Period
to 18 July 2018

The median annual salary for a 2nd Line Engineer was £25,000 in advertised job vacancies in the North West during the 6 months to 18 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Engineer
England > North West
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 296 314 292
Rank change year-on-year +18 -22 +19
Permanent jobs requiring a 2nd Line Engineer 68 59 52
As % of all permanent IT jobs advertised in the North West 0.55% 0.45% 0.45%
As % of the Job Titles category 0.56% 0.46% 0.46%
Number of salaries quoted 63 55 57
North West median annual salary £25,000 £23,500 £25,000
Median salary % change year-on-year +6.38% -6.00% -
10th Percentile £18,650 £20,750 £17,900
90th Percentile £32,500 £28,750 £32,100
England median annual salary £28,000 £27,500 £27,000
% change year-on-year +1.82% +1.85% +1.89%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 12,058 12,707 11,286
% of permanent IT jobs with a recognized job title 96.86% 96.83% 97.42%
Number of salaries quoted 9,825 10,443 9,505
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £25,500 £25,000 £23,500
90th Percentile £66,250 £62,500 £61,250
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

2nd Line Engineer
Job Vacancy Trend in the North West

Job postings that featured 2nd Line Engineer in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for 2nd Line Engineer in the North West

2nd Line Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Engineer in the North West.

Salary trend for 2nd Line Engineer in the North West

2nd Line Engineer
Salary Histogram in the North West

The salary distribution of IT jobs citing 2nd Line Engineer in the North West over the 6 months to 18 July 2018.

Salary histogram for 2nd Line Engineer in the North West

2nd Line Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the North West region over the 6 months to 18 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +26 36 £25,000 +4.17% 7
Cheshire -11 15 £27,500 +12.24% 3
Lancashire +4 9 £27,000 +22.73% 1
Merseyside +13 7 £23,500 +4.44% 2
Cumbria -8 1 £22,500 -4.26%
2nd Line Engineer
England

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 18 July 2018, 2nd Line Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring 2nd Line Engineer in the job title.

1 57 (83.82%) Windows
2 44 (64.71%) Active Directory
3 35 (51.47%) Windows Server
4 31 (45.59%) Microsoft
5 29 (42.65%) Office 365
6 27 (39.71%) MS Exchange
7 23 (33.82%) VMware
8 20 (29.41%) Exchange Server 2010
9 19 (27.94%) Windows Server 2012
10 16 (23.53%) Windows Server 2008
11 14 (20.59%) Exchange Server 2013
12 13 (19.12%) Hyper-V
13 12 (17.65%) ITIL
14 11 (16.18%) LAN
14 11 (16.18%) Microsoft Certification
14 11 (16.18%) Firewall
14 11 (16.18%) Windows 10
15 10 (14.71%) VMware Infrastructure
15 10 (14.71%) Citrix
15 10 (14.71%) TCP/IP
15 10 (14.71%) DNS
15 10 (14.71%) SQL Server
16 9 (13.24%) SQL
16 9 (13.24%) SharePoint
16 9 (13.24%) VoIP
16 9 (13.24%) WAN
16 9 (13.24%) Exchange Server 2007
16 9 (13.24%) SCCM
16 9 (13.24%) Microsoft Azure
17 8 (11.76%) Skype for Business

2nd Line Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (39.71%) MS Exchange
2 20 (29.41%) Exchange Server 2010
3 14 (20.59%) Exchange Server 2013
4 9 (13.24%) Exchange Server 2007
4 9 (13.24%) SharePoint
5 8 (11.76%) Skype for Business
6 5 (7.35%) IIS
7 2 (2.94%) Exchange Server 2003
8 1 (1.47%) SharePoint Server
Applications
1 7 (10.29%) Microsoft Office
Business Applications
1 1 (1.47%) Dynamics CRM
Cloud Services
1 29 (42.65%) Office 365
2 9 (13.24%) Microsoft Azure
3 3 (4.41%) Amazon AWS
3 3 (4.41%) OneDrive
4 1 (1.47%) IaaS
4 1 (1.47%) SaaS
4 1 (1.47%) Sage Pay
Communications & Networking
1 11 (16.18%) Firewall
1 11 (16.18%) LAN
2 10 (14.71%) DNS
2 10 (14.71%) TCP/IP
3 9 (13.24%) VoIP
3 9 (13.24%) WAN
4 6 (8.82%) DHCP
4 6 (8.82%) SAN
5 4 (5.88%) Internet
5 4 (5.88%) Skype
6 3 (4.41%) VLAN
6 3 (4.41%) VPN
7 2 (2.94%) Wi-Fi
8 1 (1.47%) Broadband
8 1 (1.47%) Cisco IOS
8 1 (1.47%) IP Telephony
8 1 (1.47%) Network Security
8 1 (1.47%) Remote Desktop
8 1 (1.47%) Wireless
8 1 (1.47%) Wireshark
Database & Business Intelligence
1 10 (14.71%) SQL Server
2 1 (1.47%) Data Warehouse
2 1 (1.47%) DTS
2 1 (1.47%) Power BI
2 1 (1.47%) SQL Server 2005
2 1 (1.47%) SQL Server Integration Services
General
1 2 (2.94%) Finance
1 2 (2.94%) Front Office
2 1 (1.47%) Legal
2 1 (1.47%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.47%) COM
Miscellaneous
1 6 (8.82%) Driving Licence
2 5 (7.35%) Analytical Skills
3 4 (5.88%) Clustering
3 4 (5.88%) Management Information System
4 3 (4.41%) Data Centre
5 2 (2.94%) Computer Science
6 1 (1.47%) Fintech
6 1 (1.47%) Video Conferencing
6 1 (1.47%) Virtual Team
Operating Systems
1 57 (83.82%) Windows
2 35 (51.47%) Windows Server
3 19 (27.94%) Windows Server 2012
4 16 (23.53%) Windows Server 2008
5 11 (16.18%) Windows 10
6 7 (10.29%) Windows 7
7 4 (5.88%) Windows Server 2003
8 2 (2.94%) Android
8 2 (2.94%) Apple iOS
8 2 (2.94%) Linux
8 2 (2.94%) Windows 8
9 1 (1.47%) Mac OS
9 1 (1.47%) Mac OS X
9 1 (1.47%) Windows XP
Processes & Methodologies
1 12 (17.65%) ITIL
2 8 (11.76%) Service Delivery
3 6 (8.82%) Incident Management
3 6 (8.82%) Service Management
4 5 (7.35%) Mobile Device Management
4 5 (7.35%) Problem Management
4 5 (7.35%) Problem-Solving
5 4 (5.88%) Capacity Planning
5 4 (5.88%) Configuration Management
5 4 (5.88%) Information Security
5 4 (5.88%) Performance Monitoring
5 4 (5.88%) Performance Tuning
5 4 (5.88%) Proactive Monitoring
5 4 (5.88%) Process Improvement
5 4 (5.88%) Root Cause Analysis
5 4 (5.88%) Runbook
5 4 (5.88%) Security Hardening
5 4 (5.88%) Statistics
6 3 (4.41%) ITSM
6 3 (4.41%) Risk Assessment
Programming Languages
1 9 (13.24%) SQL
2 2 (2.94%) PowerShell
3 1 (1.47%) T-SQL
Qualifications
1 11 (16.18%) Microsoft Certification
2 6 (8.82%) MCSE
3 5 (7.35%) Security Cleared
4 4 (5.88%) CCNA
4 4 (5.88%) Cisco Certification
4 4 (5.88%) MCSA
5 3 (4.41%) MCP
6 2 (2.94%) CCENT
6 2 (2.94%) CISA
6 2 (2.94%) CISM
6 2 (2.94%) CISSP
6 2 (2.94%) CompTIA Security+
6 2 (2.94%) DBS Check
6 2 (2.94%) Degree
6 2 (2.94%) MCITP
7 1 (1.47%) HNC
7 1 (1.47%) ITIL Certification
Quality Assurance & Compliance
1 6 (8.82%) SLA
2 3 (4.41%) Data Quality
3 2 (2.94%) ISO/IEC 27001
System Software
1 44 (64.71%) Active Directory
2 13 (19.12%) Hyper-V
3 10 (14.71%) VMware Infrastructure
4 6 (8.82%) vSphere
4 6 (8.82%) XenApp
5 4 (5.88%) BitLocker
6 2 (2.94%) VMware ESXi
6 2 (2.94%) XenDesktop
7 1 (1.47%) Microsoft Virtual Server
7 1 (1.47%) Terminal Services
7 1 (1.47%) Virtual Servers
Systems Management
1 9 (13.24%) SCCM
2 4 (5.88%) Microsoft Clustering
3 2 (2.94%) Microsoft Intune
4 1 (1.47%) FortiGate
Vendors
1 31 (45.59%) Microsoft
2 23 (33.82%) VMware
3 10 (14.71%) Citrix
4 8 (11.76%) Cisco
5 5 (7.35%) Apple
6 4 (5.88%) Remedy
7 3 (4.41%) HP
7 3 (4.41%) Sage
8 2 (2.94%) Forcepoint
8 2 (2.94%) SAP
9 1 (1.47%) BT
9 1 (1.47%) Dell
9 1 (1.47%) Intel
9 1 (1.47%) Juniper
9 1 (1.47%) MobileIron
9 1 (1.47%) ProCurve
9 1 (1.47%) Sophos
9 1 (1.47%) Veeam