Period
to 15 November 2018

The median annual salary for an IT Support Engineer was £25,000 in advertised job vacancies in the South West during the 6 months to 15 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > South West
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 229 235 221
Rank change year-on-year +6 -14 +62
Permanent jobs requiring an IT Support Engineer 103 106 129
As % of all permanent IT jobs advertised in the South West 1.01% 1.02% 1.17%
As % of the Job Titles category 1.04% 1.05% 1.21%
Number of salaries quoted 76 89 127
South West median annual salary £25,000 £23,500 £25,000
Median salary % change year-on-year +6.38% -6.00% +16.28%
10th Percentile £19,750 £17,400 £17,250
90th Percentile £32,250 £34,200 £35,250
England median annual salary £28,500 £27,500 £27,500
% change year-on-year +3.64% - +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South West
Permanent vacancies in the South West with a recognized job title 9,861 10,136 10,678
% of permanent IT jobs with a recognized job title 96.47% 97.69% 97.13%
Number of salaries quoted 8,016 8,407 9,004
South West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +2.56%
10th Percentile £25,000 £24,500 £24,750
90th Percentile £67,500 £62,500 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +3.26%

IT Support Engineer
Job Vacancy Trend in the South West

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for IT Support Engineer in the South West

IT Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in the South West.

Salary trend for IT Support Engineer in the South West

IT Support Engineer
Salary Histogram in the South West

The salary distribution of IT jobs citing IT Support Engineer in the South West over the 6 months to 15 November 2018.

Salary histogram for IT Support Engineer in the South West

IT Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the South West region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -10 20 £25,250 +5.21% 2
Dorset -4 18 £22,500 +25.00% 2
Gloucestershire +22 17 £28,750 +17.35%
Somerset +29 15 £28,000 +21.74% 3
Devon +15 14 - - 1
Wiltshire -16 14 £21,500 -10.42%
Cornwall +1 5 £29,500 +31.11%
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 15 November 2018, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support Engineer in the job title.

1 86 (83.50%) Windows
2 54 (52.43%) Microsoft
3 44 (42.72%) Active Directory
4 38 (36.89%) Windows Server
5 36 (34.95%) Windows Server 2012
6 31 (30.10%) Office 365
6 31 (30.10%) Windows 10
7 29 (28.16%) Microsoft Office
8 27 (26.21%) TCP/IP
9 21 (20.39%) DNS
9 21 (20.39%) ITIL
10 20 (19.42%) DHCP
11 19 (18.45%) Linux
11 19 (18.45%) MS Exchange
12 16 (15.53%) Hyper-V
12 16 (15.53%) Windows 7
13 15 (14.56%) Windows 8
13 15 (14.56%) Driving Licence
13 15 (14.56%) Windows Server 2008
13 15 (14.56%) VMware
13 15 (14.56%) Business Continuity
13 15 (14.56%) Firewall
14 14 (13.59%) SLA
14 14 (13.59%) Line Management
15 12 (11.65%) VoIP
15 12 (11.65%) Security Cleared
16 11 (10.68%) DV Cleared
16 11 (10.68%) CCNA
16 11 (10.68%) Cisco Certification
16 11 (10.68%) Internet

IT Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (18.45%) MS Exchange
2 10 (9.71%) Exchange Server 2010
3 9 (8.74%) Exchange Server 2013
4 4 (3.88%) Exchange Server 2003
5 3 (2.91%) SharePoint
6 1 (0.97%) Skype for Business
Applications
1 29 (28.16%) Microsoft Office
Cloud Services
1 31 (30.10%) Office 365
2 5 (4.85%) Microsoft Azure
3 3 (2.91%) G Suite
4 2 (1.94%) Amazon AWS
4 2 (1.94%) IBM Cloud
4 2 (1.94%) SoftLayer
Communications & Networking
1 27 (26.21%) TCP/IP
2 21 (20.39%) DNS
3 20 (19.42%) DHCP
4 15 (14.56%) Firewall
5 12 (11.65%) VoIP
6 11 (10.68%) Internet
7 7 (6.80%) Wireless
8 6 (5.83%) LAN
8 6 (5.83%) Unified Communications
8 6 (5.83%) WAN
9 5 (4.85%) VPN
10 3 (2.91%) SMTP
11 2 (1.94%) IPsec
11 2 (1.94%) Remote Desktop
12 1 (0.97%) Skype
12 1 (0.97%) VLAN
12 1 (0.97%) Wireless Security
12 1 (0.97%) WLAN
Database & Business Intelligence
1 4 (3.88%) SQL Server
2 1 (0.97%) MySQL
General
1 9 (8.74%) Retail
2 5 (4.85%) Finance
3 4 (3.88%) Telecoms
4 3 (2.91%) Electronics
4 3 (2.91%) Manufacturing
4 3 (2.91%) Marketing
5 2 (1.94%) Aerospace
5 2 (1.94%) Law
Miscellaneous
1 15 (14.56%) Driving Licence
2 10 (9.71%) Fat Client
2 10 (9.71%) Thin Client
3 9 (8.74%) PDA
4 7 (6.80%) iPad
5 5 (4.85%) Self-Motivation
6 4 (3.88%) iPhone
7 2 (1.94%) CCTV
7 2 (1.94%) Mobile Computing
8 1 (0.97%) Enterprise Software
8 1 (0.97%) Linux Command Line
Operating Systems
1 86 (83.50%) Windows
2 38 (36.89%) Windows Server
3 36 (34.95%) Windows Server 2012
4 31 (30.10%) Windows 10
5 19 (18.45%) Linux
6 16 (15.53%) Windows 7
7 15 (14.56%) Windows 8
7 15 (14.56%) Windows Server 2008
8 5 (4.85%) Windows Server 2003
9 4 (3.88%) Android
9 4 (3.88%) Apple iOS
10 3 (2.91%) Mac OS X
11 2 (1.94%) Unix
12 1 (0.97%) CentOS
12 1 (0.97%) Debian
12 1 (0.97%) Ubuntu
Processes & Methodologies
1 21 (20.39%) ITIL
2 15 (14.56%) Business Continuity
3 14 (13.59%) Line Management
4 11 (10.68%) Problem-Solving
5 10 (9.71%) ERP
6 8 (7.77%) Virtual Environments
7 7 (6.80%) Break/Fix
8 6 (5.83%) Web Design
9 5 (4.85%) Migration
10 4 (3.88%) Information Security
10 4 (3.88%) Infrastructure Engineering
11 3 (2.91%) Business Intelligence
11 3 (2.91%) Change Management
11 3 (2.91%) Data Privacy
11 3 (2.91%) Data Protection
11 3 (2.91%) Digital Marketing
11 3 (2.91%) Infrastructure Monitoring
11 3 (2.91%) Network Design
11 3 (2.91%) Programme Management
12 2 (1.94%) Service Management
Programming Languages
1 6 (5.83%) SQL
2 1 (0.97%) PowerShell
2 1 (0.97%) T-SQL
2 1 (0.97%) VBScript
Qualifications
1 12 (11.65%) Security Cleared
2 11 (10.68%) CCNA
2 11 (10.68%) Cisco Certification
2 11 (10.68%) DV Cleared
3 9 (8.74%) Microsoft Certification
4 8 (7.77%) MCP
5 6 (5.83%) Degree
6 5 (4.85%) MCSA
7 3 (2.91%) CCNP
7 3 (2.91%) MCSE
8 2 (1.94%) CCENT
8 2 (1.94%) ITIL Certification
9 1 (0.97%) SC Cleared
Quality Assurance & Compliance
1 14 (13.59%) SLA
2 3 (2.91%) GDPR
3 2 (1.94%) ISO/IEC 27001
System Software
1 44 (42.72%) Active Directory
2 16 (15.53%) Hyper-V
3 9 (8.74%) VMware Infrastructure
4 4 (3.88%) XenApp
5 2 (1.94%) Virtual Machines
Systems Management
1 1 (0.97%) SCCM
Vendors
1 54 (52.43%) Microsoft
2 15 (14.56%) VMware
3 10 (9.71%) Intel
4 8 (7.77%) Apple
4 8 (7.77%) Cisco
5 7 (6.80%) HP
6 5 (4.85%) Citrix
7 4 (3.88%) Mitel
8 3 (2.91%) Dell
8 3 (2.91%) Google
8 3 (2.91%) Meraki
8 3 (2.91%) SAP
9 2 (1.94%) AVG
10 1 (0.97%) Red Hat