Support Engineer Job Trends in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 29 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Mar 2026
Same period 2025 Same period 2024
Rank 48 44 61
Rank change year-on-year -4 +17 +67
Permanent jobs requiring a Support Engineer 389 274 392
As % of all permanent jobs in the Midlands 3.65% 5.64% 3.74%
As % of the Job Titles category 3.97% 6.25% 3.98%
Number of salaries quoted 296 107 330
10th Percentile £25,750 £25,500 £23,500
25th Percentile £27,750 £27,625 £25,750
Median annual salary (50th Percentile) £32,500 £35,000 £30,000
Median % change year-on-year -7.14% +16.67% -1.64%
75th Percentile £40,000 £52,500 £37,875
90th Percentile £46,350 £63,750 £47,500
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -1.52%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 9,792 4,385 9,850
% of permanent jobs with a recognized job title 91.85% 90.30% 93.85%
Number of salaries quoted 6,139 2,748 7,754
10th Percentile £28,250 £28,822 £26,250
25th Percentile £35,000 £36,750 £33,000
Median annual salary (50th Percentile) £50,000 £51,500 £47,500
Median % change year-on-year -2.91% +8.42% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £76,500 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.19%

Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Engineer job vacancy trend in the Midlands

Support Engineer
Salary Trend in the Midlands

Salary distribution trend for Support Engineer job vacancies in the Midlands.

Salary distribution trend for Support Engineer job vacancies in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 29 March 2026.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 29 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -6 207 £32,500 -15.03% 19
East Midlands -2 177 £30,000 -4.76% 20
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 29 March 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 138 (35.48%) Problem-Solving
1 138 (35.48%) Windows
2 128 (32.90%) Microsoft 365
3 107 (27.51%) Microsoft
4 87 (22.37%) Azure
5 79 (20.31%) Active Directory
6 71 (18.25%) Customer Service
7 57 (14.65%) Windows Server
8 49 (12.60%) Entra ID
9 48 (12.34%) Firewall
10 45 (11.57%) DNS
11 40 (10.28%) Microsoft Intune
12 39 (10.03%) DHCP
12 39 (10.03%) SLA
13 36 (9.25%) SharePoint
14 34 (8.74%) VMware
15 33 (8.48%) ITIL
15 33 (8.48%) LAN
16 32 (8.23%) ITSM
17 31 (7.97%) WAN
18 30 (7.71%) Mentoring
19 29 (7.46%) Incident Management
20 28 (7.20%) Degree
21 26 (6.68%) VMware Infrastructure
22 24 (6.17%) Infrastructure Engineering
22 24 (6.17%) SQL
23 23 (5.91%) VPN
24 22 (5.66%) Cisco
24 22 (5.66%) Continuous Improvement
24 22 (5.66%) Google

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (9.25%) SharePoint
2 21 (5.40%) Microsoft Exchange
3 8 (2.06%) Confluence
4 6 (1.54%) Exchange Server 2007
4 6 (1.54%) Exchange Server 2010
4 6 (1.54%) Exchange Server 2013
Applications
1 20 (5.14%) Microsoft Office
2 10 (2.57%) AutoCAD
3 6 (1.54%) SOLIDWORKS
4 4 (1.03%) EPLAN
Business Applications
1 6 (1.54%) Dynamics CRM
2 5 (1.29%) Q-Pulse
3 1 (0.26%) Shopify
Cloud Services
1 128 (32.90%) Microsoft 365
2 87 (22.37%) Azure
3 49 (12.60%) Entra ID
4 19 (4.88%) Google Workspace
5 16 (4.11%) SaaS
6 10 (2.57%) AWS
6 10 (2.57%) OneDrive
7 3 (0.77%) Amazon CloudWatch
7 3 (0.77%) Azure Monitor
7 3 (0.77%) Datadog
7 3 (0.77%) GCP
7 3 (0.77%) IaaS
7 3 (0.77%) PaaS
8 2 (0.51%) Nutanix
8 2 (0.51%) Power Platform
8 2 (0.51%) Pulumi
8 2 (0.51%) Slack
9 1 (0.26%) iPaaS
Communications & Networking
1 48 (12.34%) Firewall
2 45 (11.57%) DNS
3 39 (10.03%) DHCP
4 33 (8.48%) LAN
5 31 (7.97%) WAN
6 23 (5.91%) VPN
7 12 (3.08%) VoIP
8 10 (2.57%) TCP/IP
9 7 (1.80%) IP Telephony
9 7 (1.80%) Wi-Fi
10 5 (1.29%) Broadband
10 5 (1.29%) Ethernet
10 5 (1.29%) TETRA
10 5 (1.29%) VLAN
10 5 (1.29%) Wireless
11 4 (1.03%) ADSL
11 4 (1.03%) Internet
11 4 (1.03%) Remote Desktop
11 4 (1.03%) VDSL
11 4 (1.03%) WLAN
Database & Business Intelligence
1 12 (3.08%) SQL Server
2 2 (0.51%) Power BI
Development Applications
1 18 (4.63%) JIRA
General
1 106 (27.25%) Social Skills
2 46 (11.83%) Manufacturing
3 23 (5.91%) Law
4 21 (5.40%) Organisational Skills
5 16 (4.11%) Analytical Skills
6 14 (3.60%) Legal
7 11 (2.83%) Multimedia
8 9 (2.31%) Marketing
9 7 (1.80%) Telecoms
10 6 (1.54%) Finance
11 5 (1.29%) Pharmaceutical
12 4 (1.03%) Public Sector
13 3 (0.77%) Aerospace
13 3 (0.77%) Automotive
14 2 (0.51%) Documentation Skills
14 2 (0.51%) Electronics
15 1 (0.26%) Retail
Miscellaneous
1 69 (17.74%) Driving Licence
2 19 (4.88%) Self-Motivation
3 15 (3.86%) Data Centre
3 15 (3.86%) Onboarding
4 7 (1.80%) CCTV
4 7 (1.80%) FMCG
4 7 (1.80%) Robotics
5 4 (1.03%) CAN bus
5 4 (1.03%) Smartphone
6 3 (0.77%) Cyber Security Posture
6 3 (0.77%) Management Information System
6 3 (0.77%) Security Posture
7 2 (0.51%) CMDB
7 2 (0.51%) Social Media
8 1 (0.26%) Analytical Mindset
8 1 (0.26%) Clustering
8 1 (0.26%) Enterprise Software
8 1 (0.26%) Low-Code
8 1 (0.26%) NHS
Operating Systems
1 138 (35.48%) Windows
2 57 (14.65%) Windows Server
3 15 (3.86%) Linux
3 15 (3.86%) Windows 10
4 12 (3.08%) Apple iOS
5 6 (1.54%) Android
5 6 (1.54%) Windows 7
5 6 (1.54%) Windows Server 2019
6 5 (1.29%) Mac OS
7 3 (0.77%) CentOS
7 3 (0.77%) SUSE
7 3 (0.77%) Ubuntu
8 2 (0.51%) Windows Server 2012
9 1 (0.26%) Windows Server 2008
9 1 (0.26%) Windows Server 2016
Processes & Methodologies
1 138 (35.48%) Problem-Solving
2 71 (18.25%) Customer Service
3 33 (8.48%) ITIL
4 32 (8.23%) ITSM
5 30 (7.71%) Mentoring
6 29 (7.46%) Incident Management
7 24 (6.17%) Infrastructure Engineering
8 22 (5.66%) Continuous Improvement
8 22 (5.66%) Proactive Monitoring
9 20 (5.14%) Cybersecurity
9 20 (5.14%) Service Delivery
10 19 (4.88%) Root Cause Analysis
10 19 (4.88%) SIEM
11 17 (4.37%) CRM
12 16 (4.11%) Presales
13 13 (3.34%) CAD
14 12 (3.08%) Mobile Device Management
15 11 (2.83%) CI/CD
15 11 (2.83%) Collaborative Working
15 11 (2.83%) Customer Experience
Programming Languages
1 24 (6.17%) SQL
2 10 (2.57%) Ladder Logic
2 10 (2.57%) PowerShell
3 3 (0.77%) Bash
3 3 (0.77%) Bicep
4 2 (0.51%) Google Apps Script
4 2 (0.51%) Python
5 1 (0.26%) PHP
Qualifications
1 28 (7.20%) Degree
2 17 (4.37%) Microsoft Certification
3 15 (3.86%) SC Cleared
3 15 (3.86%) Security Cleared
4 10 (2.57%) HNC
5 9 (2.31%) A+ Certification
6 7 (1.80%) CCNA
6 7 (1.80%) CCNP
6 7 (1.80%) Cisco Certification
6 7 (1.80%) HND
6 7 (1.80%) ITIL Foundation Certificate
6 7 (1.80%) MCSA
6 7 (1.80%) MCSE
6 7 (1.80%) Microsoft Certified Professional
7 6 (1.54%) MCITP
8 4 (1.03%) CompTIA Security+
8 4 (1.03%) DV Cleared
9 3 (0.77%) BPSS Clearance
10 2 (0.51%) DBS Check
Quality Assurance & Compliance
1 39 (10.03%) SLA
2 14 (3.60%) Cyber Essentials
3 7 (1.80%) ISO/IEC 27001
4 5 (1.29%) COSHH
4 5 (1.29%) GMP
5 4 (1.03%) NIST
6 3 (0.77%) Cyber Essentials PLUS
7 1 (0.26%) GDPR
System Software
1 79 (20.31%) Active Directory
2 26 (6.68%) VMware Infrastructure
3 17 (4.37%) Hyper-V
4 3 (0.77%) Virtual Machines
5 2 (0.51%) BitLocker
6 1 (0.26%) VMware Workstation
Systems Management
1 40 (10.28%) Microsoft Intune
2 4 (1.03%) Jamf Pro
3 3 (0.77%) Terraform
4 2 (0.51%) Ansible
4 2 (0.51%) SCCM
4 2 (0.51%) Single Sign-On
5 1 (0.26%) Failover Clustering
5 1 (0.26%) FortiGate
Vendors
1 107 (27.51%) Microsoft
2 34 (8.74%) VMware
3 22 (5.66%) Cisco
3 22 (5.66%) Google
4 21 (5.40%) Dell
5 15 (3.86%) Juniper
5 15 (3.86%) McAfee
6 13 (3.34%) ServiceNow
7 12 (3.08%) Fortinet
7 12 (3.08%) Salesforce
8 11 (2.83%) Fujitsu
8 11 (2.83%) Virgin Media
9 7 (1.80%) Draytek
9 7 (1.80%) Mitel
9 7 (1.80%) WatchGuard
10 6 (1.54%) HP
10 6 (1.54%) Siemens
11 5 (1.29%) Freshdesk
12 4 (1.03%) Meraki
13 3 (0.77%) Red Hat