Period
to 21 November 2017

The median annual salary for a Service Analyst was £25,000 in advertised job vacancies in Manchester during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
North West > Manchester
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 236 231 167
Rank change year-on-year -5 -64 -19
Permanent jobs requiring a Service Analyst 65 50 106
As % of all permanent IT jobs advertised in Manchester 0.81% 0.67% 1.43%
As % of the Job Titles category 0.83% 0.69% 1.48%
Number of salaries quoted 64 43 80
Manchester median annual salary £25,000 £25,000 £22,500
Median salary % change year-on-year - +11.11% -3.23%
10th Percentile £18,500 £18,750 £18,500
90th Percentile £38,750 £33,750 £41,375
North West median annual salary £23,500 £25,000 £22,500
% change year-on-year -6.00% +11.11% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7786 7278 7156
% of permanent IT jobs with a recognized job title 97.37% 97.43% 96.60%
Number of salaries quoted 6469 6250 5964
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £26,000 £26,250 £24,500
90th Percentile £65,000 £62,500 £58,750
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Service Analyst
Job Vacancy Trend in Manchester

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Analyst in Manchester

Service Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Manchester.

Salary trend for Service Analyst in Manchester

Service Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Analyst in Manchester over the 6 months to 21 November 2017.

Salary histogram for Service Analyst in Manchester

Service Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Manchester region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan +7 11 £19,000 -11.63% 1
Altrincham - 5 £27,500 - 1
Rochdale - 4 £22,000 -
Service Analyst
North West

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 21 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Analyst in the job title.

1 43 (66.15%) ITIL
2 31 (47.69%) Microsoft
3 28 (43.08%) Active Directory
4 27 (41.54%) Windows
5 25 (38.46%) Microsoft Office
6 15 (23.08%) ITIL Certification
6 15 (23.08%) Windows Server
7 14 (21.54%) Microsoft Certification
7 14 (21.54%) Degree
8 13 (20.00%) Service Delivery
8 13 (20.00%) Legal
8 13 (20.00%) Master's Degree
9 12 (18.46%) Service Management
9 12 (18.46%) Windows 7
10 11 (16.92%) Computer Science
10 11 (16.92%) SLA
11 10 (15.38%) Windows 8
11 10 (15.38%) Ticket Management
11 10 (15.38%) Computer Science Degree
11 10 (15.38%) Oracle
11 10 (15.38%) SQL Server
11 10 (15.38%) MCSD
11 10 (15.38%) PRINCE2
11 10 (15.38%) Finance
11 10 (15.38%) MCPD
11 10 (15.38%) Web Development
11 10 (15.38%) Incident Management
11 10 (15.38%) Agile Software Development
11 10 (15.38%) Open Source
12 9 (13.85%) Citrix

Service Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.23%) MS Exchange
2 3 (4.62%) Skype for Business
3 2 (3.08%) GlassFish
3 2 (3.08%) Tomcat
3 2 (3.08%) WebSphere
4 1 (1.54%) Exchange Server 2013
Applications
1 25 (38.46%) Microsoft Office
2 7 (10.77%) Microsoft Excel
2 7 (10.77%) Microsoft PowerPoint
Business Applications
1 3 (4.62%) Visualfiles
Cloud Services
1 8 (12.31%) Office 365
2 2 (3.08%) Microsoft Azure
Communications & Networking
1 6 (9.23%) Ethernet
2 5 (7.69%) ADSL
2 5 (7.69%) Broadband
2 5 (7.69%) VPN
3 4 (6.15%) Firewall
3 4 (6.15%) Remote Desktop
4 3 (4.62%) DHCP
4 3 (4.62%) DNS
4 3 (4.62%) Skype
5 1 (1.54%) Cisco IPT
5 1 (1.54%) Internet
5 1 (1.54%) IP Telephony
5 1 (1.54%) LAN
5 1 (1.54%) PBX
5 1 (1.54%) VoIP
5 1 (1.54%) WAN
Database & Business Intelligence
1 10 (15.38%) SQL Server
General
1 13 (20.00%) Legal
2 10 (15.38%) Finance
3 7 (10.77%) Law
3 7 (10.77%) Telecoms
4 2 (3.08%) Banking
4 2 (3.08%) Billing
4 2 (3.08%) Corporate Banking
4 2 (3.08%) Retail
5 1 (1.54%) Advertising
5 1 (1.54%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (1.54%) Gherkin
Miscellaneous
1 11 (16.92%) Computer Science
2 3 (4.62%) Driving Licence
2 3 (4.62%) iPhone
3 1 (1.54%) Blackberry
3 1 (1.54%) NHS
3 1 (1.54%) Video Conferencing
Operating Systems
1 27 (41.54%) Windows
2 15 (23.08%) Windows Server
3 12 (18.46%) Windows 7
4 10 (15.38%) Windows 8
5 9 (13.85%) Windows Server 2012
6 8 (12.31%) Windows Server 2008
7 5 (7.69%) Windows 10
8 3 (4.62%) Android
9 2 (3.08%) Unix
9 2 (3.08%) Windows Server 2003
10 1 (1.54%) Apple iOS
Processes & Methodologies
1 43 (66.15%) ITIL
2 13 (20.00%) Service Delivery
3 12 (18.46%) Service Management
4 10 (15.38%) Agile Software Development
4 10 (15.38%) Incident Management
4 10 (15.38%) Open Source
4 10 (15.38%) PRINCE2
4 10 (15.38%) Ticket Management
4 10 (15.38%) Web Development
5 6 (9.23%) Proactive Monitoring
6 5 (7.69%) Customer Engagement
7 4 (6.15%) Case Management
8 3 (4.62%) Time Management
9 2 (3.08%) Business Analysis
9 2 (3.08%) Business Intelligence
9 2 (3.08%) Data Integration
9 2 (3.08%) Network Management
9 2 (3.08%) Stakeholder Engagement
9 2 (3.08%) Waterfall
9 2 (3.08%) WFM
Programming Languages
1 7 (10.77%) SQL
2 2 (3.08%) Java
2 2 (3.08%) Perl
2 2 (3.08%) Python
3 1 (1.54%) PL/SQL
Qualifications
1 15 (23.08%) ITIL Certification
2 14 (21.54%) Degree
2 14 (21.54%) Microsoft Certification
3 13 (20.00%) Master's Degree
4 10 (15.38%) Computer Science Degree
4 10 (15.38%) MCPD
4 10 (15.38%) MCSD
5 3 (4.62%) MCSE
6 1 (1.54%) MCP
6 1 (1.54%) MCSA
Quality Assurance & Compliance
1 11 (16.92%) SLA
System Software
1 28 (43.08%) Active Directory
2 4 (6.15%) VMware Infrastructure
3 3 (4.62%) Microsoft Virtual Server
4 1 (1.54%) Hyper-V
Systems Management
1 2 (3.08%) Control-M
1 2 (3.08%) HP Data Protector
1 2 (3.08%) NetBackup
2 1 (1.54%) SCCM
Vendors
1 31 (47.69%) Microsoft
2 10 (15.38%) Oracle
3 9 (13.85%) Citrix
4 7 (10.77%) VMware
5 3 (4.62%) HP
5 3 (4.62%) LexisNexis
6 2 (3.08%) Cisco
6 2 (3.08%) IBM
7 1 (1.54%) BroadSoft
7 1 (1.54%) Mitel
7 1 (1.54%) Polycom
7 1 (1.54%) Samsung
7 1 (1.54%) Wyse