Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 28 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Feb 2026
Same period 2025 Same period 2024
Rank 41 56 55
Rank change year-on-year +15 -1 +74
Permanent jobs requiring a Support Engineer 411 264 339
As % of all permanent jobs in the Midlands 4.43% 4.64% 3.99%
As % of the Job Titles category 4.84% 4.99% 4.25%
Number of salaries quoted 320 93 294
10th Percentile £25,750 £25,850 £23,500
25th Percentile £27,750 £28,000 £25,750
Median annual salary (50th Percentile) £32,500 £35,000 £30,000
Median % change year-on-year -7.14% +16.67% -3.23%
75th Percentile £40,000 £52,500 £37,500
90th Percentile £46,750 £63,750 £44,490
England median annual salary £35,000 £35,000 £33,000
% change year-on-year - +6.06% -1.49%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 8,494 5,290 7,976
% of permanent jobs with a recognized job title 91.51% 92.94% 93.82%
Number of salaries quoted 5,247 2,635 6,467
10th Percentile £28,000 £30,000 £26,000
25th Percentile £35,000 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £77,500 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -10.57%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 28 February 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 28 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +20 224 £35,000 -30.00% 19
East Midlands +10 182 £30,000 -4.76% 15
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 28 February 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 152 (36.98%) Problem-Solving
2 149 (36.25%) Windows
3 140 (34.06%) Microsoft 365
4 120 (29.20%) Microsoft
5 91 (22.14%) Azure
6 89 (21.65%) Active Directory
7 80 (19.46%) Customer Service
8 69 (16.79%) Windows Server
9 54 (13.14%) DNS
10 51 (12.41%) Entra ID
10 51 (12.41%) Firewall
11 49 (11.92%) DHCP
12 44 (10.71%) SharePoint
13 40 (9.73%) Degree
14 39 (9.49%) VMware
15 38 (9.25%) SLA
16 37 (9.00%) Microsoft Intune
17 34 (8.27%) Infrastructure Engineering
17 34 (8.27%) LAN
18 33 (8.03%) Incident Management
18 33 (8.03%) Mentoring
19 32 (7.79%) WAN
20 31 (7.54%) VMware Infrastructure
21 29 (7.06%) ITIL
22 28 (6.81%) Microsoft Exchange
22 28 (6.81%) VPN
23 27 (6.57%) ITSM
24 25 (6.08%) Google
24 25 (6.08%) Microsoft Office
25 24 (5.84%) SaaS

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 44 (10.71%) SharePoint
2 28 (6.81%) Microsoft Exchange
3 8 (1.95%) Confluence
4 6 (1.46%) Exchange Server 2007
4 6 (1.46%) Exchange Server 2010
4 6 (1.46%) Exchange Server 2013
5 4 (0.97%) IIS
5 4 (0.97%) Skype for Business
Applications
1 25 (6.08%) Microsoft Office
2 17 (4.14%) AutoCAD
3 13 (3.16%) SOLIDWORKS
4 5 (1.22%) EPLAN
5 1 (0.24%) Chatbot
Business Applications
1 6 (1.46%) Dynamics CRM
2 5 (1.22%) Q-Pulse
3 1 (0.24%) Dynamics AX
3 1 (0.24%) Shopify
Cloud Services
1 140 (34.06%) Microsoft 365
2 91 (22.14%) Azure
3 51 (12.41%) Entra ID
4 24 (5.84%) SaaS
5 18 (4.38%) Google Workspace
6 16 (3.89%) AWS
7 10 (2.43%) OneDrive
8 7 (1.70%) GCP
9 5 (1.22%) iPaaS
10 4 (0.97%) Azure Sentinel
11 3 (0.73%) Amazon CloudWatch
11 3 (0.73%) Azure Monitor
11 3 (0.73%) Datadog
11 3 (0.73%) IaaS
11 3 (0.73%) PaaS
12 2 (0.49%) Nutanix
12 2 (0.49%) Power Platform
12 2 (0.49%) Slack
Communications & Networking
1 54 (13.14%) DNS
2 51 (12.41%) Firewall
3 49 (11.92%) DHCP
4 34 (8.27%) LAN
5 32 (7.79%) WAN
6 28 (6.81%) VPN
7 17 (4.14%) VoIP
8 13 (3.16%) TCP/IP
9 11 (2.68%) Ethernet
9 11 (2.68%) Wi-Fi
10 10 (2.43%) VLAN
11 9 (2.19%) Wireless
12 8 (1.95%) ADSL
12 8 (1.95%) Internet
12 8 (1.95%) VDSL
13 7 (1.70%) Broadband
13 7 (1.70%) IP Telephony
14 5 (1.22%) SAN
14 5 (1.22%) TETRA
15 4 (0.97%) WLAN
Database & Business Intelligence
1 16 (3.89%) SQL Server
2 4 (0.97%) DTS
3 2 (0.49%) Power BI
Development Applications
1 18 (4.38%) JIRA
General
1 112 (27.25%) Social Skills
2 56 (13.63%) Manufacturing
3 30 (7.30%) Law
4 21 (5.11%) Organisational Skills
5 12 (2.92%) Analytical Skills
5 12 (2.92%) Legal
6 11 (2.68%) Automotive
6 11 (2.68%) Multimedia
6 11 (2.68%) Telecoms
7 10 (2.43%) Marketing
7 10 (2.43%) Pharmaceutical
8 8 (1.95%) Aerospace
9 7 (1.70%) Finance
9 7 (1.70%) Retail
10 6 (1.46%) Inclusion and Diversity
11 5 (1.22%) Documentation Skills
12 2 (0.49%) Advertising
12 2 (0.49%) Public Sector
13 1 (0.24%) Electronics
Libraries, Frameworks & Software Standards
1 4 (0.97%) .NET
Miscellaneous
1 74 (18.00%) Driving Licence
2 27 (6.57%) Self-Motivation
3 23 (5.60%) Onboarding
4 13 (3.16%) Data Centre
5 11 (2.68%) FMCG
6 7 (1.70%) CCTV
6 7 (1.70%) Renewable Energy
7 6 (1.46%) CMDB
8 5 (1.22%) Clustering
8 5 (1.22%) Enterprise Software
9 4 (0.97%) CAN bus
9 4 (0.97%) Smartphone
9 4 (0.97%) Video Conferencing
10 3 (0.73%) Cyber Security Posture
10 3 (0.73%) Robotics
10 3 (0.73%) Security Posture
11 2 (0.49%) Industrial Internet of Things
11 2 (0.49%) Management Information System
11 2 (0.49%) SCADA
11 2 (0.49%) Social Media
Operating Systems
1 149 (36.25%) Windows
2 69 (16.79%) Windows Server
3 16 (3.89%) Linux
4 15 (3.65%) Windows 10
5 14 (3.41%) Apple iOS
6 8 (1.95%) Android
7 6 (1.46%) Windows 7
7 6 (1.46%) Windows Server 2019
8 5 (1.22%) Mac OS
8 5 (1.22%) Windows Server 2008
9 2 (0.49%) CentOS
9 2 (0.49%) SUSE
9 2 (0.49%) Ubuntu
9 2 (0.49%) VMS
9 2 (0.49%) Windows Server 2012
10 1 (0.24%) Windows Server 2016
Processes & Methodologies
1 152 (36.98%) Problem-Solving
2 80 (19.46%) Customer Service
3 34 (8.27%) Infrastructure Engineering
4 33 (8.03%) Incident Management
4 33 (8.03%) Mentoring
5 29 (7.06%) ITIL
6 27 (6.57%) ITSM
7 20 (4.87%) Continuous Improvement
7 20 (4.87%) Cybersecurity
7 20 (4.87%) Proactive Monitoring
8 19 (4.62%) Root Cause Analysis
8 19 (4.62%) Service Delivery
9 18 (4.38%) CAD
9 18 (4.38%) CRM
10 17 (4.14%) SIEM
11 16 (3.89%) Mobile Device Management
12 14 (3.41%) Presales
13 12 (2.92%) Customer Experience
13 12 (2.92%) Project Delivery
14 11 (2.68%) Cloud Operations
Programming Languages
1 21 (5.11%) SQL
2 8 (1.95%) Ladder Logic
2 8 (1.95%) PowerShell
3 6 (1.46%) Python
4 5 (1.22%) PHP
5 4 (0.97%) C#
5 4 (0.97%) Java
5 4 (0.97%) JavaScript
6 2 (0.49%) Google Apps Script
Qualifications
1 40 (9.73%) Degree
2 17 (4.14%) Microsoft Certification
3 14 (3.41%) SC Cleared
3 14 (3.41%) Security Cleared
4 9 (2.19%) A+ Certification
5 8 (1.95%) HNC
6 7 (1.70%) CCNA
6 7 (1.70%) CCNP
6 7 (1.70%) Cisco Certification
6 7 (1.70%) MCSA
6 7 (1.70%) MCSE
6 7 (1.70%) Microsoft Certified Professional
7 6 (1.46%) ITIL Foundation Certificate
7 6 (1.46%) MCITP
8 4 (0.97%) CompTIA Security+
8 4 (0.97%) Computer Science Degree
8 4 (0.97%) Master's Degree
9 3 (0.73%) BPSS Clearance
9 3 (0.73%) HND
10 2 (0.49%) DBS Check
Quality Assurance & Compliance
1 38 (9.25%) SLA
2 14 (3.41%) Cyber Essentials
3 6 (1.46%) ISO/IEC 27001
4 5 (1.22%) COSHH
4 5 (1.22%) GDPR
4 5 (1.22%) GMP
5 4 (0.97%) NIST
6 3 (0.73%) Cyber Essentials PLUS
7 2 (0.49%) PCI DSS
System Software
1 89 (21.65%) Active Directory
2 31 (7.54%) VMware Infrastructure
3 19 (4.62%) Hyper-V
4 4 (0.97%) Virtual Desktop
5 3 (0.73%) Virtual Machines
6 2 (0.49%) BitLocker
7 1 (0.24%) VMware Server
7 1 (0.24%) VMware Workstation
Systems Management
1 37 (9.00%) Microsoft Intune
2 7 (1.70%) Jamf Pro
3 5 (1.22%) Failover Clustering
4 4 (0.97%) Nagios
4 4 (0.97%) ZABBIX
5 3 (0.73%) FortiGate
6 2 (0.49%) Ansible
6 2 (0.49%) Functional Safety
6 2 (0.49%) SCCM
6 2 (0.49%) Single Sign-On
6 2 (0.49%) Terraform
Vendors
1 120 (29.20%) Microsoft
2 39 (9.49%) VMware
3 25 (6.08%) Google
4 20 (4.87%) Cisco
5 19 (4.62%) Dell
6 15 (3.65%) Juniper
7 14 (3.41%) Fortinet
8 13 (3.16%) McAfee
9 11 (2.68%) Fujitsu
9 11 (2.68%) ServiceNow
9 11 (2.68%) Virgin Media
10 9 (2.19%) Samsung
11 7 (1.70%) Draytek
11 7 (1.70%) Mitel
11 7 (1.70%) WatchGuard
12 6 (1.46%) Darktrace
12 6 (1.46%) HP
12 6 (1.46%) Red Hat
13 5 (1.22%) Apple
13 5 (1.22%) Salesforce