Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 18 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Jan 2026
Same period 2025 Same period 2024
Rank 39 65 60
Rank change year-on-year +26 -5 +73
Permanent jobs requiring a Support Engineer 398 259 229
As % of all permanent jobs in the Midlands 5.01% 4.12% 3.67%
As % of the Job Titles category 5.52% 4.38% 3.90%
Number of salaries quoted 320 89 197
10th Percentile £25,750 £26,850 £25,000
25th Percentile £27,938 £28,500 £26,250
Median annual salary (50th Percentile) £35,000 £34,000 £32,500
Median % change year-on-year +2.94% +4.62% +1.56%
75th Percentile £41,500 £42,500 £38,750
90th Percentile £47,500 £52,500 £47,500
England median annual salary £36,000 £37,000 £35,000
% change year-on-year -2.70% +5.71% +6.06%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,214 5,916 5,874
% of permanent jobs with a recognized job title 90.83% 94.10% 94.23%
Number of salaries quoted 4,393 2,789 4,849
10th Percentile £28,000 £31,250 £26,250
25th Percentile £35,000 £38,750 £33,750
Median annual salary (50th Percentile) £50,000 £52,500 £48,687
Median % change year-on-year -4.76% +7.83% -7.26%
75th Percentile £65,000 £65,625 £61,500
90th Percentile £80,000 £77,750 £73,750
England median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -7.39%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 18 January 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 18 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +33 213 £38,250 +2.00% 23
East Midlands +17 180 £31,500 -3.08% 22
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 18 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 160 (40.20%) Problem-Solving
2 147 (36.93%) Microsoft 365
3 142 (35.68%) Windows
4 131 (32.91%) Microsoft
5 104 (26.13%) Azure
6 99 (24.87%) Active Directory
7 83 (20.85%) Customer Service
8 76 (19.10%) Windows Server
9 64 (16.08%) DNS
10 59 (14.82%) DHCP
11 57 (14.32%) Entra ID
12 53 (13.32%) Degree
13 51 (12.81%) SharePoint
14 43 (10.80%) Mentoring
15 41 (10.30%) Infrastructure Engineering
15 41 (10.30%) Microsoft Intune
16 40 (10.05%) ITIL
17 39 (9.80%) Firewall
18 38 (9.55%) Cybersecurity
18 38 (9.55%) VMware
19 36 (9.05%) Microsoft Exchange
20 33 (8.29%) Incident Management
21 30 (7.54%) VPN
22 29 (7.29%) VMware Infrastructure
23 28 (7.04%) CRM
24 25 (6.28%) LAN
24 25 (6.28%) SaaS
25 24 (6.03%) SLA
26 23 (5.78%) WAN
27 22 (5.53%) AWS

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 51 (12.81%) SharePoint
2 36 (9.05%) Microsoft Exchange
3 8 (2.01%) Skype for Business
4 6 (1.51%) IIS
5 2 (0.50%) Exchange Server 2007
5 2 (0.50%) Exchange Server 2010
5 2 (0.50%) Exchange Server 2013
6 1 (0.25%) Appian
6 1 (0.25%) Confluence
Applications
1 19 (4.77%) AutoCAD
2 18 (4.52%) Microsoft Office
3 13 (3.27%) SOLIDWORKS
4 7 (1.76%) Chatbot
5 5 (1.26%) EPLAN
Business Applications
1 17 (4.27%) Dynamics CRM
2 1 (0.25%) Dynamics AX
Cloud Services
1 147 (36.93%) Microsoft 365
2 104 (26.13%) Azure
3 57 (14.32%) Entra ID
4 25 (6.28%) SaaS
5 22 (5.53%) AWS
6 11 (2.76%) GCP
7 10 (2.51%) OneDrive
8 8 (2.01%) Azure Sentinel
8 8 (2.01%) Google Workspace
9 5 (1.26%) Cloud Computing
9 5 (1.26%) iPaaS
10 4 (1.01%) Dynamics 365
11 3 (0.75%) Amazon CloudWatch
11 3 (0.75%) Azure Monitor
11 3 (0.75%) Datadog
11 3 (0.75%) IaaS
11 3 (0.75%) PaaS
12 2 (0.50%) Nutanix
12 2 (0.50%) Power Platform
12 2 (0.50%) Slack
Communications & Networking
1 64 (16.08%) DNS
2 59 (14.82%) DHCP
3 39 (9.80%) Firewall
4 30 (7.54%) VPN
5 25 (6.28%) LAN
6 23 (5.78%) WAN
7 14 (3.52%) VoIP
8 13 (3.27%) TCP/IP
9 12 (3.02%) Ethernet
10 11 (2.76%) Wi-Fi
11 10 (2.51%) VLAN
11 10 (2.51%) Wireless
12 9 (2.26%) ADSL
12 9 (2.26%) Internet
12 9 (2.26%) VDSL
13 8 (2.01%) Skype
14 7 (1.76%) Broadband
14 7 (1.76%) IP Telephony
15 6 (1.51%) PBX
16 5 (1.26%) TETRA
Database & Business Intelligence
1 19 (4.77%) SQL Server
2 8 (2.01%) DTS
3 1 (0.25%) MySQL
3 1 (0.25%) Power BI
3 1 (0.25%) Relational Database
Development Applications
1 11 (2.76%) JIRA
General
1 124 (31.16%) Social Skills
2 65 (16.33%) Manufacturing
3 28 (7.04%) Automotive
4 26 (6.53%) Law
5 21 (5.28%) Aerospace
6 19 (4.77%) Analytical Skills
7 16 (4.02%) Inclusion and Diversity
8 15 (3.77%) Organisational Skills
9 13 (3.27%) Telecoms
10 11 (2.76%) Multimedia
10 11 (2.76%) Pharmaceutical
10 11 (2.76%) Retail
11 8 (2.01%) Finance
11 8 (2.01%) Legal
11 8 (2.01%) Marketing
12 7 (1.76%) Documentation Skills
13 6 (1.51%) Public Sector
14 4 (1.01%) Advertising
15 3 (0.75%) Local Government
16 2 (0.50%) Electronics
Libraries, Frameworks & Software Standards
1 6 (1.51%) .NET
2 3 (0.75%) HTML
3 1 (0.25%) JSON
3 1 (0.25%) OAuth
3 1 (0.25%) REST
3 1 (0.25%) SAML
3 1 (0.25%) SOAP
3 1 (0.25%) XML
Miscellaneous
1 72 (18.09%) Driving Licence
2 42 (10.55%) Onboarding
3 27 (6.78%) Self-Motivation
4 16 (4.02%) FMCG
5 15 (3.77%) Renewable Energy
6 10 (2.51%) Analytical Mindset
6 10 (2.51%) CMDB
7 8 (2.01%) Video Conferencing
8 7 (1.76%) CCTV
8 7 (1.76%) Cyber Security Posture
8 7 (1.76%) Data Centre
9 5 (1.26%) Clustering
9 5 (1.26%) Enterprise Software
9 5 (1.26%) Industrial Internet of Things
9 5 (1.26%) SCADA
10 4 (1.01%) Security Posture
10 4 (1.01%) Smartphone
11 3 (0.75%) CAN bus
12 2 (0.50%) Data Protection Act
13 1 (0.25%) BYOD
Operating Systems
1 142 (35.68%) Windows
2 76 (19.10%) Windows Server
3 17 (4.27%) Linux
3 17 (4.27%) Windows 10
4 13 (3.27%) Apple iOS
5 9 (2.26%) Mac OS
5 9 (2.26%) Windows Server 2008
6 7 (1.76%) Windows Server 2019
7 6 (1.51%) Android
8 2 (0.50%) Mac OS X
8 2 (0.50%) VMS
8 2 (0.50%) Windows 7
8 2 (0.50%) Windows Server 2012
8 2 (0.50%) Windows Server 2016
Processes & Methodologies
1 160 (40.20%) Problem-Solving
2 83 (20.85%) Customer Service
3 43 (10.80%) Mentoring
4 41 (10.30%) Infrastructure Engineering
5 40 (10.05%) ITIL
6 38 (9.55%) Cybersecurity
7 33 (8.29%) Incident Management
8 28 (7.04%) CRM
9 21 (5.28%) Process Improvement
10 18 (4.52%) CAD
10 18 (4.52%) ITSM
11 17 (4.27%) Logistics
11 17 (4.27%) Project Delivery
12 15 (3.77%) Continuous Improvement
12 15 (3.77%) Network Management
13 14 (3.52%) Proactive Monitoring
14 13 (3.27%) Service Delivery
15 12 (3.02%) Mathematics
15 12 (3.02%) Problem Management
15 12 (3.02%) Root Cause Analysis
Programming Languages
1 19 (4.77%) SQL
2 15 (3.77%) PowerShell
3 8 (2.01%) Python
4 6 (1.51%) C#
4 6 (1.51%) Java
4 6 (1.51%) JavaScript
4 6 (1.51%) PHP
5 5 (1.26%) Ladder Logic
6 2 (0.50%) Google Apps Script
6 2 (0.50%) VB
Qualifications
1 53 (13.32%) Degree
2 22 (5.53%) Microsoft Certification
3 16 (4.02%) Security Cleared
4 13 (3.27%) SC Cleared
5 12 (3.02%) MCP
6 9 (2.26%) MCSA
6 9 (2.26%) MCSE
7 8 (2.01%) Computer Science Degree
8 7 (1.76%) CCNA
8 7 (1.76%) CCNP
8 7 (1.76%) Cisco Certification
8 7 (1.76%) HNC
9 6 (1.51%) ITIL Foundation Certificate
9 6 (1.51%) Master's Degree
10 5 (1.26%) DBS Check
11 4 (1.01%) A+ Certification
11 4 (1.01%) CompTIA Security+
12 3 (0.75%) ITIL Certification
13 2 (0.50%) BPSS Clearance
14 1 (0.25%) MCITP
Quality Assurance & Compliance
1 24 (6.03%) SLA
2 16 (4.02%) Cyber Essentials
3 11 (2.76%) ISO/IEC 27001
4 10 (2.51%) GDPR
5 5 (1.26%) Cyber Essentials PLUS
6 4 (1.01%) NIST
7 2 (0.50%) PCI DSS
System Software
1 99 (24.87%) Active Directory
2 29 (7.29%) VMware Infrastructure
3 18 (4.52%) Hyper-V
4 8 (2.01%) Virtual Desktop
5 5 (1.26%) Firmware
6 3 (0.75%) BitLocker
6 3 (0.75%) Virtual Machines
7 1 (0.25%) VMware Server
7 1 (0.25%) VMware Workstation
Systems Management
1 41 (10.30%) Microsoft Intune
2 8 (2.01%) Nagios
2 8 (2.01%) ZABBIX
3 6 (1.51%) Jamf Pro
4 5 (1.26%) Failover Clustering
5 4 (1.01%) Functional Safety
6 3 (0.75%) FortiGate
7 2 (0.50%) Ansible
7 2 (0.50%) SCCM
7 2 (0.50%) Single Sign-On
7 2 (0.50%) Terraform
8 1 (0.25%) MOM
8 1 (0.25%) Wonderware InTouch
Vendors
1 131 (32.91%) Microsoft
2 38 (9.55%) VMware
3 19 (4.77%) Google
4 15 (3.77%) Cisco
5 14 (3.52%) Fortinet
5 14 (3.52%) ServiceNow
6 11 (2.76%) Fujitsu
6 11 (2.76%) Virgin Media
7 10 (2.51%) Darktrace
7 10 (2.51%) Samsung
8 9 (2.26%) Dell
8 9 (2.26%) Juniper
9 8 (2.01%) BMC
9 8 (2.01%) Citrix
9 8 (2.01%) Proofpoint
9 8 (2.01%) Red Hat
9 8 (2.01%) Salesforce
9 8 (2.01%) SolarWinds
9 8 (2.01%) Tanium
9 8 (2.01%) Trend Micro