The median annual salary for a Help Desk Administrator was £24,000 in advertised job vacancies during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Administrator
UK
Rank 844 927 945
Rank change year-on-year +83 +18  
Permanent jobs requiring a Help Desk Administrator 13 21 14
As % of all permanent IT jobs advertised in the UK 0.015% 0.020% 0.013%
As % of the Job Titles category 0.016% 0.021% 0.014%
Number of salaries quoted 13 21 9
Median salary £24,000 £20,500 £22,000
Median salary % change year-on-year +17.07% -6.81%  
90% offered a salary of more than £17,500 £16,000 £19,500
10% offered a salary of more than £25,000 £42,500 £26,300
UK excluding London median salary £22,500 £19,500 £22,000
% change year-on-year +15.38% -11.36%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81782 99209 102096
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.37% 96.63%
Number of salaries quoted 67852 83080 83346
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Administrator
Job Vacancy Trend

The job posting trend of jobs advertised that featured Help Desk Administrator in the job title.

Job vacancy trend for Help Desk Administrator in the UK

Help Desk Administrator
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator.

Salary trend for Help Desk Administrator in the UK

Help Desk Administrator
Salary Histogram

The salary distribution of IT jobs citing Help Desk Administrator over the 3 months to 24 March 2017.

Salary histogram for Help Desk Administrator in the UK

Help Desk Administrator
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Administrator within the UK over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +91 13 £24,000 +17.07%
East of England +28 8 £24,500 +19.51%
Hertfordshire +20 8 £24,500 +19.51%
Watford -1 8 £24,500 +19.51%
South West - 4 £17,500 -
Bristol - 3 £17,500 -
London +61 1 £25,000 -41.17%
Yeovil - 1 £24,333 -
Somerset - 1 £24,333 -
Wembley - 1 £25,000 -

Help Desk Administrator Skill Set
Top 30 Related IT Skills

For the 6 months to 24 March 2017, Help Desk Administrator job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Administrator in the job title.

1 14 (63.64%) Windows
2 11 (50.00%) Active Directory
3 9 (40.91%) MS Office
4 8 (36.36%) Windows 7
5 7 (31.82%) Wireless
5 7 (31.82%) Firewall
6 6 (27.27%) Microsoft
7 5 (22.73%) Office 365
8 4 (18.18%) Telecoms
8 4 (18.18%) Data Entry
9 3 (13.64%) MS PowerPoint
9 3 (13.64%) Lotus
9 3 (13.64%) SLA
9 3 (13.64%) ITIL
9 3 (13.64%) MS Exchange
9 3 (13.64%) IBM Notes
9 3 (13.64%) MS Excel
10 2 (9.09%) VoIP
10 2 (9.09%) ERP
10 2 (9.09%) VPN
10 2 (9.09%) ISO 9001
10 2 (9.09%) WSUS
10 2 (9.09%) Problem Management
10 2 (9.09%) SCCM
10 2 (9.09%) Business Continuity
10 2 (9.09%) ISO/IEC 27001
10 2 (9.09%) Asset Management
10 2 (9.09%) Automotive
10 2 (9.09%) Manufacturing
10 2 (9.09%) Remote Desktop

Help Desk Administrator Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) IBM Notes
1 3 (13.64%) MS Exchange
Applications
1 9 (40.91%) MS Office
2 3 (13.64%) MS Excel
2 3 (13.64%) MS PowerPoint
Cloud Services
1 5 (22.73%) Office 365
2 2 (9.09%) SaaS
Communications & Networking
1 7 (31.82%) Firewall
1 7 (31.82%) Wireless
2 2 (9.09%) Remote Desktop
2 2 (9.09%) VoIP
2 2 (9.09%) VPN
3 1 (4.55%) LAN
3 1 (4.55%) TCP/IP
3 1 (4.55%) WAN
Database & Business Intelligence
1 1 (4.55%) SQL Server
General
1 4 (18.18%) Telecoms
2 2 (9.09%) Automotive
2 2 (9.09%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.55%) .NET
1 1 (4.55%) ADO.NET
1 1 (4.55%) ASP.NET
Miscellaneous
1 1 (4.55%) Driving Licence
1 1 (4.55%) Mobile App
1 1 (4.55%) Smartphone
Operating Systems
1 14 (63.64%) Windows
2 8 (36.36%) Windows 7
3 1 (4.55%) Android
3 1 (4.55%) Apple iOS
3 1 (4.55%) Windows Server 2003
3 1 (4.55%) Windows Server 2012
Processes & Methodologies
1 4 (18.18%) Data Entry
2 3 (13.64%) ITIL
3 2 (9.09%) Asset Management
3 2 (9.09%) Business Continuity
3 2 (9.09%) ERP
3 2 (9.09%) ITIL V3
3 2 (9.09%) Problem Management
3 2 (9.09%) Software License Management
4 1 (4.55%) Biometrics
4 1 (4.55%) CRM
4 1 (4.55%) Data Validation
4 1 (4.55%) ITSM
4 1 (4.55%) Network Management
4 1 (4.55%) Service Management
4 1 (4.55%) Statistics
4 1 (4.55%) Validation
Programming Languages
1 1 (4.55%) C#
1 1 (4.55%) VB.NET
Quality Assurance & Compliance
1 3 (13.64%) SLA
2 2 (9.09%) ISO 9001
2 2 (9.09%) ISO/IEC 27001
System Software
1 11 (50.00%) Active Directory
2 1 (4.55%) Microsoft Virtual Server
2 1 (4.55%) Virtual Servers
Systems Management
1 2 (9.09%) SCCM
1 2 (9.09%) WSUS
Vendors
1 6 (27.27%) Microsoft
2 3 (13.64%) Lotus
3 1 (4.55%) Remedy