Period
to 23 November 2017

The median annual salary for an IT Support Engineer was £23,500 in advertised job vacancies in the South West during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > South West
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 232 218 284
Rank change year-on-year -14 +66 -23
Permanent jobs requiring an IT Support Engineer 108 132 74
As % of all permanent IT jobs advertised in the South West 1.05% 1.21% 0.63%
As % of the Job Titles category 1.08% 1.25% 0.64%
Number of salaries quoted 90 129 72
South West median annual salary £23,500 £25,000 £21,500
Median salary % change year-on-year -6.00% +16.28% -6.52%
10th Percentile £17,000 £17,250 £16,500
90th Percentile £34,100 £35,250 £33,750
England median annual salary £27,500 £27,500 £25,000
% change year-on-year - +10.00% -5.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South West
Permanent vacancies in the South West with a recognized job title 10021 10579 11485
% of permanent IT jobs with a recognized job title 97.54% 96.97% 97.11%
Number of salaries quoted 8298 8927 9726
South West median annual salary £40,000 £40,000 £39,000
Median salary % change year-on-year - +2.56% +4.00%
10th Percentile £24,500 £24,750 £23,500
90th Percentile £62,500 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,377
% change year-on-year +5.26% +2.42% +3.06%

IT Support Engineer
Job Vacancy Trend in the South West

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for IT Support Engineer in the South West

IT Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in the South West.

Salary trend for IT Support Engineer in the South West

IT Support Engineer
Salary Histogram in the South West

The salary distribution of IT jobs citing IT Support Engineer in the South West over the 6 months to 23 November 2017.

Salary histogram for IT Support Engineer in the South West

IT Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the South West region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -11 32 £24,000 -4.00% 4
Wiltshire +8 22 £24,000 -15.79%
Somerset +16 17 £23,000 -2.13%
Dorset -17 17 £18,000 -5.26% 2
Gloucestershire +15 9 £24,500 -2.00% 1
Devon +7 9 £22,000 -37.14% 1
Cornwall -5 2 £22,500 -18.18%
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 23 November 2017, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring IT Support Engineer in the job title.

1 82 (75.93%) Windows
2 65 (60.19%) Active Directory
3 55 (50.93%) Microsoft
4 53 (49.07%) Windows Server
5 37 (34.26%) Windows Server 2008
5 37 (34.26%) Windows Server 2012
6 36 (33.33%) Office 365
6 36 (33.33%) Windows 7
7 35 (32.41%) VMware
8 21 (19.44%) Firewall
8 21 (19.44%) ITIL
9 18 (16.67%) Windows 10
9 18 (16.67%) Microsoft Office
9 18 (16.67%) TCP/IP
10 17 (15.74%) MS Exchange
10 17 (15.74%) VMware Infrastructure
11 16 (14.81%) Security Cleared
12 15 (13.89%) VPN
12 15 (13.89%) Microsoft Certification
13 14 (12.96%) Cisco
14 13 (12.04%) SQL
14 13 (12.04%) Linux
15 12 (11.11%) WAN
15 12 (11.11%) Exchange Server 2010
16 10 (9.26%) SC Cleared
16 10 (9.26%) Degree
17 9 (8.33%) VLAN
17 9 (8.33%) Cisco Certification
17 9 (8.33%) DNS
17 9 (8.33%) LAN

IT Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (15.74%) MS Exchange
2 12 (11.11%) Exchange Server 2010
3 7 (6.48%) Skype for Business
4 6 (5.56%) SharePoint
5 3 (2.78%) Exchange Server 2007
5 3 (2.78%) Exchange Server 2013
Applications
1 18 (16.67%) Microsoft Office
2 4 (3.70%) Microsoft Excel
2 4 (3.70%) Microsoft PowerPoint
Cloud Services
1 36 (33.33%) Office 365
2 4 (3.70%) Microsoft Azure
3 3 (2.78%) Amazon AWS
4 2 (1.85%) G Suite
5 1 (0.93%) Google Cloud Platform
5 1 (0.93%) IBM Cloud
5 1 (0.93%) SaaS
5 1 (0.93%) SoftLayer
Communications & Networking
1 21 (19.44%) Firewall
2 18 (16.67%) TCP/IP
3 15 (13.89%) VPN
4 12 (11.11%) WAN
5 9 (8.33%) DNS
5 9 (8.33%) LAN
5 9 (8.33%) VLAN
6 7 (6.48%) Skype
6 7 (6.48%) Wireless
7 6 (5.56%) VoIP
7 6 (5.56%) Wi-Fi
8 5 (4.63%) SAN
9 4 (3.70%) Internet
9 4 (3.70%) Unified Communications
10 3 (2.78%) DHCP
11 2 (1.85%) ATM
11 2 (1.85%) IPv4
11 2 (1.85%) IPv6
11 2 (1.85%) Network Security
11 2 (1.85%) NGN
Database & Business Intelligence
1 9 (8.33%) SQL Server
2 2 (1.85%) SQL Server 2012
3 1 (0.93%) Crystal Reports
3 1 (0.93%) SQL Server 2008
3 1 (0.93%) SQL Server 2014
General
1 6 (5.56%) Finance
1 6 (5.56%) Telecoms
2 3 (2.78%) Legal
3 2 (1.85%) Advertising
3 2 (1.85%) Law
4 1 (0.93%) Aerospace
4 1 (0.93%) Manufacturing
4 1 (0.93%) Marketing
4 1 (0.93%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.93%) EDI
1 1 (0.93%) Web Services
Miscellaneous
1 8 (7.41%) Computer Science
1 8 (7.41%) Data Centre
2 5 (4.63%) Driving Licence
3 3 (2.78%) Analytical Skills
3 3 (2.78%) Mobile Computing
4 2 (1.85%) Blackberry
4 2 (1.85%) Enterprise Storage
4 2 (1.85%) EPoS
4 2 (1.85%) Fat Client
4 2 (1.85%) Thin Client
5 1 (0.93%) CCTV
5 1 (0.93%) Cyber Defence
5 1 (0.93%) Cybercrime
5 1 (0.93%) Management Information System
5 1 (0.93%) Smartphone
Operating Systems
1 82 (75.93%) Windows
2 53 (49.07%) Windows Server
3 37 (34.26%) Windows Server 2008
3 37 (34.26%) Windows Server 2012
4 36 (33.33%) Windows 7
5 18 (16.67%) Windows 10
6 13 (12.04%) Linux
7 9 (8.33%) Windows 8
8 7 (6.48%) Windows Server 2003
9 3 (2.78%) Mac OS X
9 3 (2.78%) Unix
10 2 (1.85%) Android
10 2 (1.85%) Apple iOS
Processes & Methodologies
1 21 (19.44%) ITIL
2 5 (4.63%) Time Management
3 4 (3.70%) B2B
4 3 (2.78%) Migration
5 2 (1.85%) Business Intelligence
5 2 (1.85%) Cybersecurity
5 2 (1.85%) Hardware Maintenance
5 2 (1.85%) Information Security
5 2 (1.85%) ITSM
5 2 (1.85%) Mentoring
5 2 (1.85%) Mobile Device Management
5 2 (1.85%) Network Design
5 2 (1.85%) Network Planning
5 2 (1.85%) PRINCE2
5 2 (1.85%) SQL Optimisation
6 1 (0.93%) ERP
6 1 (0.93%) Mathematics
6 1 (0.93%) Network Virtualisation
6 1 (0.93%) Project Management
6 1 (0.93%) Software Testing
Programming Languages
1 13 (12.04%) SQL
2 3 (2.78%) C
3 1 (0.93%) PHP
3 1 (0.93%) PowerShell
3 1 (0.93%) T-SQL
Qualifications
1 16 (14.81%) Security Cleared
2 15 (13.89%) Microsoft Certification
3 10 (9.26%) Degree
3 10 (9.26%) SC Cleared
4 9 (8.33%) Cisco Certification
5 8 (7.41%) A+ Certification
5 8 (7.41%) BPSS Clearance
5 8 (7.41%) Computer Science Degree
5 8 (7.41%) GNVQ
5 8 (7.41%) HND
6 7 (6.48%) CCNA
7 5 (4.63%) VMware Certified Professional (VCP)
8 4 (3.70%) MCSA
8 4 (3.70%) MCSE
8 4 (3.70%) NVQ Level 3
9 2 (1.85%) CCA
9 2 (1.85%) Citrix Certification
9 2 (1.85%) DBS Check
9 2 (1.85%) MCP
9 2 (1.85%) VCP5
Quality Assurance & Compliance
1 6 (5.56%) SLA
2 1 (0.93%) PCI DSS
System Software
1 65 (60.19%) Active Directory
2 17 (15.74%) VMware Infrastructure
3 7 (6.48%) Hyper-V
4 5 (4.63%) VMware Workstation
5 2 (1.85%) Virtual Desktop
6 1 (0.93%) Docker
6 1 (0.93%) Microsoft Virtual Server
6 1 (0.93%) Virtual Servers
6 1 (0.93%) vSphere
Systems Management
1 2 (1.85%) SCCM
2 1 (0.93%) WSUS
Vendors
1 55 (50.93%) Microsoft
2 35 (32.41%) VMware
3 14 (12.96%) Cisco
4 7 (6.48%) Citrix
5 5 (4.63%) Apple
5 5 (4.63%) Avaya
6 3 (2.78%) Google
7 2 (1.85%) Sun
7 2 (1.85%) Veeam
7 2 (1.85%) WatchGuard
8 1 (0.93%) AVG
8 1 (0.93%) HP
8 1 (0.93%) Meraki
8 1 (0.93%) Rackspace
8 1 (0.93%) Salesforce.com