Period
to 28 July 2021

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 28 July 2021 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
England > South East
6 months to
28 Jul 2021
Same period 2020 Same period 2019
Rank 387 349 426
Rank change year-on-year -38 +77 +57
Permanent jobs citing ITIL Foundation Certificate 54 7 92
As % of all permanent jobs advertised in the South East 0.33% 0.058% 0.35%
As % of the Qualifications category 1.23% 0.22% 1.23%
Number of salaries quoted 37 5 90
10th Percentile £24,150 £19,500 £26,250
25th Percentile £27,000 £22,500 £30,500
Median annual salary (50th Percentile) £28,000 £24,100 £43,500
Median % change year-on-year +16.18% -44.60% -1.14%
75th Percentile £43,102 £43,750 £63,750
90th Percentile £51,042 £52,600 £76,750
England median annual salary £42,500 £42,500 £42,500

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
South East
Permanent vacancies requiring academic qualifications or professional certifications 4,408 3,129 7,459
As % of all permanent IT jobs advertised in the South East 26.92% 26.01% 28.22%
Number of salaries quoted 2,586 2,314 5,545
10th Percentile £29,073 £28,575 £26,250
25th Percentile £38,313 £36,250 £32,500
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% +5.56%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £77,500 £75,000 £73,750
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL Foundation Certificate
Job Vacancy Trend in the South East

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL Foundation Certificate in the South East

ITIL Foundation Certificate
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate in the South East.

Salary trend for ITIL Foundation Certificate in the South East

ITIL Foundation Certificate
Salary Histogram in the South East

Salary distribution for jobs citing ITIL Foundation Certificate in the South East over the 6 months to 28 July 2021.

Salary histogram for ITIL Foundation Certificate in the South East

ITIL Foundation Certificate
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the South East region over the 6 months to 28 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -48 25 £28,000 +47.37% 2
West Sussex +15 18 £27,000 +12.27%
Thames Valley -26 9 £52,250 +22.94% 9
Berkshire -33 4 £61,250 +44.12% 4
Oxfordshire - 3 - - 3
Buckinghamshire -27 2 £44,750 - 2
Kent - 2 £44,375 -
ITIL Foundation Certificate
England

For the 6 months to 28 July 2021, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL Foundation Certificate.

1 54 (100.00%) ITIL
2 38 (70.37%) Microsoft
3 35 (64.81%) SLA
4 34 (62.96%) Social Skills
5 32 (59.26%) Service Management
6 22 (40.74%) VMware
7 21 (38.89%) SQL
8 20 (37.04%) Windows
9 19 (35.19%) Firewall
10 18 (33.33%) Service Delivery
11 17 (31.48%) Microsoft Office
11 17 (31.48%) CRM
11 17 (31.48%) Microsoft Certification
11 17 (31.48%) Microsoft 365
12 16 (29.63%) Citrix
13 15 (27.78%) Hyper-V
13 15 (27.78%) Azure
14 14 (25.93%) VLAN
15 13 (24.07%) Knowledge Management
15 13 (24.07%) WSUS
15 13 (24.07%) Time Management
15 13 (24.07%) Customer-Centricity
15 13 (24.07%) Windows 10
16 12 (22.22%) Line Management
16 12 (22.22%) Digital Economy
16 12 (22.22%) Escalation Management
16 12 (22.22%) GDPR
16 12 (22.22%) Document Management
16 12 (22.22%) Legal
16 12 (22.22%) Active Directory

ITIL Foundation Certificate
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.41%) Exchange Server 2013
1 4 (7.41%) MS Exchange
2 3 (5.56%) SharePoint
Applications
1 17 (31.48%) Microsoft Office
Cloud Services
1 17 (31.48%) Microsoft 365
2 15 (27.78%) Azure
3 2 (3.70%) SaaS
4 1 (1.85%) Azure Active Directory
4 1 (1.85%) OneDrive
4 1 (1.85%) Power Automate
4 1 (1.85%) Power Platform
4 1 (1.85%) PowerApps
Communications & Networking
1 19 (35.19%) Firewall
2 14 (25.93%) VLAN
3 7 (12.96%) DHCP
3 7 (12.96%) DNS
4 4 (7.41%) Remote Desktop
5 3 (5.56%) LAN
5 3 (5.56%) WAN
5 3 (5.56%) Wi-Fi
6 2 (3.70%) Cisco IOS
6 2 (3.70%) VPN
7 1 (1.85%) Cisco ASA
7 1 (1.85%) Internet
7 1 (1.85%) IPsec
7 1 (1.85%) MPLS
7 1 (1.85%) Network Security
7 1 (1.85%) OSPF
7 1 (1.85%) SD-WAN
7 1 (1.85%) Unified Communications
7 1 (1.85%) VoIP
7 1 (1.85%) Wireless
Database & Business Intelligence
1 7 (12.96%) SQL Server
2 2 (3.70%) Relational Database
2 2 (3.70%) SQL Server Integration Services
3 1 (1.85%) Data Warehouse
General
1 34 (62.96%) Social Skills
2 12 (22.22%) Digital Economy
2 12 (22.22%) Legal
3 5 (9.26%) Influencing Skills
4 2 (3.70%) Analytical Skills
4 2 (3.70%) Telecoms
5 1 (1.85%) Automotive
5 1 (1.85%) Games
Job Titles
1 21 (38.89%) Team Leader
2 20 (37.04%) Service Desk Team Leader
3 15 (27.78%) Analyst
4 8 (14.81%) 2nd Line Support
4 8 (14.81%) IT Engineer
4 8 (14.81%) Support Analyst
5 6 (11.11%) Service Desk Engineer
6 5 (9.26%) 2nd Line Engineer
6 5 (9.26%) 2nd Line Support Analyst
6 5 (9.26%) Service Analyst
6 5 (9.26%) Service Desk Analyst
6 5 (9.26%) Support Engineer
7 4 (7.41%) Applications Support
7 4 (7.41%) Help Desk Analyst
7 4 (7.41%) Help Desk Engineer
7 4 (7.41%) IT Analyst
8 3 (5.56%) 2nd Line Support Engineer
8 3 (5.56%) IT Support
8 3 (5.56%) IT Support Engineer
8 3 (5.56%) Product Owner
Miscellaneous
1 11 (20.37%) Driving Licence
2 6 (11.11%) Data Centre
3 1 (1.85%) Client/Server
3 1 (1.85%) Management Information System
3 1 (1.85%) User Experience
3 1 (1.85%) Video Conferencing
Operating Systems
1 20 (37.04%) Windows
2 13 (24.07%) Windows 10
3 5 (9.26%) Windows Server
4 4 (7.41%) Windows Server 2008
4 4 (7.41%) Windows Server 2016
5 3 (5.56%) Linux
6 1 (1.85%) Android
6 1 (1.85%) Mac OS
Processes & Methodologies
1 54 (100.00%) ITIL
2 32 (59.26%) Service Management
3 18 (33.33%) Service Delivery
4 17 (31.48%) CRM
5 13 (24.07%) Customer-Centricity
5 13 (24.07%) Knowledge Management
5 13 (24.07%) Time Management
6 12 (22.22%) Document Management
6 12 (22.22%) Escalation Management
6 12 (22.22%) Line Management
7 10 (18.52%) Coaching
7 10 (18.52%) Decision-Making
7 10 (18.52%) Quality Management
8 7 (12.96%) Incident Management
9 6 (11.11%) Agile Software Development
10 5 (9.26%) ITSM
10 5 (9.26%) Problem-Solving
10 5 (9.26%) Project Management
11 4 (7.41%) Continuous Improvement
11 4 (7.41%) Creative Thinking
Programming Languages
1 21 (38.89%) SQL
2 3 (5.56%) PowerShell
Qualifications
1 17 (31.48%) Microsoft Certification
2 4 (7.41%) A+ Certification
2 4 (7.41%) Degree
3 2 (3.70%) MCP
4 1 (1.85%) Cisco Certification
Quality Assurance & Compliance
1 35 (64.81%) SLA
2 12 (22.22%) GDPR
3 1 (1.85%) QA
System Software
1 15 (27.78%) Hyper-V
2 12 (22.22%) Active Directory
3 5 (9.26%) VMware ESXi
3 5 (9.26%) VMware Infrastructure
Systems Management
1 13 (24.07%) WSUS
2 4 (7.41%) Microsoft Intune
3 2 (3.70%) SCCM
4 1 (1.85%) Single Sign-On
Vendors
1 38 (70.37%) Microsoft
2 22 (40.74%) VMware
3 16 (29.63%) Citrix
4 6 (11.11%) Cisco
5 4 (7.41%) ServiceNow
6 2 (3.70%) Remedy
7 1 (1.85%) Aruba
7 1 (1.85%) F5
7 1 (1.85%) Meraki
7 1 (1.85%) Palo Alto
7 1 (1.85%) SAP