Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 14 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Sep 2026
Same period 2025 Same period 2024
Rank 63 32 98
Rank change year-on-year -31 +66 +21
Permanent jobs requiring a Support Engineer 340 352 238
As % of all permanent jobs in the Midlands 2.22% 6.24% 2.37%
As % of the Job Titles category 2.38% 6.79% 2.50%
Number of salaries quoted 264 309 151
10th Percentile £27,500 £26,000 £26,750
25th Percentile £31,250 £29,750 £29,375
Median annual salary (50th Percentile) £37,500 £37,500 £34,000
Median % change year-on-year - +10.29% +9.68%
75th Percentile £43,750 £43,750 £40,000
90th Percentile £47,500 £57,500 £47,500
England median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +1.45%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 14,286 5,184 9,503
% of permanent jobs with a recognized job title 93.46% 91.93% 94.79%
Number of salaries quoted 9,978 3,273 5,473
10th Percentile £30,000 £26,750 £28,119
25th Percentile £40,000 £31,335 £35,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £65,000 £62,500 £63,750
90th Percentile £80,000 £77,500 £77,500
England median annual salary £59,853 £55,000 £55,000
% change year-on-year +8.82% - -8.33%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 14 September 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 14 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -28 192 £38,500 +2.67% 38
East Midlands -16 148 £36,250 -3.33% 27
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 14 September 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 133 (39.12%) Problem-Solving
2 129 (37.94%) Microsoft
3 111 (32.65%) Windows
4 103 (30.29%) Microsoft 365
5 80 (23.53%) Customer Service
6 73 (21.47%) Continuous Improvement
7 72 (21.18%) Active Directory
8 68 (20.00%) Azure
9 61 (17.94%) Entra ID
10 57 (16.76%) DNS
10 57 (16.76%) Windows Server
11 43 (12.65%) Firewall
12 42 (12.35%) DHCP
13 41 (12.06%) VPN
14 37 (10.88%) VMware
15 33 (9.71%) Microsoft Intune
16 32 (9.41%) VMware Infrastructure
17 31 (9.12%) Cybersecurity
17 31 (9.12%) Hyper-V
17 31 (9.12%) TCP/IP
17 31 (9.12%) Wireless
18 30 (8.82%) Linux
18 30 (8.82%) SQL
19 29 (8.53%) Microsoft Exchange
19 29 (8.53%) SharePoint
20 27 (7.94%) Root Cause Analysis
21 25 (7.35%) Microsoft Office
21 25 (7.35%) PowerShell
22 23 (6.76%) IIS
23 21 (6.18%) Windows 10

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (8.53%) Microsoft Exchange
1 29 (8.53%) SharePoint
2 23 (6.76%) IIS
3 5 (1.47%) Apache
3 5 (1.47%) nginx
4 1 (0.29%) Mendix
Applications
1 25 (7.35%) Microsoft Office
2 3 (0.88%) Microsoft Excel
2 3 (0.88%) Photoshop
Business Applications
1 3 (0.88%) Dynamics CRM
2 1 (0.29%) iTrent
Cloud Services
1 103 (30.29%) Microsoft 365
2 68 (20.00%) Azure
3 61 (17.94%) Entra ID
4 14 (4.12%) Google Workspace
5 7 (2.06%) OneDrive
6 6 (1.76%) AWS
7 5 (1.47%) Microsoft Copilot
7 5 (1.47%) Power Automate
8 3 (0.88%) Dynamics 365
9 2 (0.59%) GCP
10 1 (0.29%) Mimecast
10 1 (0.29%) Power Platform
10 1 (0.29%) SaaS
Communications & Networking
1 57 (16.76%) DNS
2 43 (12.65%) Firewall
3 42 (12.35%) DHCP
4 41 (12.06%) VPN
5 31 (9.12%) TCP/IP
5 31 (9.12%) Wireless
6 16 (4.71%) Wi-Fi
7 9 (2.65%) LAN
7 9 (2.65%) VLAN
8 8 (2.35%) WAN
9 5 (1.47%) Cisco IOS
10 4 (1.18%) Internet
10 4 (1.18%) IP Telephony
10 4 (1.18%) MQTT
10 4 (1.18%) Network Security
10 4 (1.18%) Remote Desktop
11 3 (0.88%) VoIP
12 2 (0.59%) SAN
13 1 (0.29%) DMZ
13 1 (0.29%) Structured Cabling
Database & Business Intelligence
1 11 (3.24%) SQL Server
2 4 (1.18%) Azure SQL Database
2 4 (1.18%) MongoDB
3 3 (0.88%) MySQL
Development Applications
1 2 (0.59%) JIRA
2 1 (0.29%) Carbide.c++
2 1 (0.29%) SQL Server Management Studio (SSMS)
General
1 125 (36.76%) Social Skills
2 42 (12.35%) Manufacturing
3 29 (8.53%) Analytical Skills
4 26 (7.65%) Marketing
5 15 (4.41%) Organisational Skills
6 14 (4.12%) Agriculture
7 11 (3.24%) Telecoms
8 10 (2.94%) Electronics
9 8 (2.35%) Retail
9 8 (2.35%) Spanish Language
10 6 (1.76%) Legal
11 5 (1.47%) Documentation Skills
12 4 (1.18%) Finance
12 4 (1.18%) Presentation Skills
13 3 (0.88%) Inclusion and Diversity
13 3 (0.88%) Public Sector
14 2 (0.59%) Advertising
14 2 (0.59%) Aerospace
15 1 (0.29%) Law
15 1 (0.29%) Military
Libraries, Frameworks & Software Standards
1 5 (1.47%) LDAP
2 4 (1.18%) COM
2 4 (1.18%) DCOM
2 4 (1.18%) Middleware
3 3 (0.88%) CSS
3 3 (0.88%) HTML
3 3 (0.88%) JSON
3 3 (0.88%) Terraform
4 2 (0.59%) Pulumi
Miscellaneous
1 62 (18.24%) Driving Licence
2 22 (6.47%) Self-Motivation
3 14 (4.12%) CCTV
4 12 (3.53%) Onboarding
5 9 (2.65%) IoT
6 7 (2.06%) PKI
7 5 (1.47%) Video Conferencing
8 4 (1.18%) Analytical Mindset
8 4 (1.18%) Data Centre
8 4 (1.18%) Mobile App
8 4 (1.18%) Smartcard
9 3 (0.88%) FMCG
9 3 (0.88%) Social Media
10 2 (0.59%) Cyber Threat
10 2 (0.59%) Replication
10 2 (0.59%) Robotics
11 1 (0.29%) Clustering
11 1 (0.29%) Educational Technology
11 1 (0.29%) Enterprise Software
11 1 (0.29%) SCADA
Operating Systems
1 111 (32.65%) Windows
2 57 (16.76%) Windows Server
3 30 (8.82%) Linux
4 21 (6.18%) Windows 10
5 11 (3.24%) Mac OS
6 8 (2.35%) Android
7 5 (1.47%) Apple iOS
7 5 (1.47%) Ubuntu
8 4 (1.18%) VMS
9 1 (0.29%) Red Hat Enterprise Linux
9 1 (0.29%) Windows Server 2012
Processes & Methodologies
1 133 (39.12%) Problem-Solving
2 80 (23.53%) Customer Service
3 73 (21.47%) Continuous Improvement
4 31 (9.12%) Cybersecurity
5 27 (7.94%) Root Cause Analysis
6 20 (5.88%) Customer Experience
6 20 (5.88%) Presales
7 17 (5.00%) Business Continuity
8 16 (4.71%) Decision-Making
8 16 (4.71%) Disaster Recovery
8 16 (4.71%) ITSM
9 15 (4.41%) Service Delivery
10 14 (4.12%) AI
11 13 (3.82%) ITIL
11 13 (3.82%) Mentoring
11 13 (3.82%) Process Improvement
12 12 (3.53%) ERP
13 11 (3.24%) Stakeholder Management
13 11 (3.24%) User Experience
14 10 (2.94%) Infrastructure Engineering
Programming Languages
1 30 (8.82%) SQL
2 25 (7.35%) PowerShell
3 19 (5.59%) Ladder Logic
4 5 (1.47%) Python
5 3 (0.88%) Bash
5 3 (0.88%) Bicep
5 3 (0.88%) JavaScript
5 3 (0.88%) PHP
5 3 (0.88%) VBA
6 1 (0.29%) T-SQL
Qualifications
1 17 (5.00%) Degree
2 16 (4.71%) DBS Check
3 13 (3.82%) Security Cleared
4 11 (3.24%) Microsoft Certification
5 9 (2.65%) SC Cleared
6 8 (2.35%) CCNA
6 8 (2.35%) Cisco Certification
7 4 (1.18%) CCNP
7 4 (1.18%) MCSA
7 4 (1.18%) MCSE
7 4 (1.18%) Microsoft Certified Professional
8 3 (0.88%) Azure Certification
8 3 (0.88%) DV Cleared
8 3 (0.88%) HND
9 2 (0.59%) HNC
10 1 (0.29%) Network+ Certification
10 1 (0.29%) PMP
Quality Assurance & Compliance
1 15 (4.41%) SLA
2 10 (2.94%) ISO/IEC 27001
3 9 (2.65%) Cyber Essentials
4 5 (1.47%) ISO 9001
4 5 (1.47%) PCI DSS
5 3 (0.88%) GMP
6 2 (0.59%) Accessibility
7 1 (0.29%) GDPR
System Software
1 72 (21.18%) Active Directory
2 32 (9.41%) VMware Infrastructure
3 31 (9.12%) Hyper-V
4 4 (1.18%) Virtual Machines
5 3 (0.88%) Firmware
6 2 (0.59%) Virtual Desktop
7 1 (0.29%) VMware ESXi
7 1 (0.29%) vSphere
Systems Management
1 33 (9.71%) Microsoft Intune
2 2 (0.59%) SCCM
2 2 (0.59%) WSUS
3 1 (0.29%) Ansible
3 1 (0.29%) Backup Exec
3 1 (0.29%) Kubernetes
Vendors
1 129 (37.94%) Microsoft
2 37 (10.88%) VMware
3 16 (4.71%) Google
4 13 (3.82%) Cisco
5 9 (2.65%) SonicWALL
6 8 (2.35%) Salesforce
6 8 (2.35%) ServiceNow
7 7 (2.06%) Apple
7 7 (2.06%) WatchGuard
8 5 (1.47%) Citrix
8 5 (1.47%) Veeam
9 4 (1.18%) Dell
9 4 (1.18%) Draytek
9 4 (1.18%) Freshdesk
9 4 (1.18%) Juniper
9 4 (1.18%) McAfee
9 4 (1.18%) Mitel
9 4 (1.18%) Remedy
10 3 (0.88%) Fortinet
10 3 (0.88%) Palo Alto