Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £33,000 per year, according to job vacancies posted during the 6 months leading to 24 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Feb 2026
Same period 2025 Same period 2024
Rank 40 55 57
Rank change year-on-year +15 +2 +76
Permanent jobs requiring a Support Engineer 416 256 339
As % of all permanent jobs in the Midlands 4.55% 4.52% 3.99%
As % of the Job Titles category 4.98% 4.86% 4.26%
Number of salaries quoted 327 86 294
10th Percentile £25,750 £26,250 £23,500
25th Percentile £27,375 £28,000 £25,750
Median annual salary (50th Percentile) £33,000 £34,000 £30,000
Median % change year-on-year -2.94% +13.33% -3.23%
75th Percentile £40,000 £52,500 £37,500
90th Percentile £47,000 £63,750 £46,485
England median annual salary £35,000 £35,000 £33,000
% change year-on-year - +6.06% -

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 8,351 5,267 7,966
% of permanent jobs with a recognized job title 91.43% 93.01% 93.85%
Number of salaries quoted 5,145 2,579 6,456
10th Percentile £28,000 £30,000 £26,000
25th Percentile £35,000 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £77,500 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -10.57%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 24 February 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 24 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +19 226 £37,500 -25.00% 24
East Midlands +12 185 £30,000 -3.23% 17
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 24 February 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 157 (37.74%) Problem-Solving
2 148 (35.58%) Windows
3 142 (34.13%) Microsoft 365
4 124 (29.81%) Microsoft
5 92 (22.12%) Azure
6 90 (21.63%) Active Directory
7 83 (19.95%) Customer Service
8 70 (16.83%) Windows Server
9 56 (13.46%) DNS
10 53 (12.74%) Entra ID
11 51 (12.26%) DHCP
12 50 (12.02%) Firewall
13 47 (11.30%) SharePoint
14 42 (10.10%) Degree
15 38 (9.13%) Microsoft Intune
15 38 (9.13%) VMware
16 37 (8.89%) SLA
17 35 (8.41%) Mentoring
18 34 (8.17%) Incident Management
18 34 (8.17%) Infrastructure Engineering
19 33 (7.93%) LAN
20 31 (7.45%) WAN
21 30 (7.21%) ITIL
21 30 (7.21%) VMware Infrastructure
22 29 (6.97%) VPN
23 27 (6.49%) Microsoft Exchange
24 26 (6.25%) ITSM
25 25 (6.01%) Google
25 25 (6.01%) Microsoft Office
25 25 (6.01%) SaaS

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (11.30%) SharePoint
2 27 (6.49%) Microsoft Exchange
3 8 (1.92%) Confluence
4 5 (1.20%) Exchange Server 2007
4 5 (1.20%) Exchange Server 2010
4 5 (1.20%) Exchange Server 2013
4 5 (1.20%) IIS
5 4 (0.96%) Skype for Business
Applications
1 25 (6.01%) Microsoft Office
2 17 (4.09%) AutoCAD
3 13 (3.13%) SOLIDWORKS
4 5 (1.20%) EPLAN
5 2 (0.48%) Chatbot
Business Applications
1 6 (1.44%) Dynamics CRM
2 5 (1.20%) Q-Pulse
3 1 (0.24%) Dynamics AX
3 1 (0.24%) Shopify
Cloud Services
1 142 (34.13%) Microsoft 365
2 92 (22.12%) Azure
3 53 (12.74%) Entra ID
4 25 (6.01%) SaaS
5 18 (4.33%) Google Workspace
6 16 (3.85%) AWS
7 11 (2.64%) OneDrive
8 7 (1.68%) GCP
9 5 (1.20%) iPaaS
10 4 (0.96%) Azure Sentinel
11 3 (0.72%) Amazon CloudWatch
11 3 (0.72%) Azure Monitor
11 3 (0.72%) Datadog
11 3 (0.72%) IaaS
11 3 (0.72%) PaaS
12 2 (0.48%) Nutanix
12 2 (0.48%) Power Platform
12 2 (0.48%) Slack
13 1 (0.24%) Cloud Computing
Communications & Networking
1 56 (13.46%) DNS
2 51 (12.26%) DHCP
3 50 (12.02%) Firewall
4 33 (7.93%) LAN
5 31 (7.45%) WAN
6 29 (6.97%) VPN
7 17 (4.09%) VoIP
8 13 (3.13%) TCP/IP
9 12 (2.88%) Ethernet
9 12 (2.88%) Wi-Fi
10 10 (2.40%) VLAN
10 10 (2.40%) Wireless
11 9 (2.16%) ADSL
11 9 (2.16%) Internet
11 9 (2.16%) VDSL
12 7 (1.68%) Broadband
12 7 (1.68%) IP Telephony
13 5 (1.20%) PBX
13 5 (1.20%) SAN
13 5 (1.20%) TETRA
Database & Business Intelligence
1 17 (4.09%) SQL Server
2 4 (0.96%) DTS
3 2 (0.48%) Power BI
Development Applications
1 18 (4.33%) JIRA
General
1 116 (27.88%) Social Skills
2 59 (14.18%) Manufacturing
3 31 (7.45%) Law
4 20 (4.81%) Organisational Skills
5 14 (3.37%) Automotive
6 13 (3.13%) Telecoms
7 12 (2.88%) Analytical Skills
8 11 (2.64%) Legal
8 11 (2.64%) Marketing
8 11 (2.64%) Multimedia
8 11 (2.64%) Pharmaceutical
9 10 (2.40%) Aerospace
10 8 (1.92%) Finance
11 7 (1.68%) Inclusion and Diversity
11 7 (1.68%) Retail
12 5 (1.20%) Documentation Skills
13 3 (0.72%) Advertising
13 3 (0.72%) Public Sector
14 2 (0.48%) Electronics
Libraries, Frameworks & Software Standards
1 5 (1.20%) .NET
Miscellaneous
1 75 (18.03%) Driving Licence
2 27 (6.49%) Self-Motivation
3 26 (6.25%) Onboarding
4 12 (2.88%) Data Centre
4 12 (2.88%) FMCG
5 9 (2.16%) Renewable Energy
6 7 (1.68%) CCTV
7 6 (1.44%) CMDB
8 5 (1.20%) Clustering
8 5 (1.20%) Enterprise Software
9 4 (0.96%) CAN bus
9 4 (0.96%) Cyber Security Posture
9 4 (0.96%) Smartphone
9 4 (0.96%) Video Conferencing
10 3 (0.72%) Industrial Internet of Things
10 3 (0.72%) Robotics
10 3 (0.72%) SCADA
10 3 (0.72%) Security Posture
11 2 (0.48%) Management Information System
11 2 (0.48%) Social Media
Operating Systems
1 148 (35.58%) Windows
2 70 (16.83%) Windows Server
3 16 (3.85%) Linux
4 14 (3.37%) Apple iOS
4 14 (3.37%) Windows 10
5 8 (1.92%) Android
6 6 (1.44%) Windows Server 2019
7 5 (1.20%) Mac OS
7 5 (1.20%) Windows 7
7 5 (1.20%) Windows Server 2008
8 2 (0.48%) CentOS
8 2 (0.48%) SUSE
8 2 (0.48%) Ubuntu
8 2 (0.48%) VMS
8 2 (0.48%) Windows Server 2012
9 1 (0.24%) Windows Server 2016
Processes & Methodologies
1 157 (37.74%) Problem-Solving
2 83 (19.95%) Customer Service
3 35 (8.41%) Mentoring
4 34 (8.17%) Incident Management
4 34 (8.17%) Infrastructure Engineering
5 30 (7.21%) ITIL
6 26 (6.25%) ITSM
7 22 (5.29%) Cybersecurity
8 20 (4.81%) Service Delivery
9 19 (4.57%) Continuous Improvement
9 19 (4.57%) CRM
9 19 (4.57%) Proactive Monitoring
9 19 (4.57%) Root Cause Analysis
10 18 (4.33%) CAD
11 16 (3.85%) Mobile Device Management
11 16 (3.85%) SIEM
12 14 (3.37%) Presales
13 13 (3.13%) Customer Experience
13 13 (3.13%) Project Delivery
14 11 (2.64%) Cloud Operations
Programming Languages
1 22 (5.29%) SQL
2 9 (2.16%) PowerShell
3 8 (1.92%) Ladder Logic
4 7 (1.68%) Python
5 6 (1.44%) PHP
6 5 (1.20%) C#
6 5 (1.20%) Java
6 5 (1.20%) JavaScript
7 2 (0.48%) Google Apps Script
Qualifications
1 42 (10.10%) Degree
2 18 (4.33%) Microsoft Certification
3 15 (3.61%) Security Cleared
4 14 (3.37%) SC Cleared
5 9 (2.16%) A+ Certification
5 9 (2.16%) HNC
6 7 (1.68%) CCNA
6 7 (1.68%) CCNP
6 7 (1.68%) Cisco Certification
6 7 (1.68%) MCSA
6 7 (1.68%) MCSE
6 7 (1.68%) Microsoft Certified Professional
7 6 (1.44%) ITIL Foundation Certificate
7 6 (1.44%) MCITP
8 5 (1.20%) Computer Science Degree
8 5 (1.20%) Master's Degree
9 4 (0.96%) CompTIA Security+
10 3 (0.72%) BPSS Clearance
10 3 (0.72%) DBS Check
10 3 (0.72%) HND
Quality Assurance & Compliance
1 37 (8.89%) SLA
2 14 (3.37%) Cyber Essentials
3 7 (1.68%) ISO/IEC 27001
4 6 (1.44%) GDPR
5 5 (1.20%) COSHH
5 5 (1.20%) GMP
6 4 (0.96%) NIST
7 3 (0.72%) Cyber Essentials PLUS
8 2 (0.48%) PCI DSS
System Software
1 90 (21.63%) Active Directory
2 30 (7.21%) VMware Infrastructure
3 19 (4.57%) Hyper-V
4 4 (0.96%) Virtual Desktop
5 3 (0.72%) Virtual Machines
6 2 (0.48%) BitLocker
7 1 (0.24%) Firmware
7 1 (0.24%) VMware Server
7 1 (0.24%) VMware Workstation
Systems Management
1 38 (9.13%) Microsoft Intune
2 7 (1.68%) Jamf Pro
3 5 (1.20%) Failover Clustering
4 4 (0.96%) Nagios
4 4 (0.96%) ZABBIX
5 3 (0.72%) FortiGate
5 3 (0.72%) Functional Safety
6 2 (0.48%) Ansible
6 2 (0.48%) SCCM
6 2 (0.48%) Single Sign-On
6 2 (0.48%) Terraform
Vendors
1 124 (29.81%) Microsoft
2 38 (9.13%) VMware
3 25 (6.01%) Google
4 20 (4.81%) Cisco
5 17 (4.09%) Dell
6 14 (3.37%) Fortinet
6 14 (3.37%) Juniper
7 12 (2.88%) McAfee
8 11 (2.64%) Fujitsu
8 11 (2.64%) ServiceNow
8 11 (2.64%) Virgin Media
9 10 (2.40%) Samsung
10 7 (1.68%) Draytek
10 7 (1.68%) Mitel
10 7 (1.68%) WatchGuard
11 6 (1.44%) Darktrace
11 6 (1.44%) Red Hat
12 5 (1.20%) Apple
12 5 (1.20%) HP
12 5 (1.20%) Salesforce