The median annual salary for a Support Engineer was £31,500 in advertised job vacancies during the 3 months to 22 May 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK
3 months to
22 May 2017
Same period 2016 Same period 2015
Rank 131 103 105
Rank change year-on-year -28 +2  
Permanent jobs requiring a Support Engineer 2147 2822 3137
As % of all permanent IT jobs advertised in the UK 2.53% 2.87% 2.86%
As % of the Job Titles category 2.63% 2.97% 2.96%
Number of salaries quoted 1888 2496 2659
Median salary £31,500 £31,500 £31,500
90% offered a salary of more than £22,500 £22,000 £22,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £29,000 £30,000 £29,000
% change year-on-year -3.33% +3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81753 94897 106080
As % of all permanent IT job vacancies advertised in the UK 96.23% 96.39% 96.62%
Number of salaries quoted 67454 79728 86937
Median salary £45,000 £46,500 £45,000
Median salary % change year-on-year -3.22% +3.33%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer.

Salary trend for Support Engineer in the UK

Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Support Engineer over the 3 months to 22 May 2017.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 22 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 2054 £32,000 - 289
London 0 766 £35,000 -4.10% 101
South East -13 549 £30,000 -4.76% 60
East of England -36 170 £32,500 +8.33% 32
Berkshire -13 159 £32,500 -13.33% 12
South West -21 159 £27,750 +5.71% 24
North West -8 133 £30,000 +11.11% 25
Hampshire -3 131 £28,000 +9.80% 13
City of London +7 130 £35,000 -9.67% 17
Yorkshire +45 120 £27,500 - 23
Reading +7 107 £31,500 -33.68% 6
West Midlands +2 103 £30,000 - 10
Surrey -21 97 £29,000 -13.43% 6
West Yorkshire +48 80 £28,500 -5.00% 14
Hertfordshire -38 63 £34,000 +28.30% 12
Manchester -46 61 £30,000 +1.69% 15
Cheshire +24 58 £30,000 +57.89% 4
Leeds +33 55 £32,500 - 9
Cambridgeshire -12 54 £34,000 -3.09% 13
Wiltshire -1 52 £27,625 +0.45% 2
East Midlands -32 50 £25,500 -25.00% 7
Buckinghamshire -2 48 £25,250 -11.40% 5
Bristol +1 42 £30,250 +12.03% 9
Oxfordshire -8 38 £32,500 +14.03% 12
Birmingham -4 36 £31,000 +5.08% 4
Cambridge -10 35 £37,500 +6.87% 5
Basingstoke +8 32 £28,000 +3.70% 2
West Sussex +5 30 £32,500 +18.18% 3
Warrington +20 29 £24,500 +28.94% 1
Essex -17 29 £29,500 +9.25% 3

Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 May 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Engineer in the job title.

1 2793 (64.80%) Windows
2 1913 (44.39%) Active Directory
3 1727 (40.07%) Microsoft
4 1420 (32.95%) Windows Server
5 1180 (27.38%) VMware
6 892 (20.70%) MS Exchange
7 849 (19.70%) Firewall
7 849 (19.70%) Windows Server 2012
8 841 (19.51%) Cisco
9 818 (18.98%) Linux
10 809 (18.77%) ITIL
11 794 (18.42%) Windows Server 2008
12 776 (18.00%) Office 365
13 746 (17.31%) Microsoft Office
14 741 (17.19%) SQL
15 706 (16.38%) Windows 7
16 691 (16.03%) VMware Infrastructure
17 603 (13.99%) DNS
18 557 (12.92%) TCP/IP
19 548 (12.71%) Hyper-V
20 530 (12.30%) Cisco Certification
21 522 (12.11%) SQL Server
22 519 (12.04%) Finance
23 511 (11.86%) LAN
24 507 (11.76%) Microsoft Certification
25 505 (11.72%) Citrix
26 492 (11.42%) WAN
27 475 (11.02%) Windows 10
28 452 (10.49%) Degree
29 449 (10.42%) DHCP

Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 892 (20.70%) MS Exchange
2 339 (7.87%) Exchange Server 2010
3 266 (6.17%) Exchange Server 2013
4 219 (5.08%) SharePoint
5 200 (4.64%) IIS
6 197 (4.57%) Skype for Business
7 114 (2.65%) Exchange Server 2007
8 109 (2.53%) Tomcat
9 95 (2.20%) Exchange Server 2003
10 76 (1.76%) Apache
11 72 (1.67%) JBoss
12 65 (1.51%) WebSphere
13 60 (1.39%) WebLogic
14 57 (1.32%) Blackberry Enterprise Server
15 40 (0.93%) Elasticsearch
16 33 (0.77%) CMS
17 22 (0.51%) Oracle SOA Suite
17 22 (0.51%) SharePoint 2013
18 19 (0.44%) Confluence
19 18 (0.42%) Site Server
Applications
1 746 (17.31%) Microsoft Office
2 108 (2.51%) Microsoft Excel
3 71 (1.65%) Microsoft PowerPoint
4 40 (0.93%) MS Visio
5 16 (0.37%) Spreadsheet
6 13 (0.30%) Adobe Creative Suite
7 7 (0.16%) Microsoft Project
8 4 (0.093%) Final Cut Pro
9 3 (0.070%) AutoCAD
10 1 (0.023%) Revit
10 1 (0.023%) SOLIDWORKS
10 1 (0.023%) Vectorworks
Business Applications
1 16 (0.37%) SAP Oil and Gas
2 11 (0.26%) Dynamics CRM
2 11 (0.26%) Remedy ITSM
3 10 (0.23%) Siebel Analytics
4 8 (0.19%) Dynamics NAV
5 5 (0.12%) Dynamics AX
6 4 (0.093%) MetaTrader
6 4 (0.093%) Payment Gateway
7 3 (0.070%) Dynamics GP
7 3 (0.070%) Eikon
7 3 (0.070%) Infor M3
8 2 (0.046%) Actimize
8 2 (0.046%) assyst
8 2 (0.046%) Magento
8 2 (0.046%) OpenText VIM for SAP
8 2 (0.046%) Oracle Financials
8 2 (0.046%) SAP BPC
8 2 (0.046%) SAP ERP
9 1 (0.023%) Sage 200
9 1 (0.023%) Sage 50
Cloud Services
1 776 (18.00%) Office 365
2 273 (6.33%) Microsoft Azure
3 183 (4.25%) Amazon AWS
4 61 (1.42%) SaaS
5 30 (0.70%) Cloud Computing
6 18 (0.42%) G Suite
7 17 (0.39%) PaaS
8 16 (0.37%) Google Cloud Platform
9 14 (0.32%) IaaS
10 12 (0.28%) Mimecast
11 11 (0.26%) Virtual Private Cloud
12 5 (0.12%) Amazon EC2
12 5 (0.12%) Amazon S3
12 5 (0.12%) Azure Active Directory
12 5 (0.12%) GitHub
13 4 (0.093%) Adobe Creative Cloud
13 4 (0.093%) AWS CloudFormation
13 4 (0.093%) OneDrive
13 4 (0.093%) Yammer
14 3 (0.070%) Dropbox
Communications & Networking
1 849 (19.70%) Firewall
2 603 (13.99%) DNS
3 557 (12.92%) TCP/IP
4 511 (11.86%) LAN
5 492 (11.42%) WAN
6 449 (10.42%) DHCP
7 412 (9.56%) VPN
8 290 (6.73%) VoIP
9 288 (6.68%) SAN
9 288 (6.68%) Wireless
10 255 (5.92%) Internet
11 181 (4.20%) VLAN
12 145 (3.36%) Cisco ASA
13 144 (3.34%) MPLS
14 131 (3.04%) Skype
15 109 (2.53%) BGP
16 108 (2.51%) HTTP
17 99 (2.30%) Network Security
18 92 (2.13%) Cisco Nexus
19 91 (2.11%) OSPF
Database & Business Intelligence
1 522 (12.11%) SQL Server
2 135 (3.13%) MySQL
3 76 (1.76%) SQL Server 2008
4 53 (1.23%) SQL Server 2012
5 50 (1.16%) SQL Server 2005
6 38 (0.88%) Big Data
7 32 (0.74%) Relational Database
8 24 (0.56%) NoSQL
9 20 (0.46%) SQL Server Reporting Services
10 19 (0.44%) DB2
11 18 (0.42%) Oracle Database
11 18 (0.42%) PostgreSQL
12 15 (0.35%) SQL Server 2000
13 14 (0.32%) Apache Cassandra
14 12 (0.28%) RDBMS
15 11 (0.26%) Data Warehouse
15 11 (0.26%) Hadoop
15 11 (0.26%) Oracle BI EE
15 11 (0.26%) SQL Server 2014
16 6 (0.14%) InfluxDB
Development Applications
1 46 (1.07%) JIRA
2 32 (0.74%) Git (software)
3 31 (0.72%) Jenkins
4 28 (0.65%) Maven
5 25 (0.58%) Eclipse
5 25 (0.58%) IntelliJ
6 22 (0.51%) Visual Studio
7 21 (0.49%) NetBeans
8 19 (0.44%) Subversion
9 14 (0.32%) Team Foundation Server
10 13 (0.30%) Atlassian Bamboo
10 13 (0.30%) Synon
11 11 (0.26%) MSI
12 8 (0.19%) Ant
13 7 (0.16%) Firebug
14 6 (0.14%) Selenium
15 5 (0.12%) GoCD
15 5 (0.12%) Octopus Deploy
15 5 (0.12%) Visual Studio Team System
16 3 (0.070%) Cucumber
General
1 519 (12.04%) Finance
2 221 (5.13%) Telecoms
3 118 (2.74%) Banking
4 104 (2.41%) Manufacturing
5 100 (2.32%) Retail
6 65 (1.51%) Marketing
7 45 (1.04%) Legal
8 44 (1.02%) French Language
9 42 (0.97%) Law
10 40 (0.93%) Games
11 39 (0.90%) German Language
12 37 (0.86%) Back Office
13 34 (0.79%) Advertising
14 30 (0.70%) Electronics
15 27 (0.63%) Financial Institution
16 24 (0.56%) Publishing
17 20 (0.46%) Spanish Language
18 19 (0.44%) Billing
19 18 (0.42%) Investment Banking
20 15 (0.35%) Front Office
Libraries, Frameworks & Software Standards
1 141 (3.27%) .NET
2 109 (2.53%) Web Services
3 107 (2.48%) HTML
4 96 (2.23%) XML
5 69 (1.60%) CSS
6 57 (1.32%) Software Packaging
7 42 (0.97%) ASP.NET
8 40 (0.93%) J2EE
9 34 (0.79%) Middleware
10 33 (0.77%) SOAP
11 28 (0.65%) Spring
12 27 (0.63%) REST
13 24 (0.56%) Java EE
13 24 (0.56%) JMS
14 22 (0.51%) FIX Protocol
15 21 (0.49%) Java SE
15 21 (0.49%) LAMP
16 17 (0.39%) HTML5
17 16 (0.37%) ASP.NET MVC
18 13 (0.30%) JSON
Miscellaneous
1 234 (5.43%) Analytical Skills
2 230 (5.34%) Data Centre
3 184 (4.27%) Driving Licence
4 156 (3.62%) Computer Science
5 106 (2.46%) Blackberry
6 99 (2.30%) Management Information System
7 84 (1.95%) Clustering
8 80 (1.86%) Hedge funds
9 78 (1.81%) iPhone
10 71 (1.65%) Fat Client
10 71 (1.65%) Thin Client
11 70 (1.62%) iPad
12 61 (1.42%) Enterprise Software
13 46 (1.07%) Fintech
14 40 (0.93%) Replication
15 39 (0.90%) Client/Server
16 35 (0.81%) Linux Command Line
16 35 (0.81%) Smartphone
17 29 (0.67%) Public Cloud
18 27 (0.63%) User Experience
Operating Systems
1 2793 (64.80%) Windows
2 1420 (32.95%) Windows Server
3 849 (19.70%) Windows Server 2012
4 818 (18.98%) Linux
5 794 (18.42%) Windows Server 2008
6 706 (16.38%) Windows 7
7 475 (11.02%) Windows 10
8 331 (7.68%) Windows 8
9 328 (7.61%) Windows Server 2003
10 292 (6.77%) Unix
11 191 (4.43%) Windows XP
12 162 (3.76%) Mac OS X
13 134 (3.11%) Android
14 101 (2.34%) Apple iOS
15 82 (1.90%) Mac OS
16 70 (1.62%) Red Hat Enterprise Linux
17 66 (1.53%) CentOS
18 54 (1.25%) Windows Vista
19 40 (0.93%) Solaris
20 36 (0.84%) Ubuntu
Processes & Methodologies
1 809 (18.77%) ITIL
2 157 (3.64%) DevOps
3 151 (3.50%) Service Management
4 148 (3.43%) Service Delivery
5 134 (3.11%) Problem Management
6 127 (2.95%) Agile Software Development
7 121 (2.81%) Change Management
8 120 (2.78%) Migration
8 120 (2.78%) Time Management
9 116 (2.69%) Mentoring
10 109 (2.53%) Root Cause Analysis
11 106 (2.46%) Incident Management
12 100 (2.32%) Disaster Recovery
13 90 (2.09%) High Availability
14 81 (1.88%) CRM
15 76 (1.76%) Presales
16 74 (1.72%) Configuration Management
16 74 (1.72%) Project Management
17 68 (1.58%) E-Commerce
18 67 (1.55%) ITIL V3
Programming Languages
1 741 (17.19%) SQL
2 294 (6.82%) PowerShell
3 244 (5.66%) Java
4 217 (5.03%) Python
5 131 (3.04%) C#
5 131 (3.04%) Shell Script
6 112 (2.60%) Bash Shell
6 112 (2.60%) JavaScript
7 103 (2.39%) Perl
8 72 (1.67%) C++
9 71 (1.65%) C
10 70 (1.62%) PHP
11 46 (1.07%) VB
12 42 (0.97%) T-SQL
13 40 (0.93%) VBScript
14 24 (0.56%) Ruby
15 17 (0.39%) VBA
16 16 (0.37%) RPG
16 16 (0.37%) RPG IV
16 16 (0.37%) RPG/400
Qualifications
1 530 (12.30%) Cisco Certification
2 507 (11.76%) Microsoft Certification
3 452 (10.49%) Degree
4 421 (9.77%) CCNA
5 329 (7.63%) MCSE
6 252 (5.85%) CCNP
7 242 (5.61%) Security Cleared
8 185 (4.29%) MCP
9 183 (4.25%) MCSA
10 154 (3.57%) SC Cleared
11 88 (2.04%) VMware Certified Professional (VCP)
12 69 (1.60%) MCITP
13 67 (1.55%) CCIE
13 67 (1.55%) ITIL Certification
14 62 (1.44%) A+ Certification
15 53 (1.23%) JNCIA
16 44 (1.02%) CCSA
17 39 (0.90%) DV Cleared
18 38 (0.88%) Network+ Certification
19 35 (0.81%) JNCIP
Quality Assurance & Compliance
1 389 (9.03%) SLA
2 25 (0.58%) QA
3 18 (0.42%) ISO/IEC 27001
4 11 (0.26%) PCI DSS
5 8 (0.19%) COBIT
6 6 (0.14%) ISO 9001
7 4 (0.093%) MiFID
8 3 (0.070%) GDPR
9 2 (0.046%) Data Quality
10 1 (0.023%) EMIR
10 1 (0.023%) ISO 14001
10 1 (0.023%) ISO27002
10 1 (0.023%) PMO
10 1 (0.023%) Sarbanes-Oxley
10 1 (0.023%) SSAE 16
System Software
1 1913 (44.39%) Active Directory
2 691 (16.03%) VMware Infrastructure
3 548 (12.71%) Hyper-V
4 165 (3.83%) XenApp
5 145 (3.36%) vSphere
6 136 (3.16%) VMware ESXi
7 90 (2.09%) XenDesktop
8 71 (1.65%) Terminal Services
9 53 (1.23%) VMware Workstation
10 34 (0.79%) Virtual Machines
11 32 (0.74%) Virtual Desktop
12 28 (0.65%) XenServer
13 26 (0.60%) Virtual Servers
14 25 (0.58%) Docker
15 18 (0.42%) VMware Server
16 17 (0.39%) Microsoft App-V
17 13 (0.30%) vCloud
18 12 (0.28%) NFS
19 11 (0.26%) Firmware
19 11 (0.26%) Microsoft Virtual Server
Systems Management
1 301 (6.98%) SCCM
2 116 (2.69%) Backup Exec
3 69 (1.60%) Puppet
4 62 (1.44%) Cisco CUCM
5 59 (1.37%) WSUS
6 49 (1.14%) SCOM
7 48 (1.11%) Ansible
8 46 (1.07%) Opscode Chef
9 43 (1.00%) Norton AntiVirus
10 37 (0.86%) Cisco UCCX
11 31 (0.72%) Nagios
12 28 (0.65%) Cisco UCCE
13 23 (0.53%) NetBackup
14 22 (0.51%) Kubernetes
15 21 (0.49%) Tivoli
16 20 (0.46%) AirWatch
17 18 (0.42%) McAfee ePO
17 18 (0.42%) vCenter Server
18 17 (0.39%) FortiGate
19 16 (0.37%) DameWare
Vendors
1 1727 (40.07%) Microsoft
2 1180 (27.38%) VMware
3 841 (19.51%) Cisco
4 505 (11.72%) Citrix
5 235 (5.45%) HP
6 190 (4.41%) Apple
7 170 (3.94%) Oracle
8 153 (3.55%) Juniper
9 136 (3.16%) Dell
10 123 (2.85%) CheckPoint
11 119 (2.76%) Veeam
12 115 (2.67%) Avaya
13 114 (2.65%) IBM
14 103 (2.39%) Red Hat
15 90 (2.09%) Palo Alto
16 88 (2.04%) NetApp
16 88 (2.04%) Symantec
17 74 (1.72%) F5
18 71 (1.65%) EMC
19 69 (1.60%) Google
Bristol, Avon
Xist4 IT Recruitment
Salary: Competitive
Posted: 6 hours ago
Woking, Surrey
Millshill Recruitment Ltd
Salary: £32000 - £35000 per annum
Posted: 13 hours ago
North London
Robert Half
Salary: £25000 - £35000 per annum
Posted: 7 hours ago
Amersham, Buckinghamshire
RBW Consulting
Salary: From £25,000 to £35,000 per annum
Posted: 6 hours ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £23000.00 - £27000.00 per annum + benefits
Posted: 5 hours ago
London
Talent Point Ltd
Salary: £27000.00 - £32000.00 per annum + bonus
Posted: 5 hours ago
Middlewich, Cheshire
Amita UK Ltd
Salary: From £20,000 to £25,000 per annum Plus Bonus and oncall call out fees
Posted: 9 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: 12 hours ago
London
Webrecruit
Salary: Up to £30,000 per annum Plus Benefits
Posted: 5 hours ago
City, London
Quant Capital
Salary: Up to £35,000 per annum
Posted: 10 hours ago
Bradford, West Yorkshire
Candour Solutions
Salary: Excellent plus outstanding benefits
Posted: 4 hours ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 9 hours ago
Warrington, Cheshire
Greywood Associates Limited
Salary: £35000 - £38000 per annum + bens
Posted: 9 hours ago
Milton Keynes, Buckinghamshire
Burns Sheehan
Salary: £23000 - £25000 per annum + benefits
Posted: 3 hours ago
Chelmsford, Essex
Estio Technology Recruitment
Salary: From £40,000 to £40,000 per annum
Posted: 10 hours ago
London
Harvey Nash plc
Posted: 4 hours ago
Central London / West End
Eligo Recruitment Ltd
Salary: £24000 - £26000 per annum
Posted: 9 hours ago
Bristol, Avon
ComputerWorld Personnel Ltd
Salary: £30000 - £37000 per annum
Posted: 4 hours ago
Corsham, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 7 hours ago
London
Venturi
Salary: £45000 - £55000 per annum + Extensive benefits
Posted: 7 hours ago
Huntingdon, Cambridgeshire
Senitor Associates
Salary: £20000 - £25000 per annum + All Training Provided
Posted: 11 hours ago
London
Salt
Salary: £30000 - £45000 per annum + Bonus + Benefits
Posted: 7 hours ago
City, London
Understanding Recruitment
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 13 hours ago
City, London
Oscar
Salary: £30000 - £36000 per annum + benefits
Posted: Yesterday
Central London / West End
Resourcing People Ltd.
Salary: From £20,000 to £23,000 per annum plus great benefits package.
Posted: 12 hours ago
Chelmsford, Essex
Oscar
Salary: £30000 - £40000 per annum + benefits
Posted: Yesterday
Leeds, West Yorkshire
Cloud Computing International
Salary: £30000 per annum
Posted: 13 hours ago
Abingdon, Oxfordshire
CV Screen Ltd
Salary: to £23,000 + Benefits
Posted: 4 days ago
Bradford, West Yorkshire
Senitor Associates
Salary: £21000 - £25000 per annum
Posted: 3 days ago
Luton, Bedfordshire
X4 Group
Salary: £22k - 30k per year
Posted: 3 days ago