Support Engineer Jobs

Support Engineer
UK

The median Support Engineer salary in the UK is £37,500 per year, according to job vacancies posted during the 6 months leading to 30 April 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 Apr 2025
Same period 2024 Same period 2023
Rank 104 94 156
Rank change year-on-year -10 +62 +93
Permanent jobs requiring a Support Engineer 1,387 2,702 2,446
As % of all permanent jobs advertised in the UK 2.66% 2.75% 2.35%
As % of the Job Titles category 2.95% 2.90% 2.57%
Number of salaries quoted 890 2,385 1,958
10th Percentile £26,000 £24,000 £25,000
25th Percentile £29,500 £26,750 £27,750
Median annual salary (50th Percentile) £37,500 £32,500 £33,740
Median % change year-on-year +15.38% -3.68% +1.64%
75th Percentile £45,688 £42,500 £40,500
90th Percentile £57,500 £51,750 £50,900
UK excluding London median annual salary £35,000 £32,000 £32,000
% change year-on-year +9.38% - +1.59%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 46,971 93,051 95,196
% of permanent jobs with a recognized job title 90.06% 94.62% 91.53%
Number of salaries quoted 27,308 66,827 59,871
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,500 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,750 £60,000
Median % change year-on-year +9.00% -12.08% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,344 £50,000 £52,500
% change year-on-year +4.69% -4.76% +5.00%

Support Engineer
Job Vacancy Trend

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Support Engineer.

Salary trend for Support Engineer in the UK

Support Engineer
Salary Histogram

Salary distribution for jobs citing Support Engineer over the 6 months to 30 April 2025.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 6 months to 30 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -9 1,323 £37,500 +15.38% 589
UK excluding London -6 1,124 £35,000 +9.38% 459
North of England +42 434 £37,500 +25.00% 114
North West +73 354 £39,500 +41.07% 62
Work from Home +10 286 £35,250 +0.71% 162
South East -21 281 £35,000 +2.94% 127
London -10 233 £41,500 +3.75% 163
Midlands -13 214 £32,750 +9.17% 86
West Midlands -6 136 £35,000 +16.67% 30
East of England -29 84 £32,500 +4.84% 39
East Midlands -16 78 £32,500 +8.33% 55
Yorkshire +2 77 £32,500 - 42
South West -41 77 £32,250 -2.27% 66
Scotland +61 21 £30,000 +6.19% 12
Northern Ireland +12 9 £52,500 +50.00% 8
Wales -7 9 £22,500 -20.47% 16
North East 0 3 £35,000 +7.69% 12

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 30 April 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Engineer in the job title.

1 580 (41.82%) Windows
2 576 (41.53%) Microsoft
3 569 (41.02%) Social Skills
4 470 (33.89%) Problem-Solving
5 440 (31.72%) Degree
6 427 (30.79%) Microsoft 365
7 370 (26.68%) Active Directory
8 324 (23.36%) Azure
9 281 (20.26%) BPSS Clearance
10 275 (19.83%) Stakeholder Engagement
11 251 (18.10%) Customer Service
12 244 (17.59%) ITIL
13 231 (16.65%) Linux
14 226 (16.29%) Cisco
15 218 (15.72%) Windows Server
16 175 (12.62%) Driving Licence
17 174 (12.55%) Firewall
18 173 (12.47%) Microsoft Certification
19 162 (11.68%) Microsoft Exchange
20 157 (11.32%) Mentoring
21 151 (10.89%) Cisco Certification
22 150 (10.81%) SQL
23 137 (9.88%) CCNA
23 137 (9.88%) VMware
23 137 (9.88%) Computer Science
24 135 (9.73%) DNS
24 135 (9.73%) Windows 10
25 126 (9.08%) SharePoint
26 123 (8.87%) MCP
26 123 (8.87%) IEC 61508

Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 162 (11.68%) Microsoft Exchange
2 126 (9.08%) SharePoint
3 18 (1.30%) Confluence
3 18 (1.30%) IIS
4 8 (0.58%) Kinematics
5 7 (0.50%) IBM Domino
6 4 (0.29%) WordPress
7 2 (0.14%) Apache
7 2 (0.14%) CMS
7 2 (0.14%) SharePoint 2010
7 2 (0.14%) Skype for Business
8 1 (0.072%) Apache Spark
8 1 (0.072%) Exchange Server 2010
8 1 (0.072%) Exchange Server 2013
8 1 (0.072%) nginx
8 1 (0.072%) Office Communications Server
8 1 (0.072%) SharePoint 2013
8 1 (0.072%) Tomcat
8 1 (0.072%) Umbraco
Applications
1 92 (6.63%) Microsoft Office
2 22 (1.59%) Microsoft Excel
3 11 (0.79%) SOLIDWORKS
4 10 (0.72%) Chatbot
5 6 (0.43%) MS Visio
6 3 (0.22%) Microsoft PowerPoint
7 2 (0.14%) AutoCAD
8 1 (0.072%) Adobe Creative Suite
8 1 (0.072%) Weka
Business Applications
1 20 (1.44%) Teamcenter
2 11 (0.79%) Oracle Applications
2 11 (0.79%) Oracle EBS
3 6 (0.43%) Sage 200
3 6 (0.43%) Sage 50
4 5 (0.36%) Dynamics NAV
5 3 (0.22%) Dynamics CRM
5 3 (0.22%) Elite 3E
5 3 (0.22%) Remedy ITSM
6 2 (0.14%) Fidessa
6 2 (0.14%) SAP S/4HANA
7 1 (0.072%) Eikon
Cloud Services
1 427 (30.79%) Microsoft 365
2 324 (23.36%) Azure
3 104 (7.50%) AWS
4 90 (6.49%) Entra ID
5 54 (3.89%) SaaS
6 43 (3.10%) OneDrive
7 40 (2.88%) Power Platform
8 35 (2.52%) GCP
9 26 (1.87%) Mimecast
10 11 (0.79%) Azure Monitor
10 11 (0.79%) Cloud Computing
10 11 (0.79%) Power Automate
11 10 (0.72%) Azure DevOps
12 9 (0.65%) Azure Storage
12 9 (0.65%) Dynamics 365
13 8 (0.58%) Google Workspace
13 8 (0.58%) IaaS
13 8 (0.58%) OpenShift
14 7 (0.50%) PowerApps
15 6 (0.43%) Amazon EC2
Communications & Networking
1 174 (12.55%) Firewall
2 135 (9.73%) DNS
3 115 (8.29%) Internet
4 112 (8.07%) LAN
5 111 (8.00%) WAN
6 105 (7.57%) Network Security
7 104 (7.50%) DHCP
8 96 (6.92%) WLAN
9 76 (5.48%) VPN
10 75 (5.41%) Wi-Fi
11 64 (4.61%) TCP/IP
12 54 (3.89%) SAN
12 54 (3.89%) VLAN
13 30 (2.16%) NAS
14 26 (1.87%) VoIP
15 25 (1.80%) Remote Desktop
16 22 (1.59%) Cisco IOS
17 19 (1.37%) SD-WAN
18 18 (1.30%) Wireless
19 15 (1.08%) FTP
Database & Business Intelligence
1 64 (4.61%) SQL Server
2 28 (2.02%) Power BI
3 17 (1.23%) MySQL
4 14 (1.01%) Relational Database
5 13 (0.94%) PostgreSQL
6 9 (0.65%) Amazon RDS
6 9 (0.65%) DB2
7 5 (0.36%) Azure SQL Database
8 4 (0.29%) Metabase
9 3 (0.22%) Apache Cassandra
9 3 (0.22%) Data Lake
10 2 (0.14%) Azure SQL Data Warehouse
10 2 (0.14%) Data Warehouse
10 2 (0.14%) Elasticsearch
10 2 (0.14%) MongoDB
10 2 (0.14%) NoSQL
11 1 (0.072%) Electronic Patient Records
11 1 (0.072%) MariaDB
11 1 (0.072%) RDBMS
11 1 (0.072%) Tableau
Development Applications
1 47 (3.39%) JIRA
2 7 (0.50%) SQL Server Management Studio (SSMS)
3 6 (0.43%) Git
3 6 (0.43%) GitLab
4 5 (0.36%) SonarQube
4 5 (0.36%) Sonatype Nexus
5 4 (0.29%) Jenkins
6 2 (0.14%) JUnit
6 2 (0.14%) LabVIEW
7 1 (0.072%) ClearCase
7 1 (0.072%) ClearQuest
7 1 (0.072%) Eclipse
7 1 (0.072%) Gradle
7 1 (0.072%) IntelliJ
7 1 (0.072%) Rational DOORS
7 1 (0.072%) Visual Studio
General
1 569 (41.02%) Social Skills
2 87 (6.27%) Analytical Skills
3 84 (6.06%) Finance
4 62 (4.47%) Inclusion and Diversity
5 51 (3.68%) Organisational Skills
6 48 (3.46%) Manufacturing
7 45 (3.24%) Telecoms
8 31 (2.24%) Retail
9 27 (1.95%) Presentation Skills
10 23 (1.66%) Law
11 20 (1.44%) Public Sector
12 17 (1.23%) Aerospace
13 16 (1.15%) Banking
14 15 (1.08%) Back Office
14 15 (1.08%) Legal
15 14 (1.01%) Front Office
16 13 (0.94%) Advertising
17 12 (0.87%) Aviation
18 9 (0.65%) Electronics
18 9 (0.65%) Marketing
Libraries, Frameworks & Software Standards
1 14 (1.01%) 802.1X
2 13 (0.94%) Middleware
3 11 (0.79%) Oracle Fusion
4 6 (0.43%) REST
4 6 (0.43%) Spring
5 4 (0.29%) .NET
5 4 (0.29%) Software Packaging
6 3 (0.22%) AngularJS
6 3 (0.22%) EDI
6 3 (0.22%) FIX Protocol
6 3 (0.22%) React
6 3 (0.22%) Spring Boot
6 3 (0.22%) XML
7 2 (0.14%) CSS
7 2 (0.14%) HTML
8 1 (0.072%) LAMP
8 1 (0.072%) SAP Basis
8 1 (0.072%) SOAP
8 1 (0.072%) Web Services
8 1 (0.072%) X-Windows
Miscellaneous
1 175 (12.62%) Driving Licence
2 81 (5.84%) Management Information System
3 57 (4.11%) Onboarding
4 56 (4.04%) Self-Motivation
5 30 (2.16%) Data Centre
6 25 (1.80%) Clustering
7 22 (1.59%) Video Conferencing
8 20 (1.44%) Satnav
9 16 (1.15%) Mobile App
10 13 (0.94%) Linux Command Line
11 12 (0.87%) iPhone
12 11 (0.79%) Hybrid Cloud
13 9 (0.65%) Replication
14 8 (0.58%) Enterprise Software
14 8 (0.58%) PKI
14 8 (0.58%) Social Media
15 7 (0.50%) Fat Client
15 7 (0.50%) Thin Client
16 6 (0.43%) CCTV
16 6 (0.43%) EPoS
Operating Systems
1 580 (41.82%) Windows
2 231 (16.65%) Linux
3 218 (15.72%) Windows Server
4 135 (9.73%) Windows 10
5 63 (4.54%) Mac OS
6 56 (4.04%) Windows Server 2016
7 46 (3.32%) Android
8 38 (2.74%) Windows Server 2019
9 24 (1.73%) Windows Server 2012
10 16 (1.15%) Apple iOS
11 14 (1.01%) Windows 7
12 10 (0.72%) Unix
13 7 (0.50%) Windows Server 2008
14 6 (0.43%) VMS
15 5 (0.36%) Mac OS X
16 4 (0.29%) AIX
17 2 (0.14%) CentOS
17 2 (0.14%) Ubuntu
17 2 (0.14%) Windows Server 2003
18 1 (0.072%) Debian
Processes & Methodologies
1 470 (33.89%) Problem-Solving
2 275 (19.83%) Stakeholder Engagement
3 251 (18.10%) Customer Service
4 244 (17.59%) ITIL
5 157 (11.32%) Mentoring
6 137 (9.88%) Computer Science
7 110 (7.93%) Asset Management
8 104 (7.50%) Network Management
9 96 (6.92%) IT Asset Management
10 86 (6.20%) Infrastructure Engineering
11 79 (5.70%) CRM
12 71 (5.12%) Continuous Improvement
13 59 (4.25%) Incident Management
14 50 (3.60%) High Availability
15 47 (3.39%) B2B
16 45 (3.24%) ITSM
17 44 (3.17%) Migration
18 40 (2.88%) Cybersecurity
19 39 (2.81%) DevOps
19 39 (2.81%) Project Management
Programming Languages
1 150 (10.81%) SQL
2 105 (7.57%) PowerShell
3 59 (4.25%) Python
4 18 (1.30%) Bash
5 15 (1.08%) Java
6 14 (1.01%) C#
6 14 (1.01%) PL/SQL
7 12 (0.87%) Shell Script
8 11 (0.79%) VB
9 9 (0.65%) T-SQL
10 5 (0.36%) C++
11 4 (0.29%) JavaScript
11 4 (0.29%) Perl
12 3 (0.22%) MATLAB
12 3 (0.22%) R
13 1 (0.072%) Go
13 1 (0.072%) PHP
13 1 (0.072%) Progress 4GL
13 1 (0.072%) TypeScript
13 1 (0.072%) VBScript
Qualifications
1 440 (31.72%) Degree
2 281 (20.26%) BPSS Clearance
3 173 (12.47%) Microsoft Certification
4 151 (10.89%) Cisco Certification
5 137 (9.88%) CCNA
6 123 (8.87%) MCP
7 106 (7.64%) MCSE
8 105 (7.57%) CCNP
8 105 (7.57%) Computer Science Degree
9 95 (6.85%) LPIC
10 91 (6.56%) Security Cleared
11 56 (4.04%) SC Cleared
12 46 (3.32%) A+ Certification
13 37 (2.67%) DV Cleared
14 32 (2.31%) HND
15 26 (1.87%) DBS Check
16 20 (1.44%) HNC
17 19 (1.37%) MCSA
18 17 (1.23%) JNCIA
19 12 (0.87%) Azure Certification
Quality Assurance & Compliance
1 123 (8.87%) Def Stans
1 123 (8.87%) IEC 61508
2 59 (4.25%) SLA
3 12 (0.87%) GDPR
4 8 (0.58%) Cyber Essentials
5 6 (0.43%) ISO/IEC 27001
6 5 (0.36%) Accessibility
6 5 (0.36%) QA
7 3 (0.22%) FINRA
8 2 (0.14%) Cyber Essentials PLUS
8 2 (0.14%) Data Quality
8 2 (0.14%) ISO 9001
9 1 (0.072%) COSHH
9 1 (0.072%) NIST
System Software
1 370 (26.68%) Active Directory
2 116 (8.36%) VMware Infrastructure
3 98 (7.07%) Hyper-V
4 26 (1.87%) Docker
4 26 (1.87%) VMware ESXi
4 26 (1.87%) XenApp
5 22 (1.59%) Virtual Desktop
6 19 (1.37%) vSphere
7 12 (0.87%) Terminal Services
8 8 (0.58%) BitLocker
9 6 (0.43%) Microsoft App-V
10 5 (0.36%) Firmware
10 5 (0.36%) XenDesktop
11 4 (0.29%) Virtual Machines
12 3 (0.22%) Virtual Servers
12 3 (0.22%) VMware Workstation
13 2 (0.14%) Microsoft Virtual Server
14 1 (0.072%) ISA Server
14 1 (0.072%) VirtualBox
Systems Management
1 113 (8.15%) Microsoft Intune
2 56 (4.04%) SCCM
3 30 (2.16%) Terraform
4 29 (2.09%) Ansible
5 26 (1.87%) Kubernetes
6 17 (1.23%) vCenter Server
7 13 (0.94%) Puppet
8 11 (0.79%) vMotion
9 8 (0.58%) FortiGate
10 7 (0.50%) Jamf Pro
10 7 (0.50%) WSUS
11 6 (0.43%) Active Directory Federation Services
11 6 (0.43%) Nagios
11 6 (0.43%) Prometheus
11 6 (0.43%) Proxmox
12 5 (0.36%) Grafana
12 5 (0.36%) PowerCLI
12 5 (0.36%) SmoothWall
12 5 (0.36%) vRealize
13 4 (0.29%) Single Sign-On
Vendors
1 576 (41.53%) Microsoft
2 226 (16.29%) Cisco
3 137 (9.88%) VMware
4 75 (5.41%) Citrix
5 54 (3.89%) Meraki
6 47 (3.39%) Google
7 44 (3.17%) HP
8 37 (2.67%) Dell
9 36 (2.60%) ServiceNow
10 26 (1.87%) Apple
11 25 (1.80%) Salesforce
11 25 (1.80%) SAP
12 23 (1.66%) CheckPoint
12 23 (1.66%) Juniper
13 21 (1.51%) SonicWALL
14 20 (1.44%) Fortinet
14 20 (1.44%) Oracle
14 20 (1.44%) Siemens
15 18 (1.30%) Veeam
16 16 (1.15%) Zoho