Period
to 18 April 2019

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 18 April 2019 with a comparison to the same period in the previous 2 years.

Incident Management
UK > Scotland
6 months to
18 Apr 2019
Same period 2018 Same period 2017
Rank 176 187 166
Rank change year-on-year +11 -21 -22
Permanent jobs citing Incident Management 56 46 41
As % of all permanent IT jobs advertised in Scotland 1.05% 0.80% 0.88%
As % of the Processes & Methodologies category 1.12% 0.86% 0.95%
Number of salaries quoted 35 31 31
Scotland median annual salary £42,500 £47,500 £46,000
Median salary % change year-on-year -10.53% +3.26% +15.00%
10th Percentile £19,000 £31,250 £31,000
90th Percentile £71,250 £72,500 £51,063
UK median annual salary £45,000 £45,500 £44,000
% change year-on-year -1.10% +3.41% -1.12%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Permanent vacancies with a requirement for process or methodology skills 4,988 5,350 4,335
As % of all permanent IT jobs advertised in Scotland 93.09% 92.96% 93.01%
Number of salaries quoted 3,271 3,619 2,729
Scotland median annual salary £45,000 £45,000 £45,000
10th Percentile £29,000 £28,750 £28,750
90th Percentile £69,375 £70,000 £66,032
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

Incident Management
Job Vacancy Trend in Scotland

Job postings citing Incident Management as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Incident Management in Scotland

Incident Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Scotland.

Salary trend for Incident Management in Scotland

Incident Management
Salary Histogram in Scotland

The salary distribution of IT jobs citing Incident Management in Scotland over the 6 months to 18 April 2019.

Salary histogram for Incident Management in Scotland

Incident Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Scotland region over the 6 months to 18 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +29 27 £27,500 -40.86%
Edinburgh -14 20 £47,500 -
West Dunbartonshire -1 2 £72,500 +59.34%
South Lanarkshire - 1 - -
West Lothian - 1 - -
Aberdeen - 1 - -
Dundee - 1 £27,500 -
Incident Management
UK

For the 6 months to 18 April 2019, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region with a requirement for Incident Management.

1 19 (33.93%) ITIL
1 19 (33.93%) Service Management
2 15 (26.79%) Microsoft
3 13 (23.21%) Problem Management
4 12 (21.43%) PowerShell
5 11 (19.64%) Continuous Improvement
5 11 (19.64%) Cybersecurity
5 11 (19.64%) Stakeholder Management
5 11 (19.64%) Agile Software Development
5 11 (19.64%) Banking
5 11 (19.64%) Active Directory
6 10 (17.86%) Finance
6 10 (17.86%) Disaster Recovery
6 10 (17.86%) Office 365
7 9 (16.07%) Self-Motivation
7 9 (16.07%) Internet
7 9 (16.07%) Microsoft Office
8 8 (14.29%) SQL Server
8 8 (14.29%) SLA
8 8 (14.29%) ITIL Certification
8 8 (14.29%) Root Cause Analysis
8 8 (14.29%) Analytics
9 7 (12.50%) SaaS
9 7 (12.50%) Windows
9 7 (12.50%) SharePoint
10 6 (10.71%) TCP/IP
10 6 (10.71%) Scrum
10 6 (10.71%) Kanban
10 6 (10.71%) Data Centre
10 6 (10.71%) Infrastructure Engineering

Incident Management
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.50%) SharePoint
2 5 (8.93%) Exchange Server 2010
2 5 (8.93%) MS Exchange
3 3 (5.36%) IIS
3 3 (5.36%) K2 blackpearl
3 3 (5.36%) SharePoint 2013
4 2 (3.57%) Apache
4 2 (3.57%) Elasticsearch
4 2 (3.57%) IBM Notes
4 2 (3.57%) Tomcat
5 1 (1.79%) JBoss
5 1 (1.79%) SAS
5 1 (1.79%) SharePoint 2010
5 1 (1.79%) WebLogic
5 1 (1.79%) WebSphere
Applications
1 9 (16.07%) Microsoft Office
2 2 (3.57%) Microsoft Excel
Business Applications
1 1 (1.79%) Dynamics CRM
1 1 (1.79%) Dynamics NAV
1 1 (1.79%) Sonata
Cloud Services
1 10 (17.86%) Office 365
2 7 (12.50%) SaaS
3 4 (7.14%) Microsoft Azure
4 3 (5.36%) Amazon AWS
5 2 (3.57%) Azure Active Directory
5 2 (3.57%) IaaS
5 2 (3.57%) PaaS
Communications & Networking
1 9 (16.07%) Internet
2 6 (10.71%) TCP/IP
3 5 (8.93%) DNS
4 4 (7.14%) HTTP
4 4 (7.14%) Network Security
5 3 (5.36%) Firewall
6 1 (1.79%) Intrusion Detection
6 1 (1.79%) SSL
6 1 (1.79%) WebEx
Database & Business Intelligence
1 8 (14.29%) SQL Server
2 4 (7.14%) MySQL
2 4 (7.14%) PostgreSQL
Development Applications
1 1 (1.79%) Artifactory
1 1 (1.79%) Bitbucket
1 1 (1.79%) Git (software)
1 1 (1.79%) Jenkins
1 1 (1.79%) JIRA
1 1 (1.79%) Maven
1 1 (1.79%) Subversion
1 1 (1.79%) Team Foundation Server
1 1 (1.79%) TeamCity
General
1 11 (19.64%) Banking
2 10 (17.86%) Finance
3 3 (5.36%) Marketing
4 2 (3.57%) Billing
4 2 (3.57%) Manufacturing
5 1 (1.79%) Pharmaceutical
Job Titles
1 19 (33.93%) Analyst
2 8 (14.29%) Service Analyst
2 8 (14.29%) Service Desk Analyst
3 7 (12.50%) Administrator
4 6 (10.71%) SharePoint Administrator
5 5 (8.93%) Applications Support
5 5 (8.93%) Security Analyst
6 4 (7.14%) Cloud Engineer
6 4 (7.14%) CloudOps Engineer
6 4 (7.14%) Consultant
6 4 (7.14%) Operations Engineer
6 4 (7.14%) Support Analyst
7 3 (5.36%) Applications Support Analyst
7 3 (5.36%) Cybersecurity Consultant
7 3 (5.36%) Information Manager
7 3 (5.36%) IT Analyst
7 3 (5.36%) IT Security Analyst
7 3 (5.36%) Security Consultant
7 3 (5.36%) Service Manager
7 3 (5.36%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (5.36%) LDAP
Miscellaneous
1 9 (16.07%) Self-Motivation
2 6 (10.71%) Data Centre
3 3 (5.36%) Internet of Things
4 2 (3.57%) Enterprise Software
4 2 (3.57%) User Experience
5 1 (1.79%) Analytical Skills
5 1 (1.79%) AS400
5 1 (1.79%) Clustering
5 1 (1.79%) Cyberattack
5 1 (1.79%) Distributed Denial-of-Service
5 1 (1.79%) Linux Command Line
5 1 (1.79%) Management Information System
5 1 (1.79%) Mobile Banking
5 1 (1.79%) PKI
Operating Systems
1 7 (12.50%) Windows
2 3 (5.36%) Windows 7
3 2 (3.57%) Linux
4 1 (1.79%) Red Hat Enterprise Linux
4 1 (1.79%) Unix
4 1 (1.79%) Windows 10
4 1 (1.79%) zOS
Processes & Methodologies
1 19 (33.93%) ITIL
1 19 (33.93%) Service Management
2 13 (23.21%) Problem Management
3 11 (19.64%) Agile Software Development
3 11 (19.64%) Continuous Improvement
3 11 (19.64%) Cybersecurity
3 11 (19.64%) Stakeholder Management
4 10 (17.86%) Disaster Recovery
5 8 (14.29%) Analytics
5 8 (14.29%) Root Cause Analysis
6 6 (10.71%) Infrastructure Engineering
6 6 (10.71%) Kanban
6 6 (10.71%) Scrum
7 5 (8.93%) Change Management
7 5 (8.93%) Data Protection
7 5 (8.93%) High Availability
7 5 (8.93%) ITSM
7 5 (8.93%) Problem-Solving
8 4 (7.14%) Capacity Management
8 4 (7.14%) Vulnerability Management
Programming Languages
1 12 (21.43%) PowerShell
2 4 (7.14%) SQL
3 3 (5.36%) Bash Shell
4 2 (3.57%) Bourne shell
4 2 (3.57%) Java
4 2 (3.57%) Korn
4 2 (3.57%) Python
5 1 (1.79%) C
5 1 (1.79%) T-SQL
Qualifications
1 8 (14.29%) ITIL Certification
2 5 (8.93%) CISSP
3 4 (7.14%) CISM
4 3 (5.36%) CISMP
4 3 (5.36%) ISO 27001 Lead Implementer
4 3 (5.36%) Microsoft Certification
4 3 (5.36%) SANS
5 2 (3.57%) ITIL Foundation Certificate
6 1 (1.79%) CCNA
6 1 (1.79%) Cisco Certification
6 1 (1.79%) Degree
6 1 (1.79%) Security Cleared
Quality Assurance & Compliance
1 8 (14.29%) SLA
2 4 (7.14%) QA
3 3 (5.36%) GDPR
3 3 (5.36%) ISO/IEC 27001
4 1 (1.79%) ISO 22301
System Software
1 11 (19.64%) Active Directory
2 2 (3.57%) Virtual Desktop
3 1 (1.79%) Docker
3 1 (1.79%) VMware Infrastructure
3 1 (1.79%) vSphere
Systems Management
1 2 (3.57%) AirWatch
1 2 (3.57%) Microsoft Intune
2 1 (1.79%) Ansible
2 1 (1.79%) Opscode Chef
2 1 (1.79%) Puppet
2 1 (1.79%) SCCM
2 1 (1.79%) Single Sign-On
2 1 (1.79%) Terraform
2 1 (1.79%) WMI
Vendors
1 15 (26.79%) Microsoft
2 4 (7.14%) Citrix
3 3 (5.36%) Cognos
3 3 (5.36%) JD Edwards
3 3 (5.36%) MobileIron
3 3 (5.36%) Oracle
3 3 (5.36%) SAP
4 2 (3.57%) Cognizant
4 2 (3.57%) Google
4 2 (3.57%) Lotus
4 2 (3.57%) ServiceNow
5 1 (1.79%) IBM
5 1 (1.79%) MicroStrategy
5 1 (1.79%) Red Hat
5 1 (1.79%) Thales
5 1 (1.79%) Twitter
5 1 (1.79%) VMware