Period
to 24 November 2017

The median annual salary for a Problem Manager was £52,500 in advertised job vacancies during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Problem Manager
UK
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 1089 1118 1190
Rank change year-on-year +29 +72 -12
Permanent jobs requiring a Problem Manager 122 104 133
As % of all permanent IT jobs advertised in the UK 0.068% 0.055% 0.061%
As % of the Job Titles category 0.071% 0.057% 0.063%
Number of salaries quoted 88 71 118
UK median annual salary £52,500 £45,000 £54,250
Median salary % change year-on-year +16.67% -17.05% +27.65%
10th Percentile £36,100 £27,500 £34,700
90th Percentile £65,000 £61,250 £88,750
UK excluding London median annual salary £45,000 £45,000 £52,500
% change year-on-year - -14.29% +23.53%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172577 182568 211044
% of permanent IT jobs with a recognized job title 95.80% 96.48% 96.46%
Number of salaries quoted 138473 152713 175380
UK median annual salary £48,500 £47,500 £45,000
Median salary % change year-on-year +2.11% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

Problem Manager
Job Vacancy Trend

Job postings that featured Problem Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Problem Manager in the UK

Problem Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Manager.

Salary trend for Problem Manager in the UK

Problem Manager
Salary Histogram

The salary distribution of IT jobs citing Problem Manager over the 6 months to 24 November 2017.

Salary histogram for Problem Manager in the UK

Problem Manager
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Manager within the UK over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +60 119 £52,500 +16.67% 2
UK excluding London +33 68 £45,000 - 1
London +39 53 £59,000 +27.57% 1
South East +51 23 £46,000 -3.16%
East of England +16 16 £52,500 +40.00%
Midlands +16 15 £38,500 -12.50%
West Midlands -2 13 £38,750 -11.93%
North of England +14 12 £43,000 -14.00% 1
Yorkshire +20 8 £42,500 -15.00% 1
North West -16 4 £44,250 -
East Midlands - 2 £38,500 -
Scotland -8 1 £48,500 +11.49%
Northern Ireland - 1 £37,500 -

Problem Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 November 2017, Problem Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Problem Manager in the job title.

1 114 (93.44%) ITIL
2 113 (92.62%) Problem Management
3 42 (34.43%) Service Management
3 42 (34.43%) Service Delivery
3 42 (34.43%) ITSM
4 40 (32.79%) Finance
5 37 (30.33%) Root Cause Analysis
6 35 (28.69%) Change Management
7 29 (23.77%) ITIL Certification
8 27 (22.13%) Incident Management
9 22 (18.03%) Degree
10 20 (16.39%) Trend Analysis
11 19 (15.57%) Continuous Improvement
12 18 (14.75%) ITIL V3
13 17 (13.93%) Proactive Management
14 16 (13.11%) Service Delivery Management
14 16 (13.11%) Release Management
14 16 (13.11%) Microsoft
15 15 (12.30%) SLA
15 15 (12.30%) Windows
15 15 (12.30%) Microsoft Excel
16 14 (11.48%) SQL
16 14 (11.48%) Microsoft Office
16 14 (11.48%) Cisco
16 14 (11.48%) Unix
17 13 (10.66%) NetScaler
17 13 (10.66%) Hedge funds
17 13 (10.66%) Stakeholder Management
17 13 (10.66%) Financial Institution
17 13 (10.66%) IBM

Problem Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.74%) SharePoint
2 1 (0.82%) MS Exchange
Applications
1 15 (12.30%) Microsoft Excel
2 14 (11.48%) Microsoft Office
Business Applications
1 2 (1.64%) Remedy ITSM
2 1 (0.82%) assyst
Cloud Services
1 1 (0.82%) Office 365
Communications & Networking
1 13 (10.66%) NetScaler
2 1 (0.82%) DNS
2 1 (0.82%) HTTP
2 1 (0.82%) Internet
2 1 (0.82%) SMS
2 1 (0.82%) Unified Communications
2 1 (0.82%) VPN
Database & Business Intelligence
1 1 (0.82%) BusinessObjects
1 1 (0.82%) Data Warehouse
General
1 40 (32.79%) Finance
2 13 (10.66%) Financial Institution
3 9 (7.38%) Banking
3 9 (7.38%) Retail
4 6 (4.92%) Investment Banking
4 6 (4.92%) Pharmaceutical
4 6 (4.92%) Publishing
5 4 (3.28%) Marketing
5 4 (3.28%) Telecoms
6 3 (2.46%) Manufacturing
7 1 (0.82%) Advertising
7 1 (0.82%) Billing
Miscellaneous
1 13 (10.66%) Hedge funds
2 9 (7.38%) Analytical Skills
3 8 (6.56%) Management Information System
4 4 (3.28%) Data Centre
5 3 (2.46%) NHS
5 3 (2.46%) Virtual Team
6 2 (1.64%) CMDB
7 1 (0.82%) Smart Energy
7 1 (0.82%) User Experience
Operating Systems
1 15 (12.30%) Windows
2 14 (11.48%) Unix
3 13 (10.66%) Solaris
4 2 (1.64%) Windows Server
Processes & Methodologies
1 114 (93.44%) ITIL
2 113 (92.62%) Problem Management
3 42 (34.43%) ITSM
3 42 (34.43%) Service Delivery
3 42 (34.43%) Service Management
4 37 (30.33%) Root Cause Analysis
5 35 (28.69%) Change Management
6 27 (22.13%) Incident Management
7 20 (16.39%) Trend Analysis
8 19 (15.57%) Continuous Improvement
9 18 (14.75%) ITIL V3
10 17 (13.93%) Proactive Management
11 16 (13.11%) Release Management
11 16 (13.11%) Service Delivery Management
12 13 (10.66%) Stakeholder Management
13 9 (7.38%) Process Improvement
13 9 (7.38%) Project Management
14 8 (6.56%) PRINCE2
15 7 (5.74%) Knowledge Management
16 6 (4.92%) Analytics
Programming Languages
1 14 (11.48%) SQL
2 2 (1.64%) C
3 1 (0.82%) PowerShell
Qualifications
1 29 (23.77%) ITIL Certification
2 22 (18.03%) Degree
3 10 (8.20%) ISEB
3 10 (8.20%) ISEB Practitioner
4 6 (4.92%) Security Cleared
5 5 (4.10%) SC Cleared
6 1 (0.82%) DV Cleared
Quality Assurance & Compliance
1 15 (12.30%) SLA
2 7 (5.74%) QA
System Software
1 6 (4.92%) VMware Infrastructure
2 1 (0.82%) Active Directory
2 1 (0.82%) XenApp
2 1 (0.82%) XenDesktop
Systems Management
1 1 (0.82%) Backup Exec
1 1 (0.82%) SCCM
Vendors
1 16 (13.11%) Microsoft
2 14 (11.48%) Cisco
3 13 (10.66%) Hitachi
3 13 (10.66%) IBM
3 13 (10.66%) Oracle
3 13 (10.66%) Sybase
3 13 (10.66%) Veritas
4 7 (5.74%) ServiceNow
4 7 (5.74%) VMware
5 5 (4.10%) Remedy
6 2 (1.64%) BMC
6 2 (1.64%) Citrix
6 2 (1.64%) KANA
7 1 (0.82%) Symantec