Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £37,000 per year, according to job vacancies posted during the 6 months leading to 17 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Dec 2025
Same period 2024 Same period 2023
Rank 37 69 104
Rank change year-on-year +32 +35 +46
Permanent jobs requiring a Support Engineer 410 258 120
As % of all permanent jobs in the Midlands 5.32% 3.70% 2.65%
As % of the Job Titles category 5.88% 3.92% 2.79%
Number of salaries quoted 347 86 108
10th Percentile £25,750 £27,250 £25,750
25th Percentile £28,875 £28,500 £26,250
Median annual salary (50th Percentile) £37,000 £34,000 £32,500
Median % change year-on-year +8.82% +4.62% +1.56%
75th Percentile £42,250 £39,875 £42,125
90th Percentile £47,500 £43,750 £49,413
England median annual salary £36,500 £36,500 £35,000
% change year-on-year - +4.29% +6.06%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,971 6,577 4,301
% of permanent jobs with a recognized job title 90.50% 94.32% 94.88%
Number of salaries quoted 4,203 3,171 3,565
10th Percentile £28,000 £30,500 £26,500
25th Percentile £35,000 £38,000 £35,000
Median annual salary (50th Percentile) £47,500 £52,344 £50,000
Median % change year-on-year -9.25% +4.69% -3.40%
75th Percentile £65,000 £65,603 £63,750
90th Percentile £80,000 £78,750 £75,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 17 December 2025.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 17 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +35 230 £38,000 +8.57% 33
East Midlands +24 178 £33,500 +3.08% 26
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 17 December 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 171 (41.71%) Problem-Solving
2 164 (40.00%) Windows
3 145 (35.37%) Microsoft 365
4 133 (32.44%) Microsoft
5 112 (27.32%) Active Directory
6 103 (25.12%) Azure
7 92 (22.44%) Customer Service
8 80 (19.51%) Windows Server
9 75 (18.29%) Degree
10 71 (17.32%) DNS
11 66 (16.10%) DHCP
12 58 (14.15%) Entra ID
13 51 (12.44%) Infrastructure Engineering
14 50 (12.20%) SharePoint
15 49 (11.95%) Firewall
15 49 (11.95%) VMware
16 45 (10.98%) Cybersecurity
17 42 (10.24%) ITIL
18 40 (9.76%) Microsoft Exchange
18 40 (9.76%) VMware Infrastructure
19 38 (9.27%) Microsoft Intune
20 37 (9.02%) Incident Management
21 36 (8.78%) CRM
22 34 (8.29%) WAN
23 33 (8.05%) Mentoring
24 32 (7.80%) VPN
25 31 (7.56%) LAN
26 30 (7.32%) Microsoft Certification
27 28 (6.83%) AutoCAD
27 28 (6.83%) AWS

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 50 (12.20%) SharePoint
2 40 (9.76%) Microsoft Exchange
3 9 (2.20%) Skype for Business
4 6 (1.46%) IIS
5 3 (0.73%) Confluence
6 2 (0.49%) Exchange Server 2007
6 2 (0.49%) Exchange Server 2010
6 2 (0.49%) Exchange Server 2013
7 1 (0.24%) Appian
Applications
1 28 (6.83%) AutoCAD
1 28 (6.83%) Microsoft Office
2 18 (4.39%) SOLIDWORKS
3 8 (1.95%) Chatbot
4 5 (1.22%) EPLAN
Business Applications
1 22 (5.37%) Dynamics CRM
2 1 (0.24%) Dynamics AX
Cloud Services
1 145 (35.37%) Microsoft 365
2 103 (25.12%) Azure
3 58 (14.15%) Entra ID
4 28 (6.83%) AWS
5 25 (6.10%) SaaS
6 12 (2.93%) GCP
7 9 (2.20%) Azure Sentinel
8 7 (1.71%) OneDrive
9 6 (1.46%) Dynamics 365
10 5 (1.22%) Amazon CloudWatch
10 5 (1.22%) Cloud Computing
10 5 (1.22%) iPaaS
11 3 (0.73%) Azure Monitor
11 3 (0.73%) Datadog
11 3 (0.73%) IaaS
11 3 (0.73%) PaaS
12 2 (0.49%) AWS KMS
12 2 (0.49%) Nutanix
12 2 (0.49%) Power Platform
12 2 (0.49%) Virtual Private Cloud
Communications & Networking
1 71 (17.32%) DNS
2 66 (16.10%) DHCP
3 49 (11.95%) Firewall
4 34 (8.29%) WAN
5 32 (7.80%) VPN
6 31 (7.56%) LAN
7 18 (4.39%) TCP/IP
8 14 (3.41%) VLAN
9 12 (2.93%) Ethernet
9 12 (2.93%) VoIP
10 10 (2.44%) Wi-Fi
10 10 (2.44%) Wireless
11 9 (2.20%) ADSL
11 9 (2.20%) Internet
11 9 (2.20%) Skype
11 9 (2.20%) VDSL
12 7 (1.71%) Broadband
12 7 (1.71%) IP Telephony
12 7 (1.71%) PBX
12 7 (1.71%) Remote Desktop
Database & Business Intelligence
1 19 (4.63%) SQL Server
2 9 (2.20%) DTS
3 2 (0.49%) Amazon RDS
4 1 (0.24%) MySQL
4 1 (0.24%) Power BI
4 1 (0.24%) Relational Database
Development Applications
1 11 (2.68%) JIRA
2 2 (0.49%) Git
2 2 (0.49%) Jenkins
2 2 (0.49%) Vagrant
General
1 144 (35.12%) Social Skills
2 77 (18.78%) Manufacturing
3 34 (8.29%) Automotive
4 26 (6.34%) Aerospace
4 26 (6.34%) Law
5 22 (5.37%) Inclusion and Diversity
6 20 (4.88%) Analytical Skills
7 17 (4.15%) Pharmaceutical
8 14 (3.41%) Marketing
8 14 (3.41%) Organisational Skills
9 13 (3.17%) Telecoms
10 12 (2.93%) Retail
11 10 (2.44%) Advertising
11 10 (2.44%) Documentation Skills
11 10 (2.44%) Public Sector
12 8 (1.95%) Finance
13 5 (1.22%) Legal
14 4 (0.98%) Local Government
15 3 (0.73%) Back Office
15 3 (0.73%) Publishing
Libraries, Frameworks & Software Standards
1 6 (1.46%) .NET
2 4 (0.98%) HTML
3 3 (0.73%) EDI
4 1 (0.24%) JSON
4 1 (0.24%) OAuth
4 1 (0.24%) REST
4 1 (0.24%) SAML
4 1 (0.24%) SOAP
4 1 (0.24%) XML
Miscellaneous
1 69 (16.83%) Driving Licence
2 45 (10.98%) Onboarding
3 32 (7.80%) Self-Motivation
4 16 (3.90%) Renewable Energy
5 12 (2.93%) Data Centre
5 12 (2.93%) FMCG
6 10 (2.44%) Analytical Mindset
6 10 (2.44%) CMDB
7 9 (2.20%) Video Conferencing
8 7 (1.71%) CCTV
9 6 (1.46%) SCADA
9 6 (1.46%) Security Posture
10 5 (1.22%) Clustering
10 5 (1.22%) Cyber Security Posture
10 5 (1.22%) Enterprise Software
10 5 (1.22%) Industrial Internet of Things
11 4 (0.98%) Smartphone
12 3 (0.73%) Data Protection Act
13 2 (0.49%) Replication
14 1 (0.24%) NHS
Operating Systems
1 164 (40.00%) Windows
2 80 (19.51%) Windows Server
3 26 (6.34%) Windows 10
4 23 (5.61%) Linux
5 13 (3.17%) Apple iOS
6 11 (2.68%) Mac OS
7 10 (2.44%) Windows Server 2008
8 8 (1.95%) Windows Server 2019
9 6 (1.46%) Android
10 5 (1.22%) Mac OS X
11 4 (0.98%) VMS
12 2 (0.49%) Windows 7
12 2 (0.49%) Windows Server 2012
12 2 (0.49%) Windows Server 2016
Processes & Methodologies
1 171 (41.71%) Problem-Solving
2 92 (22.44%) Customer Service
3 51 (12.44%) Infrastructure Engineering
4 45 (10.98%) Cybersecurity
5 42 (10.24%) ITIL
6 37 (9.02%) Incident Management
7 36 (8.78%) CRM
8 33 (8.05%) Mentoring
9 27 (6.59%) Continuous Improvement
10 24 (5.85%) Process Improvement
11 22 (5.37%) ITSM
12 19 (4.63%) CAD
12 19 (4.63%) Proactive Monitoring
13 17 (4.15%) Logistics
13 17 (4.15%) Project Delivery
13 17 (4.15%) Root Cause Analysis
14 16 (3.90%) Computer Science
15 15 (3.66%) Network Management
16 14 (3.41%) Problem Management
16 14 (3.41%) SIEM
Programming Languages
1 23 (5.61%) SQL
2 17 (4.15%) PowerShell
3 8 (1.95%) Python
3 8 (1.95%) VB
4 6 (1.46%) C#
4 6 (1.46%) Java
4 6 (1.46%) JavaScript
4 6 (1.46%) PHP
5 5 (1.22%) Ladder Logic
6 2 (0.49%) Groovy
Qualifications
1 75 (18.29%) Degree
2 30 (7.32%) Microsoft Certification
3 20 (4.88%) MCP
4 15 (3.66%) MCSA
4 15 (3.66%) MCSE
4 15 (3.66%) Security Cleared
5 14 (3.41%) HNC
6 11 (2.68%) Computer Science Degree
6 11 (2.68%) DBS Check
7 9 (2.20%) SC Cleared
8 8 (1.95%) A+ Certification
9 7 (1.71%) CCNA
9 7 (1.71%) CCNP
9 7 (1.71%) Cisco Certification
9 7 (1.71%) HND
10 6 (1.46%) City & Guilds
10 6 (1.46%) ITIL Foundation Certificate
10 6 (1.46%) Master's Degree
11 4 (0.98%) ITIL Certification
12 2 (0.49%) CompTIA Security+
Quality Assurance & Compliance
1 25 (6.10%) SLA
2 14 (3.41%) Cyber Essentials
3 10 (2.44%) GDPR
4 9 (2.20%) ISO/IEC 27001
5 6 (1.46%) Accessibility
6 5 (1.22%) Cyber Essentials PLUS
7 2 (0.49%) NIST
7 2 (0.49%) PCI DSS
System Software
1 112 (27.32%) Active Directory
2 40 (9.76%) VMware Infrastructure
3 19 (4.63%) Hyper-V
4 9 (2.20%) Virtual Desktop
5 5 (1.22%) Firmware
6 3 (0.73%) Virtual Machines
7 2 (0.49%) BitLocker
7 2 (0.49%) DFS Replication
8 1 (0.24%) VMware Server
Systems Management
1 38 (9.27%) Microsoft Intune
2 9 (2.20%) Nagios
2 9 (2.20%) ZABBIX
3 6 (1.46%) Jamf Pro
4 5 (1.22%) Failover Clustering
5 4 (0.98%) Ansible
5 4 (0.98%) Functional Safety
5 4 (0.98%) Terraform
6 3 (0.73%) FortiGate
7 2 (0.49%) Grafana
7 2 (0.49%) Prometheus
8 1 (0.24%) MOM
8 1 (0.24%) SCCM
8 1 (0.24%) Wonderware InTouch
Vendors
1 133 (32.44%) Microsoft
2 49 (11.95%) VMware
3 19 (4.63%) Cisco
4 16 (3.90%) Juniper
4 16 (3.90%) ServiceNow
5 14 (3.41%) Dell
5 14 (3.41%) Google
6 12 (2.93%) McAfee
7 11 (2.68%) Darktrace
8 10 (2.44%) Samsung
9 9 (2.20%) BMC
9 9 (2.20%) Citrix
9 9 (2.20%) Proofpoint
9 9 (2.20%) Red Hat
9 9 (2.20%) SolarWinds
9 9 (2.20%) Tanium
9 9 (2.20%) Trend Micro
10 8 (1.95%) HubSpot
10 8 (1.95%) Salesforce
10 8 (1.95%) Zoho