Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 30 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Aug 2026
Same period 2025 Same period 2024
Rank 61 37 88
Rank change year-on-year -24 +51 +43
Permanent jobs requiring a Support Engineer 335 328 280
As % of all permanent jobs in the Midlands 2.26% 5.63% 2.67%
As % of the Job Titles category 2.40% 6.17% 2.82%
Number of salaries quoted 256 288 183
10th Percentile £27,500 £26,000 £25,800
25th Percentile £30,000 £29,000 £29,375
Median annual salary (50th Percentile) £37,500 £37,500 £34,000
Median % change year-on-year - +10.29% +6.25%
75th Percentile £43,750 £42,688 £40,000
90th Percentile £54,375 £57,500 £47,500
England median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +2.94%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 13,930 5,312 9,932
% of permanent jobs with a recognized job title 93.79% 91.18% 94.67%
Number of salaries quoted 9,735 3,366 6,154
10th Percentile £30,000 £26,500 £28,000
25th Percentile £40,000 £31,335 £35,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £65,000 £62,500 £62,500
90th Percentile £80,000 £77,500 £76,250
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 30 August 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 30 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -18 187 £40,000 +8.11% 29
East Midlands -8 148 £37,500 - 18
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 30 August 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 125 (37.31%) Problem-Solving
2 115 (34.33%) Microsoft
3 99 (29.55%) Windows
4 88 (26.27%) Microsoft 365
5 71 (21.19%) Continuous Improvement
6 70 (20.90%) Customer Service
7 66 (19.70%) Active Directory
8 64 (19.10%) Azure
9 52 (15.52%) DNS
10 51 (15.22%) Entra ID
10 51 (15.22%) Windows Server
11 40 (11.94%) Firewall
12 36 (10.75%) DHCP
13 34 (10.15%) VMware
14 32 (9.55%) VPN
15 31 (9.25%) Root Cause Analysis
15 31 (9.25%) VMware Infrastructure
15 31 (9.25%) Wireless
16 30 (8.96%) SQL
17 29 (8.66%) Linux
18 28 (8.36%) PowerShell
19 27 (8.06%) Hyper-V
20 26 (7.76%) Microsoft Intune
21 25 (7.46%) Cybersecurity
21 25 (7.46%) Microsoft Exchange
21 25 (7.46%) Microsoft Office
21 25 (7.46%) TCP/IP
22 23 (6.87%) IIS
23 21 (6.27%) SharePoint
24 20 (5.97%) Customer Experience

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (7.46%) Microsoft Exchange
2 23 (6.87%) IIS
3 21 (6.27%) SharePoint
4 5 (1.49%) Apache
4 5 (1.49%) nginx
5 1 (0.30%) Mendix
Applications
1 25 (7.46%) Microsoft Office
2 3 (0.90%) Microsoft Excel
2 3 (0.90%) Photoshop
Business Applications
1 3 (0.90%) Dynamics CRM
2 1 (0.30%) iTrent
Cloud Services
1 88 (26.27%) Microsoft 365
2 64 (19.10%) Azure
3 51 (15.22%) Entra ID
4 10 (2.99%) Google Workspace
5 5 (1.49%) Microsoft Copilot
5 5 (1.49%) Power Automate
6 4 (1.19%) AWS
7 3 (0.90%) Dynamics 365
7 3 (0.90%) OneDrive
8 1 (0.30%) GCP
8 1 (0.30%) Mimecast
8 1 (0.30%) Power Platform
8 1 (0.30%) SaaS
Communications & Networking
1 52 (15.52%) DNS
2 40 (11.94%) Firewall
3 36 (10.75%) DHCP
4 32 (9.55%) VPN
5 31 (9.25%) Wireless
6 25 (7.46%) TCP/IP
7 8 (2.39%) VLAN
7 8 (2.39%) Wi-Fi
8 7 (2.09%) LAN
8 7 (2.09%) WAN
9 5 (1.49%) Cisco IOS
10 4 (1.19%) Internet
10 4 (1.19%) MQTT
10 4 (1.19%) Network Security
10 4 (1.19%) Remote Desktop
10 4 (1.19%) VoIP
11 2 (0.60%) IP Telephony
11 2 (0.60%) SAN
12 1 (0.30%) DMZ
Database & Business Intelligence
1 10 (2.99%) SQL Server
2 4 (1.19%) Azure SQL Database
2 4 (1.19%) MongoDB
3 3 (0.90%) MySQL
Development Applications
1 2 (0.60%) JIRA
2 1 (0.30%) Carbide.c++
2 1 (0.30%) SQL Server Management Studio (SSMS)
General
1 111 (33.13%) Social Skills
2 40 (11.94%) Manufacturing
3 31 (9.25%) Analytical Skills
4 26 (7.76%) Marketing
5 15 (4.48%) Organisational Skills
6 13 (3.88%) Agriculture
7 10 (2.99%) Electronics
8 9 (2.69%) Telecoms
9 8 (2.39%) Retail
10 5 (1.49%) Legal
11 4 (1.19%) Finance
11 4 (1.19%) Presentation Skills
11 4 (1.19%) Spanish Language
12 3 (0.90%) Documentation Skills
12 3 (0.90%) Inclusion and Diversity
12 3 (0.90%) Public Sector
13 2 (0.60%) Aerospace
14 1 (0.30%) Law
14 1 (0.30%) Military
Libraries, Frameworks & Software Standards
1 5 (1.49%) LDAP
2 4 (1.19%) COM
2 4 (1.19%) DCOM
2 4 (1.19%) Middleware
2 4 (1.19%) Terraform
3 3 (0.90%) CSS
3 3 (0.90%) HTML
3 3 (0.90%) JSON
4 2 (0.60%) Pulumi
Miscellaneous
1 51 (15.22%) Driving Licence
2 19 (5.67%) Self-Motivation
3 12 (3.58%) Onboarding
4 11 (3.28%) CCTV
5 9 (2.69%) IoT
6 7 (2.09%) PKI
7 5 (1.49%) Data Centre
8 4 (1.19%) Analytical Mindset
8 4 (1.19%) Mobile App
8 4 (1.19%) Robotics
8 4 (1.19%) Smartcard
9 3 (0.90%) FMCG
9 3 (0.90%) Social Media
9 3 (0.90%) Video Conferencing
10 2 (0.60%) Cyber Threat
10 2 (0.60%) Management Information System
10 2 (0.60%) Replication
11 1 (0.30%) Clustering
11 1 (0.30%) Educational Technology
11 1 (0.30%) Enterprise Software
Operating Systems
1 99 (29.55%) Windows
2 51 (15.22%) Windows Server
3 29 (8.66%) Linux
4 17 (5.07%) Windows 10
5 11 (3.28%) Mac OS
6 8 (2.39%) Android
7 6 (1.79%) Ubuntu
8 5 (1.49%) Apple iOS
9 4 (1.19%) VMS
10 1 (0.30%) CentOS
10 1 (0.30%) Red Hat Enterprise Linux
10 1 (0.30%) SUSE
10 1 (0.30%) Windows Server 2012
Processes & Methodologies
1 125 (37.31%) Problem-Solving
2 71 (21.19%) Continuous Improvement
3 70 (20.90%) Customer Service
4 31 (9.25%) Root Cause Analysis
5 25 (7.46%) Cybersecurity
6 20 (5.97%) Customer Experience
6 20 (5.97%) Presales
7 16 (4.78%) Decision-Making
7 16 (4.78%) Disaster Recovery
8 13 (3.88%) ITSM
8 13 (3.88%) Process Improvement
8 13 (3.88%) Service Delivery
9 12 (3.58%) AI
9 12 (3.58%) Business Continuity
9 12 (3.58%) ITIL
10 10 (2.99%) ERP
10 10 (2.99%) Mentoring
11 9 (2.69%) Stakeholder Management
11 9 (2.69%) Time Management
11 9 (2.69%) User Experience
Programming Languages
1 30 (8.96%) SQL
2 28 (8.36%) PowerShell
3 18 (5.37%) Ladder Logic
4 5 (1.49%) Python
5 4 (1.19%) Bash
5 4 (1.19%) Bicep
6 3 (0.90%) JavaScript
6 3 (0.90%) PHP
6 3 (0.90%) VBA
7 1 (0.30%) T-SQL
Qualifications
1 16 (4.78%) DBS Check
2 15 (4.48%) Degree
3 14 (4.18%) Security Cleared
4 10 (2.99%) SC Cleared
5 9 (2.69%) Microsoft Certification
6 6 (1.79%) CCNA
6 6 (1.79%) Cisco Certification
7 4 (1.19%) DV Cleared
7 4 (1.19%) HNC
7 4 (1.19%) HND
8 3 (0.90%) Azure Certification
9 2 (0.60%) CCNP
9 2 (0.60%) MCSA
9 2 (0.60%) MCSE
9 2 (0.60%) Microsoft Certified Professional
10 1 (0.30%) ITIL Foundation Certificate
10 1 (0.30%) Network+ Certification
10 1 (0.30%) PMP
Quality Assurance & Compliance
1 18 (5.37%) SLA
2 10 (2.99%) ISO/IEC 27001
3 7 (2.09%) Cyber Essentials
4 5 (1.49%) ISO 9001
4 5 (1.49%) PCI DSS
5 3 (0.90%) GMP
6 1 (0.30%) Accessibility
6 1 (0.30%) GDPR
System Software
1 66 (19.70%) Active Directory
2 31 (9.25%) VMware Infrastructure
3 27 (8.06%) Hyper-V
4 4 (1.19%) Virtual Machines
5 3 (0.90%) Firmware
6 2 (0.60%) Virtual Desktop
7 1 (0.30%) VMware ESXi
7 1 (0.30%) vSphere
Systems Management
1 26 (7.76%) Microsoft Intune
2 2 (0.60%) Ansible
2 2 (0.60%) SCCM
2 2 (0.60%) WSUS
3 1 (0.30%) Kubernetes
Vendors
1 115 (34.33%) Microsoft
2 34 (10.15%) VMware
3 14 (4.18%) Cisco
4 11 (3.28%) Google
4 11 (3.28%) Salesforce
5 9 (2.69%) SonicWALL
6 6 (1.79%) Apple
6 6 (1.79%) ServiceNow
7 5 (1.49%) Citrix
7 5 (1.49%) Dell
7 5 (1.49%) Juniper
7 5 (1.49%) McAfee
7 5 (1.49%) WatchGuard
8 4 (1.19%) Freshdesk
8 4 (1.19%) Remedy
8 4 (1.19%) Siemens
8 4 (1.19%) Veeam
9 3 (0.90%) Adobe
9 3 (0.90%) HP
9 3 (0.90%) Sophos