SLA Jobs in North Yorkshire

Service Level Agreement (SLA)
Yorkshire > North Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 33 64 74
Rank change year-on-year +31 +10 -24
Permanent jobs citing SLA 31 40 14
As % of all permanent jobs advertised in North Yorkshire 4.68% 3.81% 1.66%
As % of the Quality Assurance & Compliance category 38.75% 12.66% 7.18%
Number of salaries quoted 15 12 12
10th Percentile £20,850 £21,756 £21,325
25th Percentile £21,000 £25,875 £26,313
Median annual salary (50th Percentile) £25,500 £29,500 £32,750
Median % change year-on-year -13.56% -9.92% -14.66%
75th Percentile £28,250 £32,438 £55,000
90th Percentile £30,250 £33,750 -
Yorkshire median annual salary £35,000 £32,200 £30,000
% change year-on-year +8.70% +7.33% -9.77%

All Quality Assurance and Compliance Skills
North Yorkshire

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 80 316 195
As % of all permanent jobs advertised in North Yorkshire 12.07% 30.07% 23.19%
Number of salaries quoted 51 64 115
10th Percentile £21,000 £28,275 £32,050
25th Percentile £28,250 £37,188 £36,250
Median annual salary (50th Percentile) £35,579 £48,000 £52,000
Median % change year-on-year -25.88% -7.69% +30.00%
75th Percentile £54,375 £67,500 £60,000
90th Percentile £66,250 £75,000 £70,000
Yorkshire median annual salary £47,500 £50,119 £45,000
% change year-on-year -5.23% +11.38% -

SLA
Job Vacancy Trend in North Yorkshire

Job postings citing SLA as a proportion of all IT jobs advertised in North Yorkshire.

Job vacancy trend for SLA in North Yorkshire

SLA
Salary Trend in North Yorkshire

3-month moving average salary quoted in jobs citing SLA in North Yorkshire.

Salary trend for SLA in North Yorkshire

SLA
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
York +17 11 £28,000 +1.82% 1
Harrogate +28 7 £22,000 -18.52% 1
Middlesbrough +15 5 £25,500 -49.00%
Knaresborough - 4 - -
SLA
Yorkshire

SLA
Co-occurring Skills and Capabilities in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) Microsoft Exchange
Applications
1 7 (22.58%) Microsoft Office
Cloud Services
1 10 (32.26%) Microsoft 365
2 7 (22.58%) Azure
3 6 (19.35%) Entra ID
4 2 (6.45%) Google Workspace
4 2 (6.45%) SaaS
Communications & Networking
1 16 (51.61%) LAN
1 16 (51.61%) WAN
2 14 (45.16%) WLAN
3 11 (35.48%) VPN
4 9 (29.03%) Firewall
5 7 (22.58%) DHCP
5 7 (22.58%) DNS
5 7 (22.58%) TCP/IP
6 2 (6.45%) Internet
6 2 (6.45%) Intranet
6 2 (6.45%) Wi-Fi
6 2 (6.45%) Wireless
General
1 12 (38.71%) Social Skills
2 9 (29.03%) Finance
3 8 (25.81%) Retail
4 4 (12.90%) Agriculture
5 3 (9.68%) Organisational Skills
6 2 (6.45%) Inclusion and Diversity
6 2 (6.45%) Law
6 2 (6.45%) Manufacturing
6 2 (6.45%) Telecoms
7 1 (3.23%) Analytical Skills
Job Titles
1 9 (29.03%) Analyst
2 8 (25.81%) IT Support
3 7 (22.58%) Head of IT
3 7 (22.58%) Head of IT Operations
3 7 (22.58%) Head of Operations
3 7 (22.58%) IT Analyst
3 7 (22.58%) IT Support Analyst
3 7 (22.58%) Support Analyst
4 4 (12.90%) Help Desk Engineer
4 4 (12.90%) IT Engineer
5 3 (9.68%) 2nd Line Support
5 3 (9.68%) 2nd Line Support Analyst
5 3 (9.68%) Senior
5 3 (9.68%) Support Engineer
6 2 (6.45%) Delivery Manager
6 2 (6.45%) Senior Service Delivery Manager
6 2 (6.45%) Service Delivery Manager
6 2 (6.45%) Service Manager
6 2 (6.45%) Technical Engineer
6 2 (6.45%) Technical Support Engineer
Miscellaneous
1 7 (22.58%) PMI
1 7 (22.58%) Product Ownership
2 3 (9.68%) Driving Licence
2 3 (9.68%) Self-Motivation
3 2 (6.45%) Data Centre
3 2 (6.45%) Fat Client
3 2 (6.45%) Thin Client
4 1 (3.23%) EPoS
4 1 (3.23%) Hybrid Cloud
Operating Systems
1 17 (54.84%) Windows
2 10 (32.26%) Windows Server
3 9 (29.03%) Windows 10
4 7 (22.58%) Android
4 7 (22.58%) Apple iOS
5 3 (9.68%) Windows 7
Processes & Methodologies
1 14 (45.16%) Service Management
2 12 (38.71%) Service Delivery
3 11 (35.48%) Customer Service
3 11 (35.48%) ITIL
4 8 (25.81%) Problem-Solving
5 7 (22.58%) Coaching
5 7 (22.58%) ITSM
6 4 (12.90%) Problem Management
6 4 (12.90%) Service Desk Management
7 3 (9.68%) Continuous Improvement
7 3 (9.68%) Time Management
8 2 (6.45%) Collaborative Working
8 2 (6.45%) Contract Negotiation
8 2 (6.45%) Cybersecurity
8 2 (6.45%) Disaster Recovery
8 2 (6.45%) Mentoring
8 2 (6.45%) Network Management
8 2 (6.45%) Performance Management
8 2 (6.45%) Roadmaps
8 2 (6.45%) Statistics
Programming Languages
1 7 (22.58%) SQL
Qualifications
1 7 (22.58%) PMI Certification
2 2 (6.45%) CCNA
2 2 (6.45%) Cisco Certification
2 2 (6.45%) Computer Science Degree
2 2 (6.45%) Degree
2 2 (6.45%) MCSA
2 2 (6.45%) Microsoft Certification
2 2 (6.45%) Network+ Certification
System Software
1 16 (51.61%) Active Directory
2 3 (9.68%) VMware Infrastructure
3 2 (6.45%) Firmware
Systems Management
1 7 (22.58%) SCCM
2 4 (12.90%) Microsoft Intune
3 2 (6.45%) SmoothWall
Vendors
1 22 (70.97%) Microsoft
2 10 (32.26%) VMware
3 5 (16.13%) Citrix
3 5 (16.13%) Dell
4 4 (12.90%) Cisco
4 4 (12.90%) SAP
4 4 (12.90%) SolarWinds
5 3 (9.68%) HP
6 2 (6.45%) Google
6 2 (6.45%) Meraki
6 2 (6.45%) ServiceNow
7 1 (3.23%) IBM