Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £33,375 per year, according to job vacancies posted during the 6 months leading to 30 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Jun 2026
Same period 2025 Same period 2024
Rank 50 56 63
Rank change year-on-year +6 +7 +67
Permanent jobs requiring a Support Engineer 370 234 474
As % of all permanent jobs in the Midlands 2.89% 4.49% 3.44%
As % of the Job Titles category 3.04% 4.93% 3.65%
Number of salaries quoted 278 203 346
10th Percentile £26,000 £26,000 £24,000
25th Percentile £28,313 £29,875 £26,250
Median annual salary (50th Percentile) £33,375 £37,500 £30,500
Median % change year-on-year -11.00% +22.95% +5.17%
75th Percentile £43,750 £52,500 £38,750
90th Percentile £47,000 £63,750 £47,500
England median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -2.99%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,160 4,745 12,981
% of permanent jobs with a recognized job title 94.82% 90.97% 94.19%
Number of salaries quoted 8,446 2,929 9,184
10th Percentile £30,000 £26,500 £26,250
25th Percentile £38,250 £32,000 £34,500
Median annual salary (50th Percentile) £50,000 £47,683 £47,500
Median % change year-on-year +4.86% +0.39% -9.52%
75th Percentile £65,000 £63,750 £61,250
90th Percentile £80,000 £77,500 £75,000
England median annual salary £57,500 £57,500 £52,500
% change year-on-year - +9.52% -12.50%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 30 June 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 30 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +19 210 £34,450 -8.13% 13
East Midlands +6 159 £32,500 -13.33% 14
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 30 June 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 147 (39.73%) Problem-Solving
2 108 (29.19%) Windows
3 107 (28.92%) Microsoft
4 93 (25.14%) Microsoft 365
5 74 (20.00%) Active Directory
6 63 (17.03%) Azure
6 63 (17.03%) Customer Service
7 59 (15.95%) Continuous Improvement
8 41 (11.08%) Firewall
8 41 (11.08%) Root Cause Analysis
9 40 (10.81%) DNS
10 39 (10.54%) Windows Server
11 37 (10.00%) Entra ID
12 35 (9.46%) Microsoft Office
13 34 (9.19%) SQL
14 32 (8.65%) VPN
15 30 (8.11%) VMware
15 30 (8.11%) VMware Infrastructure
16 29 (7.84%) DHCP
16 29 (7.84%) SLA
17 27 (7.30%) Wireless
18 25 (6.76%) Microsoft Intune
18 25 (6.76%) PowerShell
19 23 (6.22%) Microsoft Exchange
19 23 (6.22%) SharePoint
20 22 (5.95%) Customer Experience
20 22 (5.95%) ITSM
21 21 (5.68%) Linux
22 20 (5.41%) Cisco
22 20 (5.41%) Hyper-V

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (6.22%) Microsoft Exchange
1 23 (6.22%) SharePoint
2 12 (3.24%) IIS
3 8 (2.16%) Confluence
4 4 (1.08%) Exchange Server 2007
4 4 (1.08%) Exchange Server 2010
4 4 (1.08%) Exchange Server 2013
5 1 (0.27%) Mendix
Applications
1 35 (9.46%) Microsoft Office
2 3 (0.81%) Microsoft Excel
2 3 (0.81%) Photoshop
Business Applications
1 5 (1.35%) Q-Pulse
2 2 (0.54%) Dynamics CRM
3 1 (0.27%) iTrent
3 1 (0.27%) Shopify
Cloud Services
1 93 (25.14%) Microsoft 365
2 63 (17.03%) Azure
3 37 (10.00%) Entra ID
4 15 (4.05%) Google Workspace
5 9 (2.43%) OneDrive
6 2 (0.54%) Power Platform
6 2 (0.54%) Pulumi
6 2 (0.54%) SaaS
6 2 (0.54%) Slack
7 1 (0.27%) AWS
7 1 (0.27%) Dynamics 365
7 1 (0.27%) Mimecast
Communications & Networking
1 41 (11.08%) Firewall
2 40 (10.81%) DNS
3 32 (8.65%) VPN
4 29 (7.84%) DHCP
5 27 (7.30%) Wireless
6 20 (5.41%) LAN
7 18 (4.86%) TCP/IP
7 18 (4.86%) WAN
8 10 (2.70%) VoIP
9 9 (2.43%) Wi-Fi
10 4 (1.08%) Internet
10 4 (1.08%) MQTT
10 4 (1.08%) TETRA
11 3 (0.81%) Cisco IOS
11 3 (0.81%) VLAN
12 2 (0.54%) Remote Desktop
12 2 (0.54%) SAN
13 1 (0.27%) DMZ
13 1 (0.27%) Network Security
Database & Business Intelligence
1 10 (2.70%) SQL Server
2 4 (1.08%) Azure SQL Database
2 4 (1.08%) MongoDB
3 3 (0.81%) MySQL
4 1 (0.27%) Power BI
Development Applications
1 11 (2.97%) JIRA
2 1 (0.27%) Carbide.c++
2 1 (0.27%) SQL Server Management Studio (SSMS)
General
1 99 (26.76%) Social Skills
2 48 (12.97%) Manufacturing
3 34 (9.19%) Analytical Skills
4 24 (6.49%) Marketing
5 14 (3.78%) Organisational Skills
6 11 (2.97%) Multimedia
7 10 (2.70%) Electronics
8 9 (2.43%) Law
8 9 (2.43%) Legal
9 7 (1.89%) Telecoms
10 6 (1.62%) Agriculture
11 5 (1.35%) Pharmaceutical
11 5 (1.35%) Public Sector
12 4 (1.08%) Retail
13 3 (0.81%) Documentation Skills
14 2 (0.54%) Finance
15 1 (0.27%) Aerospace
15 1 (0.27%) Inclusion and Diversity
15 1 (0.27%) Military
Libraries, Frameworks & Software Standards
1 5 (1.35%) LDAP
2 4 (1.08%) COM
2 4 (1.08%) DCOM
2 4 (1.08%) Middleware
3 3 (0.81%) CSS
3 3 (0.81%) HTML
3 3 (0.81%) JSON
Miscellaneous
1 54 (14.59%) Driving Licence
2 18 (4.86%) Self-Motivation
3 13 (3.51%) Onboarding
4 12 (3.24%) Data Centre
5 9 (2.43%) CCTV
6 7 (1.89%) FMCG
6 7 (1.89%) IoT
6 7 (1.89%) PKI
6 7 (1.89%) Robotics
7 5 (1.35%) Social Media
8 4 (1.08%) Analytical Mindset
8 4 (1.08%) CAN bus
8 4 (1.08%) Mobile App
8 4 (1.08%) Smartcard
9 3 (0.81%) Cyber Security Posture
9 3 (0.81%) Management Information System
9 3 (0.81%) Security Posture
10 1 (0.27%) Clustering
10 1 (0.27%) Enterprise Software
10 1 (0.27%) Replication
Operating Systems
1 108 (29.19%) Windows
2 39 (10.54%) Windows Server
3 21 (5.68%) Linux
4 19 (5.14%) Windows 10
5 9 (2.43%) Mac OS
6 8 (2.16%) Android
7 5 (1.35%) Apple iOS
8 4 (1.08%) VMS
8 4 (1.08%) Windows 7
9 3 (0.81%) CentOS
9 3 (0.81%) SUSE
9 3 (0.81%) Ubuntu
Processes & Methodologies
1 147 (39.73%) Problem-Solving
2 63 (17.03%) Customer Service
3 59 (15.95%) Continuous Improvement
4 41 (11.08%) Root Cause Analysis
5 22 (5.95%) Customer Experience
5 22 (5.95%) ITSM
6 17 (4.59%) Presales
7 16 (4.32%) Decision-Making
8 15 (4.05%) Incident Management
8 15 (4.05%) Time Management
9 14 (3.78%) Process Improvement
9 14 (3.78%) Service Delivery
10 13 (3.51%) Cybersecurity
10 13 (3.51%) ITIL
10 13 (3.51%) Mentoring
11 12 (3.24%) Proactive Monitoring
11 12 (3.24%) SIEM
12 10 (2.70%) Agile
12 10 (2.70%) ERP
12 10 (2.70%) Mathematics
Programming Languages
1 34 (9.19%) SQL
2 25 (6.76%) PowerShell
3 17 (4.59%) Ladder Logic
4 7 (1.89%) Python
5 4 (1.08%) Bash
5 4 (1.08%) Bicep
5 4 (1.08%) PHP
6 3 (0.81%) JavaScript
6 3 (0.81%) VBA
7 2 (0.54%) Google Apps Script
8 1 (0.27%) T-SQL
Qualifications
1 17 (4.59%) DBS Check
2 16 (4.32%) Degree
3 15 (4.05%) Security Cleared
4 11 (2.97%) SC Cleared
5 7 (1.89%) HNC
5 7 (1.89%) HND
5 7 (1.89%) Microsoft Certification
6 5 (1.35%) A+ Certification
6 5 (1.35%) MCITP
7 4 (1.08%) DV Cleared
8 3 (0.81%) BPSS Clearance
9 1 (0.27%) ITIL Foundation Certificate
9 1 (0.27%) PMP
Quality Assurance & Compliance
1 29 (7.84%) SLA
2 10 (2.70%) ISO/IEC 27001
3 8 (2.16%) Cyber Essentials
4 5 (1.35%) COSHH
4 5 (1.35%) GMP
4 5 (1.35%) PCI DSS
5 3 (0.81%) Cyber Essentials PLUS
5 3 (0.81%) ISO 9001
6 1 (0.27%) Accessibility
6 1 (0.27%) GDPR
System Software
1 74 (20.00%) Active Directory
2 30 (8.11%) VMware Infrastructure
3 20 (5.41%) Hyper-V
4 4 (1.08%) Virtual Machines
5 2 (0.54%) Virtual Desktop
6 1 (0.27%) BitLocker
Systems Management
1 25 (6.76%) Microsoft Intune
2 4 (1.08%) Terraform
3 2 (0.54%) Ansible
3 2 (0.54%) Jamf Pro
3 2 (0.54%) Single Sign-On
4 1 (0.27%) Kubernetes
4 1 (0.27%) SCCM
Vendors
1 107 (28.92%) Microsoft
2 30 (8.11%) VMware
3 20 (5.41%) Cisco
4 16 (4.32%) Dell
4 16 (4.32%) Salesforce
5 15 (4.05%) Google
6 12 (3.24%) Juniper
6 12 (3.24%) McAfee
7 11 (2.97%) Fortinet
7 11 (2.97%) Fujitsu
7 11 (2.97%) Virgin Media
8 7 (1.89%) HP
9 6 (1.62%) Siemens
10 5 (1.35%) ServiceNow
11 4 (1.08%) Freshdesk
12 3 (0.81%) Adobe
12 3 (0.81%) Apple
12 3 (0.81%) Infor
12 3 (0.81%) Red Hat
12 3 (0.81%) Veeam