The median annual salary for a Support Engineer was £31,500 in advertised job vacancies during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Support Engineer
UK
Rank 122 102 103
Rank change year-on-year -20 +1  
Permanent jobs requiring a Support Engineer 2146 2988 3196
As % of all permanent IT jobs advertised in the UK 2.54% 2.89% 2.96%
As % of the Job Titles category 2.64% 3.00% 3.06%
Number of salaries quoted 1952 2646 2643
Median salary £31,500 £32,000 £31,000
Median salary % change year-on-year -1.56% +3.22%  
90% offered a salary of more than £22,500 £22,000 £22,000
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London median salary £28,500 £30,000 £30,000
% change year-on-year -5.00% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81427 99650 104367
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.36% 96.63%
Number of salaries quoted 67614 83405 85224
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer.

Salary trend for Support Engineer in the UK

Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Support Engineer over the 3 months to 27 March 2017.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 2037 £32,000 - 304
London 0 724 £35,000 -2.77% 110
South East 0 623 £30,500 -6.15% 70
Berkshire 0 180 £34,000 -3.54% 14
East of England -31 172 £30,000 +5.26% 22
Surrey +1 137 £29,000 -10.76% 16
South West -41 137 £26,500 - 21
North West -2 135 £28,500 +14.00% 31
City of London +40 130 £35,000 -9.09% 35
Hampshire -18 110 £30,750 +6.95% 13
Reading +19 102 £28,000 -30.00% 8
Yorkshire +37 96 £26,500 -1.85% 17
West Midlands -10 93 £30,000 -7.69% 11
Manchester +1 86 £29,250 -10.00% 20
West Yorkshire +49 68 £26,500 -3.63% 12
Hertfordshire -42 59 £27,500 -0.90% 9
Leeds +41 55 £26,500 -8.62% 8
East Sussex +39 54 £40,000 +33.33% 2
Wiltshire -7 52 £28,000 +7.69% 2
Brighton +40 51 £40,000 +33.33% 1
Oxfordshire +6 46 £25,625 -18.65% 15
Cheshire +21 39 £28,250 +28.40% 7
Cambridgeshire -13 36 £34,000 +9.67% 9
Birmingham 0 35 £30,000 -6.25% 3
East Midlands -60 35 £26,500 -24.28% 17
Wales -20 34 £27,000 +12.50% 4
Kent +5 33 £24,250 -34.45% 2
Buckinghamshire +2 31 £23,000 -16.36% 6
West Sussex +22 30 £35,000 -6.66% 2
South Wales -10 29 £27,500 +12.24% 2

Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 27 March 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Engineer in the job title.

1 2903 (66.01%) Windows
2 1961 (44.59%) Active Directory
3 1804 (41.02%) Microsoft
4 1452 (33.02%) Windows Server
5 1321 (30.04%) VMware
6 979 (22.26%) MS Exchange
7 896 (20.37%) MS Excel
8 894 (20.33%) Cisco
9 880 (20.01%) Firewall
10 869 (19.76%) Windows Server 2012
11 845 (19.21%) Linux
12 821 (18.67%) ITIL
13 816 (18.55%) Windows Server 2008
14 767 (17.44%) Office 365
15 758 (17.24%) VMware Infrastructure
16 730 (16.60%) SQL
17 725 (16.48%) MS Office
18 716 (16.28%) Windows 7
19 567 (12.89%) SQL Server
20 564 (12.82%) Hyper-V
21 560 (12.73%) TCP/IP
22 552 (12.55%) DNS
23 546 (12.41%) Microsoft Certification
24 537 (12.21%) Citrix
25 527 (11.98%) Cisco Certification
26 525 (11.94%) LAN
27 503 (11.44%) WAN
28 485 (11.03%) Finance
29 444 (10.10%) SLA
30 441 (10.03%) Windows 10

Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 979 (22.26%) MS Exchange
2 394 (8.96%) Exchange Server 2010
3 327 (7.44%) Exchange Server 2013
4 224 (5.09%) SharePoint
5 206 (4.68%) IIS
6 196 (4.46%) Skype for Business
7 150 (3.41%) Exchange Server 2007
8 121 (2.75%) Tomcat
9 105 (2.39%) Exchange Server 2003
10 104 (2.36%) Apache
11 82 (1.86%) WebSphere
12 78 (1.77%) JBoss
13 74 (1.68%) WebLogic
14 51 (1.16%) Blackberry Enterprise Server
15 37 (0.84%) Elasticsearch
16 24 (0.55%) SharePoint 2013
17 22 (0.50%) CMS
18 18 (0.41%) BizTalk Server
18 18 (0.41%) IBM Notes
18 18 (0.41%) SharePoint 2010
Applications
1 896 (20.37%) MS Excel
2 725 (16.48%) MS Office
3 48 (1.09%) MS PowerPoint
4 35 (0.80%) MS Visio
5 16 (0.36%) Adobe Creative Suite
6 15 (0.34%) Spreadsheet
7 7 (0.16%) MS Project
8 4 (0.091%) Final Cut Pro
9 2 (0.045%) InfoPath
9 2 (0.045%) OrCAD
10 1 (0.023%) AutoCAD
10 1 (0.023%) Revit
10 1 (0.023%) SOLIDWORKS
Business Applications
1 14 (0.32%) Dynamics CRM
2 8 (0.18%) Siebel Analytics
3 6 (0.14%) Dynamics AX
3 6 (0.14%) Dynamics NAV
4 5 (0.11%) Dynamics GP
4 5 (0.11%) SAP Oil and Gas
5 4 (0.091%) Eikon
6 3 (0.068%) Infor M3
6 3 (0.068%) Payment Gateway
6 3 (0.068%) Remedy ITSM
6 3 (0.068%) SAP ERP
6 3 (0.068%) Visualfiles
7 2 (0.045%) NetSuite
7 2 (0.045%) Sage 200
8 1 (0.023%) Bloomberg TOMS
8 1 (0.023%) Epicor Vantage
8 1 (0.023%) Magento
8 1 (0.023%) Oracle EBS R12
8 1 (0.023%) Sage 50
8 1 (0.023%) thinkFolio
Cloud Services
1 767 (17.44%) Office 365
2 259 (5.89%) Microsoft Azure
3 195 (4.43%) Amazon AWS
4 70 (1.59%) SaaS
5 29 (0.66%) Cloud Computing
6 22 (0.50%) IaaS
7 17 (0.39%) PaaS
8 16 (0.36%) Google Cloud Platform
9 14 (0.32%) Amazon EC2
10 13 (0.30%) G Suite
11 12 (0.27%) Mimecast
12 11 (0.25%) AWS CloudFormation
13 10 (0.23%) Amazon S3
14 9 (0.20%) Adobe Creative Cloud
15 8 (0.18%) GitHub
16 7 (0.16%) Azure Active Directory
16 7 (0.16%) Virtual Private Cloud
17 4 (0.091%) Basecamp
17 4 (0.091%) OneDrive
17 4 (0.091%) Yammer
Communications & Networking
1 880 (20.01%) Firewall
2 560 (12.73%) TCP/IP
3 552 (12.55%) DNS
4 525 (11.94%) LAN
5 503 (11.44%) WAN
6 409 (9.30%) DHCP
7 399 (9.07%) VPN
8 330 (7.50%) SAN
9 310 (7.05%) VoIP
10 268 (6.09%) Wireless
11 264 (6.00%) Internet
12 189 (4.30%) VLAN
13 176 (4.00%) Cisco ASA
14 137 (3.12%) MPLS
15 117 (2.66%) Network Security
16 115 (2.61%) Skype
17 105 (2.39%) BGP
18 98 (2.23%) OSPF
19 94 (2.14%) Cisco Nexus
20 93 (2.11%) HTTP
Database & Business Intelligence
1 567 (12.89%) SQL Server
2 132 (3.00%) MySQL
3 90 (2.05%) SQL Server 2008
4 68 (1.55%) SQL Server 2012
5 52 (1.18%) SQL Server 2005
6 37 (0.84%) Relational Database
7 35 (0.80%) Oracle Database
8 30 (0.68%) NoSQL
9 25 (0.57%) Big Data
10 20 (0.45%) RDBMS
11 17 (0.39%) PostgreSQL
12 14 (0.32%) SQL Server 2014
12 14 (0.32%) SQL Server Reporting Services
13 13 (0.30%) Hadoop
14 11 (0.25%) Oracle Reports
15 10 (0.23%) DB2
15 10 (0.23%) Oracle BI EE
15 10 (0.23%) SQL Server 2000
16 9 (0.20%) Data Warehouse
17 8 (0.18%) SQL Server Integration Services
Development Applications
1 52 (1.18%) JIRA
2 39 (0.89%) Git (software)
3 33 (0.75%) Jenkins
4 23 (0.52%) Subversion
5 17 (0.39%) Eclipse
5 17 (0.39%) Maven
6 16 (0.36%) NetBeans
7 15 (0.34%) IntelliJ
8 13 (0.30%) MSI
8 13 (0.30%) Visual Studio
9 11 (0.25%) Firebug
10 9 (0.20%) JMeter
11 8 (0.18%) Atlassian Bamboo
11 8 (0.18%) Octopus Deploy
11 8 (0.18%) Synon
12 7 (0.16%) Oracle Forms
12 7 (0.16%) Team Foundation Server
13 5 (0.11%) Ant
14 4 (0.091%) Bugzilla
15 3 (0.068%) Toad
General
1 485 (11.03%) Finance
2 234 (5.32%) Telecoms
3 113 (2.57%) Banking
4 100 (2.27%) Retail
5 82 (1.86%) Manufacturing
6 59 (1.34%) Marketing
7 54 (1.23%) Legal
8 52 (1.18%) Back Office
9 49 (1.11%) French Language
10 44 (1.00%) German Language
11 42 (0.95%) Advertising
12 35 (0.80%) Games
13 32 (0.73%) Law
13 32 (0.73%) Spanish Language
14 31 (0.70%) Publishing
15 26 (0.59%) Electronics
16 25 (0.57%) Billing
17 20 (0.45%) Italian Language
18 19 (0.43%) Financial Institution
19 17 (0.39%) Front Office
Libraries, Frameworks & Software Standards
1 127 (2.89%) .NET
2 124 (2.82%) Web Services
3 91 (2.07%) XML
4 88 (2.00%) HTML
5 60 (1.36%) Software Packaging
6 51 (1.16%) Middleware
7 43 (0.98%) CSS
8 39 (0.89%) LAMP
9 36 (0.82%) ASP.NET
10 28 (0.64%) J2EE
11 23 (0.52%) REST
11 23 (0.52%) SOAP
11 23 (0.52%) Spring
12 20 (0.45%) jQuery
13 16 (0.36%) ASP.NET Web Forms
13 16 (0.36%) FIX Protocol
13 16 (0.36%) JMS
14 15 (0.34%) 802.1X
14 15 (0.34%) Java EE
14 15 (0.34%) Java SE
Miscellaneous
1 263 (5.98%) Data Centre
2 236 (5.37%) Analytical Skills
3 205 (4.66%) Driving Licence
4 141 (3.21%) Computer Science
5 98 (2.23%) Blackberry
6 92 (2.09%) Clustering
7 91 (2.07%) Management Information System
8 76 (1.73%) Fat Client
8 76 (1.73%) Thin Client
9 73 (1.66%) iPhone
10 71 (1.61%) Hedge funds
11 65 (1.48%) iPad
12 49 (1.11%) Enterprise Software
13 48 (1.09%) Video Conferencing
14 42 (0.95%) Replication
15 41 (0.93%) Smartphone
16 36 (0.82%) Linux Command Line
17 34 (0.77%) Client/Server
18 32 (0.73%) Enterprise Storage
19 31 (0.70%) User Experience
Operating Systems
1 2903 (66.01%) Windows
2 1452 (33.02%) Windows Server
3 869 (19.76%) Windows Server 2012
4 845 (19.21%) Linux
5 816 (18.55%) Windows Server 2008
6 716 (16.28%) Windows 7
7 441 (10.03%) Windows 10
8 354 (8.05%) Windows 8
9 321 (7.30%) Windows Server 2003
10 285 (6.48%) Unix
11 182 (4.14%) Windows XP
12 169 (3.84%) Mac OS X
13 118 (2.68%) Android
14 97 (2.21%) Red Hat Enterprise Linux
15 90 (2.05%) Apple iOS
16 81 (1.84%) Mac OS
17 76 (1.73%) CentOS
18 46 (1.05%) Windows Vista
19 41 (0.93%) Ubuntu
20 35 (0.80%) Solaris
Processes & Methodologies
1 821 (18.67%) ITIL
2 167 (3.80%) Service Delivery
3 140 (3.18%) Problem Management
4 132 (3.00%) DevOps
5 126 (2.86%) Change Management
6 122 (2.77%) Agile Software Development
7 121 (2.75%) Disaster Recovery
8 117 (2.66%) Service Management
9 114 (2.59%) Migration
10 108 (2.46%) Mentoring
11 102 (2.32%) Root Cause Analysis
12 101 (2.30%) Time Management
13 100 (2.27%) High Availability
14 92 (2.09%) Incident Management
15 81 (1.84%) Data Protection
16 77 (1.75%) ITIL V3
17 74 (1.68%) CRM
17 74 (1.68%) Project Management
18 73 (1.66%) Configuration Management
19 68 (1.55%) Network Design
Programming Languages
1 730 (16.60%) SQL
2 316 (7.19%) PowerShell
3 208 (4.73%) Java
4 202 (4.59%) Python
5 119 (2.71%) JavaScript
6 116 (2.64%) Perl
7 115 (2.61%) C#
8 114 (2.59%) Bash Shell
9 87 (1.98%) Shell Script
10 68 (1.55%) PHP
11 63 (1.43%) C
12 44 (1.00%) Ruby
13 42 (0.95%) VBScript
14 37 (0.84%) C++
15 32 (0.73%) T-SQL
16 28 (0.64%) VB
17 21 (0.48%) VBA
18 13 (0.30%) PL/SQL
19 10 (0.23%) RPG
20 9 (0.20%) VB.NET
Qualifications
1 546 (12.41%) Microsoft Certification
2 527 (11.98%) Cisco Certification
3 419 (9.53%) CCNA
4 418 (9.50%) Degree
5 346 (7.87%) MCSE
6 260 (5.91%) CCNP
7 251 (5.71%) Security Cleared
8 200 (4.55%) MCP
9 186 (4.23%) MCSA
10 142 (3.23%) SC Cleared
11 96 (2.18%) MCITP
11 96 (2.18%) VMware Certified Professional (VCP)
12 66 (1.50%) CCSA
13 64 (1.46%) A+ Certification
14 59 (1.34%) ITIL Certification
15 55 (1.25%) JNCIA
16 52 (1.18%) CCIE
17 44 (1.00%) DV Cleared
18 37 (0.84%) CISSP
19 36 (0.82%) CCNP Voice
Quality Assurance & Compliance
1 444 (10.10%) SLA
2 31 (0.70%) QA
3 14 (0.32%) PCI DSS
4 10 (0.23%) ISO/IEC 27001
5 6 (0.14%) DICOM
5 6 (0.14%) HL7
5 6 (0.14%) ISO 9001
6 4 (0.091%) MiFID
7 3 (0.068%) Data Quality
8 2 (0.045%) COBIT
9 1 (0.023%) EMIR
9 1 (0.023%) GDPR
9 1 (0.023%) PMO
9 1 (0.023%) Sarbanes-Oxley
9 1 (0.023%) SSAE 16
System Software
1 1961 (44.59%) Active Directory
2 758 (17.24%) VMware Infrastructure
3 564 (12.82%) Hyper-V
4 186 (4.23%) XenApp
5 171 (3.89%) vSphere
6 101 (2.30%) XenDesktop
7 79 (1.80%) VMware ESX
8 75 (1.71%) VMware ESXi
9 54 (1.23%) Terminal Services
10 41 (0.93%) VMware Workstation
11 33 (0.75%) Virtual Machines
12 31 (0.70%) Virtual Desktop
12 31 (0.70%) XenServer
13 29 (0.66%) Microsoft App-V
14 25 (0.57%) Docker
14 25 (0.57%) Virtual Servers
15 18 (0.41%) Firmware
16 14 (0.32%) Microsoft Virtual Server
16 14 (0.32%) Samba
16 14 (0.32%) VMware Server
Systems Management
1 326 (7.41%) SCCM
2 94 (2.14%) Backup Exec
3 82 (1.86%) Puppet
4 75 (1.71%) Cisco CUCM
5 68 (1.55%) WSUS
6 66 (1.50%) SCOM
7 52 (1.18%) Opscode Chef
8 40 (0.91%) Cisco UCCX
9 38 (0.86%) Ansible
10 29 (0.66%) Cisco UCCE
10 29 (0.66%) NetBackup
11 28 (0.64%) Nagios
12 27 (0.61%) Norton AntiVirus
13 22 (0.50%) McAfee ePO
14 20 (0.45%) Kubernetes
15 17 (0.39%) FortiGate
16 16 (0.36%) AirWatch
17 15 (0.34%) Microsoft Clustering
18 14 (0.32%) SCVMM
19 13 (0.30%) Tivoli
Vendors
1 1804 (41.02%) Microsoft
2 1321 (30.04%) VMware
3 894 (20.33%) Cisco
4 537 (12.21%) Citrix
5 213 (4.84%) Apple
6 205 (4.66%) HP
7 180 (4.09%) Oracle
8 161 (3.66%) Juniper
9 140 (3.18%) CheckPoint
9 140 (3.18%) Dell
10 131 (2.98%) Red Hat
11 122 (2.77%) Avaya
12 117 (2.66%) NetApp
13 113 (2.57%) Veeam
14 105 (2.39%) IBM
15 102 (2.32%) Palo Alto
16 78 (1.77%) Symantec
17 71 (1.61%) Google
18 63 (1.43%) EMC
19 60 (1.36%) Intel
Slough, Berkshire
Oscar
Salary: £30000 - £35000 per annum + benefits
Posted: 23 hours ago
Norfolk
Tec Partners
Salary: £20000.00 - £28000.00 per annum
Posted: 2 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: 3 days ago
East London
Millshill Recruitment Ltd
Salary: £32000 - £35000 per annum
Posted: 2 days ago
Wakefield, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Manchester, Lancashire
Itecco
Salary: £24000 per annum
Posted: 2 days ago
London
Harrington Starr
Salary: £40000 - £50000 per annum + bonus, benefits + training
Posted: Yesterday
Stoke-On-Trent, Staffordshire
ReThink Recruitment
Salary: £24500.00 - £27500.00 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £32500 per annum
Posted: 2 days ago
City, London
Understanding Recruitment
Salary: £30000 - £33000 per annum + Bens - Pens, Health
Posted: 13 hours ago
Ashby-De-La-Zouch, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum
Posted: 3 days ago
City, London
ARC IT Recruitment Ltd
Salary: £27000 - £30000 per annum + Plus Excellent Benefits
Posted: 2 days ago
Warrington, Cheshire
Itecco
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum + Benefits
Posted: 2 days ago
London
Webrecruit
Salary: Up to £25,000 per annum DOE Plus Benefits
Posted: 3 days ago
City, London
Quant Capital
Salary: Up to £30,000 per annum + benefits
Posted: Yesterday
Washington, Tyne and Wear
Central Employment
Salary: From £18,000 to £30,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £20000 - £30000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Oscar
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Sutton, Surrey
Premier IT
Salary: £27000 per annum
Posted: 3 days ago
London
Etech Partners
Salary: Up to £42,000 per annum + Benefits
Posted: 2 days ago
Central London / West End
Millshill Recruitment Ltd
Salary: £25000 - £27000 per annum
Posted: 4 days ago
Brecon, Powys
Premier IT
Salary: £25000 - £32000 per annum
Posted: 3 days ago
Brighton, East Sussex
Senitor Associates
Salary: £23 - £27 per annum
Posted: 2 days ago
Cardiff, South Glamorgan
Premier IT
Salary: £27000 per annum
Posted: 3 days ago
Wakefield, West Yorkshire
Search Consultancy
Salary: £18000 - £22000 per annum
Posted: 2 days ago
City, London
Amicus Recruitment Limited
Salary: £25000 - £28000 per annum + Pension
Posted: 3 days ago
Warrington, Cheshire
ARC IT Recruitment Ltd
Salary: Up to £35,000
Posted: 2 days ago
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £40k + Bonus + Benefits
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 per annum + Benefits
Posted: 2 days ago