Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 19 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Apr 2026
Same period 2025 Same period 2024
Rank 51 56 64
Rank change year-on-year +5 +8 +74
Permanent jobs requiring a Support Engineer 388 214 399
As % of all permanent jobs in the Midlands 3.20% 4.40% 3.55%
As % of the Job Titles category 3.45% 4.93% 3.77%
Number of salaries quoted 289 112 336
10th Percentile £26,000 £25,500 £23,500
25th Percentile £28,000 £27,688 £25,938
Median annual salary (50th Percentile) £32,500 £32,750 £30,000
Median % change year-on-year -0.76% +9.17% -
75th Percentile £41,250 £52,500 £37,500
90th Percentile £46,350 £62,750 £43,875
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -1.52%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,254 4,344 10,576
% of permanent jobs with a recognized job title 92.73% 89.36% 94.03%
Number of salaries quoted 7,069 2,752 8,181
10th Percentile £28,500 £27,750 £26,250
25th Percentile £35,000 £35,000 £33,500
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -9.52%
75th Percentile £65,000 £63,750 £60,741
90th Percentile £80,000 £76,250 £75,000
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.37%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 19 April 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 19 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +6 212 £33,500 -12.42% 22
East Midlands -7 171 £30,000 -6.98% 29
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 19 April 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 139 (35.82%) Problem-Solving
2 130 (33.51%) Windows
3 117 (30.15%) Microsoft 365
4 105 (27.06%) Microsoft
5 81 (20.88%) Azure
6 79 (20.36%) Active Directory
7 70 (18.04%) Customer Service
8 56 (14.43%) Windows Server
9 47 (12.11%) Entra ID
9 47 (12.11%) Firewall
10 41 (10.57%) DNS
11 40 (10.31%) SLA
12 36 (9.28%) Microsoft Intune
13 34 (8.76%) SharePoint
14 33 (8.51%) LAN
14 33 (8.51%) VMware
15 32 (8.25%) DHCP
16 31 (7.99%) ITSM
16 31 (7.99%) SQL
16 31 (7.99%) WAN
17 30 (7.73%) Continuous Improvement
18 29 (7.47%) ITIL
19 28 (7.22%) VMware Infrastructure
20 26 (6.70%) Mentoring
21 25 (6.44%) Incident Management
22 24 (6.19%) Root Cause Analysis
23 23 (5.93%) VPN
24 22 (5.67%) Google
24 22 (5.67%) Proactive Monitoring
25 21 (5.41%) Cisco

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (8.76%) SharePoint
2 19 (4.90%) Microsoft Exchange
3 8 (2.06%) Confluence
4 4 (1.03%) Exchange Server 2007
4 4 (1.03%) Exchange Server 2010
4 4 (1.03%) Exchange Server 2013
4 4 (1.03%) IIS
Applications
1 19 (4.90%) Microsoft Office
2 2 (0.52%) EPLAN
2 2 (0.52%) Microsoft Excel
2 2 (0.52%) Photoshop
3 1 (0.26%) AutoCAD
Business Applications
1 6 (1.55%) Dynamics CRM
2 5 (1.29%) Q-Pulse
3 1 (0.26%) Shopify
Cloud Services
1 117 (30.15%) Microsoft 365
2 81 (20.88%) Azure
3 47 (12.11%) Entra ID
4 19 (4.90%) Google Workspace
5 14 (3.61%) SaaS
6 10 (2.58%) OneDrive
7 7 (1.80%) AWS
8 3 (0.77%) Amazon CloudWatch
8 3 (0.77%) Azure Monitor
8 3 (0.77%) Datadog
8 3 (0.77%) GCP
8 3 (0.77%) IaaS
8 3 (0.77%) PaaS
9 2 (0.52%) Power Platform
9 2 (0.52%) Pulumi
9 2 (0.52%) Slack
10 1 (0.26%) Mimecast
Communications & Networking
1 47 (12.11%) Firewall
2 41 (10.57%) DNS
3 33 (8.51%) LAN
4 32 (8.25%) DHCP
5 31 (7.99%) WAN
6 23 (5.93%) VPN
7 14 (3.61%) Wireless
8 11 (2.84%) VoIP
9 10 (2.58%) Wi-Fi
10 8 (2.06%) TCP/IP
11 5 (1.29%) Internet
11 5 (1.29%) TETRA
12 4 (1.03%) IP Telephony
12 4 (1.03%) Remote Desktop
12 4 (1.03%) WLAN
13 3 (0.77%) ADSL
13 3 (0.77%) Broadband
13 3 (0.77%) Ethernet
13 3 (0.77%) VDSL
14 2 (0.52%) VLAN
Database & Business Intelligence
1 12 (3.09%) SQL Server
2 2 (0.52%) MySQL
2 2 (0.52%) Power BI
3 1 (0.26%) Azure SQL Database
3 1 (0.26%) MongoDB
Development Applications
1 18 (4.64%) JIRA
General
1 104 (26.80%) Social Skills
2 47 (12.11%) Manufacturing
3 20 (5.15%) Law
4 19 (4.90%) Analytical Skills
5 16 (4.12%) Organisational Skills
6 14 (3.61%) Legal
7 11 (2.84%) Multimedia
8 10 (2.58%) Marketing
9 7 (1.80%) Finance
9 7 (1.80%) Telecoms
10 5 (1.29%) Pharmaceutical
11 4 (1.03%) Public Sector
12 3 (0.77%) Aerospace
12 3 (0.77%) Automotive
12 3 (0.77%) Electronics
13 2 (0.52%) Documentation Skills
14 1 (0.26%) Agriculture
14 1 (0.26%) Inclusion and Diversity
14 1 (0.26%) Military
Libraries, Frameworks & Software Standards
1 2 (0.52%) CSS
1 2 (0.52%) HTML
1 2 (0.52%) JSON
2 1 (0.26%) LDAP
Miscellaneous
1 68 (17.53%) Driving Licence
2 17 (4.38%) Self-Motivation
3 16 (4.12%) Data Centre
4 13 (3.35%) Onboarding
5 10 (2.58%) CCTV
6 9 (2.32%) FMCG
7 7 (1.80%) Robotics
8 4 (1.03%) CAN bus
8 4 (1.03%) Smartphone
8 4 (1.03%) Social Media
9 3 (0.77%) Analytical Mindset
9 3 (0.77%) Cyber Security Posture
9 3 (0.77%) Management Information System
9 3 (0.77%) PKI
9 3 (0.77%) Security Posture
10 2 (0.52%) CMDB
11 1 (0.26%) Clustering
11 1 (0.26%) IoT
11 1 (0.26%) Low-Code
Operating Systems
1 130 (33.51%) Windows
2 56 (14.43%) Windows Server
3 14 (3.61%) Windows 10
4 12 (3.09%) Linux
5 11 (2.84%) Apple iOS
6 5 (1.29%) Android
6 5 (1.29%) Windows Server 2019
7 4 (1.03%) Windows 7
8 3 (0.77%) CentOS
8 3 (0.77%) Mac OS
8 3 (0.77%) SUSE
8 3 (0.77%) Ubuntu
9 1 (0.26%) VMS
9 1 (0.26%) Windows Server 2012
9 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 139 (35.82%) Problem-Solving
2 70 (18.04%) Customer Service
3 31 (7.99%) ITSM
4 30 (7.73%) Continuous Improvement
5 29 (7.47%) ITIL
6 26 (6.70%) Mentoring
7 25 (6.44%) Incident Management
8 24 (6.19%) Root Cause Analysis
9 22 (5.67%) Proactive Monitoring
10 21 (5.41%) Service Delivery
11 20 (5.15%) SIEM
12 19 (4.90%) Infrastructure Engineering
12 19 (4.90%) Presales
13 16 (4.12%) Cybersecurity
14 15 (3.87%) CRM
14 15 (3.87%) Time Management
15 14 (3.61%) Customer Experience
16 12 (3.09%) Mathematics
17 11 (2.84%) ERP
18 10 (2.58%) Disaster Recovery
Programming Languages
1 31 (7.99%) SQL
2 16 (4.12%) PowerShell
3 13 (3.35%) Ladder Logic
4 4 (1.03%) Bash
4 4 (1.03%) Bicep
4 4 (1.03%) Python
5 3 (0.77%) PHP
6 2 (0.52%) Google Apps Script
6 2 (0.52%) JavaScript
6 2 (0.52%) VBA
Qualifications
1 20 (5.15%) Degree
2 15 (3.87%) SC Cleared
2 15 (3.87%) Security Cleared
3 13 (3.35%) Microsoft Certification
4 10 (2.58%) HNC
5 9 (2.32%) A+ Certification
5 9 (2.32%) DBS Check
6 7 (1.80%) HND
6 7 (1.80%) ITIL Foundation Certificate
7 6 (1.55%) MCITP
8 4 (1.03%) CCNA
8 4 (1.03%) CCNP
8 4 (1.03%) Cisco Certification
8 4 (1.03%) CompTIA Security+
8 4 (1.03%) DV Cleared
8 4 (1.03%) MCSA
8 4 (1.03%) MCSE
8 4 (1.03%) Microsoft Certified Professional
9 3 (0.77%) BPSS Clearance
Quality Assurance & Compliance
1 40 (10.31%) SLA
2 11 (2.84%) Cyber Essentials
3 9 (2.32%) ISO/IEC 27001
4 5 (1.29%) COSHH
4 5 (1.29%) GMP
5 4 (1.03%) NIST
6 3 (0.77%) Cyber Essentials PLUS
7 1 (0.26%) Accessibility
7 1 (0.26%) GDPR
System Software
1 79 (20.36%) Active Directory
2 28 (7.22%) VMware Infrastructure
3 16 (4.12%) Hyper-V
4 3 (0.77%) Virtual Machines
5 2 (0.52%) BitLocker
6 1 (0.26%) Virtual Desktop
6 1 (0.26%) VMware Workstation
Systems Management
1 36 (9.28%) Microsoft Intune
2 4 (1.03%) Terraform
3 2 (0.52%) Ansible
3 2 (0.52%) Jamf Pro
3 2 (0.52%) SCCM
3 2 (0.52%) Single Sign-On
Vendors
1 105 (27.06%) Microsoft
2 33 (8.51%) VMware
3 22 (5.67%) Google
4 21 (5.41%) Cisco
5 20 (5.15%) Dell
6 16 (4.12%) Juniper
6 16 (4.12%) McAfee
7 14 (3.61%) ServiceNow
8 12 (3.09%) Salesforce
9 11 (2.84%) Fortinet
9 11 (2.84%) Fujitsu
9 11 (2.84%) Virgin Media
10 7 (1.80%) HP
11 6 (1.55%) Freshdesk
11 6 (1.55%) Siemens
12 4 (1.03%) Draytek
12 4 (1.03%) Mitel
12 4 (1.03%) WatchGuard
13 3 (0.77%) Infor
13 3 (0.77%) Red Hat