Period
to 13 October 2019

The median annual salary for an IT Support Engineer was £30,000 in advertised job vacancies in the South West during the 6 months to 13 October 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > South West
6 months to
13 Oct 2019
Same period 2018 Same period 2017
Rank 213 229 246
Rank change year-on-year +16 +17 -12
Permanent jobs requiring an IT Support Engineer 114 104 91
As % of all permanent IT jobs advertised in the South West 1.18% 1.02% 0.89%
As % of the Job Titles category 1.23% 1.05% 0.91%
Number of salaries quoted 100 78 78
South West median annual salary £30,000 £25,250 £23,500
Median salary % change year-on-year +18.81% +7.45% -6.00%
10th Percentile £21,975 £19,750 £17,500
90th Percentile £40,775 £33,575 £30,000
England median annual salary £28,500 £28,000 £27,500
% change year-on-year +1.79% +1.82% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South West
Permanent vacancies in the South West with a recognized job title 9,279 9,880 9,981
% of permanent IT jobs with a recognized job title 96.44% 96.63% 97.65%
Number of salaries quoted 7,440 8,150 8,313
South West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £25,750 £25,000 £24,500
90th Percentile £66,250 £65,000 £62,500
England median annual salary £51,500 £50,000 £50,000
% change year-on-year +3.00% - +5.26%

IT Support Engineer
Job Vacancy Trend in the South West

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for IT Support Engineer in the South West

IT Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in the South West.

Salary trend for IT Support Engineer in the South West

IT Support Engineer
Salary Histogram in the South West

The salary distribution of IT jobs citing IT Support Engineer in the South West over the 6 months to 13 October 2019.

Salary histogram for IT Support Engineer in the South West

IT Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the South West region over the 6 months to 13 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +25 29 £27,000 -2.70% 13
Gloucestershire +4 29 £35,000 +7.69% 5
Wiltshire -1 23 £30,000 +39.53% 4
Dorset +17 18 £35,000 +62.79% 3
Somerset +5 8 £27,500 - 2
Devon -17 6 £37,500 - 3
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 13 October 2019, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support Engineer in the job title.

1 69 (60.53%) Windows
2 61 (53.51%) Active Directory
3 55 (48.25%) Office 365
4 46 (40.35%) Windows Server
5 39 (34.21%) Microsoft
6 35 (30.70%) Windows Server 2012
7 32 (28.07%) ITIL
8 31 (27.19%) Windows 10
9 29 (25.44%) DHCP
9 29 (25.44%) DNS
10 25 (21.93%) Firewall
10 25 (21.93%) VMware
10 25 (21.93%) Hyper-V
11 24 (21.05%) Problem-Solving
12 20 (17.54%) Finance
13 19 (16.67%) VMware Infrastructure
13 19 (16.67%) VPN
13 19 (16.67%) Windows 7
14 17 (14.91%) Azure
14 17 (14.91%) Apple
14 17 (14.91%) Security Cleared
15 16 (14.04%) DV Cleared
15 16 (14.04%) MS Exchange
15 16 (14.04%) SQL
15 16 (14.04%) Linux
15 16 (14.04%) Microsoft Office
15 16 (14.04%) Unix
16 14 (12.28%) TCP/IP
17 13 (11.40%) Windows Server 2008
17 13 (11.40%) Remote Desktop

IT Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (14.04%) MS Exchange
2 5 (4.39%) SharePoint
3 3 (2.63%) Confluence
Applications
1 16 (14.04%) Microsoft Office
2 2 (1.75%) Adobe Creative Suite
2 2 (1.75%) Pro/ENGINEER
2 2 (1.75%) PTC Creo
3 1 (0.88%) Microsoft Excel
Business Applications
1 2 (1.75%) Oracle EBS
1 2 (1.75%) Oracle EBS R12
1 2 (1.75%) Oracle ERP
Cloud Services
1 55 (48.25%) Office 365
2 17 (14.91%) Azure
3 5 (4.39%) SaaS
4 4 (3.51%) IaaS
5 3 (2.63%) AWS
6 1 (0.88%) Azure Active Directory
6 1 (0.88%) Cloud Computing
6 1 (0.88%) G Suite
Communications & Networking
1 29 (25.44%) DHCP
1 29 (25.44%) DNS
2 25 (21.93%) Firewall
3 19 (16.67%) VPN
4 14 (12.28%) TCP/IP
5 13 (11.40%) Remote Desktop
6 12 (10.53%) IPsec
7 7 (6.14%) LAN
7 7 (6.14%) VLAN
8 6 (5.26%) IPv4
8 6 (5.26%) SAN
9 5 (4.39%) Wireless
10 4 (3.51%) Unified Communications
10 4 (3.51%) WAN
11 2 (1.75%) PABX
11 2 (1.75%) VoIP
11 2 (1.75%) VSAN
11 2 (1.75%) Wi-Fi
12 1 (0.88%) BIG-IP
12 1 (0.88%) Network Security
Database & Business Intelligence
1 7 (6.14%) SQL Server
Development Applications
1 4 (3.51%) JIRA
2 3 (2.63%) Bitbucket
3 1 (0.88%) Git (software)
3 1 (0.88%) GitLab
3 1 (0.88%) Jenkins
3 1 (0.88%) Vagrant
General
1 20 (17.54%) Finance
2 5 (4.39%) Retail
3 4 (3.51%) Marketing
4 2 (1.75%) Manufacturing
5 1 (0.88%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.88%) .NET
1 1 (0.88%) Elastic Stack
Miscellaneous
1 12 (10.53%) Driving Licence
2 11 (9.65%) Analytical Skills
3 8 (7.02%) Self-Motivation
4 5 (4.39%) CMDB
5 3 (2.63%) Data Centre
6 2 (1.75%) Greenfield Project
6 2 (1.75%) Public Cloud
7 1 (0.88%) Enterprise Software
7 1 (0.88%) Fat Client
7 1 (0.88%) Thin Client
Operating Systems
1 69 (60.53%) Windows
2 46 (40.35%) Windows Server
3 35 (30.70%) Windows Server 2012
4 31 (27.19%) Windows 10
5 19 (16.67%) Windows 7
6 16 (14.04%) Linux
6 16 (14.04%) Unix
7 13 (11.40%) Windows Server 2008
8 9 (7.89%) Windows 8
9 4 (3.51%) Mac OS
9 4 (3.51%) Mac OS X
10 2 (1.75%) Windows XP
11 1 (0.88%) Windows 2000
Processes & Methodologies
1 32 (28.07%) ITIL
2 24 (21.05%) Problem-Solving
3 12 (10.53%) Migration
4 9 (7.89%) Network Virtualisation
5 8 (7.02%) Workflow
6 7 (6.14%) Infrastructure Engineering
6 7 (6.14%) Mentoring
7 6 (5.26%) ITSM
7 6 (5.26%) Penetration Testing
7 6 (5.26%) Project Delivery
7 6 (5.26%) Vulnerability Scanning
7 6 (5.26%) Workflow Management
8 5 (4.39%) Change Management
8 5 (4.39%) Coaching
8 5 (4.39%) Data Analysis
8 5 (4.39%) Data Entry
9 4 (3.51%) Disaster Recovery
10 3 (2.63%) CRM
10 3 (2.63%) Problem Management
10 3 (2.63%) Software Deployment
Programming Languages
1 16 (14.04%) SQL
2 7 (6.14%) PowerShell
3 5 (4.39%) C
4 1 (0.88%) Bash Shell
4 1 (0.88%) C#
4 1 (0.88%) C++
4 1 (0.88%) Python
4 1 (0.88%) Shell Script
Qualifications
1 17 (14.91%) Security Cleared
2 16 (14.04%) DV Cleared
3 5 (4.39%) Microsoft Certification
4 4 (3.51%) Degree
4 4 (3.51%) MCSE
5 3 (2.63%) BPSS Clearance
5 3 (2.63%) DBS Check
5 3 (2.63%) MCSA
6 2 (1.75%) CCNA
6 2 (1.75%) Cisco Certification
6 2 (1.75%) ITIL Certification
7 1 (0.88%) MCP
7 1 (0.88%) SC Cleared
Quality Assurance & Compliance
1 11 (9.65%) SLA
2 2 (1.75%) Sarbanes-Oxley
3 1 (0.88%) ISO/IEC 20000
System Software
1 61 (53.51%) Active Directory
2 25 (21.93%) Hyper-V
3 19 (16.67%) VMware Infrastructure
4 3 (2.63%) vSphere
5 2 (1.75%) VMware ESXi
5 2 (1.75%) VMware NSX
6 1 (0.88%) Virtual Machines
6 1 (0.88%) VirtualBox
Systems Management
1 7 (6.14%) WSUS
2 4 (3.51%) SCCM
3 2 (1.75%) SCOM
4 1 (0.88%) Ansible
4 1 (0.88%) Kubernetes
4 1 (0.88%) Microsoft Intune
4 1 (0.88%) Terraform
Vendors
1 39 (34.21%) Microsoft
2 25 (21.93%) VMware
3 17 (14.91%) Apple
4 8 (7.02%) Dell
5 7 (6.14%) Cisco
5 7 (6.14%) Oracle
6 6 (5.26%) Adobe
6 6 (5.26%) HP
7 5 (4.39%) ServiceNow
8 3 (2.63%) Atlassian
8 3 (2.63%) Citrix
8 3 (2.63%) EMC
8 3 (2.63%) Sage
9 2 (1.75%) Dell Compellent
9 2 (1.75%) Dell KACE
9 2 (1.75%) EqualLogic
9 2 (1.75%) Nortel
9 2 (1.75%) Panasonic
9 2 (1.75%) Siemens
9 2 (1.75%) SonicWALL