Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 2 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Aug 2026
Same period 2025 Same period 2024
Rank 58 51 82
Rank change year-on-year -7 +31 +58
Permanent jobs requiring a Support Engineer 346 287 308
As % of all permanent jobs in the Midlands 2.46% 5.02% 2.85%
As % of the Job Titles category 2.60% 5.51% 3.02%
Number of salaries quoted 266 249 203
10th Percentile £26,750 £26,750 £25,000
25th Percentile £29,750 £31,250 £26,750
Median annual salary (50th Percentile) £35,000 £37,500 £32,500
Median % change year-on-year -6.67% +15.38% +14.19%
75th Percentile £43,750 £43,750 £40,000
90th Percentile £47,875 £58,000 £48,700
England median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +2.94%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 13,291 5,211 10,206
% of permanent jobs with a recognized job title 94.34% 91.18% 94.30%
Number of salaries quoted 9,283 3,351 6,701
10th Percentile £30,000 £26,500 £27,500
25th Percentile £39,000 £32,000 £35,000
Median annual salary (50th Percentile) £50,000 £47,500 £50,000
Median % change year-on-year +5.26% -5.00% -4.76%
75th Percentile £65,000 £63,500 £62,500
90th Percentile £80,000 £76,250 £76,250
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 2 August 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 2 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -16 195 £36,250 -3.33% 19
East Midlands -9 151 £35,000 -6.67% 20
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 2 August 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 134 (38.73%) Problem-Solving
2 105 (30.35%) Microsoft
3 103 (29.77%) Windows
4 83 (23.99%) Microsoft 365
5 71 (20.52%) Active Directory
6 69 (19.94%) Continuous Improvement
7 64 (18.50%) Customer Service
8 62 (17.92%) Azure
9 45 (13.01%) Entra ID
10 44 (12.72%) DNS
11 42 (12.14%) Windows Server
12 39 (11.27%) Firewall
13 38 (10.98%) Root Cause Analysis
14 34 (9.83%) Microsoft Office
15 33 (9.54%) SQL
16 32 (9.25%) VMware
17 31 (8.96%) VMware Infrastructure
18 30 (8.67%) DHCP
19 29 (8.38%) Wireless
20 28 (8.09%) VPN
21 27 (7.80%) Linux
22 26 (7.51%) Microsoft Intune
22 26 (7.51%) PowerShell
23 24 (6.94%) SLA
24 23 (6.65%) Microsoft Exchange
25 21 (6.07%) Customer Experience
25 21 (6.07%) TCP/IP
26 20 (5.78%) Cisco
26 20 (5.78%) Hyper-V
27 19 (5.49%) IIS

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (6.65%) Microsoft Exchange
2 19 (5.49%) IIS
3 18 (5.20%) SharePoint
4 5 (1.45%) Confluence
5 3 (0.87%) Apache
5 3 (0.87%) Exchange Server 2007
5 3 (0.87%) Exchange Server 2010
5 3 (0.87%) Exchange Server 2013
5 3 (0.87%) nginx
6 1 (0.29%) Mendix
Applications
1 34 (9.83%) Microsoft Office
2 3 (0.87%) Microsoft Excel
2 3 (0.87%) Photoshop
Business Applications
1 3 (0.87%) Dynamics CRM
1 3 (0.87%) Q-Pulse
2 1 (0.29%) iTrent
Cloud Services
1 83 (23.99%) Microsoft 365
2 62 (17.92%) Azure
3 45 (13.01%) Entra ID
4 13 (3.76%) Google Workspace
5 5 (1.45%) OneDrive
6 3 (0.87%) Dynamics 365
6 3 (0.87%) Microsoft Copilot
6 3 (0.87%) Power Automate
7 2 (0.58%) AWS
7 2 (0.58%) Pulumi
8 1 (0.29%) Mimecast
8 1 (0.29%) Power Platform
8 1 (0.29%) SaaS
Communications & Networking
1 44 (12.72%) DNS
2 39 (11.27%) Firewall
3 30 (8.67%) DHCP
4 29 (8.38%) Wireless
5 28 (8.09%) VPN
6 21 (6.07%) TCP/IP
7 14 (4.05%) LAN
7 14 (4.05%) WAN
8 8 (2.31%) VoIP
9 5 (1.45%) Cisco IOS
9 5 (1.45%) VLAN
9 5 (1.45%) Wi-Fi
10 4 (1.16%) Internet
10 4 (1.16%) MQTT
10 4 (1.16%) Remote Desktop
11 2 (0.58%) Network Security
11 2 (0.58%) SAN
12 1 (0.29%) DMZ
Database & Business Intelligence
1 10 (2.89%) SQL Server
2 4 (1.16%) Azure SQL Database
2 4 (1.16%) MongoDB
3 3 (0.87%) MySQL
Development Applications
1 7 (2.02%) JIRA
2 1 (0.29%) Carbide.c++
2 1 (0.29%) SQL Server Management Studio (SSMS)
General
1 108 (31.21%) Social Skills
2 45 (13.01%) Manufacturing
3 34 (9.83%) Analytical Skills
4 27 (7.80%) Marketing
5 17 (4.91%) Organisational Skills
6 10 (2.89%) Electronics
7 9 (2.60%) Agriculture
8 8 (2.31%) Retail
9 7 (2.02%) Telecoms
10 6 (1.73%) Law
11 5 (1.45%) Legal
12 4 (1.16%) Finance
12 4 (1.16%) Presentation Skills
13 3 (0.87%) Documentation Skills
13 3 (0.87%) Pharmaceutical
13 3 (0.87%) Public Sector
14 2 (0.58%) Aerospace
14 2 (0.58%) Inclusion and Diversity
15 1 (0.29%) Military
Libraries, Frameworks & Software Standards
1 5 (1.45%) LDAP
2 4 (1.16%) COM
2 4 (1.16%) DCOM
2 4 (1.16%) Middleware
3 3 (0.87%) CSS
3 3 (0.87%) HTML
3 3 (0.87%) JSON
Miscellaneous
1 46 (13.29%) Driving Licence
2 16 (4.62%) Self-Motivation
3 10 (2.89%) Data Centre
3 10 (2.89%) Onboarding
4 9 (2.60%) CCTV
4 9 (2.60%) IoT
5 7 (2.02%) PKI
5 7 (2.02%) Robotics
6 5 (1.45%) Social Media
7 4 (1.16%) Analytical Mindset
7 4 (1.16%) Management Information System
7 4 (1.16%) Mobile App
7 4 (1.16%) Smartcard
8 3 (0.87%) FMCG
9 2 (0.58%) Replication
10 1 (0.29%) Clustering
10 1 (0.29%) Cyber Threat
10 1 (0.29%) Educational Technology
10 1 (0.29%) Enterprise Software
10 1 (0.29%) Video Conferencing
Operating Systems
1 103 (29.77%) Windows
2 42 (12.14%) Windows Server
3 27 (7.80%) Linux
4 18 (5.20%) Windows 10
5 10 (2.89%) Mac OS
6 8 (2.31%) Android
7 6 (1.73%) Ubuntu
8 4 (1.16%) Apple iOS
8 4 (1.16%) VMS
9 3 (0.87%) CentOS
9 3 (0.87%) SUSE
9 3 (0.87%) Windows 7
10 1 (0.29%) Red Hat Enterprise Linux
Processes & Methodologies
1 134 (38.73%) Problem-Solving
2 69 (19.94%) Continuous Improvement
3 64 (18.50%) Customer Service
4 38 (10.98%) Root Cause Analysis
5 21 (6.07%) Customer Experience
6 19 (5.49%) Presales
7 17 (4.91%) ITSM
8 16 (4.62%) Decision-Making
9 15 (4.34%) Cybersecurity
10 14 (4.05%) Disaster Recovery
11 13 (3.76%) Process Improvement
11 13 (3.76%) Service Delivery
12 11 (3.18%) ITIL
13 10 (2.89%) CRM
13 10 (2.89%) Incident Management
13 10 (2.89%) Mathematics
13 10 (2.89%) Proactive Monitoring
13 10 (2.89%) SIEM
14 9 (2.60%) Collaborative Engineering
14 9 (2.60%) Time Management
Programming Languages
1 33 (9.54%) SQL
2 26 (7.51%) PowerShell
3 19 (5.49%) Ladder Logic
4 5 (1.45%) Python
5 4 (1.16%) Bash
5 4 (1.16%) Bicep
6 3 (0.87%) JavaScript
6 3 (0.87%) PHP
6 3 (0.87%) VBA
7 1 (0.29%) T-SQL
Qualifications
1 18 (5.20%) DBS Check
2 16 (4.62%) Degree
3 13 (3.76%) Security Cleared
4 9 (2.60%) SC Cleared
5 8 (2.31%) Microsoft Certification
6 7 (2.02%) HNC
6 7 (2.02%) HND
7 4 (1.16%) DV Cleared
8 3 (0.87%) A+ Certification
8 3 (0.87%) MCITP
9 2 (0.58%) CCNA
9 2 (0.58%) Cisco Certification
10 1 (0.29%) Azure Certification
10 1 (0.29%) ITIL Foundation Certificate
10 1 (0.29%) Network+ Certification
10 1 (0.29%) PMP
Quality Assurance & Compliance
1 24 (6.94%) SLA
2 10 (2.89%) ISO/IEC 27001
3 5 (1.45%) Cyber Essentials
3 5 (1.45%) ISO 9001
3 5 (1.45%) PCI DSS
4 3 (0.87%) COSHH
4 3 (0.87%) GMP
5 1 (0.29%) Accessibility
5 1 (0.29%) GDPR
System Software
1 71 (20.52%) Active Directory
2 31 (8.96%) VMware Infrastructure
3 20 (5.78%) Hyper-V
4 4 (1.16%) Virtual Machines
5 2 (0.58%) Virtual Desktop
6 1 (0.29%) Firmware
6 1 (0.29%) VMware ESXi
6 1 (0.29%) vSphere
Systems Management
1 26 (7.51%) Microsoft Intune
2 4 (1.16%) Terraform
3 2 (0.58%) Ansible
3 2 (0.58%) Jamf Pro
4 1 (0.29%) Kubernetes
4 1 (0.29%) SCCM
4 1 (0.29%) WSUS
Vendors
1 105 (30.35%) Microsoft
2 32 (9.25%) VMware
3 20 (5.78%) Cisco
4 13 (3.76%) Dell
4 13 (3.76%) Google
4 13 (3.76%) Salesforce
5 10 (2.89%) Juniper
5 10 (2.89%) McAfee
6 6 (1.73%) HP
6 6 (1.73%) Siemens
7 5 (1.45%) ServiceNow
7 5 (1.45%) SonicWALL
8 4 (1.16%) Apple
8 4 (1.16%) Freshdesk
8 4 (1.16%) Red Hat
8 4 (1.16%) Remedy
8 4 (1.16%) Veeam
9 3 (0.87%) Adobe
9 3 (0.87%) Citrix
10 2 (0.58%) Meraki