Support Officer Job Trends in the North of England

Support Officer
England > North of England

The median Support Officer salary in the North of England is £32,500 per year, according to job vacancies posted during the 6 months leading to 12 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 230 271 283
Rank change year-on-year +41 +12 +114
Permanent jobs requiring a Support Officer 32 3 6
As % of all permanent jobs in the North of England 0.30% 0.033% 0.070%
As % of the Job Titles category 0.34% 0.035% 0.073%
Number of salaries quoted 24 3 6
10th Percentile £26,250 - £24,000
25th Percentile £27,563 - £24,590
Median annual salary (50th Percentile) £32,500 £45,000 £27,993
Median % change year-on-year -27.78% +60.75% +16.50%
75th Percentile £50,000 - £30,813
90th Percentile - - £34,844
England median annual salary £29,270 £45,000 £27,500
% change year-on-year -34.96% +63.64% +3.77%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 9,424 8,550 8,203
% of permanent jobs with a recognized job title 88.56% 94.06% 95.77%
Number of salaries quoted 5,469 4,023 6,549
10th Percentile £28,000 £31,250 £28,500
25th Percentile £32,500 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £50,055 £50,000
Median % change year-on-year -0.11% +0.11% -4.76%
75th Percentile £66,483 £67,500 £67,070
90th Percentile £81,713 £80,000 £80,435
England median annual salary £55,000 £60,000 £57,965
% change year-on-year -8.33% +3.51% -5.75%

Support Officer
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Officer' in the job title relative to all permanent IT jobs advertised in the North of England.

Support Officer job vacancy trend in the North of England

Support Officer
Salary Trend in the North of England

Salary distribution trend for Support Officer job vacancies in the North of England.

Salary distribution trend for Support Officer job vacancies in the North of England

Support Officer
Salary Histogram in the North of England

Salary distribution for jobs citing Support Officer in the North of England over the 6 months to 12 January 2026.

Salary histogram for Support Officer in the North of England

Support Officer
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Officer within the North of England region over the 6 months to 12 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +50 19 £35,000 -22.22% 1
Yorkshire - 13 £28,000 - 1
Support Officer
England

Support Officer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 12 January 2026, Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Support Officer in the job title.

1 21 (65.63%) Microsoft
2 12 (37.50%) Business Intelligence
2 12 (37.50%) Microsoft Excel
2 12 (37.50%) Power BI
2 12 (37.50%) Power Platform
2 12 (37.50%) PRINCE2
3 11 (34.38%) Problem-Solving
4 10 (31.25%) Microsoft 365
4 10 (31.25%) Microsoft PowerPoint
5 8 (25.00%) Agile
5 8 (25.00%) Project Governance
6 7 (21.88%) Budget Control
6 7 (21.88%) Budget Management
6 7 (21.88%) Budgeting and Forecasting
6 7 (21.88%) Change Management
6 7 (21.88%) Continuous Improvement
6 7 (21.88%) Cost Control
6 7 (21.88%) Document Management
6 7 (21.88%) Financial Analysis
6 7 (21.88%) Order Management
6 7 (21.88%) PMO
7 6 (18.75%) Microsoft Office
7 6 (18.75%) Windows
8 5 (15.63%) A+ Certification
8 5 (15.63%) Business Case
8 5 (15.63%) Cloud Computing
8 5 (15.63%) Cyber Essentials
8 5 (15.63%) Cyber Essentials PLUS
8 5 (15.63%) Cybersecurity
8 5 (15.63%) Decision-Making

Support Officer Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (15.63%) SharePoint
1 5 (15.63%) WordPress
2 4 (12.50%) Microsoft Exchange
Applications
1 12 (37.50%) Microsoft Excel
2 10 (31.25%) Microsoft PowerPoint
3 6 (18.75%) Microsoft Office
4 2 (6.25%) Microsoft Project
5 1 (3.13%) Spreadsheet
Cloud Services
1 12 (37.50%) Power Platform
2 10 (31.25%) Microsoft 365
3 5 (15.63%) Cloud Computing
3 5 (15.63%) Dynamics 365
3 5 (15.63%) Entra ID
3 5 (15.63%) OneDrive
3 5 (15.63%) Power Automate
Communications & Networking
1 4 (12.50%) VPN
1 4 (12.50%) Wi-Fi
Database & Business Intelligence
1 12 (37.50%) Power BI
General
1 13 (40.63%) Finance
2 9 (28.13%) Analytical Skills
2 9 (28.13%) Organisational Skills
3 8 (25.00%) Social Skills
4 7 (21.88%) Inclusion and Diversity
4 7 (21.88%) Telecoms
5 1 (3.13%) Welsh Language
Libraries, Frameworks & Software Standards
1 5 (15.63%) HTML
Miscellaneous
1 5 (15.63%) Onboarding
1 5 (15.63%) Video Conferencing
2 4 (12.50%) EPoS
3 1 (3.13%) Management Information System
3 1 (3.13%) Self-Motivation
3 1 (3.13%) Social Media
3 1 (3.13%) Wiki
Operating Systems
1 6 (18.75%) Windows
2 5 (15.63%) Windows 10
Processes & Methodologies
1 12 (37.50%) Business Intelligence
1 12 (37.50%) PRINCE2
2 11 (34.38%) Problem-Solving
3 8 (25.00%) Agile
3 8 (25.00%) Project Governance
4 7 (21.88%) Budget Control
4 7 (21.88%) Budget Management
4 7 (21.88%) Budgeting and Forecasting
4 7 (21.88%) Change Management
4 7 (21.88%) Continuous Improvement
4 7 (21.88%) Cost Control
4 7 (21.88%) Document Management
4 7 (21.88%) Financial Analysis
4 7 (21.88%) Order Management
5 5 (15.63%) Business Case
5 5 (15.63%) Cybersecurity
5 5 (15.63%) Decision-Making
5 5 (15.63%) Patch Management
5 5 (15.63%) Process Improvement
5 5 (15.63%) Threat Detection
Programming Languages
1 1 (3.13%) SQL
1 1 (3.13%) T-SQL
Qualifications
1 5 (15.63%) A+ Certification
1 5 (15.63%) Degree
2 3 (9.38%) PRINCE2 Practitioner
2 3 (9.38%) SC Cleared
2 3 (9.38%) Security Cleared
Quality Assurance & Compliance
1 7 (21.88%) PMO
2 5 (15.63%) Cyber Essentials
2 5 (15.63%) Cyber Essentials PLUS
3 2 (6.25%) P3O
4 1 (3.13%) QA
Systems Management
1 5 (15.63%) Microsoft Intune
Vendors
1 21 (65.63%) Microsoft
2 3 (9.38%) Openreach