Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £30,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 66 132 130
Rank change year-on-year +66 -2 -22
Permanent jobs requiring a Support Engineer 402 225 277
As % of all permanent jobs advertised in the Midlands 3.45% 2.34% 2.55%
As % of the Job Titles category 3.66% 2.61% 2.69%
Number of salaries quoted 339 197 227
10th Percentile £23,500 £24,280 £21,250
25th Percentile £26,000 £26,000 £23,750
Median annual salary (50th Percentile) £30,000 £30,000 £30,000
Median % change year-on-year - - -4.76%
75th Percentile £37,500 £41,409 £39,125
90th Percentile £44,140 £53,819 £46,250
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 10,986 8,613 10,285
% of permanent jobs with a recognized job title 94.28% 89.50% 94.80%
Number of salaries quoted 8,233 4,790 7,091
10th Percentile £26,050 £29,000 £27,500
25th Percentile £33,750 £37,500 £36,500
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 26 April 2024.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +83 225 £30,000 -7.69% 49
East Midlands +35 172 £30,000 +7.14% 47
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 26 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 191 (47.51%) Windows
2 160 (39.80%) Microsoft
3 157 (39.05%) Active Directory
4 145 (36.07%) Microsoft 365
5 127 (31.59%) Azure
6 114 (28.36%) Windows Server
7 100 (24.88%) Problem-Solving
8 95 (23.63%) Social Skills
9 87 (21.64%) VMware
10 76 (18.91%) Entra ID
11 73 (18.16%) Customer Service
12 70 (17.41%) VMware Infrastructure
13 64 (15.92%) Microsoft Intune
14 59 (14.68%) Firewall
15 54 (13.43%) Hyper-V
16 53 (13.18%) DNS
17 52 (12.94%) DHCP
18 51 (12.69%) ITIL
19 48 (11.94%) Microsoft Exchange
20 47 (11.69%) SLA
21 43 (10.70%) Analytical Skills
21 43 (10.70%) Windows 10
22 41 (10.20%) Law
23 40 (9.95%) SharePoint
23 40 (9.95%) SQL
24 39 (9.70%) Veeam
25 36 (8.96%) WAN
26 35 (8.71%) Microsoft Office
27 34 (8.46%) Cisco
27 34 (8.46%) Infrastructure Engineering

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (11.94%) Microsoft Exchange
2 40 (9.95%) SharePoint
3 13 (3.23%) IIS
4 2 (0.50%) Apache
4 2 (0.50%) Exchange Server 2010
5 1 (0.25%) Exchange Server 2007
5 1 (0.25%) IBM Notes
5 1 (0.25%) WordPress
Applications
1 35 (8.71%) Microsoft Office
2 4 (1.00%) Microsoft Excel
3 1 (0.25%) Microsoft PowerPoint
Business Applications
1 4 (1.00%) Salesforce CRM
Cloud Services
1 145 (36.07%) Microsoft 365
2 127 (31.59%) Azure
3 76 (18.91%) Entra ID
4 21 (5.22%) OneDrive
5 12 (2.99%) AWS
6 10 (2.49%) SaaS
7 8 (1.99%) Mimecast
8 7 (1.74%) Google Workspace
9 6 (1.49%) Dynamics 365
10 3 (0.75%) Azure Sentinel
11 2 (0.50%) Amazon S3
11 2 (0.50%) ClickUp
11 2 (0.50%) GCP
11 2 (0.50%) Microsoft Purview
11 2 (0.50%) OpenDNS
11 2 (0.50%) WhatsApp
12 1 (0.25%) Nutanix
Communications & Networking
1 59 (14.68%) Firewall
2 53 (13.18%) DNS
3 52 (12.94%) DHCP
4 36 (8.96%) WAN
5 31 (7.71%) SAN
6 25 (6.22%) TCP/IP
7 24 (5.97%) LAN
8 19 (4.73%) VLAN
8 19 (4.73%) VoIP
8 19 (4.73%) Wi-Fi
9 13 (3.23%) VPN
9 13 (3.23%) Wireless
10 12 (2.99%) PBX
11 9 (2.24%) WLAN
12 7 (1.74%) iSCSI
12 7 (1.74%) Network Security
13 5 (1.24%) Broadband
14 3 (0.75%) Ethernet
14 3 (0.75%) Internet
14 3 (0.75%) SMTP
Database & Business Intelligence
1 28 (6.97%) SQL Server
2 10 (2.49%) Amazon RDS
3 6 (1.49%) MySQL
4 2 (0.50%) MariaDB
4 2 (0.50%) MongoDB
4 2 (0.50%) PostgreSQL
4 2 (0.50%) SQL Server Analysis Services
4 2 (0.50%) SQL Server Integration Services
4 2 (0.50%) SQL Server Reporting Services
Development Applications
1 2 (0.50%) JIRA
General
1 95 (23.63%) Social Skills
2 43 (10.70%) Analytical Skills
3 41 (10.20%) Law
4 31 (7.71%) Telecoms
5 20 (4.98%) Finance
6 15 (3.73%) Documentation Skills
6 15 (3.73%) Manufacturing
7 7 (1.74%) Organisational Skills
7 7 (1.74%) Retail
8 5 (1.24%) Inclusion and Diversity
9 4 (1.00%) Legal
10 3 (0.75%) Automotive
10 3 (0.75%) Electronics
11 2 (0.50%) Aerospace
11 2 (0.50%) Back Office
11 2 (0.50%) Games
11 2 (0.50%) Marketing
12 1 (0.25%) Agriculture
12 1 (0.25%) Banking
Libraries, Frameworks & Software Standards
1 7 (1.74%) REST
2 6 (1.49%) .NET
2 6 (1.49%) Web Services
3 5 (1.24%) WebRTC
4 4 (1.00%) CSS
4 4 (1.00%) CSS3
4 4 (1.00%) HTML
4 4 (1.00%) HTML5
4 4 (1.00%) jQuery
4 4 (1.00%) React
5 3 (0.75%) EDI
6 2 (0.50%) LAMP
6 2 (0.50%) LAPP Stack
6 2 (0.50%) SOAP
6 2 (0.50%) V-Ray
Miscellaneous
1 31 (7.71%) Driving Licence
2 22 (5.47%) Self-Motivation
3 17 (4.23%) Replication
4 15 (3.73%) Clustering
5 11 (2.74%) Fat Client
5 11 (2.74%) Onboarding
5 11 (2.74%) Thin Client
6 8 (1.99%) Data Centre
7 6 (1.49%) Management Information System
8 4 (1.00%) CCTV
9 3 (0.75%) Enterprise Software
9 3 (0.75%) Renewable Energy
10 2 (0.50%) PKI
11 1 (0.25%) Fixed Income
11 1 (0.25%) Hybrid Cloud
11 1 (0.25%) iPhone
11 1 (0.25%) Robotics
11 1 (0.25%) Team-Oriented Environment
11 1 (0.25%) Wiki
Operating Systems
1 191 (47.51%) Windows
2 114 (28.36%) Windows Server
3 43 (10.70%) Windows 10
4 32 (7.96%) Windows Server 2012
5 26 (6.47%) Mac OS
6 22 (5.47%) Linux
7 15 (3.73%) Windows Server 2016
8 14 (3.48%) Windows Server 2019
9 12 (2.99%) CentOS
10 4 (1.00%) SUSE
10 4 (1.00%) Ubuntu
11 3 (0.75%) Windows Server 2008
12 2 (0.50%) AIX
12 2 (0.50%) Debian
12 2 (0.50%) Red Hat Enterprise Linux
12 2 (0.50%) Unix
12 2 (0.50%) Windows 7
13 1 (0.25%) Android
13 1 (0.25%) Windows 8
Processes & Methodologies
1 100 (24.88%) Problem-Solving
2 73 (18.16%) Customer Service
3 51 (12.69%) ITIL
4 34 (8.46%) Infrastructure Engineering
5 27 (6.72%) Service Management
6 26 (6.47%) Customer Requirements
7 23 (5.72%) Continuous Improvement
8 22 (5.47%) Agile
9 20 (4.98%) Cybersecurity
10 18 (4.48%) High Availability
10 18 (4.48%) Proactive Monitoring
11 16 (3.98%) User Experience
12 15 (3.73%) Computer Science
13 14 (3.48%) Asset Management
13 14 (3.48%) Migration
13 14 (3.48%) User Acceptance Testing
14 13 (3.23%) Break/Fix
15 11 (2.74%) Change Management
15 11 (2.74%) Root Cause Analysis
15 11 (2.74%) Service Delivery
Programming Languages
1 40 (9.95%) SQL
2 12 (2.99%) PowerShell
3 6 (1.49%) C#
4 4 (1.00%) JavaScript
4 4 (1.00%) Python
5 3 (0.75%) Shell Script
5 3 (0.75%) T-SQL
6 2 (0.50%) C
6 2 (0.50%) C++
6 2 (0.50%) PL/SQL
6 2 (0.50%) VB
7 1 (0.25%) Perl
Qualifications
1 30 (7.46%) Degree
2 27 (6.72%) Microsoft Certification
3 17 (4.23%) DBS Check
4 12 (2.99%) HNC
5 11 (2.74%) A+ Certification
5 11 (2.74%) Security Cleared
6 8 (1.99%) Computer Science Degree
7 6 (1.49%) HND
7 6 (1.49%) MCP
7 6 (1.49%) SC Cleared
8 5 (1.24%) BPSS Clearance
8 5 (1.24%) Network+ Certification
9 3 (0.75%) CCNA
9 3 (0.75%) Cisco Certification
10 2 (0.50%) MCSE
11 1 (0.25%) CCA
11 1 (0.25%) CCDA
11 1 (0.25%) Citrix Certification
11 1 (0.25%) MCSA
11 1 (0.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 47 (11.69%) SLA
2 11 (2.74%) Cyber Essentials
3 6 (1.49%) PCI DSS
4 5 (1.24%) QA
5 3 (0.75%) GDPR
6 2 (0.50%) ISO/IEC 27001
System Software
1 157 (39.05%) Active Directory
2 70 (17.41%) VMware Infrastructure
3 54 (13.43%) Hyper-V
4 18 (4.48%) VMware ESXi
5 10 (2.49%) Virtual Machines
6 7 (1.74%) VMware Workstation
7 6 (1.49%) vSphere
8 5 (1.24%) KVM
8 5 (1.24%) NFS
8 5 (1.24%) VMware NSX
9 4 (1.00%) Terminal Services
10 2 (0.50%) Citrix Hypervisor
10 2 (0.50%) Docker
10 2 (0.50%) pfSense
10 2 (0.50%) Virtual Servers
Systems Management
1 64 (15.92%) Microsoft Intune
2 33 (8.21%) SCCM
3 5 (1.24%) Microsoft Clustering
4 4 (1.00%) Autotask
4 4 (1.00%) Failover Clustering
4 4 (1.00%) Jamf Pro
5 3 (0.75%) Cisco Prime
5 3 (0.75%) McAfee ePO
5 3 (0.75%) SCOM
6 2 (0.50%) Backup Exec
7 1 (0.25%) Active Directory Federation Services
7 1 (0.25%) AirWatch
7 1 (0.25%) Ansible
7 1 (0.25%) WSUS
Vendors
1 160 (39.80%) Microsoft
2 87 (21.64%) VMware
3 39 (9.70%) Veeam
4 34 (8.46%) Cisco
5 29 (7.21%) Citrix
6 27 (6.72%) HP
7 14 (3.48%) Dell
7 14 (3.48%) Sophos
8 10 (2.49%) Acronis
8 10 (2.49%) Apple
9 8 (1.99%) Nimble Storage
10 7 (1.74%) Meraki
10 7 (1.74%) Remedy
10 7 (1.74%) Salesforce
11 6 (1.49%) Aruba
11 6 (1.49%) Siemens
12 5 (1.24%) ConnectWise
12 5 (1.24%) Datto
12 5 (1.24%) Mitel
12 5 (1.24%) Zerto