Help Desk Engineer
UK
The median Help Desk Engineer salary in the UK is £34,000 per year, according to job vacancies posted during the 6 months leading to 8 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 8 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 697 | 849 | 917 |
| Rank change year-on-year | +152 | +68 | +287 |
| Permanent jobs requiring a Help Desk Engineer | 13 | 38 | 61 |
| As % of all permanent jobs advertised in the UK | 0.024% | 0.038% | 0.059% |
| As % of the Job Titles category | 0.027% | 0.041% | 0.065% |
| Number of salaries quoted | 10 | 34 | 60 |
| 10th Percentile | £26,875 | £21,000 | £23,425 |
| 25th Percentile | £28,750 | £21,438 | £27,250 |
| Median annual salary (50th Percentile) | £34,000 | £29,750 | £30,000 |
| Median % change year-on-year | +14.29% | -0.83% | +3.45% |
| 75th Percentile | - | £37,000 | £32,500 |
| 90th Percentile | £35,000 | £51,250 | £36,600 |
| UK excluding London median annual salary | £34,000 | £29,500 | £30,000 |
| % change year-on-year | +15.25% | -1.67% | +30.43% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 48,816 | 93,552 | 93,960 |
| % of permanent jobs with a recognized job title | 90.39% | 94.64% | 91.50% |
| Number of salaries quoted | 27,241 | 67,063 | 59,087 |
| 10th Percentile | £30,000 | £28,500 | £32,500 |
| 25th Percentile | £41,500 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £52,501 | £60,000 |
| Median % change year-on-year | +9.52% | -12.50% | - |
| 75th Percentile | £75,000 | £71,250 | £81,250 |
| 90th Percentile | £97,500 | £90,000 | £100,000 |
| UK excluding London median annual salary | £52,000 | £50,000 | £53,000 |
| % change year-on-year | +4.00% | -5.66% | +6.00% |
Help Desk Engineer
Job Vacancy Trend
Job postings that featured Help Desk Engineer in the job title as a proportion of all IT jobs advertised.
Help Desk Engineer
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Engineer.
Help Desk Engineer
Top 6 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the UK over the 6 months to 8 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +156 | 12 | £34,000 | +15.25% | 13 |
| England | +131 | 12 | £34,000 | +14.29% | 14 |
| South East | +100 | 8 | £34,000 | +7.94% | 3 |
| North of England | +58 | 3 | - | - | 3 |
| North West | +3 | 3 | - | - | |
| Scotland | - | 1 | £35,000 | - | 1 |
Help Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 8 May 2025, Help Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Engineer in the job title.
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Help Desk Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: