Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £36,750 per year, according to job vacancies posted during the 6 months leading to 11 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Oct 2026
Same period 2025 Same period 2024
Rank 65 23 104
Rank change year-on-year -42 +81 -5
Permanent jobs requiring a Support Engineer 353 385 210
As % of all permanent jobs in the Midlands 2.25% 6.90% 2.23%
As % of the Job Titles category 2.44% 7.42% 2.35%
Number of salaries quoted 274 337 122
10th Percentile £27,575 £25,950 £26,075
25th Percentile £31,250 £29,750 £28,625
Median annual salary (50th Percentile) £36,750 £37,500 £34,000
Median % change year-on-year -2.00% +10.29% +4.62%
75th Percentile £43,750 £43,750 £40,000
90th Percentile £47,500 £57,500 £47,500
England median annual salary £36,000 £37,500 £35,000
% change year-on-year -4.00% +7.14% -

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 14,465 5,187 8,920
% of permanent jobs with a recognized job title 92.23% 92.97% 94.83%
Number of salaries quoted 10,068 3,168 4,645
10th Percentile £30,000 £27,000 £29,500
25th Percentile £39,750 £31,500 £36,250
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -
75th Percentile £65,000 £62,500 £65,000
90th Percentile £80,000 £77,500 £77,500
England median annual salary £59,000 £55,000 £56,000
% change year-on-year +7.27% -1.79% -6.67%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 11 October 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 11 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -36 189 £36,750 -3.29% 34
East Midlands -11 164 £36,250 -2.03% 30
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 11 October 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 149 (42.21%) Problem-Solving
2 144 (40.79%) Microsoft
3 126 (35.69%) Windows
4 120 (33.99%) Microsoft 365
5 91 (25.78%) Customer Service
6 80 (22.66%) Active Directory
7 71 (20.11%) Continuous Improvement
8 70 (19.83%) Azure
9 66 (18.70%) DNS
10 65 (18.41%) Windows Server
11 64 (18.13%) Entra ID
12 56 (15.86%) VPN
13 50 (14.16%) DHCP
14 40 (11.33%) Firewall
15 38 (10.76%) VMware
16 37 (10.48%) TCP/IP
17 36 (10.20%) Cybersecurity
17 36 (10.20%) Hyper-V
18 35 (9.92%) Microsoft Intune
19 34 (9.63%) Microsoft Exchange
20 33 (9.35%) SharePoint
21 32 (9.07%) VMware Infrastructure
22 31 (8.78%) Linux
23 29 (8.22%) Root Cause Analysis
24 28 (7.93%) Windows 10
25 27 (7.65%) Microsoft Office
25 27 (7.65%) SQL
26 26 (7.37%) Wireless
27 25 (7.08%) Business Continuity
28 24 (6.80%) Google

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (9.63%) Microsoft Exchange
2 33 (9.35%) SharePoint
3 22 (6.23%) IIS
4 5 (1.42%) Apache
4 5 (1.42%) nginx
5 1 (0.28%) Mendix
Applications
1 27 (7.65%) Microsoft Office
2 4 (1.13%) Microsoft Excel
3 2 (0.57%) Photoshop
Business Applications
1 7 (1.98%) Dynamics CRM
2 1 (0.28%) iTrent
Cloud Services
1 120 (33.99%) Microsoft 365
2 70 (19.83%) Azure
3 64 (18.13%) Entra ID
4 21 (5.95%) Google Workspace
5 13 (3.68%) OneDrive
6 7 (1.98%) AWS
7 5 (1.42%) Microsoft Copilot
7 5 (1.42%) Power Automate
8 3 (0.85%) Cloud Computing
8 3 (0.85%) Dynamics 365
8 3 (0.85%) GCP
9 1 (0.28%) Mimecast
9 1 (0.28%) Power Platform
9 1 (0.28%) SaaS
Communications & Networking
1 66 (18.70%) DNS
2 56 (15.86%) VPN
3 50 (14.16%) DHCP
4 40 (11.33%) Firewall
5 37 (10.48%) TCP/IP
6 26 (7.37%) Wireless
7 22 (6.23%) Wi-Fi
8 14 (3.97%) LAN
8 14 (3.97%) VLAN
9 11 (3.12%) WAN
10 6 (1.70%) Network Security
11 5 (1.42%) Cisco IOS
11 5 (1.42%) IP Telephony
12 4 (1.13%) Internet
12 4 (1.13%) MQTT
12 4 (1.13%) Remote Desktop
12 4 (1.13%) VoIP
13 2 (0.57%) SAN
14 1 (0.28%) DMZ
14 1 (0.28%) Structured Cabling
Database & Business Intelligence
1 19 (5.38%) SQL Server
2 4 (1.13%) Azure SQL Database
2 4 (1.13%) MongoDB
3 2 (0.57%) MySQL
Development Applications
1 2 (0.57%) JIRA
2 1 (0.28%) Carbide.c++
2 1 (0.28%) SQL Server Management Studio (SSMS)
General
1 136 (38.53%) Social Skills
2 41 (11.61%) Manufacturing
3 27 (7.65%) Analytical Skills
4 22 (6.23%) Marketing
5 20 (5.67%) Organisational Skills
6 15 (4.25%) Agriculture
7 11 (3.12%) Retail
7 11 (3.12%) Spanish Language
7 11 (3.12%) Telecoms
8 8 (2.27%) Electronics
9 5 (1.42%) Documentation Skills
9 5 (1.42%) Legal
10 4 (1.13%) Presentation Skills
11 3 (0.85%) Finance
12 2 (0.57%) Advertising
12 2 (0.57%) Aerospace
12 2 (0.57%) Inclusion and Diversity
13 1 (0.28%) Law
13 1 (0.28%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (1.13%) COM
1 4 (1.13%) DCOM
1 4 (1.13%) LDAP
1 4 (1.13%) Middleware
2 2 (0.57%) CSS
2 2 (0.57%) HTML
2 2 (0.57%) JSON
Miscellaneous
1 74 (20.96%) Driving Licence
2 25 (7.08%) Self-Motivation
3 15 (4.25%) Onboarding
4 11 (3.12%) CCTV
4 11 (3.12%) IoT
5 6 (1.70%) Video Conferencing
6 5 (1.42%) PKI
7 4 (1.13%) Mobile App
7 4 (1.13%) Smartcard
8 2 (0.57%) Analytical Mindset
8 2 (0.57%) CAN bus
8 2 (0.57%) Cyber Threat
8 2 (0.57%) Operational Technology
8 2 (0.57%) Replication
8 2 (0.57%) Social Media
9 1 (0.28%) Anti-Spyware
9 1 (0.28%) Clustering
9 1 (0.28%) Data Centre
9 1 (0.28%) Educational Technology
9 1 (0.28%) e-Learning
Operating Systems
1 126 (35.69%) Windows
2 65 (18.41%) Windows Server
3 31 (8.78%) Linux
4 28 (7.93%) Windows 10
5 11 (3.12%) macOS
6 5 (1.42%) Android
6 5 (1.42%) Ubuntu
7 4 (1.13%) VMS
8 2 (0.57%) Apple iOS
8 2 (0.57%) Windows Server 2016
9 1 (0.28%) Red Hat Enterprise Linux
9 1 (0.28%) Windows Server 2012
Processes & Methodologies
1 149 (42.21%) Problem-Solving
2 91 (25.78%) Customer Service
3 71 (20.11%) Continuous Improvement
4 36 (10.20%) Cybersecurity
5 29 (8.22%) Root Cause Analysis
6 25 (7.08%) Business Continuity
7 21 (5.95%) Disaster Recovery
8 20 (5.67%) ITSM
9 18 (5.10%) Customer Experience
9 18 (5.10%) Infrastructure Engineering
10 17 (4.82%) Service Delivery
11 16 (4.53%) Decision-Making
11 16 (4.53%) ITIL
11 16 (4.53%) Presales
12 13 (3.68%) AI
12 13 (3.68%) Mentoring
12 13 (3.68%) Motion Control
13 12 (3.40%) Process Improvement
13 12 (3.40%) Stakeholder Management
14 11 (3.12%) Service Management
Programming Languages
1 27 (7.65%) SQL
2 20 (5.67%) PowerShell
3 15 (4.25%) Ladder Logic
4 4 (1.13%) Python
5 2 (0.57%) JavaScript
5 2 (0.57%) PHP
5 2 (0.57%) VBA
6 1 (0.28%) T-SQL
Qualifications
1 15 (4.25%) Degree
2 13 (3.68%) Microsoft Certification
3 11 (3.12%) DBS Check
4 10 (2.83%) CCNA
4 10 (2.83%) Cisco Certification
5 9 (2.55%) Security Cleared
6 5 (1.42%) CCNP
6 5 (1.42%) MCSA
6 5 (1.42%) MCSE
6 5 (1.42%) Microsoft Certified Professional
6 5 (1.42%) SC Cleared
7 3 (0.85%) Azure Certification
8 2 (0.57%) HND
9 1 (0.28%) HNC
9 1 (0.28%) ITIL Foundation Certificate
9 1 (0.28%) Network+ Certification
9 1 (0.28%) PMP
9 1 (0.28%) Postgraduate
Quality Assurance & Compliance
1 11 (3.12%) SLA
2 10 (2.83%) Cyber Essentials
3 6 (1.70%) ISO/IEC 27001
4 5 (1.42%) ISO 9001
4 5 (1.42%) PCI DSS
5 3 (0.85%) GMP
6 1 (0.28%) Accessibility
System Software
1 80 (22.66%) Active Directory
2 36 (10.20%) Hyper-V
3 32 (9.07%) VMware Infrastructure
4 4 (1.13%) Virtual Machines
5 3 (0.85%) Firmware
6 2 (0.57%) Virtual Desktop
7 1 (0.28%) VMware ESXi
7 1 (0.28%) vSphere
Systems Management
1 35 (9.92%) Microsoft Intune
2 6 (1.70%) Backup Exec
3 3 (0.85%) SCCM
4 2 (0.57%) WSUS
5 1 (0.28%) AirWatch
5 1 (0.28%) Kubernetes
Vendors
1 144 (40.79%) Microsoft
2 38 (10.76%) VMware
3 24 (6.80%) Google
4 11 (3.12%) Cisco
4 11 (3.12%) SonicWALL
5 10 (2.83%) Veeam
5 10 (2.83%) WatchGuard
6 8 (2.27%) Apple
6 8 (2.27%) Citrix
7 7 (1.98%) ServiceNow
8 6 (1.70%) Datto
9 5 (1.42%) Draytek
9 5 (1.42%) Fortinet
9 5 (1.42%) Mitel
9 5 (1.42%) Salesforce
9 5 (1.42%) Sophos
10 4 (1.13%) JD Edwards
10 4 (1.13%) Remedy
11 3 (0.85%) Palo Alto
12 2 (0.57%) Dell