Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 7 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
7 Mar 2026
Same period 2025 Same period 2024
Rank 41 56 56
Rank change year-on-year +15 0 +79
Permanent jobs requiring a Support Engineer 414 266 366
As % of all permanent jobs in the Midlands 4.30% 4.80% 3.96%
As % of the Job Titles category 4.69% 5.17% 4.23%
Number of salaries quoted 321 95 311
10th Percentile £25,750 £25,550 £23,500
25th Percentile £27,750 £28,000 £25,750
Median annual salary (50th Percentile) £32,500 £35,000 £30,000
Median % change year-on-year -7.14% +16.67% -3.23%
75th Percentile £40,000 £52,500 £37,500
90th Percentile £46,750 £63,750 £47,500
England median annual salary £35,000 £35,000 £33,000
% change year-on-year - +6.06% -1.49%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 8,833 5,141 8,662
% of permanent jobs with a recognized job title 91.74% 92.70% 93.68%
Number of salaries quoted 5,463 2,705 6,972
10th Percentile £28,000 £29,750 £26,250
25th Percentile £35,000 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £77,500 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.84%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 7 March 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 7 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +19 222 £35,000 -30.00% 15
East Midlands +13 187 £30,000 -1.64% 14
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 7 March 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 151 (36.47%) Problem-Solving
1 151 (36.47%) Windows
2 140 (33.82%) Microsoft 365
3 117 (28.26%) Microsoft
4 91 (21.98%) Active Directory
4 91 (21.98%) Azure
5 80 (19.32%) Customer Service
6 70 (16.91%) Windows Server
7 55 (13.29%) DNS
8 51 (12.32%) Entra ID
8 51 (12.32%) Firewall
9 50 (12.08%) DHCP
10 42 (10.14%) SharePoint
11 40 (9.66%) SLA
12 38 (9.18%) VMware
13 37 (8.94%) Degree
13 37 (8.94%) Microsoft Intune
14 34 (8.21%) LAN
15 33 (7.97%) Incident Management
15 33 (7.97%) Infrastructure Engineering
16 32 (7.73%) Mentoring
16 32 (7.73%) WAN
17 31 (7.49%) ITIL
18 30 (7.25%) ITSM
18 30 (7.25%) VMware Infrastructure
19 27 (6.52%) Microsoft Exchange
19 27 (6.52%) VPN
20 25 (6.04%) Google
21 24 (5.80%) Microsoft Office
22 23 (5.56%) SaaS

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 42 (10.14%) SharePoint
2 27 (6.52%) Microsoft Exchange
3 8 (1.93%) Confluence
4 6 (1.45%) Exchange Server 2007
4 6 (1.45%) Exchange Server 2010
4 6 (1.45%) Exchange Server 2013
5 3 (0.72%) IIS
5 3 (0.72%) Skype for Business
Applications
1 24 (5.80%) Microsoft Office
2 17 (4.11%) AutoCAD
3 13 (3.14%) SOLIDWORKS
4 5 (1.21%) EPLAN
Business Applications
1 6 (1.45%) Dynamics CRM
2 5 (1.21%) Q-Pulse
3 1 (0.24%) Dynamics AX
3 1 (0.24%) Shopify
Cloud Services
1 140 (33.82%) Microsoft 365
2 91 (21.98%) Azure
3 51 (12.32%) Entra ID
4 23 (5.56%) SaaS
5 19 (4.59%) Google Workspace
6 15 (3.62%) AWS
7 10 (2.42%) OneDrive
8 6 (1.45%) GCP
9 5 (1.21%) iPaaS
10 3 (0.72%) Amazon CloudWatch
10 3 (0.72%) Azure Monitor
10 3 (0.72%) Azure Sentinel
10 3 (0.72%) Datadog
10 3 (0.72%) IaaS
10 3 (0.72%) PaaS
11 2 (0.48%) Nutanix
11 2 (0.48%) Power Platform
11 2 (0.48%) Slack
Communications & Networking
1 55 (13.29%) DNS
2 51 (12.32%) Firewall
3 50 (12.08%) DHCP
4 34 (8.21%) LAN
5 32 (7.73%) WAN
6 27 (6.52%) VPN
7 17 (4.11%) VoIP
8 13 (3.14%) TCP/IP
9 10 (2.42%) Ethernet
9 10 (2.42%) VLAN
9 10 (2.42%) Wi-Fi
10 8 (1.93%) Wireless
11 7 (1.69%) ADSL
11 7 (1.69%) Broadband
11 7 (1.69%) Internet
11 7 (1.69%) IP Telephony
11 7 (1.69%) VDSL
12 5 (1.21%) SAN
12 5 (1.21%) TETRA
13 4 (0.97%) WLAN
Database & Business Intelligence
1 15 (3.62%) SQL Server
2 3 (0.72%) DTS
3 2 (0.48%) Power BI
Development Applications
1 18 (4.35%) JIRA
General
1 111 (26.81%) Social Skills
2 53 (12.80%) Manufacturing
3 30 (7.25%) Law
4 21 (5.07%) Organisational Skills
5 13 (3.14%) Analytical Skills
6 12 (2.90%) Legal
7 11 (2.66%) Multimedia
8 10 (2.42%) Marketing
8 10 (2.42%) Telecoms
9 9 (2.17%) Automotive
9 9 (2.17%) Pharmaceutical
10 7 (1.69%) Aerospace
10 7 (1.69%) Finance
11 6 (1.45%) Retail
12 5 (1.21%) Documentation Skills
13 4 (0.97%) Inclusion and Diversity
14 2 (0.48%) Public Sector
15 1 (0.24%) Advertising
15 1 (0.24%) Electronics
Libraries, Frameworks & Software Standards
1 3 (0.72%) .NET
Miscellaneous
1 75 (18.12%) Driving Licence
2 25 (6.04%) Self-Motivation
3 21 (5.07%) Onboarding
4 13 (3.14%) Data Centre
5 10 (2.42%) FMCG
6 7 (1.69%) CCTV
7 5 (1.21%) Clustering
7 5 (1.21%) CMDB
7 5 (1.21%) Enterprise Software
7 5 (1.21%) Renewable Energy
7 5 (1.21%) Robotics
8 4 (0.97%) CAN bus
8 4 (0.97%) Smartphone
9 3 (0.72%) Cyber Security Posture
9 3 (0.72%) Management Information System
9 3 (0.72%) Security Posture
9 3 (0.72%) Video Conferencing
10 2 (0.48%) Social Media
11 1 (0.24%) NHS
11 1 (0.24%) SCADA
Operating Systems
1 151 (36.47%) Windows
2 70 (16.91%) Windows Server
3 17 (4.11%) Linux
4 15 (3.62%) Windows 10
5 14 (3.38%) Apple iOS
6 8 (1.93%) Android
7 6 (1.45%) Windows 7
7 6 (1.45%) Windows Server 2019
8 5 (1.21%) Mac OS
9 4 (0.97%) Windows Server 2008
10 3 (0.72%) CentOS
10 3 (0.72%) SUSE
10 3 (0.72%) Ubuntu
11 2 (0.48%) VMS
11 2 (0.48%) Windows Server 2012
12 1 (0.24%) Windows Server 2016
Processes & Methodologies
1 151 (36.47%) Problem-Solving
2 80 (19.32%) Customer Service
3 33 (7.97%) Incident Management
3 33 (7.97%) Infrastructure Engineering
4 32 (7.73%) Mentoring
5 31 (7.49%) ITIL
6 30 (7.25%) ITSM
7 21 (5.07%) Root Cause Analysis
8 20 (4.83%) Continuous Improvement
8 20 (4.83%) Proactive Monitoring
9 19 (4.59%) CAD
9 19 (4.59%) CRM
9 19 (4.59%) Cybersecurity
9 19 (4.59%) Service Delivery
10 17 (4.11%) SIEM
11 16 (3.86%) Mobile Device Management
12 14 (3.38%) Presales
13 11 (2.66%) Cloud Operations
13 11 (2.66%) Customer Experience
13 11 (2.66%) DevOps
Programming Languages
1 21 (5.07%) SQL
2 9 (2.17%) PowerShell
3 8 (1.93%) Ladder Logic
4 5 (1.21%) Python
5 4 (0.97%) PHP
6 3 (0.72%) C#
6 3 (0.72%) Java
6 3 (0.72%) JavaScript
7 2 (0.48%) Google Apps Script
Qualifications
1 37 (8.94%) Degree
2 17 (4.11%) Microsoft Certification
3 14 (3.38%) SC Cleared
3 14 (3.38%) Security Cleared
4 9 (2.17%) A+ Certification
4 9 (2.17%) HNC
5 7 (1.69%) CCNA
5 7 (1.69%) CCNP
5 7 (1.69%) Cisco Certification
5 7 (1.69%) MCSA
5 7 (1.69%) MCSE
5 7 (1.69%) Microsoft Certified Professional
6 6 (1.45%) ITIL Foundation Certificate
6 6 (1.45%) MCITP
7 5 (1.21%) HND
8 4 (0.97%) CompTIA Security+
9 3 (0.72%) BPSS Clearance
9 3 (0.72%) Computer Science Degree
9 3 (0.72%) Master's Degree
10 2 (0.48%) DBS Check
Quality Assurance & Compliance
1 40 (9.66%) SLA
2 14 (3.38%) Cyber Essentials
3 6 (1.45%) ISO/IEC 27001
4 5 (1.21%) COSHH
4 5 (1.21%) GDPR
4 5 (1.21%) GMP
5 4 (0.97%) NIST
6 3 (0.72%) Cyber Essentials PLUS
7 2 (0.48%) PCI DSS
System Software
1 91 (21.98%) Active Directory
2 30 (7.25%) VMware Infrastructure
3 21 (5.07%) Hyper-V
4 3 (0.72%) Virtual Desktop
4 3 (0.72%) Virtual Machines
5 2 (0.48%) BitLocker
6 1 (0.24%) VMware Server
6 1 (0.24%) VMware Workstation
Systems Management
1 37 (8.94%) Microsoft Intune
2 7 (1.69%) Jamf Pro
3 5 (1.21%) Failover Clustering
4 3 (0.72%) FortiGate
4 3 (0.72%) Nagios
4 3 (0.72%) ZABBIX
5 2 (0.48%) Ansible
5 2 (0.48%) SCCM
5 2 (0.48%) Single Sign-On
5 2 (0.48%) Terraform
6 1 (0.24%) Functional Safety
Vendors
1 117 (28.26%) Microsoft
2 38 (9.18%) VMware
3 25 (6.04%) Google
4 20 (4.83%) Cisco
5 19 (4.59%) Dell
6 15 (3.62%) Juniper
7 14 (3.38%) Fortinet
8 13 (3.14%) McAfee
9 11 (2.66%) Fujitsu
9 11 (2.66%) ServiceNow
9 11 (2.66%) Virgin Media
10 8 (1.93%) Salesforce
10 8 (1.93%) Samsung
11 7 (1.69%) Draytek
11 7 (1.69%) Mitel
11 7 (1.69%) WatchGuard
12 6 (1.45%) HP
12 6 (1.45%) Red Hat
13 5 (1.21%) Apple
13 5 (1.21%) Veeam