Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 28 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Jan 2026
Same period 2025 Same period 2024
Rank 36 55 56
Rank change year-on-year +19 +1 +74
Permanent jobs requiring a Support Engineer 401 261 296
As % of all permanent jobs in the Midlands 4.92% 4.21% 3.94%
As % of the Job Titles category 5.41% 4.50% 4.18%
Number of salaries quoted 320 90 256
10th Percentile £25,750 £26,250 £23,500
25th Percentile £27,750 £28,500 £26,000
Median annual salary (50th Percentile) £35,000 £34,000 £30,250
Median % change year-on-year +2.94% +12.40% -2.42%
75th Percentile £41,250 £42,500 £38,750
90th Percentile £47,500 £52,625 £47,500
England median annual salary £35,000 £36,500 £34,000
% change year-on-year -4.11% +7.35% +3.03%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,407 5,806 7,081
% of permanent jobs with a recognized job title 90.85% 93.74% 94.34%
Number of salaries quoted 4,512 2,732 5,831
10th Percentile £28,000 £31,250 £26,250
25th Percentile £35,000 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £65,000 £65,625 £61,250
90th Percentile £80,000 £78,750 £72,500
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 28 January 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 28 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +26 214 £38,500 -4.59% 34
East Midlands +17 182 £30,000 -7.69% 25
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 28 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 164 (40.90%) Problem-Solving
2 149 (37.16%) Microsoft 365
3 140 (34.91%) Windows
4 131 (32.67%) Microsoft
5 101 (25.19%) Azure
6 97 (24.19%) Active Directory
7 85 (21.20%) Customer Service
8 77 (19.20%) Windows Server
9 64 (15.96%) DNS
10 59 (14.71%) DHCP
11 57 (14.21%) Entra ID
12 51 (12.72%) SharePoint
13 47 (11.72%) Degree
14 42 (10.47%) Mentoring
15 41 (10.22%) Microsoft Intune
16 40 (9.98%) Firewall
17 38 (9.48%) Infrastructure Engineering
17 38 (9.48%) ITIL
18 36 (8.98%) Cybersecurity
18 36 (8.98%) VMware
19 35 (8.73%) Incident Management
20 32 (7.98%) Microsoft Exchange
21 27 (6.73%) SLA
21 27 (6.73%) VMware Infrastructure
21 27 (6.73%) VPN
22 26 (6.48%) CRM
22 26 (6.48%) SaaS
23 24 (5.99%) LAN
24 22 (5.49%) WAN
25 21 (5.24%) SQL

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 51 (12.72%) SharePoint
2 32 (7.98%) Microsoft Exchange
3 6 (1.50%) IIS
3 6 (1.50%) Skype for Business
4 3 (0.75%) Confluence
5 2 (0.50%) Exchange Server 2007
5 2 (0.50%) Exchange Server 2010
5 2 (0.50%) Exchange Server 2013
6 1 (0.25%) Appian
Applications
1 17 (4.24%) AutoCAD
1 17 (4.24%) Microsoft Office
2 13 (3.24%) SOLIDWORKS
3 6 (1.50%) Chatbot
4 5 (1.25%) EPLAN
Business Applications
1 15 (3.74%) Dynamics CRM
2 1 (0.25%) Dynamics AX
2 1 (0.25%) Q-Pulse
Cloud Services
1 149 (37.16%) Microsoft 365
2 101 (25.19%) Azure
3 57 (14.21%) Entra ID
4 26 (6.48%) SaaS
5 19 (4.74%) AWS
6 10 (2.49%) Google Workspace
6 10 (2.49%) OneDrive
7 9 (2.24%) GCP
8 6 (1.50%) Azure Sentinel
9 5 (1.25%) Cloud Computing
9 5 (1.25%) iPaaS
10 3 (0.75%) Amazon CloudWatch
10 3 (0.75%) Azure Monitor
10 3 (0.75%) Datadog
10 3 (0.75%) IaaS
10 3 (0.75%) PaaS
11 2 (0.50%) Dynamics 365
11 2 (0.50%) Nutanix
11 2 (0.50%) Slack
12 1 (0.25%) Power Platform
Communications & Networking
1 64 (15.96%) DNS
2 59 (14.71%) DHCP
3 40 (9.98%) Firewall
4 27 (6.73%) VPN
5 24 (5.99%) LAN
6 22 (5.49%) WAN
7 14 (3.49%) VoIP
8 13 (3.24%) TCP/IP
9 12 (2.99%) Ethernet
9 12 (2.99%) Wi-Fi
10 10 (2.49%) VLAN
10 10 (2.49%) Wireless
11 9 (2.24%) ADSL
11 9 (2.24%) Internet
11 9 (2.24%) VDSL
12 7 (1.75%) Broadband
12 7 (1.75%) IP Telephony
13 6 (1.50%) PBX
13 6 (1.50%) Skype
14 5 (1.25%) SAN
Database & Business Intelligence
1 19 (4.74%) SQL Server
2 6 (1.50%) DTS
3 1 (0.25%) MySQL
3 1 (0.25%) Power BI
3 1 (0.25%) Relational Database
Development Applications
1 13 (3.24%) JIRA
General
1 123 (30.67%) Social Skills
2 61 (15.21%) Manufacturing
3 28 (6.98%) Law
4 24 (5.99%) Automotive
5 17 (4.24%) Aerospace
5 17 (4.24%) Analytical Skills
6 15 (3.74%) Organisational Skills
7 13 (3.24%) Telecoms
8 12 (2.99%) Inclusion and Diversity
9 11 (2.74%) Multimedia
10 10 (2.49%) Legal
10 10 (2.49%) Marketing
10 10 (2.49%) Pharmaceutical
11 9 (2.24%) Retail
12 8 (2.00%) Finance
13 6 (1.50%) Documentation Skills
14 5 (1.25%) Public Sector
15 4 (1.00%) Advertising
16 2 (0.50%) Electronics
16 2 (0.50%) Local Government
Libraries, Frameworks & Software Standards
1 6 (1.50%) .NET
2 3 (0.75%) HTML
3 1 (0.25%) JSON
3 1 (0.25%) OAuth
3 1 (0.25%) REST
3 1 (0.25%) SAML
3 1 (0.25%) SOAP
3 1 (0.25%) XML
Miscellaneous
1 74 (18.45%) Driving Licence
2 39 (9.73%) Onboarding
3 26 (6.48%) Self-Motivation
4 15 (3.74%) FMCG
5 13 (3.24%) Renewable Energy
6 8 (2.00%) Analytical Mindset
6 8 (2.00%) CMDB
6 8 (2.00%) Cyber Security Posture
7 7 (1.75%) CCTV
7 7 (1.75%) Data Centre
8 6 (1.50%) Video Conferencing
9 5 (1.25%) Clustering
9 5 (1.25%) Enterprise Software
9 5 (1.25%) Industrial Internet of Things
9 5 (1.25%) SCADA
9 5 (1.25%) Security Posture
10 4 (1.00%) CAN bus
10 4 (1.00%) Smartphone
11 2 (0.50%) Data Protection Act
12 1 (0.25%) PDA
Operating Systems
1 140 (34.91%) Windows
2 77 (19.20%) Windows Server
3 16 (3.99%) Linux
4 15 (3.74%) Windows 10
5 13 (3.24%) Apple iOS
6 7 (1.75%) Android
6 7 (1.75%) Mac OS
6 7 (1.75%) Windows Server 2008
6 7 (1.75%) Windows Server 2019
7 2 (0.50%) VMS
7 2 (0.50%) Windows 7
7 2 (0.50%) Windows Server 2012
8 1 (0.25%) Mac OS X
8 1 (0.25%) Windows Server 2016
Processes & Methodologies
1 164 (40.90%) Problem-Solving
2 85 (21.20%) Customer Service
3 42 (10.47%) Mentoring
4 38 (9.48%) Infrastructure Engineering
4 38 (9.48%) ITIL
5 36 (8.98%) Cybersecurity
6 35 (8.73%) Incident Management
7 26 (6.48%) CRM
8 20 (4.99%) ITSM
9 19 (4.74%) Process Improvement
10 18 (4.49%) CAD
11 17 (4.24%) Project Delivery
12 15 (3.74%) Logistics
12 15 (3.74%) Network Management
12 15 (3.74%) Service Delivery
13 14 (3.49%) Continuous Improvement
13 14 (3.49%) Proactive Monitoring
14 13 (3.24%) Customer Experience
14 13 (3.24%) Presales
15 12 (2.99%) Root Cause Analysis
Programming Languages
1 21 (5.24%) SQL
2 14 (3.49%) PowerShell
3 8 (2.00%) Python
4 7 (1.75%) Ladder Logic
5 6 (1.50%) C#
5 6 (1.50%) Java
5 6 (1.50%) JavaScript
5 6 (1.50%) PHP
6 2 (0.50%) Google Apps Script
Qualifications
1 47 (11.72%) Degree
2 20 (4.99%) Microsoft Certification
3 16 (3.99%) Security Cleared
4 14 (3.49%) SC Cleared
5 10 (2.49%) MCP
6 8 (2.00%) MCSA
6 8 (2.00%) MCSE
7 7 (1.75%) CCNA
7 7 (1.75%) CCNP
7 7 (1.75%) Cisco Certification
7 7 (1.75%) Computer Science Degree
7 7 (1.75%) HNC
8 6 (1.50%) ITIL Foundation Certificate
8 6 (1.50%) Master's Degree
9 5 (1.25%) DBS Check
10 4 (1.00%) A+ Certification
10 4 (1.00%) CompTIA Security+
11 3 (0.75%) BPSS Clearance
12 2 (0.50%) ITIL Certification
13 1 (0.25%) MCITP
Quality Assurance & Compliance
1 27 (6.73%) SLA
2 16 (3.99%) Cyber Essentials
3 11 (2.74%) ISO/IEC 27001
4 10 (2.49%) GDPR
5 5 (1.25%) Cyber Essentials PLUS
6 4 (1.00%) NIST
7 2 (0.50%) PCI DSS
8 1 (0.25%) COSHH
8 1 (0.25%) GMP
System Software
1 97 (24.19%) Active Directory
2 27 (6.73%) VMware Infrastructure
3 19 (4.74%) Hyper-V
4 6 (1.50%) Virtual Desktop
5 5 (1.25%) Firmware
6 3 (0.75%) Virtual Machines
7 2 (0.50%) BitLocker
8 1 (0.25%) VMware Server
8 1 (0.25%) VMware Workstation
Systems Management
1 41 (10.22%) Microsoft Intune
2 6 (1.50%) Nagios
2 6 (1.50%) ZABBIX
3 5 (1.25%) Failover Clustering
3 5 (1.25%) Jamf Pro
4 4 (1.00%) Functional Safety
5 3 (0.75%) FortiGate
6 2 (0.50%) Ansible
6 2 (0.50%) SCCM
6 2 (0.50%) Single Sign-On
6 2 (0.50%) Terraform
7 1 (0.25%) MOM
7 1 (0.25%) Wonderware InTouch
Vendors
1 131 (32.67%) Microsoft
2 36 (8.98%) VMware
3 19 (4.74%) Google
4 16 (3.99%) Cisco
5 14 (3.49%) Fortinet
5 14 (3.49%) ServiceNow
6 11 (2.74%) Fujitsu
6 11 (2.74%) Virgin Media
7 10 (2.49%) Samsung
8 9 (2.24%) Dell
8 9 (2.24%) Juniper
9 8 (2.00%) Darktrace
9 8 (2.00%) Salesforce
10 7 (1.75%) Draytek
10 7 (1.75%) McAfee
10 7 (1.75%) Mitel
10 7 (1.75%) WatchGuard
11 6 (1.50%) HubSpot
11 6 (1.50%) SolarWinds
11 6 (1.50%) Zoho