Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 10 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Mar 2026
Same period 2025 Same period 2024
Rank 44 47 56
Rank change year-on-year +3 +9 +68
Permanent jobs requiring a Support Engineer 402 267 382
As % of all permanent jobs in the Midlands 4.12% 5.09% 3.93%
As % of the Job Titles category 4.49% 5.52% 4.20%
Number of salaries quoted 308 97 323
10th Percentile £25,750 £25,500 £23,500
25th Percentile £27,750 £27,750 £25,750
Median annual salary (50th Percentile) £32,500 £35,000 £30,000
Median % change year-on-year -7.14% +16.67% -3.23%
75th Percentile £40,000 £52,500 £38,750
90th Percentile £46,350 £63,750 £47,500
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -2.99%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 8,956 4,836 9,099
% of permanent jobs with a recognized job title 91.77% 92.11% 93.71%
Number of salaries quoted 5,530 2,676 7,280
10th Percentile £28,000 £29,125 £26,250
25th Percentile £35,000 £37,500 £32,500
Median annual salary (50th Percentile) £50,000 £52,398 £47,500
Median % change year-on-year -4.58% +10.31% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £77,500 £73,775
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.69%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 10 March 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 10 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +14 216 £35,000 -30.00% 18
East Midlands +8 181 £30,000 -1.64% 10
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 10 March 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 145 (36.07%) Problem-Solving
2 144 (35.82%) Windows
3 134 (33.33%) Microsoft 365
4 111 (27.61%) Microsoft
5 88 (21.89%) Azure
6 85 (21.14%) Active Directory
7 74 (18.41%) Customer Service
8 64 (15.92%) Windows Server
9 49 (12.19%) Entra ID
10 48 (11.94%) DNS
10 48 (11.94%) Firewall
11 44 (10.95%) DHCP
12 40 (9.95%) SLA
13 39 (9.70%) SharePoint
14 37 (9.20%) Microsoft Intune
15 36 (8.96%) Degree
15 36 (8.96%) VMware
16 33 (8.21%) LAN
17 31 (7.71%) Incident Management
17 31 (7.71%) ITIL
17 31 (7.71%) Mentoring
17 31 (7.71%) WAN
18 30 (7.46%) Infrastructure Engineering
18 30 (7.46%) ITSM
19 28 (6.97%) VMware Infrastructure
20 26 (6.47%) VPN
21 24 (5.97%) Google
21 24 (5.97%) Microsoft Exchange
22 23 (5.72%) Microsoft Office
23 21 (5.22%) Cisco

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 39 (9.70%) SharePoint
2 24 (5.97%) Microsoft Exchange
3 8 (1.99%) Confluence
4 6 (1.49%) Exchange Server 2007
4 6 (1.49%) Exchange Server 2010
4 6 (1.49%) Exchange Server 2013
5 2 (0.50%) IIS
5 2 (0.50%) Skype for Business
Applications
1 23 (5.72%) Microsoft Office
2 17 (4.23%) AutoCAD
3 13 (3.23%) SOLIDWORKS
4 5 (1.24%) EPLAN
Business Applications
1 6 (1.49%) Dynamics CRM
2 5 (1.24%) Q-Pulse
3 1 (0.25%) Dynamics AX
3 1 (0.25%) Shopify
Cloud Services
1 134 (33.33%) Microsoft 365
2 88 (21.89%) Azure
3 49 (12.19%) Entra ID
4 20 (4.98%) SaaS
5 19 (4.73%) Google Workspace
6 14 (3.48%) AWS
7 10 (2.49%) OneDrive
8 5 (1.24%) GCP
9 3 (0.75%) Amazon CloudWatch
9 3 (0.75%) Azure Monitor
9 3 (0.75%) Datadog
9 3 (0.75%) IaaS
9 3 (0.75%) iPaaS
9 3 (0.75%) PaaS
10 2 (0.50%) Azure Sentinel
10 2 (0.50%) Nutanix
10 2 (0.50%) Power Platform
10 2 (0.50%) Slack
Communications & Networking
1 48 (11.94%) DNS
1 48 (11.94%) Firewall
2 44 (10.95%) DHCP
3 33 (8.21%) LAN
4 31 (7.71%) WAN
5 26 (6.47%) VPN
6 15 (3.73%) VoIP
7 10 (2.49%) TCP/IP
8 8 (1.99%) Ethernet
8 8 (1.99%) Wi-Fi
9 7 (1.74%) IP Telephony
9 7 (1.74%) VLAN
9 7 (1.74%) Wireless
10 6 (1.49%) ADSL
10 6 (1.49%) Broadband
10 6 (1.49%) Internet
10 6 (1.49%) VDSL
11 5 (1.24%) TETRA
12 4 (1.00%) Remote Desktop
12 4 (1.00%) WLAN
Database & Business Intelligence
1 14 (3.48%) SQL Server
2 2 (0.50%) DTS
2 2 (0.50%) Power BI
Development Applications
1 18 (4.48%) JIRA
General
1 105 (26.12%) Social Skills
2 50 (12.44%) Manufacturing
3 27 (6.72%) Law
4 21 (5.22%) Organisational Skills
5 14 (3.48%) Analytical Skills
6 13 (3.23%) Legal
7 11 (2.74%) Multimedia
8 9 (2.24%) Marketing
8 9 (2.24%) Telecoms
9 8 (1.99%) Pharmaceutical
10 7 (1.74%) Automotive
10 7 (1.74%) Finance
11 6 (1.49%) Aerospace
12 5 (1.24%) Retail
13 3 (0.75%) Documentation Skills
13 3 (0.75%) Inclusion and Diversity
14 2 (0.50%) Public Sector
15 1 (0.25%) Electronics
Libraries, Frameworks & Software Standards
1 2 (0.50%) .NET
Miscellaneous
1 73 (18.16%) Driving Licence
2 22 (5.47%) Self-Motivation
3 19 (4.73%) Onboarding
4 14 (3.48%) Data Centre
5 9 (2.24%) FMCG
6 7 (1.74%) CCTV
7 5 (1.24%) Robotics
8 4 (1.00%) CAN bus
8 4 (1.00%) CMDB
8 4 (1.00%) Smartphone
9 3 (0.75%) Clustering
9 3 (0.75%) Cyber Security Posture
9 3 (0.75%) Enterprise Software
9 3 (0.75%) Management Information System
9 3 (0.75%) Renewable Energy
9 3 (0.75%) Security Posture
10 2 (0.50%) Social Media
10 2 (0.50%) Video Conferencing
11 1 (0.25%) Low-Code
11 1 (0.25%) NHS
Operating Systems
1 144 (35.82%) Windows
2 64 (15.92%) Windows Server
3 16 (3.98%) Linux
4 14 (3.48%) Windows 10
5 13 (3.23%) Apple iOS
6 7 (1.74%) Android
7 6 (1.49%) Windows 7
7 6 (1.49%) Windows Server 2019
8 5 (1.24%) Mac OS
9 3 (0.75%) CentOS
9 3 (0.75%) SUSE
9 3 (0.75%) Ubuntu
9 3 (0.75%) Windows Server 2008
10 2 (0.50%) VMS
10 2 (0.50%) Windows Server 2012
11 1 (0.25%) Windows Server 2016
Processes & Methodologies
1 145 (36.07%) Problem-Solving
2 74 (18.41%) Customer Service
3 31 (7.71%) Incident Management
3 31 (7.71%) ITIL
3 31 (7.71%) Mentoring
4 30 (7.46%) Infrastructure Engineering
4 30 (7.46%) ITSM
5 21 (5.22%) Continuous Improvement
5 21 (5.22%) Proactive Monitoring
6 20 (4.98%) Root Cause Analysis
7 19 (4.73%) CAD
7 19 (4.73%) Cybersecurity
7 19 (4.73%) Service Delivery
8 18 (4.48%) CRM
8 18 (4.48%) SIEM
9 15 (3.73%) Mobile Device Management
10 14 (3.48%) Presales
11 11 (2.74%) Cloud Operations
11 11 (2.74%) DevOps
11 11 (2.74%) Migration
Programming Languages
1 21 (5.22%) SQL
2 8 (1.99%) Ladder Logic
2 8 (1.99%) PowerShell
3 4 (1.00%) Python
4 3 (0.75%) PHP
5 2 (0.50%) C#
5 2 (0.50%) Google Apps Script
5 2 (0.50%) Java
5 2 (0.50%) JavaScript
Qualifications
1 36 (8.96%) Degree
2 17 (4.23%) Microsoft Certification
3 13 (3.23%) SC Cleared
3 13 (3.23%) Security Cleared
4 9 (2.24%) A+ Certification
5 8 (1.99%) HNC
6 7 (1.74%) CCNA
6 7 (1.74%) CCNP
6 7 (1.74%) Cisco Certification
6 7 (1.74%) MCSA
6 7 (1.74%) MCSE
6 7 (1.74%) Microsoft Certified Professional
7 6 (1.49%) ITIL Foundation Certificate
7 6 (1.49%) MCITP
8 5 (1.24%) HND
9 4 (1.00%) CompTIA Security+
10 3 (0.75%) BPSS Clearance
11 2 (0.50%) Computer Science Degree
11 2 (0.50%) DBS Check
11 2 (0.50%) Master's Degree
Quality Assurance & Compliance
1 40 (9.95%) SLA
2 14 (3.48%) Cyber Essentials
3 6 (1.49%) ISO/IEC 27001
4 5 (1.24%) COSHH
4 5 (1.24%) GMP
5 4 (1.00%) NIST
6 3 (0.75%) Cyber Essentials PLUS
6 3 (0.75%) GDPR
7 2 (0.50%) PCI DSS
System Software
1 85 (21.14%) Active Directory
2 28 (6.97%) VMware Infrastructure
3 18 (4.48%) Hyper-V
4 3 (0.75%) Virtual Machines
5 2 (0.50%) BitLocker
5 2 (0.50%) Virtual Desktop
6 1 (0.25%) VMware Server
6 1 (0.25%) VMware Workstation
Systems Management
1 37 (9.20%) Microsoft Intune
2 6 (1.49%) Jamf Pro
3 3 (0.75%) Failover Clustering
4 2 (0.50%) Ansible
4 2 (0.50%) FortiGate
4 2 (0.50%) Nagios
4 2 (0.50%) SCCM
4 2 (0.50%) Single Sign-On
4 2 (0.50%) Terraform
4 2 (0.50%) ZABBIX
Vendors
1 111 (27.61%) Microsoft
2 36 (8.96%) VMware
3 24 (5.97%) Google
4 21 (5.22%) Cisco
5 20 (4.98%) Dell
6 15 (3.73%) Juniper
7 14 (3.48%) McAfee
8 13 (3.23%) Fortinet
9 11 (2.74%) Fujitsu
9 11 (2.74%) ServiceNow
9 11 (2.74%) Virgin Media
10 8 (1.99%) Salesforce
11 7 (1.74%) Draytek
11 7 (1.74%) Mitel
11 7 (1.74%) WatchGuard
12 6 (1.49%) HP
12 6 (1.49%) Samsung
13 5 (1.24%) Red Hat
14 4 (1.00%) Apple
14 4 (1.00%) Siemens