Period
to 20 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South East > Surrey
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 53 42 38
Rank change year-on-year -11 -4 +56
Permanent jobs citing CRM 239 323 456
As % of all permanent IT jobs advertised in Surrey 4.58% 5.71% 6.09%
As % of the Processes & Methodologies category 5.15% 6.41% 6.93%
Number of salaries quoted 187 268 335
Surrey median annual salary £45,000 £50,000 £40,000
Median salary % change year-on-year -10.00% +25.00% -23.81%
10th Percentile £30,000 £31,250 £28,000
90th Percentile £73,650 £68,000 £71,800
South East median annual salary £47,500 £43,500 £45,000
% change year-on-year +9.20% -3.33% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,637 5,039 6,580
As % of all permanent IT jobs advertised in Surrey 88.80% 89.03% 87.90%
Number of salaries quoted 3,824 4,071 5,517
Surrey median annual salary £50,000 £48,000 £47,000
Median salary % change year-on-year +4.17% +2.13% +4.44%
10th Percentile £29,750 £28,500 £28,000
90th Percentile £72,500 £68,750 £68,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

CRM
Job Vacancy Trend in Surrey

Job postings citing CRM as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for CRM in Surrey

CRM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Surrey.

Salary trend for CRM in Surrey

CRM
Salary Histogram in Surrey

The salary distribution of IT jobs citing CRM in Surrey over the 6 months to 20 August 2018.

Salary histogram for CRM in Surrey

CRM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Surrey region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham +31 38 £32,500 -7.14% 2
Woking -2 29 £46,250 -13.95% 2
Leatherhead +5 19 £30,000 -42.86% 2
Reigate -40 17 £45,000 -28.00%
Staines +6 12 £63,750 -18.27% 1
Epsom +4 12 £45,000 -5.26%
Redhill +14 11 £45,000 -25.62%
Dorking - 9 - -
Guildford -15 6 £42,500 +20.57% 1
Chertsey -8 5 £55,000 +69.23% 1
Addlestone - 5 £32,500 -
Farnham -16 4 £45,000 +21.62% 1
Camberley - 4 £41,250 - 1
Walton-on-Thames +13 3 £48,250 +1.58%
Sunbury-on-Thames -12 3 - - 2
Weybridge -18 2 £42,500 -15.00% 2
Godalming -21 2 £24,500 -30.00% 2
Lightwater +2 1 £24,500 -24.62%
Oxted - 1 £54,000 -
CRM
South East

For the 6 months to 20 August 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for CRM.

1 73 (30.54%) Dynamics CRM
2 63 (26.36%) JavaScript
3 59 (24.69%) Microsoft
4 53 (22.18%) Project Management
5 47 (19.67%) Degree
6 45 (18.83%) HTML
6 45 (18.83%) Agile Software Development
7 40 (16.74%) Marketing
8 38 (15.90%) .NET
9 34 (14.23%) Salesforce.com
10 33 (13.81%) SQL Server
10 33 (13.81%) CSS
11 32 (13.39%) Analytical Skills
12 29 (12.13%) Business Intelligence
13 27 (11.30%) Finance
13 27 (11.30%) Stakeholder Management
14 26 (10.88%) ERP
14 26 (10.88%) SQL
15 25 (10.46%) Dynamics 365
16 23 (9.62%) Oracle
16 23 (9.62%) SAP
16 23 (9.62%) REST
17 22 (9.21%) Microsoft Office
18 21 (8.79%) C#
18 21 (8.79%) Analytics
19 20 (8.37%) Power BI
19 20 (8.37%) Java
19 20 (8.37%) XML
20 18 (7.53%) SOAP
20 18 (7.53%) Microsoft Excel

CRM
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (7.53%) SharePoint
2 6 (2.51%) NetWeaver
3 5 (2.09%) BizTalk Server
3 5 (2.09%) IIS
4 4 (1.67%) CMS
4 4 (1.67%) SAP Portal
5 2 (0.84%) Apache Spark
5 2 (0.84%) Confluence
5 2 (0.84%) Elasticsearch
5 2 (0.84%) MS Exchange
5 2 (0.84%) SugarCRM
5 2 (0.84%) WebLogic
6 1 (0.42%) Apache
6 1 (0.42%) Exchange Server 2010
6 1 (0.42%) Exchange Server 2013
6 1 (0.42%) Oracle SOA Suite
6 1 (0.42%) SAS
6 1 (0.42%) SharePoint 2010
6 1 (0.42%) SharePoint 2013
Applications
1 22 (9.21%) Microsoft Office
2 18 (7.53%) Microsoft Excel
3 4 (1.67%) Microsoft PowerPoint
4 3 (1.26%) MS Visio
Business Applications
1 73 (30.54%) Dynamics CRM
2 17 (7.11%) Salesforce.com CRM
3 11 (4.60%) SAP S/4HANA
4 9 (3.77%) Dynamics NAV
5 8 (3.35%) Dynamics AX
6 6 (2.51%) NetSuite
7 5 (2.09%) SAP CRM
8 4 (1.67%) Oracle Applications
8 4 (1.67%) Remedy ITSM
8 4 (1.67%) SAP CO
8 4 (1.67%) SAP FI
8 4 (1.67%) SAP FI/CO
8 4 (1.67%) SAP MM
8 4 (1.67%) SAP R/3
8 4 (1.67%) SAP SD
9 1 (0.42%) Sage CRM
9 1 (0.42%) SAP Business One
9 1 (0.42%) SAP Hybris
Cloud Services
1 25 (10.46%) Dynamics 365
2 15 (6.28%) Microsoft Azure
2 15 (6.28%) Salesforce Service Cloud
3 10 (4.18%) Force.com
4 8 (3.35%) Amazon AWS
5 6 (2.51%) Office 365
6 4 (1.67%) SaaS
7 3 (1.26%) Google Analytics
8 2 (0.84%) Azure Active Directory
8 2 (0.84%) PaaS
9 1 (0.42%) GitHub
9 1 (0.42%) IaaS
Communications & Networking
1 13 (5.44%) PBX
2 5 (2.09%) Network Security
3 3 (1.26%) VoIP
4 1 (0.42%) Internet
4 1 (0.42%) Intranet
4 1 (0.42%) LAN
4 1 (0.42%) TCP/IP
4 1 (0.42%) VLAN
4 1 (0.42%) VPN
4 1 (0.42%) WAN
Database & Business Intelligence
1 33 (13.81%) SQL Server
2 20 (8.37%) Power BI
3 11 (4.60%) SQL Server Reporting Services
4 8 (3.35%) Crystal Reports
5 7 (2.93%) Azure SQL Database
5 7 (2.93%) BusinessObjects
5 7 (2.93%) NoSQL
6 6 (2.51%) QlikView
7 5 (2.09%) Relational Database
7 5 (2.09%) SAP BW
8 4 (1.67%) SQL Server Integration Services
9 3 (1.26%) BusinessObjects Business Intelligence
9 3 (1.26%) Hadoop
9 3 (1.26%) MS Access
10 2 (0.84%) Amazon Redshift
10 2 (0.84%) Data Warehouse
10 2 (0.84%) MariaDB
10 2 (0.84%) Qlik Sense
10 2 (0.84%) SQL Server 2008
10 2 (0.84%) SQL Server Analysis Services
Development Applications
1 15 (6.28%) Ant
2 9 (3.77%) Visual Studio
3 5 (2.09%) Team Foundation Server
3 5 (2.09%) Visual Studio Team System
4 3 (1.26%) JIRA
5 2 (0.84%) Git (software)
6 1 (0.42%) HP UFT
6 1 (0.42%) Selenium
6 1 (0.42%) SoapUI
6 1 (0.42%) SpecFlow
6 1 (0.42%) WebDriver
General
1 40 (16.74%) Marketing
2 27 (11.30%) Finance
3 16 (6.69%) Telecoms
4 11 (4.60%) Retail
5 10 (4.18%) Advertising
6 7 (2.93%) Manufacturing
7 4 (1.67%) Legal
8 3 (1.26%) Billing
9 2 (0.84%) Law
10 1 (0.42%) Automotive
10 1 (0.42%) Back Office
10 1 (0.42%) French Language
10 1 (0.42%) German Language
10 1 (0.42%) Spanish Language
Job Titles
1 58 (24.27%) Developer
2 34 (14.23%) Account Manager
3 31 (12.97%) IT Manager
4 24 (10.04%) Analyst
5 19 (7.95%) Architect
6 17 (7.11%) Solutions Architect
7 13 (5.44%) .NET Developer
7 13 (5.44%) Salesforce Developer
8 12 (5.02%) Support Analyst
9 11 (4.60%) Microsoft Developer
10 10 (4.18%) Project Manager
11 9 (3.77%) Designer
11 9 (3.77%) Sales Manager
12 8 (3.35%) Consultant
12 8 (3.35%) CRM Developer
12 8 (3.35%) Front End Web Designer
12 8 (3.35%) Support Engineer
12 8 (3.35%) UX Designer
12 8 (3.35%) Web Designer
13 7 (2.93%) Applications Support
Libraries, Frameworks & Software Standards
1 45 (18.83%) HTML
2 38 (15.90%) .NET
3 33 (13.81%) CSS
4 23 (9.62%) REST
5 20 (8.37%) XML
6 18 (7.53%) SOAP
7 16 (6.69%) ASP.NET
8 15 (6.28%) Visualforce
9 14 (5.86%) JSON
9 14 (5.86%) Web Services
10 13 (5.44%) J2EE
11 11 (4.60%) DHTML
12 9 (3.77%) J2SE
12 9 (3.77%) jQuery
13 8 (3.35%) WF
14 7 (2.93%) .NET Framework
14 7 (2.93%) Ajax
14 7 (2.93%) Twitter Bootstrap
14 7 (2.93%) WCF
15 6 (2.51%) ASP.NET Web API
Miscellaneous
1 32 (13.39%) Analytical Skills
2 15 (6.28%) Computer Science
3 14 (5.86%) Management Information System
4 10 (4.18%) User Experience
5 8 (3.35%) Self-Motivation
6 5 (2.09%) Data Structures
6 5 (2.09%) Graphic Design
7 4 (1.67%) Enterprise Software
7 4 (1.67%) FMCG
7 4 (1.67%) Mobile App
8 3 (1.26%) Fat Client
8 3 (1.26%) Thin Client
9 2 (0.84%) Public Cloud
10 1 (0.42%) Client/Server
10 1 (0.42%) Data Centre
10 1 (0.42%) N-Tier
10 1 (0.42%) Smartphone
Operating Systems
1 9 (3.77%) Unix
1 9 (3.77%) Windows
2 7 (2.93%) Linux
3 4 (1.67%) Windows Server
4 3 (1.26%) Windows 10
5 1 (0.42%) Windows 7
5 1 (0.42%) Windows Server 2008
5 1 (0.42%) Windows Server 2012
5 1 (0.42%) Windows Vista
5 1 (0.42%) Windows XP
Processes & Methodologies
1 53 (22.18%) Project Management
2 45 (18.83%) Agile Software Development
3 29 (12.13%) Business Intelligence
4 27 (11.30%) Stakeholder Management
5 26 (10.88%) ERP
6 21 (8.79%) Analytics
7 16 (6.69%) Change Management
7 16 (6.69%) Continuous Integration
7 16 (6.69%) Service Delivery
8 15 (6.28%) MVC
8 15 (6.28%) Prototyping
8 15 (6.28%) Web Development
9 14 (5.86%) Business Development
9 14 (5.86%) Information Security
9 14 (5.86%) ITIL
10 13 (5.44%) DevOps
10 13 (5.44%) Unit Testing
11 12 (5.02%) Problem-Solving
12 11 (4.60%) Business Analysis
13 10 (4.18%) E-Commerce
Programming Languages
1 63 (26.36%) JavaScript
2 26 (10.88%) SQL
3 21 (8.79%) C#
4 20 (8.37%) Java
5 16 (6.69%) Apex Code
6 15 (6.28%) VBA
7 10 (4.18%) Python
7 10 (4.18%) VB.NET
8 9 (3.77%) SOQL
8 9 (3.77%) SOSL
9 7 (2.93%) C
9 7 (2.93%) T-SQL
10 2 (0.84%) Java 8
10 2 (0.84%) PL/SQL
10 2 (0.84%) PowerShell
10 2 (0.84%) Ruby
10 2 (0.84%) Shell Script
11 1 (0.42%) R
Qualifications
1 47 (19.67%) Degree
2 8 (3.35%) ISEB
3 7 (2.93%) Computer Science Degree
4 5 (2.09%) HND
5 4 (1.67%) ITIL Foundation Certificate
5 4 (1.67%) PMP
6 2 (0.84%) Security Cleared
7 1 (0.42%) ISTQB
7 1 (0.42%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (5.02%) GDPR
2 5 (2.09%) ISO/IEC 27001
3 4 (1.67%) SLA
4 2 (0.84%) PMO
4 2 (0.84%) QA
4 2 (0.84%) Solvency II
System Software
1 8 (3.35%) Active Directory
2 3 (1.26%) Hyper-V
3 2 (0.84%) Virtual Machines
4 1 (0.42%) VMware Infrastructure
Systems Management
1 4 (1.67%) OpenView
2 3 (1.26%) Ansible
2 3 (1.26%) Opscode Chef
2 3 (1.26%) Puppet
3 2 (0.84%) CA Wily
3 2 (0.84%) Graylog
3 2 (0.84%) Hadoop YARN
3 2 (0.84%) PingFederate
3 2 (0.84%) SCOM
3 2 (0.84%) Terraform
4 1 (0.42%) Salt
Vendors
1 59 (24.69%) Microsoft
2 34 (14.23%) Salesforce.com
3 23 (9.62%) Oracle
3 23 (9.62%) SAP
4 13 (5.44%) Pardot
5 12 (5.02%) Mitel
6 8 (3.35%) Avaya
6 8 (3.35%) Google
7 7 (2.93%) Cisco
8 4 (1.67%) Adobe
8 4 (1.67%) Cognizant
8 4 (1.67%) Remedy
8 4 (1.67%) ServiceNow
9 3 (1.26%) Capita
9 3 (1.26%) Sage
9 3 (1.26%) Samsung
9 3 (1.26%) Workday
10 2 (0.84%) Alteryx
10 2 (0.84%) MapR
10 2 (0.84%) Splunk