Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 3 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 Jul 2025
Same period 2024 Same period 2023
Rank 82 67 137
Rank change year-on-year -15 +70 +37
Permanent jobs requiring a Support Engineer 245 474 186
As % of all permanent jobs advertised in the Midlands 3.57% 3.40% 2.27%
As % of the Job Titles category 3.89% 3.60% 2.53%
Number of salaries quoted 209 347 162
10th Percentile £26,000 £24,000 £24,004
25th Percentile £29,750 £26,250 £26,250
Median annual salary (50th Percentile) £37,500 £30,500 £29,000
Median % change year-on-year +22.95% +5.17% -3.33%
75th Percentile £52,500 £38,750 £38,750
90th Percentile £63,750 £47,500 £49,875
England median annual salary £38,500 £32,500 £33,750
% change year-on-year +18.46% -3.70% -0.74%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,303 13,155 7,345
% of permanent jobs with a recognized job title 91.88% 94.32% 89.81%
Number of salaries quoted 3,055 9,192 4,504
10th Percentile £26,500 £26,250 £29,000
25th Percentile £32,256 £34,750 £37,844
Median annual salary (50th Percentile) £47,683 £47,500 £52,500
Median % change year-on-year +0.39% -9.52% +5.00%
75th Percentile £63,500 £61,250 £66,250
90th Percentile £76,250 £75,000 £77,500
England median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 3 July 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 3 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -2 134 £37,500 +22.95% 55
East Midlands -15 111 £37,500 +22.95% 52
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 3 July 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 124 (50.61%) Windows
2 87 (35.51%) Active Directory
3 80 (32.65%) Social Skills
4 75 (30.61%) Microsoft
5 73 (29.80%) Firewall
6 68 (27.76%) Problem-Solving
7 63 (25.71%) Microsoft 365
8 61 (24.90%) Windows Server
9 60 (24.49%) WAN
10 55 (22.45%) LAN
11 54 (22.04%) Azure
12 43 (17.55%) Cisco
13 42 (17.14%) Driving Licence
14 37 (15.10%) Customer Service
15 36 (14.69%) Infrastructure Engineering
16 34 (13.88%) VMware
16 34 (13.88%) VMware Infrastructure
16 34 (13.88%) PowerShell
17 31 (12.65%) Degree
17 31 (12.65%) Microsoft Exchange
18 30 (12.24%) DNS
18 30 (12.24%) Continuous Improvement
19 28 (11.43%) Public Sector
20 27 (11.02%) Onboarding
21 26 (10.61%) Juniper
21 26 (10.61%) SQL
22 24 (9.80%) Inclusion and Diversity
23 23 (9.39%) AWS
24 22 (8.98%) ServiceNow
24 22 (8.98%) DHCP

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (12.65%) Microsoft Exchange
2 14 (5.71%) Confluence
2 14 (5.71%) SharePoint
3 6 (2.45%) IIS
Applications
1 17 (6.94%) Microsoft Office
2 8 (3.27%) AutoCAD
2 8 (3.27%) Chatbot
3 2 (0.82%) SOLIDWORKS
Business Applications
1 6 (2.45%) Oracle Applications
1 6 (2.45%) Oracle EBS
2 1 (0.41%) Dynamics CRM
Cloud Services
1 63 (25.71%) Microsoft 365
2 54 (22.04%) Azure
3 23 (9.39%) AWS
4 14 (5.71%) Amazon CloudWatch
4 14 (5.71%) Amazon EC2
4 14 (5.71%) Amazon ELB
4 14 (5.71%) Amazon Glacier
4 14 (5.71%) Amazon S3
4 14 (5.71%) AWS KMS
4 14 (5.71%) Virtual Private Cloud
5 9 (3.67%) SaaS
6 7 (2.86%) Entra ID
6 7 (2.86%) Serverless
7 6 (2.45%) Amazon ECS
7 6 (2.45%) AWS Lambda
8 2 (0.82%) Dynamics 365
9 1 (0.41%) Azure Functions
9 1 (0.41%) Azure Key Vault
9 1 (0.41%) Azure Monitor
9 1 (0.41%) Power Platform
Communications & Networking
1 73 (29.80%) Firewall
2 60 (24.49%) WAN
3 55 (22.45%) LAN
4 30 (12.24%) DNS
5 22 (8.98%) DHCP
6 13 (5.31%) VPN
7 11 (4.49%) SAN
8 10 (4.08%) Wi-Fi
9 9 (3.67%) SD-WAN
10 8 (3.27%) Remote Desktop
10 8 (3.27%) VLAN
11 6 (2.45%) Cisco Firepower
12 5 (2.04%) iSCSI
12 5 (2.04%) TCP/IP
13 4 (1.63%) Broadband
14 2 (0.82%) Softphone
15 1 (0.41%) 3G
15 1 (0.41%) PBX
15 1 (0.41%) Wireless
15 1 (0.41%) WLAN
Database & Business Intelligence
1 14 (5.71%) Amazon RDS
2 8 (3.27%) SQL Server
3 1 (0.41%) Power BI
3 1 (0.41%) SQL Server Reporting Services
Development Applications
1 14 (5.71%) Git
1 14 (5.71%) JIRA
1 14 (5.71%) Vagrant
2 13 (5.31%) Jenkins
3 2 (0.82%) Sonatype Nexus
General
1 80 (32.65%) Social Skills
2 28 (11.43%) Public Sector
3 24 (9.80%) Inclusion and Diversity
4 19 (7.76%) Manufacturing
5 11 (4.49%) Automotive
6 6 (2.45%) Advertising
6 6 (2.45%) Aerospace
6 6 (2.45%) Analytical Skills
6 6 (2.45%) Retail
7 5 (2.04%) Billing
7 5 (2.04%) Electronics
7 5 (2.04%) Marketing
7 5 (2.04%) Organisational Skills
7 5 (2.04%) Pharmaceutical
7 5 (2.04%) Telecoms
8 4 (1.63%) Finance
9 2 (0.82%) Back Office
9 2 (0.82%) Publishing
10 1 (0.41%) Documentation Skills
10 1 (0.41%) Presentation Skills
Libraries, Frameworks & Software Standards
1 7 (2.86%) .NET
2 6 (2.45%) Middleware
2 6 (2.45%) Oracle Fusion
3 2 (0.82%) EDI
4 1 (0.41%) Ajax
4 1 (0.41%) AngularJS
4 1 (0.41%) CSS
4 1 (0.41%) Entity Framework
4 1 (0.41%) HTML
4 1 (0.41%) jQuery
4 1 (0.41%) KnockoutJS
4 1 (0.41%) Razor View Engine
4 1 (0.41%) WCF
4 1 (0.41%) Web Services
Miscellaneous
1 42 (17.14%) Driving Licence
2 27 (11.02%) Onboarding
3 19 (7.76%) Data Centre
4 13 (5.31%) Replication
5 8 (3.27%) Self-Motivation
6 3 (1.22%) EPoS
6 3 (1.22%) Social Media
7 2 (0.82%) Security Posture
8 1 (0.41%) Data Protection Act
8 1 (0.41%) Management Information System
8 1 (0.41%) NHS
8 1 (0.41%) Renewable Energy
8 1 (0.41%) SCADA
8 1 (0.41%) Solar Energy
8 1 (0.41%) Video Conferencing
8 1 (0.41%) Virtual Team
Operating Systems
1 124 (50.61%) Windows
2 61 (24.90%) Windows Server
3 19 (7.76%) Linux
3 19 (7.76%) Windows Server 2016
4 18 (7.35%) Windows 10
5 14 (5.71%) VMS
6 13 (5.31%) Windows Server 2019
7 4 (1.63%) Windows Server 2012
8 3 (1.22%) Windows 7
9 1 (0.41%) Android
9 1 (0.41%) Apple iOS
9 1 (0.41%) Mac OS X
Processes & Methodologies
1 68 (27.76%) Problem-Solving
2 37 (15.10%) Customer Service
3 36 (14.69%) Infrastructure Engineering
4 30 (12.24%) Continuous Improvement
5 20 (8.16%) Mentoring
6 18 (7.35%) Proactive Monitoring
7 17 (6.94%) Cybersecurity
8 16 (6.53%) Incident Management
9 15 (6.12%) Change Management
9 15 (6.12%) Data Security
10 14 (5.71%) Cloud Security
10 14 (5.71%) Configuration Management
10 14 (5.71%) DevOps
11 13 (5.31%) Infrastructure Management
11 13 (5.31%) Network Design
11 13 (5.31%) SIEM
12 10 (4.08%) Customer-Centric Approach
12 10 (4.08%) Customer-Centricity
12 10 (4.08%) Root Cause Analysis
13 9 (3.67%) Process Improvement
Programming Languages
1 34 (13.88%) PowerShell
2 26 (10.61%) SQL
3 20 (8.16%) Python
4 13 (5.31%) Groovy
5 7 (2.86%) VB
6 6 (2.45%) Java
7 1 (0.41%) C#
7 1 (0.41%) JavaScript
7 1 (0.41%) T-SQL
Qualifications
1 31 (12.65%) Degree
2 22 (8.98%) A+ Certification
2 22 (8.98%) Microsoft Certification
3 21 (8.57%) MCP
3 21 (8.57%) MCSA
4 18 (7.35%) Cisco Certification
5 16 (6.53%) Security Cleared
6 15 (6.12%) MCSE
6 15 (6.12%) SC Cleared
7 12 (4.90%) CCNA
8 10 (4.08%) HNC
8 10 (4.08%) HND
9 8 (3.27%) CCNP
9 8 (3.27%) DBS Check
10 6 (2.45%) CCIE
11 3 (1.22%) Computer Science Degree
12 2 (0.82%) Network+ Certification
13 1 (0.41%) Azure Certification
13 1 (0.41%) NVQ Level 3
Quality Assurance & Compliance
1 13 (5.31%) SLA
2 6 (2.45%) PCI DSS
2 6 (2.45%) Sarbanes-Oxley
3 5 (2.04%) Accessibility
4 2 (0.82%) ISO 9000
5 1 (0.41%) ISO/IEC 27001
5 1 (0.41%) NIST
System Software
1 87 (35.51%) Active Directory
2 34 (13.88%) VMware Infrastructure
3 13 (5.31%) DFS Replication
3 13 (5.31%) XenApp
4 12 (4.90%) Hyper-V
5 6 (2.45%) Terminal Services
5 6 (2.45%) vSphere
6 2 (0.82%) Firmware
7 1 (0.41%) BitLocker
Systems Management
1 21 (8.57%) Microsoft Intune
2 14 (5.71%) Ansible
2 14 (5.71%) Grafana
2 14 (5.71%) Prometheus
2 14 (5.71%) Terraform
3 10 (4.08%) SCCM
4 5 (2.04%) Autotask
5 1 (0.41%) Kubernetes
Vendors
1 75 (30.61%) Microsoft
2 43 (17.55%) Cisco
3 34 (13.88%) VMware
4 26 (10.61%) Juniper
5 22 (8.98%) ServiceNow
6 20 (8.16%) Meraki
7 19 (7.76%) HP
8 18 (7.35%) Dell
9 14 (5.71%) Citrix
10 13 (5.31%) CheckPoint
10 13 (5.31%) SonicWALL
11 12 (4.90%) McAfee
12 11 (4.49%) Aruba
12 11 (4.49%) Siemens
13 6 (2.45%) Fortinet
13 6 (2.45%) NetApp
13 6 (2.45%) Oracle
13 6 (2.45%) Palo Alto
14 5 (2.04%) Datto
15 4 (1.63%) Sun