Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 21 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Jan 2026
Same period 2025 Same period 2024
Rank 39 56 61
Rank change year-on-year +17 +5 +74
Permanent jobs requiring a Support Engineer 394 260 258
As % of all permanent jobs in the Midlands 4.93% 4.16% 3.82%
As % of the Job Titles category 5.43% 4.42% 4.04%
Number of salaries quoted 316 90 221
10th Percentile £25,750 £26,925 £24,000
25th Percentile £27,750 £28,500 £26,250
Median annual salary (50th Percentile) £35,000 £34,000 £30,500
Median % change year-on-year +2.94% +11.48% -4.69%
75th Percentile £41,500 £42,500 £38,750
90th Percentile £47,500 £52,625 £47,500
England median annual salary £36,000 £36,750 £35,000
% change year-on-year -2.04% +5.00% +6.06%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,260 5,888 6,380
% of permanent jobs with a recognized job title 90.82% 94.10% 94.36%
Number of salaries quoted 4,422 2,764 5,267
10th Percentile £28,000 £31,250 £26,250
25th Percentile £35,000 £38,750 £32,750
Median annual salary (50th Percentile) £50,000 £52,500 £48,500
Median % change year-on-year -4.76% +8.25% -7.62%
75th Percentile £65,000 £65,063 £61,473
90th Percentile £80,000 £78,750 £73,750
England median annual salary £55,000 £60,000 £57,000
% change year-on-year -8.33% +5.26% -8.80%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 21 January 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 21 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +32 210 £38,500 +2.67% 29
East Midlands +17 179 £31,500 -3.08% 19
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 21 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 160 (40.61%) Problem-Solving
2 145 (36.80%) Microsoft 365
3 138 (35.03%) Windows
4 128 (32.49%) Microsoft
5 102 (25.89%) Azure
6 97 (24.62%) Active Directory
7 84 (21.32%) Customer Service
8 76 (19.29%) Windows Server
9 64 (16.24%) DNS
10 59 (14.97%) DHCP
11 57 (14.47%) Entra ID
12 50 (12.69%) Degree
12 50 (12.69%) SharePoint
13 43 (10.91%) Mentoring
14 40 (10.15%) Microsoft Intune
15 39 (9.90%) Firewall
15 39 (9.90%) Infrastructure Engineering
16 38 (9.64%) ITIL
17 37 (9.39%) Cybersecurity
17 37 (9.39%) VMware
18 33 (8.38%) Incident Management
18 33 (8.38%) Microsoft Exchange
19 28 (7.11%) VMware Infrastructure
19 28 (7.11%) VPN
20 27 (6.85%) CRM
21 25 (6.35%) SaaS
22 24 (6.09%) LAN
22 24 (6.09%) SLA
23 22 (5.58%) WAN
24 21 (5.33%) AWS

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 50 (12.69%) SharePoint
2 33 (8.38%) Microsoft Exchange
3 7 (1.78%) Skype for Business
4 6 (1.52%) IIS
5 2 (0.51%) Exchange Server 2007
5 2 (0.51%) Exchange Server 2010
5 2 (0.51%) Exchange Server 2013
6 1 (0.25%) Appian
6 1 (0.25%) Confluence
Applications
1 18 (4.57%) AutoCAD
2 17 (4.31%) Microsoft Office
3 13 (3.30%) SOLIDWORKS
4 7 (1.78%) Chatbot
5 5 (1.27%) EPLAN
Business Applications
1 16 (4.06%) Dynamics CRM
2 1 (0.25%) Dynamics AX
Cloud Services
1 145 (36.80%) Microsoft 365
2 102 (25.89%) Azure
3 57 (14.47%) Entra ID
4 25 (6.35%) SaaS
5 21 (5.33%) AWS
6 10 (2.54%) GCP
6 10 (2.54%) OneDrive
7 8 (2.03%) Google Workspace
8 7 (1.78%) Azure Sentinel
9 5 (1.27%) Cloud Computing
9 5 (1.27%) iPaaS
10 3 (0.76%) Amazon CloudWatch
10 3 (0.76%) Azure Monitor
10 3 (0.76%) Datadog
10 3 (0.76%) IaaS
10 3 (0.76%) PaaS
11 2 (0.51%) Dynamics 365
11 2 (0.51%) Nutanix
11 2 (0.51%) Slack
12 1 (0.25%) Power Platform
Communications & Networking
1 64 (16.24%) DNS
2 59 (14.97%) DHCP
3 39 (9.90%) Firewall
4 28 (7.11%) VPN
5 24 (6.09%) LAN
6 22 (5.58%) WAN
7 14 (3.55%) VoIP
8 13 (3.30%) TCP/IP
9 12 (3.05%) Ethernet
10 11 (2.79%) Wi-Fi
11 10 (2.54%) VLAN
11 10 (2.54%) Wireless
12 9 (2.28%) ADSL
12 9 (2.28%) Internet
12 9 (2.28%) VDSL
13 7 (1.78%) Broadband
13 7 (1.78%) IP Telephony
13 7 (1.78%) Skype
14 6 (1.52%) PBX
15 5 (1.27%) SAN
Database & Business Intelligence
1 19 (4.82%) SQL Server
2 7 (1.78%) DTS
3 1 (0.25%) MySQL
3 1 (0.25%) Power BI
3 1 (0.25%) Relational Database
Development Applications
1 11 (2.79%) JIRA
General
1 123 (31.22%) Social Skills
2 62 (15.74%) Manufacturing
3 26 (6.60%) Automotive
3 26 (6.60%) Law
4 19 (4.82%) Aerospace
5 17 (4.31%) Analytical Skills
6 15 (3.81%) Inclusion and Diversity
6 15 (3.81%) Organisational Skills
7 13 (3.30%) Telecoms
8 11 (2.79%) Multimedia
9 10 (2.54%) Pharmaceutical
9 10 (2.54%) Retail
10 9 (2.28%) Marketing
11 8 (2.03%) Finance
11 8 (2.03%) Legal
12 7 (1.78%) Documentation Skills
13 6 (1.52%) Public Sector
14 4 (1.02%) Advertising
15 3 (0.76%) Local Government
16 2 (0.51%) Electronics
Libraries, Frameworks & Software Standards
1 6 (1.52%) .NET
2 3 (0.76%) HTML
3 1 (0.25%) JSON
3 1 (0.25%) OAuth
3 1 (0.25%) REST
3 1 (0.25%) SAML
3 1 (0.25%) SOAP
3 1 (0.25%) XML
Miscellaneous
1 73 (18.53%) Driving Licence
2 40 (10.15%) Onboarding
3 27 (6.85%) Self-Motivation
4 15 (3.81%) FMCG
5 14 (3.55%) Renewable Energy
6 9 (2.28%) Analytical Mindset
6 9 (2.28%) CMDB
7 7 (1.78%) CCTV
7 7 (1.78%) Cyber Security Posture
7 7 (1.78%) Data Centre
7 7 (1.78%) Video Conferencing
8 5 (1.27%) Clustering
8 5 (1.27%) Enterprise Software
8 5 (1.27%) Industrial Internet of Things
8 5 (1.27%) SCADA
9 4 (1.02%) Security Posture
9 4 (1.02%) Smartphone
10 3 (0.76%) CAN bus
11 2 (0.51%) Data Protection Act
12 1 (0.25%) PDA
Operating Systems
1 138 (35.03%) Windows
2 76 (19.29%) Windows Server
3 17 (4.31%) Linux
4 15 (3.81%) Windows 10
5 12 (3.05%) Apple iOS
6 8 (2.03%) Windows Server 2008
7 7 (1.78%) Mac OS
7 7 (1.78%) Windows Server 2019
8 6 (1.52%) Android
9 2 (0.51%) Mac OS X
9 2 (0.51%) VMS
9 2 (0.51%) Windows 7
9 2 (0.51%) Windows Server 2012
10 1 (0.25%) Windows Server 2016
Processes & Methodologies
1 160 (40.61%) Problem-Solving
2 84 (21.32%) Customer Service
3 43 (10.91%) Mentoring
4 39 (9.90%) Infrastructure Engineering
5 38 (9.64%) ITIL
6 37 (9.39%) Cybersecurity
7 33 (8.38%) Incident Management
8 27 (6.85%) CRM
9 20 (5.08%) Process Improvement
10 18 (4.57%) CAD
10 18 (4.57%) ITSM
11 17 (4.31%) Project Delivery
12 16 (4.06%) Logistics
13 15 (3.81%) Continuous Improvement
13 15 (3.81%) Network Management
14 14 (3.55%) Proactive Monitoring
15 13 (3.30%) Service Delivery
16 12 (3.05%) Customer Experience
16 12 (3.05%) Data Protection
16 12 (3.05%) Presales
Programming Languages
1 19 (4.82%) SQL
2 14 (3.55%) PowerShell
3 8 (2.03%) Python
4 6 (1.52%) C#
4 6 (1.52%) Java
4 6 (1.52%) JavaScript
4 6 (1.52%) Ladder Logic
4 6 (1.52%) PHP
5 2 (0.51%) Google Apps Script
6 1 (0.25%) VB
Qualifications
1 50 (12.69%) Degree
2 21 (5.33%) Microsoft Certification
3 16 (4.06%) Security Cleared
4 13 (3.30%) SC Cleared
5 11 (2.79%) MCP
6 9 (2.28%) MCSA
6 9 (2.28%) MCSE
7 8 (2.03%) Computer Science Degree
8 7 (1.78%) CCNA
8 7 (1.78%) CCNP
8 7 (1.78%) Cisco Certification
8 7 (1.78%) HNC
9 6 (1.52%) ITIL Foundation Certificate
9 6 (1.52%) Master's Degree
10 5 (1.27%) DBS Check
11 4 (1.02%) A+ Certification
11 4 (1.02%) CompTIA Security+
12 2 (0.51%) BPSS Clearance
12 2 (0.51%) ITIL Certification
13 1 (0.25%) MCITP
Quality Assurance & Compliance
1 24 (6.09%) SLA
2 15 (3.81%) Cyber Essentials
3 11 (2.79%) ISO/IEC 27001
4 10 (2.54%) GDPR
5 4 (1.02%) Cyber Essentials PLUS
5 4 (1.02%) NIST
6 2 (0.51%) PCI DSS
System Software
1 97 (24.62%) Active Directory
2 28 (7.11%) VMware Infrastructure
3 18 (4.57%) Hyper-V
4 7 (1.78%) Virtual Desktop
5 5 (1.27%) Firmware
6 3 (0.76%) Virtual Machines
7 2 (0.51%) BitLocker
8 1 (0.25%) VMware Server
8 1 (0.25%) VMware Workstation
Systems Management
1 40 (10.15%) Microsoft Intune
2 7 (1.78%) Nagios
2 7 (1.78%) ZABBIX
3 5 (1.27%) Failover Clustering
3 5 (1.27%) Jamf Pro
4 4 (1.02%) Functional Safety
5 3 (0.76%) FortiGate
6 2 (0.51%) Ansible
6 2 (0.51%) SCCM
6 2 (0.51%) Single Sign-On
6 2 (0.51%) Terraform
7 1 (0.25%) MOM
7 1 (0.25%) Wonderware InTouch
Vendors
1 128 (32.49%) Microsoft
2 37 (9.39%) VMware
3 18 (4.57%) Google
4 15 (3.81%) Cisco
5 14 (3.55%) Fortinet
5 14 (3.55%) ServiceNow
6 11 (2.79%) Fujitsu
6 11 (2.79%) Virgin Media
7 10 (2.54%) Samsung
8 9 (2.28%) Darktrace
8 9 (2.28%) Dell
8 9 (2.28%) Juniper
9 8 (2.03%) Salesforce
10 7 (1.78%) BMC
10 7 (1.78%) Citrix
10 7 (1.78%) Draytek
10 7 (1.78%) McAfee
10 7 (1.78%) Mitel
10 7 (1.78%) Red Hat
10 7 (1.78%) WatchGuard