Support Engineer Job Trends

Support Engineer
UK

The median Support Engineer salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 21 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 May 2026
Same period 2025 Same period 2024
Rank 69 122 96
Rank change year-on-year +53 -26 +49
Permanent jobs requiring a Support Engineer 2,471 1,154 2,664
As % of all permanent jobs in the UK 2.68% 2.63% 2.74%
As % of the Job Titles category 2.87% 2.94% 2.90%
Number of salaries quoted 1,998 918 2,355
10th Percentile £27,250 £26,000 £24,240
25th Percentile £30,000 £29,750 £26,750
Median annual salary (50th Percentile) £35,000 £37,500 £32,500
Median % change year-on-year -6.67% +15.38% -2.99%
75th Percentile £43,750 £48,750 £41,500
90th Percentile £50,000 £58,000 £51,250
UK excluding London median annual salary £35,000 £35,000 £32,000
% change year-on-year - +9.38% -

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 86,124 39,293 92,007
% of permanent jobs with a recognized job title 93.36% 89.47% 94.64%
Number of salaries quoted 56,991 22,669 67,426
10th Percentile £30,000 £30,000 £28,500
25th Percentile £40,000 £41,250 £38,500
Median annual salary (50th Percentile) £55,000 £57,500 £52,500
Median % change year-on-year -4.35% +9.52% -12.50%
75th Percentile £75,000 £77,500 £71,000
90th Percentile £95,000 £100,000 £90,000
UK excluding London median annual salary £50,000 £51,729 £50,000
% change year-on-year -3.34% +3.46% -5.66%

Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised.

Support Engineer job vacancy trend in the UK

Support Engineer
Salary Trend

Salary distribution trend for Support Engineer job vacancies in the UK.

Salary distribution trend for Support Engineer job vacancies in the UK

Support Engineer
Salary Histogram

Salary distribution for jobs citing Support Engineer over the 6 months to 21 May 2026.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 6 months to 21 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +53 2,196 £35,000 -6.67% 276
UK excluding London +49 2,142 £35,000 - 273
North of England +82 523 £35,000 +6.06% 61
South East +20 521 £35,000 -6.67% 92
Work from Home +78 434 £36,000 -10.00% 68
Midlands +29 361 £32,500 -13.33% 37
London +19 287 £39,000 -7.14% 46
East of England +59 281 £35,000 -1.41% 37
North West +93 273 £35,000 -11.39% 30
South West +25 221 £34,000 +6.25% 25
Yorkshire +31 212 £35,000 +8.53% 22
West Midlands +8 198 £34,000 -6.21% 23
East Midlands +19 159 £30,000 -20.00% 14
Scotland +79 145 £30,000 - 14
Northern Ireland +6 50 £39,000 -29.09% 7
Wales -4 39 £45,000 +100.00% 4
North East -5 38 £40,000 +14.29% 11
Channel Islands - 1 £100,000 -

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 21 May 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Support Engineer in the job title.

1 853 (34.52%) Microsoft
2 803 (32.50%) Microsoft 365
3 774 (31.32%) Windows
4 620 (25.09%) Problem-Solving
5 582 (23.55%) Active Directory
6 473 (19.14%) Azure
7 440 (17.81%) Customer Service
8 325 (13.15%) Entra ID
9 324 (13.11%) Windows Server
10 269 (10.89%) Firewall
11 258 (10.44%) ITIL
12 246 (9.96%) Degree
13 245 (9.92%) Microsoft Office
14 240 (9.71%) Continuous Improvement
15 239 (9.67%) Windows 10
16 223 (9.02%) Microsoft Exchange
17 222 (8.98%) Microsoft Intune
18 197 (7.97%) DNS
19 193 (7.81%) SharePoint
20 188 (7.61%) SLA
21 171 (6.92%) VPN
22 166 (6.72%) Cybersecurity
22 166 (6.72%) VMware
23 163 (6.60%) LAN
24 161 (6.52%) SQL
25 159 (6.43%) WAN
26 158 (6.39%) Security Cleared
27 152 (6.15%) DHCP
28 145 (5.87%) Hyper-V
29 142 (5.75%) Wi-Fi

Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 223 (9.02%) Microsoft Exchange
2 193 (7.81%) SharePoint
3 21 (0.85%) Confluence
4 18 (0.73%) IIS
5 16 (0.65%) Exchange Server 2007
5 16 (0.65%) Exchange Server 2010
5 16 (0.65%) Exchange Server 2013
6 2 (0.081%) CMS
7 1 (0.040%) JBoss
7 1 (0.040%) Mendix
7 1 (0.040%) OpenStack
7 1 (0.040%) Red Hat Fuse
7 1 (0.040%) WordPress
Applications
1 245 (9.92%) Microsoft Office
2 45 (1.82%) Microsoft Excel
3 14 (0.57%) Microsoft PowerPoint
4 7 (0.28%) Adobe Illustrator
5 6 (0.24%) Microsoft Project
5 6 (0.24%) Photoshop
6 3 (0.12%) Adobe After Effects
6 3 (0.12%) Adobe Premiere
6 3 (0.12%) Camtasia
7 2 (0.081%) AutoCAD
8 1 (0.040%) Acrobat
8 1 (0.040%) EngageOne
8 1 (0.040%) MS Visio
Business Applications
1 9 (0.36%) Dynamics NAV
2 7 (0.28%) NetSuite
3 5 (0.20%) Q-Pulse
4 4 (0.16%) Dynamics CRM
4 4 (0.16%) Markit EDM
5 3 (0.12%) Oracle EBS
6 1 (0.040%) Shopify
6 1 (0.040%) TIBCO iProcess
Cloud Services
1 803 (32.50%) Microsoft 365
2 473 (19.14%) Azure
3 325 (13.15%) Entra ID
4 97 (3.93%) SaaS
5 84 (3.40%) AWS
6 70 (2.83%) Google Workspace
7 58 (2.35%) OneDrive
8 29 (1.17%) Power Platform
9 28 (1.13%) Mimecast
10 25 (1.01%) Serverless
11 19 (0.77%) Azure Monitor
12 18 (0.73%) Azure DevOps
12 18 (0.73%) Azure Functions
13 17 (0.69%) IaaS
14 14 (0.57%) PaaS
15 13 (0.53%) Azure Storage
16 9 (0.36%) Azure Logic Apps
16 9 (0.36%) Power Automate
17 8 (0.32%) Azure Sentinel
17 8 (0.32%) Nutanix
Communications & Networking
1 269 (10.89%) Firewall
2 197 (7.97%) DNS
3 171 (6.92%) VPN
4 163 (6.60%) LAN
5 159 (6.43%) WAN
6 152 (6.15%) DHCP
7 142 (5.75%) Wi-Fi
8 85 (3.44%) VoIP
9 82 (3.32%) Wireless
10 81 (3.28%) TCP/IP
11 67 (2.71%) VLAN
12 18 (0.73%) Network Security
13 16 (0.65%) SAN
14 15 (0.61%) WLAN
15 14 (0.57%) SD-WAN
15 14 (0.57%) Unified Communications
16 12 (0.49%) Remote Desktop
17 11 (0.45%) WebEx
18 10 (0.40%) TETRA
19 8 (0.32%) Internet
Database & Business Intelligence
1 61 (2.47%) SQL Server
2 30 (1.21%) Azure SQL Database
3 21 (0.85%) Power BI
4 18 (0.73%) MySQL
5 7 (0.28%) PostgreSQL
6 6 (0.24%) Relational Database
7 5 (0.20%) Amazon RDS
8 4 (0.16%) Data Warehouse
8 4 (0.16%) MongoDB
8 4 (0.16%) RDBMS
9 2 (0.081%) EDMS
10 1 (0.040%) SQL Server Integration Services
10 1 (0.040%) SQL Server Reporting Services
Development Applications
1 69 (2.79%) JIRA
2 8 (0.32%) SQL Server Management Studio (SSMS)
3 5 (0.20%) Jenkins
3 5 (0.20%) JUnit
4 4 (0.16%) Browser DevTools
4 4 (0.16%) GitLab
4 4 (0.16%) JMeter
4 4 (0.16%) Mockito
5 2 (0.081%) Git
5 2 (0.081%) Postman
General
1 698 (28.25%) Social Skills
2 137 (5.54%) Manufacturing
3 117 (4.73%) Finance
4 103 (4.17%) Analytical Skills
5 95 (3.84%) Organisational Skills
6 68 (2.75%) Electronics
7 59 (2.39%) Telecoms
8 51 (2.06%) Back Office
8 51 (2.06%) Legal
9 46 (1.86%) Retail
10 40 (1.62%) Public Sector
11 39 (1.58%) Marketing
11 39 (1.58%) Multimedia
12 37 (1.50%) Law
13 35 (1.42%) Advertising
14 26 (1.05%) Inclusion and Diversity
15 18 (0.73%) Documentation Skills
16 15 (0.61%) Games
17 13 (0.53%) Automotive
18 10 (0.40%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 30 (1.21%) .NET
2 22 (0.89%) CSS
3 21 (0.85%) HTML
4 19 (0.77%) JSON
5 9 (0.36%) .NET Core
6 8 (0.32%) Web Services
7 7 (0.28%) jQuery
7 7 (0.28%) WPF
7 7 (0.28%) XML
8 5 (0.20%) Apache Camel
8 5 (0.20%) FreeSWITCH
8 5 (0.20%) REST
8 5 (0.20%) Spring
8 5 (0.20%) Spring Boot
9 4 (0.16%) ActiveMQ
9 4 (0.16%) AngularJS
9 4 (0.16%) Hibernate
9 4 (0.16%) OpenTelemetry
9 4 (0.16%) WireMock
10 3 (0.12%) HTML5
Miscellaneous
1 278 (11.25%) Driving Licence
2 99 (4.01%) Self-Motivation
3 85 (3.44%) Onboarding
4 33 (1.34%) CCTV
5 32 (1.30%) Data Centre
6 28 (1.13%) Management Information System
7 27 (1.09%) FMCG
8 22 (0.89%) Renewable Energy
9 20 (0.81%) CMDB
10 18 (0.73%) Analytical Mindset
11 14 (0.57%) IoT
11 14 (0.57%) PKI
12 13 (0.53%) Robotics
13 12 (0.49%) NHS
13 12 (0.49%) Video Conferencing
14 11 (0.45%) Client/Server
14 11 (0.45%) Public Cloud
15 10 (0.40%) iPhone
16 9 (0.36%) Augmented Reality
16 9 (0.36%) Hybrid Cloud
Operating Systems
1 774 (31.32%) Windows
2 324 (13.11%) Windows Server
3 239 (9.67%) Windows 10
4 126 (5.10%) Linux
5 99 (4.01%) Mac OS
6 55 (2.23%) Windows Server 2016
7 54 (2.19%) Windows Server 2019
8 39 (1.58%) Apple iOS
9 38 (1.54%) Android
10 31 (1.25%) Windows Server 2012
11 23 (0.93%) VMS
12 20 (0.81%) Windows 7
13 16 (0.65%) Red Hat Enterprise Linux
14 12 (0.49%) Ubuntu
15 11 (0.45%) CentOS
15 11 (0.45%) Windows Server 2008
16 10 (0.40%) Mac OS X
16 10 (0.40%) Windows 8
17 5 (0.20%) Debian
18 3 (0.12%) SUSE
Processes & Methodologies
1 620 (25.09%) Problem-Solving
2 440 (17.81%) Customer Service
3 258 (10.44%) ITIL
4 240 (9.71%) Continuous Improvement
5 166 (6.72%) Cybersecurity
6 109 (4.41%) Root Cause Analysis
7 102 (4.13%) Infrastructure Engineering
8 99 (4.01%) Service Delivery
9 98 (3.97%) Mentoring
10 97 (3.93%) Customer Experience
11 88 (3.56%) Incident Management
12 81 (3.28%) ITSM
13 78 (3.16%) Project Delivery
14 76 (3.08%) Analytics
15 73 (2.95%) Disaster Recovery
16 65 (2.63%) Service Management
16 65 (2.63%) Time Management
17 63 (2.55%) Ticket Management
18 60 (2.43%) Remote Monitoring and Management
19 58 (2.35%) Software Deployment
Programming Languages
1 161 (6.52%) SQL
2 128 (5.18%) PowerShell
3 50 (2.02%) Python
4 29 (1.17%) C#
5 22 (0.89%) JavaScript
6 16 (0.65%) Bash
7 15 (0.61%) R
8 14 (0.57%) PHP
9 11 (0.45%) Kusto Query Language
9 11 (0.45%) Ladder Logic
10 9 (0.36%) Java
11 8 (0.32%) Perl
12 6 (0.24%) DCL
12 6 (0.24%) Tcl
13 5 (0.20%) Google Apps Script
13 5 (0.20%) PL/SQL
13 5 (0.20%) Shell Script
13 5 (0.20%) VB
14 4 (0.16%) Bicep
14 4 (0.16%) C++
Qualifications
1 246 (9.96%) Degree
2 158 (6.39%) Security Cleared
3 115 (4.65%) SC Cleared
4 75 (3.04%) Microsoft Certification
5 60 (2.43%) DBS Check
6 48 (1.94%) CTC Cleared
7 47 (1.90%) HNC
8 40 (1.62%) HND
9 33 (1.34%) A+ Certification
10 24 (0.97%) DV Cleared
11 23 (0.93%) CCNA
11 23 (0.93%) Cisco Certification
12 22 (0.89%) Network+ Certification
13 19 (0.77%) Azure Certification
14 12 (0.49%) BPSS Clearance
14 12 (0.49%) CompTIA Security+
15 10 (0.40%) MCITP
16 8 (0.32%) Computer Science Degree
17 7 (0.28%) City & Guilds
17 7 (0.28%) PMP
Quality Assurance & Compliance
1 188 (7.61%) SLA
2 50 (2.02%) Cyber Essentials
2 50 (2.02%) ISO/IEC 27001
3 24 (0.97%) GDPR
4 19 (0.77%) QA
5 15 (0.61%) Cyber Essentials PLUS
6 13 (0.53%) ISO 9001
7 11 (0.45%) GMP
8 10 (0.40%) Accessibility
9 6 (0.24%) NEBOSH
9 6 (0.24%) PCI DSS
10 5 (0.20%) COSHH
10 5 (0.20%) PMO
10 5 (0.20%) SOC 2
11 4 (0.16%) NIST
12 3 (0.12%) Data Quality
13 1 (0.040%) ISO 22301
System Software
1 582 (23.55%) Active Directory
2 145 (5.87%) Hyper-V
3 134 (5.42%) VMware Infrastructure
4 32 (1.30%) Virtual Desktop
5 21 (0.85%) Docker
6 18 (0.73%) vSphere
7 15 (0.61%) BitLocker
8 10 (0.40%) VMware ESXi
8 10 (0.40%) VMware Workstation
9 8 (0.32%) Virtual Machines
10 7 (0.28%) Terminal Services
11 4 (0.16%) VMware NSX
12 3 (0.12%) Microsoft Virtual Server
12 3 (0.12%) Virtual Servers
13 2 (0.081%) XenDesktop
14 1 (0.040%) Oracle RAC
14 1 (0.040%) XenApp
Systems Management
1 222 (8.98%) Microsoft Intune
2 57 (2.31%) SCCM
3 22 (0.89%) Autotask
4 20 (0.81%) Active Directory Federation Services
5 19 (0.77%) Jamf Pro
5 19 (0.77%) WSUS
6 17 (0.69%) Ansible
7 15 (0.61%) Terraform
8 11 (0.45%) Kibana
9 10 (0.40%) Cisco CUCM
10 9 (0.36%) Kubernetes
10 9 (0.36%) Proxmox
10 9 (0.36%) Systems Management Server (SMS)
11 8 (0.32%) Grafana
12 7 (0.28%) Single Sign-On
13 6 (0.24%) FortiGate
14 4 (0.16%) ServiceCenter
15 1 (0.040%) Netcool
15 1 (0.040%) Norton AntiVirus
15 1 (0.040%) Oracle RMAN
Vendors
1 853 (34.52%) Microsoft
2 166 (6.72%) VMware
3 126 (5.10%) Cisco
4 75 (3.04%) Google
5 61 (2.47%) Apple
6 46 (1.86%) Fortinet
7 39 (1.58%) Fujitsu
7 39 (1.58%) Virgin Media
8 35 (1.42%) Meraki
9 33 (1.34%) HP
10 32 (1.30%) Dell
11 28 (1.13%) Veeam
12 27 (1.09%) McAfee
13 24 (0.97%) Citrix
14 21 (0.85%) ServiceNow
15 20 (0.81%) CrowdStrike
15 20 (0.81%) Ubiquiti
16 19 (0.77%) Adobe
17 17 (0.69%) Salesforce
18 14 (0.57%) Juniper