Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 1 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 May 2026
Same period 2025 Same period 2024
Rank 54 58 64
Rank change year-on-year +4 +6 +69
Permanent jobs requiring a Support Engineer 382 218 405
As % of all permanent jobs in the Midlands 3.00% 4.36% 3.52%
As % of the Job Titles category 3.23% 4.85% 3.74%
Number of salaries quoted 285 114 341
10th Percentile £26,000 £25,500 £23,500
25th Percentile £28,000 £27,750 £26,000
Median annual salary (50th Percentile) £32,500 £34,000 £30,000
Median % change year-on-year -4.41% +13.33% -
75th Percentile £43,000 £52,500 £37,500
90th Percentile £46,350 £60,750 £44,000
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -2.99%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,834 4,494 10,840
% of permanent jobs with a recognized job title 92.95% 89.93% 94.24%
Number of salaries quoted 7,491 2,782 8,239
10th Percentile £29,000 £27,500 £26,250
25th Percentile £35,000 £33,750 £33,750
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -9.52%
75th Percentile £65,000 £63,750 £60,741
90th Percentile £80,000 £75,000 £75,000
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.84%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 1 May 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 1 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +3 208 £35,000 - 18
East Midlands +9 169 £30,000 -7.69% 14
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 1 May 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 139 (36.39%) Problem-Solving
2 125 (32.72%) Windows
3 112 (29.32%) Microsoft 365
4 102 (26.70%) Microsoft
5 78 (20.42%) Active Directory
6 73 (19.11%) Azure
7 65 (17.02%) Customer Service
8 56 (14.66%) Windows Server
9 43 (11.26%) Firewall
10 40 (10.47%) Entra ID
11 39 (10.21%) DNS
12 37 (9.69%) SLA
13 36 (9.42%) Continuous Improvement
14 32 (8.38%) LAN
14 32 (8.38%) SharePoint
14 32 (8.38%) SQL
15 31 (8.12%) Microsoft Intune
16 30 (7.85%) VMware
16 30 (7.85%) WAN
17 29 (7.59%) DHCP
17 29 (7.59%) Root Cause Analysis
18 27 (7.07%) ITSM
18 27 (7.07%) VMware Infrastructure
19 24 (6.28%) ITIL
20 23 (6.02%) Microsoft Office
21 22 (5.76%) Incident Management
21 22 (5.76%) Mentoring
22 21 (5.50%) VPN
23 20 (5.24%) Cisco
23 20 (5.24%) Google

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 32 (8.38%) SharePoint
2 20 (5.24%) Microsoft Exchange
3 8 (2.09%) Confluence
4 5 (1.31%) IIS
5 4 (1.05%) Exchange Server 2007
5 4 (1.05%) Exchange Server 2010
5 4 (1.05%) Exchange Server 2013
Applications
1 23 (6.02%) Microsoft Office
2 3 (0.79%) Microsoft Excel
2 3 (0.79%) Photoshop
Business Applications
1 6 (1.57%) Dynamics CRM
2 5 (1.31%) Q-Pulse
3 1 (0.26%) Shopify
Cloud Services
1 112 (29.32%) Microsoft 365
2 73 (19.11%) Azure
3 40 (10.47%) Entra ID
4 19 (4.97%) Google Workspace
5 10 (2.62%) OneDrive
5 10 (2.62%) SaaS
6 4 (1.05%) AWS
7 2 (0.52%) Power Platform
7 2 (0.52%) Pulumi
7 2 (0.52%) Slack
8 1 (0.26%) Amazon CloudWatch
8 1 (0.26%) Azure Monitor
8 1 (0.26%) Datadog
8 1 (0.26%) GCP
8 1 (0.26%) IaaS
8 1 (0.26%) Mimecast
8 1 (0.26%) PaaS
Communications & Networking
1 43 (11.26%) Firewall
2 39 (10.21%) DNS
3 32 (8.38%) LAN
4 30 (7.85%) WAN
5 29 (7.59%) DHCP
6 21 (5.50%) VPN
7 20 (5.24%) Wireless
8 12 (3.14%) VoIP
9 10 (2.62%) Wi-Fi
10 8 (2.09%) TCP/IP
11 6 (1.57%) Internet
12 5 (1.31%) TETRA
13 4 (1.05%) Remote Desktop
13 4 (1.05%) WLAN
14 2 (0.52%) ADSL
14 2 (0.52%) Broadband
14 2 (0.52%) Ethernet
14 2 (0.52%) MQTT
14 2 (0.52%) VDSL
14 2 (0.52%) VLAN
Database & Business Intelligence
1 11 (2.88%) SQL Server
2 3 (0.79%) MySQL
3 2 (0.52%) Azure SQL Database
3 2 (0.52%) MongoDB
3 2 (0.52%) Power BI
Development Applications
1 16 (4.19%) JIRA
General
1 98 (25.65%) Social Skills
2 43 (11.26%) Manufacturing
3 22 (5.76%) Analytical Skills
4 20 (5.24%) Law
5 15 (3.93%) Organisational Skills
6 14 (3.66%) Legal
7 11 (2.88%) Multimedia
8 10 (2.62%) Marketing
9 8 (2.09%) Telecoms
10 7 (1.83%) Finance
11 5 (1.31%) Electronics
11 5 (1.31%) Pharmaceutical
12 4 (1.05%) Public Sector
13 2 (0.52%) Aerospace
13 2 (0.52%) Agriculture
13 2 (0.52%) Automotive
13 2 (0.52%) Documentation Skills
14 1 (0.26%) Inclusion and Diversity
14 1 (0.26%) Military
Libraries, Frameworks & Software Standards
1 3 (0.79%) CSS
1 3 (0.79%) HTML
1 3 (0.79%) JSON
2 1 (0.26%) LDAP
Miscellaneous
1 66 (17.28%) Driving Licence
2 18 (4.71%) Self-Motivation
3 15 (3.93%) Data Centre
4 12 (3.14%) Onboarding
5 11 (2.88%) CCTV
6 9 (2.36%) FMCG
7 7 (1.83%) Robotics
8 5 (1.31%) Social Media
9 4 (1.05%) Analytical Mindset
9 4 (1.05%) CAN bus
10 3 (0.79%) Cyber Security Posture
10 3 (0.79%) Management Information System
10 3 (0.79%) PKI
10 3 (0.79%) Security Posture
10 3 (0.79%) Smartphone
11 2 (0.52%) CMDB
11 2 (0.52%) IoT
12 1 (0.26%) Clustering
12 1 (0.26%) Low-Code
Operating Systems
1 125 (32.72%) Windows
2 56 (14.66%) Windows Server
3 13 (3.40%) Linux
3 13 (3.40%) Windows 10
4 11 (2.88%) Apple iOS
5 5 (1.31%) Android
6 4 (1.05%) Mac OS
6 4 (1.05%) Windows 7
6 4 (1.05%) Windows Server 2019
7 3 (0.79%) CentOS
7 3 (0.79%) SUSE
7 3 (0.79%) Ubuntu
8 2 (0.52%) VMS
Processes & Methodologies
1 139 (36.39%) Problem-Solving
2 65 (17.02%) Customer Service
3 36 (9.42%) Continuous Improvement
4 29 (7.59%) Root Cause Analysis
5 27 (7.07%) ITSM
6 24 (6.28%) ITIL
7 22 (5.76%) Incident Management
7 22 (5.76%) Mentoring
8 20 (5.24%) Proactive Monitoring
9 19 (4.97%) Service Delivery
9 19 (4.97%) SIEM
10 18 (4.71%) Time Management
11 16 (4.19%) Infrastructure Engineering
12 15 (3.93%) Cybersecurity
12 15 (3.93%) Presales
13 13 (3.40%) CRM
13 13 (3.40%) Customer Experience
13 13 (3.40%) Mathematics
14 10 (2.62%) ERP
14 10 (2.62%) Remote Monitoring and Management
Programming Languages
1 32 (8.38%) SQL
2 17 (4.45%) PowerShell
3 12 (3.14%) Ladder Logic
4 5 (1.31%) Python
5 4 (1.05%) Bash
5 4 (1.05%) Bicep
5 4 (1.05%) PHP
6 3 (0.79%) JavaScript
6 3 (0.79%) VBA
7 2 (0.52%) Google Apps Script
Qualifications
1 16 (4.19%) Degree
2 15 (3.93%) SC Cleared
2 15 (3.93%) Security Cleared
3 12 (3.14%) DBS Check
4 10 (2.62%) Microsoft Certification
5 9 (2.36%) A+ Certification
6 8 (2.09%) HNC
7 7 (1.83%) HND
7 7 (1.83%) ITIL Foundation Certificate
8 6 (1.57%) MCITP
9 4 (1.05%) CompTIA Security+
9 4 (1.05%) DV Cleared
10 3 (0.79%) BPSS Clearance
11 2 (0.52%) CCNA
11 2 (0.52%) CCNP
11 2 (0.52%) Cisco Certification
11 2 (0.52%) MCSA
11 2 (0.52%) MCSE
11 2 (0.52%) Microsoft Certified Professional
Quality Assurance & Compliance
1 37 (9.69%) SLA
2 9 (2.36%) Cyber Essentials
2 9 (2.36%) ISO/IEC 27001
3 5 (1.31%) COSHH
3 5 (1.31%) GMP
4 4 (1.05%) NIST
5 3 (0.79%) Cyber Essentials PLUS
6 1 (0.26%) Accessibility
6 1 (0.26%) GDPR
System Software
1 78 (20.42%) Active Directory
2 27 (7.07%) VMware Infrastructure
3 17 (4.45%) Hyper-V
4 2 (0.52%) BitLocker
5 1 (0.26%) Virtual Desktop
5 1 (0.26%) Virtual Machines
5 1 (0.26%) VMware Workstation
Systems Management
1 31 (8.12%) Microsoft Intune
2 4 (1.05%) Terraform
3 2 (0.52%) Ansible
3 2 (0.52%) Jamf Pro
3 2 (0.52%) SCCM
3 2 (0.52%) Single Sign-On
Vendors
1 102 (26.70%) Microsoft
2 30 (7.85%) VMware
3 20 (5.24%) Cisco
3 20 (5.24%) Google
4 19 (4.97%) Dell
5 15 (3.93%) Juniper
5 15 (3.93%) McAfee
6 12 (3.14%) Salesforce
7 11 (2.88%) Fortinet
7 11 (2.88%) Fujitsu
7 11 (2.88%) Virgin Media
8 10 (2.62%) ServiceNow
9 7 (1.83%) HP
10 6 (1.57%) Siemens
11 5 (1.31%) Freshdesk
12 3 (0.79%) Adobe
12 3 (0.79%) Apple
12 3 (0.79%) Infor
12 3 (0.79%) Red Hat
13 2 (0.52%) Kaseya