The median annual salary for a Help Desk Administrator was £23,000 in advertised job vacancies during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Administrator
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 878 913 965
Rank change year-on-year +35 +52  
Permanent jobs requiring a Help Desk Administrator 12 19 17
As % of all permanent IT jobs advertised in the UK 0.013% 0.019% 0.016%
As % of the Job Titles category 0.014% 0.020% 0.016%
Number of salaries quoted 11 19 16
Median salary £23,000 £24,250 £42,500
Median salary % change year-on-year -5.15% -42.94%  
UK excluding London median salary £23,000 £19,500 £16,250
% change year-on-year +17.94% +20.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85544 95045 105654
As % of all permanent IT job vacancies advertised in the UK 95.95% 96.52% 96.56%
Number of salaries quoted 69856 80154 87088
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Administrator
Job Vacancy Trend

The job posting trend of jobs advertised that featured Help Desk Administrator in the job title.

Job vacancy trend for Help Desk Administrator in the UK

Help Desk Administrator
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator.

Salary trend for Help Desk Administrator in the UK

Help Desk Administrator
Salary Histogram

The salary distribution of IT jobs citing Help Desk Administrator over the 3 months to 27 June 2017.

Salary histogram for Help Desk Administrator in the UK

Help Desk Administrator
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Administrator within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +39 12 £23,000 -8.00% 3
East of England - 8 £23,000 - 1
Hertfordshire - 6 £23,000 - 1
Watford - 6 £23,000 -
North West -39 2 £23,000 -14.81%
Manchester - 2 £23,000 -
London +26 1 £35,000 +29.62%
South West -4 1 £17,250 -36.11%
Essex - 1 £20,500 -
Cambridgeshire - 1 - -
Chelmsford - 1 £20,500 -
Cambridge - 1 - -
Bristol - 1 £17,250 -

Help Desk Administrator Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 June 2017, Help Desk Administrator job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Administrator in the job title.

1 16 (66.67%) Windows
2 13 (54.17%) Windows 7
2 13 (54.17%) Active Directory
3 11 (45.83%) Firewall
3 11 (45.83%) Wireless
3 11 (45.83%) Office 365
4 10 (41.67%) Microsoft Office
5 8 (33.33%) MS Exchange
6 5 (20.83%) Microsoft Excel
7 4 (16.67%) IBM Notes
7 4 (16.67%) Lotus
7 4 (16.67%) Microsoft PowerPoint
8 2 (8.33%) Windows Server 2012
8 2 (8.33%) ERP
8 2 (8.33%) Microsoft
9 1 (4.17%) Dell
9 1 (4.17%) Baan
9 1 (4.17%) Windows Server 2003
9 1 (4.17%) Remedy
9 1 (4.17%) JavaScript
9 1 (4.17%) Client/Server
9 1 (4.17%) EDI
9 1 (4.17%) TCP/IP
9 1 (4.17%) SLA
9 1 (4.17%) Workflow
9 1 (4.17%) Finance
9 1 (4.17%) Validation
9 1 (4.17%) Network Management
9 1 (4.17%) Apple iOS
9 1 (4.17%) Microsoft Virtual Server

Help Desk Administrator Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (33.33%) MS Exchange
2 4 (16.67%) IBM Notes
Applications
1 10 (41.67%) Microsoft Office
2 5 (20.83%) Microsoft Excel
3 4 (16.67%) Microsoft PowerPoint
Business Applications
1 1 (4.17%) NetSuite
Cloud Services
1 11 (45.83%) Office 365
2 1 (4.17%) Boomi
Communications & Networking
1 11 (45.83%) Firewall
1 11 (45.83%) Wireless
2 1 (4.17%) TCP/IP
General
1 1 (4.17%) Finance
1 1 (4.17%) French Language
Libraries, Frameworks & Software Standards
1 1 (4.17%) EDI
Miscellaneous
1 1 (4.17%) Analytical Skills
1 1 (4.17%) Client/Server
1 1 (4.17%) Driving Licence
Operating Systems
1 16 (66.67%) Windows
2 13 (54.17%) Windows 7
3 2 (8.33%) Windows Server 2012
4 1 (4.17%) Android
4 1 (4.17%) Apple iOS
4 1 (4.17%) Windows Server
4 1 (4.17%) Windows Server 2003
Processes & Methodologies
1 2 (8.33%) ERP
2 1 (4.17%) Data Cleansing
2 1 (4.17%) Data Entry
2 1 (4.17%) Data Management
2 1 (4.17%) Data Mapping
2 1 (4.17%) Data Validation
2 1 (4.17%) Network Management
2 1 (4.17%) Software Audit
2 1 (4.17%) Validation
2 1 (4.17%) Workflow
Programming Languages
1 1 (4.17%) JavaScript
Qualifications
1 1 (4.17%) Degree
1 1 (4.17%) Numerate Degree
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 13 (54.17%) Active Directory
2 1 (4.17%) Microsoft Virtual Server
2 1 (4.17%) Virtual Servers
Vendors
1 4 (16.67%) Lotus
2 2 (8.33%) Microsoft
3 1 (4.17%) Baan
3 1 (4.17%) Dell
3 1 (4.17%) Remedy
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £18000.00 - £22500.00 per annum + Pension & Benefits
Posted: 5 days ago
Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 4 days ago
Potters Bar
Recruitment Genius Ltd
Salary: £21000 - £24000 per annum
Posted: 26 days ago