Period
to 21 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Incident Management
UK > Scotland
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 179 143 135
Rank change year-on-year -36 -8 +20
Permanent jobs citing Incident Management 47 45 102
As % of all permanent IT jobs advertised in Scotland 0.86% 0.97% 1.66%
As % of the Processes & Methodologies category 0.94% 1.06% 1.83%
Number of salaries quoted 30 36 74
Scotland median annual salary £41,750 £40,000 £40,000
Median salary % change year-on-year +4.38% - +2.56%
10th Percentile £30,625 £28,250 £10,000
90th Percentile £56,750 £50,000 £53,375
UK median annual salary £45,000 £44,000 £43,000
% change year-on-year +2.27% +2.33% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Permanent vacancies with a requirement for process or methodology skills 4,986 4,234 5,573
As % of all permanent IT jobs advertised in Scotland 91.20% 91.29% 90.60%
Number of salaries quoted 3,273 2,679 3,537
Scotland median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £28,500 £29,000 £28,250
90th Percentile £66,250 £65,000 £65,000
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% +5.56%

Incident Management
Job Vacancy Trend in Scotland

Job postings citing Incident Management as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Incident Management in Scotland

Incident Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Scotland.

Salary trend for Incident Management in Scotland

Incident Management
Salary Histogram in Scotland

The salary distribution of IT jobs citing Incident Management in Scotland over the 6 months to 21 January 2018.

Salary histogram for Incident Management in Scotland

Incident Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Scotland region over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -23 20 £40,000 -6.43% 4
Edinburgh -16 19 £40,250 +0.63% 6
West Lothian -2 3 - -
West Dunbartonshire - 2 £43,750 -
Stirling - 2 £37,000 -
South Lanarkshire -9 1 £42,500 +112.50%
Incident Management
UK

For the 6 months to 21 January 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for Incident Management.

1 22 (46.81%) Finance
2 21 (44.68%) Problem Management
3 16 (34.04%) ITIL
4 15 (31.91%) Change Management
5 14 (29.79%) Service Management
5 14 (29.79%) Windows
6 12 (25.53%) Oracle
7 10 (21.28%) SQL
8 9 (19.15%) SQL Server
8 9 (19.15%) Remedy
9 8 (17.02%) Microsoft
10 7 (14.89%) Java
10 7 (14.89%) ITSM
10 7 (14.89%) Stakeholder Management
11 6 (12.77%) Service Delivery
11 6 (12.77%) Active Directory
11 6 (12.77%) SLA
11 6 (12.77%) Unix
11 6 (12.77%) Project Management
11 6 (12.77%) Performance Management
11 6 (12.77%) Data Protection
11 6 (12.77%) PowerShell
11 6 (12.77%) SIEM
11 6 (12.77%) Data Centre
11 6 (12.77%) Windows Server
12 5 (10.64%) Security Operations
12 5 (10.64%) Work Breakdown Structure
12 5 (10.64%) Application Performance Management
12 5 (10.64%) Operational Acceptance Testing
12 5 (10.64%) Trend Analysis

Incident Management
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.64%) Apache
1 5 (10.64%) JBoss
2 4 (8.51%) MS Exchange
3 3 (6.38%) Exchange Server 2010
4 2 (4.26%) IBM Notes
Applications
1 4 (8.51%) Microsoft Office
Business Applications
1 4 (8.51%) Infor M3
1 4 (8.51%) Remedy ITSM
2 2 (4.26%) Oracle Financials
2 2 (4.26%) PeopleSoft Financials
3 1 (2.13%) Epicor Tropos
3 1 (2.13%) NetSuite
3 1 (2.13%) SAP ERP
Cloud Services
1 2 (4.26%) Microsoft Azure
2 1 (2.13%) Cloud Computing
2 1 (2.13%) OpenShift
Communications & Networking
1 5 (10.64%) GPRS
1 5 (10.64%) SMS
2 4 (8.51%) Network Security
3 3 (6.38%) Firewall
4 2 (4.26%) DHCP
4 2 (4.26%) DNS
5 1 (2.13%) Cisco ASA
5 1 (2.13%) Internet
5 1 (2.13%) TCP/IP
5 1 (2.13%) tcpdump
5 1 (2.13%) VLAN
5 1 (2.13%) VPN
5 1 (2.13%) Wireless
5 1 (2.13%) Wireshark
Database & Business Intelligence
1 9 (19.15%) SQL Server
2 5 (10.64%) Oracle Database
2 5 (10.64%) Oracle Reports
3 2 (4.26%) MySQL
4 1 (2.13%) Crystal Reports
4 1 (2.13%) Data Warehouse
4 1 (2.13%) DB2
4 1 (2.13%) Relational Database
4 1 (2.13%) SQL Server Analysis Services
4 1 (2.13%) SQL Server Integration Services
4 1 (2.13%) SQL Server Reporting Services
Development Applications
1 1 (2.13%) SonarQube
1 1 (2.13%) Sonatype Nexus
General
1 22 (46.81%) Finance
2 3 (6.38%) Banking
3 1 (2.13%) Back Office
3 1 (2.13%) Retail
Job Titles
1 14 (29.79%) Analyst
2 5 (10.64%) Support Analyst
3 4 (8.51%) Financial Analyst
3 4 (8.51%) Infrastructure Engineer
3 4 (8.51%) Service Manager
4 3 (6.38%) Administrator
4 3 (6.38%) Applications Support
4 3 (6.38%) Applications Support Analyst
4 3 (6.38%) Data Protection Officer
4 3 (6.38%) IT Manager
4 3 (6.38%) IT Security Manager
4 3 (6.38%) Security Manager
5 2 (4.26%) Business Manager
5 2 (4.26%) ERP Analyst
5 2 (4.26%) Finance Systems Analyst
5 2 (4.26%) IT Analyst
5 2 (4.26%) Service Management Specialist
5 2 (4.26%) Service Operations Manager
5 2 (4.26%) Systems Administrator
5 2 (4.26%) Technical Specialist
Libraries, Frameworks & Software Standards
1 5 (10.64%) Web Services
2 2 (4.26%) CGI
Miscellaneous
1 6 (12.77%) Data Centre
2 5 (10.64%) Management Information System
3 4 (8.51%) Analytical Skills
4 2 (4.26%) Smart Meter
5 1 (2.13%) Embedded Systems
5 1 (2.13%) Security Operations Centre
Operating Systems
1 14 (29.79%) Windows
2 6 (12.77%) Unix
2 6 (12.77%) Windows Server
3 5 (10.64%) Linux
4 2 (4.26%) Windows 7
4 2 (4.26%) Windows Server 2012
5 1 (2.13%) Windows Server 2008
Processes & Methodologies
1 21 (44.68%) Problem Management
2 16 (34.04%) ITIL
3 15 (31.91%) Change Management
4 14 (29.79%) Service Management
5 7 (14.89%) ITSM
5 7 (14.89%) Stakeholder Management
6 6 (12.77%) Data Protection
6 6 (12.77%) Performance Management
6 6 (12.77%) Project Management
6 6 (12.77%) Service Delivery
6 6 (12.77%) SIEM
7 5 (10.64%) Application Performance Management
7 5 (10.64%) Configuration Management
7 5 (10.64%) ERP
7 5 (10.64%) Operational Acceptance Testing
7 5 (10.64%) Risk Management
7 5 (10.64%) Security Operations
7 5 (10.64%) Trend Analysis
7 5 (10.64%) Work Breakdown Structure
8 4 (8.51%) Supplier Management
Programming Languages
1 10 (21.28%) SQL
2 7 (14.89%) Java
3 6 (12.77%) PowerShell
4 5 (10.64%) PL/SQL
4 5 (10.64%) Shell Script
5 2 (4.26%) JavaScript
6 1 (2.13%) C
6 1 (2.13%) C#
6 1 (2.13%) C++
6 1 (2.13%) T-SQL
6 1 (2.13%) VB
6 1 (2.13%) VBScript
Qualifications
1 4 (8.51%) CISSP
2 3 (6.38%) Security Cleared
3 2 (4.26%) ITIL Certification
4 1 (2.13%) HNC
4 1 (2.13%) HND
Quality Assurance & Compliance
1 6 (12.77%) SLA
2 3 (6.38%) GDPR
System Software
1 6 (12.77%) Active Directory
2 4 (8.51%) Hyper-V
2 4 (8.51%) XenApp
3 1 (2.13%) Docker
Systems Management
1 5 (10.64%) SCCM
1 5 (10.64%) SCOM
2 1 (2.13%) Microsoft Intune
2 1 (2.13%) Systems Management Server (SMS)
Vendors
1 12 (25.53%) Oracle
2 9 (19.15%) Remedy
3 8 (17.02%) Microsoft
4 5 (10.64%) ServiceNow
5 4 (8.51%) Citrix
5 4 (8.51%) Infor
5 4 (8.51%) Peregrine
5 4 (8.51%) SAP
6 3 (6.38%) Tagetik
7 2 (4.26%) CommVault
7 2 (4.26%) Concur
7 2 (4.26%) JD Edwards
7 2 (4.26%) Lotus
7 2 (4.26%) PeopleSoft
8 1 (2.13%) Apple
8 1 (2.13%) CheckPoint
8 1 (2.13%) Cisco
8 1 (2.13%) Epicor
8 1 (2.13%) Intel
8 1 (2.13%) Sage