Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £36,000 per year, according to job vacancies posted during the 6 months leading to 15 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Oct 2026
Same period 2025 Same period 2024
Rank 64 22 79
Rank change year-on-year -42 +57 +21
Permanent jobs requiring a Support Engineer 359 386 273
As % of all permanent jobs in the Midlands 2.28% 6.98% 2.93%
As % of the Job Titles category 2.48% 7.52% 3.09%
Number of salaries quoted 278 337 120
10th Percentile £27,675 £25,950 £25,950
25th Percentile £31,250 £30,000 £28,500
Median annual salary (50th Percentile) £36,000 £37,500 £34,000
Median % change year-on-year -4.00% +10.29% +4.62%
75th Percentile £43,750 £43,750 £40,000
90th Percentile £47,500 £57,500 £47,500
England median annual salary £36,250 £37,500 £35,000
% change year-on-year -3.33% +7.14% -

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 14,473 5,134 8,843
% of permanent jobs with a recognized job title 92.09% 92.86% 94.82%
Number of salaries quoted 10,155 3,147 4,544
10th Percentile £30,000 £27,000 £29,530
25th Percentile £39,875 £32,000 £36,250
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -
75th Percentile £65,000 £62,500 £65,000
90th Percentile £80,000 £77,500 £77,500
England median annual salary £59,250 £55,000 £57,000
% change year-on-year +7.73% -3.51% -5.00%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 15 October 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 15 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -31 193 £36,000 -5.26% 28
East Midlands -15 166 £35,000 -5.41% 30
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 15 October 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 154 (42.90%) Problem-Solving
2 147 (40.95%) Microsoft
3 132 (36.77%) Windows
4 125 (34.82%) Microsoft 365
5 94 (26.18%) Customer Service
6 82 (22.84%) Active Directory
7 72 (20.06%) Azure
7 72 (20.06%) Continuous Improvement
8 70 (19.50%) DNS
9 68 (18.94%) Entra ID
9 68 (18.94%) Windows Server
10 60 (16.71%) VPN
11 53 (14.76%) DHCP
12 43 (11.98%) Firewall
13 41 (11.42%) VMware
14 39 (10.86%) Hyper-V
14 39 (10.86%) Microsoft Intune
15 38 (10.58%) Cybersecurity
16 37 (10.31%) Microsoft Exchange
16 37 (10.31%) TCP/IP
17 36 (10.03%) SharePoint
18 35 (9.75%) VMware Infrastructure
19 31 (8.64%) Linux
20 29 (8.08%) Root Cause Analysis
21 28 (7.80%) Windows 10
22 27 (7.52%) Microsoft Office
23 26 (7.24%) Wireless
24 25 (6.96%) Business Continuity
25 24 (6.69%) Google
25 24 (6.69%) SQL

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 37 (10.31%) Microsoft Exchange
2 36 (10.03%) SharePoint
3 20 (5.57%) IIS
4 5 (1.39%) Apache
4 5 (1.39%) nginx
5 1 (0.28%) Mendix
Applications
1 27 (7.52%) Microsoft Office
2 3 (0.84%) Microsoft Excel
3 1 (0.28%) Photoshop
Business Applications
1 7 (1.95%) Dynamics CRM
2 1 (0.28%) iTrent
Cloud Services
1 125 (34.82%) Microsoft 365
2 72 (20.06%) Azure
3 68 (18.94%) Entra ID
4 21 (5.85%) Google Workspace
5 14 (3.90%) OneDrive
6 7 (1.95%) AWS
7 5 (1.39%) Microsoft Copilot
7 5 (1.39%) Power Automate
8 3 (0.84%) Cloud Computing
8 3 (0.84%) Dynamics 365
8 3 (0.84%) GCP
9 1 (0.28%) Mimecast
9 1 (0.28%) Power Platform
9 1 (0.28%) SaaS
Communications & Networking
1 70 (19.50%) DNS
2 60 (16.71%) VPN
3 53 (14.76%) DHCP
4 43 (11.98%) Firewall
5 37 (10.31%) TCP/IP
6 26 (7.24%) Wireless
7 24 (6.69%) Wi-Fi
8 15 (4.18%) LAN
8 15 (4.18%) VLAN
9 12 (3.34%) WAN
10 6 (1.67%) Network Security
11 5 (1.39%) Cisco IOS
11 5 (1.39%) IP Telephony
12 4 (1.11%) Internet
12 4 (1.11%) MQTT
12 4 (1.11%) Remote Desktop
12 4 (1.11%) VoIP
13 2 (0.56%) SAN
14 1 (0.28%) DMZ
14 1 (0.28%) Structured Cabling
Database & Business Intelligence
1 20 (5.57%) SQL Server
2 4 (1.11%) Azure SQL Database
2 4 (1.11%) MongoDB
3 1 (0.28%) MySQL
Development Applications
1 2 (0.56%) JIRA
2 1 (0.28%) Carbide.c++
2 1 (0.28%) SQL Server Management Studio (SSMS)
General
1 141 (39.28%) Social Skills
2 42 (11.70%) Manufacturing
3 29 (8.08%) Analytical Skills
4 22 (6.13%) Marketing
4 22 (6.13%) Organisational Skills
5 15 (4.18%) Agriculture
6 13 (3.62%) Retail
7 11 (3.06%) Spanish Language
7 11 (3.06%) Telecoms
8 7 (1.95%) Electronics
8 7 (1.95%) Legal
9 5 (1.39%) Documentation Skills
10 4 (1.11%) Presentation Skills
11 3 (0.84%) Finance
12 2 (0.56%) Advertising
12 2 (0.56%) Aerospace
12 2 (0.56%) Inclusion and Diversity
13 1 (0.28%) Automotive
13 1 (0.28%) Law
13 1 (0.28%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (1.11%) COM
1 4 (1.11%) DCOM
1 4 (1.11%) LDAP
1 4 (1.11%) Middleware
2 1 (0.28%) CSS
2 1 (0.28%) HTML
2 1 (0.28%) JSON
Miscellaneous
1 77 (21.45%) Driving Licence
2 26 (7.24%) Self-Motivation
3 18 (5.01%) Onboarding
4 11 (3.06%) CCTV
4 11 (3.06%) IoT
5 6 (1.67%) Video Conferencing
6 4 (1.11%) Mobile App
6 4 (1.11%) PKI
6 4 (1.11%) Smartcard
7 2 (0.56%) CAN bus
7 2 (0.56%) Cyber Threat
7 2 (0.56%) e-Learning
7 2 (0.56%) Operational Technology
7 2 (0.56%) Replication
7 2 (0.56%) SCADA
8 1 (0.28%) Analytical Mindset
8 1 (0.28%) Anti-Spyware
8 1 (0.28%) Data Centre
8 1 (0.28%) Educational Technology
8 1 (0.28%) Enterprise Software
Operating Systems
1 132 (36.77%) Windows
2 68 (18.94%) Windows Server
3 31 (8.64%) Linux
4 28 (7.80%) Windows 10
5 11 (3.06%) macOS
6 5 (1.39%) Android
6 5 (1.39%) Ubuntu
7 4 (1.11%) VMS
8 3 (0.84%) Windows Server 2016
9 2 (0.56%) Apple iOS
10 1 (0.28%) Red Hat Enterprise Linux
10 1 (0.28%) Windows Server 2012
Processes & Methodologies
1 154 (42.90%) Problem-Solving
2 94 (26.18%) Customer Service
3 72 (20.06%) Continuous Improvement
4 38 (10.58%) Cybersecurity
5 29 (8.08%) Root Cause Analysis
6 25 (6.96%) Business Continuity
7 20 (5.57%) Disaster Recovery
7 20 (5.57%) Infrastructure Engineering
7 20 (5.57%) ITSM
7 20 (5.57%) Service Delivery
8 18 (5.01%) Customer Experience
9 16 (4.46%) Decision-Making
9 16 (4.46%) ITIL
9 16 (4.46%) Presales
10 15 (4.18%) AI
10 15 (4.18%) Mentoring
10 15 (4.18%) Stakeholder Management
11 14 (3.90%) Motion Control
12 11 (3.06%) Process Improvement
12 11 (3.06%) User Experience
Programming Languages
1 24 (6.69%) SQL
2 22 (6.13%) PowerShell
3 15 (4.18%) Ladder Logic
4 4 (1.11%) Python
5 1 (0.28%) JavaScript
5 1 (0.28%) PHP
5 1 (0.28%) T-SQL
5 1 (0.28%) VBA
Qualifications
1 17 (4.74%) Degree
2 13 (3.62%) Microsoft Certification
3 11 (3.06%) DBS Check
4 10 (2.79%) CCNA
4 10 (2.79%) Cisco Certification
5 9 (2.51%) Security Cleared
6 5 (1.39%) CCNP
6 5 (1.39%) MCSA
6 5 (1.39%) MCSE
6 5 (1.39%) Microsoft Certified Professional
6 5 (1.39%) SC Cleared
7 3 (0.84%) Azure Certification
8 2 (0.56%) HND
8 2 (0.56%) Network+ Certification
9 1 (0.28%) A+ Certification
9 1 (0.28%) HNC
9 1 (0.28%) ITIL Foundation Certificate
9 1 (0.28%) PMP
9 1 (0.28%) Postgraduate
Quality Assurance & Compliance
1 11 (3.06%) SLA
2 10 (2.79%) Cyber Essentials
3 5 (1.39%) ISO 9001
3 5 (1.39%) ISO/IEC 27001
3 5 (1.39%) PCI DSS
4 3 (0.84%) GMP
5 1 (0.28%) Accessibility
System Software
1 82 (22.84%) Active Directory
2 39 (10.86%) Hyper-V
3 35 (9.75%) VMware Infrastructure
4 4 (1.11%) Virtual Machines
5 3 (0.84%) Firmware
6 2 (0.56%) Virtual Desktop
7 1 (0.28%) VMware ESXi
7 1 (0.28%) vSphere
Systems Management
1 39 (10.86%) Microsoft Intune
2 6 (1.67%) Backup Exec
3 3 (0.84%) SCCM
4 2 (0.56%) WSUS
5 1 (0.28%) AirWatch
5 1 (0.28%) Kubernetes
Vendors
1 147 (40.95%) Microsoft
2 41 (11.42%) VMware
3 24 (6.69%) Google
4 12 (3.34%) Cisco
4 12 (3.34%) SonicWALL
5 11 (3.06%) WatchGuard
6 10 (2.79%) Veeam
7 9 (2.51%) Citrix
8 8 (2.23%) Apple
9 7 (1.95%) ServiceNow
10 6 (1.67%) Datto
10 6 (1.67%) Fortinet
10 6 (1.67%) Sophos
11 5 (1.39%) Draytek
11 5 (1.39%) Mitel
11 5 (1.39%) Salesforce
12 4 (1.11%) JD Edwards
12 4 (1.11%) Remedy
13 3 (0.84%) Palo Alto
14 2 (0.56%) Dell