Period
to 27 January 2020

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 27 January 2020 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South East > Surrey
6 months to
27 Jan 2020
Same period 2019 Same period 2018
Rank 57 61 47
Rank change year-on-year +4 -14 -6
Permanent jobs citing CRM 162 205 339
As % of all permanent IT jobs advertised in Surrey 4.55% 4.55% 5.70%
As % of the Processes & Methodologies category 4.96% 4.95% 6.28%
Number of salaries quoted 125 173 234
Surrey median annual salary £41,000 £50,000 £45,000
Median salary % change year-on-year -18.00% +11.11% -3.23%
10th Percentile £26,250 £27,500 £26,925
90th Percentile £66,000 £75,000 £65,000
South East median annual salary £47,500 £45,000 £42,500
% change year-on-year +5.56% +5.88% -5.56%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 3,265 4,139 5,402
As % of all permanent IT jobs advertised in Surrey 91.64% 91.94% 90.88%
Number of salaries quoted 2,769 3,462 4,406
Surrey median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £29,750 £28,250 £28,500
90th Percentile £80,000 £73,750 £67,500
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

CRM
Job Vacancy Trend in Surrey

Job postings citing CRM as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for CRM in Surrey

CRM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Surrey.

Salary trend for CRM in Surrey

CRM
Salary Histogram in Surrey

The salary distribution of IT jobs citing CRM in Surrey over the 6 months to 27 January 2020.

Salary histogram for CRM in Surrey

CRM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Surrey region over the 6 months to 27 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -8 21 £30,000 -53.85% 2
Guildford +11 20 £41,000 +26.15%
Leatherhead +24 16 £36,000 +24.14% 3
Egham -10 13 - - 1
Woking -14 13 £60,000 +66.67% 2
Cranleigh - 8 £40,000 -
Epsom +3 7 £40,000 +1.27% 1
Chertsey +3 5 £27,500 -50.00%
Reigate +23 3 £62,500 -1.57% 5
Redhill -6 3 £62,500 +19.05%
Farnham +18 2 £36,250 -51.67% 1
Camberley +17 1 £41,000 -18.00%
Godalming -5 1 £75,000 +129.01%
Walton-on-Thames -15 1 £35,000 -
CRM
South East

For the 6 months to 27 January 2020, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for CRM.

1 69 (42.59%) Microsoft
2 59 (36.42%) Dynamics CRM
3 50 (30.86%) Salesforce.com
4 40 (24.69%) SQL
5 39 (24.07%) Marketing
5 39 (24.07%) Dynamics 365
6 38 (23.46%) Office 365
7 34 (20.99%) C#
7 34 (20.99%) HTML
8 30 (18.52%) JavaScript
9 27 (16.67%) Finance
9 27 (16.67%) SAP
9 27 (16.67%) Agile Software Development
10 26 (16.05%) Business Development
11 25 (15.43%) VMware
11 25 (15.43%) Windows
11 25 (15.43%) Azure
12 21 (12.96%) Decision-Making
13 19 (11.73%) Problem-Solving
13 19 (11.73%) Active Directory
14 18 (11.11%) Oracle
15 17 (10.49%) Risk Management
16 16 (9.88%) .NET
17 15 (9.26%) Linux
17 15 (9.26%) Service Delivery
17 15 (9.26%) Data Cleansing
17 15 (9.26%) SaaS
17 15 (9.26%) Windows 10
17 15 (9.26%) Windows Server
18 14 (8.64%) SAP CRM

CRM
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (8.02%) NetWeaver
1 13 (8.02%) SAP Portal
2 12 (7.41%) SharePoint
3 6 (3.70%) MS Exchange
4 4 (2.47%) Confluence
5 2 (1.23%) Skype for Business
6 1 (0.62%) CMS
6 1 (0.62%) GlassFish
6 1 (0.62%) JCAPS
6 1 (0.62%) Oracle SOA Suite
6 1 (0.62%) WebLogic
Applications
1 8 (4.94%) Microsoft Office
2 6 (3.70%) Microsoft Excel
3 4 (2.47%) MS Visio
4 2 (1.23%) Microsoft PowerPoint
4 2 (1.23%) Microsoft Project
Business Applications
1 59 (36.42%) Dynamics CRM
2 14 (8.64%) SAP CRM
3 9 (5.56%) NetSuite
4 7 (4.32%) SAP EHS
4 7 (4.32%) SAP IBP
5 6 (3.70%) Salesforce.com CRM
6 4 (2.47%) Adobe Campaign
7 3 (1.85%) Dynamics AX
8 2 (1.23%) Unica
9 1 (0.62%) Dynamics NAV
9 1 (0.62%) Lawson
9 1 (0.62%) Oracle HRMS
9 1 (0.62%) SAP Business One
9 1 (0.62%) SAP SCM
Cloud Services
1 39 (24.07%) Dynamics 365
2 38 (23.46%) Office 365
3 25 (15.43%) Azure
4 15 (9.26%) SaaS
5 13 (8.02%) Cloud Computing
6 10 (6.17%) iPaaS
6 10 (6.17%) Power Platform
7 9 (5.56%) AWS
8 7 (4.32%) Azure Active Directory
9 5 (3.09%) GCP
9 5 (3.09%) OneDrive
9 5 (3.09%) PowerApps
10 3 (1.85%) Silverpop
11 2 (1.23%) Responsys
Communications & Networking
1 11 (6.79%) DHCP
1 11 (6.79%) DNS
1 11 (6.79%) LAN
1 11 (6.79%) TCP/IP
1 11 (6.79%) WAN
2 7 (4.32%) Unified Communications
2 7 (4.32%) VoIP
2 7 (4.32%) VPN
3 6 (3.70%) Firewall
4 5 (3.09%) Internet
4 5 (3.09%) IP Telephony
4 5 (3.09%) iSCSI
4 5 (3.09%) NAS
4 5 (3.09%) SAN
5 2 (1.23%) Skype
5 2 (1.23%) WebEx
6 1 (0.62%) Fibre Channel
6 1 (0.62%) Intranet
Database & Business Intelligence
1 13 (8.02%) SAP BW
1 13 (8.02%) SAP HANA
2 7 (4.32%) SQL Server
3 5 (3.09%) Power BI
4 3 (1.85%) Oracle Reports
5 1 (0.62%) Azure SQL Data Warehouse
5 1 (0.62%) Data Warehouse
5 1 (0.62%) Oracle Database
5 1 (0.62%) Oracle Database 11g
5 1 (0.62%) Oracle9i Database
5 1 (0.62%) Relational Database
5 1 (0.62%) Snowflake Schema
5 1 (0.62%) TKPROF
Development Applications
1 7 (4.32%) Visual Studio Team System
2 6 (3.70%) JIRA
3 2 (1.23%) Git (software)
3 2 (1.23%) Jenkins
4 1 (0.62%) Visual Studio
General
1 39 (24.07%) Marketing
2 27 (16.67%) Finance
3 13 (8.02%) Legal
4 9 (5.56%) Manufacturing
5 7 (4.32%) Retail
6 2 (1.23%) Advertising
6 2 (1.23%) Financial Institution
7 1 (0.62%) Aerospace
7 1 (0.62%) Public Sector
7 1 (0.62%) Publishing
Job Titles
1 31 (19.14%) Developer
2 28 (17.28%) Analyst
3 25 (15.43%) CRM Developer
3 25 (15.43%) Dynamics CRM Developer
4 22 (13.58%) Architect
5 19 (11.73%) Administrator
6 14 (8.64%) Account Manager
6 14 (8.64%) Support Analyst
7 13 (8.02%) SAP Architect
7 13 (8.02%) SAP Basis Architect
8 12 (7.41%) Senior Manager
9 10 (6.17%) Senior Account Manager
10 9 (5.56%) Solutions Architect
11 8 (4.94%) CRM Analyst
11 8 (4.94%) Salesforce Architect
11 8 (4.94%) Salesforce Solution Architect
12 7 (4.32%) IT Support
12 7 (4.32%) Salesforce Administrator
12 7 (4.32%) Technical Analyst
13 6 (3.70%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 34 (20.99%) HTML
2 16 (9.88%) .NET
3 13 (8.02%) SAP Basis
3 13 (8.02%) SAP XI
4 7 (4.32%) CSS
4 7 (4.32%) EDI
5 5 (3.09%) Software Packaging
6 4 (2.47%) jQuery
6 4 (2.47%) REST
6 4 (2.47%) SAML
6 4 (2.47%) SOAP
6 4 (2.47%) Web Services
6 4 (2.47%) XML
7 3 (1.85%) .NET Framework
7 3 (1.85%) JSON
8 2 (1.23%) XMPP
9 1 (0.62%) AngularJS
9 1 (0.62%) CSS3
9 1 (0.62%) Middleware
9 1 (0.62%) Spring
Miscellaneous
1 12 (7.41%) Self-Motivation
2 9 (5.56%) Analytical Skills
3 4 (2.47%) Management Information System
4 3 (1.85%) Data Centre
5 2 (1.23%) EMC VNX
5 2 (1.23%) PMI
5 2 (1.23%) Smartphone
5 2 (1.23%) Social Media
5 2 (1.23%) User Experience
6 1 (0.62%) Analytical Mindset
6 1 (0.62%) Client/Server
6 1 (0.62%) Data Protection Act
6 1 (0.62%) Device Driver
6 1 (0.62%) e-Learning
6 1 (0.62%) EPoS
6 1 (0.62%) Greenfield Project
6 1 (0.62%) Mobile App
6 1 (0.62%) N-Tier
Operating Systems
1 25 (15.43%) Windows
2 15 (9.26%) Linux
2 15 (9.26%) Windows 10
2 15 (9.26%) Windows Server
3 14 (8.64%) Unix
4 9 (5.56%) Windows 7
4 9 (5.56%) Windows Server 2012
5 2 (1.23%) Windows 8
6 1 (0.62%) Red Hat Enterprise Linux
6 1 (0.62%) Solaris
6 1 (0.62%) Windows Server 2008
Processes & Methodologies
1 27 (16.67%) Agile Software Development
2 26 (16.05%) Business Development
3 21 (12.96%) Decision-Making
4 19 (11.73%) Problem-Solving
5 17 (10.49%) Risk Management
6 15 (9.26%) Data Cleansing
6 15 (9.26%) Service Delivery
7 14 (8.64%) ERP
8 13 (8.02%) Coaching
8 13 (8.02%) Risk Identification and Mitigation
8 13 (8.02%) SAP Implementation
9 12 (7.41%) Data Management
10 11 (6.79%) DevOps
10 11 (6.79%) Marketing Automation
11 10 (6.17%) Creative Problem-Solving
11 10 (6.17%) Project Management
11 10 (6.17%) Project Roadmap
11 10 (6.17%) Stakeholder Management
12 9 (5.56%) Business Intelligence
12 9 (5.56%) Direct Marketing
Programming Languages
1 40 (24.69%) SQL
2 34 (20.99%) C#
3 30 (18.52%) JavaScript
4 14 (8.64%) Java
5 6 (3.70%) PowerShell
6 3 (1.85%) T-SQL
7 1 (0.62%) C
7 1 (0.62%) PL/SQL
7 1 (0.62%) Python
7 1 (0.62%) VB.NET
Qualifications
1 12 (7.41%) Microsoft Certification
2 11 (6.79%) Degree
2 11 (6.79%) MCSE
3 10 (6.17%) DBS Check
4 6 (3.70%) MCSA
5 5 (3.09%) Avaya Certification
5 5 (3.09%) MCITP
6 2 (1.23%) PMI Certification
7 1 (0.62%) ACCA
7 1 (0.62%) ITIL Certification
7 1 (0.62%) MCP
7 1 (0.62%) SC Cleared
7 1 (0.62%) Security Cleared
Quality Assurance & Compliance
1 11 (6.79%) Data Quality
2 7 (4.32%) SLA
3 5 (3.09%) Cyber Essentials
3 5 (3.09%) ISO/IEC 27001
4 3 (1.85%) QA
5 2 (1.23%) PMO
6 1 (0.62%) GDPR
6 1 (0.62%) ISO 9001
System Software
1 19 (11.73%) Active Directory
2 10 (6.17%) VMware Infrastructure
3 7 (4.32%) Hyper-V
4 5 (3.09%) ISA Server
4 5 (3.09%) VMware ESXi
5 3 (1.85%) Virtual Servers
6 2 (1.23%) Docker
7 1 (0.62%) NFS
7 1 (0.62%) VMware Workstation
Systems Management
1 5 (3.09%) Microsoft Intune
1 5 (3.09%) SCCM
2 2 (1.23%) Ansible
2 2 (1.23%) AppManager
2 2 (1.23%) Nagios
2 2 (1.23%) Puppet
2 2 (1.23%) SCOM
3 1 (0.62%) Data Guard
3 1 (0.62%) EMC NetWorker
3 1 (0.62%) Enterprise Manager Cloud Control
3 1 (0.62%) Oracle RMAN
3 1 (0.62%) Oracle Statspack
Vendors
1 69 (42.59%) Microsoft
2 50 (30.86%) Salesforce.com
3 27 (16.67%) SAP
4 25 (15.43%) VMware
5 18 (11.11%) Oracle
6 8 (4.94%) JD Edwards
7 7 (4.32%) EMC
7 7 (4.32%) Pardot
7 7 (4.32%) Xero
8 6 (3.70%) Google
9 5 (3.09%) Avaya
9 5 (3.09%) Forcepoint
9 5 (3.09%) Meraki
9 5 (3.09%) Veeam
10 4 (2.47%) Adobe
10 4 (2.47%) IBM
11 3 (1.85%) Ariba
11 3 (1.85%) Cisco
12 2 (1.23%) Dell
12 2 (1.23%) HP