Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £33,500 per year, according to job vacancies posted during the 6 months leading to 9 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Feb 2026
Same period 2025 Same period 2024
Rank 39 62 55
Rank change year-on-year +23 -7 +73
Permanent jobs requiring a Support Engineer 406 261 330
As % of all permanent jobs in the Midlands 4.79% 4.32% 3.96%
As % of the Job Titles category 5.26% 4.63% 4.22%
Number of salaries quoted 324 90 288
10th Percentile £25,750 £26,250 £23,500
25th Percentile £27,563 £28,000 £25,750
Median annual salary (50th Percentile) £33,500 £33,250 £30,000
Median % change year-on-year +0.75% +10.83% -3.23%
75th Percentile £40,000 £43,750 £37,500
90th Percentile £47,500 £53,750 £47,500
England median annual salary £35,000 £36,000 £33,210
% change year-on-year -2.78% +8.40% +0.64%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,718 5,632 7,826
% of permanent jobs with a recognized job title 91.00% 93.21% 94.03%
Number of salaries quoted 4,689 2,648 6,407
10th Percentile £28,000 £31,250 £26,000
25th Percentile £35,000 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £77,500 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.29%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 9 February 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 9 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +34 221 £37,500 -16.99% 39
East Midlands +14 180 £30,000 -4.76% 22
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 9 February 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 161 (39.66%) Problem-Solving
2 147 (36.21%) Microsoft 365
3 141 (34.73%) Windows
4 126 (31.03%) Microsoft
5 96 (23.65%) Azure
6 95 (23.40%) Active Directory
7 84 (20.69%) Customer Service
8 73 (17.98%) Windows Server
9 59 (14.53%) DNS
10 58 (14.29%) Entra ID
11 54 (13.30%) DHCP
12 49 (12.07%) SharePoint
13 45 (11.08%) Firewall
14 42 (10.34%) Degree
14 42 (10.34%) Microsoft Intune
15 39 (9.61%) Mentoring
16 35 (8.62%) VMware
17 34 (8.37%) Incident Management
17 34 (8.37%) Infrastructure Engineering
18 32 (7.88%) ITIL
19 29 (7.14%) SLA
20 28 (6.90%) Microsoft Exchange
21 27 (6.65%) LAN
21 27 (6.65%) VMware Infrastructure
21 27 (6.65%) VPN
22 26 (6.40%) Cybersecurity
22 26 (6.40%) SaaS
23 25 (6.16%) WAN
24 21 (5.17%) Google
24 21 (5.17%) ITSM

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (12.07%) SharePoint
2 28 (6.90%) Microsoft Exchange
3 6 (1.48%) IIS
4 5 (1.23%) Confluence
5 4 (0.99%) Exchange Server 2007
5 4 (0.99%) Exchange Server 2010
5 4 (0.99%) Exchange Server 2013
5 4 (0.99%) Skype for Business
6 1 (0.25%) Appian
Applications
1 21 (5.17%) Microsoft Office
2 17 (4.19%) AutoCAD
3 13 (3.20%) SOLIDWORKS
4 5 (1.23%) EPLAN
5 4 (0.99%) Chatbot
Business Applications
1 8 (1.97%) Dynamics CRM
2 3 (0.74%) Q-Pulse
3 1 (0.25%) Dynamics AX
3 1 (0.25%) Shopify
Cloud Services
1 147 (36.21%) Microsoft 365
2 96 (23.65%) Azure
3 58 (14.29%) Entra ID
4 26 (6.40%) SaaS
5 16 (3.94%) AWS
6 14 (3.45%) Google Workspace
7 11 (2.71%) OneDrive
8 7 (1.72%) GCP
9 5 (1.23%) iPaaS
10 4 (0.99%) Azure Sentinel
11 3 (0.74%) Amazon CloudWatch
11 3 (0.74%) Azure Monitor
11 3 (0.74%) Cloud Computing
11 3 (0.74%) Datadog
11 3 (0.74%) IaaS
11 3 (0.74%) PaaS
12 2 (0.49%) Nutanix
12 2 (0.49%) Power Platform
12 2 (0.49%) Slack
Communications & Networking
1 59 (14.53%) DNS
2 54 (13.30%) DHCP
3 45 (11.08%) Firewall
4 27 (6.65%) LAN
4 27 (6.65%) VPN
5 25 (6.16%) WAN
6 16 (3.94%) VoIP
7 13 (3.20%) TCP/IP
8 12 (2.96%) Ethernet
8 12 (2.96%) Wi-Fi
9 10 (2.46%) VLAN
9 10 (2.46%) Wireless
10 9 (2.22%) ADSL
10 9 (2.22%) Internet
10 9 (2.22%) VDSL
11 7 (1.72%) Broadband
11 7 (1.72%) IP Telephony
12 6 (1.48%) PBX
13 5 (1.23%) SAN
13 5 (1.23%) TETRA
Database & Business Intelligence
1 19 (4.68%) SQL Server
2 4 (0.99%) DTS
3 2 (0.49%) Power BI
4 1 (0.25%) MySQL
4 1 (0.25%) Relational Database
Development Applications
1 15 (3.69%) JIRA
General
1 118 (29.06%) Social Skills
2 59 (14.53%) Manufacturing
3 29 (7.14%) Law
4 20 (4.93%) Automotive
5 19 (4.68%) Organisational Skills
6 14 (3.45%) Aerospace
7 13 (3.20%) Analytical Skills
7 13 (3.20%) Telecoms
8 11 (2.71%) Marketing
8 11 (2.71%) Multimedia
8 11 (2.71%) Pharmaceutical
9 10 (2.46%) Legal
10 9 (2.22%) Inclusion and Diversity
11 8 (1.97%) Finance
12 7 (1.72%) Retail
13 5 (1.23%) Documentation Skills
14 4 (0.99%) Advertising
15 3 (0.74%) Public Sector
16 2 (0.49%) Electronics
Libraries, Frameworks & Software Standards
1 6 (1.48%) .NET
2 1 (0.25%) HTML
2 1 (0.25%) JSON
2 1 (0.25%) OAuth
2 1 (0.25%) REST
2 1 (0.25%) SAML
2 1 (0.25%) SOAP
2 1 (0.25%) XML
Miscellaneous
1 73 (17.98%) Driving Licence
2 30 (7.39%) Onboarding
3 27 (6.65%) Self-Motivation
4 14 (3.45%) FMCG
5 12 (2.96%) Renewable Energy
6 8 (1.97%) Data Centre
7 7 (1.72%) CCTV
8 6 (1.48%) CMDB
8 6 (1.48%) Cyber Security Posture
9 5 (1.23%) Analytical Mindset
9 5 (1.23%) Clustering
9 5 (1.23%) Enterprise Software
10 4 (0.99%) CAN bus
10 4 (0.99%) Industrial Internet of Things
10 4 (0.99%) SCADA
10 4 (0.99%) Smartphone
10 4 (0.99%) Video Conferencing
11 3 (0.74%) Security Posture
12 2 (0.49%) Social Media
13 1 (0.25%) Robotics
Operating Systems
1 141 (34.73%) Windows
2 73 (17.98%) Windows Server
3 14 (3.45%) Apple iOS
3 14 (3.45%) Linux
3 14 (3.45%) Windows 10
4 8 (1.97%) Android
5 6 (1.48%) Windows Server 2019
6 5 (1.23%) Mac OS
6 5 (1.23%) Windows Server 2008
7 4 (0.99%) Windows 7
8 2 (0.49%) VMS
8 2 (0.49%) Windows Server 2012
9 1 (0.25%) Windows Server 2016
Processes & Methodologies
1 161 (39.66%) Problem-Solving
2 84 (20.69%) Customer Service
3 39 (9.61%) Mentoring
4 34 (8.37%) Incident Management
4 34 (8.37%) Infrastructure Engineering
5 32 (7.88%) ITIL
6 26 (6.40%) Cybersecurity
7 21 (5.17%) ITSM
8 20 (4.93%) CRM
9 18 (4.43%) CAD
10 17 (4.19%) Service Delivery
11 15 (3.69%) Continuous Improvement
11 15 (3.69%) Network Management
11 15 (3.69%) Proactive Monitoring
11 15 (3.69%) Project Delivery
11 15 (3.69%) Root Cause Analysis
12 14 (3.45%) Customer Experience
12 14 (3.45%) Logistics
12 14 (3.45%) Mobile Device Management
12 14 (3.45%) Presales
Programming Languages
1 21 (5.17%) SQL
2 11 (2.71%) PowerShell
3 8 (1.97%) Ladder Logic
3 8 (1.97%) Python
4 7 (1.72%) PHP
5 6 (1.48%) C#
5 6 (1.48%) Java
5 6 (1.48%) JavaScript
6 2 (0.49%) Google Apps Script
Qualifications
1 42 (10.34%) Degree
2 18 (4.43%) Microsoft Certification
3 15 (3.69%) Security Cleared
4 14 (3.45%) SC Cleared
5 8 (1.97%) HNC
6 7 (1.72%) A+ Certification
6 7 (1.72%) CCNA
6 7 (1.72%) CCNP
6 7 (1.72%) Cisco Certification
6 7 (1.72%) MCSA
6 7 (1.72%) MCSE
6 7 (1.72%) Microsoft Certified Professional
7 6 (1.48%) Computer Science Degree
7 6 (1.48%) ITIL Foundation Certificate
7 6 (1.48%) Master's Degree
8 5 (1.23%) DBS Check
9 4 (0.99%) CompTIA Security+
9 4 (0.99%) MCITP
10 3 (0.74%) BPSS Clearance
11 1 (0.25%) HND
Quality Assurance & Compliance
1 29 (7.14%) SLA
2 14 (3.45%) Cyber Essentials
3 9 (2.22%) ISO/IEC 27001
4 8 (1.97%) GDPR
5 4 (0.99%) NIST
6 3 (0.74%) COSHH
6 3 (0.74%) Cyber Essentials PLUS
6 3 (0.74%) GMP
7 2 (0.49%) PCI DSS
System Software
1 95 (23.40%) Active Directory
2 27 (6.65%) VMware Infrastructure
3 20 (4.93%) Hyper-V
4 4 (0.99%) Virtual Desktop
5 3 (0.74%) Firmware
5 3 (0.74%) Virtual Machines
6 2 (0.49%) BitLocker
7 1 (0.25%) VMware Server
7 1 (0.25%) VMware Workstation
Systems Management
1 42 (10.34%) Microsoft Intune
2 7 (1.72%) Jamf Pro
3 5 (1.23%) Failover Clustering
4 4 (0.99%) Functional Safety
4 4 (0.99%) Nagios
4 4 (0.99%) ZABBIX
5 3 (0.74%) FortiGate
6 2 (0.49%) Ansible
6 2 (0.49%) SCCM
6 2 (0.49%) Single Sign-On
6 2 (0.49%) Terraform
Vendors
1 126 (31.03%) Microsoft
2 35 (8.62%) VMware
3 21 (5.17%) Google
4 18 (4.43%) Cisco
5 14 (3.45%) Fortinet
6 12 (2.96%) Dell
7 11 (2.71%) Fujitsu
7 11 (2.71%) ServiceNow
7 11 (2.71%) Virgin Media
8 10 (2.46%) Juniper
8 10 (2.46%) Samsung
9 8 (1.97%) McAfee
10 7 (1.72%) Draytek
10 7 (1.72%) Mitel
10 7 (1.72%) WatchGuard
11 6 (1.48%) Darktrace
11 6 (1.48%) Oracle
12 5 (1.23%) Apple
12 5 (1.23%) Panasonic
12 5 (1.23%) Salesforce