Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 11 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

 6 months to
11 Sep 2026		 Same period 2025 Same period 2024
Rank 67 34 95
Rank change year-on-year -33 +61 +27
Permanent jobs requiring a Support Engineer 333 351 240
As % of all permanent jobs in the Midlands 2.18% 6.18% 2.38%
As % of the Job Titles category 2.33% 6.73% 2.51%
Number of salaries quoted 259 309 152
10th Percentile £27,500 £26,000 £26,300
25th Percentile £31,250 £29,750 £29,563
Median annual salary (50th Percentile) £37,500 £37,500 £34,000
Median % change year-on-year - +10.29% +7.94%
75th Percentile £43,750 £43,750 £40,000
90th Percentile £54,000 £57,500 £47,500
England median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +1.45%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 14,265 5,214 9,560
% of permanent jobs with a recognized job title 93.38% 91.78% 94.84%
Number of salaries quoted 9,989 3,296 5,555
10th Percentile £30,000 £26,750 £28,119
25th Percentile £40,000 £31,335 £35,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £65,000 £62,500 £63,750
90th Percentile £80,000 £77,500 £77,473
England median annual salary £58,000 £55,000 £55,000
% change year-on-year +5.45% - -8.33%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 11 September 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 11 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
West Midlands -32 187 £40,000 +6.67% 34
East Midlands -19 146 £37,500 - 22
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 11 September 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 129 (38.74%) Problem-Solving
2 125 (37.54%) Microsoft
3 107 (32.13%) Windows
4 99 (29.73%) Microsoft 365
5 76 (22.82%) Customer Service
6 72 (21.62%) Continuous Improvement
7 69 (20.72%) Active Directory
8 68 (20.42%) Azure
9 59 (17.72%) Entra ID
10 56 (16.82%) DNS
11 54 (16.22%) Windows Server
12 43 (12.91%) Firewall
13 40 (12.01%) DHCP
14 39 (11.71%) VPN
15 36 (10.81%) VMware
16 32 (9.61%) Microsoft Intune
17 31 (9.31%) VMware Infrastructure
17 31 (9.31%) Wireless
18 30 (9.01%) Cybersecurity
18 30 (9.01%) Hyper-V
18 30 (9.01%) Linux
18 30 (9.01%) SQL
18 30 (9.01%) TCP/IP
19 28 (8.41%) Root Cause Analysis
20 27 (8.11%) Microsoft Exchange
20 27 (8.11%) SharePoint
21 26 (7.81%) PowerShell
22 25 (7.51%) Microsoft Office
23 23 (6.91%) IIS
24 20 (6.01%) Customer Experience

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 27 (8.11%) Microsoft Exchange
1 27 (8.11%) SharePoint
2 23 (6.91%) IIS
3 5 (1.50%) Apache
3 5 (1.50%) nginx
4 1 (0.30%) Mendix
Applications
1 25 (7.51%) Microsoft Office
2 3 (0.90%) Microsoft Excel
2 3 (0.90%) Photoshop
Business Applications
1 3 (0.90%) Dynamics CRM
2 1 (0.30%) iTrent
Cloud Services
1 99 (29.73%) Microsoft 365
2 68 (20.42%) Azure
3 59 (17.72%) Entra ID
4 12 (3.60%) Google Workspace
5 6 (1.80%) AWS
5 6 (1.80%) OneDrive
6 5 (1.50%) Microsoft Copilot
6 5 (1.50%) Power Automate
7 3 (0.90%) Dynamics 365
8 2 (0.60%) GCP
9 1 (0.30%) Mimecast
9 1 (0.30%) Power Platform
9 1 (0.30%) SaaS
Communications & Networking
1 56 (16.82%) DNS
2 43 (12.91%) Firewall
3 40 (12.01%) DHCP
4 39 (11.71%) VPN
5 31 (9.31%) Wireless
6 30 (9.01%) TCP/IP
7 15 (4.50%) Wi-Fi
8 9 (2.70%) LAN
8 9 (2.70%) VLAN
9 8 (2.40%) WAN
10 5 (1.50%) Cisco IOS
11 4 (1.20%) Internet
11 4 (1.20%) IP Telephony
11 4 (1.20%) MQTT
11 4 (1.20%) Network Security
11 4 (1.20%) Remote Desktop
12 3 (0.90%) VoIP
13 2 (0.60%) SAN
14 1 (0.30%) DMZ
14 1 (0.30%) Structured Cabling
Database & Business Intelligence
1 10 (3.00%) SQL Server
2 4 (1.20%) Azure SQL Database
2 4 (1.20%) MongoDB
3 3 (0.90%) MySQL
Development Applications
1 2 (0.60%) JIRA
2 1 (0.30%) Carbide.c++
2 1 (0.30%) SQL Server Management Studio (SSMS)
General
1 120 (36.04%) Social Skills
2 41 (12.31%) Manufacturing
3 29 (8.71%) Analytical Skills
4 26 (7.81%) Marketing
5 15 (4.50%) Organisational Skills
6 14 (4.20%) Agriculture
7 11 (3.30%) Telecoms
8 10 (3.00%) Electronics
9 8 (2.40%) Retail
10 7 (2.10%) Spanish Language
11 5 (1.50%) Legal
12 4 (1.20%) Documentation Skills
12 4 (1.20%) Finance
12 4 (1.20%) Presentation Skills
13 3 (0.90%) Inclusion and Diversity
13 3 (0.90%) Public Sector
14 2 (0.60%) Aerospace
15 1 (0.30%) Advertising
15 1 (0.30%) Law
15 1 (0.30%) Military
Libraries, Frameworks & Software Standards
1 5 (1.50%) LDAP
2 4 (1.20%) COM
2 4 (1.20%) DCOM
2 4 (1.20%) Middleware
2 4 (1.20%) Terraform
3 3 (0.90%) CSS
3 3 (0.90%) HTML
3 3 (0.90%) JSON
4 2 (0.60%) Pulumi
Miscellaneous
1 58 (17.42%) Driving Licence
2 21 (6.31%) Self-Motivation
3 13 (3.90%) CCTV
4 11 (3.30%) Onboarding
5 9 (2.70%) IoT
6 7 (2.10%) PKI
7 5 (1.50%) Video Conferencing
8 4 (1.20%) Analytical Mindset
8 4 (1.20%) Data Centre
8 4 (1.20%) Mobile App
8 4 (1.20%) Smartcard
9 3 (0.90%) FMCG
9 3 (0.90%) Social Media
10 2 (0.60%) Cyber Threat
10 2 (0.60%) Replication
10 2 (0.60%) Robotics
11 1 (0.30%) Clustering
11 1 (0.30%) Educational Technology
11 1 (0.30%) Enterprise Software
11 1 (0.30%) Management Information System
Operating Systems
1 107 (32.13%) Windows
2 54 (16.22%) Windows Server
3 30 (9.01%) Linux
4 19 (5.71%) Windows 10
5 11 (3.30%) Mac OS
6 8 (2.40%) Android
7 5 (1.50%) Apple iOS
7 5 (1.50%) Ubuntu
8 4 (1.20%) VMS
9 1 (0.30%) Red Hat Enterprise Linux
9 1 (0.30%) Windows Server 2012
Processes & Methodologies
1 129 (38.74%) Problem-Solving
2 76 (22.82%) Customer Service
3 72 (21.62%) Continuous Improvement
4 30 (9.01%) Cybersecurity
5 28 (8.41%) Root Cause Analysis
6 20 (6.01%) Customer Experience
6 20 (6.01%) Presales
7 16 (4.80%) Decision-Making
8 15 (4.50%) Business Continuity
8 15 (4.50%) Disaster Recovery
8 15 (4.50%) ITSM
9 14 (4.20%) ITIL
9 14 (4.20%) Service Delivery
10 13 (3.90%) AI
10 13 (3.90%) Process Improvement
11 12 (3.60%) ERP
12 11 (3.30%) Mentoring
13 10 (3.00%) Stakeholder Management
13 10 (3.00%) User Experience
14 9 (2.70%) Incident Management
Programming Languages
1 30 (9.01%) SQL
2 26 (7.81%) PowerShell
3 18 (5.41%) Ladder Logic
4 5 (1.50%) Python
5 4 (1.20%) Bash
5 4 (1.20%) Bicep
6 3 (0.90%) JavaScript
6 3 (0.90%) PHP
6 3 (0.90%) VBA
7 1 (0.30%) T-SQL
Qualifications
1 16 (4.80%) DBS Check
2 15 (4.50%) Degree
3 14 (4.20%) Security Cleared
4 11 (3.30%) Microsoft Certification
5 10 (3.00%) SC Cleared
6 8 (2.40%) CCNA
6 8 (2.40%) Cisco Certification
7 4 (1.20%) CCNP
7 4 (1.20%) DV Cleared
7 4 (1.20%) MCSA
7 4 (1.20%) MCSE
7 4 (1.20%) Microsoft Certified Professional
8 3 (0.90%) Azure Certification
9 2 (0.60%) HNC
9 2 (0.60%) HND
10 1 (0.30%) ITIL Foundation Certificate
10 1 (0.30%) Network+ Certification
10 1 (0.30%) PMP
Quality Assurance & Compliance
1 15 (4.50%) SLA
2 10 (3.00%) ISO/IEC 27001
3 9 (2.70%) Cyber Essentials
4 5 (1.50%) ISO 9001
4 5 (1.50%) PCI DSS
5 3 (0.90%) GMP
6 2 (0.60%) Accessibility
7 1 (0.30%) GDPR
System Software
1 69 (20.72%) Active Directory
2 31 (9.31%) VMware Infrastructure
3 30 (9.01%) Hyper-V
4 4 (1.20%) Virtual Machines
5 3 (0.90%) Firmware
6 2 (0.60%) Virtual Desktop
7 1 (0.30%) VMware ESXi
7 1 (0.30%) vSphere
Systems Management
1 32 (9.61%) Microsoft Intune
2 2 (0.60%) Ansible
2 2 (0.60%) SCCM
2 2 (0.60%) WSUS
3 1 (0.30%) Kubernetes
Vendors
1 125 (37.54%) Microsoft
2 36 (10.81%) VMware
3 14 (4.20%) Google
4 13 (3.90%) Cisco
5 9 (2.70%) SonicWALL
6 8 (2.40%) Salesforce
6 8 (2.40%) ServiceNow
7 7 (2.10%) Apple
7 7 (2.10%) WatchGuard
8 5 (1.50%) Citrix
9 4 (1.20%) Dell
9 4 (1.20%) Draytek
9 4 (1.20%) Freshdesk
9 4 (1.20%) Juniper
9 4 (1.20%) McAfee
9 4 (1.20%) Mitel
9 4 (1.20%) Remedy
9 4 (1.20%) Veeam
10 3 (0.90%) Fortinet
10 3 (0.90%) Palo Alto
56 Support Engineer jobs in the Midlands