Period
to 13 December 2018

The median annual salary for a Service Analyst was £22,000 in advertised job vacancies in Manchester during the 6 months to 13 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
North West > Manchester
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 197 237 234
Rank change year-on-year +40 -3 -54
Permanent jobs requiring a Service Analyst 86 60 49
As % of all permanent IT jobs advertised in Manchester 1.20% 0.76% 0.66%
As % of the Job Titles category 1.24% 0.78% 0.68%
Number of salaries quoted 44 57 45
Manchester median annual salary £22,000 £25,000 £25,500
Median salary % change year-on-year -12.00% -1.96% +13.33%
10th Percentile £18,650 £18,500 £18,500
90th Percentile £43,750 £38,750 £36,000
North West median annual salary £22,250 £25,000 £25,000
% change year-on-year -11.00% - +11.11%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 6,933 7,683 7,207
% of permanent IT jobs with a recognized job title 96.59% 97.33% 97.43%
Number of salaries quoted 5,781 6,371 6,210
Manchester median annual salary £45,000 £43,000 £42,500
Median salary % change year-on-year +4.65% +1.18% +6.25%
10th Percentile £25,000 £26,250 £25,988
90th Percentile £72,500 £66,000 £62,500
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Service Analyst
Job Vacancy Trend in Manchester

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Analyst in Manchester

Service Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Manchester.

Salary trend for Service Analyst in Manchester

Service Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Analyst in Manchester over the 6 months to 13 December 2018.

Salary histogram for Service Analyst in Manchester

Service Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Manchester region over the 6 months to 13 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan +10 24 - -
Stockport - 5 £20,000 -
Rochdale +17 4 - - 1
Bolton - 4 £24,000 -
Altrincham -15 2 £19,000 -30.91%
Salford - 2 £24,000 -
Service Analyst
North West

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 13 December 2018, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Analyst in the job title.

1 65 (75.58%) ITIL
2 46 (53.49%) Service Management
3 40 (46.51%) Incident Management
4 39 (45.35%) VMware
4 39 (45.35%) Windows
5 34 (39.53%) Cisco
6 32 (37.21%) Windows 7
7 31 (36.05%) Change Management
8 30 (34.88%) VMware Infrastructure
8 30 (34.88%) Problem Management
9 29 (33.72%) Firewall
9 29 (33.72%) Telecoms
10 27 (31.40%) Microsoft
10 27 (31.40%) Active Directory
11 24 (27.91%) Network+ Certification
11 24 (27.91%) Fortinet
11 24 (27.91%) Statistics
11 24 (27.91%) Huawei
11 24 (27.91%) Knowledge Management
12 23 (26.74%) Office 365
13 20 (23.26%) Windows 10
14 19 (22.09%) Virtual Servers
14 19 (22.09%) SAN
15 18 (20.93%) Windows Server 2012
16 14 (16.28%) Windows Server
16 14 (16.28%) ITSM
17 13 (15.12%) Finance
17 13 (15.12%) Hyper-V
18 12 (13.95%) Citrix
19 11 (12.79%) Windows Server 2008

Service Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.47%) MS Exchange
2 7 (8.14%) Exchange Server 2013
3 4 (4.65%) Exchange Server 2010
4 2 (2.33%) Exchange Server 2007
4 2 (2.33%) SharePoint
4 2 (2.33%) SharePoint Server
4 2 (2.33%) Skype for Business
5 1 (1.16%) Exchange Server 2003
Applications
1 7 (8.14%) Microsoft Office
2 1 (1.16%) Microsoft Excel
Business Applications
1 2 (2.33%) Dynamics CRM
Cloud Services
1 23 (26.74%) Office 365
2 8 (9.30%) Microsoft Azure
3 2 (2.33%) IaaS
Communications & Networking
1 29 (33.72%) Firewall
2 19 (22.09%) SAN
3 7 (8.14%) TCP/IP
4 5 (5.81%) ADSL
5 2 (2.33%) Internet
5 2 (2.33%) Skype
5 2 (2.33%) Wireless
6 1 (1.16%) Cisco ASA
6 1 (1.16%) VoIP
Database & Business Intelligence
1 4 (4.65%) SQL Server
2 2 (2.33%) Relational Database
2 2 (2.33%) SQL Server 2008
3 1 (1.16%) Data Warehouse
3 1 (1.16%) Enterprise Data Warehouse
3 1 (1.16%) SQL Server Integration Services
General
1 29 (33.72%) Telecoms
2 13 (15.12%) Finance
3 9 (10.47%) Retail
4 7 (8.14%) Law
4 7 (8.14%) Publishing
5 6 (6.98%) Manufacturing
6 4 (4.65%) Electronics
6 4 (4.65%) Marketing
7 2 (2.33%) Banking
7 2 (2.33%) Games
8 1 (1.16%) Investment Banking
8 1 (1.16%) Legal
Miscellaneous
1 7 (8.14%) Blackberry
1 7 (8.14%) iPhone
2 4 (4.65%) Analytical Skills
3 1 (1.16%) Driving Licence
3 1 (1.16%) Management Information System
3 1 (1.16%) Replication
3 1 (1.16%) Self-Motivation
Operating Systems
1 39 (45.35%) Windows
2 32 (37.21%) Windows 7
3 20 (23.26%) Windows 10
4 18 (20.93%) Windows Server 2012
5 14 (16.28%) Windows Server
6 11 (12.79%) Windows Server 2008
7 5 (5.81%) Linux
8 1 (1.16%) Windows 8
8 1 (1.16%) Windows Server 2003
Processes & Methodologies
1 65 (75.58%) ITIL
2 46 (53.49%) Service Management
3 40 (46.51%) Incident Management
4 31 (36.05%) Change Management
5 30 (34.88%) Problem Management
6 24 (27.91%) Knowledge Management
6 24 (27.91%) Statistics
7 14 (16.28%) ITSM
8 8 (9.30%) ITIL V3
9 6 (6.98%) Business Intelligence
9 6 (6.98%) Case Management
9 6 (6.98%) Document Management
9 6 (6.98%) Ticket Management
10 5 (5.81%) Service Delivery
10 5 (5.81%) Stakeholder Management
11 4 (4.65%) Break/Fix
11 4 (4.65%) Digital Marketing
11 4 (4.65%) Problem-Solving
11 4 (4.65%) Storage Management
11 4 (4.65%) Workshop Facilitation
Programming Languages
1 5 (5.81%) PowerShell
2 4 (4.65%) SQL
Qualifications
1 24 (27.91%) Network+ Certification
2 9 (10.47%) Microsoft Certification
3 6 (6.98%) CCNA
3 6 (6.98%) Cisco Certification
3 6 (6.98%) ITIL Foundation Certificate
3 6 (6.98%) MCP
3 6 (6.98%) MCSA
4 3 (3.49%) ITIL Certification
5 2 (2.33%) HNC
6 1 (1.16%) BC Cleared
6 1 (1.16%) CCNP
6 1 (1.16%) DBS Check
6 1 (1.16%) Degree
6 1 (1.16%) MCITP
6 1 (1.16%) MCSE
6 1 (1.16%) MCTS
6 1 (1.16%) MOS
6 1 (1.16%) Security Cleared
Quality Assurance & Compliance
1 10 (11.63%) SLA
2 4 (4.65%) QA
System Software
1 30 (34.88%) VMware Infrastructure
2 27 (31.40%) Active Directory
3 19 (22.09%) Virtual Servers
4 13 (15.12%) Hyper-V
5 6 (6.98%) VMware ESXi
5 6 (6.98%) vSphere
6 2 (2.33%) Virtual Machines
6 2 (2.33%) XenApp
7 1 (1.16%) Microsoft App-V
7 1 (1.16%) XenDesktop
Systems Management
1 9 (10.47%) SCCM
2 2 (2.33%) SCVMM
2 2 (2.33%) SmoothWall
3 1 (1.16%) Systems Management Server (SMS)
Vendors
1 39 (45.35%) VMware
2 34 (39.53%) Cisco
3 27 (31.40%) Microsoft
4 24 (27.91%) Fortinet
4 24 (27.91%) Huawei
5 12 (13.95%) Citrix
6 9 (10.47%) ServiceNow
7 6 (6.98%) Sony
8 5 (5.81%) SAP
9 4 (4.65%) Oracle
10 2 (2.33%) Aruba
10 2 (2.33%) HP
10 2 (2.33%) SonicWALL
11 1 (1.16%) Apple
11 1 (1.16%) Meraki
11 1 (1.16%) Salesforce.com