Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 19 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Nov 2025
Same period 2024 Same period 2023
Rank 19 70 113
Rank change year-on-year +51 +43 +50
Permanent jobs requiring a Support Engineer 440 314 120
As % of all permanent jobs in the Midlands 7.54% 3.57% 2.39%
As % of the Job Titles category 8.16% 3.82% 2.50%
Number of salaries quoted 374 99 107
10th Percentile £25,750 £26,200 £25,650
25th Percentile £29,000 £28,500 £26,500
Median annual salary (50th Percentile) £37,500 £34,000 £32,500
Median % change year-on-year +10.29% +4.62% +1.56%
75th Percentile £42,500 £40,000 £41,375
90th Percentile £52,500 £44,250 £48,750
England median annual salary £37,500 £35,500 £35,000
% change year-on-year +5.63% +1.43% +6.06%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 5,391 8,217 4,802
% of permanent jobs with a recognized job title 92.39% 93.55% 95.56%
Number of salaries quoted 3,679 4,113 3,760
10th Percentile £27,000 £30,000 £26,500
25th Percentile £32,500 £37,500 £36,250
Median annual salary (50th Percentile) £45,390 £50,000 £50,000
Median % change year-on-year -9.22% - -
75th Percentile £63,813 £65,000 £63,750
90th Percentile £78,800 £78,250 £75,000
England median annual salary £54,000 £57,500 £60,000
% change year-on-year -6.09% -4.17% -

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 19 November 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 19 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +46 242 £38,500 +1.32% 45
East Midlands +39 197 £35,000 +2.94% 27
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 19 November 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 179 (40.68%) Windows
2 173 (39.32%) Problem-Solving
3 139 (31.59%) Microsoft 365
4 135 (30.68%) Microsoft
5 123 (27.95%) Active Directory
6 107 (24.32%) Azure
7 90 (20.45%) Customer Service
8 82 (18.64%) Degree
9 80 (18.18%) Windows Server
10 69 (15.68%) DNS
11 63 (14.32%) Firewall
12 62 (14.09%) Infrastructure Engineering
13 60 (13.64%) DHCP
14 53 (12.05%) Entra ID
15 50 (11.36%) VMware
16 47 (10.68%) SharePoint
17 45 (10.23%) Cybersecurity
18 41 (9.32%) AWS
18 41 (9.32%) Microsoft Intune
18 41 (9.32%) VMware Infrastructure
19 40 (9.09%) ITIL
20 39 (8.86%) Microsoft Exchange
21 36 (8.18%) WAN
22 35 (7.95%) Incident Management
23 34 (7.73%) CRM
24 33 (7.50%) LAN
24 33 (7.50%) Mentoring
24 33 (7.50%) Microsoft Certification
25 32 (7.27%) AutoCAD
25 32 (7.27%) Continuous Improvement

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (10.68%) SharePoint
2 39 (8.86%) Microsoft Exchange
3 12 (2.73%) Confluence
4 9 (2.05%) Skype for Business
5 6 (1.36%) IIS
6 2 (0.45%) Exchange Server 2007
6 2 (0.45%) Exchange Server 2010
6 2 (0.45%) Exchange Server 2013
7 1 (0.23%) Appian
Applications
1 32 (7.27%) AutoCAD
2 28 (6.36%) Microsoft Office
3 18 (4.09%) SOLIDWORKS
4 11 (2.50%) Chatbot
5 5 (1.14%) EPLAN
Business Applications
1 21 (4.77%) Dynamics CRM
2 1 (0.23%) Dynamics AX
Cloud Services
1 139 (31.59%) Microsoft 365
2 107 (24.32%) Azure
3 53 (12.05%) Entra ID
4 41 (9.32%) AWS
5 26 (5.91%) SaaS
6 14 (3.18%) Amazon CloudWatch
7 12 (2.73%) GCP
8 11 (2.50%) Amazon EC2
8 11 (2.50%) Amazon ELB
8 11 (2.50%) Amazon Glacier
8 11 (2.50%) Amazon S3
8 11 (2.50%) AWS KMS
8 11 (2.50%) Virtual Private Cloud
9 9 (2.05%) Azure Sentinel
10 7 (1.59%) Dynamics 365
11 5 (1.14%) Cloud Computing
11 5 (1.14%) iPaaS
11 5 (1.14%) OneDrive
12 4 (0.91%) Azure Monitor
12 4 (0.91%) Serverless
Communications & Networking
1 69 (15.68%) DNS
2 63 (14.32%) Firewall
3 60 (13.64%) DHCP
4 36 (8.18%) WAN
5 33 (7.50%) LAN
6 28 (6.36%) VPN
7 18 (4.09%) TCP/IP
8 17 (3.86%) VLAN
9 12 (2.73%) Ethernet
9 12 (2.73%) VoIP
10 11 (2.50%) Wireless
11 10 (2.27%) ADSL
12 9 (2.05%) Internet
12 9 (2.05%) SAN
12 9 (2.05%) Skype
12 9 (2.05%) VDSL
12 9 (2.05%) Wi-Fi
13 7 (1.59%) Broadband
13 7 (1.59%) IP Telephony
13 7 (1.59%) PBX
Database & Business Intelligence
1 16 (3.64%) SQL Server
2 11 (2.50%) Amazon RDS
3 9 (2.05%) DTS
4 1 (0.23%) MySQL
4 1 (0.23%) Power BI
4 1 (0.23%) Relational Database
4 1 (0.23%) SQL Server Reporting Services
Development Applications
1 18 (4.09%) JIRA
2 11 (2.50%) Git
2 11 (2.50%) Jenkins
2 11 (2.50%) Vagrant
3 1 (0.23%) Sonatype Nexus
General
1 157 (35.68%) Social Skills
2 82 (18.64%) Manufacturing
3 40 (9.09%) Automotive
4 29 (6.59%) Aerospace
5 25 (5.68%) Inclusion and Diversity
6 22 (5.00%) Law
6 22 (5.00%) Public Sector
7 21 (4.77%) Analytical Skills
8 18 (4.09%) Pharmaceutical
9 15 (3.41%) Marketing
9 15 (3.41%) Retail
10 14 (3.18%) Organisational Skills
11 13 (2.95%) Telecoms
12 11 (2.50%) Advertising
13 10 (2.27%) Documentation Skills
14 6 (1.36%) Finance
15 5 (1.14%) Electronics
16 4 (0.91%) Billing
16 4 (0.91%) Local Government
17 3 (0.68%) Back Office
Libraries, Frameworks & Software Standards
1 10 (2.27%) .NET
2 5 (1.14%) HTML
3 3 (0.68%) EDI
4 1 (0.23%) Ajax
4 1 (0.23%) AngularJS
4 1 (0.23%) CSS
4 1 (0.23%) Entity Framework
4 1 (0.23%) jQuery
4 1 (0.23%) JSON
4 1 (0.23%) KnockoutJS
4 1 (0.23%) OAuth
4 1 (0.23%) Razor View Engine
4 1 (0.23%) REST
4 1 (0.23%) SAML
4 1 (0.23%) SOAP
4 1 (0.23%) WCF
4 1 (0.23%) Web Services
4 1 (0.23%) XML
Miscellaneous
1 72 (16.36%) Driving Licence
2 52 (11.82%) Onboarding
3 30 (6.82%) Self-Motivation
4 16 (3.64%) Data Centre
4 16 (3.64%) Renewable Energy
5 11 (2.50%) FMCG
5 11 (2.50%) Replication
6 10 (2.27%) Analytical Mindset
7 9 (2.05%) CMDB
7 9 (2.05%) Video Conferencing
8 7 (1.59%) CCTV
9 6 (1.36%) SCADA
9 6 (1.36%) Security Posture
10 5 (1.14%) Clustering
10 5 (1.14%) Cyber Security Posture
10 5 (1.14%) Enterprise Software
10 5 (1.14%) Industrial Internet of Things
11 3 (0.68%) Data Protection Act
11 3 (0.68%) Smartphone
12 1 (0.23%) PDA
Operating Systems
1 179 (40.68%) Windows
2 80 (18.18%) Windows Server
3 32 (7.27%) Linux
4 25 (5.68%) Windows 10
5 13 (2.95%) VMS
6 11 (2.50%) Apple iOS
6 11 (2.50%) Mac OS
7 10 (2.27%) Windows Server 2008
8 8 (1.82%) Windows Server 2019
9 6 (1.36%) Android
10 5 (1.14%) Mac OS X
11 4 (0.91%) Windows Server 2016
12 2 (0.45%) Windows 7
12 2 (0.45%) Windows Server 2012
Processes & Methodologies
1 173 (39.32%) Problem-Solving
2 90 (20.45%) Customer Service
3 62 (14.09%) Infrastructure Engineering
4 45 (10.23%) Cybersecurity
5 40 (9.09%) ITIL
6 35 (7.95%) Incident Management
7 34 (7.73%) CRM
8 33 (7.50%) Mentoring
9 32 (7.27%) Continuous Improvement
10 27 (6.14%) Process Improvement
11 22 (5.00%) ITSM
12 21 (4.77%) Root Cause Analysis
13 20 (4.55%) DevOps
14 19 (4.32%) CAD
15 18 (4.09%) Proactive Monitoring
16 17 (3.86%) Computer Science
16 17 (3.86%) Logistics
16 17 (3.86%) Project Delivery
17 16 (3.64%) Configuration Management
18 15 (3.41%) Service Delivery
Programming Languages
1 32 (7.27%) PowerShell
2 29 (6.59%) SQL
3 20 (4.55%) Python
4 11 (2.50%) Groovy
4 11 (2.50%) VB
5 9 (2.05%) Java
6 7 (1.59%) C#
6 7 (1.59%) JavaScript
7 6 (1.36%) PHP
8 5 (1.14%) Ladder Logic
9 1 (0.23%) T-SQL
Qualifications
1 82 (18.64%) Degree
2 33 (7.50%) Microsoft Certification
3 24 (5.45%) MCP
4 23 (5.23%) Security Cleared
5 19 (4.32%) HNC
5 19 (4.32%) MCSA
5 19 (4.32%) MCSE
6 17 (3.86%) SC Cleared
7 12 (2.73%) CCNA
7 12 (2.73%) Cisco Certification
7 12 (2.73%) Computer Science Degree
7 12 (2.73%) DBS Check
7 12 (2.73%) HND
8 10 (2.27%) A+ Certification
8 10 (2.27%) City & Guilds
9 8 (1.82%) CCNP
10 6 (1.36%) Master's Degree
11 4 (0.91%) ITIL Certification
11 4 (0.91%) ITIL Foundation Certificate
12 1 (0.23%) NVQ Level 3
Quality Assurance & Compliance
1 25 (5.68%) SLA
2 12 (2.73%) Cyber Essentials
3 10 (2.27%) GDPR
4 7 (1.59%) Accessibility
4 7 (1.59%) ISO/IEC 27001
5 5 (1.14%) Cyber Essentials PLUS
5 5 (1.14%) PCI DSS
6 3 (0.68%) Sarbanes-Oxley
System Software
1 123 (27.95%) Active Directory
2 41 (9.32%) VMware Infrastructure
3 22 (5.00%) Hyper-V
4 11 (2.50%) DFS Replication
5 9 (2.05%) Virtual Desktop
6 5 (1.14%) Firmware
7 3 (0.68%) Virtual Machines
8 2 (0.45%) XenApp
9 1 (0.23%) BitLocker
9 1 (0.23%) VMware Server
Systems Management
1 41 (9.32%) Microsoft Intune
2 13 (2.95%) Ansible
2 13 (2.95%) Terraform
3 11 (2.50%) Grafana
3 11 (2.50%) Prometheus
4 9 (2.05%) Nagios
4 9 (2.05%) ZABBIX
5 6 (1.36%) Jamf Pro
6 5 (1.14%) Failover Clustering
7 4 (0.91%) Autotask
7 4 (0.91%) Functional Safety
7 4 (0.91%) SCCM
8 3 (0.68%) FortiGate
9 1 (0.23%) Kubernetes
9 1 (0.23%) MOM
9 1 (0.23%) Wonderware InTouch
Vendors
1 135 (30.68%) Microsoft
2 50 (11.36%) VMware
3 27 (6.14%) Cisco
4 26 (5.91%) Juniper
5 24 (5.45%) ServiceNow
6 15 (3.41%) Dell
7 13 (2.95%) McAfee
8 12 (2.73%) Google
9 11 (2.50%) Citrix
9 11 (2.50%) Darktrace
10 10 (2.27%) Samsung
11 9 (2.05%) BMC
11 9 (2.05%) Proofpoint
11 9 (2.05%) Red Hat
11 9 (2.05%) SolarWinds
11 9 (2.05%) Tanium
11 9 (2.05%) Trend Micro
12 8 (1.82%) HubSpot
12 8 (1.82%) Salesforce
12 8 (1.82%) WatchGuard