Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 6 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Jun 2026
Same period 2025 Same period 2024
Rank 52 63 68
Rank change year-on-year +11 +5 +66
Permanent jobs requiring a Support Engineer 363 222 437
As % of all permanent jobs in the Midlands 2.90% 4.42% 3.33%
As % of the Job Titles category 3.07% 4.84% 3.51%
Number of salaries quoted 277 171 371
10th Percentile £26,000 £26,000 £24,000
25th Percentile £28,000 £30,625 £26,125
Median annual salary (50th Percentile) £32,500 £37,500 £30,000
Median % change year-on-year -13.33% +25.00% +3.45%
75th Percentile £43,750 £52,500 £38,750
90th Percentile £45,000 £63,750 £47,500
England median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -1.87%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,819 4,583 12,437
% of permanent jobs with a recognized job title 94.47% 91.17% 94.66%
Number of salaries quoted 7,995 2,658 9,109
10th Percentile £30,000 £26,500 £26,250
25th Percentile £37,500 £32,500 £34,089
Median annual salary (50th Percentile) £50,000 £48,000 £47,500
Median % change year-on-year +4.17% +1.05% -9.52%
75th Percentile £65,000 £63,750 £60,500
90th Percentile £81,250 £75,000 £75,000
England median annual salary £56,000 £57,500 £52,500
% change year-on-year -2.61% +9.52% -12.87%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 6 June 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 6 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +5 199 £34,400 -14.00% 16
East Midlands +7 160 £30,000 -20.00% 22
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 6 June 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 139 (38.29%) Problem-Solving
2 102 (28.10%) Windows
3 99 (27.27%) Microsoft
4 94 (25.90%) Microsoft 365
5 73 (20.11%) Active Directory
6 58 (15.98%) Customer Service
7 57 (15.70%) Azure
8 50 (13.77%) Continuous Improvement
9 40 (11.02%) Firewall
10 39 (10.74%) Root Cause Analysis
11 38 (10.47%) Windows Server
12 36 (9.92%) DNS
13 32 (8.82%) SLA
14 30 (8.26%) Microsoft Office
15 29 (7.99%) Entra ID
15 29 (7.99%) VPN
16 28 (7.71%) SQL
17 26 (7.16%) VMware
17 26 (7.16%) Wireless
18 25 (6.89%) DHCP
18 25 (6.89%) VMware Infrastructure
19 24 (6.61%) Microsoft Intune
19 24 (6.61%) PowerShell
20 23 (6.34%) LAN
21 22 (6.06%) ITSM
21 22 (6.06%) SharePoint
22 21 (5.79%) WAN
23 18 (4.96%) Google
23 18 (4.96%) Google Workspace
23 18 (4.96%) Hyper-V

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (6.06%) SharePoint
2 17 (4.68%) Microsoft Exchange
3 8 (2.20%) Confluence
4 7 (1.93%) IIS
5 4 (1.10%) Exchange Server 2007
5 4 (1.10%) Exchange Server 2010
5 4 (1.10%) Exchange Server 2013
6 1 (0.28%) Mendix
Applications
1 30 (8.26%) Microsoft Office
2 3 (0.83%) Microsoft Excel
2 3 (0.83%) Photoshop
Business Applications
1 5 (1.38%) Q-Pulse
2 1 (0.28%) Dynamics CRM
2 1 (0.28%) iTrent
2 1 (0.28%) Shopify
Cloud Services
1 94 (25.90%) Microsoft 365
2 57 (15.70%) Azure
3 29 (7.99%) Entra ID
4 18 (4.96%) Google Workspace
5 9 (2.48%) OneDrive
6 2 (0.55%) Pulumi
6 2 (0.55%) Slack
7 1 (0.28%) AWS
7 1 (0.28%) Mimecast
7 1 (0.28%) Power Platform
7 1 (0.28%) SaaS
Communications & Networking
1 40 (11.02%) Firewall
2 36 (9.92%) DNS
3 29 (7.99%) VPN
4 26 (7.16%) Wireless
5 25 (6.89%) DHCP
6 23 (6.34%) LAN
7 21 (5.79%) WAN
8 12 (3.31%) TCP/IP
9 10 (2.75%) VoIP
10 9 (2.48%) Wi-Fi
11 5 (1.38%) TETRA
12 4 (1.10%) Internet
12 4 (1.10%) MQTT
12 4 (1.10%) Remote Desktop
13 3 (0.83%) VLAN
14 2 (0.55%) SAN
15 1 (0.28%) DMZ
15 1 (0.28%) Network Security
Database & Business Intelligence
1 8 (2.20%) SQL Server
2 4 (1.10%) Azure SQL Database
2 4 (1.10%) MongoDB
3 3 (0.83%) MySQL
4 1 (0.28%) Power BI
Development Applications
1 11 (3.03%) JIRA
2 1 (0.28%) Carbide.c++
General
1 91 (25.07%) Social Skills
2 45 (12.40%) Manufacturing
3 29 (7.99%) Analytical Skills
4 18 (4.96%) Marketing
5 12 (3.31%) Organisational Skills
6 11 (3.03%) Multimedia
7 9 (2.48%) Electronics
7 9 (2.48%) Law
7 9 (2.48%) Legal
8 7 (1.93%) Telecoms
9 6 (1.65%) Agriculture
10 5 (1.38%) Pharmaceutical
10 5 (1.38%) Public Sector
11 3 (0.83%) Documentation Skills
12 1 (0.28%) Aerospace
12 1 (0.28%) Finance
12 1 (0.28%) Inclusion and Diversity
12 1 (0.28%) Military
Libraries, Frameworks & Software Standards
1 3 (0.83%) CSS
1 3 (0.83%) HTML
1 3 (0.83%) JSON
1 3 (0.83%) LDAP
2 2 (0.55%) COM
2 2 (0.55%) DCOM
2 2 (0.55%) Middleware
Miscellaneous
1 56 (15.43%) Driving Licence
2 17 (4.68%) Self-Motivation
3 12 (3.31%) Data Centre
4 11 (3.03%) Onboarding
5 9 (2.48%) CCTV
6 8 (2.20%) FMCG
7 7 (1.93%) Robotics
8 5 (1.38%) PKI
8 5 (1.38%) Social Media
9 4 (1.10%) Analytical Mindset
9 4 (1.10%) CAN bus
9 4 (1.10%) IoT
10 3 (0.83%) Cyber Security Posture
10 3 (0.83%) Management Information System
10 3 (0.83%) Security Posture
11 2 (0.55%) CMDB
11 2 (0.55%) Mobile App
11 2 (0.55%) Smartcard
12 1 (0.28%) Clustering
12 1 (0.28%) Replication
Operating Systems
1 102 (28.10%) Windows
2 38 (10.47%) Windows Server
3 17 (4.68%) Windows 10
4 15 (4.13%) Linux
5 6 (1.65%) Mac OS
6 5 (1.38%) Android
6 5 (1.38%) Apple iOS
7 4 (1.10%) VMS
7 4 (1.10%) Windows 7
8 3 (0.83%) CentOS
8 3 (0.83%) SUSE
8 3 (0.83%) Ubuntu
Processes & Methodologies
1 139 (38.29%) Problem-Solving
2 58 (15.98%) Customer Service
3 50 (13.77%) Continuous Improvement
4 39 (10.74%) Root Cause Analysis
5 22 (6.06%) ITSM
6 17 (4.68%) Customer Experience
6 17 (4.68%) Incident Management
6 17 (4.68%) Time Management
7 16 (4.41%) Decision-Making
8 15 (4.13%) SIEM
9 14 (3.86%) Presales
10 13 (3.58%) Mentoring
10 13 (3.58%) Service Delivery
11 12 (3.31%) ITIL
11 12 (3.31%) Proactive Monitoring
11 12 (3.31%) Process Improvement
12 11 (3.03%) Cybersecurity
13 10 (2.75%) Mathematics
14 9 (2.48%) ERP
14 9 (2.48%) Mobile Device Management
Programming Languages
1 28 (7.71%) SQL
2 24 (6.61%) PowerShell
3 14 (3.86%) Ladder Logic
4 7 (1.93%) Python
5 4 (1.10%) Bash
5 4 (1.10%) Bicep
5 4 (1.10%) PHP
6 3 (0.83%) JavaScript
6 3 (0.83%) VBA
7 2 (0.55%) Google Apps Script
Qualifications
1 17 (4.68%) DBS Check
2 16 (4.41%) Security Cleared
3 14 (3.86%) Degree
3 14 (3.86%) SC Cleared
4 7 (1.93%) HNC
4 7 (1.93%) HND
5 5 (1.38%) A+ Certification
5 5 (1.38%) MCITP
5 5 (1.38%) Microsoft Certification
6 4 (1.10%) DV Cleared
7 3 (0.83%) BPSS Clearance
7 3 (0.83%) CompTIA Security+
8 1 (0.28%) ITIL Foundation Certificate
8 1 (0.28%) PMP
Quality Assurance & Compliance
1 32 (8.82%) SLA
2 13 (3.58%) ISO/IEC 27001
3 11 (3.03%) Cyber Essentials
4 5 (1.38%) COSHH
4 5 (1.38%) GMP
4 5 (1.38%) PCI DSS
5 3 (0.83%) Cyber Essentials PLUS
5 3 (0.83%) NIST
6 1 (0.28%) Accessibility
6 1 (0.28%) GDPR
System Software
1 73 (20.11%) Active Directory
2 25 (6.89%) VMware Infrastructure
3 18 (4.96%) Hyper-V
4 2 (0.55%) BitLocker
4 2 (0.55%) Virtual Desktop
4 2 (0.55%) Virtual Machines
5 1 (0.28%) VMware Workstation
Systems Management
1 24 (6.61%) Microsoft Intune
2 4 (1.10%) Terraform
3 2 (0.55%) Ansible
3 2 (0.55%) Jamf Pro
3 2 (0.55%) SCCM
3 2 (0.55%) Single Sign-On
4 1 (0.28%) Kubernetes
Vendors
1 99 (27.27%) Microsoft
2 26 (7.16%) VMware
3 18 (4.96%) Google
4 17 (4.68%) Cisco
5 16 (4.41%) Dell
6 14 (3.86%) Salesforce
7 12 (3.31%) Juniper
7 12 (3.31%) McAfee
8 11 (3.03%) Fortinet
8 11 (3.03%) Fujitsu
8 11 (3.03%) Virgin Media
9 7 (1.93%) HP
10 6 (1.65%) ServiceNow
10 6 (1.65%) Siemens
11 4 (1.10%) Freshdesk
12 3 (0.83%) Adobe
12 3 (0.83%) Apple
12 3 (0.83%) Infor
12 3 (0.83%) Red Hat
12 3 (0.83%) Veeam