Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £36,000 per year, according to job vacancies posted during the 6 months leading to 8 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Oct 2026
Same period 2025 Same period 2024
Rank 62 29 98
Rank change year-on-year -33 +69 +5
Permanent jobs requiring a Support Engineer 357 372 215
As % of all permanent jobs in the Midlands 2.29% 6.59% 2.25%
As % of the Job Titles category 2.47% 7.10% 2.38%
Number of salaries quoted 277 326 127
10th Percentile £27,500 £26,000 £26,450
25th Percentile £31,250 £30,188 £28,500
Median annual salary (50th Percentile) £36,000 £37,500 £34,000
Median % change year-on-year -4.00% +10.29% +5.43%
75th Percentile £43,750 £43,750 £40,000
90th Percentile £47,500 £57,500 £47,500
England median annual salary £36,000 £37,500 £35,000
% change year-on-year -4.00% +7.14% -

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 14,436 5,236 9,051
% of permanent jobs with a recognized job title 92.41% 92.77% 94.80%
Number of salaries quoted 10,081 3,181 4,748
10th Percentile £30,000 £27,000 £28,750
25th Percentile £39,750 £31,750 £36,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -
75th Percentile £65,000 £62,500 £65,000
90th Percentile £80,000 £77,500 £77,500
England median annual salary £59,250 £55,000 £55,000
% change year-on-year +7.73% - -8.33%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 8 October 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 8 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -35 192 £36,000 -5.26% 39
East Midlands -12 165 £36,250 -3.33% 27
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 8 October 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 152 (42.58%) Problem-Solving
2 144 (40.34%) Microsoft
3 128 (35.85%) Windows
4 121 (33.89%) Microsoft 365
5 94 (26.33%) Customer Service
6 82 (22.97%) Active Directory
7 72 (20.17%) Continuous Improvement
8 70 (19.61%) Azure
9 67 (18.77%) DNS
9 67 (18.77%) Windows Server
10 65 (18.21%) Entra ID
11 55 (15.41%) VPN
12 51 (14.29%) DHCP
13 43 (12.04%) Firewall
14 40 (11.20%) VMware
15 37 (10.36%) Hyper-V
15 37 (10.36%) TCP/IP
16 36 (10.08%) Cybersecurity
16 36 (10.08%) Microsoft Intune
17 34 (9.52%) Microsoft Exchange
17 34 (9.52%) VMware Infrastructure
18 33 (9.24%) SharePoint
19 31 (8.68%) Linux
20 29 (8.12%) Root Cause Analysis
21 28 (7.84%) Windows 10
21 28 (7.84%) Wireless
22 27 (7.56%) Microsoft Office
22 27 (7.56%) SQL
23 25 (7.00%) Business Continuity
24 24 (6.72%) Google

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (9.52%) Microsoft Exchange
2 33 (9.24%) SharePoint
3 22 (6.16%) IIS
4 5 (1.40%) Apache
4 5 (1.40%) nginx
5 1 (0.28%) Mendix
Applications
1 27 (7.56%) Microsoft Office
2 4 (1.12%) Microsoft Excel
3 2 (0.56%) Photoshop
Business Applications
1 6 (1.68%) Dynamics CRM
2 1 (0.28%) iTrent
Cloud Services
1 121 (33.89%) Microsoft 365
2 70 (19.61%) Azure
3 65 (18.21%) Entra ID
4 21 (5.88%) Google Workspace
5 12 (3.36%) OneDrive
6 7 (1.96%) AWS
7 5 (1.40%) Microsoft Copilot
7 5 (1.40%) Power Automate
8 3 (0.84%) Dynamics 365
8 3 (0.84%) GCP
9 2 (0.56%) Cloud Computing
10 1 (0.28%) Mimecast
10 1 (0.28%) Power Platform
10 1 (0.28%) SaaS
Communications & Networking
1 67 (18.77%) DNS
2 55 (15.41%) VPN
3 51 (14.29%) DHCP
4 43 (12.04%) Firewall
5 37 (10.36%) TCP/IP
6 28 (7.84%) Wireless
7 22 (6.16%) Wi-Fi
8 15 (4.20%) LAN
9 14 (3.92%) VLAN
10 12 (3.36%) WAN
11 6 (1.68%) Network Security
12 5 (1.40%) Cisco IOS
12 5 (1.40%) IP Telephony
13 4 (1.12%) Internet
13 4 (1.12%) MQTT
13 4 (1.12%) Remote Desktop
14 3 (0.84%) VoIP
15 2 (0.56%) SAN
16 1 (0.28%) DMZ
16 1 (0.28%) Structured Cabling
Database & Business Intelligence
1 19 (5.32%) SQL Server
2 4 (1.12%) Azure SQL Database
2 4 (1.12%) MongoDB
3 2 (0.56%) MySQL
Development Applications
1 2 (0.56%) JIRA
2 1 (0.28%) Carbide.c++
2 1 (0.28%) SQL Server Management Studio (SSMS)
General
1 137 (38.38%) Social Skills
2 41 (11.48%) Manufacturing
3 27 (7.56%) Analytical Skills
4 23 (6.44%) Marketing
5 20 (5.60%) Organisational Skills
6 15 (4.20%) Agriculture
7 12 (3.36%) Telecoms
8 11 (3.08%) Retail
8 11 (3.08%) Spanish Language
9 8 (2.24%) Electronics
10 5 (1.40%) Documentation Skills
10 5 (1.40%) Legal
11 4 (1.12%) Finance
11 4 (1.12%) Presentation Skills
12 3 (0.84%) Inclusion and Diversity
13 2 (0.56%) Advertising
13 2 (0.56%) Aerospace
14 1 (0.28%) Law
14 1 (0.28%) Military
14 1 (0.28%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (1.12%) COM
1 4 (1.12%) DCOM
1 4 (1.12%) LDAP
1 4 (1.12%) Middleware
2 2 (0.56%) CSS
2 2 (0.56%) HTML
2 2 (0.56%) JSON
Miscellaneous
1 75 (21.01%) Driving Licence
2 25 (7.00%) Self-Motivation
3 14 (3.92%) Onboarding
4 12 (3.36%) CCTV
5 11 (3.08%) IoT
6 6 (1.68%) Video Conferencing
7 5 (1.40%) PKI
8 4 (1.12%) Mobile App
8 4 (1.12%) Smartcard
9 2 (0.56%) Analytical Mindset
9 2 (0.56%) CAN bus
9 2 (0.56%) Cyber Threat
9 2 (0.56%) Data Centre
9 2 (0.56%) Operational Technology
9 2 (0.56%) Replication
9 2 (0.56%) Social Media
10 1 (0.28%) Anti-Spyware
10 1 (0.28%) Educational Technology
10 1 (0.28%) Enterprise Software
10 1 (0.28%) SCADA
Operating Systems
1 128 (35.85%) Windows
2 67 (18.77%) Windows Server
3 31 (8.68%) Linux
4 28 (7.84%) Windows 10
5 11 (3.08%) Mac OS
6 6 (1.68%) Android
7 5 (1.40%) Ubuntu
8 4 (1.12%) VMS
9 3 (0.84%) Apple iOS
10 2 (0.56%) Windows Server 2016
11 1 (0.28%) Red Hat Enterprise Linux
11 1 (0.28%) Windows Server 2012
Processes & Methodologies
1 152 (42.58%) Problem-Solving
2 94 (26.33%) Customer Service
3 72 (20.17%) Continuous Improvement
4 36 (10.08%) Cybersecurity
5 29 (8.12%) Root Cause Analysis
6 25 (7.00%) Business Continuity
7 21 (5.88%) ITSM
8 20 (5.60%) Customer Experience
8 20 (5.60%) Disaster Recovery
9 18 (5.04%) Infrastructure Engineering
9 18 (5.04%) Service Delivery
10 17 (4.76%) Presales
11 16 (4.48%) Decision-Making
11 16 (4.48%) ITIL
12 14 (3.92%) AI
13 13 (3.64%) Mentoring
13 13 (3.64%) Motion Control
14 12 (3.36%) Process Improvement
14 12 (3.36%) Stakeholder Management
15 11 (3.08%) Service Management
Programming Languages
1 27 (7.56%) SQL
2 22 (6.16%) PowerShell
3 16 (4.48%) Ladder Logic
4 5 (1.40%) Python
5 2 (0.56%) JavaScript
5 2 (0.56%) PHP
5 2 (0.56%) VBA
6 1 (0.28%) T-SQL
Qualifications
1 16 (4.48%) Degree
2 13 (3.64%) DBS Check
2 13 (3.64%) Microsoft Certification
3 10 (2.80%) CCNA
3 10 (2.80%) Cisco Certification
4 9 (2.52%) Security Cleared
5 5 (1.40%) CCNP
5 5 (1.40%) MCSA
5 5 (1.40%) MCSE
5 5 (1.40%) Microsoft Certified Professional
5 5 (1.40%) SC Cleared
6 3 (0.84%) Azure Certification
7 2 (0.56%) HND
8 1 (0.28%) HNC
8 1 (0.28%) ITIL Foundation Certificate
8 1 (0.28%) Network+ Certification
8 1 (0.28%) PMP
Quality Assurance & Compliance
1 13 (3.64%) SLA
2 10 (2.80%) Cyber Essentials
3 6 (1.68%) ISO/IEC 27001
4 5 (1.40%) ISO 9001
4 5 (1.40%) PCI DSS
5 3 (0.84%) GMP
6 2 (0.56%) Accessibility
7 1 (0.28%) GDPR
System Software
1 82 (22.97%) Active Directory
2 37 (10.36%) Hyper-V
3 34 (9.52%) VMware Infrastructure
4 4 (1.12%) Virtual Machines
5 3 (0.84%) Firmware
6 2 (0.56%) Virtual Desktop
7 1 (0.28%) VMware ESXi
7 1 (0.28%) vSphere
Systems Management
1 36 (10.08%) Microsoft Intune
2 6 (1.68%) Backup Exec
3 3 (0.84%) SCCM
4 2 (0.56%) WSUS
5 1 (0.28%) AirWatch
5 1 (0.28%) Kubernetes
Vendors
1 144 (40.34%) Microsoft
2 40 (11.20%) VMware
3 24 (6.72%) Google
4 12 (3.36%) Cisco
5 11 (3.08%) SonicWALL
6 10 (2.80%) Veeam
6 10 (2.80%) WatchGuard
7 8 (2.24%) Apple
7 8 (2.24%) Citrix
8 7 (1.96%) ServiceNow
9 6 (1.68%) Datto
10 5 (1.40%) Draytek
10 5 (1.40%) Fortinet
10 5 (1.40%) Mitel
10 5 (1.40%) Sophos
11 4 (1.12%) JD Edwards
11 4 (1.12%) Remedy
11 4 (1.12%) Salesforce
12 3 (0.84%) Dell
12 3 (0.84%) HP