The median 1st/2nd Line Service Desk Analyst salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 9 December 2023.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
6 months to 9 Dec 2023
Same period 2022
Same period 2021
Rank
709
1034
1038
Rank change year-on-year
+325
+4
-301
Permanent jobs requiring a 1st/2nd Line Service Desk Analyst
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
Permanent vacancies in the UK with a recognized job title
49,748
116,938
121,615
% of permanent jobs with a recognized job title
95.41%
95.42%
95.23%
Number of salaries quoted
36,451
73,675
84,434
10th Percentile
£31,250
£32,750
£32,250
25th Percentile
£42,500
£45,000
£42,500
Median annual salary (50th Percentile)
£60,000
£60,000
£57,500
Median % change year-on-year
-
+4.35%
+4.55%
75th Percentile
£80,000
£81,250
£77,500
90th Percentile
£97,500
£98,750
£95,000
UK excluding London median annual salary
£52,500
£52,500
£50,000
% change year-on-year
-
+5.00%
+5.26%
1st/2nd Line Service Desk Analyst Job Vacancy Trend
Job postings that featured 1st/2nd Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Service Desk Analyst Salary Trend
3-month moving average salary quoted in jobs citing 1st/2nd Line Service Desk Analyst.
1st/2nd Line Service Desk Analyst Salary Histogram
Salary distribution for jobs citing 1st/2nd Line Service Desk Analyst over the 6 months to 9 December 2023.
1st/2nd Line Service Desk Analyst Top 8 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Service Desk Analyst within the UK over the 6 months to 9 December 2023.
The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
1st/2nd Line Service Desk Analyst Skill Set Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 December 2023, 1st/2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st/2nd Line Service Desk Analyst in the job title.
1st/2nd Line Service Desk Analyst Skill Set Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
