Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 30 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Jul 2026
Same period 2025 Same period 2024
Rank 57 51 79
Rank change year-on-year -6 +28 +59
Permanent jobs requiring a Support Engineer 355 284 327
As % of all permanent jobs in the Midlands 2.55% 4.98% 2.90%
As % of the Job Titles category 2.69% 5.48% 3.08%
Number of salaries quoted 275 246 221
10th Percentile £26,459 £26,750 £25,000
25th Percentile £29,000 £31,250 £26,750
Median annual salary (50th Percentile) £35,000 £37,500 £32,500
Median % change year-on-year -6.67% +15.38% +16.07%
75th Percentile £43,750 £43,750 £40,000
90th Percentile £47,000 £58,000 £47,500
England median annual salary £35,000 £37,500 £34,000
% change year-on-year -6.67% +10.29% -

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 13,177 5,181 10,631
% of permanent jobs with a recognized job title 94.57% 90.86% 94.26%
Number of salaries quoted 9,200 3,312 7,061
10th Percentile £30,000 £26,500 £27,000
25th Percentile £39,000 £32,000 £35,000
Median annual salary (50th Percentile) £50,000 £47,500 £48,500
Median % change year-on-year +5.26% -2.06% -7.62%
75th Percentile £65,000 £63,500 £62,500
90th Percentile £80,000 £76,250 £75,000
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 30 July 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 30 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -11 198 £35,000 -6.67% 19
East Midlands -1 157 £35,000 -6.67% 14
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 30 July 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 140 (39.44%) Problem-Solving
2 109 (30.70%) Microsoft
3 108 (30.42%) Windows
4 86 (24.23%) Microsoft 365
5 74 (20.85%) Active Directory
6 68 (19.15%) Continuous Improvement
7 66 (18.59%) Customer Service
8 63 (17.75%) Azure
9 45 (12.68%) Entra ID
10 42 (11.83%) DNS
11 41 (11.55%) Firewall
11 41 (11.55%) Windows Server
12 40 (11.27%) Root Cause Analysis
13 37 (10.42%) Microsoft Office
14 35 (9.86%) SQL
15 33 (9.30%) VMware
16 32 (9.01%) VMware Infrastructure
17 29 (8.17%) DHCP
17 29 (8.17%) VPN
18 28 (7.89%) Wireless
19 27 (7.61%) Microsoft Intune
20 26 (7.32%) Linux
20 26 (7.32%) SLA
21 25 (7.04%) PowerShell
22 24 (6.76%) Microsoft Exchange
23 21 (5.92%) Customer Experience
23 21 (5.92%) Hyper-V
24 20 (5.63%) Cisco
24 20 (5.63%) TCP/IP
25 19 (5.35%) ITSM

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (6.76%) Microsoft Exchange
2 18 (5.07%) IIS
2 18 (5.07%) SharePoint
3 6 (1.69%) Confluence
4 4 (1.13%) Exchange Server 2007
4 4 (1.13%) Exchange Server 2010
4 4 (1.13%) Exchange Server 2013
5 2 (0.56%) Apache
5 2 (0.56%) nginx
6 1 (0.28%) Mendix
Applications
1 37 (10.42%) Microsoft Office
2 3 (0.85%) Microsoft Excel
2 3 (0.85%) Photoshop
Business Applications
1 4 (1.13%) Q-Pulse
2 3 (0.85%) Dynamics CRM
3 1 (0.28%) iTrent
Cloud Services
1 86 (24.23%) Microsoft 365
2 63 (17.75%) Azure
3 45 (12.68%) Entra ID
4 15 (4.23%) Google Workspace
5 5 (1.41%) OneDrive
6 3 (0.85%) Dynamics 365
7 2 (0.56%) AWS
7 2 (0.56%) Microsoft Copilot
7 2 (0.56%) Power Automate
7 2 (0.56%) Pulumi
8 1 (0.28%) Mimecast
8 1 (0.28%) Power Platform
8 1 (0.28%) SaaS
Communications & Networking
1 42 (11.83%) DNS
2 41 (11.55%) Firewall
3 29 (8.17%) DHCP
3 29 (8.17%) VPN
4 28 (7.89%) Wireless
5 20 (5.63%) TCP/IP
6 16 (4.51%) LAN
6 16 (4.51%) WAN
7 8 (2.25%) VoIP
8 6 (1.69%) Wi-Fi
9 5 (1.41%) Cisco IOS
10 4 (1.13%) Internet
10 4 (1.13%) MQTT
10 4 (1.13%) Remote Desktop
10 4 (1.13%) VLAN
11 2 (0.56%) Network Security
11 2 (0.56%) SAN
12 1 (0.28%) DMZ
Database & Business Intelligence
1 10 (2.82%) SQL Server
2 4 (1.13%) Azure SQL Database
2 4 (1.13%) MongoDB
3 3 (0.85%) MySQL
Development Applications
1 8 (2.25%) JIRA
2 1 (0.28%) Carbide.c++
2 1 (0.28%) SQL Server Management Studio (SSMS)
General
1 112 (31.55%) Social Skills
2 47 (13.24%) Manufacturing
3 34 (9.58%) Analytical Skills
4 26 (7.32%) Marketing
5 18 (5.07%) Organisational Skills
6 10 (2.82%) Electronics
7 9 (2.54%) Agriculture
8 8 (2.25%) Law
8 8 (2.25%) Retail
9 7 (1.97%) Telecoms
10 5 (1.41%) Legal
11 4 (1.13%) Finance
11 4 (1.13%) Pharmaceutical
11 4 (1.13%) Presentation Skills
12 3 (0.85%) Documentation Skills
12 3 (0.85%) Public Sector
13 2 (0.56%) Aerospace
13 2 (0.56%) Inclusion and Diversity
14 1 (0.28%) Military
Libraries, Frameworks & Software Standards
1 5 (1.41%) LDAP
2 4 (1.13%) COM
2 4 (1.13%) DCOM
2 4 (1.13%) Middleware
3 3 (0.85%) CSS
3 3 (0.85%) HTML
3 3 (0.85%) JSON
Miscellaneous
1 46 (12.96%) Driving Licence
2 18 (5.07%) Self-Motivation
3 11 (3.10%) Data Centre
4 9 (2.54%) CCTV
4 9 (2.54%) IoT
4 9 (2.54%) Onboarding
5 7 (1.97%) PKI
5 7 (1.97%) Robotics
6 5 (1.41%) Social Media
7 4 (1.13%) Analytical Mindset
7 4 (1.13%) Mobile App
7 4 (1.13%) Smartcard
8 3 (0.85%) FMCG
8 3 (0.85%) Management Information System
9 2 (0.56%) Replication
10 1 (0.28%) Clustering
10 1 (0.28%) Cyber Threat
10 1 (0.28%) Enterprise Software
10 1 (0.28%) Video Conferencing
Operating Systems
1 108 (30.42%) Windows
2 41 (11.55%) Windows Server
3 26 (7.32%) Linux
4 18 (5.07%) Windows 10
5 10 (2.82%) Mac OS
6 9 (2.54%) Android
7 5 (1.41%) Apple iOS
7 5 (1.41%) Ubuntu
8 4 (1.13%) VMS
8 4 (1.13%) Windows 7
9 3 (0.85%) CentOS
9 3 (0.85%) SUSE
10 1 (0.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 140 (39.44%) Problem-Solving
2 68 (19.15%) Continuous Improvement
3 66 (18.59%) Customer Service
4 40 (11.27%) Root Cause Analysis
5 21 (5.92%) Customer Experience
6 19 (5.35%) ITSM
7 18 (5.07%) Presales
8 16 (4.51%) Decision-Making
9 15 (4.23%) Cybersecurity
9 15 (4.23%) Service Delivery
10 13 (3.66%) Disaster Recovery
10 13 (3.66%) Process Improvement
11 12 (3.38%) Incident Management
12 11 (3.10%) Business Continuity
12 11 (3.10%) ITIL
12 11 (3.10%) Proactive Monitoring
12 11 (3.10%) SIEM
13 10 (2.82%) Agile
13 10 (2.82%) CRM
13 10 (2.82%) Mathematics
Programming Languages
1 35 (9.86%) SQL
2 25 (7.04%) PowerShell
3 19 (5.35%) Ladder Logic
4 5 (1.41%) Python
5 4 (1.13%) Bash
5 4 (1.13%) Bicep
6 3 (0.85%) JavaScript
6 3 (0.85%) PHP
6 3 (0.85%) VBA
7 1 (0.28%) T-SQL
Qualifications
1 17 (4.79%) DBS Check
2 16 (4.51%) Degree
3 13 (3.66%) Security Cleared
4 9 (2.54%) Microsoft Certification
4 9 (2.54%) SC Cleared
5 7 (1.97%) HNC
5 7 (1.97%) HND
6 4 (1.13%) A+ Certification
6 4 (1.13%) DV Cleared
6 4 (1.13%) MCITP
7 1 (0.28%) Azure Certification
7 1 (0.28%) CCNA
7 1 (0.28%) Cisco Certification
7 1 (0.28%) ITIL Foundation Certificate
7 1 (0.28%) PMP
Quality Assurance & Compliance
1 26 (7.32%) SLA
2 10 (2.82%) ISO/IEC 27001
3 5 (1.41%) Cyber Essentials
3 5 (1.41%) ISO 9001
3 5 (1.41%) PCI DSS
4 4 (1.13%) COSHH
4 4 (1.13%) GMP
5 1 (0.28%) Accessibility
5 1 (0.28%) GDPR
System Software
1 74 (20.85%) Active Directory
2 32 (9.01%) VMware Infrastructure
3 21 (5.92%) Hyper-V
4 4 (1.13%) Virtual Machines
5 2 (0.56%) Virtual Desktop
6 1 (0.28%) Firmware
6 1 (0.28%) VMware ESXi
6 1 (0.28%) vSphere
Systems Management
1 27 (7.61%) Microsoft Intune
2 4 (1.13%) Terraform
3 2 (0.56%) Ansible
3 2 (0.56%) Jamf Pro
4 1 (0.28%) Kubernetes
4 1 (0.28%) SCCM
4 1 (0.28%) WSUS
Vendors
1 109 (30.70%) Microsoft
2 33 (9.30%) VMware
3 20 (5.63%) Cisco
4 15 (4.23%) Dell
4 15 (4.23%) Google
5 13 (3.66%) Salesforce
6 11 (3.10%) Juniper
6 11 (3.10%) McAfee
7 7 (1.97%) HP
8 6 (1.69%) Siemens
9 5 (1.41%) ServiceNow
10 4 (1.13%) Apple
10 4 (1.13%) Freshdesk
10 4 (1.13%) Red Hat
10 4 (1.13%) Remedy
10 4 (1.13%) SonicWALL
10 4 (1.13%) Veeam
11 3 (0.85%) Adobe
12 2 (0.56%) Citrix
12 2 (0.56%) Meraki