Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £33,500 per year, according to job vacancies posted during the 6 months leading to 6 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Feb 2026
Same period 2025 Same period 2024
Rank 38 60 58
Rank change year-on-year +22 -2 +70
Permanent jobs requiring a Support Engineer 406 261 325
As % of all permanent jobs in the Midlands 4.83% 4.27% 3.97%
As % of the Job Titles category 5.31% 4.58% 4.22%
Number of salaries quoted 323 90 283
10th Percentile £25,750 £26,250 £23,500
25th Percentile £27,750 £28,000 £25,750
Median annual salary (50th Percentile) £33,500 £34,000 £30,000
Median % change year-on-year -1.47% +13.33% -4.00%
75th Percentile £40,000 £43,750 £37,500
90th Percentile £47,500 £53,750 £47,500
England median annual salary £35,000 £36,000 £33,500
% change year-on-year -2.78% +7.46% +1.52%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,650 5,703 7,703
% of permanent jobs with a recognized job title 90.96% 93.32% 94.10%
Number of salaries quoted 4,650 2,695 6,325
10th Percentile £28,000 £31,250 £26,000
25th Percentile £35,000 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £65,000 £65,614 £61,250
90th Percentile £80,000 £77,500 £72,500
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 6 February 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 6 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +34 223 £37,500 -16.99% 39
East Midlands +16 178 £30,000 -4.76% 22
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 6 February 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 161 (39.66%) Problem-Solving
2 148 (36.45%) Microsoft 365
3 142 (34.98%) Windows
4 128 (31.53%) Microsoft
5 98 (24.14%) Azure
6 94 (23.15%) Active Directory
7 85 (20.94%) Customer Service
8 75 (18.47%) Windows Server
9 60 (14.78%) DNS
10 58 (14.29%) Entra ID
11 55 (13.55%) DHCP
12 50 (12.32%) SharePoint
13 44 (10.84%) Firewall
14 43 (10.59%) Degree
15 41 (10.10%) Microsoft Intune
16 39 (9.61%) Mentoring
17 37 (9.11%) VMware
18 35 (8.62%) Infrastructure Engineering
19 33 (8.13%) Incident Management
20 32 (7.88%) ITIL
21 30 (7.39%) Cybersecurity
22 29 (7.14%) Microsoft Exchange
22 29 (7.14%) SLA
23 28 (6.90%) VMware Infrastructure
24 27 (6.65%) LAN
25 26 (6.40%) SaaS
25 26 (6.40%) VPN
26 25 (6.16%) WAN
27 21 (5.17%) CRM
27 21 (5.17%) Google

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 50 (12.32%) SharePoint
2 29 (7.14%) Microsoft Exchange
3 6 (1.48%) IIS
4 5 (1.23%) Skype for Business
5 4 (0.99%) Confluence
6 3 (0.74%) Exchange Server 2007
6 3 (0.74%) Exchange Server 2010
6 3 (0.74%) Exchange Server 2013
7 1 (0.25%) Appian
Applications
1 18 (4.43%) Microsoft Office
2 17 (4.19%) AutoCAD
3 13 (3.20%) SOLIDWORKS
4 5 (1.23%) Chatbot
4 5 (1.23%) EPLAN
Business Applications
1 10 (2.46%) Dynamics CRM
2 2 (0.49%) Q-Pulse
3 1 (0.25%) Dynamics AX
3 1 (0.25%) Shopify
Cloud Services
1 148 (36.45%) Microsoft 365
2 98 (24.14%) Azure
3 58 (14.29%) Entra ID
4 26 (6.40%) SaaS
5 17 (4.19%) AWS
6 13 (3.20%) Google Workspace
7 11 (2.71%) OneDrive
8 8 (1.97%) GCP
9 5 (1.23%) Azure Sentinel
9 5 (1.23%) iPaaS
10 3 (0.74%) Amazon CloudWatch
10 3 (0.74%) Azure Monitor
10 3 (0.74%) Cloud Computing
10 3 (0.74%) Datadog
10 3 (0.74%) IaaS
10 3 (0.74%) PaaS
11 2 (0.49%) Nutanix
11 2 (0.49%) Power Platform
11 2 (0.49%) Slack
Communications & Networking
1 60 (14.78%) DNS
2 55 (13.55%) DHCP
3 44 (10.84%) Firewall
4 27 (6.65%) LAN
5 26 (6.40%) VPN
6 25 (6.16%) WAN
7 15 (3.69%) VoIP
8 13 (3.20%) TCP/IP
8 13 (3.20%) Wi-Fi
9 12 (2.96%) Ethernet
10 10 (2.46%) VLAN
10 10 (2.46%) Wireless
11 9 (2.22%) ADSL
11 9 (2.22%) Internet
11 9 (2.22%) VDSL
12 7 (1.72%) Broadband
12 7 (1.72%) IP Telephony
13 6 (1.48%) PBX
14 5 (1.23%) SAN
14 5 (1.23%) TETRA
Database & Business Intelligence
1 19 (4.68%) SQL Server
2 5 (1.23%) DTS
3 2 (0.49%) Power BI
4 1 (0.25%) MySQL
4 1 (0.25%) Relational Database
Development Applications
1 14 (3.45%) JIRA
General
1 120 (29.56%) Social Skills
2 60 (14.78%) Manufacturing
3 28 (6.90%) Law
4 22 (5.42%) Automotive
5 17 (4.19%) Organisational Skills
6 15 (3.69%) Aerospace
7 13 (3.20%) Analytical Skills
7 13 (3.20%) Telecoms
8 11 (2.71%) Marketing
8 11 (2.71%) Multimedia
9 10 (2.46%) Inclusion and Diversity
9 10 (2.46%) Legal
9 10 (2.46%) Pharmaceutical
10 8 (1.97%) Finance
10 8 (1.97%) Retail
11 5 (1.23%) Documentation Skills
12 4 (0.99%) Advertising
12 4 (0.99%) Public Sector
13 2 (0.49%) Electronics
14 1 (0.25%) Local Government
Libraries, Frameworks & Software Standards
1 6 (1.48%) .NET
2 2 (0.49%) HTML
3 1 (0.25%) JSON
3 1 (0.25%) OAuth
3 1 (0.25%) REST
3 1 (0.25%) SAML
3 1 (0.25%) SOAP
3 1 (0.25%) XML
Miscellaneous
1 73 (17.98%) Driving Licence
2 33 (8.13%) Onboarding
3 26 (6.40%) Self-Motivation
4 14 (3.45%) FMCG
5 12 (2.96%) Renewable Energy
6 8 (1.97%) Data Centre
7 7 (1.72%) CCTV
7 7 (1.72%) CMDB
7 7 (1.72%) Cyber Security Posture
8 5 (1.23%) Analytical Mindset
8 5 (1.23%) Clustering
8 5 (1.23%) Enterprise Software
8 5 (1.23%) Video Conferencing
9 4 (0.99%) CAN bus
9 4 (0.99%) Industrial Internet of Things
9 4 (0.99%) SCADA
9 4 (0.99%) Security Posture
9 4 (0.99%) Smartphone
10 1 (0.25%) Data Protection Act
10 1 (0.25%) PDA
Operating Systems
1 142 (34.98%) Windows
2 75 (18.47%) Windows Server
3 15 (3.69%) Linux
4 14 (3.45%) Apple iOS
4 14 (3.45%) Windows 10
5 8 (1.97%) Android
6 7 (1.72%) Windows Server 2019
7 6 (1.48%) Windows Server 2008
8 5 (1.23%) Mac OS
9 3 (0.74%) Windows 7
10 2 (0.49%) VMS
10 2 (0.49%) Windows Server 2012
11 1 (0.25%) Windows Server 2016
Processes & Methodologies
1 161 (39.66%) Problem-Solving
2 85 (20.94%) Customer Service
3 39 (9.61%) Mentoring
4 35 (8.62%) Infrastructure Engineering
5 33 (8.13%) Incident Management
6 32 (7.88%) ITIL
7 30 (7.39%) Cybersecurity
8 21 (5.17%) CRM
8 21 (5.17%) ITSM
9 18 (4.43%) CAD
10 17 (4.19%) Service Delivery
11 16 (3.94%) Project Delivery
12 15 (3.69%) Continuous Improvement
12 15 (3.69%) Network Management
12 15 (3.69%) Proactive Monitoring
12 15 (3.69%) Process Improvement
13 14 (3.45%) Customer Experience
13 14 (3.45%) Logistics
13 14 (3.45%) Presales
13 14 (3.45%) Root Cause Analysis
Programming Languages
1 21 (5.17%) SQL
2 12 (2.96%) PowerShell
3 8 (1.97%) Ladder Logic
3 8 (1.97%) Python
4 7 (1.72%) PHP
5 6 (1.48%) C#
5 6 (1.48%) Java
5 6 (1.48%) JavaScript
6 2 (0.49%) Google Apps Script
Qualifications
1 43 (10.59%) Degree
2 18 (4.43%) Microsoft Certification
3 15 (3.69%) Security Cleared
4 14 (3.45%) SC Cleared
5 7 (1.72%) CCNA
5 7 (1.72%) CCNP
5 7 (1.72%) Cisco Certification
5 7 (1.72%) HNC
5 7 (1.72%) MCSA
5 7 (1.72%) MCSE
5 7 (1.72%) Microsoft Certified Professional
6 6 (1.48%) A+ Certification
6 6 (1.48%) Computer Science Degree
6 6 (1.48%) ITIL Foundation Certificate
6 6 (1.48%) Master's Degree
7 5 (1.23%) DBS Check
8 4 (0.99%) CompTIA Security+
9 3 (0.74%) BPSS Clearance
9 3 (0.74%) MCITP
10 1 (0.25%) ITIL Certification
Quality Assurance & Compliance
1 29 (7.14%) SLA
2 14 (3.45%) Cyber Essentials
3 9 (2.22%) GDPR
3 9 (2.22%) ISO/IEC 27001
4 4 (0.99%) NIST
5 3 (0.74%) Cyber Essentials PLUS
6 2 (0.49%) COSHH
6 2 (0.49%) GMP
6 2 (0.49%) PCI DSS
System Software
1 94 (23.15%) Active Directory
2 28 (6.90%) VMware Infrastructure
3 20 (4.93%) Hyper-V
4 5 (1.23%) Virtual Desktop
5 3 (0.74%) Firmware
5 3 (0.74%) Virtual Machines
6 2 (0.49%) BitLocker
7 1 (0.25%) VMware Server
7 1 (0.25%) VMware Workstation
Systems Management
1 41 (10.10%) Microsoft Intune
2 6 (1.48%) Jamf Pro
3 5 (1.23%) Failover Clustering
3 5 (1.23%) Nagios
3 5 (1.23%) ZABBIX
4 4 (0.99%) Functional Safety
5 3 (0.74%) FortiGate
6 2 (0.49%) Ansible
6 2 (0.49%) SCCM
6 2 (0.49%) Single Sign-On
6 2 (0.49%) Terraform
Vendors
1 128 (31.53%) Microsoft
2 37 (9.11%) VMware
3 21 (5.17%) Google
4 17 (4.19%) Cisco
5 14 (3.45%) Fortinet
6 12 (2.96%) ServiceNow
7 11 (2.71%) Dell
7 11 (2.71%) Fujitsu
7 11 (2.71%) Virgin Media
8 10 (2.46%) Juniper
8 10 (2.46%) Samsung
9 8 (1.97%) McAfee
10 7 (1.72%) Darktrace
10 7 (1.72%) Draytek
10 7 (1.72%) Mitel
10 7 (1.72%) WatchGuard
11 6 (1.48%) Oracle
11 6 (1.48%) Salesforce
12 5 (1.23%) BMC
12 5 (1.23%) Citrix