The median annual salary for a Senior Support Analyst was £36,250 in advertised job vacancies in the South East during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Senior Support Analyst
England / South East
Rank 357 444 427
Rank change year-on-year +87 -17  
Permanent jobs requiring a Senior Support Analyst 24 16 20
As % of all permanent IT jobs advertised in the South East 0.16% 0.083% 0.097%
As % of the Job Titles category 0.17% 0.086% 0.10%
Number of salaries quoted 22 16 15
Median salary £36,250 £35,000 £32,500
Median salary % change year-on-year +3.57% +7.69%  
90% offered a salary of more than £30,000 £32,000 £29,400
10% offered a salary of more than £42,500 £53,750 £42,200
UK excluding London median salary £41,750 £35,000 £35,000
% change year-on-year +19.28% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14422 18600 19935
As % of all permanent IT job vacancies advertised in the South East 96.51% 96.65% 97.00%
Number of salaries quoted 12036 15863 16077
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Senior Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Senior Support Analyst in the job title.

Job vacancy trend for Senior Support Analyst in the South East

Senior Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst in the South East.

Salary trend for Senior Support Analyst in the South East

Senior Support Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Senior Support Analyst in the South East over the 3 months to 25 March 2017.

Salary histogram for Senior Support Analyst in the South East

Senior Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the South East region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +27 9 £42,500 +32.81% 2
Buckinghamshire - 8 £32,500 - 2
Surrey +36 3 £37,500 +7.14% 1
Berkshire +35 2 £42,500 -26.08% 2
Oxfordshire -2 1 £35,000 -23.07%
Kent - 1 £26,000 -
Senior Support Analyst
England

Senior Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 25 March 2017, Senior Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Senior Support Analyst in the job title.

1 39 (69.64%) Windows
2 30 (53.57%) Microsoft
3 26 (46.43%) Active Directory
4 25 (44.64%) ITIL
5 20 (35.71%) SQL Server
6 18 (32.14%) Office 365
7 16 (28.57%) Windows Server
8 15 (26.79%) JavaScript
8 15 (26.79%) MS Excel
9 12 (21.43%) SQL
10 11 (19.64%) Finance
10 11 (19.64%) Windows 10
10 11 (19.64%) SaaS
11 10 (17.86%) Windows Server 2012
11 10 (17.86%) Cloud Computing
11 10 (17.86%) IIS
11 10 (17.86%) SharePoint
12 9 (16.07%) Web Services
12 9 (16.07%) Linux
12 9 (16.07%) Workflow
12 9 (16.07%) Firewall
12 9 (16.07%) Amazon AWS
12 9 (16.07%) Mentoring
13 8 (14.29%) Freshdesk
13 8 (14.29%) Computer Science
13 8 (14.29%) Degree
13 8 (14.29%) Service Management
13 8 (14.29%) PHP
13 8 (14.29%) SLA
14 7 (12.50%) ASP.NET

Senior Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (17.86%) IIS
1 10 (17.86%) SharePoint
2 2 (3.57%) MS Exchange
3 1 (1.79%) Apache
3 1 (1.79%) CMS
3 1 (1.79%) Exchange Server 2007
3 1 (1.79%) Exchange Server 2010
3 1 (1.79%) Exchange Server 2013
3 1 (1.79%) Skype for Business
3 1 (1.79%) Tomcat
Applications
1 15 (26.79%) MS Excel
2 6 (10.71%) MS Office
3 1 (1.79%) MS PowerPoint
3 1 (1.79%) MS Visio
Business Applications
1 3 (5.36%) Dynamics CRM
2 1 (1.79%) SAP Oil and Gas
Cloud Services
1 18 (32.14%) Office 365
2 11 (19.64%) SaaS
3 10 (17.86%) Cloud Computing
4 9 (16.07%) Amazon AWS
5 1 (1.79%) Microsoft Azure
Communications & Networking
1 9 (16.07%) Firewall
2 6 (10.71%) VoIP
3 4 (7.14%) DHCP
3 4 (7.14%) DNS
4 3 (5.36%) Broadband
5 2 (3.57%) LAN
5 2 (3.57%) TCP/IP
6 1 (1.79%) Cisco ASA
6 1 (1.79%) Cisco PIX
6 1 (1.79%) MPLS
6 1 (1.79%) Remote Desktop
6 1 (1.79%) SAN
6 1 (1.79%) Unified Communications
6 1 (1.79%) VLAN
6 1 (1.79%) VPN
6 1 (1.79%) WAN
6 1 (1.79%) Wi-Fi
Database & Business Intelligence
1 20 (35.71%) SQL Server
2 3 (5.36%) SQL Server Integration Services
3 2 (3.57%) Relational Database
3 2 (3.57%) SQL Server 2005
3 2 (3.57%) SQL Server 2008
4 1 (1.79%) Crystal Reports
4 1 (1.79%) MySQL
4 1 (1.79%) SQL Server 2000
4 1 (1.79%) SQL Server 2012
4 1 (1.79%) SQL Server Reporting Services
General
1 11 (19.64%) Finance
2 5 (8.93%) Telecoms
3 3 (5.36%) Retail
4 2 (3.57%) Marketing
5 1 (1.79%) Advertising
5 1 (1.79%) Back Office
5 1 (1.79%) Electronics
5 1 (1.79%) Law
5 1 (1.79%) Legal
5 1 (1.79%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (16.07%) Web Services
2 7 (12.50%) .NET
2 7 (12.50%) ASP.NET
3 3 (5.36%) HTML
3 3 (5.36%) XML
Miscellaneous
1 8 (14.29%) Computer Science
2 3 (5.36%) Analytical Skills
2 3 (5.36%) PACS
3 2 (3.57%) Blackberry
3 2 (3.57%) EPoS
4 1 (1.79%) Data Centre
4 1 (1.79%) HP StoreVirtual
Operating Systems
1 39 (69.64%) Windows
2 16 (28.57%) Windows Server
3 11 (19.64%) Windows 10
4 10 (17.86%) Windows Server 2012
5 9 (16.07%) Linux
6 6 (10.71%) Windows Server 2008
7 2 (3.57%) Apple iOS
7 2 (3.57%) Windows 7
8 1 (1.79%) Windows 8
8 1 (1.79%) Windows Server 2003
Processes & Methodologies
1 25 (44.64%) ITIL
2 9 (16.07%) Mentoring
2 9 (16.07%) Workflow
3 8 (14.29%) Service Management
4 5 (8.93%) Business Continuity
4 5 (8.93%) IT Audit
5 4 (7.14%) BCP
5 4 (7.14%) Business Continuity Planning
5 4 (7.14%) Change Management
5 4 (7.14%) CRM
5 4 (7.14%) Information Governance
5 4 (7.14%) Root Cause Analysis
5 4 (7.14%) SDLC
6 3 (5.36%) Asset Management
6 3 (5.36%) Migration
6 3 (5.36%) PRINCE2
6 3 (5.36%) Project Management
6 3 (5.36%) Stakeholder Engagement
6 3 (5.36%) Stakeholder Management
6 3 (5.36%) Systems Analysis
Programming Languages
1 15 (26.79%) JavaScript
2 12 (21.43%) SQL
3 8 (14.29%) PHP
4 7 (12.50%) C#
4 7 (12.50%) PowerShell
Qualifications
1 8 (14.29%) Degree
2 4 (7.14%) ITIL Certification
2 4 (7.14%) ITIL Foundation Certificate
3 1 (1.79%) CCNA
3 1 (1.79%) Cisco Certification
3 1 (1.79%) MCSA
3 1 (1.79%) Microsoft Certification
3 1 (1.79%) NCDA
Quality Assurance & Compliance
1 8 (14.29%) SLA
2 3 (5.36%) ISO/IEC 27001
3 2 (3.57%) PCI DSS
System Software
1 26 (46.43%) Active Directory
2 5 (8.93%) Hyper-V
3 4 (7.14%) VMware Infrastructure
4 1 (1.79%) KVM
4 1 (1.79%) Terminal Services
4 1 (1.79%) VMware ESX
4 1 (1.79%) VMware Workstation
4 1 (1.79%) XenApp
4 1 (1.79%) XenServer
Systems Management
1 5 (8.93%) SCCM
2 4 (7.14%) WSUS
3 1 (1.79%) Backup Exec
3 1 (1.79%) ZABBIX
Vendors
1 30 (53.57%) Microsoft
2 8 (14.29%) Freshdesk
3 5 (8.93%) VMware
4 4 (7.14%) Sybase
5 3 (5.36%) Rackspace
6 2 (3.57%) Citrix
7 1 (1.79%) Cisco
7 1 (1.79%) Dell
7 1 (1.79%) EqualLogic
7 1 (1.79%) F5
7 1 (1.79%) HP
7 1 (1.79%) Intel Security
7 1 (1.79%) Mitel
7 1 (1.79%) NetApp
7 1 (1.79%) Remedy
7 1 (1.79%) SAP
7 1 (1.79%) ServiceNow
7 1 (1.79%) Symantec
7 1 (1.79%) Synology
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