Period
to 26 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South East > Surrey
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 67 36 48
Rank change year-on-year -31 +12 +26
Permanent jobs citing CRM 222 323 432
As % of all permanent IT jobs advertised in Surrey 4.21% 6.04% 5.44%
As % of the Processes & Methodologies category 4.77% 7.04% 6.19%
Number of salaries quoted 158 254 349
Surrey median annual salary £45,000 £47,500 £40,000
Median salary % change year-on-year -5.26% +18.75% -23.81%
10th Percentile £31,250 £30,500 £27,500
90th Percentile £72,500 £68,000 £66,900
South East median annual salary £47,250 £43,500 £45,000
% change year-on-year +8.62% -3.33% -5.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,657 4,590 6,984
As % of all permanent IT jobs advertised in Surrey 88.28% 85.76% 87.94%
Number of salaries quoted 3,858 3,694 5,942
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £29,750 £27,407 £26,250
90th Percentile £70,000 £68,750 £68,750
South East median annual salary £46,000 £45,000 £45,000
% change year-on-year +2.22% - -

CRM
Job Vacancy Trend in Surrey

Job postings citing CRM as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for CRM in Surrey

CRM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Surrey.

Salary trend for CRM in Surrey

CRM
Salary Histogram in Surrey

The salary distribution of IT jobs citing CRM in Surrey over the 6 months to 26 May 2018.

Salary histogram for CRM in Surrey

CRM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Surrey region over the 6 months to 26 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham +17 36 £32,500 -31.58%
Woking -19 21 £47,500 -5.00% 2
Guildford -4 20 £41,500 +7.79% 1
Staines -2 18 £45,000 -31.03% 2
Leatherhead +2 13 £47,500 +40.74%
Dorking - 11 £42,500 -
Epsom +2 8 £45,000 -2.70%
Redhill +16 7 £43,750 -27.69%
Reigate -46 7 £70,000 +11.11%
Weybridge -9 6 £50,000 -28.57%
Walton-on-Thames -3 5 £47,000 -1.05% 1
Farnham -7 5 £47,500 +28.38% 2
Addlestone - 5 £32,500 -
Lightwater +1 2 £24,500 -42.35%
Chertsey -21 2 £75,000 +130.77% 1
Godalming -21 2 £24,500 -5.77%
Camberley - 1 £45,000 - 2
CRM
South East

For the 6 months to 26 May 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for CRM.

1 74 (33.33%) Dynamics CRM
2 66 (29.73%) JavaScript
3 63 (28.38%) Microsoft
4 53 (23.87%) HTML
5 48 (21.62%) Marketing
6 43 (19.37%) .NET
7 42 (18.92%) CSS
8 39 (17.57%) Salesforce.com
9 38 (17.12%) Finance
10 34 (15.32%) Agile Software Development
10 34 (15.32%) Degree
11 32 (14.41%) REST
12 30 (13.51%) Dynamics 365
13 29 (13.06%) C#
14 27 (12.16%) SQL Server
15 26 (11.71%) Web Services
15 26 (11.71%) Business Development
16 25 (11.26%) ERP
16 25 (11.26%) Project Management
17 24 (10.81%) XML
18 23 (10.36%) Java
18 23 (10.36%) Data Analysis
18 23 (10.36%) Prototyping
18 23 (10.36%) Pardot
18 23 (10.36%) Analytics
19 22 (9.91%) Continuous Integration
19 22 (9.91%) Microsoft Azure
19 22 (9.91%) J2EE
19 22 (9.91%) SAP
20 21 (9.46%) Ant

CRM
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (8.11%) SharePoint
2 12 (5.41%) IIS
3 8 (3.60%) BizTalk Server
4 5 (2.25%) WebLogic
5 3 (1.35%) SharePoint 2013
6 2 (0.90%) Apache Spark
6 2 (0.90%) MS Exchange
6 2 (0.90%) SharePoint 2010
6 2 (0.90%) SugarCRM
7 1 (0.45%) Apache
7 1 (0.45%) CMS
7 1 (0.45%) Exchange Server 2013
Applications
1 14 (6.31%) Microsoft Office
2 11 (4.95%) Microsoft Excel
3 2 (0.90%) MS Visio
4 1 (0.45%) Microsoft PowerPoint
4 1 (0.45%) Microsoft Project
Business Applications
1 74 (33.33%) Dynamics CRM
2 16 (7.21%) Salesforce.com CRM
3 10 (4.50%) Remedy ITSM
3 10 (4.50%) SAP CRM
4 7 (3.15%) NetSuite
5 6 (2.70%) SAP FS
6 5 (2.25%) Dynamics AX
6 5 (2.25%) SAP Hybris
7 4 (1.80%) Eloqua
8 3 (1.35%) Dynamics NAV
9 2 (0.90%) Sage CRM
10 1 (0.45%) Adobe Campaign
10 1 (0.45%) Lawson
10 1 (0.45%) Oracle Procure-to-Pay
Cloud Services
1 30 (13.51%) Dynamics 365
2 22 (9.91%) Microsoft Azure
3 21 (9.46%) Salesforce Service Cloud
4 15 (6.76%) Force.com
4 15 (6.76%) Office 365
5 12 (5.41%) Amazon AWS
6 6 (2.70%) SaaS
7 3 (1.35%) Google Analytics
8 2 (0.90%) PaaS
9 1 (0.45%) Cloud Computing
9 1 (0.45%) GitHub
9 1 (0.45%) Google Play
9 1 (0.45%) IaaS
9 1 (0.45%) Responsys
9 1 (0.45%) Silverpop
Communications & Networking
1 4 (1.80%) Firewall
2 3 (1.35%) Internet
2 3 (1.35%) TCP/IP
3 2 (0.90%) DNS
3 2 (0.90%) Intranet
3 2 (0.90%) LAN
3 2 (0.90%) VoIP
3 2 (0.90%) WAN
4 1 (0.45%) Extranet
4 1 (0.45%) VPN
Database & Business Intelligence
1 27 (12.16%) SQL Server
2 12 (5.41%) Azure SQL Database
3 10 (4.50%) SQL Server Integration Services
3 10 (4.50%) SQL Server Reporting Services
4 7 (3.15%) MS Access
4 7 (3.15%) NoSQL
5 4 (1.80%) SQL Server 2012
6 3 (1.35%) RDBMS
6 3 (1.35%) Relational Database
7 2 (0.90%) Amazon Redshift
7 2 (0.90%) Data Warehouse
7 2 (0.90%) Hadoop
7 2 (0.90%) MySQL
7 2 (0.90%) OLAP
7 2 (0.90%) PostgreSQL
7 2 (0.90%) Qlik Sense
7 2 (0.90%) QlikView
7 2 (0.90%) SQL Server Analysis Services
8 1 (0.45%) SQL Server 2014
Development Applications
1 21 (9.46%) Ant
2 10 (4.50%) LSMW
2 10 (4.50%) Team Foundation Server
3 7 (3.15%) Visual Studio
3 7 (3.15%) Visual Studio Team System
4 3 (1.35%) MSBuild
General
1 48 (21.62%) Marketing
2 38 (17.12%) Finance
3 20 (9.01%) Advertising
4 7 (3.15%) Legal
5 6 (2.70%) Retail
6 2 (0.90%) Manufacturing
6 2 (0.90%) Telecoms
7 1 (0.45%) Back Office
7 1 (0.45%) Korean Language
Job Titles
1 64 (28.83%) Developer
2 35 (15.77%) Analyst
3 23 (10.36%) CRM Developer
4 21 (9.46%) Architect
4 21 (9.46%) Consultant
5 19 (8.56%) Salesforce Developer
6 16 (7.21%) Support Analyst
7 15 (6.76%) Account Manager
7 15 (6.76%) CRM Consultant
7 15 (6.76%) Solutions Architect
8 14 (6.31%) Applications Support
8 14 (6.31%) Applications Support Analyst
9 12 (5.41%) CRM Analyst
9 12 (5.41%) Support Engineer
10 11 (4.95%) Senior Analyst
11 10 (4.50%) Designer
11 10 (4.50%) IT Manager
11 10 (4.50%) IT Support
11 10 (4.50%) Senior Applications Support Analyst
11 10 (4.50%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 53 (23.87%) HTML
2 43 (19.37%) .NET
3 42 (18.92%) CSS
4 32 (14.41%) REST
5 26 (11.71%) Web Services
6 24 (10.81%) XML
7 22 (9.91%) J2EE
8 21 (9.46%) JSON
8 21 (9.46%) Visualforce
9 20 (9.01%) SOAP
10 18 (8.11%) ASP.NET
10 18 (8.11%) DHTML
11 15 (6.76%) J2SE
12 14 (6.31%) AngularJS
12 14 (6.31%) ASP.NET Web API
13 12 (5.41%) jQuery
13 12 (5.41%) Twitter Bootstrap
14 11 (4.95%) WCF
15 9 (4.05%) .NET Framework
16 8 (3.60%) Ajax
Miscellaneous
1 15 (6.76%) Analytical Skills
2 14 (6.31%) Computer Science
3 9 (4.05%) Management Information System
4 8 (3.60%) Self-Motivation
5 7 (3.15%) User Experience
6 5 (2.25%) Graphic Design
7 4 (1.80%) Enterprise Software
7 4 (1.80%) FMCG
8 3 (1.35%) Driving Licence
8 3 (1.35%) Fat Client
8 3 (1.35%) Thin Client
9 2 (0.90%) Mobile App
9 2 (0.90%) Virtual Team
10 1 (0.45%) AS400
10 1 (0.45%) Client/Server
10 1 (0.45%) Data Centre
Operating Systems
1 18 (8.11%) Windows
2 15 (6.76%) Windows Server
3 10 (4.50%) Unix
4 9 (4.05%) Windows Server 2012
5 7 (3.15%) Windows Server 2008
6 5 (2.25%) Linux
7 2 (0.90%) Windows 10
7 2 (0.90%) Windows 7
Processes & Methodologies
1 34 (15.32%) Agile Software Development
2 26 (11.71%) Business Development
3 25 (11.26%) ERP
3 25 (11.26%) Project Management
4 23 (10.36%) Analytics
4 23 (10.36%) Data Analysis
4 23 (10.36%) Prototyping
5 22 (9.91%) Continuous Integration
6 21 (9.46%) Stakeholder Management
7 18 (8.11%) DevOps
7 18 (8.11%) Translating Business Requirements
7 18 (8.11%) Unit Testing
8 17 (7.66%) MVC
9 16 (7.21%) Coaching
9 16 (7.21%) Migration
10 15 (6.76%) Data Migration
10 15 (6.76%) IT Strategy
10 15 (6.76%) ITIL
11 13 (5.86%) Service Delivery
11 13 (5.86%) Web Development
Programming Languages
1 66 (29.73%) JavaScript
2 29 (13.06%) C#
3 23 (10.36%) Java
4 21 (9.46%) Apex Code
5 20 (9.01%) SQL
6 15 (6.76%) SOQL
6 15 (6.76%) SOSL
7 10 (4.50%) ABAP
8 5 (2.25%) Java 8
8 5 (2.25%) PL/SQL
8 5 (2.25%) Shell Script
8 5 (2.25%) VB.NET
9 4 (1.80%) Python
9 4 (1.80%) SAPscript
9 4 (1.80%) T-SQL
10 2 (0.90%) Ruby
11 1 (0.45%) PHP
11 1 (0.45%) R
11 1 (0.45%) VB
Qualifications
1 34 (15.32%) Degree
2 6 (2.70%) Computer Science Degree
3 4 (1.80%) ISEB
3 4 (1.80%) SC Cleared
3 4 (1.80%) Security Cleared
4 3 (1.35%) Microsoft Certification
5 2 (0.90%) ITIL Foundation Certificate
5 2 (0.90%) MCP
6 1 (0.45%) ACCA
6 1 (0.45%) ISTQB
6 1 (0.45%) ISTQB Foundation Certification
6 1 (0.45%) PMI Certification
6 1 (0.45%) PMP
Quality Assurance & Compliance
1 5 (2.25%) QA
1 5 (2.25%) SLA
2 2 (0.90%) GDPR
2 2 (0.90%) Solvency II
3 1 (0.45%) PMO
System Software
1 9 (4.05%) Active Directory
2 7 (3.15%) Hyper-V
3 2 (0.90%) VMware Infrastructure
4 1 (0.45%) Terminal Server
Systems Management
1 10 (4.50%) OpenView
2 5 (2.25%) CA Wily
3 3 (1.35%) SCOM
4 2 (0.90%) Hadoop YARN
5 1 (0.45%) Ansible
5 1 (0.45%) Microsoft Data Protection Manager
5 1 (0.45%) Opscode Chef
5 1 (0.45%) Puppet
5 1 (0.45%) Salt
5 1 (0.45%) SCCM
Vendors
1 63 (28.38%) Microsoft
2 39 (17.57%) Salesforce.com
3 23 (10.36%) Pardot
4 22 (9.91%) SAP
5 14 (6.31%) Oracle
6 11 (4.95%) Google
7 10 (4.50%) Cognizant
7 10 (4.50%) Remedy
7 10 (4.50%) ServiceNow
8 8 (3.60%) Marketo
8 8 (3.60%) VMware
9 6 (2.70%) Adobe
9 6 (2.70%) OpenText
10 5 (2.25%) AppDynamics
10 5 (2.25%) CA
10 5 (2.25%) hybris
11 3 (1.35%) Sage
11 3 (1.35%) Samsung
12 2 (0.90%) Capita
12 2 (0.90%) Dell