Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,500 per year, according to job vacancies posted during the 6 months leading to 18 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Aug 2026
Same period 2025 Same period 2024
Rank 61 40 86
Rank change year-on-year -21 +46 +41
Permanent jobs requiring a Support Engineer 329 317 294
As % of all permanent jobs in the Midlands 2.26% 5.47% 2.76%
As % of the Job Titles category 2.41% 6.00% 2.92%
Number of salaries quoted 249 277 192
10th Percentile £26,750 £26,250 £25,500
25th Percentile £30,000 £29,750 £28,000
Median annual salary (50th Percentile) £37,500 £37,500 £32,500
Median % change year-on-year - +15.38% +1.56%
75th Percentile £43,750 £43,750 £40,000
90th Percentile £54,000 £58,000 £47,500
England median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +2.19%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 13,639 5,285 10,057
% of permanent jobs with a recognized job title 93.84% 91.18% 94.54%
Number of salaries quoted 9,535 3,365 6,497
10th Percentile £30,000 £26,500 £27,500
25th Percentile £40,000 £31,335 £35,000
Median annual salary (50th Percentile) £50,000 £46,000 £50,000
Median % change year-on-year +8.70% -8.00% -4.76%
75th Percentile £65,000 £63,500 £62,500
90th Percentile £80,000 £77,500 £76,250
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 18 August 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 18 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -16 187 £38,500 +2.67% 23
East Midlands -11 142 £37,500 - 21
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 18 August 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 128 (38.91%) Problem-Solving
2 107 (32.52%) Microsoft
3 95 (28.88%) Windows
4 80 (24.32%) Microsoft 365
5 71 (21.58%) Continuous Improvement
6 66 (20.06%) Customer Service
7 65 (19.76%) Active Directory
8 60 (18.24%) Azure
9 47 (14.29%) DNS
10 45 (13.68%) Entra ID
10 45 (13.68%) Windows Server
11 38 (11.55%) Firewall
12 32 (9.73%) DHCP
12 32 (9.73%) Root Cause Analysis
12 32 (9.73%) VMware
13 31 (9.42%) VMware Infrastructure
13 31 (9.42%) Wireless
14 30 (9.12%) SQL
15 28 (8.51%) Microsoft Office
15 28 (8.51%) VPN
16 27 (8.21%) Linux
16 27 (8.21%) PowerShell
17 24 (7.29%) Microsoft Exchange
18 23 (6.99%) TCP/IP
19 22 (6.69%) Hyper-V
19 22 (6.69%) Microsoft Intune
20 21 (6.38%) IIS
20 21 (6.38%) SLA
21 20 (6.08%) Customer Experience
22 19 (5.78%) Cybersecurity

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (7.29%) Microsoft Exchange
2 21 (6.38%) IIS
3 17 (5.17%) SharePoint
4 4 (1.22%) Apache
4 4 (1.22%) nginx
5 1 (0.30%) Confluence
5 1 (0.30%) Exchange Server 2007
5 1 (0.30%) Exchange Server 2010
5 1 (0.30%) Exchange Server 2013
5 1 (0.30%) Mendix
Applications
1 28 (8.51%) Microsoft Office
2 3 (0.91%) Microsoft Excel
2 3 (0.91%) Photoshop
Business Applications
1 3 (0.91%) Dynamics CRM
2 1 (0.30%) iTrent
2 1 (0.30%) Q-Pulse
Cloud Services
1 80 (24.32%) Microsoft 365
2 60 (18.24%) Azure
3 45 (13.68%) Entra ID
4 9 (2.74%) Google Workspace
5 4 (1.22%) Microsoft Copilot
5 4 (1.22%) Power Automate
6 3 (0.91%) Dynamics 365
6 3 (0.91%) OneDrive
7 2 (0.61%) AWS
7 2 (0.61%) Pulumi
8 1 (0.30%) Mimecast
8 1 (0.30%) Power Platform
8 1 (0.30%) SaaS
Communications & Networking
1 47 (14.29%) DNS
2 38 (11.55%) Firewall
3 32 (9.73%) DHCP
4 31 (9.42%) Wireless
5 28 (8.51%) VPN
6 23 (6.99%) TCP/IP
7 10 (3.04%) LAN
7 10 (3.04%) WAN
8 7 (2.13%) VLAN
9 5 (1.52%) Cisco IOS
9 5 (1.52%) VoIP
9 5 (1.52%) Wi-Fi
10 4 (1.22%) Internet
10 4 (1.22%) MQTT
10 4 (1.22%) Network Security
10 4 (1.22%) Remote Desktop
11 2 (0.61%) SAN
12 1 (0.30%) DMZ
Database & Business Intelligence
1 10 (3.04%) SQL Server
2 4 (1.22%) Azure SQL Database
2 4 (1.22%) MongoDB
3 3 (0.91%) MySQL
Development Applications
1 3 (0.91%) JIRA
2 1 (0.30%) Carbide.c++
2 1 (0.30%) SQL Server Management Studio (SSMS)
General
1 105 (31.91%) Social Skills
2 42 (12.77%) Manufacturing
3 34 (10.33%) Analytical Skills
4 26 (7.90%) Marketing
5 15 (4.56%) Organisational Skills
6 12 (3.65%) Agriculture
7 10 (3.04%) Electronics
8 8 (2.43%) Retail
9 7 (2.13%) Telecoms
10 5 (1.52%) Legal
11 4 (1.22%) Finance
11 4 (1.22%) Presentation Skills
12 3 (0.91%) Documentation Skills
12 3 (0.91%) Inclusion and Diversity
12 3 (0.91%) Public Sector
13 2 (0.61%) Aerospace
13 2 (0.61%) Law
14 1 (0.30%) Military
14 1 (0.30%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (1.52%) LDAP
2 4 (1.22%) COM
2 4 (1.22%) DCOM
2 4 (1.22%) Middleware
3 3 (0.91%) CSS
3 3 (0.91%) HTML
3 3 (0.91%) JSON
Miscellaneous
1 48 (14.59%) Driving Licence
2 18 (5.47%) Self-Motivation
3 10 (3.04%) Onboarding
4 9 (2.74%) CCTV
4 9 (2.74%) IoT
5 8 (2.43%) Data Centre
6 7 (2.13%) PKI
7 5 (1.52%) Robotics
8 4 (1.22%) Analytical Mindset
8 4 (1.22%) Mobile App
8 4 (1.22%) Smartcard
9 3 (0.91%) FMCG
9 3 (0.91%) Management Information System
9 3 (0.91%) Social Media
10 2 (0.61%) Cyber Threat
10 2 (0.61%) Replication
10 2 (0.61%) Video Conferencing
11 1 (0.30%) Clustering
11 1 (0.30%) Educational Technology
11 1 (0.30%) Enterprise Software
Operating Systems
1 95 (28.88%) Windows
2 45 (13.68%) Windows Server
3 27 (8.21%) Linux
4 17 (5.17%) Windows 10
5 11 (3.34%) Mac OS
6 8 (2.43%) Android
7 6 (1.82%) Ubuntu
8 5 (1.52%) Apple iOS
9 4 (1.22%) VMS
10 2 (0.61%) CentOS
10 2 (0.61%) SUSE
11 1 (0.30%) Red Hat Enterprise Linux
11 1 (0.30%) Windows 7
Processes & Methodologies
1 128 (38.91%) Problem-Solving
2 71 (21.58%) Continuous Improvement
3 66 (20.06%) Customer Service
4 32 (9.73%) Root Cause Analysis
5 20 (6.08%) Customer Experience
6 19 (5.78%) Cybersecurity
6 19 (5.78%) Presales
7 16 (4.86%) Decision-Making
7 16 (4.86%) Disaster Recovery
8 13 (3.95%) Process Improvement
9 12 (3.65%) ITSM
10 11 (3.34%) Service Delivery
11 10 (3.04%) Business Continuity
12 9 (2.74%) AI
12 9 (2.74%) Collaborative Engineering
12 9 (2.74%) ERP
12 9 (2.74%) ITIL
12 9 (2.74%) Mathematics
12 9 (2.74%) Time Management
13 8 (2.43%) Proactive Monitoring
Programming Languages
1 30 (9.12%) SQL
2 27 (8.21%) PowerShell
3 18 (5.47%) Ladder Logic
4 5 (1.52%) Python
5 4 (1.22%) Bash
5 4 (1.22%) Bicep
6 3 (0.91%) JavaScript
6 3 (0.91%) PHP
6 3 (0.91%) VBA
7 1 (0.30%) T-SQL
Qualifications
1 16 (4.86%) DBS Check
1 16 (4.86%) Degree
2 14 (4.26%) Security Cleared
3 10 (3.04%) SC Cleared
4 8 (2.43%) Microsoft Certification
5 5 (1.52%) HNC
5 5 (1.52%) HND
6 4 (1.22%) CCNA
6 4 (1.22%) Cisco Certification
6 4 (1.22%) DV Cleared
7 3 (0.91%) Azure Certification
8 1 (0.30%) A+ Certification
8 1 (0.30%) ITIL Foundation Certificate
8 1 (0.30%) MCITP
8 1 (0.30%) Network+ Certification
8 1 (0.30%) PMP
Quality Assurance & Compliance
1 21 (6.38%) SLA
2 10 (3.04%) ISO/IEC 27001
3 5 (1.52%) Cyber Essentials
3 5 (1.52%) ISO 9001
3 5 (1.52%) PCI DSS
4 3 (0.91%) GMP
5 1 (0.30%) Accessibility
5 1 (0.30%) COSHH
5 1 (0.30%) GDPR
System Software
1 65 (19.76%) Active Directory
2 31 (9.42%) VMware Infrastructure
3 22 (6.69%) Hyper-V
4 4 (1.22%) Virtual Machines
5 3 (0.91%) Firmware
6 2 (0.61%) Virtual Desktop
7 1 (0.30%) VMware ESXi
7 1 (0.30%) vSphere
Systems Management
1 22 (6.69%) Microsoft Intune
2 4 (1.22%) Terraform
3 2 (0.61%) Ansible
3 2 (0.61%) SCCM
3 2 (0.61%) WSUS
4 1 (0.30%) Kubernetes
Vendors
1 107 (32.52%) Microsoft
2 32 (9.73%) VMware
3 17 (5.17%) Cisco
4 12 (3.65%) Salesforce
5 9 (2.74%) Dell
5 9 (2.74%) Google
6 8 (2.43%) Juniper
6 8 (2.43%) McAfee
6 8 (2.43%) SonicWALL
7 5 (1.52%) Apple
7 5 (1.52%) ServiceNow
7 5 (1.52%) Siemens
8 4 (1.22%) Citrix
8 4 (1.22%) Freshdesk
8 4 (1.22%) HP
8 4 (1.22%) Remedy
8 4 (1.22%) Veeam
9 3 (0.91%) Adobe
9 3 (0.91%) Red Hat
9 3 (0.91%) Sophos