Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 11 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 May 2026
Same period 2025 Same period 2024
Rank 57 85 64
Rank change year-on-year +28 -21 +63
Permanent jobs requiring a Support Engineer 358 170 416
As % of all permanent jobs in the Midlands 2.76% 3.35% 3.55%
As % of the Job Titles category 2.96% 3.67% 3.77%
Number of salaries quoted 270 129 353
10th Percentile £26,000 £25,600 £24,000
25th Percentile £28,000 £27,750 £26,000
Median annual salary (50th Percentile) £32,500 £36,500 £30,000
Median % change year-on-year -10.96% +21.67% -
75th Percentile £43,250 £52,500 £37,500
90th Percentile £46,350 £58,000 £44,560
England median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -2.99%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,079 4,633 11,038
% of permanent jobs with a recognized job title 93.14% 91.25% 94.22%
Number of salaries quoted 7,742 2,801 8,337
10th Percentile £29,625 £27,063 £26,250
25th Percentile £36,250 £32,500 £33,750
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -9.52%
75th Percentile £65,000 £63,750 £61,123
90th Percentile £81,250 £75,000 £75,000
England median annual salary £55,000 £59,000 £54,000
% change year-on-year -6.78% +9.26% -11.18%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 11 May 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 11 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +24 195 £33,250 -8.28% 27
East Midlands +19 158 £30,000 -17.81% 15
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 11 May 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 132 (36.87%) Problem-Solving
2 113 (31.56%) Windows
3 101 (28.21%) Microsoft 365
4 97 (27.09%) Microsoft
5 73 (20.39%) Active Directory
6 61 (17.04%) Azure
7 58 (16.20%) Customer Service
8 51 (14.25%) Windows Server
9 41 (11.45%) Continuous Improvement
9 41 (11.45%) Firewall
10 37 (10.34%) DNS
11 35 (9.78%) SLA
12 31 (8.66%) Entra ID
12 31 (8.66%) LAN
12 31 (8.66%) Root Cause Analysis
13 29 (8.10%) SharePoint
13 29 (8.10%) SQL
13 29 (8.10%) WAN
14 27 (7.54%) Microsoft Office
14 27 (7.54%) VMware
15 26 (7.26%) DHCP
15 26 (7.26%) VMware Infrastructure
16 23 (6.42%) Microsoft Intune
17 22 (6.15%) Incident Management
17 22 (6.15%) ITSM
17 22 (6.15%) VPN
17 22 (6.15%) Wireless
18 20 (5.59%) Microsoft Exchange
18 20 (5.59%) PowerShell
19 19 (5.31%) Cisco

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (8.10%) SharePoint
2 20 (5.59%) Microsoft Exchange
3 8 (2.23%) Confluence
4 5 (1.40%) IIS
5 4 (1.12%) Exchange Server 2007
5 4 (1.12%) Exchange Server 2010
5 4 (1.12%) Exchange Server 2013
Applications
1 27 (7.54%) Microsoft Office
2 3 (0.84%) Microsoft Excel
2 3 (0.84%) Photoshop
Business Applications
1 5 (1.40%) Dynamics CRM
1 5 (1.40%) Q-Pulse
2 1 (0.28%) Shopify
Cloud Services
1 101 (28.21%) Microsoft 365
2 61 (17.04%) Azure
3 31 (8.66%) Entra ID
4 19 (5.31%) Google Workspace
5 10 (2.79%) OneDrive
6 4 (1.12%) SaaS
7 2 (0.56%) Power Platform
7 2 (0.56%) Pulumi
7 2 (0.56%) Slack
8 1 (0.28%) AWS
8 1 (0.28%) Mimecast
Communications & Networking
1 41 (11.45%) Firewall
2 37 (10.34%) DNS
3 31 (8.66%) LAN
4 29 (8.10%) WAN
5 26 (7.26%) DHCP
6 22 (6.15%) VPN
6 22 (6.15%) Wireless
7 10 (2.79%) VoIP
7 10 (2.79%) Wi-Fi
8 7 (1.96%) TCP/IP
9 5 (1.40%) TETRA
10 4 (1.12%) Internet
10 4 (1.12%) MQTT
10 4 (1.12%) Remote Desktop
10 4 (1.12%) WLAN
11 2 (0.56%) VLAN
12 1 (0.28%) DMZ
12 1 (0.28%) Network Security
12 1 (0.28%) SAN
12 1 (0.28%) SD-WAN
Database & Business Intelligence
1 10 (2.79%) SQL Server
2 4 (1.12%) Azure SQL Database
2 4 (1.12%) MongoDB
3 3 (0.84%) MySQL
4 2 (0.56%) Power BI
Development Applications
1 14 (3.91%) JIRA
General
1 89 (24.86%) Social Skills
2 41 (11.45%) Manufacturing
3 25 (6.98%) Analytical Skills
4 16 (4.47%) Law
5 12 (3.35%) Legal
5 12 (3.35%) Organisational Skills
6 11 (3.07%) Marketing
6 11 (3.07%) Multimedia
7 7 (1.96%) Telecoms
8 5 (1.40%) Electronics
8 5 (1.40%) Finance
8 5 (1.40%) Pharmaceutical
9 4 (1.12%) Public Sector
10 3 (0.84%) Agriculture
11 2 (0.56%) Documentation Skills
12 1 (0.28%) Inclusion and Diversity
12 1 (0.28%) Military
Libraries, Frameworks & Software Standards
1 3 (0.84%) CSS
1 3 (0.84%) HTML
1 3 (0.84%) JSON
2 1 (0.28%) LDAP
Miscellaneous
1 64 (17.88%) Driving Licence
2 16 (4.47%) Self-Motivation
3 14 (3.91%) Data Centre
4 10 (2.79%) Onboarding
5 9 (2.51%) CCTV
5 9 (2.51%) FMCG
6 7 (1.96%) Robotics
7 5 (1.40%) Social Media
8 4 (1.12%) Analytical Mindset
8 4 (1.12%) CAN bus
8 4 (1.12%) IoT
9 3 (0.84%) Cyber Security Posture
9 3 (0.84%) Management Information System
9 3 (0.84%) PKI
9 3 (0.84%) Security Posture
10 2 (0.56%) CMDB
10 2 (0.56%) Smartphone
11 1 (0.28%) Clustering
11 1 (0.28%) Low-Code
Operating Systems
1 113 (31.56%) Windows
2 51 (14.25%) Windows Server
3 12 (3.35%) Linux
4 11 (3.07%) Windows 10
5 8 (2.23%) Apple iOS
6 5 (1.40%) Android
7 4 (1.12%) Mac OS
7 4 (1.12%) VMS
7 4 (1.12%) Windows 7
7 4 (1.12%) Windows Server 2019
8 3 (0.84%) CentOS
8 3 (0.84%) SUSE
8 3 (0.84%) Ubuntu
Processes & Methodologies
1 132 (36.87%) Problem-Solving
2 58 (16.20%) Customer Service
3 41 (11.45%) Continuous Improvement
4 31 (8.66%) Root Cause Analysis
5 22 (6.15%) Incident Management
5 22 (6.15%) ITSM
6 18 (5.03%) Proactive Monitoring
6 18 (5.03%) SIEM
6 18 (5.03%) Time Management
7 17 (4.75%) Mentoring
8 16 (4.47%) ITIL
8 16 (4.47%) Service Delivery
9 12 (3.35%) CRM
9 12 (3.35%) Cybersecurity
9 12 (3.35%) Decision-Making
9 12 (3.35%) Mathematics
10 11 (3.07%) Customer Experience
11 10 (2.79%) Infrastructure Engineering
11 10 (2.79%) Mobile Device Management
11 10 (2.79%) Remote Monitoring and Management
Programming Languages
1 29 (8.10%) SQL
2 20 (5.59%) PowerShell
3 10 (2.79%) Ladder Logic
4 7 (1.96%) Python
5 4 (1.12%) Bash
5 4 (1.12%) Bicep
5 4 (1.12%) PHP
6 3 (0.84%) JavaScript
6 3 (0.84%) VBA
7 2 (0.56%) Google Apps Script
Qualifications
1 15 (4.19%) SC Cleared
1 15 (4.19%) Security Cleared
2 14 (3.91%) Degree
3 13 (3.63%) DBS Check
4 8 (2.23%) A+ Certification
5 7 (1.96%) HNC
5 7 (1.96%) HND
6 6 (1.68%) MCITP
6 6 (1.68%) Microsoft Certification
7 4 (1.12%) CompTIA Security+
7 4 (1.12%) DV Cleared
7 4 (1.12%) ITIL Foundation Certificate
8 3 (0.84%) BPSS Clearance
Quality Assurance & Compliance
1 35 (9.78%) SLA
2 10 (2.79%) ISO/IEC 27001
3 8 (2.23%) Cyber Essentials
4 5 (1.40%) COSHH
4 5 (1.40%) GMP
5 4 (1.12%) NIST
6 3 (0.84%) Cyber Essentials PLUS
7 1 (0.28%) Accessibility
7 1 (0.28%) GDPR
7 1 (0.28%) PCI DSS
System Software
1 73 (20.39%) Active Directory
2 26 (7.26%) VMware Infrastructure
3 16 (4.47%) Hyper-V
4 2 (0.56%) BitLocker
5 1 (0.28%) Virtual Desktop
5 1 (0.28%) VMware Workstation
Systems Management
1 23 (6.42%) Microsoft Intune
2 4 (1.12%) Terraform
3 2 (0.56%) Ansible
3 2 (0.56%) Jamf Pro
3 2 (0.56%) SCCM
3 2 (0.56%) Single Sign-On
Vendors
1 97 (27.09%) Microsoft
2 27 (7.54%) VMware
3 19 (5.31%) Cisco
3 19 (5.31%) Google
4 18 (5.03%) Dell
5 14 (3.91%) Juniper
5 14 (3.91%) McAfee
6 12 (3.35%) Salesforce
7 11 (3.07%) Fortinet
7 11 (3.07%) Fujitsu
7 11 (3.07%) Virgin Media
8 7 (1.96%) HP
9 6 (1.68%) ServiceNow
9 6 (1.68%) Siemens
10 3 (0.84%) Adobe
10 3 (0.84%) Apple
10 3 (0.84%) Freshdesk
10 3 (0.84%) Infor
10 3 (0.84%) Red Hat
11 2 (0.56%) Yealink