Period
to 19 January 2019

The median annual salary for an IT Support Engineer was £25,000 in advertised job vacancies in the South West during the 6 months to 19 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > South West
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 213 216 223
Rank change year-on-year +3 +7 +27
Permanent jobs requiring an IT Support Engineer 103 126 121
As % of all permanent IT jobs advertised in the South West 1.06% 1.24% 1.15%
As % of the Job Titles category 1.10% 1.28% 1.19%
Number of salaries quoted 73 100 117
South West median annual salary £25,000 £23,500 £25,000
Median salary % change year-on-year +6.38% -6.00% +6.38%
10th Percentile £20,750 £17,000 £17,250
90th Percentile £33,300 £38,750 £35,250
England median annual salary £29,500 £27,500 £26,000
% change year-on-year +7.27% +5.77% +4.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South West
Permanent vacancies in the South West with a recognized job title 9,373 9,834 10,160
% of permanent IT jobs with a recognized job title 96.25% 97.15% 96.82%
Number of salaries quoted 7,497 8,129 8,549
South West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +1.27%
10th Percentile £26,000 £24,500 £24,750
90th Percentile £67,500 £62,500 £63,750
England median annual salary £51,000 £50,000 £47,500
% change year-on-year +2.00% +5.26% -

IT Support Engineer
Job Vacancy Trend in the South West

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for IT Support Engineer in the South West

IT Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in the South West.

Salary trend for IT Support Engineer in the South West

IT Support Engineer
Salary Histogram in the South West

The salary distribution of IT jobs citing IT Support Engineer in the South West over the 6 months to 19 January 2019.

Salary histogram for IT Support Engineer in the South West

IT Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the South West region over the 6 months to 19 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Devon +2 21 £23,500 +5.62% 1
Gloucestershire +30 19 £26,250 -12.50% 1
Bristol -1 19 £23,750 -24.60% 3
Wiltshire -9 16 £24,000 -12.73% 1
Somerset +19 14 £27,500 +19.57%
Dorset -7 12 £22,500 +25.00% 1
Cornwall +19 2 £29,500 +40.48%
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 19 January 2019, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support Engineer in the job title.

1 85 (82.52%) Windows
2 45 (43.69%) Active Directory
3 42 (40.78%) Microsoft
4 34 (33.01%) Windows Server
5 33 (32.04%) Microsoft Office
6 29 (28.16%) Office 365
7 27 (26.21%) Windows 10
8 26 (25.24%) Windows Server 2012
9 23 (22.33%) ITIL
10 20 (19.42%) MS Exchange
10 20 (19.42%) TCP/IP
10 20 (19.42%) Windows 7
11 19 (18.45%) Windows 8
12 17 (16.50%) SLA
13 16 (15.53%) Security Cleared
13 16 (15.53%) Business Continuity
14 15 (14.56%) Hyper-V
14 15 (14.56%) Linux
14 15 (14.56%) Problem-Solving
15 14 (13.59%) DNS
15 14 (13.59%) Intel
15 14 (13.59%) Thin Client
15 14 (13.59%) Fat Client
16 13 (12.62%) DV Cleared
16 13 (12.62%) Firewall
16 13 (12.62%) DHCP
16 13 (12.62%) Driving Licence
17 12 (11.65%) Line Management
17 12 (11.65%) VMware
18 11 (10.68%) Windows Server 2008

IT Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (19.42%) MS Exchange
2 10 (9.71%) Exchange Server 2013
3 7 (6.80%) Exchange Server 2010
4 2 (1.94%) SharePoint
5 1 (0.97%) Exchange Server 2003
5 1 (0.97%) Skype for Business
Applications
1 33 (32.04%) Microsoft Office
2 3 (2.91%) Microsoft Excel
2 3 (2.91%) Microsoft PowerPoint
2 3 (2.91%) MS Visio
Cloud Services
1 29 (28.16%) Office 365
2 6 (5.83%) Microsoft Azure
3 3 (2.91%) Amazon AWS
3 3 (2.91%) IBM Cloud
3 3 (2.91%) SoftLayer
4 2 (1.94%) G Suite
Communications & Networking
1 20 (19.42%) TCP/IP
2 14 (13.59%) DNS
3 13 (12.62%) DHCP
3 13 (12.62%) Firewall
4 9 (8.74%) LAN
4 9 (8.74%) WAN
4 9 (8.74%) Wireless
5 7 (6.80%) Internet
5 7 (6.80%) VoIP
6 6 (5.83%) Unified Communications
7 3 (2.91%) WLAN
8 2 (1.94%) IPsec
8 2 (1.94%) Remote Desktop
8 2 (1.94%) VPN
9 1 (0.97%) DSL
9 1 (0.97%) Skype
9 1 (0.97%) VLAN
9 1 (0.97%) Wireless Security
Database & Business Intelligence
1 5 (4.85%) SQL Server
General
1 10 (9.71%) Retail
2 6 (5.83%) Finance
3 3 (2.91%) Aerospace
3 3 (2.91%) Electronics
3 3 (2.91%) Manufacturing
3 3 (2.91%) Marketing
3 3 (2.91%) Telecoms
4 2 (1.94%) Law
Miscellaneous
1 14 (13.59%) Fat Client
1 14 (13.59%) Thin Client
2 13 (12.62%) Driving Licence
3 10 (9.71%) PDA
4 3 (2.91%) Analytical Skills
4 3 (2.91%) CCTV
4 3 (2.91%) Greenfield Project
4 3 (2.91%) Mobile Computing
5 1 (0.97%) Enterprise Software
5 1 (0.97%) iPad
5 1 (0.97%) iPhone
5 1 (0.97%) Self-Motivation
Operating Systems
1 85 (82.52%) Windows
2 34 (33.01%) Windows Server
3 27 (26.21%) Windows 10
4 26 (25.24%) Windows Server 2012
5 20 (19.42%) Windows 7
6 19 (18.45%) Windows 8
7 15 (14.56%) Linux
8 11 (10.68%) Windows Server 2008
9 3 (2.91%) Unix
10 2 (1.94%) Apple iOS
10 2 (1.94%) Windows Server 2003
11 1 (0.97%) Android
11 1 (0.97%) Mac OS X
Processes & Methodologies
1 23 (22.33%) ITIL
2 16 (15.53%) Business Continuity
3 15 (14.56%) Problem-Solving
4 12 (11.65%) Line Management
5 10 (9.71%) Break/Fix
6 6 (5.83%) Virtual Environments
6 6 (5.83%) Web Design
7 5 (4.85%) ERP
7 5 (4.85%) Information Security
7 5 (4.85%) Migration
8 4 (3.88%) CRM
8 4 (3.88%) Data Protection
8 4 (3.88%) ITSM
9 3 (2.91%) Business Intelligence
9 3 (2.91%) Digital Marketing
9 3 (2.91%) Infrastructure Engineering
9 3 (2.91%) Network Virtualisation
9 3 (2.91%) Programme Management
9 3 (2.91%) Service Delivery
9 3 (2.91%) Service Management
Programming Languages
1 9 (8.74%) SQL
2 1 (0.97%) Bash Shell
2 1 (0.97%) C
2 1 (0.97%) Python
2 1 (0.97%) T-SQL
Qualifications
1 16 (15.53%) Security Cleared
2 13 (12.62%) DV Cleared
3 9 (8.74%) CCNA
3 9 (8.74%) Cisco Certification
4 8 (7.77%) MCP
4 8 (7.77%) Microsoft Certification
5 6 (5.83%) Degree
6 5 (4.85%) MCSA
7 3 (2.91%) MCSE
7 3 (2.91%) SC Cleared
8 2 (1.94%) CCNP
8 2 (1.94%) ITIL Certification
Quality Assurance & Compliance
1 17 (16.50%) SLA
2 4 (3.88%) GDPR
3 2 (1.94%) ISO/IEC 27001
3 2 (1.94%) PCI DSS
System Software
1 45 (43.69%) Active Directory
2 15 (14.56%) Hyper-V
3 6 (5.83%) VMware Infrastructure
4 1 (0.97%) XenApp
Vendors
1 42 (40.78%) Microsoft
2 14 (13.59%) Intel
3 12 (11.65%) VMware
4 8 (7.77%) Cisco
5 5 (4.85%) Apple
6 4 (3.88%) HP
6 4 (3.88%) Meraki
7 3 (2.91%) AVG
7 3 (2.91%) Citrix
7 3 (2.91%) Dell
7 3 (2.91%) Progress
7 3 (2.91%) SAP
8 2 (1.94%) Google
9 1 (0.97%) Mitel