Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 31 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
31 Jan 2026
Same period 2025 Same period 2024
Rank 38 60 53
Rank change year-on-year +22 -7 +76
Permanent jobs requiring a Support Engineer 400 261 311
As % of all permanent jobs in the Midlands 4.85% 4.22% 4.02%
As % of the Job Titles category 5.34% 4.50% 4.27%
Number of salaries quoted 319 90 269
10th Percentile £25,750 £26,250 £23,500
25th Percentile £27,000 £28,125 £26,000
Median annual salary (50th Percentile) £35,000 £34,000 £30,000
Median % change year-on-year +2.94% +13.33% -5.51%
75th Percentile £41,250 £43,750 £37,500
90th Percentile £47,500 £53,750 £47,500
England median annual salary £35,500 £36,000 £33,500
% change year-on-year -1.39% +7.46% +1.52%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,490 5,801 7,291
% of permanent jobs with a recognized job title 90.86% 93.75% 94.25%
Number of salaries quoted 4,558 2,731 6,017
10th Percentile £28,000 £31,250 £26,250
25th Percentile £35,000 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £65,000 £65,755 £61,250
90th Percentile £80,000 £77,500 £73,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 31 January 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 31 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +30 215 £37,500 -7.07% 32
East Midlands +19 180 £30,000 -7.69% 27
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 31 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 162 (40.50%) Problem-Solving
2 150 (37.50%) Microsoft 365
3 140 (35.00%) Windows
4 128 (32.00%) Microsoft
5 101 (25.25%) Azure
6 98 (24.50%) Active Directory
7 84 (21.00%) Customer Service
8 78 (19.50%) Windows Server
9 63 (15.75%) DNS
10 59 (14.75%) Entra ID
11 58 (14.50%) DHCP
12 52 (13.00%) SharePoint
13 44 (11.00%) Degree
14 43 (10.75%) Firewall
15 41 (10.25%) Mentoring
15 41 (10.25%) Microsoft Intune
16 37 (9.25%) Infrastructure Engineering
16 37 (9.25%) VMware
17 35 (8.75%) Incident Management
18 34 (8.50%) ITIL
19 32 (8.00%) Microsoft Exchange
20 31 (7.75%) Cybersecurity
21 28 (7.00%) SLA
21 28 (7.00%) VMware Infrastructure
22 26 (6.50%) LAN
22 26 (6.50%) SaaS
22 26 (6.50%) VPN
23 25 (6.25%) CRM
24 24 (6.00%) WAN
25 22 (5.50%) SQL

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 52 (13.00%) SharePoint
2 32 (8.00%) Microsoft Exchange
3 6 (1.50%) IIS
3 6 (1.50%) Skype for Business
4 3 (0.75%) Confluence
5 2 (0.50%) Exchange Server 2007
5 2 (0.50%) Exchange Server 2010
5 2 (0.50%) Exchange Server 2013
6 1 (0.25%) Appian
Applications
1 17 (4.25%) AutoCAD
2 16 (4.00%) Microsoft Office
3 13 (3.25%) SOLIDWORKS
4 5 (1.25%) Chatbot
4 5 (1.25%) EPLAN
Business Applications
1 14 (3.50%) Dynamics CRM
2 1 (0.25%) Dynamics AX
2 1 (0.25%) Q-Pulse
2 1 (0.25%) Shopify
Cloud Services
1 150 (37.50%) Microsoft 365
2 101 (25.25%) Azure
3 59 (14.75%) Entra ID
4 26 (6.50%) SaaS
5 18 (4.50%) AWS
6 10 (2.50%) Google Workspace
6 10 (2.50%) OneDrive
7 9 (2.25%) GCP
8 6 (1.50%) Azure Sentinel
9 5 (1.25%) Cloud Computing
9 5 (1.25%) iPaaS
10 3 (0.75%) Amazon CloudWatch
10 3 (0.75%) Azure Monitor
10 3 (0.75%) Datadog
10 3 (0.75%) IaaS
10 3 (0.75%) PaaS
11 2 (0.50%) Nutanix
11 2 (0.50%) Power Platform
11 2 (0.50%) Slack
12 1 (0.25%) Dynamics 365
Communications & Networking
1 63 (15.75%) DNS
2 58 (14.50%) DHCP
3 43 (10.75%) Firewall
4 26 (6.50%) LAN
4 26 (6.50%) VPN
5 24 (6.00%) WAN
6 14 (3.50%) VoIP
7 13 (3.25%) TCP/IP
7 13 (3.25%) Wi-Fi
8 12 (3.00%) Ethernet
9 10 (2.50%) VLAN
9 10 (2.50%) Wireless
10 9 (2.25%) ADSL
10 9 (2.25%) Internet
10 9 (2.25%) VDSL
11 7 (1.75%) Broadband
11 7 (1.75%) IP Telephony
12 6 (1.50%) PBX
12 6 (1.50%) Skype
13 5 (1.25%) SAN
Database & Business Intelligence
1 19 (4.75%) SQL Server
2 6 (1.50%) DTS
3 2 (0.50%) Power BI
4 1 (0.25%) MySQL
4 1 (0.25%) Relational Database
Development Applications
1 13 (3.25%) JIRA
General
1 118 (29.50%) Social Skills
2 60 (15.00%) Manufacturing
3 29 (7.25%) Law
4 23 (5.75%) Automotive
5 16 (4.00%) Aerospace
6 15 (3.75%) Analytical Skills
7 14 (3.50%) Organisational Skills
8 13 (3.25%) Telecoms
9 12 (3.00%) Inclusion and Diversity
10 11 (2.75%) Multimedia
11 10 (2.50%) Legal
11 10 (2.50%) Marketing
11 10 (2.50%) Pharmaceutical
12 9 (2.25%) Retail
13 8 (2.00%) Finance
14 5 (1.25%) Documentation Skills
14 5 (1.25%) Public Sector
15 4 (1.00%) Advertising
16 2 (0.50%) Electronics
16 2 (0.50%) Local Government
Libraries, Frameworks & Software Standards
1 6 (1.50%) .NET
2 2 (0.50%) HTML
3 1 (0.25%) JSON
3 1 (0.25%) OAuth
3 1 (0.25%) REST
3 1 (0.25%) SAML
3 1 (0.25%) SOAP
3 1 (0.25%) XML
Miscellaneous
1 73 (18.25%) Driving Licence
2 37 (9.25%) Onboarding
3 24 (6.00%) Self-Motivation
4 15 (3.75%) FMCG
5 13 (3.25%) Renewable Energy
6 8 (2.00%) Analytical Mindset
6 8 (2.00%) CMDB
6 8 (2.00%) Data Centre
7 7 (1.75%) CCTV
7 7 (1.75%) Cyber Security Posture
8 6 (1.50%) Video Conferencing
9 5 (1.25%) Clustering
9 5 (1.25%) Enterprise Software
10 4 (1.00%) CAN bus
10 4 (1.00%) Industrial Internet of Things
10 4 (1.00%) SCADA
10 4 (1.00%) Security Posture
10 4 (1.00%) Smartphone
11 1 (0.25%) Low-Code
11 1 (0.25%) PDA
Operating Systems
1 140 (35.00%) Windows
2 78 (19.50%) Windows Server
3 15 (3.75%) Linux
4 14 (3.50%) Apple iOS
4 14 (3.50%) Windows 10
5 8 (2.00%) Android
6 7 (1.75%) Windows Server 2008
6 7 (1.75%) Windows Server 2019
7 6 (1.50%) Mac OS
8 2 (0.50%) VMS
8 2 (0.50%) Windows 7
8 2 (0.50%) Windows Server 2012
9 1 (0.25%) Windows Server 2016
Processes & Methodologies
1 162 (40.50%) Problem-Solving
2 84 (21.00%) Customer Service
3 41 (10.25%) Mentoring
4 37 (9.25%) Infrastructure Engineering
5 35 (8.75%) Incident Management
6 34 (8.50%) ITIL
7 31 (7.75%) Cybersecurity
8 25 (6.25%) CRM
9 20 (5.00%) ITSM
10 18 (4.50%) CAD
11 16 (4.00%) Process Improvement
11 16 (4.00%) Project Delivery
11 16 (4.00%) Service Delivery
12 15 (3.75%) Continuous Improvement
12 15 (3.75%) Logistics
12 15 (3.75%) Proactive Monitoring
13 14 (3.50%) Network Management
14 13 (3.25%) Customer Experience
14 13 (3.25%) Presales
14 13 (3.25%) Root Cause Analysis
Programming Languages
1 22 (5.50%) SQL
2 15 (3.75%) PowerShell
3 8 (2.00%) Python
4 7 (1.75%) Ladder Logic
4 7 (1.75%) PHP
5 6 (1.50%) C#
5 6 (1.50%) Java
5 6 (1.50%) JavaScript
6 2 (0.50%) Google Apps Script
Qualifications
1 44 (11.00%) Degree
2 18 (4.50%) Microsoft Certification
3 15 (3.75%) Security Cleared
4 14 (3.50%) SC Cleared
5 8 (2.00%) Microsoft Certified Professional
6 7 (1.75%) CCNA
6 7 (1.75%) CCNP
6 7 (1.75%) Cisco Certification
6 7 (1.75%) HNC
6 7 (1.75%) MCSA
6 7 (1.75%) MCSE
7 6 (1.50%) Computer Science Degree
7 6 (1.50%) ITIL Foundation Certificate
7 6 (1.50%) Master's Degree
8 5 (1.25%) A+ Certification
9 4 (1.00%) CompTIA Security+
9 4 (1.00%) DBS Check
10 3 (0.75%) BPSS Clearance
11 2 (0.50%) MCITP
12 1 (0.25%) ITIL Certification
Quality Assurance & Compliance
1 28 (7.00%) SLA
2 15 (3.75%) Cyber Essentials
3 11 (2.75%) ISO/IEC 27001
4 9 (2.25%) GDPR
5 4 (1.00%) Cyber Essentials PLUS
5 4 (1.00%) NIST
6 2 (0.50%) PCI DSS
7 1 (0.25%) COSHH
7 1 (0.25%) GMP
System Software
1 98 (24.50%) Active Directory
2 28 (7.00%) VMware Infrastructure
3 20 (5.00%) Hyper-V
4 6 (1.50%) Virtual Desktop
5 5 (1.25%) Firmware
6 3 (0.75%) Virtual Machines
7 2 (0.50%) BitLocker
8 1 (0.25%) VMware Server
8 1 (0.25%) VMware Workstation
Systems Management
1 41 (10.25%) Microsoft Intune
2 6 (1.50%) Nagios
2 6 (1.50%) ZABBIX
3 5 (1.25%) Failover Clustering
3 5 (1.25%) Jamf Pro
4 4 (1.00%) Functional Safety
5 3 (0.75%) FortiGate
6 2 (0.50%) Ansible
6 2 (0.50%) SCCM
6 2 (0.50%) Single Sign-On
6 2 (0.50%) Terraform
Vendors
1 128 (32.00%) Microsoft
2 37 (9.25%) VMware
3 19 (4.75%) Google
4 17 (4.25%) Cisco
5 14 (3.50%) Fortinet
6 12 (3.00%) ServiceNow
7 11 (2.75%) Fujitsu
7 11 (2.75%) Virgin Media
8 10 (2.50%) Dell
8 10 (2.50%) Juniper
8 10 (2.50%) Samsung
9 8 (2.00%) Darktrace
9 8 (2.00%) McAfee
9 8 (2.00%) Salesforce
10 7 (1.75%) Draytek
10 7 (1.75%) Mitel
10 7 (1.75%) WatchGuard
11 6 (1.50%) HubSpot
11 6 (1.50%) SolarWinds
11 6 (1.50%) Zoho