Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 8 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Jan 2026
Same period 2025 Same period 2024
Rank 39 63 73
Rank change year-on-year +24 +10 +71
Permanent jobs requiring a Support Engineer 388 260 183
As % of all permanent jobs in the Midlands 4.94% 3.99% 3.37%
As % of the Job Titles category 5.45% 4.23% 3.57%
Number of salaries quoted 326 88 159
10th Percentile £25,750 £27,000 £25,700
25th Percentile £28,500 £28,477 £26,250
Median annual salary (50th Percentile) £35,000 £34,000 £32,500
Median % change year-on-year +2.94% +4.62% +1.56%
75th Percentile £42,250 £42,500 £37,500
90th Percentile £47,750 £52,500 £47,750
England median annual salary £36,000 £37,000 £35,000
% change year-on-year -2.70% +5.71% +6.06%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,125 6,141 5,125
% of permanent jobs with a recognized job title 90.66% 94.26% 94.42%
Number of salaries quoted 4,333 2,872 4,232
10th Percentile £28,000 £31,250 £26,500
25th Percentile £35,000 £38,750 £35,000
Median annual salary (50th Percentile) £48,500 £52,500 £50,000
Median % change year-on-year -7.62% +5.00% -4.76%
75th Percentile £65,000 £65,000 £62,500
90th Percentile £80,000 £77,950 £75,000
England median annual salary £55,000 £60,000 £59,526
% change year-on-year -8.33% +0.80% -3.21%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 8 January 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 8 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +27 208 £38,500 +2.67% 28
East Midlands +20 175 £33,000 +1.54% 25
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 8 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 158 (40.72%) Problem-Solving
2 145 (37.37%) Microsoft 365
3 144 (37.11%) Windows
4 130 (33.51%) Microsoft
5 105 (27.06%) Azure
6 103 (26.55%) Active Directory
7 82 (21.13%) Customer Service
8 77 (19.85%) Windows Server
9 65 (16.75%) DNS
10 63 (16.24%) Degree
11 60 (15.46%) DHCP
12 58 (14.95%) Entra ID
13 49 (12.63%) SharePoint
14 46 (11.86%) VMware
15 44 (11.34%) Firewall
16 43 (11.08%) Infrastructure Engineering
17 42 (10.82%) Cybersecurity
18 41 (10.57%) ITIL
19 39 (10.05%) Microsoft Intune
20 37 (9.54%) Microsoft Exchange
21 36 (9.28%) VMware Infrastructure
22 34 (8.76%) Incident Management
23 33 (8.51%) Mentoring
24 32 (8.25%) CRM
25 31 (7.99%) VPN
26 28 (7.22%) LAN
26 28 (7.22%) WAN
27 25 (6.44%) AWS
27 25 (6.44%) Microsoft Certification
27 25 (6.44%) SaaS

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (12.63%) SharePoint
2 37 (9.54%) Microsoft Exchange
3 9 (2.32%) Skype for Business
4 6 (1.55%) IIS
5 2 (0.52%) Exchange Server 2007
5 2 (0.52%) Exchange Server 2010
5 2 (0.52%) Exchange Server 2013
6 1 (0.26%) Appian
6 1 (0.26%) Confluence
Applications
1 23 (5.93%) Microsoft Office
2 22 (5.67%) AutoCAD
3 15 (3.87%) SOLIDWORKS
4 7 (1.80%) Chatbot
5 5 (1.29%) EPLAN
Business Applications
1 20 (5.15%) Dynamics CRM
2 1 (0.26%) Dynamics AX
Cloud Services
1 145 (37.37%) Microsoft 365
2 105 (27.06%) Azure
3 58 (14.95%) Entra ID
4 25 (6.44%) AWS
4 25 (6.44%) SaaS
5 12 (3.09%) GCP
6 9 (2.32%) Azure Sentinel
7 7 (1.80%) OneDrive
8 5 (1.29%) Cloud Computing
8 5 (1.29%) Dynamics 365
8 5 (1.29%) Google Workspace
8 5 (1.29%) iPaaS
9 3 (0.77%) Amazon CloudWatch
9 3 (0.77%) Azure Monitor
9 3 (0.77%) Datadog
9 3 (0.77%) IaaS
9 3 (0.77%) PaaS
10 2 (0.52%) Nutanix
10 2 (0.52%) Power Platform
11 1 (0.26%) Slack
Communications & Networking
1 65 (16.75%) DNS
2 60 (15.46%) DHCP
3 44 (11.34%) Firewall
4 31 (7.99%) VPN
5 28 (7.22%) LAN
5 28 (7.22%) WAN
6 15 (3.87%) TCP/IP
7 12 (3.09%) Ethernet
7 12 (3.09%) VLAN
7 12 (3.09%) VoIP
7 12 (3.09%) Wi-Fi
8 10 (2.58%) Wireless
9 9 (2.32%) ADSL
9 9 (2.32%) Internet
9 9 (2.32%) Skype
9 9 (2.32%) VDSL
10 7 (1.80%) Broadband
10 7 (1.80%) IP Telephony
10 7 (1.80%) PBX
11 6 (1.55%) Remote Desktop
Database & Business Intelligence
1 19 (4.90%) SQL Server
2 9 (2.32%) DTS
3 1 (0.26%) MySQL
3 1 (0.26%) Power BI
3 1 (0.26%) Relational Database
Development Applications
1 10 (2.58%) JIRA
General
1 132 (34.02%) Social Skills
2 65 (16.75%) Manufacturing
3 30 (7.73%) Automotive
4 26 (6.70%) Law
5 22 (5.67%) Aerospace
6 21 (5.41%) Analytical Skills
7 19 (4.90%) Inclusion and Diversity
8 16 (4.12%) Organisational Skills
9 13 (3.35%) Telecoms
10 12 (3.09%) Pharmaceutical
10 12 (3.09%) Retail
11 9 (2.32%) Documentation Skills
11 9 (2.32%) Marketing
12 8 (2.06%) Finance
13 7 (1.80%) Legal
14 6 (1.55%) Public Sector
15 5 (1.29%) Advertising
16 4 (1.03%) Local Government
17 2 (0.52%) Electronics
18 1 (0.26%) Back Office
Libraries, Frameworks & Software Standards
1 6 (1.55%) .NET
2 4 (1.03%) HTML
3 1 (0.26%) EDI
3 1 (0.26%) JSON
3 1 (0.26%) OAuth
3 1 (0.26%) REST
3 1 (0.26%) SAML
3 1 (0.26%) SOAP
3 1 (0.26%) XML
Miscellaneous
1 61 (15.72%) Driving Licence
2 40 (10.31%) Onboarding
3 29 (7.47%) Self-Motivation
4 15 (3.87%) FMCG
4 15 (3.87%) Renewable Energy
5 10 (2.58%) Analytical Mindset
5 10 (2.58%) CMDB
6 9 (2.32%) Data Centre
6 9 (2.32%) Video Conferencing
7 7 (1.80%) CCTV
8 5 (1.29%) Clustering
8 5 (1.29%) Cyber Security Posture
8 5 (1.29%) Enterprise Software
8 5 (1.29%) Industrial Internet of Things
8 5 (1.29%) SCADA
9 4 (1.03%) Security Posture
9 4 (1.03%) Smartphone
10 3 (0.77%) Data Protection Act
11 2 (0.52%) CAN bus
12 1 (0.26%) BYOD
Operating Systems
1 144 (37.11%) Windows
2 77 (19.85%) Windows Server
3 21 (5.41%) Windows 10
4 20 (5.15%) Linux
5 13 (3.35%) Apple iOS
6 10 (2.58%) Mac OS
6 10 (2.58%) Windows Server 2008
7 8 (2.06%) Windows Server 2019
8 6 (1.55%) Android
9 4 (1.03%) Mac OS X
10 2 (0.52%) VMS
10 2 (0.52%) Windows 7
10 2 (0.52%) Windows Server 2012
10 2 (0.52%) Windows Server 2016
Processes & Methodologies
1 158 (40.72%) Problem-Solving
2 82 (21.13%) Customer Service
3 43 (11.08%) Infrastructure Engineering
4 42 (10.82%) Cybersecurity
5 41 (10.57%) ITIL
6 34 (8.76%) Incident Management
7 33 (8.51%) Mentoring
8 32 (8.25%) CRM
9 22 (5.67%) Process Improvement
10 20 (5.15%) ITSM
11 18 (4.64%) CAD
12 17 (4.38%) Logistics
12 17 (4.38%) Project Delivery
13 16 (4.12%) Continuous Improvement
13 16 (4.12%) Proactive Monitoring
14 15 (3.87%) Network Management
15 14 (3.61%) Computer Science
15 14 (3.61%) Problem Management
15 14 (3.61%) Root Cause Analysis
16 13 (3.35%) SIEM
Programming Languages
1 20 (5.15%) SQL
2 15 (3.87%) PowerShell
3 7 (1.80%) Python
4 6 (1.55%) C#
4 6 (1.55%) Java
4 6 (1.55%) JavaScript
4 6 (1.55%) PHP
5 5 (1.29%) Ladder Logic
6 3 (0.77%) VB
7 1 (0.26%) Google Apps Script
Qualifications
1 63 (16.24%) Degree
2 25 (6.44%) Microsoft Certification
3 15 (3.87%) MCP
3 15 (3.87%) Security Cleared
4 11 (2.84%) MCSA
4 11 (2.84%) MCSE
5 10 (2.58%) Computer Science Degree
5 10 (2.58%) SC Cleared
6 8 (2.06%) HNC
7 7 (1.80%) CCNA
7 7 (1.80%) CCNP
7 7 (1.80%) Cisco Certification
8 6 (1.55%) DBS Check
8 6 (1.55%) ITIL Foundation Certificate
8 6 (1.55%) Master's Degree
9 4 (1.03%) A+ Certification
9 4 (1.03%) CompTIA Security+
9 4 (1.03%) ITIL Certification
10 1 (0.26%) City & Guilds
10 1 (0.26%) MCITP
Quality Assurance & Compliance
1 25 (6.44%) SLA
2 15 (3.87%) Cyber Essentials
3 11 (2.84%) ISO/IEC 27001
4 10 (2.58%) GDPR
5 4 (1.03%) Cyber Essentials PLUS
5 4 (1.03%) NIST
6 2 (0.52%) PCI DSS
7 1 (0.26%) Accessibility
System Software
1 103 (26.55%) Active Directory
2 36 (9.28%) VMware Infrastructure
3 20 (5.15%) Hyper-V
4 9 (2.32%) Virtual Desktop
5 5 (1.29%) Firmware
6 3 (0.77%) Virtual Machines
7 2 (0.52%) BitLocker
8 1 (0.26%) VMware Server
8 1 (0.26%) VMware Workstation
Systems Management
1 39 (10.05%) Microsoft Intune
2 9 (2.32%) Nagios
2 9 (2.32%) ZABBIX
3 6 (1.55%) Jamf Pro
4 5 (1.29%) Failover Clustering
5 4 (1.03%) Functional Safety
6 3 (0.77%) FortiGate
7 2 (0.52%) Ansible
7 2 (0.52%) Terraform
8 1 (0.26%) MOM
8 1 (0.26%) SCCM
8 1 (0.26%) Single Sign-On
8 1 (0.26%) Wonderware InTouch
Vendors
1 130 (33.51%) Microsoft
2 46 (11.86%) VMware
3 17 (4.38%) Google
4 16 (4.12%) Cisco
5 14 (3.61%) ServiceNow
6 11 (2.84%) Darktrace
6 11 (2.84%) Dell
6 11 (2.84%) Juniper
7 10 (2.58%) Samsung
8 9 (2.32%) BMC
8 9 (2.32%) Citrix
8 9 (2.32%) McAfee
8 9 (2.32%) Proofpoint
8 9 (2.32%) Red Hat
8 9 (2.32%) SolarWinds
8 9 (2.32%) Tanium
8 9 (2.32%) Trend Micro
9 8 (2.06%) Salesforce
10 7 (1.80%) Mitel
10 7 (1.80%) WatchGuard