Incident Management Jobs in England

Incident Management
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 217 231 259
Rank change year-on-year +14 +28 +25
Permanent jobs citing Incident Management 1,160 1,516 2,037
As % of all permanent jobs advertised in England 1.37% 1.63% 1.56%
As % of the Processes & Methodologies category 1.59% 1.70% 1.63%
Number of salaries quoted 890 983 1,497
10th Percentile £27,500 £28,000 £24,625
25th Percentile £32,750 £36,000 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £68,000 £72,250 £65,000
90th Percentile £87,500 £87,500 £80,000
UK median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -9.52%

All Process and Methodology Skills
England

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 72,814 89,178 125,034
As % of all permanent jobs advertised in England 85.85% 95.66% 95.65%
Number of salaries quoted 53,731 52,642 73,765
10th Percentile £29,000 £34,250 £33,327
25th Percentile £39,750 £46,000 £44,250
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,750 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +9.09%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Salary Trend in England

3-month moving average salary quoted in jobs citing Incident Management in England.

Salary trend for Incident Management in England

Incident Management
Salary Histogram in England

Salary distribution for jobs citing Incident Management in England over the 6 months to 27 April 2024.

Salary histogram for Incident Management in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +48 331 £70,000 +7.69% 102
North of England -13 268 £43,500 -6.45% 67
South East +19 230 £43,750 +2.94% 46
South West +66 169 £49,000 +36.11% 28
North West +2 129 £44,274 -6.79% 36
Midlands -13 104 £46,500 +18.01% 42
Yorkshire -25 92 £45,000 - 22
West Midlands +16 82 £45,001 -3.74% 30
East of England -38 52 £32,000 -41.82% 28
North East +20 47 £32,500 -17.72% 9
East Midlands -30 21 £55,357 +70.33% 12
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (5.95%) Microsoft Exchange
2 36 (3.10%) WebLogic
3 30 (2.59%) SharePoint
4 14 (1.21%) Oracle Service Bus
4 14 (1.21%) SAS
5 9 (0.78%) IIS
6 4 (0.34%) CMS
6 4 (0.34%) Confluence
7 3 (0.26%) IBM Notes
8 2 (0.17%) Apache
8 2 (0.17%) Liferay
8 2 (0.17%) Magnolia
8 2 (0.17%) nginx
8 2 (0.17%) Sitecore CMS
8 2 (0.17%) Skype for Business
8 2 (0.17%) WordPress
9 1 (0.086%) Oracle Spatial
Applications
1 101 (8.71%) Microsoft Office
2 52 (4.48%) Microsoft Excel
3 24 (2.07%) MS Visio
4 18 (1.55%) Microsoft PowerPoint
5 4 (0.34%) Microsoft Project
6 3 (0.26%) Spreadsheet
7 2 (0.17%) Adobe Creative Suite
Business Applications
1 22 (1.90%) Remedy ITSM
2 9 (0.78%) Dynamics CRM
3 6 (0.52%) Elite 3E
4 5 (0.43%) Fidessa
4 5 (0.43%) Oracle ERP
4 5 (0.43%) Workday HCM
5 4 (0.34%) NEC Housing
5 4 (0.34%) SAP S/4HANA
6 3 (0.26%) SAP MM
7 2 (0.17%) SAP HCM
8 1 (0.086%) Adaptiv
8 1 (0.086%) Carpe Diem
8 1 (0.086%) Endur
8 1 (0.086%) SAP PP
8 1 (0.086%) SAP SCM
8 1 (0.086%) SAP SD
8 1 (0.086%) SAP WM
Cloud Services
1 268 (23.10%) Azure
2 220 (18.97%) Microsoft 365
3 95 (8.19%) AWS
4 44 (3.79%) Entra ID
5 31 (2.67%) SaaS
6 26 (2.24%) PaaS
7 25 (2.16%) Azure DevOps
8 23 (1.98%) IaaS
9 22 (1.90%) Serverless
10 19 (1.64%) Power Platform
11 18 (1.55%) Azure Functions
12 14 (1.21%) Cloud Computing
13 13 (1.12%) Azure Data Factory
13 13 (1.12%) Mimecast
14 12 (1.03%) Azure Logic Apps
14 12 (1.03%) Azure Service Bus
14 12 (1.03%) GCP
15 10 (0.86%) Azure Storage
15 10 (0.86%) OneDrive
15 10 (0.86%) PowerApps
Communications & Networking
1 132 (11.38%) Firewall
2 70 (6.03%) DNS
3 68 (5.86%) LAN
4 65 (5.60%) Network Security
5 57 (4.91%) WAN
6 46 (3.97%) DHCP
7 45 (3.88%) SAN
8 44 (3.79%) VPN
9 33 (2.84%) TCP/IP
10 31 (2.67%) Wireless
11 25 (2.16%) Wi-Fi
12 20 (1.72%) Internet
13 16 (1.38%) SD-WAN
13 16 (1.38%) VoIP
14 15 (1.29%) Remote Desktop
15 14 (1.21%) Cisco ASA
16 11 (0.95%) Intrusion Detection
16 11 (0.95%) VLAN
17 10 (0.86%) BGP
17 10 (0.86%) MPLS
Database & Business Intelligence
1 62 (5.34%) SQL Server
2 22 (1.90%) Elasticsearch
2 22 (1.90%) Oracle Database
3 19 (1.64%) MySQL
4 14 (1.21%) Oracle Database 10g
4 14 (1.21%) Oracle Database 11g
4 14 (1.21%) RDBMS
4 14 (1.21%) Relational Database
4 14 (1.21%) VLDB
5 12 (1.03%) Amazon RDS
6 11 (0.95%) SQL Server Integration Services
7 10 (0.86%) Power BI
8 9 (0.78%) Azure SQL Database
9 3 (0.26%) Redis
9 3 (0.26%) SAP HANA
10 2 (0.17%) Crystal Reports
10 2 (0.17%) DB2
10 2 (0.17%) NoSQL
10 2 (0.17%) PostgreSQL
10 2 (0.17%) SQL Server Reporting Services
Development Applications
1 42 (3.62%) JIRA
2 8 (0.69%) Jenkins
3 5 (0.43%) Git
3 5 (0.43%) HP UFT
3 5 (0.43%) JMeter
3 5 (0.43%) LoadRunner
3 5 (0.43%) MSTest
3 5 (0.43%) Selenium
3 5 (0.43%) Team Foundation Server
4 4 (0.34%) GitLab
5 3 (0.26%) Sonatype Nexus
6 2 (0.17%) Bower
6 2 (0.17%) Burp Suite
6 2 (0.17%) git-flow
6 2 (0.17%) gulp
6 2 (0.17%) Metasploit
6 2 (0.17%) Moq
6 2 (0.17%) sqlmap
6 2 (0.17%) Visual Studio
7 1 (0.086%) TeamCity
General
1 436 (37.59%) Social Skills
2 223 (19.22%) Finance
3 200 (17.24%) Analytical Skills
4 56 (4.83%) Organisational Skills
5 53 (4.57%) Legal
6 52 (4.48%) Banking
6 52 (4.48%) Law
7 48 (4.14%) Military
8 38 (3.28%) Telecoms
9 37 (3.19%) Retail
10 32 (2.76%) Inclusion and Diversity
11 30 (2.59%) Police
12 27 (2.33%) Public Sector
13 20 (1.72%) Documentation Skills
14 15 (1.29%) Presentation Skills
15 13 (1.12%) Advertising
15 13 (1.12%) Influencing Skills
16 12 (1.03%) Aerospace
16 12 (1.03%) French Language
17 11 (0.95%) Retail Banking
Job Titles
1 304 (26.21%) Analyst
2 151 (13.02%) Senior
3 104 (8.97%) Support Analyst
4 103 (8.88%) Lead
5 94 (8.10%) Service Manager
6 85 (7.33%) IT Support
7 80 (6.90%) Support Engineer
8 75 (6.47%) Service Analyst
9 71 (6.12%) Security Analyst
10 68 (5.86%) IT Analyst
11 67 (5.78%) Applications Support
11 67 (5.78%) Consultant
12 65 (5.60%) Incident Manager
12 65 (5.60%) Senior Analyst
13 62 (5.34%) Service Desk Analyst
14 57 (4.91%) Infrastructure Engineer
14 57 (4.91%) Team Leader
15 53 (4.57%) Security Consultant
16 51 (4.40%) Applications Support Analyst
16 51 (4.40%) IT Engineer
Libraries, Frameworks & Software Standards
1 35 (3.02%) .NET
2 24 (2.07%) Elastic Stack
3 23 (1.98%) CSS
4 22 (1.90%) J2EE
4 22 (1.90%) Java EE
4 22 (1.90%) Spring
5 20 (1.72%) .NET Framework
5 20 (1.72%) HTML
6 19 (1.64%) Web Services
7 17 (1.47%) FIX Protocol
8 16 (1.38%) AngularJS
9 14 (1.21%) Twitter Bootstrap
10 7 (0.60%) JSON
11 6 (0.52%) ARM Templates
12 5 (0.43%) Oracle Fusion
13 3 (0.26%) ASP.NET
13 3 (0.26%) ASP.NET MVC
13 3 (0.26%) Entity Framework
13 3 (0.26%) Node.js
13 3 (0.26%) WPF
Miscellaneous
1 132 (11.38%) Management Information System
2 47 (4.05%) Data Centre
3 35 (3.02%) Security Operations Centre
4 31 (2.67%) Self-Motivation
5 28 (2.41%) Cyber Kill Chain
5 28 (2.41%) Driving Licence
6 27 (2.33%) Enterprise Storage
7 23 (1.98%) Cyber Threat
8 20 (1.72%) CMDB
8 20 (1.72%) Security Posture
9 17 (1.47%) Cyber Defence
9 17 (1.47%) Onboarding
10 16 (1.38%) Legacy Systems
11 14 (1.21%) Cyberattack
12 10 (0.86%) iPhone
13 9 (0.78%) Hedge funds
13 9 (0.78%) Housing Association
14 8 (0.69%) Analytical Mindset
14 8 (0.69%) Product Ownership
15 7 (0.60%) Enterprise Software
Operating Systems
1 338 (29.14%) Windows
2 134 (11.55%) Windows Server
3 120 (10.34%) Linux
4 75 (6.47%) Windows 10
5 73 (6.29%) Unix
6 27 (2.33%) Windows Server 2016
7 21 (1.81%) Windows Server 2019
8 15 (1.29%) Solaris
9 11 (0.95%) Android
10 10 (0.86%) Windows 7
11 9 (0.78%) Apple iOS
11 9 (0.78%) Windows Server 2003
12 8 (0.69%) Windows Server 2012
13 7 (0.60%) Mac OS X
14 6 (0.52%) CentOS
14 6 (0.52%) Ubuntu
15 4 (0.34%) Windows Server 2008
16 3 (0.26%) Amazon Linux
16 3 (0.26%) Kali Linux
16 3 (0.26%) Mac OS
Processes & Methodologies
1 443 (38.19%) ITIL
2 284 (24.48%) Problem-Solving
3 259 (22.33%) Service Management
4 236 (20.34%) Change Management
5 206 (17.76%) Cybersecurity
6 194 (16.72%) Problem Management
7 170 (14.66%) Customer Service
7 170 (14.66%) Service Delivery
8 152 (13.10%) Information Security
9 144 (12.41%) ITSM
10 140 (12.07%) Incident Response
11 135 (11.64%) Continuous Improvement
12 114 (9.83%) Root Cause Analysis
13 108 (9.31%) Security Operations
14 97 (8.36%) Mentoring
15 94 (8.10%) Major Incident Management
15 94 (8.10%) Process Improvement
16 93 (8.02%) SIEM
17 91 (7.84%) Infrastructure Engineering
18 88 (7.59%) Agile
Programming Languages
1 101 (8.71%) PowerShell
1 101 (8.71%) SQL
2 53 (4.57%) Python
3 41 (3.53%) Java
4 33 (2.84%) C#
5 25 (2.16%) Bash
6 24 (2.07%) Shell Script
7 23 (1.98%) JavaScript
8 22 (1.90%) PL/SQL
9 12 (1.03%) VBA
10 11 (0.95%) MATLAB
10 11 (0.95%) T-SQL
10 11 (0.95%) VB.NET
11 5 (0.43%) Perl
11 5 (0.43%) Ruby
12 4 (0.34%) VB
13 3 (0.26%) Go
13 3 (0.26%) TypeScript
14 2 (0.17%) Kotlin
14 2 (0.17%) PHP
Qualifications
1 195 (16.81%) Security Cleared
2 166 (14.31%) Degree
3 134 (11.55%) SC Cleared
4 96 (8.28%) CISSP
5 83 (7.16%) DV Cleared
6 72 (6.21%) ITIL Certification
7 59 (5.09%) CISM
8 54 (4.66%) Microsoft Certification
9 53 (4.57%) Azure Certification
10 46 (3.97%) Cisco Certification
11 34 (2.93%) CISA
12 32 (2.76%) CCNP
13 27 (2.33%) Computer Science Degree
14 23 (1.98%) CCNA
15 20 (1.72%) CRISC
16 17 (1.47%) ISO 27001 Lead Auditor
17 15 (1.29%) A+ Certification
17 15 (1.29%) MCSE
18 14 (1.21%) ITIL Foundation Certificate
19 13 (1.12%) AWS Certification
Quality Assurance & Compliance
1 195 (16.81%) SLA
2 95 (8.19%) ISO/IEC 27001
3 64 (5.52%) NIST
4 36 (3.10%) Cyber Essentials
5 26 (2.24%) GDPR
6 20 (1.72%) JSP 440
7 18 (1.55%) PCI DSS
8 13 (1.12%) GRC
9 12 (1.03%) QA
10 10 (0.86%) Accessibility
10 10 (0.86%) PMO
11 8 (0.69%) Cyber Essentials PLUS
11 8 (0.69%) HIPAA
12 7 (0.60%) ISO 22301
12 7 (0.60%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 5 (0.43%) NIST 800
14 4 (0.34%) California Consumer Privacy Act
14 4 (0.34%) HMG Security Policy Framework
14 4 (0.34%) ISO 9001
15 3 (0.26%) Data Quality
System Software
1 269 (23.19%) Active Directory
2 84 (7.24%) VMware Infrastructure
3 81 (6.98%) Hyper-V
4 44 (3.79%) vSphere
5 17 (1.47%) VMware ESXi
6 14 (1.21%) Oracle RAC
7 13 (1.12%) Docker
8 12 (1.03%) Firmware
8 12 (1.03%) Virtual Machines
9 9 (0.78%) Virtual Desktop
10 8 (0.69%) VMware NSX
11 2 (0.17%) Terminal Services
11 2 (0.17%) VMware Workstation
12 1 (0.086%) NFS
12 1 (0.086%) Virtual Servers
Systems Management
1 71 (6.12%) SCCM
2 47 (4.05%) Microsoft Intune
3 30 (2.59%) vCenter Server
4 28 (2.41%) Terraform
5 27 (2.33%) Single Sign-On
6 22 (1.90%) OpenSSO
7 17 (1.47%) Ansible
8 16 (1.38%) Data Guard
8 16 (1.38%) Kubernetes
9 14 (1.21%) Oracle RMAN
10 11 (0.95%) SCOM
11 10 (0.86%) QRadar
12 8 (0.69%) NetBackup
12 8 (0.69%) WSUS
13 6 (0.52%) Cisco Prime
13 6 (0.52%) NetCrunch
13 6 (0.52%) VxRail
14 5 (0.43%) Opsview
15 4 (0.34%) Failover Clustering
15 4 (0.34%) Microsoft Data Protection Manager
Vendors
1 385 (33.19%) Microsoft
2 138 (11.90%) VMware
3 113 (9.74%) Cisco
4 99 (8.53%) ServiceNow
5 67 (5.78%) Oracle
6 54 (4.66%) Remedy
7 44 (3.79%) Citrix
8 37 (3.19%) SolarWinds
9 35 (3.02%) Dell
10 24 (2.07%) Splunk
10 24 (2.07%) Tanium
10 24 (2.07%) Tripwire
11 22 (1.90%) HP
12 21 (1.81%) Meraki
13 19 (1.64%) Palo Alto
14 14 (1.21%) Sun
15 13 (1.12%) Google
15 13 (1.12%) IBM
15 13 (1.12%) ION Trading
16 11 (0.95%) Apple