Period
to 20 August 2019

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 August 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South East > Surrey
6 months to
20 Aug 2019
Same period 2018 Same period 2017
Rank 64 53 42
Rank change year-on-year -11 -11 -4
Permanent jobs citing CRM 176 239 323
As % of all permanent IT jobs advertised in Surrey 4.24% 4.58% 5.71%
As % of the Processes & Methodologies category 4.57% 5.12% 6.35%
Number of salaries quoted 134 187 268
Surrey median annual salary £55,000 £45,000 £50,000
Median salary % change year-on-year +22.22% -10.00% +25.00%
10th Percentile £26,250 £30,000 £31,250
90th Percentile £68,750 £73,650 £68,000
South East median annual salary £48,500 £47,500 £43,500
% change year-on-year +2.11% +9.20% -3.33%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 3,853 4,664 5,089
As % of all permanent IT jobs advertised in Surrey 92.73% 89.31% 89.91%
Number of salaries quoted 3,187 3,847 4,097
Surrey median annual salary £52,500 £50,000 £48,000
Median salary % change year-on-year +5.00% +4.17% +2.13%
10th Percentile £29,000 £29,000 £28,500
90th Percentile £77,500 £72,500 £68,750
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

CRM
Job Vacancy Trend in Surrey

Job postings citing CRM as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for CRM in Surrey

CRM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Surrey.

Salary trend for CRM in Surrey

CRM
Salary Histogram in Surrey

The salary distribution of IT jobs citing CRM in Surrey over the 6 months to 20 August 2019.

Salary histogram for CRM in Surrey

CRM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Surrey region over the 6 months to 20 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking -13 20 £62,500 +35.14% 3
Chertsey +12 18 £33,750 -38.64%
Guildford +16 16 £41,000 -3.53% 3
Reigate +11 10 £90,000 +100.00% 1
Staines +1 9 £27,500 -56.86% 2
Redhill +1 9 £65,000 +44.44% 1
Leatherhead -13 8 £37,500 +25.00% 3
Egham -13 7 £55,000 +69.23%
Epsom -6 5 £37,500 -16.67% 1
Weybridge +5 3 £55,000 +29.41% 1
Farnham +12 1 £30,000 -33.33%
Camberley -9 1 £41,000 -0.61%
Walton-on-Thames -14 1 £35,000 -27.46%
CRM
South East

For the 6 months to 20 August 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for CRM.

1 59 (33.52%) Agile Software Development
2 50 (28.41%) Microsoft
3 48 (27.27%) Marketing
4 46 (26.14%) Dynamics CRM
5 40 (22.73%) SQL
6 36 (20.45%) Business Intelligence
7 33 (18.75%) SAP
7 33 (18.75%) Salesforce.com
8 30 (17.05%) ERP
9 29 (16.48%) Project Management
9 29 (16.48%) Finance
10 26 (14.77%) Microsoft Azure
11 25 (14.20%) Dynamics 365
11 25 (14.20%) JavaScript
12 23 (13.07%) PRINCE2
12 23 (13.07%) Stakeholder Management
13 22 (12.50%) C#
14 21 (11.93%) Workflow
14 21 (11.93%) Office 365
15 20 (11.36%) Campaign Management
15 20 (11.36%) Adobe
15 20 (11.36%) Degree
16 18 (10.23%) Analytics
17 15 (8.52%) Digital Marketing
17 15 (8.52%) Process Improvement
17 15 (8.52%) Salesforce Marketing Cloud
18 14 (7.95%) Problem-Solving
18 14 (7.95%) Unit4 Business World
18 14 (7.95%) HTML
18 14 (7.95%) .NET

CRM
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.95%) SharePoint
2 4 (2.27%) SugarCRM
3 3 (1.70%) MS Exchange
3 3 (1.70%) NetWeaver
4 2 (1.14%) Confluence
4 2 (1.14%) Exchange Server 2010
5 1 (0.57%) Apache Spark
5 1 (0.57%) BizTalk Server
5 1 (0.57%) CMS
5 1 (0.57%) DNN
5 1 (0.57%) SAS
5 1 (0.57%) Skype for Business
Applications
1 11 (6.25%) Microsoft Office
2 4 (2.27%) Microsoft Excel
2 4 (2.27%) MS Visio
3 3 (1.70%) Microsoft PowerPoint
4 2 (1.14%) InDesign
5 1 (0.57%) Chatbot
Business Applications
1 46 (26.14%) Dynamics CRM
2 14 (7.95%) Unit4 Business World
3 11 (6.25%) SAP EHS
3 11 (6.25%) SAP IBP
4 8 (4.55%) Adobe Campaign
4 8 (4.55%) Unica
5 5 (2.84%) Sage X3
5 5 (2.84%) SAP SCM
6 4 (2.27%) FastStats
6 4 (2.27%) FastStats PeopleStage
6 4 (2.27%) SAP CRM
7 2 (1.14%) Dynamics NAV
8 1 (0.57%) Dynamics GP
8 1 (0.57%) NetSuite
8 1 (0.57%) Oracle EBS
8 1 (0.57%) Oracle HRMS
8 1 (0.57%) Salesforce.com CRM
Cloud Services
1 26 (14.77%) Microsoft Azure
2 25 (14.20%) Dynamics 365
3 21 (11.93%) Office 365
4 9 (5.11%) Azure Active Directory
4 9 (5.11%) iPaaS
5 8 (4.55%) Responsys
5 8 (4.55%) Silverpop
6 7 (3.98%) Google Analytics
6 7 (3.98%) Power Platform
7 5 (2.84%) Adobe Creative Cloud
7 5 (2.84%) SaaS
8 2 (1.14%) Amazon AWS
9 1 (0.57%) Cloud Computing
9 1 (0.57%) GitHub
9 1 (0.57%) Google Cloud Platform
9 1 (0.57%) Mimecast
9 1 (0.57%) OneDrive
9 1 (0.57%) PowerApps
9 1 (0.57%) Salesforce Sales Cloud
9 1 (0.57%) Veeva
Communications & Networking
1 4 (2.27%) Internet
1 4 (2.27%) WAN
2 2 (1.14%) Skype
2 2 (1.14%) SMS
3 1 (0.57%) DHCP
3 1 (0.57%) DNS
3 1 (0.57%) FTP
3 1 (0.57%) LAN
3 1 (0.57%) TCP/IP
3 1 (0.57%) VoIP
3 1 (0.57%) VPN
Database & Business Intelligence
1 10 (5.68%) SQL Server
2 6 (3.41%) Power BI
2 6 (3.41%) SQL Server Reporting Services
3 5 (2.84%) BusinessObjects
3 5 (2.84%) Crystal Reports
4 4 (2.27%) Relational Database
5 3 (1.70%) SAP BW
6 2 (1.14%) Data Warehouse
7 1 (0.57%) Big Data
7 1 (0.57%) DB2
7 1 (0.57%) DB2 UDB
7 1 (0.57%) Hadoop
7 1 (0.57%) MS Access
7 1 (0.57%) Oracle BI Publisher
7 1 (0.57%) Oracle Reports
7 1 (0.57%) QlikView
7 1 (0.57%) SQL Server 2008
7 1 (0.57%) SQL Server 2012
7 1 (0.57%) SQL Server Integration Services
Development Applications
1 10 (5.68%) Visual Studio Team System
2 7 (3.98%) NUnit
3 5 (2.84%) Team Foundation Server
4 2 (1.14%) JIRA
5 1 (0.57%) Octopus Deploy
5 1 (0.57%) Selenium
5 1 (0.57%) SQL Server Management Studio (SSMS)
5 1 (0.57%) Toad
5 1 (0.57%) Visual Studio Coded UI
General
1 48 (27.27%) Marketing
2 29 (16.48%) Finance
3 11 (6.25%) Manufacturing
4 9 (5.11%) Public Sector
5 8 (4.55%) Legal
6 5 (2.84%) Law
7 2 (1.14%) Financial Institution
8 1 (0.57%) Advertising
8 1 (0.57%) Back Office
8 1 (0.57%) Banking
8 1 (0.57%) Billing
Job Titles
1 29 (16.48%) Analyst
1 29 (16.48%) Developer
2 25 (14.20%) Project Manager
3 21 (11.93%) CRM Developer
4 20 (11.36%) IT Manager
5 18 (10.23%) Consultant
6 17 (9.66%) IT Project Manager
7 15 (8.52%) CRM Analyst
8 12 (6.82%) Dynamics CRM Developer
9 9 (5.11%) Architect
9 9 (5.11%) CRM Manager
9 9 (5.11%) Technical Analyst
10 8 (4.55%) Software Developer
10 8 (4.55%) Solutions Architect
11 7 (3.98%) .NET Developer
11 7 (3.98%) Business Analyst
11 7 (3.98%) Business Manager
11 7 (3.98%) Senior .NET Developer
11 7 (3.98%) Senior Developer
11 7 (3.98%) Support Analyst
Libraries, Frameworks & Software Standards
1 14 (7.95%) .NET
1 14 (7.95%) HTML
2 11 (6.25%) EDI
3 7 (3.98%) Velocity
3 7 (3.98%) WCF
4 6 (3.41%) ASP.NET
4 6 (3.41%) JSON
4 6 (3.41%) REST
4 6 (3.41%) SOAP
4 6 (3.41%) Twitter Bootstrap
4 6 (3.41%) Web Services
4 6 (3.41%) WPF
5 5 (2.84%) AngularJS
5 5 (2.84%) ASP.NET MVC
5 5 (2.84%) CSS
5 5 (2.84%) Middleware
5 5 (2.84%) SAP ALE
5 5 (2.84%) SAP BSP
5 5 (2.84%) SAP XI
5 5 (2.84%) WinForms
Miscellaneous
1 5 (2.84%) Algorithms
1 5 (2.84%) Analytical Skills
1 5 (2.84%) Digital Media
2 4 (2.27%) Client/Server
2 4 (2.27%) Data Structures
2 4 (2.27%) Self-Motivation
3 3 (1.70%) Management Information System
4 2 (1.14%) LIMS
4 2 (1.14%) Marketing Technology
4 2 (1.14%) User Experience
5 1 (0.57%) Augmented Reality
5 1 (0.57%) Driving Licence
5 1 (0.57%) Foreign Exchange (FX)
5 1 (0.57%) Greenfield Project
5 1 (0.57%) iPad
5 1 (0.57%) iPhone
5 1 (0.57%) Mobile App
Operating Systems
1 8 (4.55%) Windows
2 5 (2.84%) Windows 10
2 5 (2.84%) Windows Server
2 5 (2.84%) Windows Server 2012
3 4 (2.27%) Windows 7
4 3 (1.70%) Windows Server 2008
5 1 (0.57%) Android
5 1 (0.57%) Unix
Processes & Methodologies
1 59 (33.52%) Agile Software Development
2 36 (20.45%) Business Intelligence
3 30 (17.05%) ERP
4 29 (16.48%) Project Management
5 23 (13.07%) PRINCE2
5 23 (13.07%) Stakeholder Management
6 21 (11.93%) Workflow
7 20 (11.36%) Campaign Management
8 18 (10.23%) Analytics
9 15 (8.52%) Digital Marketing
9 15 (8.52%) Process Improvement
10 14 (7.95%) Problem-Solving
11 13 (7.39%) Scrum
12 12 (6.82%) OO
13 11 (6.25%) DevOps
13 11 (6.25%) E-Commerce
13 11 (6.25%) UML
13 11 (6.25%) User Stories
13 11 (6.25%) Waterfall
14 10 (5.68%) Continuous Improvement
Programming Languages
1 40 (22.73%) SQL
2 25 (14.20%) JavaScript
3 22 (12.50%) C#
4 12 (6.82%) Java
5 9 (5.11%) Python
6 7 (3.98%) C++
7 5 (2.84%) ABAP
8 4 (2.27%) C
9 2 (1.14%) R
10 1 (0.57%) PowerShell
Qualifications
1 20 (11.36%) Degree
2 5 (2.84%) Security Cleared
3 4 (2.27%) PMI Certification
3 4 (2.27%) PMP
4 3 (1.70%) ISEB
4 3 (1.70%) ITIL Certification
4 3 (1.70%) Microsoft Certification
4 3 (1.70%) SAP Certification
5 2 (1.14%) APMP
5 2 (1.14%) SC Cleared
6 1 (0.57%) Computer Science Degree
6 1 (0.57%) ISTQB
6 1 (0.57%) MCITP
6 1 (0.57%) MCP
6 1 (0.57%) MCSA
6 1 (0.57%) MCSE
Quality Assurance & Compliance
1 13 (7.39%) QA
2 10 (5.68%) SLA
3 3 (1.70%) GDPR
4 2 (1.14%) PMO
5 1 (0.57%) Cyber Essentials
5 1 (0.57%) ISO/IEC 27001
System Software
1 12 (6.82%) Active Directory
2 5 (2.84%) Hyper-V
3 2 (1.14%) VMware Infrastructure
Systems Management
1 1 (0.57%) AirWatch
1 1 (0.57%) Cisco CUCM
1 1 (0.57%) Cisco UCCX
1 1 (0.57%) Microsoft Intune
1 1 (0.57%) SCCM
1 1 (0.57%) Systems Management Server (SMS)
Vendors
1 50 (28.41%) Microsoft
2 33 (18.75%) Salesforce.com
2 33 (18.75%) SAP
3 20 (11.36%) Adobe
4 15 (8.52%) Salesforce Marketing Cloud
5 10 (5.68%) VMware
6 9 (5.11%) IBM
7 8 (4.55%) Google
8 5 (2.84%) Sage
8 5 (2.84%) Veeam
9 4 (2.27%) Oracle
10 3 (1.70%) Mitel
11 2 (1.14%) Meraki
11 2 (1.14%) Tableau
12 1 (0.57%) ForgeRock
12 1 (0.57%) Infor
12 1 (0.57%) Paxata
12 1 (0.57%) Sitecore
12 1 (0.57%) Teradata
12 1 (0.57%) Workday