Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,750 per year, according to job vacancies posted during the 6 months leading to 25 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Feb 2026
Same period 2025 Same period 2024
Rank 40 54 57
Rank change year-on-year +14 +3 +67
Permanent jobs requiring a Support Engineer 417 258 336
As % of all permanent jobs in the Midlands 4.55% 4.55% 3.98%
As % of the Job Titles category 4.97% 4.89% 4.24%
Number of salaries quoted 328 88 292
10th Percentile £25,750 £26,250 £23,500
25th Percentile £27,000 £28,000 £25,750
Median annual salary (50th Percentile) £32,750 £35,000 £30,000
Median % change year-on-year -6.43% +16.67% -3.23%
75th Percentile £40,000 £52,500 £37,500
90th Percentile £47,000 £63,750 £44,630
England median annual salary £35,000 £35,000 £33,000
% change year-on-year - +6.06% -0.93%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 8,382 5,277 7,926
% of permanent jobs with a recognized job title 91.41% 93.02% 93.81%
Number of salaries quoted 5,170 2,597 6,421
10th Percentile £28,000 £30,000 £26,000
25th Percentile £35,000 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £77,500 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -10.57%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 25 February 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 25 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +24 227 £36,250 -27.50% 23
East Midlands +11 185 £30,000 -4.76% 18
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 25 February 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 158 (37.89%) Problem-Solving
2 149 (35.73%) Windows
3 143 (34.29%) Microsoft 365
4 125 (29.98%) Microsoft
5 92 (22.06%) Azure
6 91 (21.82%) Active Directory
7 83 (19.90%) Customer Service
8 70 (16.79%) Windows Server
9 56 (13.43%) DNS
10 53 (12.71%) Entra ID
11 51 (12.23%) DHCP
12 50 (11.99%) Firewall
13 47 (11.27%) SharePoint
14 42 (10.07%) Degree
15 39 (9.35%) Microsoft Intune
16 38 (9.11%) VMware
17 37 (8.87%) SLA
18 35 (8.39%) Mentoring
19 34 (8.15%) Incident Management
19 34 (8.15%) Infrastructure Engineering
20 33 (7.91%) LAN
21 31 (7.43%) WAN
22 30 (7.19%) ITIL
22 30 (7.19%) VMware Infrastructure
23 29 (6.95%) VPN
24 28 (6.71%) Microsoft Exchange
25 26 (6.24%) ITSM
25 26 (6.24%) Microsoft Office
26 25 (6.00%) Google
26 25 (6.00%) SaaS

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (11.27%) SharePoint
2 28 (6.71%) Microsoft Exchange
3 8 (1.92%) Confluence
4 6 (1.44%) Exchange Server 2007
4 6 (1.44%) Exchange Server 2010
4 6 (1.44%) Exchange Server 2013
5 5 (1.20%) IIS
6 4 (0.96%) Skype for Business
Applications
1 26 (6.24%) Microsoft Office
2 17 (4.08%) AutoCAD
3 13 (3.12%) SOLIDWORKS
4 5 (1.20%) EPLAN
5 2 (0.48%) Chatbot
Business Applications
1 6 (1.44%) Dynamics CRM
2 5 (1.20%) Q-Pulse
3 1 (0.24%) Dynamics AX
3 1 (0.24%) Shopify
Cloud Services
1 143 (34.29%) Microsoft 365
2 92 (22.06%) Azure
3 53 (12.71%) Entra ID
4 25 (6.00%) SaaS
5 18 (4.32%) Google Workspace
6 16 (3.84%) AWS
7 11 (2.64%) OneDrive
8 7 (1.68%) GCP
9 5 (1.20%) iPaaS
10 4 (0.96%) Azure Sentinel
11 3 (0.72%) Amazon CloudWatch
11 3 (0.72%) Azure Monitor
11 3 (0.72%) Datadog
11 3 (0.72%) IaaS
11 3 (0.72%) PaaS
12 2 (0.48%) Nutanix
12 2 (0.48%) Power Platform
12 2 (0.48%) Slack
13 1 (0.24%) Cloud Computing
Communications & Networking
1 56 (13.43%) DNS
2 51 (12.23%) DHCP
3 50 (11.99%) Firewall
4 33 (7.91%) LAN
5 31 (7.43%) WAN
6 29 (6.95%) VPN
7 17 (4.08%) VoIP
8 13 (3.12%) TCP/IP
9 12 (2.88%) Ethernet
9 12 (2.88%) Wi-Fi
10 10 (2.40%) VLAN
10 10 (2.40%) Wireless
11 9 (2.16%) ADSL
11 9 (2.16%) Internet
11 9 (2.16%) VDSL
12 7 (1.68%) Broadband
12 7 (1.68%) IP Telephony
13 5 (1.20%) PBX
13 5 (1.20%) SAN
13 5 (1.20%) TETRA
Database & Business Intelligence
1 17 (4.08%) SQL Server
2 4 (0.96%) DTS
3 2 (0.48%) Power BI
Development Applications
1 18 (4.32%) JIRA
General
1 116 (27.82%) Social Skills
2 59 (14.15%) Manufacturing
3 31 (7.43%) Law
4 21 (5.04%) Organisational Skills
5 14 (3.36%) Automotive
6 13 (3.12%) Telecoms
7 12 (2.88%) Analytical Skills
8 11 (2.64%) Legal
8 11 (2.64%) Marketing
8 11 (2.64%) Multimedia
8 11 (2.64%) Pharmaceutical
9 10 (2.40%) Aerospace
10 8 (1.92%) Finance
11 7 (1.68%) Inclusion and Diversity
11 7 (1.68%) Retail
12 5 (1.20%) Documentation Skills
13 3 (0.72%) Advertising
13 3 (0.72%) Public Sector
14 2 (0.48%) Electronics
Libraries, Frameworks & Software Standards
1 5 (1.20%) .NET
Miscellaneous
1 75 (17.99%) Driving Licence
2 28 (6.71%) Self-Motivation
3 26 (6.24%) Onboarding
4 12 (2.88%) Data Centre
4 12 (2.88%) FMCG
5 9 (2.16%) Renewable Energy
6 7 (1.68%) CCTV
7 6 (1.44%) CMDB
8 5 (1.20%) Clustering
8 5 (1.20%) Enterprise Software
9 4 (0.96%) CAN bus
9 4 (0.96%) Cyber Security Posture
9 4 (0.96%) Smartphone
9 4 (0.96%) Video Conferencing
10 3 (0.72%) Industrial Internet of Things
10 3 (0.72%) Robotics
10 3 (0.72%) SCADA
10 3 (0.72%) Security Posture
11 2 (0.48%) Management Information System
11 2 (0.48%) Social Media
Operating Systems
1 149 (35.73%) Windows
2 70 (16.79%) Windows Server
3 16 (3.84%) Linux
4 15 (3.60%) Windows 10
5 14 (3.36%) Apple iOS
6 8 (1.92%) Android
7 6 (1.44%) Windows 7
7 6 (1.44%) Windows Server 2019
8 5 (1.20%) Mac OS
8 5 (1.20%) Windows Server 2008
9 2 (0.48%) CentOS
9 2 (0.48%) SUSE
9 2 (0.48%) Ubuntu
9 2 (0.48%) VMS
9 2 (0.48%) Windows Server 2012
10 1 (0.24%) Windows Server 2016
Processes & Methodologies
1 158 (37.89%) Problem-Solving
2 83 (19.90%) Customer Service
3 35 (8.39%) Mentoring
4 34 (8.15%) Incident Management
4 34 (8.15%) Infrastructure Engineering
5 30 (7.19%) ITIL
6 26 (6.24%) ITSM
7 22 (5.28%) Cybersecurity
8 20 (4.80%) Service Delivery
9 19 (4.56%) Continuous Improvement
9 19 (4.56%) CRM
9 19 (4.56%) Proactive Monitoring
9 19 (4.56%) Root Cause Analysis
10 18 (4.32%) CAD
11 16 (3.84%) Mobile Device Management
11 16 (3.84%) SIEM
12 14 (3.36%) Presales
13 13 (3.12%) Customer Experience
13 13 (3.12%) Project Delivery
14 11 (2.64%) Cloud Operations
Programming Languages
1 22 (5.28%) SQL
2 9 (2.16%) PowerShell
3 8 (1.92%) Ladder Logic
4 7 (1.68%) Python
5 6 (1.44%) PHP
6 5 (1.20%) C#
6 5 (1.20%) Java
6 5 (1.20%) JavaScript
7 2 (0.48%) Google Apps Script
Qualifications
1 42 (10.07%) Degree
2 18 (4.32%) Microsoft Certification
3 15 (3.60%) Security Cleared
4 14 (3.36%) SC Cleared
5 9 (2.16%) A+ Certification
5 9 (2.16%) HNC
6 7 (1.68%) CCNA
6 7 (1.68%) CCNP
6 7 (1.68%) Cisco Certification
6 7 (1.68%) MCSA
6 7 (1.68%) MCSE
6 7 (1.68%) Microsoft Certified Professional
7 6 (1.44%) ITIL Foundation Certificate
7 6 (1.44%) MCITP
8 5 (1.20%) Computer Science Degree
8 5 (1.20%) Master's Degree
9 4 (0.96%) CompTIA Security+
10 3 (0.72%) BPSS Clearance
10 3 (0.72%) DBS Check
10 3 (0.72%) HND
Quality Assurance & Compliance
1 37 (8.87%) SLA
2 14 (3.36%) Cyber Essentials
3 7 (1.68%) ISO/IEC 27001
4 6 (1.44%) GDPR
5 5 (1.20%) COSHH
5 5 (1.20%) GMP
6 4 (0.96%) NIST
7 3 (0.72%) Cyber Essentials PLUS
8 2 (0.48%) PCI DSS
System Software
1 91 (21.82%) Active Directory
2 30 (7.19%) VMware Infrastructure
3 19 (4.56%) Hyper-V
4 4 (0.96%) Virtual Desktop
5 3 (0.72%) Virtual Machines
6 2 (0.48%) BitLocker
7 1 (0.24%) Firmware
7 1 (0.24%) VMware Server
7 1 (0.24%) VMware Workstation
Systems Management
1 39 (9.35%) Microsoft Intune
2 7 (1.68%) Jamf Pro
3 5 (1.20%) Failover Clustering
4 4 (0.96%) Nagios
4 4 (0.96%) ZABBIX
5 3 (0.72%) FortiGate
5 3 (0.72%) Functional Safety
6 2 (0.48%) Ansible
6 2 (0.48%) SCCM
6 2 (0.48%) Single Sign-On
6 2 (0.48%) Terraform
Vendors
1 125 (29.98%) Microsoft
2 38 (9.11%) VMware
3 25 (6.00%) Google
4 20 (4.80%) Cisco
5 18 (4.32%) Dell
6 14 (3.36%) Fortinet
6 14 (3.36%) Juniper
7 12 (2.88%) McAfee
8 11 (2.64%) Fujitsu
8 11 (2.64%) ServiceNow
8 11 (2.64%) Virgin Media
9 10 (2.40%) Samsung
10 7 (1.68%) Draytek
10 7 (1.68%) Mitel
10 7 (1.68%) WatchGuard
11 6 (1.44%) Darktrace
11 6 (1.44%) HP
11 6 (1.44%) Red Hat
12 5 (1.20%) Apple
12 5 (1.20%) Salesforce