Period
to 22 July 2018

The median annual salary for a Support Engineer was £29,000 in advertised job vacancies in Surrey during the 6 months to 22 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Surrey
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 67 73 55
Rank change year-on-year +6 -18 -6
Permanent jobs requiring a Support Engineer 207 218 379
As % of all permanent IT jobs advertised in Surrey 3.95% 3.82% 4.83%
As % of the Job Titles category 4.12% 3.95% 4.94%
Number of salaries quoted 169 204 336
Surrey median annual salary £29,000 £30,750 £33,500
Median salary % change year-on-year -5.69% -8.21% -4.29%
10th Percentile £20,000 £20,500 £21,125
90th Percentile £48,750 £52,500 £52,500
South East median annual salary £30,000 £30,000 £32,500
% change year-on-year - -7.69% +8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 5,028 5,516 7,665
% of permanent IT jobs with a recognized job title 96.03% 96.72% 97.59%
Number of salaries quoted 4,181 4,512 6,549
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,750 £26,250 £26,250
90th Percentile £70,000 £68,000 £68,050
South East median annual salary £45,000 £45,000 £45,000

Support Engineer
Job Vacancy Trend in Surrey

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Support Engineer in Surrey

Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Surrey.

Salary trend for Support Engineer in Surrey

Support Engineer
Salary Histogram in Surrey

The salary distribution of IT jobs citing Support Engineer in Surrey over the 6 months to 22 July 2018.

Salary histogram for Support Engineer in Surrey

Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Surrey region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford 0 39 £26,500 -14.52% 3
Godalming -2 28 £25,000 - 2
Leatherhead -4 19 £25,750 -2.83% 1
Weybridge -7 17 £28,500 -5.00%
Reigate 0 16 £37,000 +13.85% 1
Woking +2 9 £26,000 -20.00% 4
Cobham +4 4 £35,000 +25.00%
Staines +2 4 £37,500 +20.97% 2
Epsom -4 4 £35,000 +55.56%
Camberley -18 4 £47,500 +25.00%
Farnham -19 4 £21,000 -2.33%
Egham +28 3 £33,750 +1.50%
Chertsey +12 3 £26,000 -
Redhill +7 3 £22,000 -48.24% 3
Shepperton - 1 - - 1
Tadworth - 1 £17,000 -
Thames Ditton - 1 £21,500 -
Lightwater - 1 £24,500 -
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 22 July 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring Support Engineer in the job title.

1 136 (65.70%) Windows
2 100 (48.31%) Active Directory
3 97 (46.86%) Microsoft
4 59 (28.50%) Windows Server
5 58 (28.02%) VMware
6 52 (25.12%) Office 365
7 43 (20.77%) DNS
8 42 (20.29%) Hyper-V
9 40 (19.32%) Microsoft Certification
10 39 (18.84%) Apple
11 37 (17.87%) MS Exchange
11 37 (17.87%) Microsoft Office
12 33 (15.94%) MCSE
12 33 (15.94%) SCCM
13 32 (15.46%) Windows 7
13 32 (15.46%) SQL Server
13 32 (15.46%) DHCP
14 31 (14.98%) SQL
14 31 (14.98%) Windows Server 2012
15 30 (14.49%) Windows Server 2008
16 28 (13.53%) Windows 10
17 26 (12.56%) Exchange Server 2010
17 26 (12.56%) Problem-Solving
18 24 (11.59%) Cisco
19 23 (11.11%) Exchange Server 2013
20 22 (10.63%) ITIL
21 20 (9.66%) Oracle
21 20 (9.66%) Microsoft Azure
21 20 (9.66%) Windows 8
22 19 (9.18%) DBS Check

Support Engineer Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (17.87%) MS Exchange
2 26 (12.56%) Exchange Server 2010
3 23 (11.11%) Exchange Server 2013
4 5 (2.42%) DataSynapse
4 5 (2.42%) IIS
4 5 (2.42%) SharePoint
5 4 (1.93%) Skype for Business
6 3 (1.45%) Apache
6 3 (1.45%) nginx
6 3 (1.45%) Tomcat
6 3 (1.45%) WebLogic
6 3 (1.45%) WebSphere
7 2 (0.97%) OpenStack
8 1 (0.48%) Blackberry Enterprise Server
8 1 (0.48%) Exchange Server 2007
Applications
1 37 (17.87%) Microsoft Office
2 8 (3.86%) Microsoft Excel
3 4 (1.93%) AutoCAD
4 1 (0.48%) Microsoft PowerPoint
Business Applications
1 3 (1.45%) Dynamics CRM
2 2 (0.97%) Remedy ITSM
3 1 (0.48%) Sage CRM
Cloud Services
1 52 (25.12%) Office 365
2 20 (9.66%) Microsoft Azure
3 12 (5.80%) Amazon AWS
4 4 (1.93%) Mimecast
5 3 (1.45%) OneDrive
6 2 (0.97%) Dynamics 365
6 2 (0.97%) G Suite
6 2 (0.97%) SaaS
7 1 (0.48%) Dropbox
Communications & Networking
1 43 (20.77%) DNS
2 32 (15.46%) DHCP
3 19 (9.18%) Firewall
4 18 (8.70%) LAN
4 18 (8.70%) WAN
5 17 (8.21%) TCP/IP
6 12 (5.80%) VoIP
7 10 (4.83%) WebEx
8 8 (3.86%) Wireless
9 6 (2.90%) PBX
10 5 (2.42%) Skype
10 5 (2.42%) VPN
11 4 (1.93%) Broadband
11 4 (1.93%) Internet
11 4 (1.93%) Intranet
11 4 (1.93%) Wi-Fi
12 3 (1.45%) Cisco ASA
12 3 (1.45%) Reverse Proxy
12 3 (1.45%) Unified Communications
13 2 (0.97%) Wireshark
Database & Business Intelligence
1 32 (15.46%) SQL Server
2 6 (2.90%) Hadoop
2 6 (2.90%) MySQL
3 5 (2.42%) Data Warehouse
3 5 (2.42%) SQL Server 2016
4 4 (1.93%) Big Data
5 3 (1.45%) Oracle Database
6 2 (0.97%) Power BI
6 2 (0.97%) SQL Server Reporting Services
7 1 (0.48%) Relational Database
7 1 (0.48%) SQL Server 2012
7 1 (0.48%) SQL Server 2014
Development Applications
1 3 (1.45%) Git (software)
1 3 (1.45%) JIRA
2 2 (0.97%) Visual Studio
General
1 19 (9.18%) Finance
2 10 (4.83%) Retail
3 8 (3.86%) Telecoms
4 5 (2.42%) Law
5 2 (0.97%) Marketing
6 1 (0.48%) Legal
Libraries, Frameworks & Software Standards
1 9 (4.35%) HTML
2 6 (2.90%) JSON
3 5 (2.42%) XML
4 4 (1.93%) SOAP
4 4 (1.93%) Web Services
5 3 (1.45%) CSS
5 3 (1.45%) EJB
5 3 (1.45%) J2EE
5 3 (1.45%) Middleware
6 2 (0.97%) .NET
6 2 (0.97%) Software Packaging
7 1 (0.48%) Ajax
7 1 (0.48%) WAP
7 1 (0.48%) XHTML
Miscellaneous
1 13 (6.28%) Data Centre
2 12 (5.80%) iPad
3 10 (4.83%) Analytical Skills
4 9 (4.35%) Computer Science
4 9 (4.35%) Management Information System
5 8 (3.86%) Driving Licence
5 8 (3.86%) Fat Client
5 8 (3.86%) Thin Client
6 5 (2.42%) Enterprise Software
7 4 (1.93%) iPhone
7 4 (1.93%) Mainframe
7 4 (1.93%) Virtual Team
8 3 (1.45%) Private Cloud
8 3 (1.45%) Self-Motivation
8 3 (1.45%) Smartphone
9 2 (0.97%) Mobile App
9 2 (0.97%) NHS
9 2 (0.97%) Public Cloud
10 1 (0.48%) Blackberry
10 1 (0.48%) EPoS
Operating Systems
1 136 (65.70%) Windows
2 59 (28.50%) Windows Server
3 32 (15.46%) Windows 7
4 31 (14.98%) Windows Server 2012
5 30 (14.49%) Windows Server 2008
6 28 (13.53%) Windows 10
7 20 (9.66%) Windows 8
8 18 (8.70%) Linux
9 13 (6.28%) Mac OS X
10 12 (5.80%) Unix
11 4 (1.93%) Android
11 4 (1.93%) Apple iOS
11 4 (1.93%) zOS
12 2 (0.97%) Windows XP
13 1 (0.48%) Red Hat Enterprise Linux
Processes & Methodologies
1 26 (12.56%) Problem-Solving
2 22 (10.63%) ITIL
3 8 (3.86%) CRM
4 7 (3.38%) E-Commerce
4 7 (3.38%) Open Source
5 6 (2.90%) Business Continuity
5 6 (2.90%) Information Security
5 6 (2.90%) Proactive Monitoring
6 5 (2.42%) Change Management
6 5 (2.42%) Incident Management
6 5 (2.42%) Load Balancing
6 5 (2.42%) Problem Management
6 5 (2.42%) Server Patching
6 5 (2.42%) Time Management
7 4 (1.93%) Customer Engagement
7 4 (1.93%) Customer Requirements
7 4 (1.93%) Decision-Making
7 4 (1.93%) High Availability
7 4 (1.93%) Kalman Filter
7 4 (1.93%) Web Development
Programming Languages
1 31 (14.98%) SQL
2 16 (7.73%) Java
3 10 (4.83%) C
3 10 (4.83%) PowerShell
4 9 (4.35%) C++
4 9 (4.35%) JavaScript
5 6 (2.90%) VB
6 5 (2.42%) PHP
6 5 (2.42%) VBA
7 4 (1.93%) Assembly Language
7 4 (1.93%) COBOL
7 4 (1.93%) PL/1
8 3 (1.45%) C#
8 3 (1.45%) WebLogic Scripting Tool
9 2 (0.97%) Perl
10 1 (0.48%) Python
Qualifications
1 40 (19.32%) Microsoft Certification
2 33 (15.94%) MCSE
3 19 (9.18%) DBS Check
4 18 (8.70%) MCP
5 15 (7.25%) Degree
6 14 (6.76%) MCSA
7 13 (6.28%) MCITP
8 11 (5.31%) MCTS
9 5 (2.42%) VMware Certified Professional (VCP)
10 4 (1.93%) CCNA
10 4 (1.93%) Cisco Certification
10 4 (1.93%) Master's Degree
11 3 (1.45%) A+ Certification
12 2 (0.97%) ACTC
12 2 (0.97%) ITIL Certification
12 2 (0.97%) ITIL Foundation Certificate
13 1 (0.48%) Computer Science Degree
13 1 (0.48%) Network+ Certification
13 1 (0.48%) SC Cleared
13 1 (0.48%) VERITAS Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (3.38%) SLA
2 2 (0.97%) PMO
3 1 (0.48%) GDPR
3 1 (0.48%) ISO 22301
3 1 (0.48%) ISO/IEC 27001
System Software
1 100 (48.31%) Active Directory
2 42 (20.29%) Hyper-V
3 18 (8.70%) VMware Infrastructure
4 7 (3.38%) Virtual Machines
4 7 (3.38%) XenApp
5 5 (2.42%) Virtual Desktop
6 4 (1.93%) XenDesktop
7 3 (1.45%) Citrix Presentation Server
7 3 (1.45%) ProxySG
8 2 (0.97%) VMware ESXi
9 1 (0.48%) Firmware
Systems Management
1 33 (15.94%) SCCM
2 9 (4.35%) SCOM
3 6 (2.90%) Backup Exec
4 4 (1.93%) SCVMM
5 3 (1.45%) Failover Clustering
5 3 (1.45%) Puppet
6 2 (0.97%) SCSM
7 1 (0.48%) Ansible
7 1 (0.48%) EdgeSight
7 1 (0.48%) HP SIM
7 1 (0.48%) Nagios
7 1 (0.48%) Symantec Endpoint Protection
7 1 (0.48%) Symantec Enterprise Vault
7 1 (0.48%) Systems Management Server (SMS)
7 1 (0.48%) Tivoli Storage Manager
7 1 (0.48%) vCenter Server
7 1 (0.48%) WSUS
Vendors
1 97 (46.86%) Microsoft
2 58 (28.02%) VMware
3 39 (18.84%) Apple
4 24 (11.59%) Cisco
5 20 (9.66%) Oracle
6 19 (9.18%) Citrix
7 13 (6.28%) SolarWinds
8 8 (3.86%) Intel
9 6 (2.90%) Avaya
9 6 (2.90%) Dell
9 6 (2.90%) HP
9 6 (2.90%) Sophos
9 6 (2.90%) Symantec
10 5 (2.42%) F5
10 5 (2.42%) Juniper
10 5 (2.42%) TOWER Software
11 4 (1.93%) Adobe
11 4 (1.93%) Mitel
11 4 (1.93%) Red Hat
12 3 (1.45%) Salesforce.com