Service Analyst Jobs in Manchester

Service Analyst
North West > Manchester

The median Service Analyst salary in Manchester is £29,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 142 205 180
Rank change year-on-year +63 -25 +33
Permanent jobs requiring a Service Analyst 15 21 63
As % of all permanent jobs advertised in Manchester 0.69% 0.39% 1.34%
As % of the Job Titles category 0.76% 0.41% 1.45%
Number of salaries quoted 8 21 50
10th Percentile £25,525 £23,500 £22,000
25th Percentile £26,500 £25,000 £23,500
Median annual salary (50th Percentile) £29,000 £39,750 £26,000
Median % change year-on-year -27.04% +52.88% +1.96%
75th Percentile £31,000 £45,000 £29,500
90th Percentile £33,325 £46,500 £47,500
North West median annual salary £29,000 £25,000 £25,550
% change year-on-year +16.00% -2.15% +6.46%

All Permanent IT Job Vacancies
Manchester

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 1,976 5,078 4,339
% of permanent jobs with a recognized job title 90.98% 94.53% 92.12%
Number of salaries quoted 1,137 3,901 2,596
10th Percentile £31,250 £30,000 £32,500
25th Percentile £41,250 £40,988 £42,688
Median annual salary (50th Percentile) £59,000 £52,500 £57,500
Median % change year-on-year +12.38% -8.70% +4.55%
75th Percentile £77,500 £68,750 £71,250
90th Percentile £93,778 £81,000 £82,500
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

Service Analyst
Job Vacancy Trend in Manchester

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Analyst in Manchester

Service Analyst
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Service Analyst in Manchester.

Salary trend for Service Analyst in Manchester

Service Analyst
Salary Histogram in Manchester

Salary distribution for jobs citing Service Analyst in Manchester over the 6 months to 28 May 2025.

Salary histogram for Service Analyst in Manchester

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 28 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Analyst in the job title.

1 9 (60.00%) Social Skills
2 7 (46.67%) Service Management
3 6 (40.00%) Windows
3 6 (40.00%) Microsoft 365
3 6 (40.00%) Windows 10
3 6 (40.00%) Customer Service
4 5 (33.33%) Microsoft
4 5 (33.33%) Finance
4 5 (33.33%) Banking
5 4 (26.67%) ITSM
5 4 (26.67%) ITIL
5 4 (26.67%) Active Directory
6 3 (20.00%) Anti-Money Laundering
6 3 (20.00%) SLA
7 2 (13.33%) Microsoft Office
7 2 (13.33%) Adobe
7 2 (13.33%) Microsoft Excel
7 2 (13.33%) Microsoft Certification
7 2 (13.33%) ITIL Certification
7 2 (13.33%) Wireless
7 2 (13.33%) Law
7 2 (13.33%) Legal
7 2 (13.33%) Degree
7 2 (13.33%) Data Protection Act
7 2 (13.33%) Microsoft PowerPoint
7 2 (13.33%) Agile
7 2 (13.33%) iManage
7 2 (13.33%) Analytical Skills
7 2 (13.33%) ServiceNow
7 2 (13.33%) Data Protection

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (13.33%) Microsoft Excel
1 2 (13.33%) Microsoft Office
1 2 (13.33%) Microsoft PowerPoint
Cloud Services
1 6 (40.00%) Microsoft 365
Communications & Networking
1 2 (13.33%) Wireless
General
1 9 (60.00%) Social Skills
2 5 (33.33%) Banking
2 5 (33.33%) Finance
3 2 (13.33%) Analytical Skills
3 2 (13.33%) Law
3 2 (13.33%) Legal
3 2 (13.33%) Organisational Skills
4 1 (6.67%) Inclusion and Diversity
4 1 (6.67%) Public Sector
Miscellaneous
1 2 (13.33%) Blackberry
1 2 (13.33%) Data Protection Act
2 1 (6.67%) Video Conferencing
Operating Systems
1 6 (40.00%) Windows
1 6 (40.00%) Windows 10
2 2 (13.33%) Android
2 2 (13.33%) Apple iOS
Processes & Methodologies
1 7 (46.67%) Service Management
2 6 (40.00%) Customer Service
3 4 (26.67%) ITIL
3 4 (26.67%) ITSM
4 3 (20.00%) Anti-Money Laundering
5 2 (13.33%) Acceptance Criteria
5 2 (13.33%) Agile
5 2 (13.33%) Data Protection
5 2 (13.33%) Impact Assessments
5 2 (13.33%) Service Design
6 1 (6.67%) Business Continuity
6 1 (6.67%) Business Continuity Planning
6 1 (6.67%) Change Management
6 1 (6.67%) Due Diligence
6 1 (6.67%) Incident Management
6 1 (6.67%) Performance Metrics
6 1 (6.67%) Problem Management
6 1 (6.67%) Problem-Solving
6 1 (6.67%) Risk Assessment
6 1 (6.67%) Service Catalogue
Qualifications
1 2 (13.33%) Degree
1 2 (13.33%) ITIL Certification
1 2 (13.33%) Microsoft Certification
2 1 (6.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (20.00%) SLA
System Software
1 4 (26.67%) Active Directory
Vendors
1 5 (33.33%) Microsoft
2 2 (13.33%) Adobe
2 2 (13.33%) iManage
2 2 (13.33%) Intapp
2 2 (13.33%) ServiceNow
3 1 (6.67%) Salesforce