Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £34,500 per year, according to job vacancies posted during the 6 months leading to 15 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Jul 2026
Same period 2025 Same period 2024
Rank 50 50 70
Rank change year-on-year 0 +20 +57
Permanent jobs requiring a Support Engineer 359 260 438
As % of all permanent jobs in the Midlands 2.71% 4.63% 3.32%
As % of the Job Titles category 2.86% 5.10% 3.52%
Number of salaries quoted 278 226 317
10th Percentile £26,175 £26,125 £24,000
25th Percentile £28,625 £30,563 £26,250
Median annual salary (50th Percentile) £34,500 £37,500 £30,500
Median % change year-on-year -8.00% +22.95% +7.16%
75th Percentile £43,750 £46,875 £38,750
90th Percentile £47,000 £58,000 £47,500
England median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -2.99%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,546 5,096 12,430
% of permanent jobs with a recognized job title 94.64% 90.77% 94.20%
Number of salaries quoted 8,740 3,225 8,671
10th Percentile £30,000 £26,500 £26,250
25th Percentile £38,250 £32,000 £35,000
Median annual salary (50th Percentile) £50,000 £47,500 £47,500
Median % change year-on-year +5.26% - -9.52%
75th Percentile £65,000 £63,500 £61,250
90th Percentile £80,000 £77,500 £75,000
England median annual salary £57,500 £55,000 £53,000
% change year-on-year +4.55% +3.77% -11.67%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 15 July 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 15 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +5 204 £34,500 -8.00% 21
East Midlands 0 155 £32,500 -13.33% 21
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 15 July 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 147 (40.95%) Problem-Solving
2 110 (30.64%) Windows
3 107 (29.81%) Microsoft
4 89 (24.79%) Microsoft 365
5 76 (21.17%) Active Directory
6 66 (18.38%) Customer Service
7 65 (18.11%) Azure
8 64 (17.83%) Continuous Improvement
9 44 (12.26%) Entra ID
10 42 (11.70%) Root Cause Analysis
11 41 (11.42%) Firewall
12 40 (11.14%) DNS
12 40 (11.14%) Windows Server
13 39 (10.86%) Microsoft Office
14 37 (10.31%) SQL
15 31 (8.64%) VMware
16 30 (8.36%) VMware Infrastructure
16 30 (8.36%) VPN
17 29 (8.08%) DHCP
18 28 (7.80%) Microsoft Intune
19 27 (7.52%) SLA
19 27 (7.52%) Wireless
20 24 (6.69%) Linux
20 24 (6.69%) Microsoft Exchange
20 24 (6.69%) PowerShell
21 23 (6.41%) Customer Experience
22 22 (6.13%) Cisco
23 21 (5.85%) Hyper-V
23 21 (5.85%) ITSM
24 20 (5.57%) SharePoint

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (6.69%) Microsoft Exchange
2 20 (5.57%) SharePoint
3 15 (4.18%) IIS
4 8 (2.23%) Confluence
5 4 (1.11%) Exchange Server 2007
5 4 (1.11%) Exchange Server 2010
5 4 (1.11%) Exchange Server 2013
6 1 (0.28%) Mendix
Applications
1 39 (10.86%) Microsoft Office
2 3 (0.84%) Microsoft Excel
2 3 (0.84%) Photoshop
Business Applications
1 5 (1.39%) Q-Pulse
2 3 (0.84%) Dynamics CRM
3 1 (0.28%) iTrent
3 1 (0.28%) Shopify
Cloud Services
1 89 (24.79%) Microsoft 365
2 65 (18.11%) Azure
3 44 (12.26%) Entra ID
4 15 (4.18%) Google Workspace
5 7 (1.95%) OneDrive
6 2 (0.56%) AWS
6 2 (0.56%) Dynamics 365
6 2 (0.56%) Power Platform
6 2 (0.56%) Pulumi
6 2 (0.56%) SaaS
7 1 (0.28%) Mimecast
Communications & Networking
1 41 (11.42%) Firewall
2 40 (11.14%) DNS
3 30 (8.36%) VPN
4 29 (8.08%) DHCP
5 27 (7.52%) Wireless
6 19 (5.29%) TCP/IP
7 18 (5.01%) LAN
7 18 (5.01%) WAN
8 9 (2.51%) VoIP
9 7 (1.95%) Wi-Fi
10 5 (1.39%) Cisco IOS
11 4 (1.11%) Internet
11 4 (1.11%) MQTT
11 4 (1.11%) Remote Desktop
12 3 (0.84%) VLAN
13 2 (0.56%) SAN
14 1 (0.28%) DMZ
14 1 (0.28%) Network Security
14 1 (0.28%) TETRA
Database & Business Intelligence
1 10 (2.79%) SQL Server
2 4 (1.11%) Azure SQL Database
2 4 (1.11%) MongoDB
3 3 (0.84%) MySQL
4 1 (0.28%) Power BI
Development Applications
1 10 (2.79%) JIRA
2 1 (0.28%) Carbide.c++
2 1 (0.28%) SQL Server Management Studio (SSMS)
General
1 108 (30.08%) Social Skills
2 47 (13.09%) Manufacturing
3 34 (9.47%) Analytical Skills
4 27 (7.52%) Marketing
5 15 (4.18%) Organisational Skills
6 10 (2.79%) Electronics
6 10 (2.79%) Law
7 7 (1.95%) Legal
7 7 (1.95%) Retail
7 7 (1.95%) Telecoms
8 6 (1.67%) Agriculture
9 5 (1.39%) Pharmaceutical
10 3 (0.84%) Documentation Skills
10 3 (0.84%) Finance
10 3 (0.84%) Public Sector
11 2 (0.56%) Aerospace
11 2 (0.56%) Presentation Skills
12 1 (0.28%) Inclusion and Diversity
12 1 (0.28%) Military
Libraries, Frameworks & Software Standards
1 5 (1.39%) LDAP
2 4 (1.11%) COM
2 4 (1.11%) DCOM
2 4 (1.11%) Middleware
3 3 (0.84%) CSS
3 3 (0.84%) HTML
3 3 (0.84%) JSON
Miscellaneous
1 45 (12.53%) Driving Licence
2 16 (4.46%) Self-Motivation
3 12 (3.34%) Data Centre
4 11 (3.06%) Onboarding
5 9 (2.51%) CCTV
5 9 (2.51%) IoT
6 7 (1.95%) PKI
6 7 (1.95%) Robotics
7 5 (1.39%) Social Media
8 4 (1.11%) Analytical Mindset
8 4 (1.11%) FMCG
8 4 (1.11%) Mobile App
8 4 (1.11%) Smartcard
9 3 (0.84%) Management Information System
10 2 (0.56%) CAN bus
11 1 (0.28%) Clustering
11 1 (0.28%) Enterprise Software
11 1 (0.28%) Low-Code
11 1 (0.28%) Replication
11 1 (0.28%) Security Posture
Operating Systems
1 110 (30.64%) Windows
2 40 (11.14%) Windows Server
3 24 (6.69%) Linux
4 18 (5.01%) Windows 10
5 10 (2.79%) Android
6 9 (2.51%) Mac OS
7 5 (1.39%) Apple iOS
8 4 (1.11%) VMS
8 4 (1.11%) Windows 7
9 3 (0.84%) CentOS
9 3 (0.84%) SUSE
9 3 (0.84%) Ubuntu
10 1 (0.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 147 (40.95%) Problem-Solving
2 66 (18.38%) Customer Service
3 64 (17.83%) Continuous Improvement
4 42 (11.70%) Root Cause Analysis
5 23 (6.41%) Customer Experience
6 21 (5.85%) ITSM
7 18 (5.01%) Presales
8 16 (4.46%) Decision-Making
9 15 (4.18%) Incident Management
9 15 (4.18%) Service Delivery
10 14 (3.90%) Cybersecurity
11 13 (3.62%) Process Improvement
12 12 (3.34%) Proactive Monitoring
12 12 (3.34%) SIEM
13 11 (3.06%) Agile
13 11 (3.06%) ITIL
13 11 (3.06%) Time Management
14 10 (2.79%) Business Continuity
14 10 (2.79%) CRM
14 10 (2.79%) ERP
Programming Languages
1 37 (10.31%) SQL
2 24 (6.69%) PowerShell
3 19 (5.29%) Ladder Logic
4 5 (1.39%) Python
5 4 (1.11%) Bash
5 4 (1.11%) Bicep
5 4 (1.11%) PHP
6 3 (0.84%) JavaScript
6 3 (0.84%) VBA
7 1 (0.28%) T-SQL
Qualifications
1 17 (4.74%) DBS Check
2 16 (4.46%) Degree
3 13 (3.62%) Security Cleared
4 9 (2.51%) SC Cleared
5 8 (2.23%) Microsoft Certification
6 7 (1.95%) HNC
6 7 (1.95%) HND
7 5 (1.39%) A+ Certification
7 5 (1.39%) MCITP
8 4 (1.11%) DV Cleared
9 1 (0.28%) BPSS Clearance
9 1 (0.28%) ITIL Foundation Certificate
9 1 (0.28%) PMP
Quality Assurance & Compliance
1 27 (7.52%) SLA
2 10 (2.79%) ISO/IEC 27001
3 6 (1.67%) Cyber Essentials
4 5 (1.39%) COSHH
4 5 (1.39%) GMP
4 5 (1.39%) ISO 9001
4 5 (1.39%) PCI DSS
5 1 (0.28%) Accessibility
5 1 (0.28%) Cyber Essentials PLUS
5 1 (0.28%) GDPR
System Software
1 76 (21.17%) Active Directory
2 30 (8.36%) VMware Infrastructure
3 21 (5.85%) Hyper-V
4 4 (1.11%) Virtual Machines
5 2 (0.56%) Virtual Desktop
Systems Management
1 28 (7.80%) Microsoft Intune
2 4 (1.11%) Terraform
3 2 (0.56%) Ansible
3 2 (0.56%) Jamf Pro
4 1 (0.28%) Kubernetes
Vendors
1 107 (29.81%) Microsoft
2 31 (8.64%) VMware
3 22 (6.13%) Cisco
4 16 (4.46%) Dell
5 15 (4.18%) Google
6 14 (3.90%) Salesforce
7 12 (3.34%) Juniper
7 12 (3.34%) McAfee
8 7 (1.95%) HP
9 6 (1.67%) Siemens
10 5 (1.39%) ServiceNow
11 4 (1.11%) Freshdesk
11 4 (1.11%) Red Hat
11 4 (1.11%) Remedy
12 3 (0.84%) Adobe
12 3 (0.84%) Apple
12 3 (0.84%) Veeam
13 2 (0.56%) Meraki
14 1 (0.28%) Kaseya
14 1 (0.28%) Zoho