Period
to 18 September 2018

The median annual salary for a Service Analyst was £24,000 in advertised job vacancies in Manchester during the 6 months to 18 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
North West > Manchester
6 months to
18 Sep 2018
Same period 2017 Same period 2016
Rank 171 245 213
Rank change year-on-year +74 -32 -31
Permanent jobs requiring a Service Analyst 116 59 60
As % of all permanent IT jobs advertised in Manchester 1.59% 0.73% 0.84%
As % of the Job Titles category 1.64% 0.75% 0.86%
Number of salaries quoted 68 58 46
Manchester median annual salary £24,000 £25,000 £24,000
Median salary % change year-on-year -4.00% +4.17% -5.42%
10th Percentile £19,000 £18,500 £17,625
90th Percentile £42,875 £37,500 £31,508
North West median annual salary £23,000 £23,500 £23,500
% change year-on-year -2.13% - -2.08%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,059 7,888 6,974
% of permanent IT jobs with a recognized job title 96.59% 97.66% 97.72%
Number of salaries quoted 5,921 6,586 5,970
Manchester median annual salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £24,000 £25,625 £25,000
90th Percentile £68,750 £65,000 £62,500
North West median annual salary £43,750 £41,000 £40,000
% change year-on-year +6.71% +2.50% -

Service Analyst
Job Vacancy Trend in Manchester

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Analyst in Manchester

Service Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Manchester.

Salary trend for Service Analyst in Manchester

Service Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Analyst in Manchester over the 6 months to 18 September 2018.

Salary histogram for Service Analyst in Manchester

Service Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Manchester region over the 6 months to 18 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan +15 23 £21,500 +13.16%
Rochdale +9 8 - - 1
Stockport - 8 £17,000 - 1
Salford - 5 £24,000 - 1
Bolton - 4 £24,000 -
Altrincham -16 1 £20,000 -27.27%
Cheadle - 1 £21,000 -
Sale - 1 £25,000 -
Service Analyst
North West

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 18 September 2018, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Analyst in the job title.

1 72 (62.07%) ITIL
2 55 (47.41%) Windows
3 54 (46.55%) Service Management
4 46 (39.66%) VMware
5 40 (34.48%) Incident Management
5 40 (34.48%) Cisco
6 36 (31.03%) Microsoft
6 36 (31.03%) Change Management
7 35 (30.17%) Firewall
8 34 (29.31%) Problem Management
8 34 (29.31%) Windows 7
9 33 (28.45%) Telecoms
10 32 (27.59%) Active Directory
10 32 (27.59%) Office 365
11 28 (24.14%) Network+ Certification
11 28 (24.14%) Statistics
11 28 (24.14%) Huawei
11 28 (24.14%) Fortinet
11 28 (24.14%) Knowledge Management
12 26 (22.41%) VMware Infrastructure
13 22 (18.97%) Hyper-V
13 22 (18.97%) Windows 10
13 22 (18.97%) Windows Server
14 21 (18.10%) Windows Server 2012
14 21 (18.10%) Finance
14 21 (18.10%) Citrix
15 19 (16.38%) SAN
15 19 (16.38%) Virtual Servers
16 17 (14.66%) Microsoft Office
17 16 (13.79%) SLA

Service Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (10.34%) MS Exchange
2 10 (8.62%) Exchange Server 2013
3 4 (3.45%) Exchange Server 2007
3 4 (3.45%) SharePoint
3 4 (3.45%) SharePoint Server
3 4 (3.45%) Skype for Business
4 3 (2.59%) Exchange Server 2010
5 1 (0.86%) Exchange Server 2003
Applications
1 17 (14.66%) Microsoft Office
2 6 (5.17%) Microsoft Excel
Business Applications
1 4 (3.45%) Dynamics CRM
2 2 (1.72%) Dynamics NAV
Cloud Services
1 32 (27.59%) Office 365
2 13 (11.21%) Microsoft Azure
3 4 (3.45%) IaaS
4 1 (0.86%) SaaS
Communications & Networking
1 35 (30.17%) Firewall
2 19 (16.38%) SAN
3 7 (6.03%) TCP/IP
4 4 (3.45%) ADSL
4 4 (3.45%) Skype
5 2 (1.72%) Broadband
5 2 (1.72%) Internet
5 2 (1.72%) Wireless
6 1 (0.86%) Cisco ASA
6 1 (0.86%) LAN
6 1 (0.86%) SMS
6 1 (0.86%) VoIP
6 1 (0.86%) WAN
6 1 (0.86%) WLAN
Database & Business Intelligence
1 7 (6.03%) SQL Server
2 4 (3.45%) Relational Database
2 4 (3.45%) SQL Server 2008
General
1 33 (28.45%) Telecoms
2 21 (18.10%) Finance
3 15 (12.93%) Retail
4 10 (8.62%) Manufacturing
4 10 (8.62%) Publishing
5 7 (6.03%) Law
6 4 (3.45%) Electronics
6 4 (3.45%) Marketing
7 3 (2.59%) Banking
8 1 (0.86%) Games
Miscellaneous
1 6 (5.17%) Blackberry
1 6 (5.17%) iPhone
2 5 (4.31%) Self-Motivation
3 4 (3.45%) Analytical Skills
3 4 (3.45%) Management Information System
4 2 (1.72%) Enterprise Software
5 1 (0.86%) Driving Licence
Operating Systems
1 55 (47.41%) Windows
2 34 (29.31%) Windows 7
3 22 (18.97%) Windows 10
3 22 (18.97%) Windows Server
4 21 (18.10%) Windows Server 2012
5 13 (11.21%) Windows Server 2008
6 5 (4.31%) Linux
7 1 (0.86%) Apple iOS
7 1 (0.86%) Windows 8
Processes & Methodologies
1 72 (62.07%) ITIL
2 54 (46.55%) Service Management
3 40 (34.48%) Incident Management
4 36 (31.03%) Change Management
5 34 (29.31%) Problem Management
6 28 (24.14%) Knowledge Management
6 28 (24.14%) Statistics
7 15 (12.93%) ITSM
8 13 (11.21%) ITIL V3
9 10 (8.62%) Stakeholder Management
10 8 (6.90%) CRM
11 6 (5.17%) Case Management
11 6 (5.17%) Document Management
11 6 (5.17%) Process Management
11 6 (5.17%) Storage Management
11 6 (5.17%) Ticket Management
12 5 (4.31%) Break/Fix
12 5 (4.31%) Problem-Solving
12 5 (4.31%) Programme Management
13 4 (3.45%) Business Analysis
Programming Languages
1 7 (6.03%) SQL
2 3 (2.59%) PowerShell
Qualifications
1 28 (24.14%) Network+ Certification
2 14 (12.07%) Microsoft Certification
3 10 (8.62%) CCNA
3 10 (8.62%) Cisco Certification
4 9 (7.76%) MCP
4 9 (7.76%) MCSA
5 6 (5.17%) ITIL Foundation Certificate
6 4 (3.45%) BC Cleared
6 4 (3.45%) HNC
6 4 (3.45%) Security Cleared
7 1 (0.86%) CCNP
7 1 (0.86%) DBS Check
7 1 (0.86%) Degree
7 1 (0.86%) ITIL Certification
7 1 (0.86%) MCITP
7 1 (0.86%) MCSE
7 1 (0.86%) MCTS
Quality Assurance & Compliance
1 16 (13.79%) SLA
2 6 (5.17%) QA
System Software
1 32 (27.59%) Active Directory
2 26 (22.41%) VMware Infrastructure
3 22 (18.97%) Hyper-V
4 19 (16.38%) Virtual Servers
5 4 (3.45%) Virtual Machines
5 4 (3.45%) VMware ESXi
6 3 (2.59%) vSphere
7 2 (1.72%) XenApp
8 1 (0.86%) BitLocker
8 1 (0.86%) Microsoft App-V
8 1 (0.86%) XenDesktop
Systems Management
1 14 (12.07%) SCCM
2 4 (3.45%) SCVMM
3 2 (1.72%) SmoothWall
4 1 (0.86%) Systems Management Server (SMS)
Vendors
1 46 (39.66%) VMware
2 40 (34.48%) Cisco
3 36 (31.03%) Microsoft
4 28 (24.14%) Fortinet
4 28 (24.14%) Huawei
5 21 (18.10%) Citrix
6 8 (6.90%) SAP
6 8 (6.90%) ServiceNow
7 6 (5.17%) Sony
8 4 (3.45%) Oracle
9 3 (2.59%) HP
10 2 (1.72%) Apple
10 2 (1.72%) Aruba
10 2 (1.72%) SonicWALL
11 1 (0.86%) Capita
11 1 (0.86%) Google
11 1 (0.86%) Meraki
11 1 (0.86%) Salesforce.com