Period
to 15 October 2018

The median annual salary for a 2nd Line Engineer was £25,000 in advertised job vacancies in the North West during the 6 months to 15 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Engineer
England > North West
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 302 280 295
Rank change year-on-year -22 +15 +9
Permanent jobs requiring a 2nd Line Engineer 58 85 59
As % of all permanent IT jobs advertised in the North West 0.49% 0.67% 0.49%
As % of the Job Titles category 0.51% 0.69% 0.50%
Number of salaries quoted 48 80 61
North West median annual salary £25,000 £24,000 £24,000
Median salary % change year-on-year +4.17% - -4.00%
10th Percentile £20,775 £20,750 £18,000
90th Percentile £32,500 £27,625 £31,000
England median annual salary £28,000 £27,500 £27,500
% change year-on-year +1.82% - +3.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 11,381 12,295 11,735
% of permanent IT jobs with a recognized job title 96.69% 96.67% 97.22%
Number of salaries quoted 9,196 9,872 9,906
North West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £24,901 £25,000 £24,750
90th Percentile £68,750 £63,750 £61,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

2nd Line Engineer
Job Vacancy Trend in the North West

Job postings that featured 2nd Line Engineer in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for 2nd Line Engineer in the North West

2nd Line Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Engineer in the North West.

Salary trend for 2nd Line Engineer in the North West

2nd Line Engineer
Salary Histogram in the North West

The salary distribution of IT jobs citing 2nd Line Engineer in the North West over the 6 months to 15 October 2018.

Salary histogram for 2nd Line Engineer in the North West

2nd Line Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the North West region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -12 29 £25,250 +3.06% 10
Cheshire +2 15 £28,500 +28.09% 2
Merseyside +21 10 £23,500 - 1
Lancashire +5 4 £24,000 +6.67% 3
2nd Line Engineer
England

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 15 October 2018, 2nd Line Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring 2nd Line Engineer in the job title.

1 46 (79.31%) Windows
2 35 (60.34%) Windows Server
3 34 (58.62%) Active Directory
4 26 (44.83%) Microsoft
5 23 (39.66%) MS Exchange
6 21 (36.21%) Office 365
7 20 (34.48%) VMware
8 15 (25.86%) Citrix
9 13 (22.41%) VMware Infrastructure
10 12 (20.69%) Exchange Server 2010
10 12 (20.69%) Exchange Server 2013
10 12 (20.69%) SharePoint
11 11 (18.97%) ITIL
11 11 (18.97%) Windows Server 2008
12 10 (17.24%) Hyper-V
12 10 (17.24%) XenApp
12 10 (17.24%) Firewall
13 9 (15.52%) Service Management
13 9 (15.52%) Cisco
13 9 (15.52%) Microsoft Azure
13 9 (15.52%) Problem Management
13 9 (15.52%) Incident Management
13 9 (15.52%) Windows Server 2012
14 8 (13.79%) Skype for Business
15 6 (10.34%) SLA
15 6 (10.34%) TCP/IP
15 6 (10.34%) Microsoft Certification
15 6 (10.34%) SQL
15 6 (10.34%) SQL Server
15 6 (10.34%) LAN

2nd Line Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (39.66%) MS Exchange
2 12 (20.69%) Exchange Server 2010
2 12 (20.69%) Exchange Server 2013
2 12 (20.69%) SharePoint
3 8 (13.79%) Skype for Business
4 5 (8.62%) Exchange Server 2007
5 4 (6.90%) Exchange Server 2003
6 3 (5.17%) IIS
6 3 (5.17%) SharePoint Server
7 1 (1.72%) IBM Notes
7 1 (1.72%) SharePoint 2010
Applications
1 5 (8.62%) Microsoft Office
2 2 (3.45%) MS Visio
Business Applications
1 3 (5.17%) Dynamics CRM
Cloud Services
1 21 (36.21%) Office 365
2 9 (15.52%) Microsoft Azure
3 3 (5.17%) Amazon AWS
3 3 (5.17%) IaaS
4 1 (1.72%) OneDrive
4 1 (1.72%) SaaS
Communications & Networking
1 10 (17.24%) Firewall
2 6 (10.34%) LAN
2 6 (10.34%) TCP/IP
2 6 (10.34%) VoIP
2 6 (10.34%) WAN
3 5 (8.62%) DNS
3 5 (8.62%) Internet
3 5 (8.62%) SAN
3 5 (8.62%) VPN
4 3 (5.17%) Broadband
4 3 (5.17%) MPLS
4 3 (5.17%) Skype
4 3 (5.17%) Wireshark
5 2 (3.45%) DHCP
5 2 (3.45%) Ethernet
5 2 (3.45%) Intranet
5 2 (3.45%) IP Telephony
5 2 (3.45%) Remote Desktop
5 2 (3.45%) VLAN
6 1 (1.72%) DSL
Database & Business Intelligence
1 6 (10.34%) SQL Server
2 3 (5.17%) SQL Server 2008
3 2 (3.45%) Relational Database
4 1 (1.72%) MS Access
General
1 4 (6.90%) Telecoms
2 3 (5.17%) Retail
3 1 (1.72%) Finance
3 1 (1.72%) Front Office
Miscellaneous
1 6 (10.34%) Driving Licence
2 5 (8.62%) Management Information System
3 3 (5.17%) Data Centre
4 2 (3.45%) Analytical Skills
4 2 (3.45%) Fintech
4 2 (3.45%) Video Conferencing
5 1 (1.72%) Fat Client
5 1 (1.72%) Thin Client
Operating Systems
1 46 (79.31%) Windows
2 35 (60.34%) Windows Server
3 11 (18.97%) Windows Server 2008
4 9 (15.52%) Windows Server 2012
5 5 (8.62%) Windows 10
5 5 (8.62%) Windows 7
6 1 (1.72%) Android
6 1 (1.72%) Linux
6 1 (1.72%) Mac OS
6 1 (1.72%) Mac OS X
6 1 (1.72%) Unix
Processes & Methodologies
1 11 (18.97%) ITIL
2 9 (15.52%) Incident Management
2 9 (15.52%) Problem Management
2 9 (15.52%) Service Management
3 6 (10.34%) Problem-Solving
3 6 (10.34%) Tech Ops
4 5 (8.62%) Configuration Management
4 5 (8.62%) ITIL V3
4 5 (8.62%) Statistics
5 4 (6.90%) Risk Assessment
6 3 (5.17%) Change Control
6 3 (5.17%) Change Management
6 3 (5.17%) CRM
6 3 (5.17%) Disaster Recovery
6 3 (5.17%) Information Security
6 3 (5.17%) ITSM
6 3 (5.17%) Service Delivery
7 2 (3.45%) Break/Fix
7 2 (3.45%) Line Management
7 2 (3.45%) Proactive Monitoring
Programming Languages
1 6 (10.34%) SQL
2 1 (1.72%) PowerShell
Qualifications
1 6 (10.34%) Microsoft Certification
2 5 (8.62%) Security Cleared
3 4 (6.90%) DBS Check
4 3 (5.17%) CCNA
4 3 (5.17%) Cisco Certification
4 3 (5.17%) HNC
5 1 (1.72%) CISA
5 1 (1.72%) CISM
5 1 (1.72%) CISSP
5 1 (1.72%) CompTIA Security+
Quality Assurance & Compliance
1 6 (10.34%) SLA
2 4 (6.90%) Data Quality
3 1 (1.72%) ISO/IEC 27001
System Software
1 34 (58.62%) Active Directory
2 13 (22.41%) VMware Infrastructure
3 10 (17.24%) Hyper-V
3 10 (17.24%) XenApp
4 5 (8.62%) XenDesktop
5 4 (6.90%) VMware ESXi
6 2 (3.45%) Virtual Machines
7 1 (1.72%) Microsoft Virtual Server
7 1 (1.72%) Terminal Services
7 1 (1.72%) Virtual Servers
Systems Management
1 3 (5.17%) SCCM
2 2 (3.45%) SCVMM
3 1 (1.72%) AirWatch
3 1 (1.72%) Microsoft Intune
3 1 (1.72%) WSUS
Vendors
1 26 (44.83%) Microsoft
2 20 (34.48%) VMware
3 15 (25.86%) Citrix
4 9 (15.52%) Cisco
5 6 (10.34%) Apple
6 4 (6.90%) Remedy
7 3 (5.17%) BT
8 1 (1.72%) Dell
8 1 (1.72%) Forcepoint
8 1 (1.72%) Fortinet
8 1 (1.72%) Lotus
8 1 (1.72%) McAfee
8 1 (1.72%) Sage
8 1 (1.72%) Veeam
8 1 (1.72%) Wyse