Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 4 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 May 2025
Same period 2024 Same period 2023
Rank 77 64 135
Rank change year-on-year -13 +71 +8
Permanent jobs requiring a Support Engineer 225 405 223
As % of all permanent jobs advertised in the Midlands 3.21% 3.46% 2.34%
As % of the Job Titles category 3.50% 3.67% 2.61%
Number of salaries quoted 120 342 194
10th Percentile £25,500 £23,550 £25,000
25th Percentile £27,750 £26,000 £26,000
Median annual salary (50th Percentile) £35,000 £30,000 £30,000
Median % change year-on-year +16.67% - -
75th Percentile £52,500 £37,500 £41,409
90th Percentile £58,575 £43,975 £53,871
England median annual salary £37,500 £32,500 £33,500
% change year-on-year +15.38% -2.99% +1.52%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,427 11,047 8,539
% of permanent jobs with a recognized job title 91.74% 94.29% 89.54%
Number of salaries quoted 2,858 8,256 4,765
10th Percentile £27,500 £26,250 £28,750
25th Percentile £33,750 £33,750 £37,500
Median annual salary (50th Percentile) £50,000 £47,500 £52,500
Median % change year-on-year +5.26% -9.52% +5.00%
75th Percentile £63,750 £60,741 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 4 May 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 4 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -4 139 £35,000 +16.67% 48
East Midlands -19 86 £32,500 +8.33% 50
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 4 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 173 (76.89%) Windows
2 140 (62.22%) Microsoft
3 139 (61.78%) Problem-Solving
4 125 (55.56%) Cisco
5 111 (49.33%) Mentoring
6 109 (48.44%) Driving Licence
7 108 (48.00%) Microsoft Certification
8 106 (47.11%) Cisco Certification
9 105 (46.67%) MCP
10 101 (44.89%) Degree
11 100 (44.44%) CCNP
12 99 (44.00%) CCNA
12 99 (44.00%) MCSE
13 96 (42.67%) Linux
14 95 (42.22%) ITIL
15 94 (41.78%) Asset Management
16 93 (41.33%) Computer Science
17 92 (40.89%) Network Security
17 92 (40.89%) LPIC
17 92 (40.89%) WLAN
17 92 (40.89%) Internet
17 92 (40.89%) Computer Science Degree
17 92 (40.89%) Network Management
17 92 (40.89%) IT Asset Management
18 58 (25.78%) Active Directory
19 53 (23.56%) Firewall
19 53 (23.56%) Windows Server
20 52 (23.11%) Microsoft 365
21 44 (19.56%) Social Skills
22 43 (19.11%) WAN

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (14.67%) Microsoft Exchange
2 7 (3.11%) IIS
2 7 (3.11%) SharePoint
3 1 (0.44%) CMS
3 1 (0.44%) Confluence
3 1 (0.44%) WordPress
Applications
1 15 (6.67%) Microsoft Office
2 3 (1.33%) Chatbot
Business Applications
1 9 (4.00%) Oracle Applications
1 9 (4.00%) Oracle EBS
Cloud Services
1 52 (23.11%) Microsoft 365
2 41 (18.22%) Azure
3 7 (3.11%) Entra ID
4 4 (1.78%) SaaS
5 2 (0.89%) AWS
6 1 (0.44%) Amazon CloudWatch
6 1 (0.44%) Amazon EC2
6 1 (0.44%) Amazon ELB
6 1 (0.44%) Amazon Glacier
6 1 (0.44%) Amazon S3
6 1 (0.44%) AWS KMS
6 1 (0.44%) Dropbox
6 1 (0.44%) Dynamics 365
6 1 (0.44%) OneDrive
6 1 (0.44%) PaaS
6 1 (0.44%) Power Platform
6 1 (0.44%) Virtual Private Cloud
6 1 (0.44%) WhatsApp
Communications & Networking
1 92 (40.89%) Internet
1 92 (40.89%) Network Security
1 92 (40.89%) WLAN
2 53 (23.56%) Firewall
3 43 (19.11%) WAN
4 42 (18.67%) LAN
5 17 (7.56%) DNS
6 16 (7.11%) DHCP
7 13 (5.78%) Wi-Fi
8 11 (4.89%) VPN
9 8 (3.56%) SD-WAN
10 7 (3.11%) Cisco Firepower
10 7 (3.11%) SAN
11 6 (2.67%) Remote Desktop
12 3 (1.33%) TCP/IP
13 1 (0.44%) 4G
13 1 (0.44%) PBX
13 1 (0.44%) VLAN
Database & Business Intelligence
1 9 (4.00%) SQL Server
2 2 (0.89%) Amazon RDS
3 1 (0.44%) Data Lake
3 1 (0.44%) Power BI
Development Applications
1 1 (0.44%) Git
1 1 (0.44%) JIRA
1 1 (0.44%) Sonatype Nexus
1 1 (0.44%) Vagrant
General
1 44 (19.56%) Social Skills
2 19 (8.44%) Inclusion and Diversity
3 15 (6.67%) Analytical Skills
4 12 (5.33%) Public Sector
5 8 (3.56%) Organisational Skills
6 7 (3.11%) Telecoms
7 6 (2.67%) Finance
7 6 (2.67%) Law
8 3 (1.33%) Presentation Skills
9 2 (0.89%) Manufacturing
10 1 (0.44%) Advertising
10 1 (0.44%) Electronics
10 1 (0.44%) Marketing
Libraries, Frameworks & Software Standards
1 9 (4.00%) Middleware
1 9 (4.00%) Oracle Fusion
Miscellaneous
1 109 (48.44%) Driving Licence
2 17 (7.56%) Onboarding
3 9 (4.00%) Data Centre
4 5 (2.22%) Self-Motivation
5 3 (1.33%) Analytical Mindset
5 3 (1.33%) Data Protection Act
5 3 (1.33%) EPoS
5 3 (1.33%) Social Media
6 2 (0.89%) Management Information System
7 1 (0.44%) Client/Server
7 1 (0.44%) Clustering
7 1 (0.44%) iPhone
7 1 (0.44%) Legacy Systems
7 1 (0.44%) NHS
7 1 (0.44%) PlayStation
7 1 (0.44%) Video Conferencing
Operating Systems
1 173 (76.89%) Windows
2 96 (42.67%) Linux
3 53 (23.56%) Windows Server
4 20 (8.89%) Windows Server 2016
5 19 (8.44%) Windows 10
6 14 (6.22%) Windows Server 2019
7 3 (1.33%) Windows 7
8 1 (0.44%) Android
8 1 (0.44%) Apple iOS
8 1 (0.44%) VMS
Processes & Methodologies
1 139 (61.78%) Problem-Solving
2 111 (49.33%) Mentoring
3 95 (42.22%) ITIL
4 94 (41.78%) Asset Management
5 93 (41.33%) Computer Science
6 92 (40.89%) IT Asset Management
6 92 (40.89%) Network Management
7 26 (11.56%) Customer Service
8 18 (8.00%) Incident Management
9 14 (6.22%) Data Security
9 14 (6.22%) Infrastructure Management
9 14 (6.22%) Network Design
10 13 (5.78%) Infrastructure Engineering
11 8 (3.56%) Continuous Improvement
12 7 (3.11%) Collaborative Working
12 7 (3.11%) Customer-Centric Approach
12 7 (3.11%) Customer-Centricity
12 7 (3.11%) Cybersecurity
12 7 (3.11%) Presales
12 7 (3.11%) SIEM
Programming Languages
1 20 (8.89%) SQL
2 17 (7.56%) PowerShell
3 2 (0.89%) T-SQL
4 1 (0.44%) Python
Qualifications
1 108 (48.00%) Microsoft Certification
2 106 (47.11%) Cisco Certification
3 105 (46.67%) MCP
4 101 (44.89%) Degree
5 100 (44.44%) CCNP
6 99 (44.00%) CCNA
6 99 (44.00%) MCSE
7 92 (40.89%) Computer Science Degree
7 92 (40.89%) LPIC
8 15 (6.67%) A+ Certification
9 14 (6.22%) MCSA
10 7 (3.11%) CCIE
11 4 (1.78%) DBS Check
12 2 (0.89%) Network+ Certification
12 2 (0.89%) SC Cleared
12 2 (0.89%) Security Cleared
Quality Assurance & Compliance
1 12 (5.33%) SLA
2 1 (0.44%) ISO/IEC 27001
2 1 (0.44%) NIST
System Software
1 58 (25.78%) Active Directory
2 32 (14.22%) VMware Infrastructure
3 14 (6.22%) XenApp
4 11 (4.89%) Hyper-V
5 6 (2.67%) Terminal Services
5 6 (2.67%) vSphere
6 2 (0.89%) BitLocker
6 2 (0.89%) Firmware
Systems Management
1 18 (8.00%) Microsoft Intune
2 8 (3.56%) SCCM
3 1 (0.44%) Ansible
3 1 (0.44%) Grafana
3 1 (0.44%) Jamf Pro
3 1 (0.44%) Microsoft Clustering
3 1 (0.44%) Prometheus
3 1 (0.44%) Terraform
Vendors
1 140 (62.22%) Microsoft
2 125 (55.56%) Cisco
3 34 (15.11%) VMware
4 21 (9.33%) Meraki
5 16 (7.11%) Citrix
6 15 (6.67%) HP
7 14 (6.22%) CheckPoint
7 14 (6.22%) SonicWALL
8 12 (5.33%) Dell
9 11 (4.89%) ServiceNow
10 9 (4.00%) Oracle
11 7 (3.11%) Aruba
11 7 (3.11%) Fortinet
11 7 (3.11%) Juniper
11 7 (3.11%) Palo Alto
12 6 (2.67%) McAfee
12 6 (2.67%) NetApp
13 3 (1.33%) Apple
13 3 (1.33%) SAP
13 3 (1.33%) Siemens