Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 3 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
3 Jun 2026
Same period 2025 Same period 2024
Rank 60 65 68
Rank change year-on-year +5 +3 +61
Permanent jobs requiring a Support Engineer 363 211 437
As % of all permanent jobs in the Midlands 2.74% 4.24% 3.38%
As % of the Job Titles category 2.94% 4.64% 3.57%
Number of salaries quoted 277 162 372
10th Percentile £26,000 £26,000 £24,000
25th Percentile £28,000 £30,563 £26,188
Median annual salary (50th Percentile) £32,500 £37,500 £30,000
Median % change year-on-year -13.33% +25.00% +3.45%
75th Percentile £43,750 £52,500 £38,750
90th Percentile £45,000 £63,750 £47,500
England median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -1.52%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,362 4,543 12,236
% of permanent jobs with a recognized job title 93.35% 91.22% 94.56%
Number of salaries quoted 7,946 2,618 9,036
10th Percentile £30,000 £26,500 £26,250
25th Percentile £37,250 £32,500 £34,000
Median annual salary (50th Percentile) £50,000 £48,000 £47,500
Median % change year-on-year +4.17% +1.05% -9.52%
75th Percentile £65,000 £63,500 £60,250
90th Percentile £82,500 £75,000 £75,000
England median annual salary £56,000 £57,500 £52,500
% change year-on-year -2.61% +9.52% -13.32%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 3 June 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 3 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +2 200 £33,950 -15.13% 15
East Midlands +16 159 £30,000 -20.00% 20
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 3 June 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 138 (38.02%) Problem-Solving
2 105 (28.93%) Windows
3 100 (27.55%) Microsoft
4 97 (26.72%) Microsoft 365
5 73 (20.11%) Active Directory
6 58 (15.98%) Azure
7 57 (15.70%) Customer Service
8 51 (14.05%) Continuous Improvement
9 41 (11.29%) Firewall
9 41 (11.29%) Windows Server
10 39 (10.74%) Root Cause Analysis
11 37 (10.19%) DNS
12 33 (9.09%) SLA
13 30 (8.26%) Microsoft Office
14 29 (7.99%) Entra ID
14 29 (7.99%) VPN
15 27 (7.44%) SQL
15 27 (7.44%) VMware
16 26 (7.16%) DHCP
16 26 (7.16%) LAN
16 26 (7.16%) VMware Infrastructure
16 26 (7.16%) Wireless
17 25 (6.89%) Microsoft Intune
17 25 (6.89%) SharePoint
18 24 (6.61%) WAN
19 23 (6.34%) PowerShell
20 22 (6.06%) ITSM
21 19 (5.23%) Google
21 19 (5.23%) Google Workspace
22 18 (4.96%) Cisco

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (6.89%) SharePoint
2 18 (4.96%) Microsoft Exchange
3 8 (2.20%) Confluence
4 6 (1.65%) IIS
5 4 (1.10%) Exchange Server 2007
5 4 (1.10%) Exchange Server 2010
5 4 (1.10%) Exchange Server 2013
6 1 (0.28%) Mendix
Applications
1 30 (8.26%) Microsoft Office
2 3 (0.83%) Microsoft Excel
2 3 (0.83%) Photoshop
Business Applications
1 5 (1.38%) Q-Pulse
2 2 (0.55%) Dynamics CRM
3 1 (0.28%) iTrent
3 1 (0.28%) Shopify
Cloud Services
1 97 (26.72%) Microsoft 365
2 58 (15.98%) Azure
3 29 (7.99%) Entra ID
4 19 (5.23%) Google Workspace
5 9 (2.48%) OneDrive
6 2 (0.55%) Pulumi
6 2 (0.55%) Slack
7 1 (0.28%) AWS
7 1 (0.28%) Mimecast
7 1 (0.28%) Power Platform
7 1 (0.28%) SaaS
Communications & Networking
1 41 (11.29%) Firewall
2 37 (10.19%) DNS
3 29 (7.99%) VPN
4 26 (7.16%) DHCP
4 26 (7.16%) LAN
4 26 (7.16%) Wireless
5 24 (6.61%) WAN
6 11 (3.03%) TCP/IP
7 10 (2.75%) VoIP
8 9 (2.48%) Wi-Fi
9 5 (1.38%) Remote Desktop
9 5 (1.38%) TETRA
10 4 (1.10%) Internet
10 4 (1.10%) MQTT
11 3 (0.83%) VLAN
12 2 (0.55%) SAN
13 1 (0.28%) DMZ
13 1 (0.28%) Network Security
13 1 (0.28%) WLAN
Database & Business Intelligence
1 7 (1.93%) SQL Server
2 4 (1.10%) Azure SQL Database
2 4 (1.10%) MongoDB
3 3 (0.83%) MySQL
4 1 (0.28%) Power BI
Development Applications
1 12 (3.31%) JIRA
2 1 (0.28%) Carbide.c++
General
1 89 (24.52%) Social Skills
2 44 (12.12%) Manufacturing
3 28 (7.71%) Analytical Skills
4 17 (4.68%) Marketing
5 12 (3.31%) Organisational Skills
6 11 (3.03%) Multimedia
7 10 (2.75%) Law
8 9 (2.48%) Electronics
8 9 (2.48%) Legal
9 7 (1.93%) Telecoms
10 6 (1.65%) Agriculture
11 5 (1.38%) Pharmaceutical
11 5 (1.38%) Public Sector
12 3 (0.83%) Documentation Skills
13 1 (0.28%) Aerospace
13 1 (0.28%) Finance
13 1 (0.28%) Inclusion and Diversity
13 1 (0.28%) Military
Libraries, Frameworks & Software Standards
1 3 (0.83%) CSS
1 3 (0.83%) HTML
1 3 (0.83%) JSON
2 2 (0.55%) LDAP
3 1 (0.28%) COM
3 1 (0.28%) DCOM
3 1 (0.28%) Middleware
Miscellaneous
1 58 (15.98%) Driving Licence
2 16 (4.41%) Self-Motivation
3 13 (3.58%) Data Centre
4 11 (3.03%) Onboarding
5 9 (2.48%) CCTV
6 8 (2.20%) FMCG
7 7 (1.93%) Robotics
8 5 (1.38%) Social Media
9 4 (1.10%) Analytical Mindset
9 4 (1.10%) CAN bus
9 4 (1.10%) IoT
9 4 (1.10%) PKI
10 3 (0.83%) Cyber Security Posture
10 3 (0.83%) Management Information System
10 3 (0.83%) Security Posture
11 2 (0.55%) CMDB
12 1 (0.28%) Clustering
12 1 (0.28%) Mobile App
12 1 (0.28%) Replication
12 1 (0.28%) Smartcard
Operating Systems
1 105 (28.93%) Windows
2 41 (11.29%) Windows Server
3 16 (4.41%) Windows 10
4 15 (4.13%) Linux
5 6 (1.65%) Mac OS
6 5 (1.38%) Android
6 5 (1.38%) Apple iOS
7 4 (1.10%) VMS
7 4 (1.10%) Windows 7
8 3 (0.83%) CentOS
8 3 (0.83%) SUSE
8 3 (0.83%) Ubuntu
9 1 (0.28%) Windows Server 2019
Processes & Methodologies
1 138 (38.02%) Problem-Solving
2 57 (15.70%) Customer Service
3 51 (14.05%) Continuous Improvement
4 39 (10.74%) Root Cause Analysis
5 22 (6.06%) ITSM
6 18 (4.96%) Incident Management
7 17 (4.68%) SIEM
7 17 (4.68%) Time Management
8 16 (4.41%) Decision-Making
9 15 (4.13%) Customer Experience
10 14 (3.86%) Proactive Monitoring
11 13 (3.58%) Mentoring
11 13 (3.58%) Presales
11 13 (3.58%) Service Delivery
12 12 (3.31%) Cybersecurity
12 12 (3.31%) ITIL
13 11 (3.03%) Process Improvement
14 10 (2.75%) Mathematics
15 9 (2.48%) CRM
15 9 (2.48%) Mobile Device Management
Programming Languages
1 27 (7.44%) SQL
2 23 (6.34%) PowerShell
3 13 (3.58%) Ladder Logic
4 7 (1.93%) Python
5 4 (1.10%) Bash
5 4 (1.10%) Bicep
5 4 (1.10%) PHP
6 3 (0.83%) JavaScript
6 3 (0.83%) VBA
7 2 (0.55%) Google Apps Script
Qualifications
1 16 (4.41%) DBS Check
1 16 (4.41%) Security Cleared
2 15 (4.13%) SC Cleared
3 14 (3.86%) Degree
4 7 (1.93%) HNC
4 7 (1.93%) HND
5 5 (1.38%) A+ Certification
5 5 (1.38%) MCITP
5 5 (1.38%) Microsoft Certification
6 4 (1.10%) CompTIA Security+
6 4 (1.10%) DV Cleared
7 3 (0.83%) BPSS Clearance
8 1 (0.28%) ITIL Foundation Certificate
8 1 (0.28%) PMP
Quality Assurance & Compliance
1 33 (9.09%) SLA
2 13 (3.58%) ISO/IEC 27001
3 11 (3.03%) Cyber Essentials
4 5 (1.38%) COSHH
4 5 (1.38%) GMP
5 4 (1.10%) NIST
5 4 (1.10%) PCI DSS
6 3 (0.83%) Cyber Essentials PLUS
7 1 (0.28%) Accessibility
7 1 (0.28%) GDPR
System Software
1 73 (20.11%) Active Directory
2 26 (7.16%) VMware Infrastructure
3 18 (4.96%) Hyper-V
4 2 (0.55%) BitLocker
4 2 (0.55%) Virtual Desktop
5 1 (0.28%) Virtual Machines
5 1 (0.28%) VMware Workstation
Systems Management
1 25 (6.89%) Microsoft Intune
2 4 (1.10%) Terraform
3 2 (0.55%) Ansible
3 2 (0.55%) Jamf Pro
3 2 (0.55%) SCCM
3 2 (0.55%) Single Sign-On
4 1 (0.28%) Kubernetes
Vendors
1 100 (27.55%) Microsoft
2 27 (7.44%) VMware
3 19 (5.23%) Google
4 18 (4.96%) Cisco
5 17 (4.68%) Dell
6 13 (3.58%) Juniper
6 13 (3.58%) McAfee
6 13 (3.58%) Salesforce
7 11 (3.03%) Fortinet
7 11 (3.03%) Fujitsu
7 11 (3.03%) Virgin Media
8 7 (1.93%) HP
9 6 (1.65%) ServiceNow
9 6 (1.65%) Siemens
10 4 (1.10%) Freshdesk
11 3 (0.83%) Adobe
11 3 (0.83%) Apple
11 3 (0.83%) Infor
11 3 (0.83%) Red Hat
11 3 (0.83%) Veeam