Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 15 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 May 2026
Same period 2025 Same period 2024
Rank 57 86 62
Rank change year-on-year +29 -24 +63
Permanent jobs requiring a Support Engineer 359 170 419
As % of all permanent jobs in the Midlands 2.76% 3.38% 3.58%
As % of the Job Titles category 2.96% 3.70% 3.79%
Number of salaries quoted 271 128 355
10th Percentile £26,000 £25,588 £23,700
25th Percentile £28,000 £27,750 £26,000
Median annual salary (50th Percentile) £32,500 £35,750 £30,000
Median % change year-on-year -9.09% +19.17% -
75th Percentile £43,750 £52,500 £37,500
90th Percentile £46,350 £58,000 £44,420
England median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -2.99%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,125 4,591 11,041
% of permanent jobs with a recognized job title 93.25% 91.22% 94.29%
Number of salaries quoted 7,775 2,730 8,325
10th Percentile £29,750 £27,000 £26,250
25th Percentile £36,250 £32,500 £33,750
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -9.52%
75th Percentile £65,000 £63,750 £60,750
90th Percentile £81,250 £75,000 £75,000
England median annual salary £55,000 £58,000 £53,847
% change year-on-year -5.17% +7.71% -11.44%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 15 May 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 15 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +24 197 £34,000 -2.86% 28
East Midlands +22 158 £30,000 -18.92% 24
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 15 May 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 132 (36.77%) Problem-Solving
2 109 (30.36%) Windows
3 97 (27.02%) Microsoft 365
4 95 (26.46%) Microsoft
5 72 (20.06%) Active Directory
6 59 (16.43%) Azure
7 57 (15.88%) Customer Service
8 47 (13.09%) Windows Server
9 44 (12.26%) Continuous Improvement
10 41 (11.42%) Firewall
11 36 (10.03%) DNS
12 34 (9.47%) SLA
13 33 (9.19%) Root Cause Analysis
14 30 (8.36%) Entra ID
14 30 (8.36%) LAN
15 29 (8.08%) Microsoft Office
16 28 (7.80%) SQL
16 28 (7.80%) WAN
17 27 (7.52%) SharePoint
18 26 (7.24%) VMware
19 25 (6.96%) DHCP
19 25 (6.96%) VMware Infrastructure
20 24 (6.69%) Wireless
21 23 (6.41%) Microsoft Intune
21 23 (6.41%) VPN
22 21 (5.85%) Incident Management
22 21 (5.85%) ITSM
22 21 (5.85%) PowerShell
23 19 (5.29%) Cisco
23 19 (5.29%) Google

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 27 (7.52%) SharePoint
2 19 (5.29%) Microsoft Exchange
3 8 (2.23%) Confluence
4 5 (1.39%) IIS
5 4 (1.11%) Exchange Server 2007
5 4 (1.11%) Exchange Server 2010
5 4 (1.11%) Exchange Server 2013
Applications
1 29 (8.08%) Microsoft Office
2 3 (0.84%) Microsoft Excel
2 3 (0.84%) Photoshop
Business Applications
1 5 (1.39%) Q-Pulse
2 4 (1.11%) Dynamics CRM
3 1 (0.28%) Shopify
Cloud Services
1 97 (27.02%) Microsoft 365
2 59 (16.43%) Azure
3 30 (8.36%) Entra ID
4 19 (5.29%) Google Workspace
5 10 (2.79%) OneDrive
6 3 (0.84%) SaaS
7 2 (0.56%) Power Platform
7 2 (0.56%) Pulumi
7 2 (0.56%) Slack
8 1 (0.28%) AWS
8 1 (0.28%) Mimecast
Communications & Networking
1 41 (11.42%) Firewall
2 36 (10.03%) DNS
3 30 (8.36%) LAN
4 28 (7.80%) WAN
5 25 (6.96%) DHCP
6 24 (6.69%) Wireless
7 23 (6.41%) VPN
8 10 (2.79%) VoIP
8 10 (2.79%) Wi-Fi
9 7 (1.95%) TCP/IP
10 5 (1.39%) TETRA
11 4 (1.11%) Internet
11 4 (1.11%) MQTT
11 4 (1.11%) Remote Desktop
12 3 (0.84%) WLAN
13 2 (0.56%) VLAN
14 1 (0.28%) DMZ
14 1 (0.28%) Network Security
14 1 (0.28%) SAN
14 1 (0.28%) SD-WAN
Database & Business Intelligence
1 9 (2.51%) SQL Server
2 4 (1.11%) Azure SQL Database
2 4 (1.11%) MongoDB
3 3 (0.84%) MySQL
4 2 (0.56%) Power BI
Development Applications
1 13 (3.62%) JIRA
General
1 87 (24.23%) Social Skills
2 42 (11.70%) Manufacturing
3 26 (7.24%) Analytical Skills
4 14 (3.90%) Law
5 13 (3.62%) Marketing
6 12 (3.34%) Organisational Skills
7 11 (3.06%) Legal
7 11 (3.06%) Multimedia
8 7 (1.95%) Telecoms
9 5 (1.39%) Electronics
9 5 (1.39%) Pharmaceutical
10 4 (1.11%) Agriculture
10 4 (1.11%) Finance
10 4 (1.11%) Public Sector
11 2 (0.56%) Documentation Skills
12 1 (0.28%) Inclusion and Diversity
12 1 (0.28%) Military
Libraries, Frameworks & Software Standards
1 3 (0.84%) CSS
1 3 (0.84%) HTML
1 3 (0.84%) JSON
2 1 (0.28%) LDAP
Miscellaneous
1 63 (17.55%) Driving Licence
2 16 (4.46%) Self-Motivation
3 14 (3.90%) Data Centre
4 10 (2.79%) Onboarding
5 9 (2.51%) CCTV
5 9 (2.51%) FMCG
6 7 (1.95%) Robotics
7 5 (1.39%) Social Media
8 4 (1.11%) Analytical Mindset
8 4 (1.11%) CAN bus
8 4 (1.11%) IoT
9 3 (0.84%) Cyber Security Posture
9 3 (0.84%) Management Information System
9 3 (0.84%) PKI
9 3 (0.84%) Security Posture
10 2 (0.56%) CMDB
11 1 (0.28%) Clustering
11 1 (0.28%) Low-Code
11 1 (0.28%) Smartphone
Operating Systems
1 109 (30.36%) Windows
2 47 (13.09%) Windows Server
3 12 (3.34%) Linux
3 12 (3.34%) Windows 10
4 7 (1.95%) Apple iOS
5 5 (1.39%) Android
6 4 (1.11%) Mac OS
6 4 (1.11%) VMS
6 4 (1.11%) Windows 7
7 3 (0.84%) CentOS
7 3 (0.84%) SUSE
7 3 (0.84%) Ubuntu
7 3 (0.84%) Windows Server 2019
Processes & Methodologies
1 132 (36.77%) Problem-Solving
2 57 (15.88%) Customer Service
3 44 (12.26%) Continuous Improvement
4 33 (9.19%) Root Cause Analysis
5 21 (5.85%) Incident Management
5 21 (5.85%) ITSM
6 18 (5.01%) SIEM
6 18 (5.01%) Time Management
7 17 (4.74%) Proactive Monitoring
8 16 (4.46%) Mentoring
9 15 (4.18%) Service Delivery
10 14 (3.90%) Decision-Making
10 14 (3.90%) ITIL
11 13 (3.62%) Cybersecurity
12 12 (3.34%) Customer Experience
12 12 (3.34%) Mathematics
13 11 (3.06%) CRM
13 11 (3.06%) Presales
14 10 (2.79%) Disaster Recovery
14 10 (2.79%) ERP
Programming Languages
1 28 (7.80%) SQL
2 21 (5.85%) PowerShell
3 11 (3.06%) Ladder Logic
4 7 (1.95%) Python
5 4 (1.11%) Bash
5 4 (1.11%) Bicep
5 4 (1.11%) PHP
6 3 (0.84%) JavaScript
6 3 (0.84%) VBA
7 2 (0.56%) Google Apps Script
Qualifications
1 15 (4.18%) SC Cleared
1 15 (4.18%) Security Cleared
2 14 (3.90%) DBS Check
2 14 (3.90%) Degree
3 8 (2.23%) A+ Certification
4 7 (1.95%) HNC
4 7 (1.95%) HND
5 6 (1.67%) MCITP
5 6 (1.67%) Microsoft Certification
6 4 (1.11%) CompTIA Security+
6 4 (1.11%) DV Cleared
7 3 (0.84%) BPSS Clearance
7 3 (0.84%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 34 (9.47%) SLA
2 11 (3.06%) ISO/IEC 27001
3 9 (2.51%) Cyber Essentials
4 5 (1.39%) COSHH
4 5 (1.39%) GMP
5 4 (1.11%) NIST
6 3 (0.84%) Cyber Essentials PLUS
7 2 (0.56%) PCI DSS
8 1 (0.28%) Accessibility
8 1 (0.28%) GDPR
System Software
1 72 (20.06%) Active Directory
2 25 (6.96%) VMware Infrastructure
3 16 (4.46%) Hyper-V
4 2 (0.56%) BitLocker
5 1 (0.28%) Virtual Desktop
5 1 (0.28%) VMware Workstation
Systems Management
1 23 (6.41%) Microsoft Intune
2 4 (1.11%) Terraform
3 2 (0.56%) Ansible
3 2 (0.56%) Jamf Pro
3 2 (0.56%) SCCM
3 2 (0.56%) Single Sign-On
Vendors
1 95 (26.46%) Microsoft
2 26 (7.24%) VMware
3 19 (5.29%) Cisco
3 19 (5.29%) Google
4 18 (5.01%) Dell
5 14 (3.90%) Juniper
5 14 (3.90%) McAfee
6 12 (3.34%) Salesforce
7 11 (3.06%) Fortinet
7 11 (3.06%) Fujitsu
7 11 (3.06%) Virgin Media
8 7 (1.95%) HP
9 6 (1.67%) Siemens
10 5 (1.39%) ServiceNow
11 3 (0.84%) Adobe
11 3 (0.84%) Apple
11 3 (0.84%) Freshdesk
11 3 (0.84%) Infor
11 3 (0.84%) Red Hat
12 2 (0.56%) Yealink