Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 12 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 Nov 2025
Same period 2024 Same period 2023
Rank 20 67 111
Rank change year-on-year +47 +44 +56
Permanent jobs requiring a Support Engineer 447 319 123
As % of all permanent jobs in the Midlands 7.75% 3.60% 2.43%
As % of the Job Titles category 8.40% 3.83% 2.54%
Number of salaries quoted 383 104 110
10th Percentile £25,750 £26,075 £25,500
25th Percentile £29,000 £28,500 £26,500
Median annual salary (50th Percentile) £37,500 £34,000 £32,500
Median % change year-on-year +10.29% +4.62% +1.56%
75th Percentile £42,500 £40,000 £41,563
90th Percentile £53,100 £45,500 £48,750
England median annual salary £37,500 £35,000 £35,000
% change year-on-year +7.14% - +6.06%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 5,324 8,327 4,842
% of permanent jobs with a recognized job title 92.27% 93.92% 95.82%
Number of salaries quoted 3,514 4,183 3,771
10th Percentile £27,000 £30,000 £26,500
25th Percentile £32,500 £37,000 £36,250
Median annual salary (50th Percentile) £45,000 £50,000 £50,000
Median % change year-on-year -10.00% - -
75th Percentile £63,750 £65,000 £63,750
90th Percentile £78,750 £77,500 £75,000
England median annual salary £53,000 £57,500 £60,000
% change year-on-year -7.83% -4.17% -

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 12 November 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 12 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +48 244 £38,500 +10.00% 50
East Midlands +39 202 £35,000 +2.94% 26
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 12 November 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 183 (40.94%) Windows
2 171 (38.26%) Problem-Solving
3 138 (30.87%) Microsoft 365
4 135 (30.20%) Microsoft
5 127 (28.41%) Active Directory
6 108 (24.16%) Azure
7 89 (19.91%) Customer Service
8 82 (18.34%) Degree
9 80 (17.90%) Windows Server
10 71 (15.88%) DNS
11 66 (14.77%) Firewall
12 64 (14.32%) Infrastructure Engineering
13 59 (13.20%) DHCP
14 53 (11.86%) Entra ID
15 50 (11.19%) VMware
16 47 (10.51%) Cybersecurity
17 46 (10.29%) SharePoint
18 44 (9.84%) AWS
19 42 (9.40%) Microsoft Intune
20 41 (9.17%) VMware Infrastructure
21 39 (8.72%) ITIL
22 38 (8.50%) Microsoft Exchange
22 38 (8.50%) WAN
23 36 (8.05%) Linux
24 35 (7.83%) Incident Management
24 35 (7.83%) PowerShell
25 34 (7.61%) Microsoft Certification
26 33 (7.38%) Continuous Improvement
26 33 (7.38%) CRM
26 33 (7.38%) LAN

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (10.29%) SharePoint
2 38 (8.50%) Microsoft Exchange
3 14 (3.13%) Confluence
4 9 (2.01%) Skype for Business
5 6 (1.34%) IIS
6 2 (0.45%) Exchange Server 2007
6 2 (0.45%) Exchange Server 2010
6 2 (0.45%) Exchange Server 2013
7 1 (0.22%) Appian
Applications
1 32 (7.16%) AutoCAD
2 28 (6.26%) Microsoft Office
3 18 (4.03%) SOLIDWORKS
4 11 (2.46%) Chatbot
5 5 (1.12%) EPLAN
Business Applications
1 20 (4.47%) Dynamics CRM
2 1 (0.22%) Dynamics AX
Cloud Services
1 138 (30.87%) Microsoft 365
2 108 (24.16%) Azure
3 53 (11.86%) Entra ID
4 44 (9.84%) AWS
5 25 (5.59%) SaaS
6 16 (3.58%) Amazon CloudWatch
7 13 (2.91%) Amazon EC2
7 13 (2.91%) Amazon ELB
7 13 (2.91%) Amazon Glacier
7 13 (2.91%) Amazon S3
7 13 (2.91%) AWS KMS
7 13 (2.91%) Virtual Private Cloud
8 12 (2.68%) GCP
9 9 (2.01%) Azure Sentinel
10 7 (1.57%) Dynamics 365
11 5 (1.12%) Cloud Computing
11 5 (1.12%) iPaaS
11 5 (1.12%) OneDrive
11 5 (1.12%) Serverless
12 4 (0.89%) AWS Lambda
Communications & Networking
1 71 (15.88%) DNS
2 66 (14.77%) Firewall
3 59 (13.20%) DHCP
4 38 (8.50%) WAN
5 33 (7.38%) LAN
6 28 (6.26%) VPN
7 18 (4.03%) TCP/IP
7 18 (4.03%) VLAN
8 12 (2.68%) Ethernet
8 12 (2.68%) VoIP
9 11 (2.46%) Wireless
10 10 (2.24%) ADSL
10 10 (2.24%) SAN
11 9 (2.01%) Internet
11 9 (2.01%) Skype
11 9 (2.01%) VDSL
11 9 (2.01%) Wi-Fi
12 7 (1.57%) Broadband
12 7 (1.57%) IP Telephony
12 7 (1.57%) PBX
Database & Business Intelligence
1 15 (3.36%) SQL Server
2 13 (2.91%) Amazon RDS
3 9 (2.01%) DTS
4 1 (0.22%) MySQL
4 1 (0.22%) Power BI
4 1 (0.22%) Relational Database
4 1 (0.22%) SQL Server Reporting Services
Development Applications
1 19 (4.25%) JIRA
2 13 (2.91%) Git
2 13 (2.91%) Jenkins
2 13 (2.91%) Vagrant
3 1 (0.22%) Sonatype Nexus
General
1 158 (35.35%) Social Skills
2 83 (18.57%) Manufacturing
3 41 (9.17%) Automotive
4 29 (6.49%) Aerospace
5 25 (5.59%) Inclusion and Diversity
5 25 (5.59%) Public Sector
6 21 (4.70%) Analytical Skills
7 20 (4.47%) Law
8 18 (4.03%) Pharmaceutical
9 16 (3.58%) Retail
10 15 (3.36%) Marketing
11 14 (3.13%) Organisational Skills
12 13 (2.91%) Telecoms
13 11 (2.46%) Advertising
14 10 (2.24%) Documentation Skills
15 6 (1.34%) Electronics
16 5 (1.12%) Billing
16 5 (1.12%) Finance
17 4 (0.89%) Local Government
18 3 (0.67%) Publishing
Libraries, Frameworks & Software Standards
1 11 (2.46%) .NET
2 5 (1.12%) HTML
3 3 (0.67%) EDI
4 1 (0.22%) Ajax
4 1 (0.22%) AngularJS
4 1 (0.22%) CSS
4 1 (0.22%) Entity Framework
4 1 (0.22%) jQuery
4 1 (0.22%) JSON
4 1 (0.22%) KnockoutJS
4 1 (0.22%) OAuth
4 1 (0.22%) Razor View Engine
4 1 (0.22%) REST
4 1 (0.22%) SAML
4 1 (0.22%) SOAP
4 1 (0.22%) WCF
4 1 (0.22%) Web Services
4 1 (0.22%) XML
Miscellaneous
1 74 (16.55%) Driving Licence
2 52 (11.63%) Onboarding
3 30 (6.71%) Self-Motivation
4 16 (3.58%) Data Centre
4 16 (3.58%) Renewable Energy
5 13 (2.91%) Replication
6 11 (2.46%) FMCG
7 10 (2.24%) Analytical Mindset
8 9 (2.01%) CMDB
8 9 (2.01%) Video Conferencing
9 7 (1.57%) CCTV
10 6 (1.34%) SCADA
10 6 (1.34%) Security Posture
11 5 (1.12%) Clustering
11 5 (1.12%) Cyber Security Posture
11 5 (1.12%) Enterprise Software
11 5 (1.12%) Industrial Internet of Things
12 3 (0.67%) Data Protection Act
12 3 (0.67%) Smartphone
13 1 (0.22%) PDA
Operating Systems
1 183 (40.94%) Windows
2 80 (17.90%) Windows Server
3 36 (8.05%) Linux
4 25 (5.59%) Windows 10
5 15 (3.36%) VMS
6 11 (2.46%) Mac OS
7 10 (2.24%) Apple iOS
7 10 (2.24%) Windows Server 2008
8 7 (1.57%) Windows Server 2019
9 6 (1.34%) Android
10 5 (1.12%) Mac OS X
11 4 (0.89%) Windows Server 2016
12 2 (0.45%) Windows 7
12 2 (0.45%) Windows Server 2012
Processes & Methodologies
1 171 (38.26%) Problem-Solving
2 89 (19.91%) Customer Service
3 64 (14.32%) Infrastructure Engineering
4 47 (10.51%) Cybersecurity
5 39 (8.72%) ITIL
6 35 (7.83%) Incident Management
7 33 (7.38%) Continuous Improvement
7 33 (7.38%) CRM
8 32 (7.16%) Mentoring
9 27 (6.04%) Process Improvement
10 22 (4.92%) ITSM
10 22 (4.92%) Root Cause Analysis
11 21 (4.70%) DevOps
12 19 (4.25%) CAD
12 19 (4.25%) Proactive Monitoring
13 18 (4.03%) Configuration Management
14 17 (3.80%) Change Management
14 17 (3.80%) Computer Science
14 17 (3.80%) Logistics
14 17 (3.80%) Project Delivery
Programming Languages
1 35 (7.83%) PowerShell
2 30 (6.71%) SQL
3 23 (5.15%) Python
4 13 (2.91%) Groovy
5 11 (2.46%) VB
6 10 (2.24%) Java
7 7 (1.57%) C#
7 7 (1.57%) JavaScript
8 6 (1.34%) PHP
9 5 (1.12%) Ladder Logic
10 1 (0.22%) T-SQL
Qualifications
1 82 (18.34%) Degree
2 34 (7.61%) Microsoft Certification
3 25 (5.59%) MCP
3 25 (5.59%) Security Cleared
4 20 (4.47%) MCSA
4 20 (4.47%) MCSE
5 19 (4.25%) HNC
5 19 (4.25%) SC Cleared
6 13 (2.91%) CCNA
6 13 (2.91%) Cisco Certification
7 12 (2.68%) Computer Science Degree
7 12 (2.68%) DBS Check
7 12 (2.68%) HND
8 10 (2.24%) A+ Certification
8 10 (2.24%) City & Guilds
9 8 (1.79%) CCNP
10 6 (1.34%) Master's Degree
11 4 (0.89%) ITIL Certification
12 3 (0.67%) ITIL Foundation Certificate
13 1 (0.22%) Azure Certification
Quality Assurance & Compliance
1 25 (5.59%) SLA
2 12 (2.68%) Cyber Essentials
3 10 (2.24%) GDPR
4 7 (1.57%) Accessibility
4 7 (1.57%) ISO/IEC 27001
5 6 (1.34%) PCI DSS
6 5 (1.12%) Cyber Essentials PLUS
7 4 (0.89%) Sarbanes-Oxley
8 2 (0.45%) ISO 9000
System Software
1 127 (28.41%) Active Directory
2 41 (9.17%) VMware Infrastructure
3 23 (5.15%) Hyper-V
4 13 (2.91%) DFS Replication
5 9 (2.01%) Virtual Desktop
6 5 (1.12%) Firmware
7 3 (0.67%) Virtual Machines
8 2 (0.45%) XenApp
9 1 (0.22%) BitLocker
9 1 (0.22%) VMware Server
Systems Management
1 42 (9.40%) Microsoft Intune
2 15 (3.36%) Ansible
2 15 (3.36%) Terraform
3 13 (2.91%) Grafana
3 13 (2.91%) Prometheus
4 9 (2.01%) Nagios
4 9 (2.01%) ZABBIX
5 6 (1.34%) Jamf Pro
6 5 (1.12%) Autotask
6 5 (1.12%) Failover Clustering
6 5 (1.12%) SCCM
7 4 (0.89%) Functional Safety
8 3 (0.67%) FortiGate
9 1 (0.22%) Kubernetes
9 1 (0.22%) MOM
9 1 (0.22%) Wonderware InTouch
Vendors
1 135 (30.20%) Microsoft
2 50 (11.19%) VMware
3 30 (6.71%) Cisco
4 28 (6.26%) Juniper
5 26 (5.82%) ServiceNow
6 15 (3.36%) Dell
7 13 (2.91%) McAfee
8 12 (2.68%) Google
9 11 (2.46%) Citrix
9 11 (2.46%) Darktrace
10 10 (2.24%) Samsung
11 9 (2.01%) BMC
11 9 (2.01%) Proofpoint
11 9 (2.01%) Red Hat
11 9 (2.01%) SolarWinds
11 9 (2.01%) Tanium
11 9 (2.01%) Trend Micro
12 8 (1.79%) HubSpot
12 8 (1.79%) Salesforce
12 8 (1.79%) WatchGuard