Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £30,000 per year according to job vacancies posted during the 6 months to 26 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 66 132 156
Rank change year-on-year +66 +24 -48
Permanent jobs requiring a Support Engineer 429 214 238
As % of all permanent jobs advertised in the Midlands 3.43% 2.38% 2.15%
As % of the Job Titles category 3.62% 2.66% 2.26%
Number of salaries quoted 365 188 197
10th Percentile £24,000 £24,685 £22,500
25th Percentile £26,250 £26,000 £25,000
Median annual salary (50th Percentile) £30,000 £29,000 £30,000
Median % change year-on-year +3.45% -3.33% -4.76%
75th Percentile £38,750 £41,063 £41,500
90th Percentile £47,500 £53,750 £47,500
England median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,840 8,051 10,533
% of permanent jobs with a recognized job title 94.56% 89.70% 95.15%
Number of salaries quoted 8,731 4,582 7,031
10th Percentile £26,250 £28,500 £27,565
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,500 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 26 May 2024.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +77 235 £30,000 -6.98% 43
East Midlands +28 189 £30,000 +9.09% 37
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 26 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 196 (45.69%) Windows
2 163 (38.00%) Active Directory
2 163 (38.00%) Microsoft
3 153 (35.66%) Microsoft 365
4 137 (31.93%) Azure
5 118 (27.51%) Windows Server
6 111 (25.87%) Problem-Solving
7 103 (24.01%) Social Skills
8 93 (21.68%) VMware
9 78 (18.18%) Customer Service
9 78 (18.18%) Entra ID
10 74 (17.25%) VMware Infrastructure
11 68 (15.85%) Microsoft Intune
12 63 (14.69%) Firewall
13 59 (13.75%) ITIL
13 59 (13.75%) Hyper-V
14 53 (12.35%) DNS
15 52 (12.12%) DHCP
16 50 (11.66%) SLA
16 50 (11.66%) SQL
17 49 (11.42%) Microsoft Exchange
17 49 (11.42%) Analytical Skills
18 47 (10.96%) Law
19 45 (10.49%) Windows 10
20 42 (9.79%) Veeam
21 40 (9.32%) SharePoint
22 37 (8.62%) SCCM
23 36 (8.39%) WAN
23 36 (8.39%) Infrastructure Engineering
24 34 (7.93%) Degree

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (11.42%) Microsoft Exchange
2 40 (9.32%) SharePoint
3 15 (3.50%) IIS
4 2 (0.47%) Apache
4 2 (0.47%) Exchange Server 2010
5 1 (0.23%) Exchange Server 2007
5 1 (0.23%) IBM Notes
5 1 (0.23%) Skype for Business
5 1 (0.23%) WordPress
Applications
1 34 (7.93%) Microsoft Office
2 4 (0.93%) Microsoft Excel
3 1 (0.23%) Microsoft PowerPoint
Business Applications
1 5 (1.17%) Salesforce CRM
2 1 (0.23%) Remedy ITSM
Cloud Services
1 153 (35.66%) Microsoft 365
2 137 (31.93%) Azure
3 78 (18.18%) Entra ID
4 20 (4.66%) OneDrive
5 12 (2.80%) AWS
6 11 (2.56%) SaaS
7 8 (1.86%) Mimecast
8 7 (1.63%) Dynamics 365
8 7 (1.63%) Google Workspace
9 3 (0.70%) Azure Sentinel
9 3 (0.70%) GCP
10 2 (0.47%) Amazon S3
10 2 (0.47%) ClickUp
10 2 (0.47%) Microsoft Purview
10 2 (0.47%) OpenDNS
11 1 (0.23%) Nutanix
11 1 (0.23%) WhatsApp
Communications & Networking
1 63 (14.69%) Firewall
2 53 (12.35%) DNS
3 52 (12.12%) DHCP
4 36 (8.39%) WAN
5 33 (7.69%) SAN
6 28 (6.53%) TCP/IP
7 24 (5.59%) LAN
8 21 (4.90%) Wi-Fi
9 19 (4.43%) VoIP
10 17 (3.96%) VLAN
11 15 (3.50%) PBX
12 14 (3.26%) VPN
13 12 (2.80%) Wireless
14 9 (2.10%) WLAN
15 7 (1.63%) iSCSI
15 7 (1.63%) Network Security
16 5 (1.17%) Broadband
17 3 (0.70%) Ethernet
17 3 (0.70%) Internet
17 3 (0.70%) SMTP
Database & Business Intelligence
1 31 (7.23%) SQL Server
2 10 (2.33%) Amazon RDS
3 7 (1.63%) MySQL
4 2 (0.47%) MariaDB
4 2 (0.47%) MongoDB
4 2 (0.47%) PostgreSQL
4 2 (0.47%) SQL Server Analysis Services
4 2 (0.47%) SQL Server Integration Services
4 2 (0.47%) SQL Server Reporting Services
Development Applications
1 2 (0.47%) JIRA
General
1 103 (24.01%) Social Skills
2 49 (11.42%) Analytical Skills
3 47 (10.96%) Law
4 32 (7.46%) Telecoms
5 19 (4.43%) Finance
6 16 (3.73%) Manufacturing
7 15 (3.50%) Documentation Skills
8 6 (1.40%) Inclusion and Diversity
8 6 (1.40%) Organisational Skills
8 6 (1.40%) Retail
9 3 (0.70%) Automotive
9 3 (0.70%) Electronics
9 3 (0.70%) Legal
10 2 (0.47%) Aerospace
10 2 (0.47%) Back Office
10 2 (0.47%) Games
10 2 (0.47%) Marketing
10 2 (0.47%) Public Sector
11 1 (0.23%) Agriculture
11 1 (0.23%) Banking
Libraries, Frameworks & Software Standards
1 7 (1.63%) .NET
1 7 (1.63%) REST
1 7 (1.63%) Web Services
2 5 (1.17%) CSS
2 5 (1.17%) CSS3
2 5 (1.17%) HTML
2 5 (1.17%) HTML5
2 5 (1.17%) jQuery
2 5 (1.17%) React
2 5 (1.17%) WebRTC
3 3 (0.70%) EDI
4 2 (0.47%) LAMP
4 2 (0.47%) LAPP Stack
4 2 (0.47%) SOAP
4 2 (0.47%) V-Ray
5 1 (0.23%) Node.js
Miscellaneous
1 30 (6.99%) Driving Licence
2 22 (5.13%) Self-Motivation
3 20 (4.66%) Replication
4 17 (3.96%) Clustering
5 11 (2.56%) Fat Client
5 11 (2.56%) Onboarding
5 11 (2.56%) Thin Client
6 9 (2.10%) Data Centre
7 7 (1.63%) Management Information System
8 4 (0.93%) CCTV
8 4 (0.93%) Enterprise Software
9 3 (0.70%) Renewable Energy
10 2 (0.47%) PKI
11 1 (0.23%) Fixed Income
11 1 (0.23%) Hybrid Cloud
11 1 (0.23%) Legacy Code
11 1 (0.23%) Robotics
11 1 (0.23%) Team-Oriented Environment
11 1 (0.23%) Video Conferencing
11 1 (0.23%) Wiki
Operating Systems
1 196 (45.69%) Windows
2 118 (27.51%) Windows Server
3 45 (10.49%) Windows 10
4 34 (7.93%) Windows Server 2012
5 26 (6.06%) Mac OS
6 21 (4.90%) Linux
7 15 (3.50%) Windows Server 2016
8 14 (3.26%) Windows Server 2019
9 12 (2.80%) CentOS
10 4 (0.93%) SUSE
10 4 (0.93%) Ubuntu
11 3 (0.70%) Windows Server 2008
12 2 (0.47%) AIX
12 2 (0.47%) Debian
12 2 (0.47%) Red Hat Enterprise Linux
12 2 (0.47%) Unix
13 1 (0.23%) Android
13 1 (0.23%) Apple iOS
13 1 (0.23%) Windows 7
13 1 (0.23%) Windows 8
Processes & Methodologies
1 111 (25.87%) Problem-Solving
2 78 (18.18%) Customer Service
3 59 (13.75%) ITIL
4 36 (8.39%) Infrastructure Engineering
5 32 (7.46%) Service Management
6 29 (6.76%) Customer Requirements
7 26 (6.06%) Cybersecurity
8 24 (5.59%) Continuous Improvement
9 23 (5.36%) Agile
10 20 (4.66%) User Experience
11 19 (4.43%) High Availability
12 18 (4.20%) Proactive Monitoring
12 18 (4.20%) User Acceptance Testing
13 16 (3.73%) Computer Science
14 14 (3.26%) Asset Management
15 13 (3.03%) Migration
16 12 (2.80%) Break/Fix
17 11 (2.56%) Change Management
17 11 (2.56%) Root Cause Analysis
17 11 (2.56%) Service Delivery
Programming Languages
1 50 (11.66%) SQL
2 11 (2.56%) PowerShell
3 7 (1.63%) C#
4 5 (1.17%) JavaScript
5 4 (0.93%) Python
6 3 (0.70%) Shell Script
6 3 (0.70%) T-SQL
7 2 (0.47%) C
7 2 (0.47%) C++
7 2 (0.47%) PL/SQL
7 2 (0.47%) VB
8 1 (0.23%) Perl
Qualifications
1 34 (7.93%) Degree
2 29 (6.76%) Microsoft Certification
3 16 (3.73%) DBS Check
4 12 (2.80%) HNC
5 11 (2.56%) A+ Certification
6 10 (2.33%) Security Cleared
7 8 (1.86%) Computer Science Degree
8 6 (1.40%) HND
8 6 (1.40%) MCP
9 5 (1.17%) BPSS Clearance
9 5 (1.17%) Network+ Certification
9 5 (1.17%) SC Cleared
10 3 (0.70%) Citrix Certification
10 3 (0.70%) VMware Certified Professional (VCP)
11 2 (0.47%) Azure Certification
11 2 (0.47%) CESG Certified Professional
11 2 (0.47%) MCITP
11 2 (0.47%) MCSE
12 1 (0.23%) CCA
12 1 (0.23%) Cisco Certification
Quality Assurance & Compliance
1 50 (11.66%) SLA
2 11 (2.56%) Cyber Essentials
3 6 (1.40%) PCI DSS
4 5 (1.17%) QA
5 3 (0.70%) GDPR
6 2 (0.47%) ISO/IEC 27001
System Software
1 163 (38.00%) Active Directory
2 74 (17.25%) VMware Infrastructure
3 59 (13.75%) Hyper-V
4 21 (4.90%) VMware ESXi
5 10 (2.33%) Virtual Machines
6 8 (1.86%) vSphere
7 7 (1.63%) VMware Workstation
8 5 (1.17%) KVM
8 5 (1.17%) NFS
8 5 (1.17%) VMware NSX
9 4 (0.93%) Terminal Services
10 2 (0.47%) Citrix Hypervisor
10 2 (0.47%) Docker
10 2 (0.47%) pfSense
10 2 (0.47%) Virtual Servers
10 2 (0.47%) XenApp
10 2 (0.47%) XenDesktop
Systems Management
1 68 (15.85%) Microsoft Intune
2 37 (8.62%) SCCM
3 7 (1.63%) Microsoft Clustering
4 4 (0.93%) Autotask
4 4 (0.93%) Failover Clustering
4 4 (0.93%) Jamf Pro
5 3 (0.70%) Cisco Prime
5 3 (0.70%) McAfee ePO
5 3 (0.70%) SCOM
6 2 (0.47%) Backup Exec
Vendors
1 163 (38.00%) Microsoft
2 93 (21.68%) VMware
3 42 (9.79%) Veeam
4 34 (7.93%) Cisco
5 30 (6.99%) Citrix
6 24 (5.59%) HP
7 14 (3.26%) Sophos
8 11 (2.56%) Dell
9 10 (2.33%) Acronis
10 9 (2.10%) Apple
11 8 (1.86%) Remedy
11 8 (1.86%) Salesforce
12 7 (1.63%) Meraki
12 7 (1.63%) Nimble Storage
13 6 (1.40%) Aruba
13 6 (1.40%) Google
13 6 (1.40%) Siemens
14 5 (1.17%) ConnectWise
14 5 (1.17%) Mitel
14 5 (1.17%) Zerto