Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 10 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Apr 2026
Same period 2025 Same period 2024
Rank 53 38 62
Rank change year-on-year -15 +24 +69
Permanent jobs requiring a Support Engineer 389 279 396
As % of all permanent jobs in the Midlands 3.38% 5.79% 3.63%
As % of the Job Titles category 3.65% 6.46% 3.87%
Number of salaries quoted 290 112 333
10th Percentile £25,750 £25,500 £23,600
25th Percentile £28,000 £27,750 £26,000
Median annual salary (50th Percentile) £32,500 £32,750 £30,000
Median % change year-on-year -0.76% +9.17% -
75th Percentile £40,000 £52,500 £38,000
90th Percentile £46,350 £62,750 £47,500
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -1.52%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 10,648 4,320 10,239
% of permanent jobs with a recognized job title 92.41% 89.72% 93.88%
Number of salaries quoted 6,723 2,736 7,992
10th Percentile £28,250 £28,000 £26,250
25th Percentile £35,000 £36,250 £33,739
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -9.52%
75th Percentile £65,000 £65,000 £60,741
90th Percentile £80,000 £76,250 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -8.71%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 10 April 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 10 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -8 211 £32,500 -17.20% 19
East Midlands -12 173 £30,000 -4.76% 20
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 10 April 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 137 (35.22%) Problem-Solving
2 135 (34.70%) Windows
3 120 (30.85%) Microsoft 365
4 105 (26.99%) Microsoft
5 85 (21.85%) Azure
6 77 (19.79%) Active Directory
7 70 (17.99%) Customer Service
8 54 (13.88%) Windows Server
9 49 (12.60%) Entra ID
10 48 (12.34%) Firewall
11 42 (10.80%) DNS
12 41 (10.54%) SLA
13 37 (9.51%) Microsoft Intune
14 35 (9.00%) LAN
15 34 (8.74%) DHCP
15 34 (8.74%) VMware
16 33 (8.48%) SharePoint
16 33 (8.48%) WAN
17 31 (7.97%) ITIL
17 31 (7.97%) ITSM
18 29 (7.46%) Mentoring
19 28 (7.20%) VMware Infrastructure
20 27 (6.94%) SQL
21 26 (6.68%) Degree
22 25 (6.43%) Continuous Improvement
22 25 (6.43%) Incident Management
23 24 (6.17%) Proactive Monitoring
24 23 (5.91%) Cisco
25 22 (5.66%) Dell
25 22 (5.66%) Google

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (8.48%) SharePoint
2 18 (4.63%) Microsoft Exchange
3 8 (2.06%) Confluence
4 5 (1.29%) Exchange Server 2007
4 5 (1.29%) Exchange Server 2010
4 5 (1.29%) Exchange Server 2013
5 2 (0.51%) IIS
Applications
1 18 (4.63%) Microsoft Office
2 6 (1.54%) AutoCAD
3 4 (1.03%) SOLIDWORKS
4 3 (0.77%) EPLAN
5 1 (0.26%) Microsoft Excel
5 1 (0.26%) Photoshop
Business Applications
1 6 (1.54%) Dynamics CRM
2 5 (1.29%) Q-Pulse
3 1 (0.26%) Shopify
Cloud Services
1 120 (30.85%) Microsoft 365
2 85 (21.85%) Azure
3 49 (12.60%) Entra ID
4 19 (4.88%) Google Workspace
5 15 (3.86%) SaaS
6 10 (2.57%) OneDrive
7 8 (2.06%) AWS
8 3 (0.77%) Amazon CloudWatch
8 3 (0.77%) Azure Monitor
8 3 (0.77%) Datadog
8 3 (0.77%) GCP
8 3 (0.77%) IaaS
8 3 (0.77%) PaaS
9 2 (0.51%) Power Platform
9 2 (0.51%) Pulumi
9 2 (0.51%) Slack
10 1 (0.26%) Nutanix
Communications & Networking
1 48 (12.34%) Firewall
2 42 (10.80%) DNS
3 35 (9.00%) LAN
4 34 (8.74%) DHCP
5 33 (8.48%) WAN
6 22 (5.66%) VPN
7 12 (3.08%) VoIP
8 10 (2.57%) Wireless
9 8 (2.06%) TCP/IP
9 8 (2.06%) Wi-Fi
10 5 (1.29%) Broadband
10 5 (1.29%) Ethernet
10 5 (1.29%) IP Telephony
10 5 (1.29%) TETRA
11 4 (1.03%) ADSL
11 4 (1.03%) Internet
11 4 (1.03%) Remote Desktop
11 4 (1.03%) VDSL
11 4 (1.03%) WLAN
12 2 (0.51%) VLAN
Database & Business Intelligence
1 12 (3.08%) SQL Server
2 2 (0.51%) Power BI
3 1 (0.26%) MySQL
Development Applications
1 18 (4.63%) JIRA
General
1 106 (27.25%) Social Skills
2 47 (12.08%) Manufacturing
3 21 (5.40%) Law
4 19 (4.88%) Organisational Skills
5 17 (4.37%) Analytical Skills
6 14 (3.60%) Legal
7 11 (2.83%) Multimedia
8 9 (2.31%) Marketing
9 7 (1.80%) Finance
10 6 (1.54%) Telecoms
11 5 (1.29%) Pharmaceutical
12 4 (1.03%) Public Sector
13 3 (0.77%) Aerospace
13 3 (0.77%) Automotive
13 3 (0.77%) Electronics
14 2 (0.51%) Documentation Skills
15 1 (0.26%) Inclusion and Diversity
15 1 (0.26%) Military
15 1 (0.26%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.26%) CSS
1 1 (0.26%) HTML
1 1 (0.26%) JSON
1 1 (0.26%) LDAP
Miscellaneous
1 66 (16.97%) Driving Licence
2 18 (4.63%) Self-Motivation
3 17 (4.37%) Data Centre
4 14 (3.60%) Onboarding
5 9 (2.31%) CCTV
5 9 (2.31%) FMCG
6 7 (1.80%) Robotics
7 4 (1.03%) CAN bus
7 4 (1.03%) Smartphone
8 3 (0.77%) Cyber Security Posture
8 3 (0.77%) Management Information System
8 3 (0.77%) Security Posture
8 3 (0.77%) Social Media
9 2 (0.51%) Analytical Mindset
9 2 (0.51%) CMDB
9 2 (0.51%) PKI
10 1 (0.26%) Low-Code
Operating Systems
1 135 (34.70%) Windows
2 54 (13.88%) Windows Server
3 15 (3.86%) Windows 10
4 13 (3.34%) Linux
5 11 (2.83%) Apple iOS
6 5 (1.29%) Android
6 5 (1.29%) Windows 7
6 5 (1.29%) Windows Server 2019
7 3 (0.77%) CentOS
7 3 (0.77%) Mac OS
7 3 (0.77%) SUSE
7 3 (0.77%) Ubuntu
8 1 (0.26%) Windows Server 2012
8 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 137 (35.22%) Problem-Solving
2 70 (17.99%) Customer Service
3 31 (7.97%) ITIL
3 31 (7.97%) ITSM
4 29 (7.46%) Mentoring
5 25 (6.43%) Continuous Improvement
5 25 (6.43%) Incident Management
6 24 (6.17%) Proactive Monitoring
7 22 (5.66%) Infrastructure Engineering
8 21 (5.40%) Service Delivery
8 21 (5.40%) SIEM
9 20 (5.14%) Root Cause Analysis
10 18 (4.63%) Cybersecurity
11 17 (4.37%) Presales
12 16 (4.11%) CRM
13 13 (3.34%) Customer Experience
13 13 (3.34%) Time Management
14 11 (2.83%) CI/CD
14 11 (2.83%) Collaborative Working
14 11 (2.83%) Mathematics
Programming Languages
1 27 (6.94%) SQL
2 13 (3.34%) PowerShell
3 11 (2.83%) Ladder Logic
4 4 (1.03%) Bash
4 4 (1.03%) Bicep
5 3 (0.77%) Python
6 2 (0.51%) Google Apps Script
6 2 (0.51%) PHP
7 1 (0.26%) JavaScript
7 1 (0.26%) VBA
Qualifications
1 26 (6.68%) Degree
2 16 (4.11%) SC Cleared
2 16 (4.11%) Security Cleared
3 14 (3.60%) Microsoft Certification
4 10 (2.57%) HNC
5 9 (2.31%) A+ Certification
6 7 (1.80%) DBS Check
6 7 (1.80%) HND
6 7 (1.80%) ITIL Foundation Certificate
7 6 (1.54%) MCITP
8 5 (1.29%) CCNA
8 5 (1.29%) CCNP
8 5 (1.29%) Cisco Certification
8 5 (1.29%) MCSA
8 5 (1.29%) MCSE
8 5 (1.29%) Microsoft Certified Professional
9 4 (1.03%) CompTIA Security+
9 4 (1.03%) DV Cleared
10 3 (0.77%) BPSS Clearance
Quality Assurance & Compliance
1 41 (10.54%) SLA
2 12 (3.08%) Cyber Essentials
3 8 (2.06%) ISO/IEC 27001
4 5 (1.29%) COSHH
4 5 (1.29%) GMP
5 4 (1.03%) NIST
6 3 (0.77%) Cyber Essentials PLUS
7 1 (0.26%) Accessibility
7 1 (0.26%) GDPR
System Software
1 77 (19.79%) Active Directory
2 28 (7.20%) VMware Infrastructure
3 14 (3.60%) Hyper-V
4 3 (0.77%) Virtual Machines
5 2 (0.51%) BitLocker
6 1 (0.26%) VMware Workstation
Systems Management
1 37 (9.51%) Microsoft Intune
2 4 (1.03%) Terraform
3 3 (0.77%) Jamf Pro
4 2 (0.51%) Ansible
4 2 (0.51%) SCCM
4 2 (0.51%) Single Sign-On
5 1 (0.26%) FortiGate
Vendors
1 105 (26.99%) Microsoft
2 34 (8.74%) VMware
3 23 (5.91%) Cisco
4 22 (5.66%) Dell
4 22 (5.66%) Google
5 17 (4.37%) Juniper
5 17 (4.37%) McAfee
6 14 (3.60%) ServiceNow
7 12 (3.08%) Fortinet
7 12 (3.08%) Salesforce
8 11 (2.83%) Fujitsu
8 11 (2.83%) Virgin Media
9 7 (1.80%) HP
10 6 (1.54%) Freshdesk
10 6 (1.54%) Siemens
11 5 (1.29%) Draytek
11 5 (1.29%) Mitel
11 5 (1.29%) WatchGuard
12 3 (0.77%) Infor
12 3 (0.77%) Meraki