Period
to 16 January 2018

The median annual salary for a Service Analyst was £25,000 in advertised job vacancies in Manchester during the 6 months to 16 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
North West > Manchester
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 220 236 173
Rank change year-on-year +16 -63 -19
Permanent jobs requiring a Service Analyst 67 50 103
As % of all permanent IT jobs advertised in Manchester 0.90% 0.68% 1.47%
As % of the Job Titles category 0.92% 0.70% 1.52%
Number of salaries quoted 62 46 73
Manchester median annual salary £25,000 £26,000 £22,500
Median salary % change year-on-year -3.85% +15.56% +2.27%
10th Percentile £18,750 £19,750 £18,500
90th Percentile £38,750 £35,625 £41,250
North West median annual salary £25,000 £25,000 £22,500
% change year-on-year - +11.11% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,244 7,151 6,761
% of permanent IT jobs with a recognized job title 97.14% 97.15% 96.50%
Number of salaries quoted 6,006 6,170 5,608
Manchester median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% +6.67%
10th Percentile £26,250 £26,000 £24,000
90th Percentile £66,250 £62,500 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

Service Analyst
Job Vacancy Trend in Manchester

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Analyst in Manchester

Service Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Manchester.

Salary trend for Service Analyst in Manchester

Service Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Analyst in Manchester over the 6 months to 16 January 2018.

Salary histogram for Service Analyst in Manchester

Service Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Manchester region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 8 £25,000 - 1
Rochdale - 6 £22,000 -
Wigan +6 5 £19,000 -11.63% 1
Stockport -3 1 £16,750 -22.09% 1
Service Analyst
North West

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 16 January 2018, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Analyst in the job title.

1 45 (67.16%) ITIL
2 33 (49.25%) Active Directory
3 32 (47.76%) Windows
4 28 (41.79%) Microsoft
5 26 (38.81%) Microsoft Office
6 18 (26.87%) Service Management
7 17 (25.37%) SLA
7 17 (25.37%) Citrix
7 17 (25.37%) Windows 7
8 16 (23.88%) Microsoft Certification
8 16 (23.88%) Windows Server
9 12 (17.91%) Legal
9 12 (17.91%) ITIL Certification
10 11 (16.42%) Office 365
10 11 (16.42%) Windows 10
11 10 (14.93%) Open Source
11 10 (14.93%) Agile Software Development
11 10 (14.93%) MCPD
11 10 (14.93%) Web Development
11 10 (14.93%) Degree
11 10 (14.93%) Computer Science
11 10 (14.93%) Oracle
11 10 (14.93%) SQL Server
11 10 (14.93%) PRINCE2
11 10 (14.93%) MCSD
11 10 (14.93%) VMware
11 10 (14.93%) Ticket Management
11 10 (14.93%) Master's Degree
11 10 (14.93%) Computer Science Degree
12 9 (13.43%) Finance

Service Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.96%) MS Exchange
2 5 (7.46%) Exchange Server 2013
3 2 (2.99%) Exchange Server 2010
3 2 (2.99%) Skype for Business
4 1 (1.49%) IIS
Applications
1 26 (38.81%) Microsoft Office
2 7 (10.45%) Microsoft Excel
2 7 (10.45%) Microsoft PowerPoint
Business Applications
1 3 (4.48%) Visualfiles
Cloud Services
1 11 (16.42%) Office 365
2 3 (4.48%) Microsoft Azure
3 2 (2.99%) G Suite
Communications & Networking
1 8 (11.94%) VPN
2 6 (8.96%) Ethernet
2 6 (8.96%) Firewall
3 5 (7.46%) ADSL
3 5 (7.46%) Broadband
4 4 (5.97%) Remote Desktop
5 2 (2.99%) DHCP
5 2 (2.99%) DNS
5 2 (2.99%) Skype
6 1 (1.49%) Cisco IPT
6 1 (1.49%) Internet
6 1 (1.49%) IP Telephony
6 1 (1.49%) LAN
6 1 (1.49%) PBX
6 1 (1.49%) VoIP
6 1 (1.49%) WAN
Database & Business Intelligence
1 10 (14.93%) SQL Server
2 1 (1.49%) SQL Server Reporting Services
General
1 12 (17.91%) Legal
2 9 (13.43%) Finance
3 7 (10.45%) Law
3 7 (10.45%) Telecoms
4 3 (4.48%) German Language
5 2 (2.99%) Billing
5 2 (2.99%) Pharmaceutical
6 1 (1.49%) Advertising
Miscellaneous
1 10 (14.93%) Computer Science
2 3 (4.48%) iPhone
3 2 (2.99%) NHS
4 1 (1.49%) Blackberry
4 1 (1.49%) Video Conferencing
4 1 (1.49%) VLE
Operating Systems
1 32 (47.76%) Windows
2 17 (25.37%) Windows 7
3 16 (23.88%) Windows Server
4 11 (16.42%) Windows 10
5 9 (13.43%) Windows Server 2012
6 6 (8.96%) Windows Server 2008
7 4 (5.97%) Windows 8
8 3 (4.48%) Android
8 3 (4.48%) Apple iOS
9 2 (2.99%) Mac OS X
Processes & Methodologies
1 45 (67.16%) ITIL
2 18 (26.87%) Service Management
3 10 (14.93%) Agile Software Development
3 10 (14.93%) Open Source
3 10 (14.93%) PRINCE2
3 10 (14.93%) Ticket Management
3 10 (14.93%) Web Development
4 8 (11.94%) Service Delivery
5 7 (10.45%) Proactive Monitoring
6 5 (7.46%) Customer Engagement
6 5 (7.46%) Incident Management
7 3 (4.48%) Case Management
7 3 (4.48%) ITIL V3
8 2 (2.99%) Acceptance Criteria
8 2 (2.99%) Business Analysis
8 2 (2.99%) Mentoring
8 2 (2.99%) Mobile Device Management
8 2 (2.99%) Stakeholder Engagement
8 2 (2.99%) User Stories
8 2 (2.99%) WFM
Programming Languages
1 6 (8.96%) SQL
2 3 (4.48%) PL/SQL
3 2 (2.99%) VB
3 2 (2.99%) VBScript
4 1 (1.49%) T-SQL
4 1 (1.49%) VBA
Qualifications
1 16 (23.88%) Microsoft Certification
2 12 (17.91%) ITIL Certification
3 10 (14.93%) Computer Science Degree
3 10 (14.93%) Degree
3 10 (14.93%) Master's Degree
3 10 (14.93%) MCPD
3 10 (14.93%) MCSD
4 6 (8.96%) MCP
4 6 (8.96%) MCSA
5 3 (4.48%) MOS
6 2 (2.99%) MCITP
7 1 (1.49%) MCSE
Quality Assurance & Compliance
1 17 (25.37%) SLA
System Software
1 33 (49.25%) Active Directory
2 9 (13.43%) Hyper-V
3 3 (4.48%) VMware Infrastructure
Systems Management
1 5 (7.46%) SCCM
Vendors
1 28 (41.79%) Microsoft
2 17 (25.37%) Citrix
3 10 (14.93%) Oracle
3 10 (14.93%) VMware
4 4 (5.97%) Cisco
5 3 (4.48%) HP
5 3 (4.48%) Ivanti
5 3 (4.48%) LexisNexis
6 2 (2.99%) Apple
6 2 (2.99%) Google
7 1 (1.49%) BroadSoft
7 1 (1.49%) Capita
7 1 (1.49%) Mitel
7 1 (1.49%) Polycom
7 1 (1.49%) Samsung
7 1 (1.49%) Wyse