Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 11 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 37 63 73
Rank change year-on-year +26 +10 +74
Permanent jobs requiring a Support Engineer 387 259 191
As % of all permanent jobs in the Midlands 4.98% 4.03% 3.35%
As % of the Job Titles category 5.50% 4.28% 3.55%
Number of salaries quoted 324 88 164
10th Percentile £25,750 £27,000 £25,575
25th Percentile £28,500 £28,500 £26,250
Median annual salary (50th Percentile) £35,000 £34,000 £32,500
Median % change year-on-year +2.94% +4.62% +1.56%
75th Percentile £42,250 £42,500 £38,750
90th Percentile £47,500 £52,500 £47,500
England median annual salary £36,000 £37,000 £35,000
% change year-on-year -2.70% +5.71% +6.06%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,031 6,046 5,379
% of permanent jobs with a recognized job title 90.56% 94.19% 94.47%
Number of salaries quoted 4,277 2,820 4,440
10th Percentile £28,000 £31,250 £26,500
25th Percentile £35,000 £38,750 £35,000
Median annual salary (50th Percentile) £48,500 £52,500 £50,000
Median % change year-on-year -7.62% +5.00% -4.76%
75th Percentile £65,000 £65,000 £62,500
90th Percentile £80,000 £77,500 £73,875
England median annual salary £55,000 £60,000 £58,000
% change year-on-year -8.33% +3.45% -5.69%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 11 January 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +33 209 £38,000 -2.38% 33
East Midlands +18 173 £33,000 +1.54% 32
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 11 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 159 (41.09%) Problem-Solving
2 147 (37.98%) Microsoft 365
3 145 (37.47%) Windows
4 131 (33.85%) Microsoft
5 105 (27.13%) Azure
6 103 (26.61%) Active Directory
7 81 (20.93%) Customer Service
8 77 (19.90%) Windows Server
9 65 (16.80%) DNS
10 60 (15.50%) Degree
10 60 (15.50%) DHCP
11 59 (15.25%) Entra ID
12 49 (12.66%) SharePoint
13 43 (11.11%) VMware
14 42 (10.85%) Firewall
14 42 (10.85%) Infrastructure Engineering
15 41 (10.59%) Cybersecurity
15 41 (10.59%) ITIL
15 41 (10.59%) Microsoft Intune
16 37 (9.56%) Microsoft Exchange
17 34 (8.79%) Incident Management
18 33 (8.53%) VMware Infrastructure
19 32 (8.27%) Mentoring
20 31 (8.01%) CRM
21 30 (7.75%) VPN
22 27 (6.98%) LAN
23 26 (6.72%) WAN
24 25 (6.46%) SaaS
24 25 (6.46%) SLA
25 24 (6.20%) Microsoft Certification

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (12.66%) SharePoint
2 37 (9.56%) Microsoft Exchange
3 8 (2.07%) Skype for Business
4 6 (1.55%) IIS
5 2 (0.52%) Exchange Server 2007
5 2 (0.52%) Exchange Server 2010
5 2 (0.52%) Exchange Server 2013
6 1 (0.26%) Appian
6 1 (0.26%) Confluence
Applications
1 22 (5.68%) AutoCAD
1 22 (5.68%) Microsoft Office
2 15 (3.88%) SOLIDWORKS
3 7 (1.81%) Chatbot
4 5 (1.29%) EPLAN
Business Applications
1 20 (5.17%) Dynamics CRM
2 1 (0.26%) Dynamics AX
Cloud Services
1 147 (37.98%) Microsoft 365
2 105 (27.13%) Azure
3 59 (15.25%) Entra ID
4 25 (6.46%) SaaS
5 23 (5.94%) AWS
6 11 (2.84%) GCP
7 9 (2.33%) OneDrive
8 8 (2.07%) Azure Sentinel
9 5 (1.29%) Cloud Computing
9 5 (1.29%) Dynamics 365
9 5 (1.29%) Google Workspace
9 5 (1.29%) iPaaS
10 3 (0.78%) Amazon CloudWatch
10 3 (0.78%) Azure Monitor
10 3 (0.78%) Datadog
10 3 (0.78%) IaaS
10 3 (0.78%) PaaS
11 2 (0.52%) Nutanix
11 2 (0.52%) Power Platform
12 1 (0.26%) Slack
Communications & Networking
1 65 (16.80%) DNS
2 60 (15.50%) DHCP
3 42 (10.85%) Firewall
4 30 (7.75%) VPN
5 27 (6.98%) LAN
6 26 (6.72%) WAN
7 14 (3.62%) TCP/IP
8 13 (3.36%) VoIP
9 12 (3.10%) Ethernet
9 12 (3.10%) Wi-Fi
10 11 (2.84%) VLAN
11 10 (2.58%) Wireless
12 9 (2.33%) ADSL
12 9 (2.33%) Internet
12 9 (2.33%) VDSL
13 8 (2.07%) Skype
14 7 (1.81%) Broadband
14 7 (1.81%) IP Telephony
14 7 (1.81%) PBX
15 6 (1.55%) Remote Desktop
Database & Business Intelligence
1 19 (4.91%) SQL Server
2 8 (2.07%) DTS
3 1 (0.26%) MySQL
3 1 (0.26%) Power BI
3 1 (0.26%) Relational Database
Development Applications
1 10 (2.58%) JIRA
General
1 130 (33.59%) Social Skills
2 65 (16.80%) Manufacturing
3 30 (7.75%) Automotive
4 26 (6.72%) Law
5 22 (5.68%) Aerospace
6 20 (5.17%) Analytical Skills
7 18 (4.65%) Inclusion and Diversity
8 15 (3.88%) Organisational Skills
9 13 (3.36%) Telecoms
10 11 (2.84%) Pharmaceutical
10 11 (2.84%) Retail
11 8 (2.07%) Documentation Skills
11 8 (2.07%) Finance
11 8 (2.07%) Marketing
12 7 (1.81%) Legal
13 6 (1.55%) Public Sector
14 4 (1.03%) Advertising
14 4 (1.03%) Local Government
15 2 (0.52%) Electronics
Libraries, Frameworks & Software Standards
1 6 (1.55%) .NET
2 4 (1.03%) HTML
3 1 (0.26%) JSON
3 1 (0.26%) OAuth
3 1 (0.26%) REST
3 1 (0.26%) SAML
3 1 (0.26%) SOAP
3 1 (0.26%) XML
Miscellaneous
1 59 (15.25%) Driving Licence
2 41 (10.59%) Onboarding
3 28 (7.24%) Self-Motivation
4 15 (3.88%) FMCG
4 15 (3.88%) Renewable Energy
5 10 (2.58%) Analytical Mindset
5 10 (2.58%) CMDB
6 8 (2.07%) Data Centre
6 8 (2.07%) Video Conferencing
7 7 (1.81%) CCTV
8 6 (1.55%) Cyber Security Posture
9 5 (1.29%) Clustering
9 5 (1.29%) Enterprise Software
9 5 (1.29%) Industrial Internet of Things
9 5 (1.29%) SCADA
10 4 (1.03%) Security Posture
10 4 (1.03%) Smartphone
11 3 (0.78%) Data Protection Act
12 2 (0.52%) CAN bus
13 1 (0.26%) BYOD
Operating Systems
1 145 (37.47%) Windows
2 77 (19.90%) Windows Server
3 22 (5.68%) Windows 10
4 19 (4.91%) Linux
5 13 (3.36%) Apple iOS
6 10 (2.58%) Mac OS
7 9 (2.33%) Windows Server 2008
8 8 (2.07%) Windows Server 2019
9 6 (1.55%) Android
10 3 (0.78%) Mac OS X
11 2 (0.52%) VMS
11 2 (0.52%) Windows 7
11 2 (0.52%) Windows Server 2012
11 2 (0.52%) Windows Server 2016
Processes & Methodologies
1 159 (41.09%) Problem-Solving
2 81 (20.93%) Customer Service
3 42 (10.85%) Infrastructure Engineering
4 41 (10.59%) Cybersecurity
4 41 (10.59%) ITIL
5 34 (8.79%) Incident Management
6 32 (8.27%) Mentoring
7 31 (8.01%) CRM
8 23 (5.94%) Process Improvement
9 20 (5.17%) ITSM
10 18 (4.65%) CAD
11 17 (4.39%) Logistics
11 17 (4.39%) Project Delivery
12 15 (3.88%) Continuous Improvement
12 15 (3.88%) Network Management
12 15 (3.88%) Proactive Monitoring
13 13 (3.36%) Computer Science
13 13 (3.36%) Data Protection
13 13 (3.36%) Problem Management
13 13 (3.36%) Service Delivery
Programming Languages
1 20 (5.17%) SQL
2 14 (3.62%) PowerShell
3 7 (1.81%) Python
4 6 (1.55%) C#
4 6 (1.55%) Java
4 6 (1.55%) JavaScript
4 6 (1.55%) PHP
5 5 (1.29%) Ladder Logic
6 3 (0.78%) VB
7 1 (0.26%) Google Apps Script
Qualifications
1 60 (15.50%) Degree
2 24 (6.20%) Microsoft Certification
3 15 (3.88%) Security Cleared
4 14 (3.62%) MCP
5 11 (2.84%) SC Cleared
6 10 (2.58%) MCSA
6 10 (2.58%) MCSE
7 9 (2.33%) Computer Science Degree
8 7 (1.81%) CCNA
8 7 (1.81%) CCNP
8 7 (1.81%) Cisco Certification
8 7 (1.81%) HNC
9 6 (1.55%) ITIL Foundation Certificate
9 6 (1.55%) Master's Degree
10 5 (1.29%) DBS Check
11 4 (1.03%) A+ Certification
11 4 (1.03%) CompTIA Security+
11 4 (1.03%) ITIL Certification
12 1 (0.26%) BPSS Clearance
12 1 (0.26%) MCITP
Quality Assurance & Compliance
1 25 (6.46%) SLA
2 16 (4.13%) Cyber Essentials
3 11 (2.84%) ISO/IEC 27001
4 10 (2.58%) GDPR
5 5 (1.29%) Cyber Essentials PLUS
6 4 (1.03%) NIST
7 2 (0.52%) PCI DSS
System Software
1 103 (26.61%) Active Directory
2 33 (8.53%) VMware Infrastructure
3 20 (5.17%) Hyper-V
4 8 (2.07%) Virtual Desktop
5 5 (1.29%) Firmware
6 3 (0.78%) BitLocker
6 3 (0.78%) Virtual Machines
7 1 (0.26%) VMware Server
7 1 (0.26%) VMware Workstation
Systems Management
1 41 (10.59%) Microsoft Intune
2 8 (2.07%) Nagios
2 8 (2.07%) ZABBIX
3 6 (1.55%) Jamf Pro
4 5 (1.29%) Failover Clustering
5 4 (1.03%) Functional Safety
6 3 (0.78%) FortiGate
7 2 (0.52%) Ansible
7 2 (0.52%) SCCM
7 2 (0.52%) Terraform
8 1 (0.26%) MOM
8 1 (0.26%) Single Sign-On
8 1 (0.26%) Wonderware InTouch
Vendors
1 131 (33.85%) Microsoft
2 43 (11.11%) VMware
3 16 (4.13%) Google
4 15 (3.88%) Cisco
4 15 (3.88%) ServiceNow
5 10 (2.58%) Darktrace
5 10 (2.58%) Dell
5 10 (2.58%) Juniper
5 10 (2.58%) Samsung
6 8 (2.07%) BMC
6 8 (2.07%) Citrix
6 8 (2.07%) McAfee
6 8 (2.07%) Proofpoint
6 8 (2.07%) Red Hat
6 8 (2.07%) Salesforce
6 8 (2.07%) SolarWinds
6 8 (2.07%) Tanium
6 8 (2.07%) Trend Micro
7 7 (1.81%) Mitel
7 7 (1.81%) WatchGuard