
5 32 (1.35%) SaaS
6 18 (0.76%) PaaS
7 17 (0.72%) Virtual Private Cloud
8 12 (0.51%) Cloud Computing
9 11 (0.47%) Amazon EC2
10 10 (0.42%) Adobe Analytics
11 9 (0.38%) Akamai
11 9 (0.38%) G Suite
11 9 (0.38%) Google Cloud Platform
11 9 (0.38%) OneDrive
12 8 (0.34%) Mimecast
13 5 (0.21%) Yammer
14 3 (0.13%) Azure Active Directory
14 3 (0.13%) Slack
15 2 (0.085%) npm
15 2 (0.085%) Trello
Communications & Networking
1 273 (11.56%) Firewall
2 223 (9.44%) WAN
3 197 (8.34%) LAN
4 162 (6.86%) TCP/IP
5 146 (6.18%) Network Security
6 83 (3.51%) VPN
7 80 (3.39%) VoIP
8 77 (3.26%) DNS
9 76 (3.22%) BGP
10 72 (3.05%) Internet
11 67 (2.84%) Cisco Nexus
12 61 (2.58%) MPLS
13 59 (2.50%) EIGRP
14 56 (2.37%) Wireshark
15 55 (2.33%) Intrusion Detection
16 52 (2.20%) DHCP
17 50 (2.12%) OSPF
17 50 (2.12%) Wireless
18 49 (2.07%) Cisco ASA
19 44 (1.86%) Skype
Database & Business Intelligence
1 127 (5.38%) SQL Server
2 54 (2.29%) Oracle Database
3 38 (1.61%) SQL Server Integration Services
3 38 (1.61%) SQL Server Reporting Services
4 37 (1.57%) MySQL
5 36 (1.52%) Relational Database
6 26 (1.10%) SQL Server 2008
7 20 (0.85%) DB2
8 19 (0.80%) SQL Server 2012
8 19 (0.80%) SQL Server Analysis Services
9 18 (0.76%) Oracle Database 11g
10 17 (0.72%) Oracle Reports
11 16 (0.68%) Hadoop
11 16 (0.68%) SQL Server 2014
12 13 (0.55%) Data Warehouse
12 13 (0.55%) MongoDB
12 13 (0.55%) RDBMS
13 12 (0.51%) SAP BW
14 11 (0.47%) Oracle Database 12c
15 10 (0.42%) Apache Cassandra
Development Applications
1 62 (2.62%) JIRA
2 37 (1.57%) VSS/SourceSafe
3 18 (0.76%) Jenkins
4 14 (0.59%) Eclipse
4 14 (0.59%) Team Foundation Server
5 13 (0.55%) Burp Suite
5 13 (0.55%) Git (software)
5 13 (0.55%) Metasploit
6 10 (0.42%) Subversion
6 10 (0.42%) VersionOne
7 9 (0.38%) Talend Open Studio
8 8 (0.34%) SQL Server Management Studio (SSMS)
9 5 (0.21%) Fiddler
10 4 (0.17%) IntelliJ
11 3 (0.13%) Maven
11 3 (0.13%) Sonatype Nexus
11 3 (0.13%) Visual Studio Team System
12 2 (0.085%) GitLab
12 2 (0.085%) Octopus Deploy
12 2 (0.085%) SonarQube
General
1 643 (27.22%) Finance
2 316 (13.38%) Banking
3 176 (7.45%) Investment Banking
4 126 (5.33%) Front Office
5 103 (4.36%) Retail Banking
6 89 (3.77%) Back Office
7 88 (3.73%) Retail
8 70 (2.96%) Law
9 67 (2.84%) Telecoms
10 58 (2.46%) Legal
11 41 (1.74%) Financial Institution
12 35 (1.48%) Marketing
13 32 (1.35%) Manufacturing
14 28 (1.19%) Publishing
15 25 (1.06%) Billing
16 20 (0.85%) Advertising
17 11 (0.47%) International Banking
18 10 (0.42%) Games
19 9 (0.38%) Military
19 9 (0.38%) Pharmaceutical
Job Titles
1 658 (27.86%) Analyst
2 221 (9.36%) Support Analyst
3 203 (8.59%) Applications Support
4 179 (7.58%) Service Manager
5 168 (7.11%) IT Manager
6 157 (6.65%) Service Analyst
7 139 (5.88%) IT Support
8 131 (5.55%) Security Analyst
9 130 (5.50%) Incident Manager
10 129 (5.46%) Network Engineer
11 112 (4.74%) Support Engineer
12 110 (4.66%) Service Desk Analyst
13 106 (4.49%) Applications Support Analyst
14 79 (3.34%) Security Manager
15 74 (3.13%) 2nd Line Support
15 74 (3.13%) Consultant
16 72 (3.05%) Services Delivery Manager
17 69 (2.92%) Delivery Manager
18 66 (2.79%) IT Analyst
19 59 (2.50%) Support Manager
Libraries, Frameworks & Software Standards
1 84 (3.56%) Middleware
2 62 (2.62%) .NET
3 61 (2.58%) Web Services
4 34 (1.44%) SOAP
5 32 (1.35%) XML
6 23 (0.97%) J2EE
7 21 (0.89%) Java EE
8 20 (0.85%) AngularJS
9 19 (0.80%) HTML
10 18 (0.76%) ASP.NET
10 18 (0.76%) REST
11 17 (0.72%) SailPoint
12 16 (0.68%) Node.js
13 15 (0.64%) CSS
14 14 (0.59%) 802.1X
14 14 (0.59%) FIX Protocol
15 11 (0.47%) WebSphere MQ
16 9 (0.38%) LAMP
17 8 (0.34%) Apache Camel
17 8 (0.34%) SAP Basis
Miscellaneous
1 337 (14.27%) Analytical Skills
2 243 (10.29%) Management Information System
3 162 (6.86%) Data Centre
4 63 (2.67%) Equities
5 61 (2.58%) Computer Science
6 57 (2.41%) Derivative
7 54 (2.29%) Equity Derivative
8 46 (1.95%) Virtual Team
9 42 (1.78%) Foreign Exchange (FX)
10 41 (1.74%) Cyber Attack
11 38 (1.61%) User Experience
12 35 (1.48%) Blackberry
12 35 (1.48%) Clustering
13 32 (1.35%) Cyberthreat
14 30 (1.27%) CMDB
15 28 (1.19%) Security Operations Centre
16 25 (1.06%) Fixed Income
16 25 (1.06%) Replication
16 25 (1.06%) SWIFT
17 24 (1.02%) Hedge funds
Operating Systems
1 653 (27.65%) Windows
2 325 (13.76%) Linux
3 248 (10.50%) Windows Server
4 232 (9.82%) Unix
5 133 (5.63%) Windows 7
6 121 (5.12%) Windows Server 2008
7 106 (4.49%) Windows Server 2012
8 62 (2.62%) Windows 10
9 46 (1.95%) Windows Server 2003
10 33 (1.40%) CentOS
10 33 (1.40%) Solaris
11 29 (1.23%) Apple iOS
12 27 (1.14%) Mac OS X
12 27 (1.14%) Red Hat Enterprise Linux
13 26 (1.10%) Android
13 26 (1.10%) Windows XP
14 19 (0.80%) Windows 8
15 18 (0.76%) Kali Linux
16 16 (0.68%) Ubuntu
17 15 (0.64%) AIX
Processes & Methodologies
1 1005 (42.55%) ITIL
2 572 (24.22%) Problem Management
3 477 (20.19%) Service Management
4 440 (18.63%) Change Management
5 434 (18.37%) Service Delivery
6 352 (14.90%) Information Security
7 234 (9.91%) Agile Software Development
8 233 (9.86%) Root Cause Analysis
9 212 (8.98%) Stakeholder Management
10 196 (8.30%) Risk Management
11 191 (8.09%) ITSM
12 189 (8.00%) Continuous Improvement
13 188 (7.96%) Cybersecurity
14 185 (7.83%) SIEM
15 154 (6.52%) Project Management
16 149 (6.31%) ITIL V3
17 146 (6.18%) Wealth Management
18 144 (6.10%) Asset Management
19 136 (5.76%) Release Management
20 132 (5.59%) Security Operations
Programming Languages
1 325 (13.76%) SQL
2 174 (7.37%) Java
3 116 (4.91%) PowerShell
4 101 (4.28%) C#
5 96 (4.06%) Python
6 80 (3.39%) Shell Script
7 61 (2.58%) JavaScript
8 44 (1.86%) Perl
9 41 (1.74%) C
10 30 (1.27%) PHP
11 27 (1.14%) Bash Shell
11 27 (1.14%) T-SQL
12 20 (0.85%) ABAP
13 19 (0.80%) PL/SQL
14 18 (0.76%) VB
15 13 (0.55%) C++
16 12 (0.51%) Ruby
17 9 (0.38%) VBScript
18 7 (0.30%) VB.NET
19 3 (0.13%) MATLAB
Qualifications
1 212 (8.98%) Degree
2 205 (8.68%) CISSP
3 182 (7.71%) Security Cleared
4 157 (6.65%) Cisco Certification
5 126 (5.33%) CISM
6 125 (5.29%) SC Cleared
7 113 (4.78%) ITIL Certification
8 96 (4.06%) Microsoft Certification
9 80 (3.39%) DV Cleared
10 78 (3.30%) CISA
11 76 (3.22%) CCNP
12 75 (3.18%) CCNA
13 60 (2.54%) GIAC
14 54 (2.29%) MCSE
15 50 (2.12%) ITIL Foundation Certificate
16 44 (1.86%) GCIH
17 43 (1.82%) CEH
18 36 (1.52%) MCP
19 32 (1.35%) CREST Certified
20 30 (1.27%) SANS
Quality Assurance & Compliance
1 448 (18.97%) SLA
2 160 (6.77%) ISO/IEC 27001
3 53 (2.24%) PCI DSS
4 50 (2.12%) GDPR
5 32 (1.35%) COBIT
6 28 (1.19%) QA
7 23 (0.97%) Sarbanes-Oxley
8 16 (0.68%) ISO 9001
8 16 (0.68%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 14 (0.59%) Cyber Essentials
9 14 (0.59%) ISO/IEC 20000
10 7 (0.30%) ISO 22301
10 7 (0.30%) NIST 800
11 4 (0.17%) Data Quality
12 3 (0.13%) GPG13
13 2 (0.085%) PMO
13 2 (0.085%) Solvency II
14 1 (0.042%) HMG Security Policy Framework
14 1 (0.042%) ISO 31000
14 1 (0.042%) ISO/IEC 27005
System Software
1 333 (14.10%) Active Directory
2 184 (7.79%) VMware Infrastructure
3 49 (2.07%) Hyper-V
4 36 (1.52%) VMware ESXi
5 31 (1.31%) XenApp
6 28 (1.19%) Docker
7 18 (0.76%) XenDesktop
8 15 (0.64%) ProxySG
8 15 (0.64%) vSphere
9 14 (0.59%) Microsoft App-V
10 13 (0.55%) Virtual Machines
11 12 (0.51%) DFS Replication
12 11 (0.47%) VMware Workstation
13 10 (0.42%) NFS
14 9 (0.38%) Virtual Servers
15 7 (0.30%) Snort
15 7 (0.30%) Xen
16 6 (0.25%) Oracle RAC
16 6 (0.25%) XenServer
17 5 (0.21%) BitLocker
Systems Management
1 93 (3.94%) SCCM
2 62 (2.62%) Nagios
3 56 (2.37%) WSUS
4 52 (2.20%) Nessus
5 42 (1.78%) Opsview
6 37 (1.57%) Cisco LMS
7 34 (1.44%) SCOM
8 26 (1.10%) McAfee ePO
9 25 (1.06%) QRadar
10 24 (1.02%) Core Impact
10 24 (1.02%) OpenVAS
11 17 (0.72%) Nexpose
11 17 (0.72%) PowerBroker
11 17 (0.72%) RSA Security Analytics
11 17 (0.72%) SCOrch
12 14 (0.59%) Backup Exec
12 14 (0.59%) Oracle Enterprise Manager
12 14 (0.59%) Puppet
13 13 (0.55%) Cisco Prime
13 13 (0.55%) Microsoft Clustering
Vendors
1 479 (20.28%) Microsoft
2 275 (11.64%) Cisco
3 248 (10.50%) VMware
4 181 (7.66%) Oracle
5 162 (6.86%) Citrix
6 106 (4.49%) HP
7 99 (4.19%) ServiceNow
8 94 (3.98%) Remedy
9 88 (3.73%) Sun
10 82 (3.47%) Juniper
11 75 (3.18%) CheckPoint
11 75 (3.18%) Splunk
12 70 (2.96%) Red Hat
13 64 (2.71%) SAP
14 62 (2.62%) F5
15 60 (2.54%) Palo Alto
16 41 (1.74%) IBM
17 39 (1.65%) NetApp
17 39 (1.65%) Symantec
18 36 (1.52%) Apple