Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 29 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Dec 2025
Same period 2024 Same period 2023
Rank 37 61 87
Rank change year-on-year +24 +26 +57
Permanent jobs requiring a Support Engineer 392 260 151
As % of all permanent jobs in the Midlands 5.02% 3.89% 3.00%
As % of the Job Titles category 5.55% 4.13% 3.18%
Number of salaries quoted 334 88 133
10th Percentile £25,750 £27,350 £25,500
25th Percentile £28,563 £28,500 £26,250
Median annual salary (50th Percentile) £35,000 £34,000 £32,500
Median % change year-on-year +2.94% +4.62% +1.56%
75th Percentile £42,250 £42,500 £38,750
90th Percentile £47,850 £50,750 £48,750
England median annual salary £36,000 £37,500 £35,000
% change year-on-year -4.00% +7.14% +6.06%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,057 6,302 4,749
% of permanent jobs with a recognized job title 90.43% 94.34% 94.34%
Number of salaries quoted 4,271 2,975 3,925
10th Percentile £28,000 £31,000 £26,500
25th Percentile £35,000 £38,750 £35,000
Median annual salary (50th Percentile) £47,500 £52,398 £50,000
Median % change year-on-year -9.35% +4.80% -4.76%
75th Percentile £65,000 £65,000 £62,500
90th Percentile £80,000 £78,750 £75,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.64%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 29 December 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 29 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +29 216 £38,500 +2.67% 44
East Midlands +19 172 £33,000 +1.54% 32
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 29 December 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 160 (40.82%) Problem-Solving
2 151 (38.52%) Windows
3 146 (37.24%) Microsoft 365
4 134 (34.18%) Microsoft
5 108 (27.55%) Active Directory
6 106 (27.04%) Azure
7 84 (21.43%) Customer Service
8 79 (20.15%) Windows Server
9 69 (17.60%) Degree
10 68 (17.35%) DNS
11 63 (16.07%) DHCP
12 59 (15.05%) Entra ID
13 51 (13.01%) SharePoint
14 48 (12.24%) Infrastructure Engineering
14 48 (12.24%) VMware
15 47 (11.99%) Firewall
16 46 (11.73%) Cybersecurity
17 42 (10.71%) ITIL
18 39 (9.95%) Microsoft Exchange
18 39 (9.95%) Microsoft Intune
19 38 (9.69%) VMware Infrastructure
20 36 (9.18%) CRM
21 35 (8.93%) Incident Management
22 34 (8.67%) Mentoring
22 34 (8.67%) VPN
23 33 (8.42%) WAN
24 30 (7.65%) LAN
25 29 (7.40%) Microsoft Certification
26 26 (6.63%) AWS
26 26 (6.63%) Microsoft Office

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 51 (13.01%) SharePoint
2 39 (9.95%) Microsoft Exchange
3 9 (2.30%) Skype for Business
4 6 (1.53%) IIS
5 2 (0.51%) Exchange Server 2007
5 2 (0.51%) Exchange Server 2010
5 2 (0.51%) Exchange Server 2013
6 1 (0.26%) Appian
6 1 (0.26%) Confluence
Applications
1 26 (6.63%) Microsoft Office
2 24 (6.12%) AutoCAD
3 16 (4.08%) SOLIDWORKS
4 7 (1.79%) Chatbot
5 5 (1.28%) EPLAN
Business Applications
1 22 (5.61%) Dynamics CRM
2 1 (0.26%) Dynamics AX
Cloud Services
1 146 (37.24%) Microsoft 365
2 106 (27.04%) Azure
3 59 (15.05%) Entra ID
4 26 (6.63%) AWS
5 25 (6.38%) SaaS
6 12 (3.06%) GCP
7 9 (2.30%) Azure Sentinel
8 7 (1.79%) OneDrive
9 6 (1.53%) Dynamics 365
10 5 (1.28%) Cloud Computing
10 5 (1.28%) iPaaS
11 4 (1.02%) Google Workspace
12 3 (0.77%) Amazon CloudWatch
12 3 (0.77%) Azure Monitor
12 3 (0.77%) Datadog
12 3 (0.77%) IaaS
12 3 (0.77%) PaaS
13 2 (0.51%) Nutanix
13 2 (0.51%) Power Platform
Communications & Networking
1 68 (17.35%) DNS
2 63 (16.07%) DHCP
3 47 (11.99%) Firewall
4 34 (8.67%) VPN
5 33 (8.42%) WAN
6 30 (7.65%) LAN
7 17 (4.34%) TCP/IP
8 14 (3.57%) VLAN
9 12 (3.06%) Ethernet
9 12 (3.06%) VoIP
10 11 (2.81%) Wi-Fi
11 10 (2.55%) Wireless
12 9 (2.30%) ADSL
12 9 (2.30%) Internet
12 9 (2.30%) Skype
12 9 (2.30%) VDSL
13 7 (1.79%) Broadband
13 7 (1.79%) IP Telephony
13 7 (1.79%) PBX
13 7 (1.79%) Remote Desktop
Database & Business Intelligence
1 19 (4.85%) SQL Server
2 9 (2.30%) DTS
3 1 (0.26%) MySQL
3 1 (0.26%) Power BI
3 1 (0.26%) Relational Database
Development Applications
1 9 (2.30%) JIRA
General
1 137 (34.95%) Social Skills
2 69 (17.60%) Manufacturing
3 31 (7.91%) Automotive
4 26 (6.63%) Law
5 23 (5.87%) Aerospace
6 20 (5.10%) Analytical Skills
6 20 (5.10%) Inclusion and Diversity
7 15 (3.83%) Organisational Skills
8 14 (3.57%) Pharmaceutical
9 13 (3.32%) Telecoms
10 12 (3.06%) Retail
11 11 (2.81%) Marketing
12 10 (2.55%) Documentation Skills
13 8 (2.04%) Finance
14 7 (1.79%) Advertising
14 7 (1.79%) Public Sector
15 6 (1.53%) Legal
16 4 (1.02%) Local Government
17 3 (0.77%) Back Office
17 3 (0.77%) Publishing
Libraries, Frameworks & Software Standards
1 6 (1.53%) .NET
2 4 (1.02%) HTML
3 3 (0.77%) EDI
4 1 (0.26%) JSON
4 1 (0.26%) OAuth
4 1 (0.26%) REST
4 1 (0.26%) SAML
4 1 (0.26%) SOAP
4 1 (0.26%) XML
Miscellaneous
1 64 (16.33%) Driving Licence
2 41 (10.46%) Onboarding
3 31 (7.91%) Self-Motivation
4 15 (3.83%) Renewable Energy
5 13 (3.32%) FMCG
6 10 (2.55%) Analytical Mindset
6 10 (2.55%) CMDB
6 10 (2.55%) Data Centre
7 9 (2.30%) Video Conferencing
8 7 (1.79%) CCTV
9 6 (1.53%) Security Posture
10 5 (1.28%) Clustering
10 5 (1.28%) Cyber Security Posture
10 5 (1.28%) Enterprise Software
10 5 (1.28%) Industrial Internet of Things
10 5 (1.28%) SCADA
11 4 (1.02%) Smartphone
12 3 (0.77%) Data Protection Act
13 1 (0.26%) NHS
13 1 (0.26%) PDA
Operating Systems
1 151 (38.52%) Windows
2 79 (20.15%) Windows Server
3 23 (5.87%) Windows 10
4 21 (5.36%) Linux
5 13 (3.32%) Apple iOS
6 11 (2.81%) Mac OS
7 10 (2.55%) Windows Server 2008
8 8 (2.04%) Windows Server 2019
9 6 (1.53%) Android
10 5 (1.28%) Mac OS X
11 2 (0.51%) VMS
11 2 (0.51%) Windows 7
11 2 (0.51%) Windows Server 2012
11 2 (0.51%) Windows Server 2016
Processes & Methodologies
1 160 (40.82%) Problem-Solving
2 84 (21.43%) Customer Service
3 48 (12.24%) Infrastructure Engineering
4 46 (11.73%) Cybersecurity
5 42 (10.71%) ITIL
6 36 (9.18%) CRM
7 35 (8.93%) Incident Management
8 34 (8.67%) Mentoring
9 23 (5.87%) Process Improvement
10 20 (5.10%) Continuous Improvement
10 20 (5.10%) ITSM
11 18 (4.59%) CAD
12 17 (4.34%) Logistics
12 17 (4.34%) Proactive Monitoring
12 17 (4.34%) Project Delivery
13 16 (4.08%) Computer Science
13 16 (4.08%) Root Cause Analysis
14 15 (3.83%) Network Management
15 14 (3.57%) Problem Management
15 14 (3.57%) SIEM
Programming Languages
1 22 (5.61%) SQL
2 14 (3.57%) PowerShell
3 6 (1.53%) C#
3 6 (1.53%) Java
3 6 (1.53%) JavaScript
3 6 (1.53%) PHP
3 6 (1.53%) Python
4 5 (1.28%) Ladder Logic
5 4 (1.02%) VB
Qualifications
1 69 (17.60%) Degree
2 29 (7.40%) Microsoft Certification
3 19 (4.85%) MCP
4 15 (3.83%) Security Cleared
5 14 (3.57%) MCSA
5 14 (3.57%) MCSE
6 11 (2.81%) Computer Science Degree
7 10 (2.55%) HNC
8 9 (2.30%) SC Cleared
9 8 (2.04%) DBS Check
10 7 (1.79%) CCNA
10 7 (1.79%) CCNP
10 7 (1.79%) Cisco Certification
11 6 (1.53%) A+ Certification
11 6 (1.53%) ITIL Foundation Certificate
11 6 (1.53%) Master's Degree
12 4 (1.02%) CompTIA Security+
12 4 (1.02%) ITIL Certification
13 3 (0.77%) City & Guilds
13 3 (0.77%) HND
Quality Assurance & Compliance
1 25 (6.38%) SLA
2 16 (4.08%) Cyber Essentials
3 11 (2.81%) ISO/IEC 27001
4 10 (2.55%) GDPR
5 5 (1.28%) Cyber Essentials PLUS
6 4 (1.02%) NIST
7 3 (0.77%) Accessibility
8 2 (0.51%) PCI DSS
System Software
1 108 (27.55%) Active Directory
2 38 (9.69%) VMware Infrastructure
3 20 (5.10%) Hyper-V
4 9 (2.30%) Virtual Desktop
5 5 (1.28%) Firmware
6 3 (0.77%) Virtual Machines
7 2 (0.51%) BitLocker
8 1 (0.26%) VMware Server
8 1 (0.26%) VMware Workstation
Systems Management
1 39 (9.95%) Microsoft Intune
2 9 (2.30%) Nagios
2 9 (2.30%) ZABBIX
3 6 (1.53%) Jamf Pro
4 5 (1.28%) Failover Clustering
5 4 (1.02%) Functional Safety
6 3 (0.77%) FortiGate
7 2 (0.51%) Ansible
7 2 (0.51%) Terraform
8 1 (0.26%) MOM
8 1 (0.26%) SCCM
8 1 (0.26%) Wonderware InTouch
Vendors
1 134 (34.18%) Microsoft
2 48 (12.24%) VMware
3 17 (4.34%) Cisco
4 16 (4.08%) Google
5 14 (3.57%) ServiceNow
6 12 (3.06%) Dell
6 12 (3.06%) Juniper
7 11 (2.81%) Darktrace
8 10 (2.55%) McAfee
8 10 (2.55%) Samsung
9 9 (2.30%) BMC
9 9 (2.30%) Citrix
9 9 (2.30%) Proofpoint
9 9 (2.30%) Red Hat
9 9 (2.30%) SolarWinds
9 9 (2.30%) Tanium
9 9 (2.30%) Trend Micro
10 8 (2.04%) HubSpot
10 8 (2.04%) Salesforce
10 8 (2.04%) Zoho