Period
to 23 November 2017

The median annual salary for a Help Desk Manager was £47,500 in advertised job vacancies in London during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Manager
England > London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 830 836 876
Rank change year-on-year +6 +40 +9
Permanent jobs requiring a Help Desk Manager 10 14 34
As % of all permanent IT jobs advertised in London 0.013% 0.018% 0.038%
As % of the Job Titles category 0.014% 0.019% 0.040%
Number of salaries quoted 9 13 32
London median annual salary £47,500 £35,000 £45,000
Median salary % change year-on-year +35.71% -22.22% -
10th Percentile £41,800 £32,000 £37,875
90th Percentile £52,750 £56,500 £63,750
England median annual salary £42,500 £35,000 £43,000
% change year-on-year +21.43% -18.60% +3.61%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70899 72968 85123
% of permanent IT jobs with a recognized job title 94.37% 95.97% 96.02%
Number of salaries quoted 55853 62987 72260
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,351 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,377
% change year-on-year +5.26% +2.42% +3.06%

Help Desk Manager
Job Vacancy Trend in London

Job postings that featured Help Desk Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Help Desk Manager in London

Help Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager in London.

Salary trend for Help Desk Manager in London

Help Desk Manager
Salary Histogram in London

The salary distribution of IT jobs citing Help Desk Manager in London over the 6 months to 23 November 2017.

Salary histogram for Help Desk Manager in London

Help Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the London region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +6 1 £45,000 +32.35%
East London - 1 - -
North London - 1 £47,500 -
Help Desk Manager
England

Help Desk Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 23 November 2017, Help Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Manager in the job title.

1 3 (30.00%) Microsoft Office
1 3 (30.00%) ITIL
1 3 (30.00%) Microsoft
1 3 (30.00%) Mentoring
2 2 (20.00%) Line Management
2 2 (20.00%) Microsoft Certification
2 2 (20.00%) Windows
2 2 (20.00%) MCSE
2 2 (20.00%) MCSA
2 2 (20.00%) Law
2 2 (20.00%) Legal
2 2 (20.00%) MOS
2 2 (20.00%) Document Management
2 2 (20.00%) Spread Betting
2 2 (20.00%) SCCM
3 1 (10.00%) Performance Management
3 1 (10.00%) Windows Server 2008
3 1 (10.00%) Statistical Analysis
3 1 (10.00%) VLAN
3 1 (10.00%) Marketing
3 1 (10.00%) LAMP
3 1 (10.00%) Disaster Recovery
3 1 (10.00%) Finance
3 1 (10.00%) SharePoint
3 1 (10.00%) MS Exchange
3 1 (10.00%) WLAN
3 1 (10.00%) SLA
3 1 (10.00%) ITIL Certification
3 1 (10.00%) PMI
3 1 (10.00%) PMI Certification

Help Desk Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) MS Exchange
1 1 (10.00%) SharePoint
Applications
1 3 (30.00%) Microsoft Office
Communications & Networking
1 1 (10.00%) SAN
1 1 (10.00%) VLAN
1 1 (10.00%) WLAN
Database & Business Intelligence
1 1 (10.00%) MySQL
General
1 2 (20.00%) Law
1 2 (20.00%) Legal
2 1 (10.00%) Finance
2 1 (10.00%) Marketing
Libraries, Frameworks & Software Standards
1 1 (10.00%) LAMP
Miscellaneous
1 2 (20.00%) Spread Betting
2 1 (10.00%) PMI
Operating Systems
1 2 (20.00%) Windows
2 1 (10.00%) Mac OS X
2 1 (10.00%) Windows Server
2 1 (10.00%) Windows Server 2008
2 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 3 (30.00%) ITIL
1 3 (30.00%) Mentoring
2 2 (20.00%) Document Management
2 2 (20.00%) Line Management
3 1 (10.00%) Coaching
3 1 (10.00%) Disaster Recovery
3 1 (10.00%) Performance Management
3 1 (10.00%) Service Desk Management
3 1 (10.00%) Statistical Analysis
Programming Languages
1 1 (10.00%) PHP
Qualifications
1 2 (20.00%) MCSA
1 2 (20.00%) MCSE
1 2 (20.00%) Microsoft Certification
1 2 (20.00%) MOS
2 1 (10.00%) ITIL Certification
2 1 (10.00%) PMI Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 1 (10.00%) Active Directory
Systems Management
1 2 (20.00%) SCCM
Vendors
1 3 (30.00%) Microsoft
2 1 (10.00%) Apple