Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,000 per year, according to job vacancies posted during the 6 months leading to 9 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Dec 2025
Same period 2024 Same period 2023
Rank 34 65 105
Rank change year-on-year +31 +40 +59
Permanent jobs requiring a Support Engineer 419 304 124
As % of all permanent jobs in the Midlands 5.88% 3.85% 2.56%
As % of the Job Titles category 6.49% 4.13% 2.70%
Number of salaries quoted 355 92 110
10th Percentile £25,750 £27,500 £25,725
25th Percentile £28,875 £28,500 £26,313
Median annual salary (50th Percentile) £37,000 £34,000 £32,500
Median % change year-on-year +8.82% +4.62% +1.56%
75th Percentile £42,250 £39,125 £41,375
90th Percentile £47,500 £43,750 £48,750
England median annual salary £36,500 £36,000 £35,000
% change year-on-year +1.39% +2.86% +6.06%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,461 7,353 4,591
% of permanent jobs with a recognized job title 90.64% 93.19% 94.95%
Number of salaries quoted 4,019 3,645 3,672
10th Percentile £27,900 £30,000 £26,500
25th Percentile £34,375 £37,500 £35,738
Median annual salary (50th Percentile) £47,500 £50,500 £50,000
Median % change year-on-year -5.94% +1.00% -1.86%
75th Percentile £65,000 £65,000 £63,750
90th Percentile £80,000 £77,500 £75,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 9 December 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 9 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +37 235 £38,000 +8.57% 36
East Midlands +28 183 £34,250 +3.01% 21
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 9 December 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 174 (41.53%) Problem-Solving
2 171 (40.81%) Windows
3 143 (34.13%) Microsoft 365
4 133 (31.74%) Microsoft
5 114 (27.21%) Active Directory
6 104 (24.82%) Azure
7 92 (21.96%) Customer Service
8 81 (19.33%) Windows Server
9 78 (18.62%) Degree
10 72 (17.18%) DNS
11 65 (15.51%) DHCP
12 57 (13.60%) Entra ID
13 54 (12.89%) Firewall
14 53 (12.65%) Infrastructure Engineering
15 51 (12.17%) SharePoint
15 51 (12.17%) VMware
16 45 (10.74%) Cybersecurity
17 42 (10.02%) ITIL
17 42 (10.02%) VMware Infrastructure
18 40 (9.55%) Microsoft Exchange
19 38 (9.07%) Microsoft Intune
20 36 (8.59%) CRM
20 36 (8.59%) Incident Management
20 36 (8.59%) WAN
21 33 (7.88%) LAN
21 33 (7.88%) Mentoring
22 31 (7.40%) Microsoft Certification
22 31 (7.40%) VPN
23 30 (7.16%) AWS
23 30 (7.16%) Continuous Improvement

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 51 (12.17%) SharePoint
2 40 (9.55%) Microsoft Exchange
3 9 (2.15%) Skype for Business
4 6 (1.43%) IIS
5 5 (1.19%) Confluence
6 2 (0.48%) Exchange Server 2007
6 2 (0.48%) Exchange Server 2010
6 2 (0.48%) Exchange Server 2013
7 1 (0.24%) Appian
Applications
1 29 (6.92%) AutoCAD
2 28 (6.68%) Microsoft Office
3 18 (4.30%) SOLIDWORKS
4 9 (2.15%) Chatbot
5 5 (1.19%) EPLAN
Business Applications
1 22 (5.25%) Dynamics CRM
2 1 (0.24%) Dynamics AX
Cloud Services
1 143 (34.13%) Microsoft 365
2 104 (24.82%) Azure
3 57 (13.60%) Entra ID
4 30 (7.16%) AWS
5 25 (5.97%) SaaS
6 12 (2.86%) GCP
7 9 (2.15%) Azure Sentinel
8 7 (1.67%) Amazon CloudWatch
9 6 (1.43%) Dynamics 365
9 6 (1.43%) OneDrive
10 5 (1.19%) Cloud Computing
10 5 (1.19%) iPaaS
11 4 (0.95%) Amazon EC2
11 4 (0.95%) Amazon ELB
11 4 (0.95%) Amazon Glacier
11 4 (0.95%) Amazon S3
11 4 (0.95%) AWS KMS
11 4 (0.95%) Virtual Private Cloud
12 3 (0.72%) Azure Monitor
12 3 (0.72%) Datadog
Communications & Networking
1 72 (17.18%) DNS
2 65 (15.51%) DHCP
3 54 (12.89%) Firewall
4 36 (8.59%) WAN
5 33 (7.88%) LAN
6 31 (7.40%) VPN
7 18 (4.30%) TCP/IP
8 16 (3.82%) VLAN
9 12 (2.86%) Ethernet
9 12 (2.86%) VoIP
10 10 (2.39%) Wi-Fi
10 10 (2.39%) Wireless
11 9 (2.15%) ADSL
11 9 (2.15%) Internet
11 9 (2.15%) Skype
11 9 (2.15%) VDSL
12 7 (1.67%) Broadband
12 7 (1.67%) IP Telephony
12 7 (1.67%) PBX
12 7 (1.67%) SAN
Database & Business Intelligence
1 18 (4.30%) SQL Server
2 9 (2.15%) DTS
3 4 (0.95%) Amazon RDS
4 1 (0.24%) MySQL
4 1 (0.24%) Power BI
4 1 (0.24%) Relational Database
Development Applications
1 13 (3.10%) JIRA
2 4 (0.95%) Git
2 4 (0.95%) Jenkins
2 4 (0.95%) Vagrant
General
1 148 (35.32%) Social Skills
2 79 (18.85%) Manufacturing
3 35 (8.35%) Automotive
4 27 (6.44%) Aerospace
5 26 (6.21%) Law
6 24 (5.73%) Inclusion and Diversity
7 20 (4.77%) Analytical Skills
8 18 (4.30%) Pharmaceutical
9 15 (3.58%) Marketing
10 14 (3.34%) Organisational Skills
11 13 (3.10%) Public Sector
11 13 (3.10%) Telecoms
12 12 (2.86%) Retail
13 11 (2.63%) Advertising
14 10 (2.39%) Documentation Skills
15 8 (1.91%) Finance
16 5 (1.19%) Legal
17 4 (0.95%) Local Government
18 3 (0.72%) Back Office
18 3 (0.72%) Publishing
Libraries, Frameworks & Software Standards
1 6 (1.43%) .NET
2 4 (0.95%) HTML
3 3 (0.72%) EDI
4 1 (0.24%) JSON
4 1 (0.24%) OAuth
4 1 (0.24%) REST
4 1 (0.24%) SAML
4 1 (0.24%) SOAP
4 1 (0.24%) XML
Miscellaneous
1 71 (16.95%) Driving Licence
2 47 (11.22%) Onboarding
3 31 (7.40%) Self-Motivation
4 16 (3.82%) Renewable Energy
5 14 (3.34%) Data Centre
6 12 (2.86%) FMCG
7 10 (2.39%) Analytical Mindset
8 9 (2.15%) CMDB
8 9 (2.15%) Video Conferencing
9 7 (1.67%) CCTV
10 6 (1.43%) SCADA
10 6 (1.43%) Security Posture
11 5 (1.19%) Clustering
11 5 (1.19%) Cyber Security Posture
11 5 (1.19%) Enterprise Software
11 5 (1.19%) Industrial Internet of Things
12 4 (0.95%) Replication
12 4 (0.95%) Smartphone
13 3 (0.72%) Data Protection Act
14 1 (0.24%) PDA
Operating Systems
1 171 (40.81%) Windows
2 81 (19.33%) Windows Server
3 26 (6.21%) Windows 10
4 25 (5.97%) Linux
5 13 (3.10%) Apple iOS
6 11 (2.63%) Mac OS
7 10 (2.39%) Windows Server 2008
8 8 (1.91%) Windows Server 2019
9 6 (1.43%) Android
9 6 (1.43%) VMS
10 5 (1.19%) Mac OS X
11 2 (0.48%) Windows 7
11 2 (0.48%) Windows Server 2012
11 2 (0.48%) Windows Server 2016
Processes & Methodologies
1 174 (41.53%) Problem-Solving
2 92 (21.96%) Customer Service
3 53 (12.65%) Infrastructure Engineering
4 45 (10.74%) Cybersecurity
5 42 (10.02%) ITIL
6 36 (8.59%) CRM
6 36 (8.59%) Incident Management
7 33 (7.88%) Mentoring
8 30 (7.16%) Continuous Improvement
9 24 (5.73%) Process Improvement
10 22 (5.25%) ITSM
11 21 (5.01%) Proactive Monitoring
12 19 (4.53%) CAD
13 17 (4.06%) Logistics
13 17 (4.06%) Project Delivery
13 17 (4.06%) Root Cause Analysis
14 16 (3.82%) Computer Science
15 15 (3.58%) Network Management
15 15 (3.58%) Service Delivery
15 15 (3.58%) SIEM
Programming Languages
1 24 (5.73%) SQL
2 21 (5.01%) PowerShell
3 10 (2.39%) Python
4 9 (2.15%) VB
5 6 (1.43%) C#
5 6 (1.43%) Java
5 6 (1.43%) JavaScript
5 6 (1.43%) PHP
6 5 (1.19%) Ladder Logic
7 4 (0.95%) Groovy
Qualifications
1 78 (18.62%) Degree
2 31 (7.40%) Microsoft Certification
3 21 (5.01%) MCP
4 17 (4.06%) HNC
5 16 (3.82%) MCSA
5 16 (3.82%) MCSE
5 16 (3.82%) Security Cleared
6 12 (2.86%) DBS Check
7 11 (2.63%) Computer Science Degree
8 10 (2.39%) HND
8 10 (2.39%) SC Cleared
9 9 (2.15%) A+ Certification
9 9 (2.15%) CCNA
9 9 (2.15%) Cisco Certification
10 7 (1.67%) CCNP
10 7 (1.67%) City & Guilds
11 6 (1.43%) ITIL Foundation Certificate
11 6 (1.43%) Master's Degree
12 4 (0.95%) ITIL Certification
13 1 (0.24%) NVQ Level 3
Quality Assurance & Compliance
1 26 (6.21%) SLA
2 13 (3.10%) Cyber Essentials
3 10 (2.39%) GDPR
4 8 (1.91%) ISO/IEC 27001
5 7 (1.67%) Accessibility
6 5 (1.19%) Cyber Essentials PLUS
7 2 (0.48%) PCI DSS
8 1 (0.24%) NIST
System Software
1 114 (27.21%) Active Directory
2 42 (10.02%) VMware Infrastructure
3 21 (5.01%) Hyper-V
4 9 (2.15%) Virtual Desktop
5 5 (1.19%) Firmware
6 4 (0.95%) DFS Replication
7 3 (0.72%) Virtual Machines
8 1 (0.24%) BitLocker
8 1 (0.24%) VMware Server
Systems Management
1 38 (9.07%) Microsoft Intune
2 9 (2.15%) Nagios
2 9 (2.15%) ZABBIX
3 6 (1.43%) Ansible
3 6 (1.43%) Jamf Pro
3 6 (1.43%) Terraform
4 5 (1.19%) Failover Clustering
5 4 (0.95%) Functional Safety
5 4 (0.95%) Grafana
5 4 (0.95%) Prometheus
6 3 (0.72%) FortiGate
7 2 (0.48%) Autotask
7 2 (0.48%) SCCM
8 1 (0.24%) MOM
8 1 (0.24%) Wonderware InTouch
Vendors
1 133 (31.74%) Microsoft
2 51 (12.17%) VMware
3 23 (5.49%) Cisco
4 20 (4.77%) Juniper
5 17 (4.06%) ServiceNow
6 16 (3.82%) Dell
7 14 (3.34%) McAfee
8 13 (3.10%) Google
9 11 (2.63%) Darktrace
10 10 (2.39%) Samsung
11 9 (2.15%) BMC
11 9 (2.15%) Citrix
11 9 (2.15%) Proofpoint
11 9 (2.15%) Red Hat
11 9 (2.15%) SolarWinds
11 9 (2.15%) Tanium
11 9 (2.15%) Trend Micro
12 8 (1.91%) HubSpot
12 8 (1.91%) Salesforce
12 8 (1.91%) Zoho