Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,250 per year, according to job vacancies posted during the 6 months leading to 1 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Dec 2025
Same period 2024 Same period 2023
Rank 20 67 110
Rank change year-on-year +47 +43 +50
Permanent jobs requiring a Support Engineer 432 308 118
As % of all permanent jobs in the Midlands 7.02% 3.70% 2.43%
As % of the Job Titles category 7.58% 3.95% 2.56%
Number of salaries quoted 366 94 105
10th Percentile £25,750 £27,000 £25,750
25th Percentile £29,000 £28,500 £26,500
Median annual salary (50th Percentile) £37,250 £34,000 £32,500
Median % change year-on-year +9.56% +4.62% +1.56%
75th Percentile £42,500 £39,688 £41,750
90th Percentile £49,125 £43,750 £48,750
England median annual salary £36,500 £36,000 £35,000
% change year-on-year +1.39% +2.86% +6.06%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 5,697 7,788 4,614
% of permanent jobs with a recognized job title 92.59% 93.49% 95.13%
Number of salaries quoted 3,919 3,877 3,673
10th Percentile £27,700 £30,000 £26,500
25th Percentile £33,750 £37,500 £35,875
Median annual salary (50th Percentile) £46,500 £50,000 £50,000
Median % change year-on-year -7.00% - -
75th Percentile £65,000 £65,000 £63,750
90th Percentile £80,000 £78,450 £75,000
England median annual salary £55,000 £58,000 £60,000
% change year-on-year -5.17% -3.33% -

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 1 December 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 1 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +51 242 £38,000 +8.57% 37
East Midlands +31 189 £35,000 +2.94% 16
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 1 December 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 177 (40.97%) Problem-Solving
2 176 (40.74%) Windows
3 143 (33.10%) Microsoft 365
4 134 (31.02%) Microsoft
5 119 (27.55%) Active Directory
6 106 (24.54%) Azure
7 93 (21.53%) Customer Service
8 81 (18.75%) Windows Server
9 78 (18.06%) Degree
10 72 (16.67%) DNS
11 65 (15.05%) DHCP
12 57 (13.19%) Infrastructure Engineering
13 56 (12.96%) Entra ID
14 55 (12.73%) Firewall
15 50 (11.57%) VMware
16 48 (11.11%) SharePoint
17 45 (10.42%) Cybersecurity
18 42 (9.72%) ITIL
19 41 (9.49%) VMware Infrastructure
20 39 (9.03%) Microsoft Exchange
21 38 (8.80%) Incident Management
22 37 (8.56%) Microsoft Intune
23 35 (8.10%) AWS
23 35 (8.10%) CRM
24 34 (7.87%) Mentoring
24 34 (7.87%) WAN
25 32 (7.41%) Microsoft Certification
26 31 (7.18%) Continuous Improvement
26 31 (7.18%) LAN
27 30 (6.94%) AutoCAD

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (11.11%) SharePoint
2 39 (9.03%) Microsoft Exchange
3 9 (2.08%) Skype for Business
4 8 (1.85%) Confluence
5 6 (1.39%) IIS
6 2 (0.46%) Exchange Server 2007
6 2 (0.46%) Exchange Server 2010
6 2 (0.46%) Exchange Server 2013
7 1 (0.23%) Appian
Applications
1 30 (6.94%) AutoCAD
2 28 (6.48%) Microsoft Office
3 18 (4.17%) SOLIDWORKS
4 10 (2.31%) Chatbot
5 5 (1.16%) EPLAN
Business Applications
1 22 (5.09%) Dynamics CRM
2 1 (0.23%) Dynamics AX
Cloud Services
1 143 (33.10%) Microsoft 365
2 106 (24.54%) Azure
3 56 (12.96%) Entra ID
4 35 (8.10%) AWS
5 26 (6.02%) SaaS
6 12 (2.78%) GCP
7 10 (2.31%) Amazon CloudWatch
8 9 (2.08%) Azure Sentinel
9 7 (1.62%) Amazon EC2
9 7 (1.62%) Amazon ELB
9 7 (1.62%) Amazon Glacier
9 7 (1.62%) Amazon S3
9 7 (1.62%) AWS KMS
9 7 (1.62%) Dynamics 365
9 7 (1.62%) Virtual Private Cloud
10 6 (1.39%) OneDrive
11 5 (1.16%) Cloud Computing
11 5 (1.16%) iPaaS
12 4 (0.93%) Azure Monitor
13 3 (0.69%) Datadog
Communications & Networking
1 72 (16.67%) DNS
2 65 (15.05%) DHCP
3 55 (12.73%) Firewall
4 34 (7.87%) WAN
5 31 (7.18%) LAN
6 30 (6.94%) VPN
7 19 (4.40%) TCP/IP
8 16 (3.70%) VLAN
9 12 (2.78%) Ethernet
9 12 (2.78%) VoIP
10 10 (2.31%) ADSL
10 10 (2.31%) Wi-Fi
10 10 (2.31%) Wireless
11 9 (2.08%) Internet
11 9 (2.08%) Skype
11 9 (2.08%) VDSL
12 7 (1.62%) Broadband
12 7 (1.62%) IP Telephony
12 7 (1.62%) PBX
12 7 (1.62%) SAN
Database & Business Intelligence
1 19 (4.40%) SQL Server
2 9 (2.08%) DTS
3 7 (1.62%) Amazon RDS
4 2 (0.46%) Power BI
5 1 (0.23%) MySQL
5 1 (0.23%) Relational Database
5 1 (0.23%) SQL Server Reporting Services
Development Applications
1 15 (3.47%) JIRA
2 7 (1.62%) Git
2 7 (1.62%) Jenkins
2 7 (1.62%) Vagrant
General
1 153 (35.42%) Social Skills
2 81 (18.75%) Manufacturing
3 38 (8.80%) Automotive
4 28 (6.48%) Aerospace
5 25 (5.79%) Law
6 24 (5.56%) Inclusion and Diversity
7 21 (4.86%) Analytical Skills
8 18 (4.17%) Pharmaceutical
9 17 (3.94%) Public Sector
10 15 (3.47%) Marketing
11 14 (3.24%) Organisational Skills
11 14 (3.24%) Retail
12 13 (3.01%) Telecoms
13 11 (2.55%) Advertising
14 10 (2.31%) Documentation Skills
15 9 (2.08%) Finance
16 5 (1.16%) Legal
17 4 (0.93%) Electronics
17 4 (0.93%) Local Government
18 3 (0.69%) Publishing
Libraries, Frameworks & Software Standards
1 9 (2.08%) .NET
2 5 (1.16%) HTML
3 3 (0.69%) EDI
4 1 (0.23%) Ajax
4 1 (0.23%) AngularJS
4 1 (0.23%) CSS
4 1 (0.23%) Entity Framework
4 1 (0.23%) jQuery
4 1 (0.23%) JSON
4 1 (0.23%) KnockoutJS
4 1 (0.23%) OAuth
4 1 (0.23%) Razor View Engine
4 1 (0.23%) REST
4 1 (0.23%) SAML
4 1 (0.23%) SOAP
4 1 (0.23%) WCF
4 1 (0.23%) Web Services
4 1 (0.23%) XML
Miscellaneous
1 72 (16.67%) Driving Licence
2 48 (11.11%) Onboarding
3 31 (7.18%) Self-Motivation
4 16 (3.70%) Renewable Energy
5 14 (3.24%) Data Centre
6 12 (2.78%) FMCG
7 10 (2.31%) Analytical Mindset
8 9 (2.08%) CMDB
8 9 (2.08%) Video Conferencing
9 7 (1.62%) CCTV
9 7 (1.62%) Replication
10 6 (1.39%) SCADA
10 6 (1.39%) Security Posture
11 5 (1.16%) Clustering
11 5 (1.16%) Cyber Security Posture
11 5 (1.16%) Enterprise Software
11 5 (1.16%) Industrial Internet of Things
12 4 (0.93%) Smartphone
13 3 (0.69%) Data Protection Act
14 1 (0.23%) PDA
Operating Systems
1 176 (40.74%) Windows
2 81 (18.75%) Windows Server
3 28 (6.48%) Linux
4 26 (6.02%) Windows 10
5 13 (3.01%) Apple iOS
6 11 (2.55%) Mac OS
7 10 (2.31%) Windows Server 2008
8 9 (2.08%) VMS
9 7 (1.62%) Windows Server 2019
10 6 (1.39%) Android
11 5 (1.16%) Mac OS X
12 2 (0.46%) Windows 7
12 2 (0.46%) Windows Server 2012
12 2 (0.46%) Windows Server 2016
Processes & Methodologies
1 177 (40.97%) Problem-Solving
2 93 (21.53%) Customer Service
3 57 (13.19%) Infrastructure Engineering
4 45 (10.42%) Cybersecurity
5 42 (9.72%) ITIL
6 38 (8.80%) Incident Management
7 35 (8.10%) CRM
8 34 (7.87%) Mentoring
9 31 (7.18%) Continuous Improvement
10 25 (5.79%) Process Improvement
11 22 (5.09%) ITSM
12 20 (4.63%) Root Cause Analysis
13 19 (4.40%) CAD
13 19 (4.40%) Proactive Monitoring
14 18 (4.17%) DevOps
15 17 (3.94%) Logistics
15 17 (3.94%) Project Delivery
16 16 (3.70%) Computer Science
17 15 (3.47%) Network Management
17 15 (3.47%) Service Delivery
Programming Languages
1 28 (6.48%) SQL
2 24 (5.56%) PowerShell
3 15 (3.47%) Python
4 10 (2.31%) VB
5 8 (1.85%) Java
6 7 (1.62%) C#
6 7 (1.62%) Groovy
6 7 (1.62%) JavaScript
7 6 (1.39%) PHP
8 5 (1.16%) Ladder Logic
9 1 (0.23%) T-SQL
Qualifications
1 78 (18.06%) Degree
2 32 (7.41%) Microsoft Certification
3 22 (5.09%) MCP
4 18 (4.17%) Security Cleared
5 17 (3.94%) HNC
5 17 (3.94%) MCSA
5 17 (3.94%) MCSE
6 12 (2.78%) DBS Check
6 12 (2.78%) SC Cleared
7 11 (2.55%) Computer Science Degree
8 10 (2.31%) A+ Certification
8 10 (2.31%) HND
9 9 (2.08%) CCNA
9 9 (2.08%) Cisco Certification
10 8 (1.85%) City & Guilds
11 7 (1.62%) CCNP
12 6 (1.39%) ITIL Foundation Certificate
12 6 (1.39%) Master's Degree
13 4 (0.93%) ITIL Certification
14 1 (0.23%) NVQ Level 3
Quality Assurance & Compliance
1 25 (5.79%) SLA
2 12 (2.78%) Cyber Essentials
3 10 (2.31%) GDPR
4 7 (1.62%) Accessibility
4 7 (1.62%) ISO/IEC 27001
5 5 (1.16%) Cyber Essentials PLUS
6 4 (0.93%) PCI DSS
7 2 (0.46%) Sarbanes-Oxley
System Software
1 119 (27.55%) Active Directory
2 41 (9.49%) VMware Infrastructure
3 21 (4.86%) Hyper-V
4 9 (2.08%) Virtual Desktop
5 7 (1.62%) DFS Replication
6 5 (1.16%) Firmware
7 3 (0.69%) Virtual Machines
8 1 (0.23%) BitLocker
8 1 (0.23%) VMware Server
Systems Management
1 37 (8.56%) Microsoft Intune
2 9 (2.08%) Ansible
2 9 (2.08%) Nagios
2 9 (2.08%) Terraform
2 9 (2.08%) ZABBIX
3 7 (1.62%) Grafana
3 7 (1.62%) Prometheus
4 6 (1.39%) Jamf Pro
5 5 (1.16%) Failover Clustering
6 4 (0.93%) Functional Safety
7 3 (0.69%) FortiGate
8 2 (0.46%) Autotask
8 2 (0.46%) SCCM
9 1 (0.23%) Kubernetes
9 1 (0.23%) MOM
9 1 (0.23%) Wonderware InTouch
Vendors
1 134 (31.02%) Microsoft
2 50 (11.57%) VMware
3 22 (5.09%) Cisco
3 22 (5.09%) Juniper
4 20 (4.63%) ServiceNow
5 15 (3.47%) Dell
6 13 (3.01%) McAfee
7 12 (2.78%) Google
8 11 (2.55%) Darktrace
9 10 (2.31%) Samsung
10 9 (2.08%) BMC
10 9 (2.08%) Citrix
10 9 (2.08%) Proofpoint
10 9 (2.08%) Red Hat
10 9 (2.08%) SolarWinds
10 9 (2.08%) Tanium
10 9 (2.08%) Trend Micro
11 8 (1.85%) HubSpot
11 8 (1.85%) Salesforce
11 8 (1.85%) Zoho