Period
to 24 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 24 February 2018 with a comparison to the same period in the previous 2 years.

Problem Management
North East > Tyne and Wear
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 79 64 87
Rank change year-on-year -15 +23 +5
Permanent jobs citing Problem Management 29 27 10
As % of all permanent IT jobs advertised in Tyne and Wear 2.24% 2.69% 1.05%
As % of the Processes & Methodologies category 2.52% 3.24% 1.16%
Number of salaries quoted 28 16 12
Tyne and Wear median annual salary £39,131 £33,750 £38,250
Median salary % change year-on-year +15.94% -11.76% +19.07%
10th Percentile £21,250 £24,875 £18,500
90th Percentile £48,250 £43,750 £58,125
North East median annual salary £40,000 £32,500 £36,250
% change year-on-year +23.08% -10.34% +12.84%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,153 833 864
As % of all permanent IT jobs advertised in Tyne and Wear 88.90% 82.97% 90.85%
Number of salaries quoted 1,012 699 769
Tyne and Wear median annual salary £40,000 £37,500 £37,000
Median salary % change year-on-year +6.67% +1.35% -1.33%
10th Percentile £24,750 £21,250 £22,500
90th Percentile £65,000 £52,950 £58,787
North East median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - -

Problem Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Problem Management as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Problem Management in Tyne and Wear

Problem Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Tyne and Wear.

Salary trend for Problem Management in Tyne and Wear

Problem Management
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Problem Management in Tyne and Wear over the 6 months to 24 February 2018.

Salary histogram for Problem Management in Tyne and Wear

Problem Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Tyne and Wear region over the 6 months to 24 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -13 24 £39,131 -2.17% 7
Sunderland - 2 £53,750 -
Jarrow - 2 £21,000 -
Problem Management
North East

For the 6 months to 24 February 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for Problem Management.

1 17 (58.62%) ITIL
2 14 (48.28%) Service Management
2 14 (48.28%) Change Management
3 13 (44.83%) Incident Management
4 12 (41.38%) Windows
5 10 (34.48%) SQL Server
6 8 (27.59%) Service Delivery
6 8 (27.59%) SQL
7 7 (24.14%) Oracle
7 7 (24.14%) Microsoft
8 6 (20.69%) Unix
8 6 (20.69%) ITIL Certification
9 5 (17.24%) C#
9 5 (17.24%) Windows Server 2008
10 4 (13.79%) Security Cleared
10 4 (13.79%) Windows Server
10 4 (13.79%) .NET
10 4 (13.79%) ITSM
11 3 (10.34%) Sun
11 3 (10.34%) Stakeholder Management
11 3 (10.34%) SAN
11 3 (10.34%) Veritas
11 3 (10.34%) SMS
11 3 (10.34%) HP
11 3 (10.34%) Service Delivery Management
11 3 (10.34%) Windows Server 2012
11 3 (10.34%) Virtual Servers
11 3 (10.34%) Degree
11 3 (10.34%) SC Cleared
11 3 (10.34%) ITIL V3

Problem Management
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) BizTalk Server
1 1 (3.45%) Skype for Business
Applications
1 1 (3.45%) Microsoft Office
Business Applications
1 1 (3.45%) Oracle EBS
1 1 (3.45%) Oracle ERP
1 1 (3.45%) SAP ERP
Cloud Services
1 1 (3.45%) Cloud Computing
1 1 (3.45%) Office 365
Communications & Networking
1 3 (10.34%) SAN
1 3 (10.34%) SMS
2 2 (6.90%) LAN
2 2 (6.90%) VoIP
2 2 (6.90%) WAN
2 2 (6.90%) Wi-Fi
3 1 (3.45%) Skype
Database & Business Intelligence
1 10 (34.48%) SQL Server
2 2 (6.90%) Oracle Reports
3 1 (3.45%) Data Warehouse
3 1 (3.45%) Oracle Database
3 1 (3.45%) RDBMS
3 1 (3.45%) Relational Database
3 1 (3.45%) SQLPlus
Development Applications
1 1 (3.45%) JIRA
1 1 (3.45%) SQL Server Management Studio (SSMS)
1 1 (3.45%) Toad
General
1 1 (3.45%) Marketing
Job Titles
1 10 (34.48%) Analyst
2 8 (27.59%) Applications Support
3 6 (20.69%) Service Manager
4 4 (13.79%) Applications Engineer
4 4 (13.79%) Applications Support Engineer
4 4 (13.79%) Delivery Manager
4 4 (13.79%) IT Manager
4 4 (13.79%) IT Services Manager
4 4 (13.79%) ITIL Manager
4 4 (13.79%) ITIL Service Manager
4 4 (13.79%) Service Analyst
4 4 (13.79%) Service Management Analyst
4 4 (13.79%) Services Delivery Manager
4 4 (13.79%) Support Engineer
5 3 (10.34%) Applications Support Analyst
5 3 (10.34%) Incident Manager
5 3 (10.34%) ITIL Service Delivery Manager
5 3 (10.34%) Major Incident Manager
5 3 (10.34%) Support Analyst
6 2 (6.90%) Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 4 (13.79%) .NET
2 1 (3.45%) Middleware
Miscellaneous
1 2 (6.90%) Analytical Skills
2 1 (3.45%) Greenfield Project
Operating Systems
1 12 (41.38%) Windows
2 6 (20.69%) Unix
3 5 (17.24%) Windows Server 2008
4 4 (13.79%) Windows Server
5 3 (10.34%) Windows Server 2012
6 2 (6.90%) Windows 7
6 2 (6.90%) Windows 8
6 2 (6.90%) Windows Server 2003
Processes & Methodologies
1 17 (58.62%) ITIL
2 14 (48.28%) Change Management
2 14 (48.28%) Service Management
3 13 (44.83%) Incident Management
4 8 (27.59%) Service Delivery
5 4 (13.79%) ITSM
6 3 (10.34%) ITIL V3
6 3 (10.34%) Service Delivery Management
6 3 (10.34%) Stakeholder Management
7 2 (6.90%) Agile Software Development
7 2 (6.90%) Capacity Management
7 2 (6.90%) Knowledge Management
7 2 (6.90%) Load Testing
7 2 (6.90%) Release Management
8 1 (3.45%) Cost Transparency
8 1 (3.45%) DevOps
8 1 (3.45%) Patch Management
8 1 (3.45%) People Management
8 1 (3.45%) Performance Tuning
8 1 (3.45%) Service Desk Management
Programming Languages
1 8 (27.59%) SQL
2 5 (17.24%) C#
3 1 (3.45%) Java
3 1 (3.45%) Shell Script
Qualifications
1 6 (20.69%) ITIL Certification
2 4 (13.79%) Security Cleared
3 3 (10.34%) Degree
3 3 (10.34%) SC Cleared
4 1 (3.45%) A+ Certification
4 1 (3.45%) MCP
4 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.45%) SLA
System Software
1 3 (10.34%) Virtual Servers
2 1 (3.45%) Active Directory
Systems Management
1 1 (3.45%) ZABBIX
Vendors
1 7 (24.14%) Microsoft
1 7 (24.14%) Oracle
2 3 (10.34%) HP
2 3 (10.34%) Sun
2 3 (10.34%) Veritas
3 2 (6.90%) Citrix
4 1 (3.45%) Cognos
4 1 (3.45%) Progress
4 1 (3.45%) SAP
4 1 (3.45%) Workday