Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 27 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
27 Nov 2025
Same period 2024 Same period 2023
Rank 21 70 115
Rank change year-on-year +49 +45 +49
Permanent jobs requiring a Support Engineer 440 316 118
As % of all permanent jobs in the Midlands 7.25% 3.63% 2.42%
As % of the Job Titles category 7.85% 3.89% 2.54%
Number of salaries quoted 373 101 105
10th Percentile £25,750 £26,250 £25,750
25th Percentile £29,000 £28,500 £26,500
Median annual salary (50th Percentile) £37,500 £34,000 £32,500
Median % change year-on-year +10.29% +4.62% +1.56%
75th Percentile £42,500 £40,000 £41,750
90th Percentile £52,500 £43,750 £48,750
England median annual salary £37,250 £36,000 £35,000
% change year-on-year +3.47% +2.86% +6.06%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 5,608 8,131 4,647
% of permanent jobs with a recognized job title 92.45% 93.50% 95.21%
Number of salaries quoted 3,852 4,060 3,660
10th Percentile £27,500 £30,000 £26,500
25th Percentile £33,750 £37,500 £36,250
Median annual salary (50th Percentile) £47,500 £50,000 £50,000
Median % change year-on-year -5.00% - -
75th Percentile £65,000 £65,000 £63,563
90th Percentile £80,000 £78,750 £75,000
England median annual salary £55,000 £57,560 £60,000
% change year-on-year -4.45% -4.07% -

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 27 November 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 27 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +57 247 £38,500 +10.00% 35
East Midlands +36 192 £35,000 +2.94% 22
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 27 November 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 180 (40.91%) Windows
2 177 (40.23%) Problem-Solving
3 145 (32.95%) Microsoft 365
4 137 (31.14%) Microsoft
5 124 (28.18%) Active Directory
6 108 (24.55%) Azure
7 92 (20.91%) Customer Service
8 82 (18.64%) Windows Server
9 81 (18.41%) Degree
10 73 (16.59%) DNS
11 65 (14.77%) DHCP
12 62 (14.09%) Firewall
13 61 (13.86%) Infrastructure Engineering
14 56 (12.73%) Entra ID
15 51 (11.59%) VMware
16 49 (11.14%) SharePoint
17 45 (10.23%) Cybersecurity
18 42 (9.55%) VMware Infrastructure
19 41 (9.32%) ITIL
20 40 (9.09%) Microsoft Exchange
21 39 (8.86%) AWS
21 39 (8.86%) Microsoft Intune
22 37 (8.41%) Incident Management
22 37 (8.41%) WAN
23 35 (7.95%) CRM
24 34 (7.73%) LAN
25 33 (7.50%) Mentoring
25 33 (7.50%) Microsoft Certification
26 31 (7.05%) AutoCAD
26 31 (7.05%) Linux

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (11.14%) SharePoint
2 40 (9.09%) Microsoft Exchange
3 11 (2.50%) Confluence
4 9 (2.05%) Skype for Business
5 6 (1.36%) IIS
6 2 (0.45%) Exchange Server 2007
6 2 (0.45%) Exchange Server 2010
6 2 (0.45%) Exchange Server 2013
7 1 (0.23%) Appian
Applications
1 31 (7.05%) AutoCAD
2 29 (6.59%) Microsoft Office
3 18 (4.09%) SOLIDWORKS
4 10 (2.27%) Chatbot
5 5 (1.14%) EPLAN
Business Applications
1 22 (5.00%) Dynamics CRM
2 1 (0.23%) Dynamics AX
Cloud Services
1 145 (32.95%) Microsoft 365
2 108 (24.55%) Azure
3 56 (12.73%) Entra ID
4 39 (8.86%) AWS
5 25 (5.68%) SaaS
6 13 (2.95%) Amazon CloudWatch
7 12 (2.73%) GCP
8 10 (2.27%) Amazon EC2
8 10 (2.27%) Amazon ELB
8 10 (2.27%) Amazon Glacier
8 10 (2.27%) Amazon S3
8 10 (2.27%) AWS KMS
8 10 (2.27%) Virtual Private Cloud
9 9 (2.05%) Azure Sentinel
10 7 (1.59%) Dynamics 365
11 6 (1.36%) OneDrive
12 5 (1.14%) Cloud Computing
12 5 (1.14%) iPaaS
13 4 (0.91%) Azure Monitor
14 3 (0.68%) Power Platform
Communications & Networking
1 73 (16.59%) DNS
2 65 (14.77%) DHCP
3 62 (14.09%) Firewall
4 37 (8.41%) WAN
5 34 (7.73%) LAN
6 30 (6.82%) VPN
7 19 (4.32%) TCP/IP
8 17 (3.86%) VLAN
9 12 (2.73%) Ethernet
9 12 (2.73%) VoIP
10 11 (2.50%) Wireless
11 10 (2.27%) ADSL
11 10 (2.27%) Wi-Fi
12 9 (2.05%) Internet
12 9 (2.05%) Skype
12 9 (2.05%) VDSL
13 8 (1.82%) SAN
14 7 (1.59%) Broadband
14 7 (1.59%) IP Telephony
14 7 (1.59%) PBX
Database & Business Intelligence
1 18 (4.09%) SQL Server
2 10 (2.27%) Amazon RDS
3 9 (2.05%) DTS
4 2 (0.45%) Power BI
5 1 (0.23%) MySQL
5 1 (0.23%) Relational Database
5 1 (0.23%) SQL Server Reporting Services
Development Applications
1 18 (4.09%) JIRA
2 10 (2.27%) Git
2 10 (2.27%) Jenkins
2 10 (2.27%) Vagrant
3 1 (0.23%) Sonatype Nexus
General
1 157 (35.68%) Social Skills
2 82 (18.64%) Manufacturing
3 39 (8.86%) Automotive
4 29 (6.59%) Aerospace
5 25 (5.68%) Inclusion and Diversity
6 24 (5.45%) Law
7 21 (4.77%) Analytical Skills
8 20 (4.55%) Public Sector
9 18 (4.09%) Pharmaceutical
10 15 (3.41%) Marketing
11 14 (3.18%) Organisational Skills
11 14 (3.18%) Retail
12 13 (2.95%) Telecoms
13 11 (2.50%) Advertising
14 10 (2.27%) Documentation Skills
15 8 (1.82%) Finance
16 4 (0.91%) Electronics
16 4 (0.91%) Legal
16 4 (0.91%) Local Government
17 3 (0.68%) Billing
Libraries, Frameworks & Software Standards
1 9 (2.05%) .NET
2 5 (1.14%) HTML
3 3 (0.68%) EDI
4 1 (0.23%) Ajax
4 1 (0.23%) AngularJS
4 1 (0.23%) CSS
4 1 (0.23%) Entity Framework
4 1 (0.23%) jQuery
4 1 (0.23%) JSON
4 1 (0.23%) KnockoutJS
4 1 (0.23%) OAuth
4 1 (0.23%) Razor View Engine
4 1 (0.23%) REST
4 1 (0.23%) SAML
4 1 (0.23%) SOAP
4 1 (0.23%) WCF
4 1 (0.23%) Web Services
4 1 (0.23%) XML
Miscellaneous
1 73 (16.59%) Driving Licence
2 49 (11.14%) Onboarding
3 31 (7.05%) Self-Motivation
4 16 (3.64%) Renewable Energy
5 14 (3.18%) Data Centre
6 11 (2.50%) FMCG
7 10 (2.27%) Analytical Mindset
7 10 (2.27%) Replication
8 9 (2.05%) CMDB
8 9 (2.05%) Video Conferencing
9 7 (1.59%) CCTV
10 6 (1.36%) SCADA
10 6 (1.36%) Security Posture
11 5 (1.14%) Clustering
11 5 (1.14%) Cyber Security Posture
11 5 (1.14%) Enterprise Software
11 5 (1.14%) Industrial Internet of Things
12 4 (0.91%) Smartphone
13 3 (0.68%) Data Protection Act
14 1 (0.23%) PDA
Operating Systems
1 180 (40.91%) Windows
2 82 (18.64%) Windows Server
3 31 (7.05%) Linux
4 26 (5.91%) Windows 10
5 12 (2.73%) Apple iOS
5 12 (2.73%) VMS
6 11 (2.50%) Mac OS
7 10 (2.27%) Windows Server 2008
8 8 (1.82%) Windows Server 2019
9 6 (1.36%) Android
10 5 (1.14%) Mac OS X
11 3 (0.68%) Windows Server 2016
12 2 (0.45%) Windows 7
12 2 (0.45%) Windows Server 2012
Processes & Methodologies
1 177 (40.23%) Problem-Solving
2 92 (20.91%) Customer Service
3 61 (13.86%) Infrastructure Engineering
4 45 (10.23%) Cybersecurity
5 41 (9.32%) ITIL
6 37 (8.41%) Incident Management
7 35 (7.95%) CRM
8 33 (7.50%) Mentoring
9 30 (6.82%) Continuous Improvement
10 26 (5.91%) Process Improvement
11 22 (5.00%) ITSM
12 20 (4.55%) DevOps
12 20 (4.55%) Root Cause Analysis
13 19 (4.32%) CAD
13 19 (4.32%) Proactive Monitoring
14 17 (3.86%) Computer Science
14 17 (3.86%) Logistics
14 17 (3.86%) Project Delivery
15 15 (3.41%) Configuration Management
15 15 (3.41%) Network Management
Programming Languages
1 29 (6.59%) PowerShell
2 28 (6.36%) SQL
3 18 (4.09%) Python
4 11 (2.50%) VB
5 10 (2.27%) Groovy
6 8 (1.82%) Java
7 7 (1.59%) C#
7 7 (1.59%) JavaScript
8 6 (1.36%) PHP
9 5 (1.14%) Ladder Logic
10 1 (0.23%) T-SQL
Qualifications
1 81 (18.41%) Degree
2 33 (7.50%) Microsoft Certification
3 23 (5.23%) MCP
4 22 (5.00%) Security Cleared
5 18 (4.09%) HNC
5 18 (4.09%) MCSA
5 18 (4.09%) MCSE
6 16 (3.64%) SC Cleared
7 12 (2.73%) Computer Science Degree
7 12 (2.73%) DBS Check
8 11 (2.50%) A+ Certification
8 11 (2.50%) CCNA
8 11 (2.50%) Cisco Certification
8 11 (2.50%) HND
9 8 (1.82%) CCNP
9 8 (1.82%) City & Guilds
10 6 (1.36%) Master's Degree
11 5 (1.14%) ITIL Foundation Certificate
12 4 (0.91%) ITIL Certification
13 1 (0.23%) NVQ Level 3
Quality Assurance & Compliance
1 25 (5.68%) SLA
2 12 (2.73%) Cyber Essentials
3 10 (2.27%) GDPR
4 7 (1.59%) Accessibility
4 7 (1.59%) ISO/IEC 27001
5 5 (1.14%) Cyber Essentials PLUS
6 4 (0.91%) PCI DSS
7 2 (0.45%) Sarbanes-Oxley
System Software
1 124 (28.18%) Active Directory
2 42 (9.55%) VMware Infrastructure
3 22 (5.00%) Hyper-V
4 10 (2.27%) DFS Replication
5 9 (2.05%) Virtual Desktop
6 5 (1.14%) Firmware
7 3 (0.68%) Virtual Machines
8 1 (0.23%) BitLocker
8 1 (0.23%) VMware Server
8 1 (0.23%) XenApp
Systems Management
1 39 (8.86%) Microsoft Intune
2 12 (2.73%) Ansible
2 12 (2.73%) Terraform
3 10 (2.27%) Grafana
3 10 (2.27%) Prometheus
4 9 (2.05%) Nagios
4 9 (2.05%) ZABBIX
5 6 (1.36%) Jamf Pro
6 5 (1.14%) Failover Clustering
7 4 (0.91%) Functional Safety
8 3 (0.68%) Autotask
8 3 (0.68%) FortiGate
8 3 (0.68%) SCCM
9 1 (0.23%) Kubernetes
9 1 (0.23%) MOM
9 1 (0.23%) Wonderware InTouch
Vendors
1 137 (31.14%) Microsoft
2 51 (11.59%) VMware
3 25 (5.68%) Cisco
3 25 (5.68%) Juniper
4 23 (5.23%) ServiceNow
5 15 (3.41%) Dell
6 13 (2.95%) McAfee
7 12 (2.73%) Google
8 11 (2.50%) Darktrace
9 10 (2.27%) Citrix
9 10 (2.27%) Samsung
10 9 (2.05%) BMC
10 9 (2.05%) Proofpoint
10 9 (2.05%) Red Hat
10 9 (2.05%) SolarWinds
10 9 (2.05%) Tanium
10 9 (2.05%) Trend Micro
11 8 (1.82%) HubSpot
11 8 (1.82%) WatchGuard
11 8 (1.82%) Zoho