Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 85 147 168
Rank change year-on-year +62 +21 -49
Permanent jobs requiring a Support Engineer 336 150 241
As % of all permanent jobs advertised in the Midlands 2.89% 1.98% 1.95%
As % of the Job Titles category 3.07% 2.19% 2.07%
Number of salaries quoted 228 130 198
10th Percentile £24,925 £24,950 £23,000
25th Percentile £26,750 £26,250 £25,750
Median annual salary (50th Percentile) £32,500 £28,000 £31,250
Median % change year-on-year +16.07% -10.40% +0.81%
75th Percentile £40,000 £37,500 £42,500
90th Percentile £47,500 £45,100 £50,000
England median annual salary £34,000 £34,000 £34,000

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 10,958 6,838 11,649
% of permanent jobs with a recognized job title 94.32% 90.04% 94.46%
Number of salaries quoted 7,238 4,339 7,425
10th Percentile £27,000 £28,750 £28,500
25th Percentile £35,000 £38,125 £37,500
Median annual salary (50th Percentile) £48,500 £52,500 £50,000
Median % change year-on-year -7.62% +5.00% +5.26%
75th Percentile £62,500 £66,004 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 26 July 2024.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +57 187 £30,000 -3.23% 22
East Midlands +38 147 £32,500 +18.18% 18
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 26 July 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 201 (59.82%) Windows
2 171 (50.89%) Microsoft
3 155 (46.13%) Problem-Solving
4 111 (33.04%) Active Directory
5 108 (32.14%) ITIL
6 97 (28.87%) Microsoft 365
7 94 (27.98%) Degree
8 88 (26.19%) Microsoft Certification
9 87 (25.89%) Cisco
10 85 (25.30%) Driving Licence
10 85 (25.30%) Windows Server
11 82 (24.40%) Linux
12 81 (24.11%) Computer Science
13 80 (23.81%) Azure
14 78 (23.21%) Asset Management
15 76 (22.62%) Social Skills
16 74 (22.02%) Onboarding
17 73 (21.73%) Network Security
18 72 (21.43%) Computer Science Degree
19 71 (21.13%) MCP
20 69 (20.54%) WLAN
21 68 (20.24%) MCSE
21 68 (20.24%) Internet
22 66 (19.64%) Network Management
22 66 (19.64%) Mentoring
23 65 (19.35%) LPIC
23 65 (19.35%) Cisco Certification
23 65 (19.35%) CCNP
23 65 (19.35%) CCNA
23 65 (19.35%) IT Asset Management

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (10.12%) Microsoft Exchange
2 24 (7.14%) SharePoint
3 9 (2.68%) IIS
4 2 (0.60%) Apache
5 1 (0.30%) Appian
5 1 (0.30%) Skype for Business
Applications
1 24 (7.14%) Microsoft Office
2 1 (0.30%) AutoCAD
Business Applications
1 5 (1.49%) Salesforce CRM
2 1 (0.30%) Dynamics CRM
2 1 (0.30%) Remedy ITSM
Cloud Services
1 97 (28.87%) Microsoft 365
2 80 (23.81%) Azure
3 42 (12.50%) Entra ID
4 15 (4.46%) OneDrive
5 14 (4.17%) AWS
5 14 (4.17%) SaaS
6 9 (2.68%) Serverless
7 7 (2.08%) Google Workspace
8 5 (1.49%) Dynamics 365
8 5 (1.49%) Mimecast
9 3 (0.89%) Azure Sentinel
9 3 (0.89%) GCP
10 2 (0.60%) Power Platform
11 1 (0.30%) Azure API Management
11 1 (0.30%) Azure Logic Apps
11 1 (0.30%) Azure Storage
11 1 (0.30%) IaaS
11 1 (0.30%) Power Automate
11 1 (0.30%) PowerApps
Communications & Networking
1 73 (21.73%) Network Security
2 69 (20.54%) WLAN
3 68 (20.24%) Internet
4 46 (13.69%) Firewall
5 35 (10.42%) DNS
6 33 (9.82%) DHCP
7 21 (6.25%) WAN
7 21 (6.25%) Wi-Fi
8 19 (5.65%) SAN
9 17 (5.06%) TCP/IP
10 16 (4.76%) LAN
11 15 (4.46%) VoIP
12 12 (3.57%) VLAN
12 12 (3.57%) VPN
13 11 (3.27%) PBX
14 4 (1.19%) iSCSI
15 3 (0.89%) Ethernet
15 3 (0.89%) SMTP
15 3 (0.89%) Wireless
16 2 (0.60%) Broadband
Database & Business Intelligence
1 23 (6.85%) SQL Server
2 8 (2.38%) MySQL
3 4 (1.19%) Amazon RDS
4 2 (0.60%) MariaDB
4 2 (0.60%) MongoDB
4 2 (0.60%) PostgreSQL
4 2 (0.60%) Power BI
Development Applications
1 2 (0.60%) JIRA
General
1 76 (22.62%) Social Skills
2 38 (11.31%) Analytical Skills
3 30 (8.93%) Law
4 20 (5.95%) Telecoms
5 13 (3.87%) Documentation Skills
6 10 (2.98%) Finance
7 9 (2.68%) Manufacturing
8 6 (1.79%) Organisational Skills
9 4 (1.19%) Inclusion and Diversity
9 4 (1.19%) Public Sector
10 3 (0.89%) Retail
11 2 (0.60%) Legal
12 1 (0.30%) Agriculture
12 1 (0.30%) Automotive
12 1 (0.30%) Banking
12 1 (0.30%) Electronics
12 1 (0.30%) Marketing
Libraries, Frameworks & Software Standards
1 8 (2.38%) .NET
2 7 (2.08%) Web Services
3 6 (1.79%) HTML
4 5 (1.49%) CSS
4 5 (1.49%) CSS3
4 5 (1.49%) HTML5
4 5 (1.49%) jQuery
4 5 (1.49%) React
5 2 (0.60%) LAPP Stack
5 2 (0.60%) REST
5 2 (0.60%) SOAP
6 1 (0.30%) HTML5 Canvas
6 1 (0.30%) Node.js
Miscellaneous
1 85 (25.30%) Driving Licence
2 74 (22.02%) Onboarding
3 16 (4.76%) Replication
4 14 (4.17%) Self-Motivation
5 11 (3.27%) Clustering
5 11 (3.27%) Fat Client
5 11 (3.27%) Thin Client
6 10 (2.98%) Data Centre
7 9 (2.68%) Management Information System
8 3 (0.89%) Enterprise Software
9 2 (0.60%) Hybrid Cloud
10 1 (0.30%) CCTV
10 1 (0.30%) Data Protection Act
10 1 (0.30%) iPhone
10 1 (0.30%) Legacy Code
10 1 (0.30%) Video Conferencing
Operating Systems
1 201 (59.82%) Windows
2 85 (25.30%) Windows Server
3 82 (24.40%) Linux
4 31 (9.23%) Windows 10
5 21 (6.25%) Windows Server 2012
6 17 (5.06%) Mac OS
7 11 (3.27%) CentOS
8 6 (1.79%) Windows Server 2016
8 6 (1.79%) Windows Server 2019
9 5 (1.49%) SUSE
9 5 (1.49%) Ubuntu
10 2 (0.60%) AIX
10 2 (0.60%) Android
10 2 (0.60%) Debian
10 2 (0.60%) Red Hat Enterprise Linux
11 1 (0.30%) Apple iOS
11 1 (0.30%) Windows Server 2008
Processes & Methodologies
1 155 (46.13%) Problem-Solving
2 108 (32.14%) ITIL
3 81 (24.11%) Computer Science
4 78 (23.21%) Asset Management
5 66 (19.64%) Mentoring
5 66 (19.64%) Network Management
6 65 (19.35%) IT Asset Management
7 53 (15.77%) Customer Service
8 24 (7.14%) Cybersecurity
9 21 (6.25%) Infrastructure Engineering
9 21 (6.25%) Service Management
10 20 (5.95%) Customer Requirements
11 17 (5.06%) Agile
12 16 (4.76%) Continuous Improvement
13 13 (3.87%) User Experience
14 12 (3.57%) Proactive Monitoring
14 12 (3.57%) User Acceptance Testing
15 11 (3.27%) Change Management
15 11 (3.27%) Project Planning
15 11 (3.27%) Service Delivery
Programming Languages
1 44 (13.10%) SQL
2 8 (2.38%) C#
3 6 (1.79%) JavaScript
3 6 (1.79%) PowerShell
4 3 (0.89%) Python
5 2 (0.60%) C
5 2 (0.60%) C++
5 2 (0.60%) VB
6 1 (0.30%) Perl
6 1 (0.30%) PHP
Qualifications
1 94 (27.98%) Degree
2 88 (26.19%) Microsoft Certification
3 72 (21.43%) Computer Science Degree
4 71 (21.13%) MCP
5 68 (20.24%) MCSE
6 65 (19.35%) CCNA
6 65 (19.35%) CCNP
6 65 (19.35%) Cisco Certification
6 65 (19.35%) LPIC
7 14 (4.17%) Security Cleared
8 10 (2.98%) DBS Check
9 7 (2.08%) A+ Certification
10 4 (1.19%) Azure Certification
10 4 (1.19%) BPSS Clearance
11 3 (0.89%) CESG Certified Professional
11 3 (0.89%) Citrix Certification
11 3 (0.89%) MCITP
11 3 (0.89%) VMware Certified Professional (VCP)
12 1 (0.30%) Network+ Certification
12 1 (0.30%) SC Cleared
Quality Assurance & Compliance
1 30 (8.93%) SLA
2 5 (1.49%) Cyber Essentials
2 5 (1.49%) PCI DSS
3 2 (0.60%) GDPR
System Software
1 111 (33.04%) Active Directory
2 46 (13.69%) VMware Infrastructure
3 34 (10.12%) Hyper-V
4 15 (4.46%) VMware ESXi
5 7 (2.08%) vSphere
6 5 (1.49%) Virtual Machines
6 5 (1.49%) VMware Workstation
7 4 (1.19%) KVM
7 4 (1.19%) NFS
8 3 (0.89%) XenApp
8 3 (0.89%) XenDesktop
9 1 (0.30%) Terminal Services
Systems Management
1 41 (12.20%) Microsoft Intune
2 32 (9.52%) SCCM
3 9 (2.68%) Kubernetes
4 7 (2.08%) Microsoft Clustering
5 3 (0.89%) Autotask
5 3 (0.89%) Failover Clustering
5 3 (0.89%) Jamf Pro
6 2 (0.60%) Cisco Prime
6 2 (0.60%) McAfee ePO
6 2 (0.60%) SCOM
Vendors
1 171 (50.89%) Microsoft
2 87 (25.89%) Cisco
3 63 (18.75%) VMware
4 28 (8.33%) Veeam
5 18 (5.36%) Citrix
6 9 (2.68%) Acronis
6 9 (2.68%) HP
7 8 (2.38%) Salesforce
8 7 (2.08%) Dell
8 7 (2.08%) Google
8 7 (2.08%) Meraki
8 7 (2.08%) Sophos
9 6 (1.79%) Remedy
10 5 (1.49%) Red Hat
10 5 (1.49%) ServiceNow
11 4 (1.19%) Datto
11 4 (1.19%) WatchGuard
12 3 (0.89%) Aruba
12 3 (0.89%) Draytek
12 3 (0.89%) SolarWinds