Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 19 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Mar 2026
Same period 2025 Same period 2024
Rank 43 47 52
Rank change year-on-year +4 +5 +70
Permanent jobs requiring a Support Engineer 395 269 388
As % of all permanent jobs in the Midlands 3.90% 5.30% 3.93%
As % of the Job Titles category 4.25% 5.81% 4.18%
Number of salaries quoted 302 100 328
10th Percentile £25,750 £25,500 £23,500
25th Percentile £27,750 £27,750 £25,750
Median annual salary (50th Percentile) £32,500 £35,000 £30,000
Median % change year-on-year -7.14% +16.67% -3.23%
75th Percentile £40,000 £52,500 £38,750
90th Percentile £46,350 £63,750 £47,500
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -2.99%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 9,288 4,626 9,273
% of permanent jobs with a recognized job title 91.73% 91.19% 93.82%
Number of salaries quoted 5,765 2,697 7,387
10th Percentile £28,125 £29,000 £26,250
25th Percentile £35,000 £37,500 £32,675
Median annual salary (50th Percentile) £50,000 £52,200 £47,500
Median % change year-on-year -4.21% +9.89% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £77,500 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.19%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 19 March 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 19 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +5 210 £33,750 -14.94% 16
East Midlands -1 180 £30,000 -1.64% 13
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 19 March 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 140 (35.44%) Problem-Solving
1 140 (35.44%) Windows
2 130 (32.91%) Microsoft 365
3 106 (26.84%) Microsoft
4 86 (21.77%) Azure
5 81 (20.51%) Active Directory
6 73 (18.48%) Customer Service
7 61 (15.44%) Windows Server
8 49 (12.41%) Entra ID
9 48 (12.15%) Firewall
10 46 (11.65%) DNS
11 41 (10.38%) DHCP
11 41 (10.38%) SLA
12 37 (9.37%) Microsoft Intune
12 37 (9.37%) SharePoint
13 35 (8.86%) VMware
14 34 (8.61%) LAN
15 32 (8.10%) Degree
15 32 (8.10%) ITIL
15 32 (8.10%) WAN
16 30 (7.59%) Incident Management
16 30 (7.59%) ITSM
16 30 (7.59%) Mentoring
17 27 (6.84%) Infrastructure Engineering
17 27 (6.84%) VMware Infrastructure
18 25 (6.33%) VPN
19 23 (5.82%) Google
19 23 (5.82%) SQL
20 22 (5.57%) Cisco
20 22 (5.57%) Continuous Improvement

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 37 (9.37%) SharePoint
2 22 (5.57%) Microsoft Exchange
3 8 (2.03%) Confluence
4 6 (1.52%) Exchange Server 2007
4 6 (1.52%) Exchange Server 2010
4 6 (1.52%) Exchange Server 2013
5 1 (0.25%) Skype for Business
Applications
1 22 (5.57%) Microsoft Office
2 14 (3.54%) AutoCAD
3 10 (2.53%) SOLIDWORKS
4 5 (1.27%) EPLAN
Business Applications
1 6 (1.52%) Dynamics CRM
2 5 (1.27%) Q-Pulse
3 1 (0.25%) Shopify
Cloud Services
1 130 (32.91%) Microsoft 365
2 86 (21.77%) Azure
3 49 (12.41%) Entra ID
4 19 (4.81%) Google Workspace
5 17 (4.30%) SaaS
6 12 (3.04%) AWS
7 10 (2.53%) OneDrive
8 4 (1.01%) GCP
9 3 (0.76%) Amazon CloudWatch
9 3 (0.76%) Azure Monitor
9 3 (0.76%) Datadog
9 3 (0.76%) IaaS
9 3 (0.76%) PaaS
10 2 (0.51%) iPaaS
10 2 (0.51%) Nutanix
10 2 (0.51%) Power Platform
10 2 (0.51%) Slack
11 1 (0.25%) Azure Sentinel
Communications & Networking
1 48 (12.15%) Firewall
2 46 (11.65%) DNS
3 41 (10.38%) DHCP
4 34 (8.61%) LAN
5 32 (8.10%) WAN
6 25 (6.33%) VPN
7 14 (3.54%) VoIP
8 9 (2.28%) TCP/IP
9 7 (1.77%) Ethernet
9 7 (1.77%) IP Telephony
9 7 (1.77%) Wi-Fi
10 6 (1.52%) Broadband
10 6 (1.52%) VLAN
10 6 (1.52%) Wireless
11 5 (1.27%) ADSL
11 5 (1.27%) Internet
11 5 (1.27%) TETRA
11 5 (1.27%) VDSL
12 4 (1.01%) Remote Desktop
12 4 (1.01%) WLAN
Database & Business Intelligence
1 12 (3.04%) SQL Server
2 2 (0.51%) Power BI
3 1 (0.25%) DTS
Development Applications
1 18 (4.56%) JIRA
General
1 103 (26.08%) Social Skills
2 49 (12.41%) Manufacturing
3 26 (6.58%) Law
4 21 (5.32%) Organisational Skills
5 15 (3.80%) Analytical Skills
6 14 (3.54%) Legal
7 11 (2.78%) Multimedia
8 10 (2.53%) Marketing
9 8 (2.03%) Telecoms
10 7 (1.77%) Finance
10 7 (1.77%) Pharmaceutical
11 5 (1.27%) Aerospace
11 5 (1.27%) Automotive
12 3 (0.76%) Retail
13 2 (0.51%) Documentation Skills
13 2 (0.51%) Inclusion and Diversity
13 2 (0.51%) Public Sector
14 1 (0.25%) Electronics
Miscellaneous
1 73 (18.48%) Driving Licence
2 20 (5.06%) Self-Motivation
3 17 (4.30%) Onboarding
4 15 (3.80%) Data Centre
5 9 (2.28%) FMCG
6 7 (1.77%) CCTV
7 5 (1.27%) Robotics
8 4 (1.01%) CAN bus
8 4 (1.01%) Smartphone
9 3 (0.76%) CMDB
9 3 (0.76%) Cyber Security Posture
9 3 (0.76%) Management Information System
9 3 (0.76%) Security Posture
10 2 (0.51%) Clustering
10 2 (0.51%) Enterprise Software
10 2 (0.51%) Renewable Energy
10 2 (0.51%) Social Media
11 1 (0.25%) Low-Code
11 1 (0.25%) NHS
11 1 (0.25%) Video Conferencing
Operating Systems
1 140 (35.44%) Windows
2 61 (15.44%) Windows Server
3 16 (4.05%) Linux
4 14 (3.54%) Windows 10
5 13 (3.29%) Apple iOS
6 7 (1.77%) Android
7 6 (1.52%) Windows 7
7 6 (1.52%) Windows Server 2019
8 5 (1.27%) Mac OS
9 3 (0.76%) CentOS
9 3 (0.76%) SUSE
9 3 (0.76%) Ubuntu
10 2 (0.51%) Windows Server 2008
10 2 (0.51%) Windows Server 2012
11 1 (0.25%) VMS
11 1 (0.25%) Windows Server 2016
Processes & Methodologies
1 140 (35.44%) Problem-Solving
2 73 (18.48%) Customer Service
3 32 (8.10%) ITIL
4 30 (7.59%) Incident Management
4 30 (7.59%) ITSM
4 30 (7.59%) Mentoring
5 27 (6.84%) Infrastructure Engineering
6 22 (5.57%) Continuous Improvement
6 22 (5.57%) Proactive Monitoring
7 20 (5.06%) Root Cause Analysis
8 19 (4.81%) Cybersecurity
8 19 (4.81%) Service Delivery
8 19 (4.81%) SIEM
9 17 (4.30%) CAD
10 16 (4.05%) CRM
11 15 (3.80%) Mobile Device Management
11 15 (3.80%) Presales
12 11 (2.78%) Collaborative Working
12 11 (2.78%) Customer Experience
12 11 (2.78%) Migration
Programming Languages
1 23 (5.82%) SQL
2 9 (2.28%) Ladder Logic
3 8 (2.03%) PowerShell
4 2 (0.51%) Google Apps Script
4 2 (0.51%) Python
5 1 (0.25%) Bash
5 1 (0.25%) Bicep
5 1 (0.25%) PHP
Qualifications
1 32 (8.10%) Degree
2 17 (4.30%) Microsoft Certification
3 14 (3.54%) SC Cleared
3 14 (3.54%) Security Cleared
4 9 (2.28%) A+ Certification
5 8 (2.03%) HNC
6 7 (1.77%) CCNA
6 7 (1.77%) CCNP
6 7 (1.77%) Cisco Certification
6 7 (1.77%) ITIL Foundation Certificate
6 7 (1.77%) MCSA
6 7 (1.77%) MCSE
6 7 (1.77%) Microsoft Certified Professional
7 6 (1.52%) MCITP
8 5 (1.27%) HND
9 4 (1.01%) CompTIA Security+
10 3 (0.76%) BPSS Clearance
11 2 (0.51%) DBS Check
12 1 (0.25%) DV Cleared
Quality Assurance & Compliance
1 41 (10.38%) SLA
2 14 (3.54%) Cyber Essentials
3 7 (1.77%) ISO/IEC 27001
4 5 (1.27%) COSHH
4 5 (1.27%) GMP
5 4 (1.01%) NIST
6 3 (0.76%) Cyber Essentials PLUS
7 2 (0.51%) GDPR
8 1 (0.25%) PCI DSS
System Software
1 81 (20.51%) Active Directory
2 27 (6.84%) VMware Infrastructure
3 17 (4.30%) Hyper-V
4 3 (0.76%) Virtual Machines
5 2 (0.51%) BitLocker
6 1 (0.25%) Virtual Desktop
6 1 (0.25%) VMware Workstation
Systems Management
1 37 (9.37%) Microsoft Intune
2 6 (1.52%) Jamf Pro
3 2 (0.51%) Ansible
3 2 (0.51%) Failover Clustering
3 2 (0.51%) FortiGate
3 2 (0.51%) SCCM
3 2 (0.51%) Single Sign-On
3 2 (0.51%) Terraform
4 1 (0.25%) Nagios
4 1 (0.25%) ZABBIX
Vendors
1 106 (26.84%) Microsoft
2 35 (8.86%) VMware
3 23 (5.82%) Google
4 22 (5.57%) Cisco
5 21 (5.32%) Dell
6 16 (4.05%) Juniper
7 15 (3.80%) McAfee
8 13 (3.29%) Fortinet
9 11 (2.78%) Fujitsu
9 11 (2.78%) ServiceNow
9 11 (2.78%) Virgin Media
10 9 (2.28%) Salesforce
11 7 (1.77%) Draytek
11 7 (1.77%) Mitel
11 7 (1.77%) WatchGuard
12 6 (1.52%) HP
13 5 (1.27%) Samsung
14 4 (1.01%) Apple
14 4 (1.01%) Red Hat
14 4 (1.01%) Siemens