Period
to 23 November 2017

The median annual salary for a Senior Support Analyst was £37,500 in advertised job vacancies in the South East during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Analyst
England > South East
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 510 531 599
Rank change year-on-year +21 +68 +7
Permanent jobs requiring a Senior Support Analyst 45 57 56
As % of all permanent IT jobs advertised in the South East 0.15% 0.16% 0.13%
As % of the Job Titles category 0.15% 0.17% 0.14%
Number of salaries quoted 42 52 50
South East median annual salary £37,500 £40,000 £43,173
Median salary % change year-on-year -6.25% -7.35% +23.35%
10th Percentile £30,000 £32,000 £35,750
90th Percentile £47,500 £49,875 £67,500
England median annual salary £37,500 £40,000 £42,500
% change year-on-year -6.25% -5.88% +11.84%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29734 34034 41244
% of permanent IT jobs with a recognized job title 96.59% 96.98% 96.88%
Number of salaries quoted 24799 28533 34421
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,000
England median annual salary £50,000 £47,500 £46,377
% change year-on-year +5.26% +2.42% +3.06%

Senior Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Senior Support Analyst in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Senior Support Analyst in the South East

Senior Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst in the South East.

Salary trend for Senior Support Analyst in the South East

Senior Support Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Senior Support Analyst in the South East over the 6 months to 23 November 2017.

Salary histogram for Senior Support Analyst in the South East

Senior Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the South East region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +22 24 £45,000 +28.57%
Berkshire +50 18 £45,000 -
West Sussex -2 9 £30,000 -33.33% 1
Hampshire +15 4 £32,500 -18.75%
Buckinghamshire +12 4 £32,500 -23.53%
Surrey +6 4 £40,000 +9.59% 2
Kent +14 2 £32,500 -35.00%
Oxfordshire -10 2 £25,750 -26.43%
East Sussex -10 1 - -
Middlesex - 1 £57,500 -
Senior Support Analyst
England

Senior Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 November 2017, Senior Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Senior Support Analyst in the job title.

1 37 (82.22%) Windows
2 28 (62.22%) Active Directory
2 28 (62.22%) Microsoft
3 24 (53.33%) ITIL
4 20 (44.44%) Windows Server 2012
5 16 (35.56%) Mentoring
5 16 (35.56%) LAN
6 15 (33.33%) Linux
7 13 (28.89%) WAN
7 13 (28.89%) DHCP
7 13 (28.89%) DNS
7 13 (28.89%) Citrix
7 13 (28.89%) VMware
7 13 (28.89%) VMware Infrastructure
8 12 (26.67%) Office 365
8 12 (26.67%) Windows Server
8 12 (26.67%) TCP/IP
8 12 (26.67%) SQL Server
9 11 (24.44%) MySQL
10 10 (22.22%) CRM
10 10 (22.22%) A+ Certification
10 10 (22.22%) Windows Server 2008
11 9 (20.00%) Dynamics CRM
11 9 (20.00%) Finance
11 9 (20.00%) Windows Server 2003
11 9 (20.00%) CCNA
11 9 (20.00%) MS Exchange
11 9 (20.00%) Cisco Certification
11 9 (20.00%) SharePoint
11 9 (20.00%) VPN

Senior Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (20.00%) MS Exchange
1 9 (20.00%) SharePoint
2 8 (17.78%) Apache
2 8 (17.78%) Tomcat
3 2 (4.44%) IIS
Applications
1 3 (6.67%) Microsoft Office
2 1 (2.22%) CATIA
2 1 (2.22%) Siemens NX
2 1 (2.22%) Windchill
Business Applications
1 9 (20.00%) Dynamics CRM
Cloud Services
1 12 (26.67%) Office 365
2 3 (6.67%) IaaS
2 3 (6.67%) Microsoft Azure
2 3 (6.67%) PaaS
2 3 (6.67%) SaaS
3 1 (2.22%) Amazon AWS
Communications & Networking
1 16 (35.56%) LAN
2 13 (28.89%) DHCP
2 13 (28.89%) DNS
2 13 (28.89%) WAN
3 12 (26.67%) TCP/IP
4 9 (20.00%) VPN
5 8 (17.78%) Cisco ASA
5 8 (17.78%) Cisco PIX
5 8 (17.78%) Firewall
5 8 (17.78%) MPLS
5 8 (17.78%) Remote Desktop
5 8 (17.78%) VLAN
6 4 (8.89%) VoIP
7 3 (6.67%) Wi-Fi
Database & Business Intelligence
1 12 (26.67%) SQL Server
2 11 (24.44%) MySQL
3 8 (17.78%) SQL Server 2005
3 8 (17.78%) SQL Server 2008
3 8 (17.78%) SQL Server 2012
General
1 9 (20.00%) Finance
2 8 (17.78%) Back Office
3 7 (15.56%) Electronics
3 7 (15.56%) Manufacturing
3 7 (15.56%) Marketing
3 7 (15.56%) Telecoms
4 6 (13.33%) Retail
5 1 (2.22%) Advertising
5 1 (2.22%) Games
5 1 (2.22%) Legal
Libraries, Frameworks & Software Standards
1 3 (6.67%) HTML
2 2 (4.44%) .NET
2 2 (4.44%) ASP.NET
2 2 (4.44%) Web Services
Miscellaneous
1 3 (6.67%) iPad
2 2 (4.44%) DataPower
3 1 (2.22%) BYOD
3 1 (2.22%) Cyber Attack
3 1 (2.22%) Distributed Denial-of-Service
3 1 (2.22%) PKI
Operating Systems
1 37 (82.22%) Windows
2 20 (44.44%) Windows Server 2012
3 15 (33.33%) Linux
4 12 (26.67%) Windows Server
5 10 (22.22%) Windows Server 2008
6 9 (20.00%) Windows Server 2003
7 1 (2.22%) Android
7 1 (2.22%) Apple iOS
7 1 (2.22%) Windows 10
7 1 (2.22%) Windows 2000
7 1 (2.22%) Windows 2000 Server
Processes & Methodologies
1 24 (53.33%) ITIL
2 16 (35.56%) Mentoring
3 10 (22.22%) CRM
4 7 (15.56%) Business Intelligence
4 7 (15.56%) DevOps
4 7 (15.56%) Digital Marketing
4 7 (15.56%) Programme Management
5 5 (11.11%) Root Cause Analysis
6 4 (8.89%) ITIL V3
6 4 (8.89%) OOP
6 4 (8.89%) Service Management
7 3 (6.67%) B2B
7 3 (6.67%) E-Commerce
8 2 (4.44%) ITIL V2
9 1 (2.22%) Business Continuity Planning
9 1 (2.22%) Coaching
9 1 (2.22%) Fault Analysis
9 1 (2.22%) SDLC
9 1 (2.22%) SIEM
9 1 (2.22%) Time Management
Programming Languages
1 9 (20.00%) SQL
2 6 (13.33%) C#
3 4 (8.89%) Java
3 4 (8.89%) Python
4 3 (6.67%) PowerShell
5 2 (4.44%) JavaScript
6 1 (2.22%) Perl
Qualifications
1 10 (22.22%) A+ Certification
2 9 (20.00%) CCNA
2 9 (20.00%) Cisco Certification
3 5 (11.11%) Microsoft Certification
4 4 (8.89%) ITIL Certification
5 3 (6.67%) MCP
5 3 (6.67%) MCSA
6 2 (4.44%) SC Cleared
6 2 (4.44%) Security Cleared
7 1 (2.22%) DV Cleared
7 1 (2.22%) GIAC
7 1 (2.22%) MCSE
7 1 (2.22%) SANS
Quality Assurance & Compliance
1 2 (4.44%) SLA
2 1 (2.22%) QA
System Software
1 28 (62.22%) Active Directory
2 13 (28.89%) VMware Infrastructure
3 8 (17.78%) Hyper-V
3 8 (17.78%) KVM
3 8 (17.78%) Terminal Services
3 8 (17.78%) VMware Workstation
3 8 (17.78%) XenApp
3 8 (17.78%) XenServer
4 1 (2.22%) Virtual Desktop
Systems Management
1 8 (17.78%) WSUS
1 8 (17.78%) ZABBIX
2 3 (6.67%) SCCM
3 1 (2.22%) EnCase
3 1 (2.22%) Host Intrusion Detection System
3 1 (2.22%) Microsoft Intune
3 1 (2.22%) Network Intrusion Detection System
Vendors
1 28 (62.22%) Microsoft
2 13 (28.89%) Citrix
2 13 (28.89%) VMware
3 8 (17.78%) Cisco
3 8 (17.78%) F5
3 8 (17.78%) McAfee
4 7 (15.56%) SAP
5 4 (8.89%) IBM
5 4 (8.89%) Sophos
6 1 (2.22%) Pegasus
6 1 (2.22%) PTC
6 1 (2.22%) Siemens
6 1 (2.22%) Splunk
6 1 (2.22%) Sybase