The median annual salary for a Support Engineer was £31,500 in advertised job vacancies during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 132 106 108
Rank change year-on-year -26 +2  
Permanent jobs requiring a Support Engineer 2232 2764 3051
As % of all permanent IT jobs advertised in the UK 2.53% 2.85% 2.76%
As % of the Job Titles category 2.64% 2.95% 2.85%
Number of salaries quoted 1971 2469 2642
Median salary £31,500 £32,500 £31,200
Median salary % change year-on-year -3.07% +4.16%  
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London median salary £30,000 £30,000 £28,500
% change year-on-year - +5.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 84528 93714 106901
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.53% 96.58%
Number of salaries quoted 69082 78988 88114
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £72,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer.

Salary trend for Support Engineer in the UK

Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Support Engineer over the 3 months to 25 June 2017.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -34 2120 £32,000 -1.53% 313
London -15 768 £35,000 -5.40% 95
South East -14 549 £31,500 -2.70% 67
East of England -25 198 £30,000 - 35
Berkshire -17 164 £38,500 -3.75% 20
South West -21 160 £30,000 +15.94% 25
Yorkshire +46 155 £27,500 -6.77% 25
North West -31 129 £28,000 -9.67% 32
City of London +9 128 £34,000 -24.44% 25
Hampshire -10 126 £27,500 +1.85% 17
West Midlands 0 107 £30,000 +9.09% 15
Reading +1 105 £45,000 -5.26% 10
West Yorkshire +41 100 £29,500 -1.66% 15
Hertfordshire -29 94 £27,500 +3.77% 13
Surrey -20 80 £32,500 -7.14% 9
Cambridgeshire -2 65 £33,250 -5.11% 11
Manchester -40 65 £28,000 -11.11% 13
Leeds +14 58 £33,750 +3.84% 9
Buckinghamshire -11 57 £25,000 -1.96% 8
East Midlands -15 53 £25,500 -12.06% 13
Wiltshire -6 52 £27,750 -2.63% 2
Cheshire +6 51 £30,000 +17.64% 12
Bristol -6 46 £30,000 +25.00% 12
Birmingham -6 41 £31,000 +4.20% 2
Oxfordshire +4 40 £32,500 +14.03% 7
West Sussex -3 39 £32,500 +18.18% 2
Cambridge -12 37 £34,500 -1.42% 6
Wales -8 33 £30,250 +16.34% 8
Kent +7 32 £26,500 -1.85% 4
Basingstoke -4 30 £28,000 +1.81% 6

Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 25 June 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Engineer in the job title.

1 2850 (65.02%) Windows
2 1952 (44.54%) Active Directory
3 1727 (39.40%) Microsoft
4 1458 (33.26%) Windows Server
5 1192 (27.20%) VMware
6 923 (21.06%) MS Exchange
7 869 (19.83%) Firewall
8 859 (19.60%) Linux
9 847 (19.32%) Cisco
10 845 (19.28%) Windows Server 2012
11 831 (18.96%) ITIL
12 806 (18.39%) Office 365
13 805 (18.37%) SQL
14 793 (18.09%) Windows Server 2008
15 764 (17.43%) Microsoft Office
16 728 (16.61%) Windows 7
17 710 (16.20%) VMware Infrastructure
18 679 (15.49%) DNS
19 588 (13.42%) Hyper-V
20 586 (13.37%) TCP/IP
21 567 (12.94%) Finance
22 540 (12.32%) Citrix
23 534 (12.18%) LAN
24 528 (12.05%) WAN
24 528 (12.05%) Cisco Certification
25 520 (11.86%) Microsoft Certification
26 516 (11.77%) SQL Server
27 510 (11.64%) DHCP
28 507 (11.57%) Windows 10
29 447 (10.20%) Degree

Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 923 (21.06%) MS Exchange
2 338 (7.71%) Exchange Server 2010
3 254 (5.80%) Exchange Server 2013
4 226 (5.16%) SharePoint
5 214 (4.88%) IIS
6 193 (4.40%) Skype for Business
7 116 (2.65%) Tomcat
8 113 (2.58%) Exchange Server 2007
9 102 (2.33%) Exchange Server 2003
10 95 (2.17%) Apache
11 76 (1.73%) JBoss
12 74 (1.69%) WebLogic
13 68 (1.55%) WebSphere
14 52 (1.19%) Blackberry Enterprise Server
15 32 (0.73%) CMS
16 29 (0.66%) Elasticsearch
17 26 (0.59%) Oracle SOA Suite
18 22 (0.50%) SharePoint 2013
19 20 (0.46%) BizTalk Server
19 20 (0.46%) Confluence
Applications
1 764 (17.43%) Microsoft Office
2 123 (2.81%) Microsoft Excel
3 84 (1.92%) Microsoft PowerPoint
4 41 (0.94%) MS Visio
5 8 (0.18%) Adobe Creative Suite
6 6 (0.14%) Spreadsheet
7 5 (0.11%) Microsoft Project
8 4 (0.091%) AutoCAD
9 2 (0.046%) Final Cut Pro
9 2 (0.046%) SOLIDWORKS
9 2 (0.046%) Vectorworks
10 1 (0.023%) Acrobat
10 1 (0.023%) CATIA
10 1 (0.023%) Revit
10 1 (0.023%) Siemens NX
10 1 (0.023%) Windchill
Business Applications
1 35 (0.80%) SAP Oil and Gas
2 13 (0.30%) Dynamics CRM
2 13 (0.30%) Remedy ITSM
3 10 (0.23%) Siebel Analytics
4 8 (0.18%) Dynamics NAV
4 8 (0.18%) MetaTrader
5 5 (0.11%) Dynamics AX
6 4 (0.091%) assyst
6 4 (0.091%) Payment Gateway
7 3 (0.068%) Eikon
7 3 (0.068%) Infor M3
7 3 (0.068%) Magento
8 2 (0.046%) Actimize
8 2 (0.046%) Epicor Vantage
8 2 (0.046%) OpenText VIM for SAP
8 2 (0.046%) Oracle Financials
8 2 (0.046%) SAP BPC
9 1 (0.023%) Endur
9 1 (0.023%) Eze OMS
9 1 (0.023%) Salesforce.com CRM
Cloud Services
1 806 (18.39%) Office 365
2 283 (6.46%) Microsoft Azure
3 196 (4.47%) Amazon AWS
4 71 (1.62%) SaaS
5 27 (0.62%) Cloud Computing
6 22 (0.50%) PaaS
7 21 (0.48%) G Suite
8 15 (0.34%) Google Cloud Platform
8 15 (0.34%) Mimecast
9 13 (0.30%) IaaS
10 10 (0.23%) Virtual Private Cloud
11 9 (0.21%) OneDrive
12 6 (0.14%) GitHub
13 5 (0.11%) AWS CloudFormation
13 5 (0.11%) Slack
14 4 (0.091%) Amazon CloudWatch
14 4 (0.091%) OpenDNS
15 3 (0.068%) Adobe Creative Cloud
15 3 (0.068%) Azure Active Directory
15 3 (0.068%) Yammer
Communications & Networking
1 869 (19.83%) Firewall
2 679 (15.49%) DNS
3 586 (13.37%) TCP/IP
4 534 (12.18%) LAN
5 528 (12.05%) WAN
6 510 (11.64%) DHCP
7 425 (9.70%) VPN
8 290 (6.62%) VoIP
9 277 (6.32%) SAN
9 277 (6.32%) Wireless
10 254 (5.80%) Internet
11 183 (4.18%) VLAN
12 164 (3.74%) MPLS
13 139 (3.17%) Skype
14 138 (3.15%) Cisco ASA
15 125 (2.85%) HTTP
16 100 (2.28%) BGP
17 97 (2.21%) Wi-Fi
18 88 (2.01%) Cisco Nexus
19 86 (1.96%) Network Security
Database & Business Intelligence
1 516 (11.77%) SQL Server
2 142 (3.24%) MySQL
3 69 (1.57%) SQL Server 2008
4 50 (1.14%) SQL Server 2005
5 49 (1.12%) SQL Server 2012
6 40 (0.91%) Relational Database
7 36 (0.82%) Big Data
8 23 (0.52%) Oracle Database
9 20 (0.46%) PostgreSQL
10 19 (0.43%) DB2
10 19 (0.43%) SQL Server 2000
10 19 (0.43%) SQL Server Reporting Services
11 15 (0.34%) Apache Cassandra
11 15 (0.34%) NoSQL
12 14 (0.32%) SQL Server 2014
13 13 (0.30%) Data Warehouse
14 11 (0.25%) Oracle BI EE
14 11 (0.25%) RDBMS
15 10 (0.23%) Hadoop
16 8 (0.18%) MariaDB
Development Applications
1 44 (1.00%) JIRA
2 36 (0.82%) Maven
3 32 (0.73%) Eclipse
3 32 (0.73%) IntelliJ
4 31 (0.71%) Git (software)
5 27 (0.62%) Jenkins
6 26 (0.59%) Visual Studio
7 25 (0.57%) NetBeans
8 20 (0.46%) Subversion
9 19 (0.43%) Team Foundation Server
10 13 (0.30%) Atlassian Bamboo
10 13 (0.30%) Synon
11 11 (0.25%) Ant
12 10 (0.23%) MSI
13 8 (0.18%) Selenium
14 6 (0.14%) Visual Studio Team System
15 5 (0.11%) Firebug
15 5 (0.11%) GoCD
15 5 (0.11%) SoapUI
16 4 (0.091%) Oracle APEX
General
1 567 (12.94%) Finance
2 222 (5.07%) Telecoms
3 138 (3.15%) Banking
4 132 (3.01%) Manufacturing
5 90 (2.05%) Retail
6 81 (1.85%) Marketing
7 47 (1.07%) Law
8 46 (1.05%) Advertising
9 44 (1.00%) Electronics
10 39 (0.89%) French Language
10 39 (0.89%) Legal
11 38 (0.87%) Games
12 32 (0.73%) Back Office
12 32 (0.73%) German Language
13 27 (0.62%) Financial Institution
14 19 (0.43%) Publishing
15 18 (0.41%) Investment Banking
16 17 (0.39%) Front Office
17 15 (0.34%) Spanish Language
18 13 (0.30%) Billing
Libraries, Frameworks & Software Standards
1 152 (3.47%) .NET
2 110 (2.51%) Web Services
3 108 (2.46%) HTML
4 90 (2.05%) XML
5 67 (1.53%) CSS
6 52 (1.19%) J2EE
7 46 (1.05%) Software Packaging
8 43 (0.98%) ASP.NET
9 37 (0.84%) SOAP
9 37 (0.84%) Spring
10 32 (0.73%) REST
11 31 (0.71%) Java EE
12 30 (0.68%) Middleware
13 29 (0.66%) JMS
14 26 (0.59%) FIX Protocol
15 25 (0.57%) Java SE
16 23 (0.52%) LAMP
17 18 (0.41%) ASP.NET MVC
18 17 (0.39%) HTML5
19 15 (0.34%) Kafka
Miscellaneous
1 248 (5.66%) Analytical Skills
2 242 (5.52%) Data Centre
3 179 (4.08%) Driving Licence
4 170 (3.88%) Computer Science
5 123 (2.81%) Blackberry
6 99 (2.26%) Management Information System
7 91 (2.08%) Clustering
8 72 (1.64%) iPhone
9 68 (1.55%) iPad
10 67 (1.53%) Hedge funds
11 66 (1.51%) Enterprise Software
12 63 (1.44%) Fintech
13 52 (1.19%) Fat Client
13 52 (1.19%) Thin Client
14 43 (0.98%) Client/Server
15 40 (0.91%) Replication
16 30 (0.68%) Public Cloud
16 30 (0.68%) Smartphone
17 28 (0.64%) Video Conferencing
17 28 (0.64%) Virtual Team
Operating Systems
1 2850 (65.02%) Windows
2 1458 (33.26%) Windows Server
3 859 (19.60%) Linux
4 845 (19.28%) Windows Server 2012
5 793 (18.09%) Windows Server 2008
6 728 (16.61%) Windows 7
7 507 (11.57%) Windows 10
8 351 (8.01%) Windows 8
9 325 (7.42%) Windows Server 2003
10 300 (6.84%) Unix
11 212 (4.84%) Windows XP
12 151 (3.45%) Mac OS X
13 140 (3.19%) Android
14 113 (2.58%) Apple iOS
15 88 (2.01%) Mac OS
16 77 (1.76%) Red Hat Enterprise Linux
17 59 (1.35%) CentOS
18 55 (1.25%) Windows Vista
19 45 (1.03%) Solaris
20 31 (0.71%) Ubuntu
Processes & Methodologies
1 831 (18.96%) ITIL
2 176 (4.02%) DevOps
3 172 (3.92%) Service Management
4 150 (3.42%) Service Delivery
5 144 (3.29%) Change Management
6 142 (3.24%) Mentoring
7 136 (3.10%) Agile Software Development
8 135 (3.08%) Time Management
9 134 (3.06%) Problem Management
9 134 (3.06%) Root Cause Analysis
10 131 (2.99%) Migration
11 108 (2.46%) Incident Management
12 103 (2.35%) Disaster Recovery
13 92 (2.10%) CRM
14 85 (1.94%) High Availability
15 84 (1.92%) E-Commerce
16 83 (1.89%) Project Management
17 80 (1.83%) Configuration Management
18 76 (1.73%) Presales
19 65 (1.48%) Continuous Improvement
Programming Languages
1 805 (18.37%) SQL
2 288 (6.57%) PowerShell
3 275 (6.27%) Java
4 219 (5.00%) Python
5 164 (3.74%) Shell Script
6 135 (3.08%) C#
7 120 (2.74%) Bash Shell
8 116 (2.65%) Perl
9 105 (2.40%) JavaScript
10 95 (2.17%) C++
11 74 (1.69%) C
12 69 (1.57%) PHP
13 52 (1.19%) VB
14 45 (1.03%) T-SQL
15 26 (0.59%) VBScript
16 20 (0.46%) Ruby
17 17 (0.39%) RPG
17 17 (0.39%) VBA
18 16 (0.37%) PL/SQL
18 16 (0.37%) RPG/400
Qualifications
1 528 (12.05%) Cisco Certification
2 520 (11.86%) Microsoft Certification
3 447 (10.20%) Degree
4 425 (9.70%) CCNA
5 333 (7.60%) MCSE
6 231 (5.27%) CCNP
7 227 (5.18%) Security Cleared
8 215 (4.91%) MCSA
9 191 (4.36%) MCP
10 155 (3.54%) SC Cleared
11 86 (1.96%) VMware Certified Professional (VCP)
12 76 (1.73%) Computer Science Degree
13 68 (1.55%) MCITP
14 67 (1.53%) ITIL Certification
15 66 (1.51%) CCIE
16 64 (1.46%) A+ Certification
17 47 (1.07%) JNCIA
18 35 (0.80%) JNCIP
18 35 (0.80%) Network+ Certification
19 33 (0.75%) CCSA
Quality Assurance & Compliance
1 376 (8.58%) SLA
2 34 (0.78%) ISO/IEC 20000
3 27 (0.62%) QA
4 23 (0.52%) ISO/IEC 27001
5 8 (0.18%) PCI DSS
6 7 (0.16%) COBIT
7 6 (0.14%) ISO 9001
8 4 (0.091%) MiFID
8 4 (0.091%) SAS 70
9 3 (0.068%) GDPR
10 2 (0.046%) Data Quality
11 1 (0.023%) Def Stans
11 1 (0.023%) EMIR
11 1 (0.023%) ISO 14001
11 1 (0.023%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 1 (0.023%) PMO
11 1 (0.023%) Sarbanes-Oxley
11 1 (0.023%) SSAE 16
System Software
1 1952 (44.54%) Active Directory
2 710 (16.20%) VMware Infrastructure
3 588 (13.42%) Hyper-V
4 191 (4.36%) XenApp
5 155 (3.54%) vSphere
6 131 (2.99%) VMware ESXi
7 97 (2.21%) XenDesktop
8 71 (1.62%) Terminal Services
9 56 (1.28%) Virtual Machines
10 50 (1.14%) VMware Workstation
11 34 (0.78%) Virtual Servers
12 30 (0.68%) Docker
13 26 (0.59%) Virtual Desktop
14 21 (0.48%) XenServer
15 17 (0.39%) Microsoft App-V
15 17 (0.39%) vCloud
16 16 (0.37%) VMware Server
17 15 (0.34%) NFS
18 14 (0.32%) VirtualBox
19 13 (0.30%) Microsoft Virtual Server
Systems Management
1 316 (7.21%) SCCM
2 137 (3.13%) Backup Exec
3 60 (1.37%) WSUS
4 57 (1.30%) Cisco CUCM
5 56 (1.28%) Puppet
6 47 (1.07%) Norton AntiVirus
7 43 (0.98%) SCOM
8 42 (0.96%) Ansible
9 35 (0.80%) Opscode Chef
10 31 (0.71%) Cisco UCCX
11 28 (0.64%) Kubernetes
12 26 (0.59%) Cisco UCCE
12 26 (0.59%) Nagios
12 26 (0.59%) NetBackup
13 23 (0.52%) Tivoli
14 20 (0.46%) AirWatch
15 17 (0.39%) FortiGate
15 17 (0.39%) vCenter Server
16 16 (0.37%) DameWare
16 16 (0.37%) Terraform
Vendors
1 1727 (39.40%) Microsoft
2 1192 (27.20%) VMware
3 847 (19.32%) Cisco
4 540 (12.32%) Citrix
5 244 (5.57%) HP
6 209 (4.77%) Oracle
7 180 (4.11%) Apple
8 163 (3.72%) Juniper
9 137 (3.13%) Veeam
10 133 (3.03%) Dell
11 129 (2.94%) CheckPoint
12 116 (2.65%) IBM
13 105 (2.40%) Red Hat
14 102 (2.33%) Symantec
15 98 (2.24%) Avaya
16 94 (2.14%) F5
17 91 (2.08%) NetApp
18 79 (1.80%) Palo Alto
19 75 (1.71%) EMC
20 68 (1.55%) Meraki
Cardiff, South Glamorgan
CV Screen Ltd
Salary: £27k - 30k per year + Pension
Posted: 7 hours ago
City, London
Reflex Computer Recruitment
Salary: £42000 - £45000 per annum
Posted: 14 hours ago
East London
Oscar
Salary: £28000 - £38000 per annum + benefits
Posted: 15 hours ago
London
Talent Point Ltd
Salary: £27000.00 - £32000.00 per annum + bonus
Posted: Yesterday
Basildon, Essex
Oscar
Salary: £25000 - £35000 per annum + benefits
Posted: 15 hours ago
Bradford, West Yorkshire
Estio Technology Recruitment
Salary: From £20,000 to £27,500 per annum
Posted: 2 days ago
Sevenoaks, Kent
Oscar
Salary: £30000 - £40000 per annum + benefits
Posted: 15 hours ago
London
Talent Point Ltd
Salary: £40000.00 - £45000.00 per annum + Bonus
Posted: Yesterday
Leeds, West Yorkshire
CV Screen Ltd
Salary: £22k - 24k per year + Pension
Posted: 2 days ago
City, London
Millshill Recruitment Ltd
Salary: £23000 - £25000 per annum
Posted: 2 days ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: 2 days ago
London
Harrington Starr
Salary: £35000 - £45000 per annum + bonus, benefits + training
Posted: Yesterday
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: benefiits + training+ progression
Posted: 2 days ago
Hampshire
Oscar
Salary: £27000 - £232000 per annum + benefits
Posted: 2 days ago
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £26000 - £32000.00 per annum
Posted: 2 days ago
Cheltenham, Gloucestershire
First Solution
Posted: 2 days ago
City, London
Ashdown IT
Salary: £36000 per annum + pension, bonus, gym, healthcare
Posted: 2 days ago
Gloucestershire
onezeero.
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £23000 - £25000 per annum
Posted: 2 days ago
Ashford, Kent
ARC IT Recruitment Ltd
Salary: £45,000 + Benefits
Posted: 2 days ago
City, London
ARC IT Recruitment Ltd
Salary: £30000 - £35000 per annum + Plus Excellent Benefits
Posted: 2 days ago
Basingstoke, Hampshire
Clearwater People Solutions
Salary: £16000 - £18000 Per Annum
Posted: 2 days ago
City, London
Marcus Donald People
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £45000 - £50000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £22000 - £23000 per annum
Posted: 3 days ago
Sutton Coldfield, West Midlands (County)
Oscar
Salary: £25000 - £32000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 3 days ago
Manchester, Lancashire
Itecco
Salary: £22000 - £25000 per annum
Posted: 3 days ago
Chesterfield, Derbyshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive Salary + Bonus
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £32000 per annum
Posted: 2 days ago