Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 29 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Oct 2025
Same period 2024 Same period 2023
Rank 21 79 109
Rank change year-on-year +58 +30 +74
Permanent jobs requiring a Support Engineer 419 266 135
As % of all permanent jobs in the Midlands 7.62% 3.00% 2.60%
As % of the Job Titles category 8.20% 3.17% 2.71%
Number of salaries quoted 364 115 118
10th Percentile £25,750 £25,700 £25,675
25th Percentile £29,625 £28,500 £26,500
Median annual salary (50th Percentile) £37,500 £34,000 £32,500
Median % change year-on-year +10.29% +4.62% +1.56%
75th Percentile £42,500 £40,000 £39,823
90th Percentile £56,375 £47,000 £48,750
England median annual salary £37,500 £35,015 £35,000
% change year-on-year +7.10% +0.04% +5.58%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 5,110 8,383 4,985
% of permanent jobs with a recognized job title 92.96% 94.40% 95.99%
Number of salaries quoted 3,204 4,311 3,852
10th Percentile £27,000 £30,000 £26,500
25th Percentile £32,500 £36,732 £36,250
Median annual salary (50th Percentile) £45,000 £50,000 £50,000
Median % change year-on-year -10.00% - -
75th Percentile £62,500 £65,000 £63,750
90th Percentile £77,500 £77,500 £75,000
England median annual salary £53,500 £57,500 £60,000
% change year-on-year -6.96% -4.17% -

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 29 October 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 29 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +59 226 £38,000 +16.92% 41
East Midlands +36 193 £36,500 +7.35% 34
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 29 October 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 168 (40.10%) Windows
2 153 (36.52%) Problem-Solving
3 126 (30.07%) Microsoft
4 121 (28.88%) Active Directory
4 121 (28.88%) Microsoft 365
5 97 (23.15%) Azure
6 79 (18.85%) Degree
7 76 (18.14%) Customer Service
8 72 (17.18%) Windows Server
9 63 (15.04%) Firewall
10 62 (14.80%) DNS
11 57 (13.60%) Infrastructure Engineering
12 51 (12.17%) DHCP
13 46 (10.98%) Cybersecurity
13 46 (10.98%) VMware
14 44 (10.50%) AWS
15 42 (10.02%) Entra ID
16 41 (9.79%) WAN
17 40 (9.55%) SharePoint
18 39 (9.31%) VMware Infrastructure
19 38 (9.07%) Microsoft Exchange
19 38 (9.07%) PowerShell
20 36 (8.59%) Microsoft Intune
21 35 (8.35%) LAN
21 35 (8.35%) Linux
22 33 (7.88%) Microsoft Certification
23 32 (7.64%) AutoCAD
23 32 (7.64%) Cisco
24 31 (7.40%) Continuous Improvement
24 31 (7.40%) CRM

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 40 (9.55%) SharePoint
2 38 (9.07%) Microsoft Exchange
3 15 (3.58%) Confluence
4 9 (2.15%) Skype for Business
5 6 (1.43%) IIS
6 2 (0.48%) Exchange Server 2007
6 2 (0.48%) Exchange Server 2010
6 2 (0.48%) Exchange Server 2013
7 1 (0.24%) Appian
Applications
1 32 (7.64%) AutoCAD
2 28 (6.68%) Microsoft Office
3 18 (4.30%) SOLIDWORKS
4 12 (2.86%) Chatbot
5 5 (1.19%) EPLAN
Business Applications
1 18 (4.30%) Dynamics CRM
2 1 (0.24%) Dynamics AX
Cloud Services
1 121 (28.88%) Microsoft 365
2 97 (23.15%) Azure
3 44 (10.50%) AWS
4 42 (10.02%) Entra ID
5 21 (5.01%) SaaS
6 15 (3.58%) Amazon CloudWatch
7 14 (3.34%) Amazon EC2
7 14 (3.34%) Amazon ELB
7 14 (3.34%) Amazon Glacier
7 14 (3.34%) Amazon S3
7 14 (3.34%) AWS KMS
7 14 (3.34%) Virtual Private Cloud
8 10 (2.39%) GCP
9 9 (2.15%) Azure Sentinel
10 7 (1.67%) Dynamics 365
10 7 (1.67%) Serverless
11 6 (1.43%) Amazon ECS
11 6 (1.43%) AWS Lambda
12 5 (1.19%) iPaaS
12 5 (1.19%) OneDrive
Communications & Networking
1 63 (15.04%) Firewall
2 62 (14.80%) DNS
3 51 (12.17%) DHCP
4 41 (9.79%) WAN
5 35 (8.35%) LAN
6 25 (5.97%) VPN
7 18 (4.30%) VLAN
8 17 (4.06%) TCP/IP
9 10 (2.39%) Ethernet
9 10 (2.39%) SAN
9 10 (2.39%) VoIP
10 9 (2.15%) Skype
10 9 (2.15%) Wi-Fi
10 9 (2.15%) Wireless
11 8 (1.91%) ADSL
12 7 (1.67%) Internet
12 7 (1.67%) PBX
12 7 (1.67%) VDSL
13 5 (1.19%) IP Telephony
13 5 (1.19%) iSCSI
Database & Business Intelligence
1 14 (3.34%) Amazon RDS
2 10 (2.39%) SQL Server
3 9 (2.15%) DTS
4 1 (0.24%) MySQL
4 1 (0.24%) Power BI
4 1 (0.24%) Relational Database
4 1 (0.24%) SQL Server Reporting Services
Development Applications
1 16 (3.82%) JIRA
2 14 (3.34%) Git
2 14 (3.34%) Vagrant
3 13 (3.10%) Jenkins
4 2 (0.48%) Sonatype Nexus
General
1 147 (35.08%) Social Skills
2 78 (18.62%) Manufacturing
3 40 (9.55%) Automotive
4 27 (6.44%) Aerospace
4 27 (6.44%) Public Sector
5 25 (5.97%) Inclusion and Diversity
6 21 (5.01%) Analytical Skills
7 18 (4.30%) Pharmaceutical
7 18 (4.30%) Retail
8 15 (3.58%) Law
9 14 (3.34%) Marketing
10 12 (2.86%) Advertising
11 11 (2.63%) Organisational Skills
11 11 (2.63%) Telecoms
12 10 (2.39%) Documentation Skills
13 7 (1.67%) Electronics
14 5 (1.19%) Billing
15 4 (0.95%) Finance
15 4 (0.95%) Local Government
16 3 (0.72%) Back Office
Libraries, Frameworks & Software Standards
1 13 (3.10%) .NET
2 5 (1.19%) HTML
3 3 (0.72%) EDI
4 1 (0.24%) Ajax
4 1 (0.24%) AngularJS
4 1 (0.24%) CSS
4 1 (0.24%) Entity Framework
4 1 (0.24%) jQuery
4 1 (0.24%) JSON
4 1 (0.24%) KnockoutJS
4 1 (0.24%) OAuth
4 1 (0.24%) Razor View Engine
4 1 (0.24%) REST
4 1 (0.24%) SAML
4 1 (0.24%) SOAP
4 1 (0.24%) WCF
4 1 (0.24%) Web Services
4 1 (0.24%) XML
Miscellaneous
1 69 (16.47%) Driving Licence
2 53 (12.65%) Onboarding
3 28 (6.68%) Self-Motivation
4 17 (4.06%) Data Centre
5 16 (3.82%) Renewable Energy
6 13 (3.10%) Replication
7 11 (2.63%) FMCG
8 10 (2.39%) Analytical Mindset
9 9 (2.15%) CMDB
9 9 (2.15%) Video Conferencing
10 6 (1.43%) SCADA
10 6 (1.43%) Security Posture
11 5 (1.19%) CCTV
11 5 (1.19%) Clustering
11 5 (1.19%) Cyber Security Posture
11 5 (1.19%) Enterprise Software
11 5 (1.19%) Industrial Internet of Things
12 3 (0.72%) Data Protection Act
13 1 (0.24%) PDA
13 1 (0.24%) Smartphone
Operating Systems
1 168 (40.10%) Windows
2 72 (17.18%) Windows Server
3 35 (8.35%) Linux
4 22 (5.25%) Windows 10
5 16 (3.82%) VMS
6 10 (2.39%) Mac OS
6 10 (2.39%) Windows Server 2008
7 7 (1.67%) Apple iOS
7 7 (1.67%) Windows Server 2019
8 6 (1.43%) Android
9 5 (1.19%) Mac OS X
9 5 (1.19%) Windows Server 2016
10 2 (0.48%) Windows 7
10 2 (0.48%) Windows Server 2012
Processes & Methodologies
1 153 (36.52%) Problem-Solving
2 76 (18.14%) Customer Service
3 57 (13.60%) Infrastructure Engineering
4 46 (10.98%) Cybersecurity
5 31 (7.40%) Continuous Improvement
5 31 (7.40%) CRM
6 30 (7.16%) Incident Management
6 30 (7.16%) ITIL
7 29 (6.92%) Mentoring
8 25 (5.97%) Process Improvement
9 22 (5.25%) Root Cause Analysis
10 19 (4.53%) CAD
10 19 (4.53%) Configuration Management
11 18 (4.30%) Change Management
11 18 (4.30%) Computer Science
11 18 (4.30%) DevOps
12 17 (4.06%) ITSM
12 17 (4.06%) Logistics
13 15 (3.58%) Proactive Monitoring
14 14 (3.34%) Project Delivery
Programming Languages
1 38 (9.07%) PowerShell
2 28 (6.68%) SQL
3 26 (6.21%) Python
4 13 (3.10%) Groovy
5 12 (2.86%) Java
6 11 (2.63%) VB
7 7 (1.67%) C#
7 7 (1.67%) JavaScript
8 6 (1.43%) PHP
9 2 (0.48%) Ladder Logic
10 1 (0.24%) T-SQL
Qualifications
1 79 (18.85%) Degree
2 33 (7.88%) Microsoft Certification
3 26 (6.21%) MCP
3 26 (6.21%) Security Cleared
4 21 (5.01%) MCSA
4 21 (5.01%) MCSE
5 20 (4.77%) SC Cleared
6 17 (4.06%) HNC
7 13 (3.10%) City & Guilds
7 13 (3.10%) Computer Science Degree
8 12 (2.86%) CCNA
8 12 (2.86%) Cisco Certification
8 12 (2.86%) DBS Check
8 12 (2.86%) HND
9 11 (2.63%) A+ Certification
10 7 (1.67%) CCNP
11 6 (1.43%) Master's Degree
12 4 (0.95%) ITIL Certification
13 1 (0.24%) Azure Certification
13 1 (0.24%) NVQ Level 3
Quality Assurance & Compliance
1 20 (4.77%) SLA
2 10 (2.39%) Cyber Essentials
2 10 (2.39%) GDPR
3 8 (1.91%) PCI DSS
4 7 (1.67%) Accessibility
4 7 (1.67%) ISO/IEC 27001
5 6 (1.43%) Sarbanes-Oxley
6 5 (1.19%) Cyber Essentials PLUS
7 2 (0.48%) ISO 9000
System Software
1 121 (28.88%) Active Directory
2 39 (9.31%) VMware Infrastructure
3 21 (5.01%) Hyper-V
4 13 (3.10%) DFS Replication
5 9 (2.15%) Virtual Desktop
6 5 (1.19%) Firmware
7 4 (0.95%) XenApp
8 1 (0.24%) BitLocker
8 1 (0.24%) Virtual Machines
8 1 (0.24%) VMware Server
Systems Management
1 36 (8.59%) Microsoft Intune
2 16 (3.82%) Ansible
2 16 (3.82%) Terraform
3 14 (3.34%) Grafana
3 14 (3.34%) Prometheus
4 9 (2.15%) Nagios
4 9 (2.15%) ZABBIX
5 6 (1.43%) Jamf Pro
6 5 (1.19%) Autotask
6 5 (1.19%) Failover Clustering
6 5 (1.19%) SCCM
7 4 (0.95%) Functional Safety
8 3 (0.72%) FortiGate
9 1 (0.24%) Kubernetes
9 1 (0.24%) MOM
9 1 (0.24%) Wonderware InTouch
Vendors
1 126 (30.07%) Microsoft
2 46 (10.98%) VMware
3 32 (7.64%) Cisco
4 27 (6.44%) Juniper
5 21 (5.01%) ServiceNow
6 13 (3.10%) Citrix
6 13 (3.10%) Dell
7 11 (2.63%) Darktrace
7 11 (2.63%) McAfee
7 11 (2.63%) Siemens
8 10 (2.39%) Google
8 10 (2.39%) Samsung
9 9 (2.15%) BMC
9 9 (2.15%) Proofpoint
9 9 (2.15%) Red Hat
9 9 (2.15%) SolarWinds
9 9 (2.15%) Tanium
9 9 (2.15%) Trend Micro
10 8 (1.91%) HubSpot
10 8 (1.91%) Zoho