Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 25 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Apr 2026
Same period 2025 Same period 2024
Rank 54 57 64
Rank change year-on-year +3 +7 +69
Permanent jobs requiring a Support Engineer 380 213 399
As % of all permanent jobs in the Midlands 3.05% 4.33% 3.50%
As % of the Job Titles category 3.29% 4.83% 3.71%
Number of salaries quoted 281 110 336
10th Percentile £26,000 £25,500 £23,500
25th Percentile £28,000 £27,750 £25,938
Median annual salary (50th Percentile) £32,500 £34,000 £30,000
Median % change year-on-year -4.41% +13.33% -
75th Percentile £42,500 £52,500 £37,500
90th Percentile £46,750 £63,750 £44,350
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -2.99%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,562 4,414 10,748
% of permanent jobs with a recognized job title 92.86% 89.81% 94.20%
Number of salaries quoted 7,275 2,797 8,222
10th Percentile £28,500 £27,500 £26,250
25th Percentile £35,000 £35,000 £33,750
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -9.52%
75th Percentile £65,000 £63,750 £60,681
90th Percentile £80,000 £75,000 £75,000
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.84%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 25 April 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 25 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +10 209 £35,000 -6.67% 19
East Midlands -5 166 £30,000 -7.69% 24
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 25 April 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 136 (35.79%) Problem-Solving
2 128 (33.68%) Windows
3 112 (29.47%) Microsoft 365
4 103 (27.11%) Microsoft
5 78 (20.53%) Active Directory
6 75 (19.74%) Azure
7 66 (17.37%) Customer Service
8 57 (15.00%) Windows Server
9 46 (12.11%) Firewall
10 42 (11.05%) Entra ID
11 41 (10.79%) DNS
12 39 (10.26%) SLA
13 33 (8.68%) LAN
13 33 (8.68%) SharePoint
13 33 (8.68%) SQL
14 32 (8.42%) Continuous Improvement
15 31 (8.16%) DHCP
15 31 (8.16%) Microsoft Intune
15 31 (8.16%) VMware
15 31 (8.16%) WAN
16 28 (7.37%) VMware Infrastructure
17 27 (7.11%) ITSM
18 25 (6.58%) Incident Management
18 25 (6.58%) ITIL
19 24 (6.32%) Root Cause Analysis
20 23 (6.05%) Mentoring
21 22 (5.79%) VPN
22 21 (5.53%) Cisco
22 21 (5.53%) Google
22 21 (5.53%) Proactive Monitoring

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (8.68%) SharePoint
2 20 (5.26%) Microsoft Exchange
3 8 (2.11%) Confluence
4 5 (1.32%) IIS
5 4 (1.05%) Exchange Server 2007
5 4 (1.05%) Exchange Server 2010
5 4 (1.05%) Exchange Server 2013
Applications
1 19 (5.00%) Microsoft Office
2 3 (0.79%) Microsoft Excel
2 3 (0.79%) Photoshop
Business Applications
1 6 (1.58%) Dynamics CRM
2 5 (1.32%) Q-Pulse
3 1 (0.26%) Shopify
Cloud Services
1 112 (29.47%) Microsoft 365
2 75 (19.74%) Azure
3 42 (11.05%) Entra ID
4 19 (5.00%) Google Workspace
5 12 (3.16%) SaaS
6 10 (2.63%) OneDrive
7 5 (1.32%) AWS
8 2 (0.53%) Amazon CloudWatch
8 2 (0.53%) Azure Monitor
8 2 (0.53%) Datadog
8 2 (0.53%) GCP
8 2 (0.53%) IaaS
8 2 (0.53%) PaaS
8 2 (0.53%) Power Platform
8 2 (0.53%) Pulumi
8 2 (0.53%) Slack
9 1 (0.26%) Mimecast
Communications & Networking
1 46 (12.11%) Firewall
2 41 (10.79%) DNS
3 33 (8.68%) LAN
4 31 (8.16%) DHCP
4 31 (8.16%) WAN
5 22 (5.79%) VPN
6 14 (3.68%) Wireless
7 11 (2.89%) VoIP
8 10 (2.63%) Wi-Fi
9 8 (2.11%) TCP/IP
10 5 (1.32%) Internet
10 5 (1.32%) TETRA
11 4 (1.05%) Remote Desktop
11 4 (1.05%) WLAN
12 2 (0.53%) ADSL
12 2 (0.53%) Broadband
12 2 (0.53%) Ethernet
12 2 (0.53%) IP Telephony
12 2 (0.53%) VDSL
12 2 (0.53%) VLAN
Database & Business Intelligence
1 13 (3.42%) SQL Server
2 3 (0.79%) MySQL
3 2 (0.53%) Azure SQL Database
3 2 (0.53%) MongoDB
3 2 (0.53%) Power BI
Development Applications
1 17 (4.47%) JIRA
General
1 99 (26.05%) Social Skills
2 43 (11.32%) Manufacturing
3 21 (5.53%) Analytical Skills
4 20 (5.26%) Law
5 16 (4.21%) Organisational Skills
6 14 (3.68%) Legal
7 11 (2.89%) Multimedia
8 10 (2.63%) Marketing
9 7 (1.84%) Finance
10 6 (1.58%) Telecoms
11 5 (1.32%) Pharmaceutical
12 4 (1.05%) Electronics
12 4 (1.05%) Public Sector
13 2 (0.53%) Aerospace
13 2 (0.53%) Agriculture
13 2 (0.53%) Automotive
13 2 (0.53%) Documentation Skills
14 1 (0.26%) Inclusion and Diversity
14 1 (0.26%) Military
Libraries, Frameworks & Software Standards
1 3 (0.79%) CSS
1 3 (0.79%) HTML
1 3 (0.79%) JSON
2 1 (0.26%) LDAP
Miscellaneous
1 63 (16.58%) Driving Licence
2 17 (4.47%) Self-Motivation
3 16 (4.21%) Data Centre
4 12 (3.16%) Onboarding
5 9 (2.37%) CCTV
5 9 (2.37%) FMCG
6 7 (1.84%) Robotics
7 5 (1.32%) Social Media
8 4 (1.05%) Analytical Mindset
8 4 (1.05%) CAN bus
9 3 (0.79%) Cyber Security Posture
9 3 (0.79%) Management Information System
9 3 (0.79%) PKI
9 3 (0.79%) Security Posture
9 3 (0.79%) Smartphone
10 2 (0.53%) CMDB
10 2 (0.53%) IoT
11 1 (0.26%) Clustering
11 1 (0.26%) Low-Code
Operating Systems
1 128 (33.68%) Windows
2 57 (15.00%) Windows Server
3 13 (3.42%) Linux
3 13 (3.42%) Windows 10
4 11 (2.89%) Apple iOS
5 5 (1.32%) Android
5 5 (1.32%) Windows Server 2019
6 4 (1.05%) Windows 7
7 3 (0.79%) CentOS
7 3 (0.79%) Mac OS
7 3 (0.79%) SUSE
7 3 (0.79%) Ubuntu
8 2 (0.53%) VMS
9 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 136 (35.79%) Problem-Solving
2 66 (17.37%) Customer Service
3 32 (8.42%) Continuous Improvement
4 27 (7.11%) ITSM
5 25 (6.58%) Incident Management
5 25 (6.58%) ITIL
6 24 (6.32%) Root Cause Analysis
7 23 (6.05%) Mentoring
8 21 (5.53%) Proactive Monitoring
9 20 (5.26%) Service Delivery
9 20 (5.26%) SIEM
10 19 (5.00%) Infrastructure Engineering
11 17 (4.47%) Presales
12 16 (4.21%) Time Management
13 14 (3.68%) Cybersecurity
14 13 (3.42%) CRM
14 13 (3.42%) Customer Experience
14 13 (3.42%) Mathematics
15 11 (2.89%) ERP
16 10 (2.63%) Remote Monitoring and Management
Programming Languages
1 33 (8.68%) SQL
2 17 (4.47%) PowerShell
3 13 (3.42%) Ladder Logic
4 5 (1.32%) Python
5 4 (1.05%) Bash
5 4 (1.05%) Bicep
5 4 (1.05%) PHP
6 3 (0.79%) JavaScript
6 3 (0.79%) VBA
7 2 (0.53%) Google Apps Script
Qualifications
1 18 (4.74%) Degree
2 15 (3.95%) SC Cleared
2 15 (3.95%) Security Cleared
3 10 (2.63%) DBS Check
3 10 (2.63%) Microsoft Certification
4 9 (2.37%) A+ Certification
4 9 (2.37%) HNC
5 7 (1.84%) HND
5 7 (1.84%) ITIL Foundation Certificate
6 6 (1.58%) MCITP
7 4 (1.05%) CompTIA Security+
7 4 (1.05%) DV Cleared
8 3 (0.79%) BPSS Clearance
9 2 (0.53%) CCNA
9 2 (0.53%) CCNP
9 2 (0.53%) Cisco Certification
9 2 (0.53%) MCSA
9 2 (0.53%) MCSE
9 2 (0.53%) Microsoft Certified Professional
Quality Assurance & Compliance
1 39 (10.26%) SLA
2 9 (2.37%) Cyber Essentials
2 9 (2.37%) ISO/IEC 27001
3 5 (1.32%) COSHH
3 5 (1.32%) GMP
4 4 (1.05%) NIST
5 3 (0.79%) Cyber Essentials PLUS
6 1 (0.26%) Accessibility
6 1 (0.26%) GDPR
System Software
1 78 (20.53%) Active Directory
2 28 (7.37%) VMware Infrastructure
3 16 (4.21%) Hyper-V
4 2 (0.53%) BitLocker
4 2 (0.53%) Virtual Machines
5 1 (0.26%) Virtual Desktop
5 1 (0.26%) VMware Workstation
Systems Management
1 31 (8.16%) Microsoft Intune
2 4 (1.05%) Terraform
3 2 (0.53%) Ansible
3 2 (0.53%) Jamf Pro
3 2 (0.53%) SCCM
3 2 (0.53%) Single Sign-On
Vendors
1 103 (27.11%) Microsoft
2 31 (8.16%) VMware
3 21 (5.53%) Cisco
3 21 (5.53%) Google
4 20 (5.26%) Dell
5 16 (4.21%) Juniper
5 16 (4.21%) McAfee
6 12 (3.16%) Salesforce
7 11 (2.89%) Fortinet
7 11 (2.89%) Fujitsu
7 11 (2.89%) ServiceNow
7 11 (2.89%) Virgin Media
8 7 (1.84%) HP
9 6 (1.58%) Siemens
10 5 (1.32%) Freshdesk
11 3 (0.79%) Adobe
11 3 (0.79%) Infor
11 3 (0.79%) Red Hat
12 2 (0.53%) Kaseya
12 2 (0.53%) Veeam