Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £36,750 per year, according to job vacancies posted during the 6 months leading to 25 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Dec 2025
Same period 2024 Same period 2023
Rank 39 64 94
Rank change year-on-year +25 +30 +50
Permanent jobs requiring a Support Engineer 403 261 133
As % of all permanent jobs in the Midlands 5.13% 3.83% 2.77%
As % of the Job Titles category 5.67% 4.06% 2.94%
Number of salaries quoted 342 88 118
10th Percentile £25,750 £27,350 £25,750
25th Percentile £28,500 £28,500 £26,250
Median annual salary (50th Percentile) £36,750 £34,000 £32,500
Median % change year-on-year +8.09% +4.62% +1.56%
75th Percentile £42,250 £42,194 £39,573
90th Percentile £47,950 £48,250 £48,750
England median annual salary £36,500 £37,000 £35,000
% change year-on-year -1.35% +5.71% +6.06%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,109 6,426 4,526
% of permanent jobs with a recognized job title 90.53% 94.33% 94.41%
Number of salaries quoted 4,315 3,042 3,746
10th Percentile £28,000 £30,750 £26,500
25th Percentile £35,000 £38,000 £35,000
Median annual salary (50th Percentile) £47,500 £52,004 £50,000
Median % change year-on-year -8.66% +4.01% -4.76%
75th Percentile £65,000 £65,000 £62,500
90th Percentile £80,000 £77,500 £75,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 25 December 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 25 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +38 221 £38,500 +2.67% 27
East Midlands +22 179 £33,000 +1.54% 18
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 25 December 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 163 (40.45%) Problem-Solving
2 157 (38.96%) Windows
3 145 (35.98%) Microsoft 365
4 132 (32.75%) Microsoft
5 109 (27.05%) Active Directory
6 103 (25.56%) Azure
7 87 (21.59%) Customer Service
8 79 (19.60%) Windows Server
9 72 (17.87%) Degree
10 69 (17.12%) DNS
11 64 (15.88%) DHCP
12 58 (14.39%) Entra ID
13 50 (12.41%) SharePoint
14 49 (12.16%) Infrastructure Engineering
14 49 (12.16%) VMware
15 48 (11.91%) Firewall
16 45 (11.17%) Cybersecurity
17 42 (10.42%) ITIL
18 39 (9.68%) Microsoft Exchange
18 39 (9.68%) VMware Infrastructure
19 38 (9.43%) Microsoft Intune
20 36 (8.93%) CRM
20 36 (8.93%) Incident Management
21 34 (8.44%) Mentoring
22 33 (8.19%) VPN
22 33 (8.19%) WAN
23 30 (7.44%) LAN
24 29 (7.20%) Microsoft Certification
25 27 (6.70%) AWS
25 27 (6.70%) Microsoft Office

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 50 (12.41%) SharePoint
2 39 (9.68%) Microsoft Exchange
3 9 (2.23%) Skype for Business
4 6 (1.49%) IIS
5 2 (0.50%) Confluence
5 2 (0.50%) Exchange Server 2007
5 2 (0.50%) Exchange Server 2010
5 2 (0.50%) Exchange Server 2013
6 1 (0.25%) Appian
Applications
1 27 (6.70%) Microsoft Office
2 26 (6.45%) AutoCAD
3 17 (4.22%) SOLIDWORKS
4 7 (1.74%) Chatbot
5 5 (1.24%) EPLAN
Business Applications
1 22 (5.46%) Dynamics CRM
2 1 (0.25%) Dynamics AX
Cloud Services
1 145 (35.98%) Microsoft 365
2 103 (25.56%) Azure
3 58 (14.39%) Entra ID
4 27 (6.70%) AWS
5 25 (6.20%) SaaS
6 12 (2.98%) GCP
7 9 (2.23%) Azure Sentinel
8 7 (1.74%) OneDrive
9 6 (1.49%) Dynamics 365
10 5 (1.24%) Cloud Computing
10 5 (1.24%) iPaaS
11 4 (0.99%) Amazon CloudWatch
12 3 (0.74%) Azure Monitor
12 3 (0.74%) Datadog
12 3 (0.74%) Google Workspace
12 3 (0.74%) IaaS
12 3 (0.74%) PaaS
13 2 (0.50%) Nutanix
13 2 (0.50%) Power Platform
14 1 (0.25%) AWS KMS
Communications & Networking
1 69 (17.12%) DNS
2 64 (15.88%) DHCP
3 48 (11.91%) Firewall
4 33 (8.19%) VPN
4 33 (8.19%) WAN
5 30 (7.44%) LAN
6 17 (4.22%) TCP/IP
7 14 (3.47%) VLAN
8 12 (2.98%) Ethernet
8 12 (2.98%) VoIP
9 11 (2.73%) Wi-Fi
10 10 (2.48%) Wireless
11 9 (2.23%) ADSL
11 9 (2.23%) Internet
11 9 (2.23%) Skype
11 9 (2.23%) VDSL
12 7 (1.74%) Broadband
12 7 (1.74%) IP Telephony
12 7 (1.74%) PBX
12 7 (1.74%) Remote Desktop
Database & Business Intelligence
1 19 (4.71%) SQL Server
2 9 (2.23%) DTS
3 1 (0.25%) Amazon RDS
3 1 (0.25%) MySQL
3 1 (0.25%) Power BI
3 1 (0.25%) Relational Database
Development Applications
1 10 (2.48%) JIRA
2 1 (0.25%) Git
2 1 (0.25%) Jenkins
2 1 (0.25%) Vagrant
General
1 138 (34.24%) Social Skills
2 73 (18.11%) Manufacturing
3 32 (7.94%) Automotive
4 26 (6.45%) Law
5 24 (5.96%) Aerospace
6 21 (5.21%) Inclusion and Diversity
7 20 (4.96%) Analytical Skills
8 16 (3.97%) Pharmaceutical
9 14 (3.47%) Organisational Skills
10 13 (3.23%) Marketing
10 13 (3.23%) Telecoms
11 12 (2.98%) Retail
12 10 (2.48%) Documentation Skills
13 9 (2.23%) Advertising
14 8 (1.99%) Finance
14 8 (1.99%) Public Sector
15 5 (1.24%) Legal
16 4 (0.99%) Local Government
17 3 (0.74%) Back Office
17 3 (0.74%) Publishing
Libraries, Frameworks & Software Standards
1 6 (1.49%) .NET
2 4 (0.99%) HTML
3 3 (0.74%) EDI
4 1 (0.25%) JSON
4 1 (0.25%) OAuth
4 1 (0.25%) REST
4 1 (0.25%) SAML
4 1 (0.25%) SOAP
4 1 (0.25%) XML
Miscellaneous
1 67 (16.63%) Driving Licence
2 42 (10.42%) Onboarding
3 32 (7.94%) Self-Motivation
4 16 (3.97%) Renewable Energy
5 12 (2.98%) FMCG
6 11 (2.73%) Data Centre
7 10 (2.48%) Analytical Mindset
7 10 (2.48%) CMDB
8 9 (2.23%) Video Conferencing
9 7 (1.74%) CCTV
10 6 (1.49%) SCADA
10 6 (1.49%) Security Posture
11 5 (1.24%) Clustering
11 5 (1.24%) Cyber Security Posture
11 5 (1.24%) Enterprise Software
11 5 (1.24%) Industrial Internet of Things
12 4 (0.99%) Smartphone
13 3 (0.74%) Data Protection Act
14 1 (0.25%) PDA
14 1 (0.25%) Replication
Operating Systems
1 157 (38.96%) Windows
2 79 (19.60%) Windows Server
3 24 (5.96%) Windows 10
4 22 (5.46%) Linux
5 13 (3.23%) Apple iOS
6 11 (2.73%) Mac OS
7 10 (2.48%) Windows Server 2008
8 8 (1.99%) Windows Server 2019
9 6 (1.49%) Android
10 5 (1.24%) Mac OS X
11 3 (0.74%) VMS
12 2 (0.50%) Windows 7
12 2 (0.50%) Windows Server 2012
12 2 (0.50%) Windows Server 2016
Processes & Methodologies
1 163 (40.45%) Problem-Solving
2 87 (21.59%) Customer Service
3 49 (12.16%) Infrastructure Engineering
4 45 (11.17%) Cybersecurity
5 42 (10.42%) ITIL
6 36 (8.93%) CRM
6 36 (8.93%) Incident Management
7 34 (8.44%) Mentoring
8 23 (5.71%) Continuous Improvement
8 23 (5.71%) Process Improvement
9 21 (5.21%) ITSM
10 19 (4.71%) CAD
11 18 (4.47%) Proactive Monitoring
12 17 (4.22%) Logistics
12 17 (4.22%) Project Delivery
12 17 (4.22%) Root Cause Analysis
13 16 (3.97%) Computer Science
14 15 (3.72%) Network Management
15 14 (3.47%) Problem Management
15 14 (3.47%) SIEM
Programming Languages
1 22 (5.46%) SQL
2 15 (3.72%) PowerShell
3 7 (1.74%) Python
4 6 (1.49%) C#
4 6 (1.49%) Java
4 6 (1.49%) JavaScript
4 6 (1.49%) PHP
4 6 (1.49%) VB
5 5 (1.24%) Ladder Logic
6 1 (0.25%) Groovy
Qualifications
1 72 (17.87%) Degree
2 29 (7.20%) Microsoft Certification
3 19 (4.71%) MCP
4 15 (3.72%) Security Cleared
5 14 (3.47%) MCSA
5 14 (3.47%) MCSE
6 12 (2.98%) HNC
7 11 (2.73%) Computer Science Degree
8 10 (2.48%) DBS Check
9 9 (2.23%) SC Cleared
10 7 (1.74%) CCNA
10 7 (1.74%) CCNP
10 7 (1.74%) Cisco Certification
11 6 (1.49%) A+ Certification
11 6 (1.49%) ITIL Foundation Certificate
11 6 (1.49%) Master's Degree
12 5 (1.24%) City & Guilds
12 5 (1.24%) HND
13 4 (0.99%) ITIL Certification
14 3 (0.74%) CompTIA Security+
Quality Assurance & Compliance
1 25 (6.20%) SLA
2 15 (3.72%) Cyber Essentials
3 10 (2.48%) GDPR
3 10 (2.48%) ISO/IEC 27001
4 5 (1.24%) Accessibility
4 5 (1.24%) Cyber Essentials PLUS
5 3 (0.74%) NIST
6 2 (0.50%) PCI DSS
System Software
1 109 (27.05%) Active Directory
2 39 (9.68%) VMware Infrastructure
3 20 (4.96%) Hyper-V
4 9 (2.23%) Virtual Desktop
5 5 (1.24%) Firmware
6 3 (0.74%) Virtual Machines
7 2 (0.50%) BitLocker
8 1 (0.25%) DFS Replication
8 1 (0.25%) VMware Server
8 1 (0.25%) VMware Workstation
Systems Management
1 38 (9.43%) Microsoft Intune
2 9 (2.23%) Nagios
2 9 (2.23%) ZABBIX
3 6 (1.49%) Jamf Pro
4 5 (1.24%) Failover Clustering
5 4 (0.99%) Functional Safety
6 3 (0.74%) Ansible
6 3 (0.74%) FortiGate
6 3 (0.74%) Terraform
7 1 (0.25%) Grafana
7 1 (0.25%) MOM
7 1 (0.25%) Prometheus
7 1 (0.25%) SCCM
7 1 (0.25%) Wonderware InTouch
Vendors
1 132 (32.75%) Microsoft
2 49 (12.16%) VMware
3 18 (4.47%) Cisco
4 15 (3.72%) Google
4 15 (3.72%) ServiceNow
5 14 (3.47%) Juniper
6 13 (3.23%) Dell
7 11 (2.73%) Darktrace
7 11 (2.73%) McAfee
8 10 (2.48%) Samsung
9 9 (2.23%) BMC
9 9 (2.23%) Citrix
9 9 (2.23%) Proofpoint
9 9 (2.23%) Red Hat
9 9 (2.23%) SolarWinds
9 9 (2.23%) Tanium
9 9 (2.23%) Trend Micro
10 8 (1.99%) HubSpot
10 8 (1.99%) Salesforce
10 8 (1.99%) Zoho