Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 18 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 32 103 111
Rank change year-on-year +71 +8 +67
Permanent jobs requiring a Support Engineer 355 231 131
As % of all permanent jobs advertised in the Midlands 6.33% 2.29% 2.32%
As % of the Job Titles category 6.86% 2.42% 2.49%
Number of salaries quoted 310 144 114
10th Percentile £26,000 £26,400 £25,500
25th Percentile £29,750 £28,875 £26,250
Median annual salary (50th Percentile) £37,500 £34,000 £31,250
Median % change year-on-year +10.29% +8.80% +0.81%
75th Percentile £43,750 £40,000 £37,250
90th Percentile £57,500 £47,500 £47,050
England median annual salary £37,500 £35,000 £34,500
% change year-on-year +7.14% +1.45% +1.47%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 5,177 9,550 5,266
% of permanent jobs with a recognized job title 92.31% 94.82% 93.35%
Number of salaries quoted 3,266 5,390 3,994
10th Percentile £27,000 £28,119 £26,724
25th Percentile £31,750 £35,000 £37,500
Median annual salary (50th Percentile) £45,000 £50,000 £52,425
Median % change year-on-year -10.00% -4.63% +4.85%
75th Percentile £62,500 £63,750 £65,000
90th Percentile £77,375 £77,500 £77,500
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 18 September 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +73 194 £37,500 +15.38% 32
East Midlands +41 161 £37,500 +10.29% 39
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 18 September 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 148 (41.69%) Windows
2 130 (36.62%) Social Skills
3 126 (35.49%) Problem-Solving
4 122 (34.37%) Microsoft
5 114 (32.11%) Active Directory
6 98 (27.61%) Microsoft 365
7 73 (20.56%) Azure
8 67 (18.87%) Windows Server
9 64 (18.03%) Degree
10 62 (17.46%) Firewall
11 61 (17.18%) Manufacturing
12 60 (16.90%) Customer Service
13 53 (14.93%) Onboarding
14 51 (14.37%) DNS
15 49 (13.80%) Driving Licence
16 48 (13.52%) Infrastructure Engineering
16 48 (13.52%) WAN
17 44 (12.39%) Microsoft Exchange
17 44 (12.39%) Cybersecurity
18 42 (11.83%) LAN
18 42 (11.83%) DHCP
18 42 (11.83%) VMware
19 40 (11.27%) VMware Infrastructure
20 39 (10.99%) PowerShell
21 37 (10.42%) Automotive
22 36 (10.14%) SharePoint
23 35 (9.86%) AWS
24 33 (9.30%) Cisco
25 31 (8.73%) Inclusion and Diversity
26 30 (8.45%) Microsoft Certification

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (12.39%) Microsoft Exchange
2 36 (10.14%) SharePoint
3 15 (4.23%) Confluence
4 10 (2.82%) IIS
5 8 (2.25%) Skype for Business
6 1 (0.28%) Appian
Applications
1 28 (7.89%) Microsoft Office
2 17 (4.79%) AutoCAD
3 15 (4.23%) Chatbot
4 7 (1.97%) SOLIDWORKS
Business Applications
1 18 (5.07%) Dynamics CRM
2 1 (0.28%) Dynamics AX
Cloud Services
1 98 (27.61%) Microsoft 365
2 73 (20.56%) Azure
3 35 (9.86%) AWS
4 27 (7.61%) Entra ID
5 18 (5.07%) SaaS
6 14 (3.94%) Amazon CloudWatch
6 14 (3.94%) Amazon EC2
6 14 (3.94%) Amazon ELB
6 14 (3.94%) Amazon Glacier
6 14 (3.94%) Amazon S3
6 14 (3.94%) AWS KMS
6 14 (3.94%) Virtual Private Cloud
7 8 (2.25%) Azure Sentinel
7 8 (2.25%) GCP
8 7 (1.97%) Dynamics 365
8 7 (1.97%) Serverless
9 6 (1.69%) Amazon ECS
9 6 (1.69%) AWS Lambda
10 5 (1.41%) Cloud Computing
10 5 (1.41%) OneDrive
Communications & Networking
1 62 (17.46%) Firewall
2 51 (14.37%) DNS
3 48 (13.52%) WAN
4 42 (11.83%) DHCP
4 42 (11.83%) LAN
5 25 (7.04%) VPN
6 14 (3.94%) VLAN
7 12 (3.38%) SAN
8 11 (3.10%) TCP/IP
9 9 (2.54%) Remote Desktop
10 8 (2.25%) Skype
10 8 (2.25%) Wi-Fi
11 6 (1.69%) PBX
12 5 (1.41%) ADSL
12 5 (1.41%) Ethernet
12 5 (1.41%) iSCSI
12 5 (1.41%) SD-WAN
12 5 (1.41%) VoIP
12 5 (1.41%) Wireless
13 4 (1.13%) Internet
Database & Business Intelligence
1 14 (3.94%) Amazon RDS
2 12 (3.38%) SQL Server
3 8 (2.25%) DTS
4 1 (0.28%) MySQL
4 1 (0.28%) Power BI
4 1 (0.28%) Relational Database
4 1 (0.28%) SQL Server Reporting Services
Development Applications
1 15 (4.23%) JIRA
2 14 (3.94%) Git
2 14 (3.94%) Vagrant
3 13 (3.66%) Jenkins
4 2 (0.56%) Sonatype Nexus
General
1 130 (36.62%) Social Skills
2 61 (17.18%) Manufacturing
3 37 (10.42%) Automotive
4 31 (8.73%) Inclusion and Diversity
5 29 (8.17%) Public Sector
6 24 (6.76%) Aerospace
7 21 (5.92%) Analytical Skills
8 16 (4.51%) Pharmaceutical
9 14 (3.94%) Retail
10 12 (3.38%) Advertising
11 9 (2.54%) Law
11 9 (2.54%) Marketing
12 8 (2.25%) Documentation Skills
13 6 (1.69%) Electronics
13 6 (1.69%) Telecoms
14 5 (1.41%) Billing
14 5 (1.41%) Finance
14 5 (1.41%) Organisational Skills
15 4 (1.13%) Local Government
16 3 (0.85%) Publishing
Libraries, Frameworks & Software Standards
1 13 (3.66%) .NET
2 5 (1.41%) HTML
3 3 (0.85%) EDI
4 1 (0.28%) Ajax
4 1 (0.28%) AngularJS
4 1 (0.28%) CSS
4 1 (0.28%) Entity Framework
4 1 (0.28%) jQuery
4 1 (0.28%) JSON
4 1 (0.28%) KnockoutJS
4 1 (0.28%) OAuth
4 1 (0.28%) Razor View Engine
4 1 (0.28%) REST
4 1 (0.28%) SAML
4 1 (0.28%) SOAP
4 1 (0.28%) WCF
4 1 (0.28%) Web Services
4 1 (0.28%) XML
Miscellaneous
1 53 (14.93%) Onboarding
2 49 (13.80%) Driving Licence
3 24 (6.76%) Self-Motivation
4 18 (5.07%) Data Centre
5 14 (3.94%) Renewable Energy
6 13 (3.66%) Replication
7 10 (2.82%) Analytical Mindset
8 9 (2.54%) FMCG
8 9 (2.54%) Video Conferencing
9 8 (2.25%) CMDB
10 6 (1.69%) SCADA
10 6 (1.69%) Security Posture
11 5 (1.41%) Cyber Security Posture
11 5 (1.41%) Industrial Internet of Things
12 3 (0.85%) Clustering
12 3 (0.85%) Data Protection Act
12 3 (0.85%) Enterprise Software
13 1 (0.28%) BYOD
13 1 (0.28%) Management Information System
13 1 (0.28%) PDA
Operating Systems
1 148 (41.69%) Windows
2 67 (18.87%) Windows Server
3 26 (7.32%) Linux
4 25 (7.04%) Windows 10
5 14 (3.94%) VMS
6 11 (3.10%) Windows Server 2016
7 8 (2.25%) Windows Server 2008
7 8 (2.25%) Windows Server 2019
8 6 (1.69%) Mac OS
9 5 (1.41%) Mac OS X
10 2 (0.56%) Apple iOS
11 1 (0.28%) Android
Processes & Methodologies
1 126 (35.49%) Problem-Solving
2 60 (16.90%) Customer Service
3 48 (13.52%) Infrastructure Engineering
4 44 (12.39%) Cybersecurity
5 30 (8.45%) Continuous Improvement
6 26 (7.32%) CRM
7 24 (6.76%) Mentoring
7 24 (6.76%) Process Improvement
8 22 (6.20%) Incident Management
8 22 (6.20%) ITIL
9 19 (5.35%) Logistics
9 19 (5.35%) Root Cause Analysis
10 18 (5.07%) Change Management
10 18 (5.07%) Computer Science
11 17 (4.79%) Business Intelligence
12 15 (4.23%) Configuration Management
12 15 (4.23%) Conversational UI
12 15 (4.23%) Market Research
12 15 (4.23%) Stakeholder Engagement
13 14 (3.94%) Cloud Security
Programming Languages
1 39 (10.99%) PowerShell
2 26 (7.32%) Python
2 26 (7.32%) SQL
3 13 (3.66%) Groovy
4 12 (3.38%) Java
5 11 (3.10%) VB
6 7 (1.97%) C#
6 7 (1.97%) JavaScript
7 6 (1.69%) PHP
8 1 (0.28%) T-SQL
Qualifications
1 64 (18.03%) Degree
2 30 (8.45%) Microsoft Certification
3 25 (7.04%) MCP
4 22 (6.20%) Security Cleared
5 20 (5.63%) MCSA
6 16 (4.51%) HNC
6 16 (4.51%) MCSE
6 16 (4.51%) SC Cleared
7 15 (4.23%) A+ Certification
8 14 (3.94%) City & Guilds
9 13 (3.66%) Computer Science Degree
10 12 (3.38%) CCNA
10 12 (3.38%) Cisco Certification
10 12 (3.38%) DBS Check
10 12 (3.38%) HND
11 6 (1.69%) Master's Degree
12 4 (1.13%) ITIL Certification
13 2 (0.56%) CCNP
14 1 (0.28%) Network+ Certification
14 1 (0.28%) NVQ Level 3
Quality Assurance & Compliance
1 15 (4.23%) SLA
2 8 (2.25%) GDPR
3 7 (1.97%) Accessibility
4 6 (1.69%) ISO/IEC 27001
4 6 (1.69%) PCI DSS
4 6 (1.69%) Sarbanes-Oxley
5 5 (1.41%) Cyber Essentials
5 5 (1.41%) Cyber Essentials PLUS
6 2 (0.56%) ISO 9000
7 1 (0.28%) NIST
System Software
1 114 (32.11%) Active Directory
2 40 (11.27%) VMware Infrastructure
3 16 (4.51%) Hyper-V
4 13 (3.66%) DFS Replication
5 8 (2.25%) Virtual Desktop
6 7 (1.97%) Firmware
7 6 (1.69%) XenApp
8 4 (1.13%) Terminal Services
8 4 (1.13%) vSphere
9 1 (0.28%) BitLocker
9 1 (0.28%) VMware Server
Systems Management
1 25 (7.04%) Microsoft Intune
2 14 (3.94%) Ansible
2 14 (3.94%) Grafana
2 14 (3.94%) Prometheus
2 14 (3.94%) Terraform
3 8 (2.25%) Nagios
3 8 (2.25%) ZABBIX
4 7 (1.97%) SCCM
5 5 (1.41%) Autotask
6 4 (1.13%) Functional Safety
7 3 (0.85%) Failover Clustering
8 2 (0.56%) Jamf Pro
9 1 (0.28%) FortiGate
9 1 (0.28%) Kubernetes
9 1 (0.28%) MOM
9 1 (0.28%) Wonderware InTouch
Vendors
1 122 (34.37%) Microsoft
2 42 (11.83%) VMware
3 33 (9.30%) Cisco
4 26 (7.32%) Juniper
5 18 (5.07%) ServiceNow
6 15 (4.23%) Dell
7 14 (3.94%) Citrix
8 11 (3.10%) HP
8 11 (3.10%) McAfee
8 11 (3.10%) Siemens
9 8 (2.25%) BMC
9 8 (2.25%) Darktrace
9 8 (2.25%) Google
9 8 (2.25%) HubSpot
9 8 (2.25%) Proofpoint
9 8 (2.25%) Red Hat
9 8 (2.25%) Salesforce
9 8 (2.25%) SolarWinds
9 8 (2.25%) Trend Micro
9 8 (2.25%) Zoho