Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 109 67 131
Rank change year-on-year -42 +64 +17
Permanent jobs requiring a Support Engineer 185 421 220
As % of all permanent jobs advertised in the Midlands 2.58% 3.49% 2.42%
As % of the Job Titles category 2.79% 3.70% 2.70%
Number of salaries quoted 139 357 190
10th Percentile £25,725 £23,800 £24,950
25th Percentile £28,000 £26,250 £26,063
Median annual salary (50th Percentile) £37,500 £30,000 £30,000
Median % change year-on-year +25.00% - -
75th Percentile £52,500 £37,500 £41,250
90th Percentile £59,150 £45,820 £53,767
England median annual salary £38,000 £32,500 £33,500
% change year-on-year +16.92% -2.99% -

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,627 11,377 8,155
% of permanent jobs with a recognized job title 92.43% 94.41% 89.65%
Number of salaries quoted 2,827 8,428 4,582
10th Percentile £27,000 £26,250 £28,512
25th Percentile £32,500 £33,750 £37,500
Median annual salary (50th Percentile) £48,000 £47,500 £52,500
Median % change year-on-year +1.05% -9.52% +5.00%
75th Percentile £62,500 £60,741 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £56,500 £53,000 £60,800
% change year-on-year +6.60% -12.83% +1.33%

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 18 May 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -31 103 £35,000 +16.67% 56
East Midlands -35 82 £37,500 +25.00% 58
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 18 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 116 (62.70%) Windows
2 83 (44.86%) Microsoft
3 74 (40.00%) Problem-Solving
4 65 (35.14%) Active Directory
5 63 (34.05%) Cisco
6 55 (29.73%) Firewall
7 54 (29.19%) Social Skills
8 53 (28.65%) Windows Server
9 52 (28.11%) Microsoft 365
10 49 (26.49%) Driving Licence
11 48 (25.95%) WAN
12 46 (24.86%) Mentoring
13 45 (24.32%) Azure
13 45 (24.32%) LAN
13 45 (24.32%) Microsoft Certification
14 42 (22.70%) Cisco Certification
14 42 (22.70%) MCP
15 41 (22.16%) Degree
16 36 (19.46%) MCSE
17 35 (18.92%) Linux
17 35 (18.92%) CCNP
17 35 (18.92%) CCNA
18 32 (17.30%) Microsoft Exchange
19 30 (16.22%) ITIL
19 30 (16.22%) VMware
20 29 (15.68%) Asset Management
20 29 (15.68%) Computer Science
21 28 (15.14%) VMware Infrastructure
21 28 (15.14%) Computer Science Degree
22 27 (14.59%) Network Security

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (17.30%) Microsoft Exchange
2 7 (3.78%) SharePoint
3 6 (3.24%) IIS
4 3 (1.62%) Confluence
Applications
1 14 (7.57%) Microsoft Office
2 4 (2.16%) Chatbot
Business Applications
1 9 (4.86%) Oracle Applications
1 9 (4.86%) Oracle EBS
Cloud Services
1 52 (28.11%) Microsoft 365
2 45 (24.32%) Azure
3 7 (3.78%) AWS
3 7 (3.78%) Entra ID
4 6 (3.24%) SaaS
5 3 (1.62%) Amazon CloudWatch
5 3 (1.62%) Amazon EC2
5 3 (1.62%) Amazon ECS
5 3 (1.62%) Amazon ELB
5 3 (1.62%) Amazon Glacier
5 3 (1.62%) Amazon S3
5 3 (1.62%) AWS KMS
5 3 (1.62%) AWS Lambda
5 3 (1.62%) Serverless
5 3 (1.62%) Virtual Private Cloud
6 1 (0.54%) Dynamics 365
6 1 (0.54%) PaaS
Communications & Networking
1 55 (29.73%) Firewall
2 48 (25.95%) WAN
3 45 (24.32%) LAN
4 27 (14.59%) Internet
4 27 (14.59%) Network Security
4 27 (14.59%) WLAN
5 21 (11.35%) DNS
6 16 (8.65%) DHCP
7 11 (5.95%) VPN
7 11 (5.95%) Wi-Fi
8 10 (5.41%) SD-WAN
9 7 (3.78%) Cisco Firepower
9 7 (3.78%) SAN
10 6 (3.24%) Remote Desktop
11 4 (2.16%) Broadband
12 3 (1.62%) TCP/IP
13 2 (1.08%) VLAN
14 1 (0.54%) iSCSI
14 1 (0.54%) PBX
Database & Business Intelligence
1 8 (4.32%) SQL Server
2 3 (1.62%) Amazon RDS
Development Applications
1 3 (1.62%) Git
1 3 (1.62%) JIRA
1 3 (1.62%) Vagrant
2 2 (1.08%) Jenkins
3 1 (0.54%) Sonatype Nexus
General
1 54 (29.19%) Social Skills
2 19 (10.27%) Inclusion and Diversity
3 14 (7.57%) Public Sector
4 11 (5.95%) Analytical Skills
5 7 (3.78%) Organisational Skills
5 7 (3.78%) Telecoms
6 5 (2.70%) Finance
7 4 (2.16%) Law
8 3 (1.62%) Electronics
8 3 (1.62%) Manufacturing
8 3 (1.62%) Retail
9 2 (1.08%) Automotive
10 1 (0.54%) Advertising
10 1 (0.54%) Billing
10 1 (0.54%) Marketing
10 1 (0.54%) Presentation Skills
Libraries, Frameworks & Software Standards
1 9 (4.86%) Middleware
1 9 (4.86%) Oracle Fusion
2 3 (1.62%) .NET
Miscellaneous
1 49 (26.49%) Driving Licence
2 18 (9.73%) Onboarding
3 11 (5.95%) Data Centre
4 5 (2.70%) Self-Motivation
5 3 (1.62%) Analytical Mindset
5 3 (1.62%) Data Protection Act
5 3 (1.62%) EPoS
5 3 (1.62%) Social Media
6 2 (1.08%) Management Information System
6 2 (1.08%) Replication
7 1 (0.54%) Client/Server
7 1 (0.54%) NHS
7 1 (0.54%) PlayStation
7 1 (0.54%) Video Conferencing
Operating Systems
1 116 (62.70%) Windows
2 53 (28.65%) Windows Server
3 35 (18.92%) Linux
4 20 (10.81%) Windows Server 2016
5 17 (9.19%) Windows 10
6 14 (7.57%) Windows Server 2019
7 4 (2.16%) Windows Server 2012
8 3 (1.62%) VMS
8 3 (1.62%) Windows 7
9 1 (0.54%) Android
9 1 (0.54%) Apple iOS
Processes & Methodologies
1 74 (40.00%) Problem-Solving
2 46 (24.86%) Mentoring
3 30 (16.22%) ITIL
4 29 (15.68%) Asset Management
4 29 (15.68%) Computer Science
5 27 (14.59%) IT Asset Management
5 27 (14.59%) Network Management
6 23 (12.43%) Customer Service
7 17 (9.19%) Incident Management
7 17 (9.19%) Infrastructure Engineering
8 14 (7.57%) Data Security
8 14 (7.57%) Infrastructure Management
8 14 (7.57%) Network Design
9 12 (6.49%) Proactive Monitoring
10 11 (5.95%) Continuous Improvement
11 10 (5.41%) Cybersecurity
12 7 (3.78%) Customer-Centric Approach
12 7 (3.78%) Customer-Centricity
12 7 (3.78%) Presales
12 7 (3.78%) SIEM
Programming Languages
1 21 (11.35%) SQL
2 19 (10.27%) PowerShell
3 6 (3.24%) Python
4 3 (1.62%) Java
5 2 (1.08%) Groovy
6 1 (0.54%) T-SQL
Qualifications
1 45 (24.32%) Microsoft Certification
2 42 (22.70%) Cisco Certification
2 42 (22.70%) MCP
3 41 (22.16%) Degree
4 36 (19.46%) MCSE
5 35 (18.92%) CCNA
5 35 (18.92%) CCNP
6 28 (15.14%) Computer Science Degree
7 27 (14.59%) LPIC
8 16 (8.65%) A+ Certification
8 16 (8.65%) MCSA
9 7 (3.78%) CCIE
10 4 (2.16%) SC Cleared
10 4 (2.16%) Security Cleared
11 3 (1.62%) DBS Check
12 2 (1.08%) Network+ Certification
Quality Assurance & Compliance
1 11 (5.95%) SLA
2 3 (1.62%) PCI DSS
2 3 (1.62%) Sarbanes-Oxley
3 2 (1.08%) ISO 9000
4 1 (0.54%) ISO/IEC 27001
4 1 (0.54%) NIST
System Software
1 65 (35.14%) Active Directory
2 28 (15.14%) VMware Infrastructure
3 14 (7.57%) XenApp
4 11 (5.95%) Hyper-V
5 6 (3.24%) Terminal Services
5 6 (3.24%) vSphere
6 2 (1.08%) DFS Replication
6 2 (1.08%) Firmware
7 1 (0.54%) BitLocker
Systems Management
1 18 (9.73%) Microsoft Intune
2 8 (4.32%) SCCM
3 3 (1.62%) Ansible
3 3 (1.62%) Grafana
3 3 (1.62%) Prometheus
3 3 (1.62%) Terraform
4 1 (0.54%) Autotask
4 1 (0.54%) Jamf Pro
Vendors
1 83 (44.86%) Microsoft
2 63 (34.05%) Cisco
3 30 (16.22%) VMware
4 22 (11.89%) Meraki
5 16 (8.65%) Citrix
5 16 (8.65%) HP
6 14 (7.57%) CheckPoint
6 14 (7.57%) SonicWALL
7 13 (7.03%) ServiceNow
8 12 (6.49%) Dell
9 9 (4.86%) Juniper
9 9 (4.86%) Oracle
10 8 (4.32%) Aruba
11 7 (3.78%) Fortinet
11 7 (3.78%) Palo Alto
11 7 (3.78%) Siemens
12 6 (3.24%) McAfee
12 6 (3.24%) NetApp
13 4 (2.16%) Sun
14 2 (1.08%) SAP