Support Engineer Jobs

Support Engineer
UK

The median Support Engineer salary in the UK is £37,500 per year, according to job vacancies posted during the 6 months leading to 23 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
23 May 2025
Same period 2024 Same period 2023
Rank 100 99 156
Rank change year-on-year -1 +57 +117
Permanent jobs requiring a Support Engineer 1,619 2,661 2,315
As % of all permanent jobs advertised in the UK 2.97% 2.66% 2.35%
As % of the Job Titles category 3.28% 2.81% 2.56%
Number of salaries quoted 952 2,353 1,849
10th Percentile £26,250 £24,240 £25,420
25th Percentile £30,000 £26,750 £27,750
Median annual salary (50th Percentile) £37,500 £32,500 £33,500
Median % change year-on-year +15.38% -2.99% -
75th Percentile £47,500 £41,574 £40,250
90th Percentile £58,000 £51,250 £52,025
UK excluding London median annual salary £36,000 £32,000 £32,000
% change year-on-year +12.50% - +1.59%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,357 94,770 90,282
% of permanent jobs with a recognized job title 90.42% 94.70% 91.49%
Number of salaries quoted 25,605 67,694 56,964
10th Percentile £29,000 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,000
Median % change year-on-year +6.67% -12.50% -
75th Percentile £73,750 £70,622 £80,000
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,645 £50,000 £53,438
% change year-on-year +3.29% -6.43% +6.88%

Support Engineer
Job Vacancy Trend

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Support Engineer.

Salary trend for Support Engineer in the UK

Support Engineer
Salary Histogram

Salary distribution for jobs citing Support Engineer over the 6 months to 23 May 2025.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 6 months to 23 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England 0 1,547 £38,250 +17.69% 1,431
UK excluding London -11 1,206 £36,000 +12.50% 1,296
Work from Home +51 500 £40,000 +12.68% 658
North of England +31 450 £39,500 +31.67% 256
North West +62 363 £39,500 +41.07% 134
South East -11 326 £37,500 +8.70% 373
London +45 296 £42,000 +5.00% 309
Midlands -45 179 £37,500 +25.00% 245
East of England -25 113 £36,000 +16.13% 187
West Midlands -13 101 £39,500 +31.67% 122
South West -27 98 £32,000 -1.54% 148
Yorkshire -6 81 £32,000 -1.54% 78
East Midlands -34 78 £37,500 +25.00% 108
Scotland +61 26 £30,000 +5.26% 61
Wales -9 11 £22,500 -18.18% 41
North East -6 6 £30,000 -7.69% 46
Northern Ireland +10 4 £55,000 +57.14% 26

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 23 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Engineer in the job title.

1 791 (48.86%) Social Skills
2 742 (45.83%) Microsoft
3 714 (44.10%) Windows
4 601 (37.12%) Degree
5 574 (35.45%) Active Directory
6 407 (25.14%) Problem-Solving
7 403 (24.89%) Microsoft 365
8 318 (19.64%) Azure
9 285 (17.60%) BPSS Clearance
10 267 (16.49%) Stakeholder Engagement
11 263 (16.24%) Customer Service
12 239 (14.76%) Proactive Monitoring
13 236 (14.58%) Windows Server 2012
14 221 (13.65%) Coaching
14 221 (13.65%) Windows Server
14 221 (13.65%) Proactive Maintenance
15 218 (13.47%) Broadband
16 217 (13.40%) Sun
17 215 (13.28%) Post-Production
17 215 (13.28%) Broadcast Engineering
17 215 (13.28%) Procure-to-Pay
18 186 (11.49%) Firewall
19 166 (10.25%) Linux
20 165 (10.19%) ITIL
21 157 (9.70%) Microsoft Exchange
22 154 (9.51%) Cisco
23 143 (8.83%) VMware
24 142 (8.77%) Driving Licence
25 141 (8.71%) SQL
26 136 (8.40%) DNS

Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 157 (9.70%) Microsoft Exchange
2 129 (7.97%) SharePoint
3 19 (1.17%) Confluence
4 17 (1.05%) IIS
5 8 (0.49%) Kinematics
6 7 (0.43%) IBM Domino
7 3 (0.19%) Skype for Business
7 3 (0.19%) WordPress
8 2 (0.12%) Exchange Server 2010
8 2 (0.12%) Exchange Server 2013
8 2 (0.12%) Office Communications Server
9 1 (0.062%) Apache
9 1 (0.062%) Apache Spark
9 1 (0.062%) CMS
9 1 (0.062%) Exchange Server 2007
9 1 (0.062%) JOnAS
9 1 (0.062%) SharePoint 2010
9 1 (0.062%) SharePoint Server
9 1 (0.062%) Tomcat
9 1 (0.062%) Umbraco
Applications
1 95 (5.87%) Microsoft Office
2 30 (1.85%) Microsoft Excel
3 14 (0.86%) SOLIDWORKS
4 13 (0.80%) Chatbot
5 12 (0.74%) AutoCAD
6 6 (0.37%) MS Visio
7 4 (0.25%) Microsoft PowerPoint
8 3 (0.19%) Autodesk Inventor
9 1 (0.062%) Adobe Creative Suite
9 1 (0.062%) Notion
9 1 (0.062%) Weka
Business Applications
1 20 (1.24%) Teamcenter
2 11 (0.68%) Oracle Applications
2 11 (0.68%) Oracle EBS
3 5 (0.31%) Dynamics NAV
3 5 (0.31%) Sage 200
3 5 (0.31%) Sage 50
4 3 (0.19%) Dynamics CRM
4 3 (0.19%) Elite 3E
5 2 (0.12%) SAP S/4HANA
6 1 (0.062%) Eikon
6 1 (0.062%) Remedy ITSM
Cloud Services
1 403 (24.89%) Microsoft 365
2 318 (19.64%) Azure
3 108 (6.67%) AWS
4 92 (5.68%) Entra ID
5 56 (3.46%) SaaS
6 46 (2.84%) OneDrive
7 37 (2.29%) Power Platform
8 29 (1.79%) GCP
9 26 (1.61%) Mimecast
10 14 (0.86%) Power Automate
11 12 (0.74%) Azure Monitor
12 11 (0.68%) Azure DevOps
12 11 (0.68%) Azure Storage
12 11 (0.68%) Cloud Computing
13 10 (0.62%) Amazon EC2
13 10 (0.62%) Amazon S3
13 10 (0.62%) Serverless
14 9 (0.56%) Google Workspace
14 9 (0.56%) OpenShift
15 8 (0.49%) Dynamics 365
Communications & Networking
1 218 (13.47%) Broadband
2 186 (11.49%) Firewall
3 136 (8.40%) DNS
4 117 (7.23%) WAN
5 113 (6.98%) LAN
6 100 (6.18%) DHCP
7 74 (4.57%) VPN
8 73 (4.51%) Wi-Fi
9 60 (3.71%) TCP/IP
10 57 (3.52%) SAN
11 55 (3.40%) VLAN
12 48 (2.96%) Internet
13 37 (2.29%) Network Security
14 35 (2.16%) NAS
15 28 (1.73%) WLAN
16 27 (1.67%) VoIP
17 25 (1.54%) Remote Desktop
18 22 (1.36%) SD-WAN
19 21 (1.30%) Wireless
20 19 (1.17%) Cisco IOS
Database & Business Intelligence
1 61 (3.77%) SQL Server
2 29 (1.79%) Power BI
3 15 (0.93%) MySQL
4 11 (0.68%) Amazon RDS
4 11 (0.68%) PostgreSQL
5 10 (0.62%) Relational Database
6 9 (0.56%) DB2
7 5 (0.31%) Azure SQL Database
8 4 (0.25%) Metabase
9 3 (0.19%) Apache Cassandra
9 3 (0.19%) Elasticsearch
10 2 (0.12%) Azure SQL Data Warehouse
10 2 (0.12%) Big Data
10 2 (0.12%) Data Lake
10 2 (0.12%) Data Warehouse
10 2 (0.12%) NoSQL
11 1 (0.062%) JasperReports
11 1 (0.062%) Oracle Reports
11 1 (0.062%) RDBMS
11 1 (0.062%) SQL Server Reporting Services
Development Applications
1 44 (2.72%) JIRA
2 10 (0.62%) Git
3 7 (0.43%) SQL Server Management Studio (SSMS)
4 6 (0.37%) Sonatype Nexus
5 5 (0.31%) GitLab
5 5 (0.31%) Jenkins
5 5 (0.31%) SonarQube
6 3 (0.19%) Vagrant
7 2 (0.12%) JUnit
7 2 (0.12%) LabVIEW
8 1 (0.062%) Bitbucket
8 1 (0.062%) ClearCase
8 1 (0.062%) ClearQuest
8 1 (0.062%) Rational DOORS
8 1 (0.062%) Visual Studio
General
1 791 (48.86%) Social Skills
2 82 (5.06%) Analytical Skills
3 80 (4.94%) Finance
4 72 (4.45%) Inclusion and Diversity
5 65 (4.01%) Manufacturing
6 52 (3.21%) Organisational Skills
7 48 (2.96%) Telecoms
8 38 (2.35%) Retail
9 24 (1.48%) Public Sector
10 21 (1.30%) Presentation Skills
11 19 (1.17%) Advertising
12 17 (1.05%) Aerospace
12 17 (1.05%) Law
12 17 (1.05%) Legal
13 13 (0.80%) Back Office
13 13 (0.80%) Marketing
14 12 (0.74%) Aviation
14 12 (0.74%) Electronics
14 12 (0.74%) Front Office
15 9 (0.56%) Banking
Libraries, Frameworks & Software Standards
1 14 (0.86%) 802.1X
2 13 (0.80%) Middleware
3 11 (0.68%) Oracle Fusion
4 9 (0.56%) .NET
5 6 (0.37%) REST
6 5 (0.31%) Spring
7 3 (0.19%) AngularJS
7 3 (0.19%) EDI
7 3 (0.19%) FIX Protocol
7 3 (0.19%) React
7 3 (0.19%) Spring Boot
7 3 (0.19%) XML
8 2 (0.12%) Elastic Stack
8 2 (0.12%) HTML
8 2 (0.12%) Software Packaging
9 1 (0.062%) .NET Framework
9 1 (0.062%) JSON
9 1 (0.062%) Node.js
9 1 (0.062%) SAP Basis
9 1 (0.062%) X-Windows
Miscellaneous
1 142 (8.77%) Driving Licence
2 82 (5.06%) Management Information System
3 57 (3.52%) Self-Motivation
4 49 (3.03%) Onboarding
5 31 (1.91%) Data Centre
6 26 (1.61%) Clustering
7 21 (1.30%) Video Conferencing
8 18 (1.11%) Satnav
9 16 (0.99%) Linux Command Line
9 16 (0.99%) Mobile App
10 14 (0.86%) iPhone
11 13 (0.80%) Replication
12 11 (0.68%) Hybrid Cloud
13 9 (0.56%) Fat Client
13 9 (0.56%) PKI
13 9 (0.56%) Thin Client
14 8 (0.49%) CCTV
14 8 (0.49%) Enterprise Software
14 8 (0.49%) Social Media
15 6 (0.37%) Private Cloud
Operating Systems
1 714 (44.10%) Windows
2 236 (14.58%) Windows Server 2012
3 221 (13.65%) Windows Server
4 166 (10.25%) Linux
5 119 (7.35%) Windows 10
6 62 (3.83%) Mac OS
7 51 (3.15%) Windows Server 2016
8 45 (2.78%) Android
9 39 (2.41%) Windows Server 2019
10 17 (1.05%) Apple iOS
11 16 (0.99%) Windows 7
12 11 (0.68%) VMS
13 8 (0.49%) Unix
13 8 (0.49%) Windows Server 2008
14 5 (0.31%) Mac OS X
15 3 (0.19%) AIX
15 3 (0.19%) Windows Server 2003
16 1 (0.062%) Debian
16 1 (0.062%) Red Hat Enterprise Linux
16 1 (0.062%) Ubuntu
Processes & Methodologies
1 407 (25.14%) Problem-Solving
2 267 (16.49%) Stakeholder Engagement
3 263 (16.24%) Customer Service
4 239 (14.76%) Proactive Monitoring
5 221 (13.65%) Coaching
5 221 (13.65%) Proactive Maintenance
6 215 (13.28%) Broadcast Engineering
6 215 (13.28%) Post-Production
6 215 (13.28%) Procure-to-Pay
7 165 (10.19%) ITIL
8 106 (6.55%) Infrastructure Engineering
9 101 (6.24%) Mentoring
10 96 (5.93%) Continuous Improvement
11 77 (4.76%) CRM
12 76 (4.69%) Computer Science
13 58 (3.58%) High Availability
14 52 (3.21%) Incident Management
15 51 (3.15%) Asset Management
16 50 (3.09%) Migration
17 46 (2.84%) Cybersecurity
Programming Languages
1 141 (8.71%) SQL
2 116 (7.16%) PowerShell
3 58 (3.58%) Python
4 20 (1.24%) Java
5 18 (1.11%) Bash
6 14 (0.86%) PL/SQL
7 13 (0.80%) Shell Script
8 12 (0.74%) C#
9 11 (0.68%) VB
10 8 (0.49%) T-SQL
11 4 (0.25%) C++
11 4 (0.25%) JavaScript
12 3 (0.19%) MATLAB
12 3 (0.19%) Perl
12 3 (0.19%) R
13 2 (0.12%) Groovy
14 1 (0.062%) Go
14 1 (0.062%) Progress 4GL
14 1 (0.062%) TypeScript
14 1 (0.062%) VBScript
Qualifications
1 601 (37.12%) Degree
2 285 (17.60%) BPSS Clearance
3 111 (6.86%) Security Cleared
4 104 (6.42%) Microsoft Certification
5 86 (5.31%) Cisco Certification
6 75 (4.63%) CCNA
7 66 (4.08%) SC Cleared
8 56 (3.46%) MCP
9 43 (2.66%) A+ Certification
9 43 (2.66%) Computer Science Degree
10 41 (2.53%) MCSE
11 40 (2.47%) HND
12 38 (2.35%) CCNP
12 38 (2.35%) DV Cleared
13 29 (1.79%) DBS Check
14 28 (1.73%) LPIC
15 25 (1.54%) HNC
16 24 (1.48%) JNCIA
17 21 (1.30%) MCSA
18 15 (0.93%) Master's Degree
Quality Assurance & Compliance
1 114 (7.04%) Def Stans
1 114 (7.04%) IEC 61508
2 54 (3.34%) SLA
3 11 (0.68%) Cyber Essentials
3 11 (0.68%) GDPR
4 8 (0.49%) ISO/IEC 27001
5 6 (0.37%) PCI DSS
5 6 (0.37%) Sarbanes-Oxley
6 5 (0.31%) Accessibility
6 5 (0.31%) COSHH
6 5 (0.31%) QA
7 3 (0.19%) Cyber Essentials PLUS
8 2 (0.12%) Data Quality
8 2 (0.12%) ISO 9000
8 2 (0.12%) ISO 9001
9 1 (0.062%) FINRA
9 1 (0.062%) NIST
System Software
1 574 (35.45%) Active Directory
2 118 (7.29%) VMware Infrastructure
3 95 (5.87%) Hyper-V
4 27 (1.67%) XenApp
5 26 (1.61%) Docker
6 25 (1.54%) VMware ESXi
7 21 (1.30%) vSphere
8 19 (1.17%) Virtual Desktop
9 13 (0.80%) Terminal Services
10 8 (0.49%) BitLocker
11 7 (0.43%) Microsoft App-V
12 5 (0.31%) Firmware
12 5 (0.31%) Virtual Machines
13 3 (0.19%) Virtual Servers
13 3 (0.19%) XenDesktop
14 2 (0.12%) DFS Replication
14 2 (0.12%) ISA Server
14 2 (0.12%) Microsoft Virtual Server
14 2 (0.12%) VMware Workstation
15 1 (0.062%) VirtualBox
Systems Management
1 121 (7.47%) Microsoft Intune
2 50 (3.09%) SCCM
3 35 (2.16%) Terraform
4 32 (1.98%) Ansible
5 28 (1.73%) Kubernetes
6 18 (1.11%) vCenter Server
7 13 (0.80%) Puppet
7 13 (0.80%) vMotion
8 8 (0.49%) Proxmox
9 7 (0.43%) Grafana
9 7 (0.43%) Nagios
9 7 (0.43%) Prometheus
10 6 (0.37%) Active Directory Federation Services
10 6 (0.37%) Jamf Pro
10 6 (0.37%) PowerCLI
10 6 (0.37%) vRealize
11 5 (0.31%) Backup Exec
11 5 (0.31%) FortiGate
11 5 (0.31%) SmoothWall
12 4 (0.25%) WSUS
Vendors
1 742 (45.83%) Microsoft
2 217 (13.40%) Sun
3 154 (9.51%) Cisco
4 143 (8.83%) VMware
5 73 (4.51%) Citrix
6 51 (3.15%) Meraki
7 47 (2.90%) HP
8 44 (2.72%) Google
9 43 (2.66%) Siemens
10 41 (2.53%) ServiceNow
11 34 (2.10%) Dell
11 34 (2.10%) SAP
12 32 (1.98%) Apple
13 25 (1.54%) Juniper
14 23 (1.42%) CheckPoint
14 23 (1.42%) Salesforce
15 22 (1.36%) SonicWALL
15 22 (1.36%) Veeam
16 19 (1.17%) Oracle
17 18 (1.11%) Fortinet