Period
to 20 September 2018

The median annual salary for a Support Engineer was £28,500 in advertised job vacancies in Surrey during the 6 months to 20 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Surrey
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 65 94 64
Rank change year-on-year +29 -30 -7
Permanent jobs requiring a Support Engineer 219 181 313
As % of all permanent IT jobs advertised in Surrey 4.15% 3.10% 4.34%
As % of the Job Titles category 4.34% 3.20% 4.45%
Number of salaries quoted 180 166 290
Surrey median annual salary £28,500 £31,375 £33,500
Median salary % change year-on-year -9.16% -6.34% -1.47%
10th Percentile £19,700 £22,188 £21,250
90th Percentile £48,750 £45,000 £52,500
South East median annual salary £30,000 £30,000 £32,500
% change year-on-year - -7.69% +4.84%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 5,049 5,658 7,027
% of permanent IT jobs with a recognized job title 95.77% 96.90% 97.42%
Number of salaries quoted 4,235 4,657 5,937
Surrey median annual salary £47,500 £47,500 £46,500
Median salary % change year-on-year - +2.15% +3.33%
10th Percentile £26,250 £26,250 £26,750
90th Percentile £72,000 £67,500 £67,500
South East median annual salary £47,000 £45,000 £45,000
% change year-on-year +4.44% - +3.45%

Support Engineer
Job Vacancy Trend in Surrey

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Support Engineer in Surrey

Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Surrey.

Salary trend for Support Engineer in Surrey

Support Engineer
Salary Histogram in Surrey

The salary distribution of IT jobs citing Support Engineer in Surrey over the 6 months to 20 September 2018.

Salary histogram for Support Engineer in Surrey

Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Surrey region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +2 52 £27,000 -16.92% 7
Godalming +2 28 £25,000 - 1
Leatherhead +1 17 £24,000 -7.69%
Staines +19 16 £26,500 -29.33%
Weybridge -14 11 £27,000 -13.94% 2
Egham +40 10 £33,250 -
Reigate -3 10 £37,500 +28.21% 1
Redhill +9 6 £23,500 -44.71%
Woking +3 5 £34,000 -0.73% 6
Cobham +9 4 £35,000 +25.00%
Epsom -7 4 £35,000 +12.00% 1
Farnham -9 4 £21,000 - 1
Chertsey +6 3 £26,000 -
Caterham +2 2 £50,000 +42.86%
Camberley -17 2 - -
Sunbury-on-Thames -11 1 £35,000 +42.86% 1
Tadworth - 1 £17,000 -
Thames Ditton - 1 £21,500 -
Shepperton - 1 - -
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 20 September 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring Support Engineer in the job title.

1 152 (69.41%) Windows
2 103 (47.03%) Active Directory
3 92 (42.01%) Microsoft
4 71 (32.42%) Office 365
5 69 (31.51%) Windows Server
6 49 (22.37%) Microsoft Office
7 45 (20.55%) MS Exchange
8 44 (20.09%) VMware
9 39 (17.81%) DNS
10 37 (16.89%) Windows 7
11 36 (16.44%) SQL
12 35 (15.98%) Microsoft Certification
13 33 (15.07%) Hyper-V
13 33 (15.07%) SCCM
14 32 (14.61%) Windows Server 2012
15 31 (14.16%) Windows 10
15 31 (14.16%) ITIL
16 29 (13.24%) SQL Server
17 28 (12.79%) Apple
18 27 (12.33%) Microsoft Azure
19 26 (11.87%) Windows Server 2008
20 25 (11.42%) Problem-Solving
21 24 (10.96%) MCSE
21 24 (10.96%) Cisco
21 24 (10.96%) LAN
22 23 (10.50%) Citrix
22 23 (10.50%) Exchange Server 2013
23 22 (10.05%) Exchange Server 2010
23 22 (10.05%) Firewall
23 22 (10.05%) WAN

Support Engineer Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (20.55%) MS Exchange
2 23 (10.50%) Exchange Server 2013
3 22 (10.05%) Exchange Server 2010
4 8 (3.65%) SharePoint
4 8 (3.65%) Skype for Business
5 4 (1.83%) IIS
5 4 (1.83%) OpenStack
6 2 (0.91%) DataSynapse
6 2 (0.91%) Tomcat
6 2 (0.91%) WebLogic
7 1 (0.46%) Blackberry Enterprise Server
7 1 (0.46%) SharePoint 2010
Applications
1 49 (22.37%) Microsoft Office
2 9 (4.11%) Microsoft Excel
3 2 (0.91%) Microsoft PowerPoint
4 1 (0.46%) AutoCAD
Business Applications
1 5 (2.28%) Dynamics CRM
2 2 (0.91%) Remedy ITSM
3 1 (0.46%) Magento
Cloud Services
1 71 (32.42%) Office 365
2 27 (12.33%) Microsoft Azure
3 11 (5.02%) Amazon AWS
4 3 (1.37%) Mimecast
4 3 (1.37%) OneDrive
5 2 (0.91%) Amazon CloudWatch
5 2 (0.91%) Amazon EC2
5 2 (0.91%) Amazon S3
5 2 (0.91%) AWS Lambda
5 2 (0.91%) Dynamics 365
5 2 (0.91%) SaaS
5 2 (0.91%) Serverless
6 1 (0.46%) Azure Active Directory
Communications & Networking
1 39 (17.81%) DNS
2 24 (10.96%) LAN
3 22 (10.05%) DHCP
3 22 (10.05%) Firewall
3 22 (10.05%) WAN
4 19 (8.68%) TCP/IP
4 19 (8.68%) VoIP
5 15 (6.85%) VPN
6 12 (5.48%) Skype
6 12 (5.48%) WebEx
7 9 (4.11%) VLAN
7 9 (4.11%) Wireless
8 6 (2.74%) PBX
9 5 (2.28%) Broadband
9 5 (2.28%) Cisco ASA
9 5 (2.28%) Internet
10 4 (1.83%) DMZ
10 4 (1.83%) Intranet
10 4 (1.83%) SMS
10 4 (1.83%) Wi-Fi
Database & Business Intelligence
1 29 (13.24%) SQL Server
2 8 (3.65%) Hadoop
3 3 (1.37%) MySQL
4 2 (0.91%) Amazon DynamoDB
4 2 (0.91%) Amazon RDS
4 2 (0.91%) Power BI
4 2 (0.91%) SQL Server 2016
4 2 (0.91%) SQL Server Reporting Services
5 1 (0.46%) Azure SQL Database
5 1 (0.46%) Relational Database
Development Applications
1 4 (1.83%) JIRA
2 2 (0.91%) Jenkins
2 2 (0.91%) Visual Studio
General
1 13 (5.94%) Finance
2 10 (4.57%) Telecoms
3 6 (2.74%) Retail
4 5 (2.28%) Law
5 4 (1.83%) Marketing
6 3 (1.37%) Manufacturing
7 2 (0.91%) Electronics
8 1 (0.46%) Legal
Libraries, Frameworks & Software Standards
1 8 (3.65%) HTML
2 5 (2.28%) Web Services
3 4 (1.83%) CSS
4 3 (1.37%) .NET
4 3 (1.37%) JSON
5 2 (0.91%) Middleware
5 2 (0.91%) Spring Boot
6 1 (0.46%) Ajax
6 1 (0.46%) LDAP
6 1 (0.46%) REST
6 1 (0.46%) SOAP
6 1 (0.46%) Software Packaging
6 1 (0.46%) WAP
6 1 (0.46%) WCF
6 1 (0.46%) XHTML
6 1 (0.46%) XML
Miscellaneous
1 12 (5.48%) Fat Client
1 12 (5.48%) Thin Client
2 11 (5.02%) Data Centre
2 11 (5.02%) Driving Licence
3 9 (4.11%) Management Information System
4 7 (3.20%) Analytical Skills
5 6 (2.74%) Blackberry
6 5 (2.28%) Computer Science
6 5 (2.28%) Enterprise Software
7 4 (1.83%) iPhone
7 4 (1.83%) Public Cloud
7 4 (1.83%) Self-Motivation
8 3 (1.37%) Data Structures
8 3 (1.37%) PKI
9 2 (0.91%) EPoS
9 2 (0.91%) iPad
9 2 (0.91%) Mainframe
9 2 (0.91%) Mobile App
9 2 (0.91%) Private Cloud
9 2 (0.91%) Smartphone
Operating Systems
1 152 (69.41%) Windows
2 69 (31.51%) Windows Server
3 37 (16.89%) Windows 7
4 32 (14.61%) Windows Server 2012
5 31 (14.16%) Windows 10
6 26 (11.87%) Windows Server 2008
7 17 (7.76%) Windows 8
8 15 (6.85%) Linux
9 11 (5.02%) Unix
10 8 (3.65%) Android
11 5 (2.28%) Windows Phone
12 3 (1.37%) Apple iOS
13 2 (0.91%) Mac OS X
13 2 (0.91%) Windows Server 2003
13 2 (0.91%) zOS
14 1 (0.46%) Red Hat Enterprise Linux
14 1 (0.46%) Windows XP
Processes & Methodologies
1 31 (14.16%) ITIL
2 25 (11.42%) Problem-Solving
3 14 (6.39%) Infrastructure Engineering
4 9 (4.11%) Business Continuity
4 9 (4.11%) CRM
5 7 (3.20%) Continuous Improvement
5 7 (3.20%) E-Commerce
6 6 (2.74%) Problem Management
7 5 (2.28%) Agile Software Development
7 5 (2.28%) Change Management
7 5 (2.28%) Data Management
7 5 (2.28%) Kalman Filter
7 5 (2.28%) Mentoring
7 5 (2.28%) SEO
7 5 (2.28%) Server Patching
8 4 (1.83%) Asset Management
8 4 (1.83%) Business Intelligence
8 4 (1.83%) Customer Requirements
8 4 (1.83%) Decision-Making
8 4 (1.83%) Proactive Monitoring
Programming Languages
1 36 (16.44%) SQL
2 17 (7.76%) PowerShell
3 15 (6.85%) Java
4 7 (3.20%) JavaScript
5 5 (2.28%) C
5 5 (2.28%) C#
6 4 (1.83%) C++
6 4 (1.83%) VB
7 3 (1.37%) Perl
7 3 (1.37%) Python
8 2 (0.91%) Assembly Language
8 2 (0.91%) Bash Shell
8 2 (0.91%) COBOL
8 2 (0.91%) PHP
8 2 (0.91%) PL/1
8 2 (0.91%) VBA
Qualifications
1 35 (15.98%) Microsoft Certification
2 24 (10.96%) MCSE
3 13 (5.94%) Degree
4 12 (5.48%) DBS Check
5 10 (4.57%) Cisco Certification
6 9 (4.11%) MCITP
7 8 (3.65%) CCNA
7 8 (3.65%) MCSA
8 4 (1.83%) ITIL Certification
8 4 (1.83%) MCP
9 3 (1.37%) A+ Certification
10 2 (0.91%) ACTC
10 2 (0.91%) CCA
10 2 (0.91%) Citrix Certification
10 2 (0.91%) Computer Science Degree
10 2 (0.91%) Master's Degree
10 2 (0.91%) VMware Certified Professional (VCP)
11 1 (0.46%) JNCIA
11 1 (0.46%) MCPD
11 1 (0.46%) MCTS
Quality Assurance & Compliance
1 11 (5.02%) SLA
2 1 (0.46%) GDPR
2 1 (0.46%) ISO 22301
2 1 (0.46%) ISO/IEC 27001
2 1 (0.46%) PMO
System Software
1 103 (47.03%) Active Directory
2 33 (15.07%) Hyper-V
3 17 (7.76%) VMware Infrastructure
4 8 (3.65%) Virtual Machines
5 4 (1.83%) XenApp
6 3 (1.37%) ProxySG
7 2 (0.91%) Docker
7 2 (0.91%) Virtual Desktop
7 2 (0.91%) VMware ESXi
7 2 (0.91%) vSphere
7 2 (0.91%) XenDesktop
8 1 (0.46%) Microsoft App-V
8 1 (0.46%) Terminal Services
8 1 (0.46%) XenServer
Systems Management
1 33 (15.07%) SCCM
2 14 (6.39%) SCOM
3 5 (2.28%) SCVMM
4 4 (1.83%) SCSM
5 3 (1.37%) Failover Clustering
6 2 (0.91%) EdgeSight
6 2 (0.91%) Norton AntiVirus
6 2 (0.91%) Puppet
7 1 (0.46%) Ansible
7 1 (0.46%) Backup Exec
7 1 (0.46%) Microsoft Intune
7 1 (0.46%) Nagios
7 1 (0.46%) SolarWinds Orion
7 1 (0.46%) Systems Management Server (SMS)
Vendors
1 92 (42.01%) Microsoft
2 44 (20.09%) VMware
3 28 (12.79%) Apple
4 24 (10.96%) Cisco
5 23 (10.50%) Citrix
6 16 (7.31%) Oracle
7 12 (5.48%) Intel
7 12 (5.48%) SolarWinds
8 8 (3.65%) Sophos
9 7 (3.20%) Avaya
9 7 (3.20%) Dell
9 7 (3.20%) Juniper
10 5 (2.28%) MobileIron
10 5 (2.28%) NetApp
10 5 (2.28%) Salesforce.com
10 5 (2.28%) ServiceNow
11 4 (1.83%) CommVault
11 4 (1.83%) Dell Compellent
11 4 (1.83%) Mitel
12 3 (1.37%) CheckPoint