Period
to 25 June 2018

The median annual salary for a Service Analyst was £25,000 in advertised job vacancies in Manchester during the 6 months to 25 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
North West > Manchester
6 months to
25 Jun 2018
Same period 2017 Same period 2016
Rank 187 245 177
Rank change year-on-year +58 -68 -12
Permanent jobs requiring a Service Analyst 94 61 82
As % of all permanent IT jobs advertised in Manchester 1.32% 0.75% 1.20%
As % of the Job Titles category 1.36% 0.77% 1.23%
Number of salaries quoted 73 60 58
Manchester median annual salary £25,000 £24,000 £24,500
Median salary % change year-on-year +4.17% -2.04% -30.00%
10th Percentile £16,550 £18,500 £17,500
90th Percentile £42,500 £32,100 £41,250
North West median annual salary £25,000 £22,500 £25,000
% change year-on-year +11.11% -10.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 6,912 7,872 6,681
% of permanent IT jobs with a recognized job title 96.78% 97.43% 97.85%
Number of salaries quoted 5,810 6,653 5,652
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £25,000 £26,000 £24,250
90th Percentile £67,500 £63,750 £63,750
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Service Analyst
Job Vacancy Trend in Manchester

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Analyst in Manchester

Service Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Manchester.

Salary trend for Service Analyst in Manchester

Service Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Analyst in Manchester over the 6 months to 25 June 2018.

Salary histogram for Service Analyst in Manchester

Service Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Manchester region over the 6 months to 25 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 10 £17,000 -
Wigan +13 8 £19,000 -
Rochdale - 8 - -
Altrincham +8 4 £25,000 +21.95%
Salford - 4 £24,500 -
Sale - 2 £25,000 -
Bolton -3 1 £24,000 -
Cheadle - 1 £21,000 -
Service Analyst
North West

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 25 June 2018, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Analyst in the job title.

1 49 (52.13%) ITIL
2 46 (48.94%) Windows
3 34 (36.17%) Service Management
4 32 (34.04%) Active Directory
5 29 (30.85%) Cisco
5 29 (30.85%) VMware
6 25 (26.60%) Microsoft
6 25 (26.60%) Windows Server
7 23 (24.47%) Change Management
8 22 (23.40%) Problem Management
8 22 (23.40%) Office 365
9 21 (22.34%) Hyper-V
10 19 (20.21%) Knowledge Management
10 19 (20.21%) Network+ Certification
10 19 (20.21%) Statistics
10 19 (20.21%) Fortinet
10 19 (20.21%) Firewall
10 19 (20.21%) Citrix
11 18 (19.15%) Microsoft Office
11 18 (19.15%) Windows 7
12 17 (18.09%) Telecoms
12 17 (18.09%) Finance
12 17 (18.09%) Incident Management
13 16 (17.02%) Microsoft Certification
13 16 (17.02%) Windows Server 2012
13 16 (17.02%) Windows 10
14 15 (15.96%) Huawei
15 14 (14.89%) MCSA
15 14 (14.89%) SLA
16 13 (13.83%) MCP

Service Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (11.70%) Exchange Server 2013
2 10 (10.64%) MS Exchange
3 4 (4.26%) IIS
4 3 (3.19%) Exchange Server 2010
5 2 (2.13%) Exchange Server 2007
5 2 (2.13%) SharePoint
5 2 (2.13%) SharePoint Server
5 2 (2.13%) Skype for Business
6 1 (1.06%) Exchange Server 2003
Applications
1 18 (19.15%) Microsoft Office
2 6 (6.38%) Microsoft Excel
Business Applications
1 2 (2.13%) Dynamics CRM
1 2 (2.13%) Dynamics NAV
Cloud Services
1 22 (23.40%) Office 365
2 10 (10.64%) Microsoft Azure
3 2 (2.13%) G Suite
3 2 (2.13%) IaaS
3 2 (2.13%) SaaS
Communications & Networking
1 19 (20.21%) Firewall
2 5 (5.32%) SAN
3 3 (3.19%) Broadband
3 3 (3.19%) LAN
4 2 (2.13%) ADSL
4 2 (2.13%) DHCP
4 2 (2.13%) DNS
4 2 (2.13%) Internet
4 2 (2.13%) Skype
4 2 (2.13%) TCP/IP
4 2 (2.13%) WAN
4 2 (2.13%) Wireless
4 2 (2.13%) WLAN
5 1 (1.06%) Ethernet
5 1 (1.06%) SMS
Database & Business Intelligence
1 4 (4.26%) SQL Server
1 4 (4.26%) SQL Server Reporting Services
2 2 (2.13%) Relational Database
2 2 (2.13%) SQL Server 2008
General
1 17 (18.09%) Finance
1 17 (18.09%) Telecoms
2 8 (8.51%) Retail
3 7 (7.45%) Manufacturing
4 4 (4.26%) Publishing
5 3 (3.19%) Banking
6 2 (2.13%) Law
7 1 (1.06%) Electronics
7 1 (1.06%) Legal
7 1 (1.06%) Marketing
Miscellaneous
1 6 (6.38%) Self-Motivation
2 4 (4.26%) Analytical Skills
2 4 (4.26%) Management Information System
3 2 (2.13%) Enterprise Software
4 1 (1.06%) BYOD
4 1 (1.06%) Driving Licence
4 1 (1.06%) EPoS
4 1 (1.06%) Mobile App
4 1 (1.06%) Smartphone
4 1 (1.06%) VLE
Operating Systems
1 46 (48.94%) Windows
2 25 (26.60%) Windows Server
3 18 (19.15%) Windows 7
4 16 (17.02%) Windows 10
4 16 (17.02%) Windows Server 2012
5 9 (9.57%) Windows Server 2008
6 3 (3.19%) Apple iOS
7 2 (2.13%) Linux
7 2 (2.13%) Mac OS X
8 1 (1.06%) Windows 8
Processes & Methodologies
1 49 (52.13%) ITIL
2 34 (36.17%) Service Management
3 23 (24.47%) Change Management
4 22 (23.40%) Problem Management
5 19 (20.21%) Knowledge Management
5 19 (20.21%) Statistics
6 17 (18.09%) Incident Management
7 11 (11.70%) ITSM
8 10 (10.64%) ITIL V3
9 9 (9.57%) Stakeholder Management
10 6 (6.38%) CRM
10 6 (6.38%) Service Delivery
11 5 (5.32%) Proactive Monitoring
11 5 (5.32%) Process Management
12 4 (4.26%) Business Analysis
12 4 (4.26%) DevOps
12 4 (4.26%) Problem-Solving
13 3 (3.19%) Line Management
14 2 (2.13%) Break/Fix
14 2 (2.13%) Mentoring
Programming Languages
1 11 (11.70%) SQL
2 4 (4.26%) T-SQL
2 4 (4.26%) VBA
3 2 (2.13%) VB
3 2 (2.13%) VBScript
Qualifications
1 19 (20.21%) Network+ Certification
2 16 (17.02%) Microsoft Certification
3 14 (14.89%) MCSA
4 13 (13.83%) MCP
5 10 (10.64%) CCNA
5 10 (10.64%) Cisco Certification
6 4 (4.26%) BC Cleared
6 4 (4.26%) MCSE
6 4 (4.26%) Security Cleared
7 2 (2.13%) HNC
7 2 (2.13%) MCITP
8 1 (1.06%) DBS Check
8 1 (1.06%) ITIL Certification
Quality Assurance & Compliance
1 14 (14.89%) SLA
2 5 (5.32%) QA
System Software
1 32 (34.04%) Active Directory
2 21 (22.34%) Hyper-V
3 11 (11.70%) VMware Infrastructure
4 5 (5.32%) Virtual Servers
5 2 (2.13%) Virtual Machines
5 2 (2.13%) XenApp
6 1 (1.06%) BitLocker
6 1 (1.06%) Microsoft App-V
6 1 (1.06%) VMware ESXi
6 1 (1.06%) XenDesktop
Systems Management
1 13 (13.83%) SCCM
2 2 (2.13%) SCVMM
2 2 (2.13%) SmoothWall
Vendors
1 29 (30.85%) Cisco
1 29 (30.85%) VMware
2 25 (26.60%) Microsoft
3 19 (20.21%) Citrix
3 19 (20.21%) Fortinet
4 15 (15.96%) Huawei
5 5 (5.32%) Apple
5 5 (5.32%) SAP
6 4 (4.26%) HP
7 3 (3.19%) Google
8 2 (2.13%) Aruba
8 2 (2.13%) SonicWALL
9 1 (1.06%) Capita
9 1 (1.06%) Oracle