Period
to

The median annual salary for a Support Engineer was £33,750 in advertised job vacancies during the 6 months to 17 May 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK
6 months to
17 May 2022
Same period 2021 Same period 2020
Rank 253 163 149
Rank change year-on-year -90 -14 -6
Permanent jobs requiring a Support Engineer 2,485 1,857 2,305
As % of all permanent jobs advertised in the UK 1.55% 2.07% 2.39%
As % of the Job Titles category 1.67% 2.23% 2.51%
Number of salaries quoted 2,177 1,453 1,984
10th Percentile £24,250 £22,500 £23,000
25th Percentile £27,500 £26,250 £26,250
Median annual salary (50th Percentile) £33,750 £34,000 £32,500
Median % change year-on-year -0.74% +4.62% -
75th Percentile £43,750 £43,750 £42,500
90th Percentile £57,500 £53,750 £52,500
UK excluding London median annual salary £31,500 £31,500 £30,000
% change year-on-year - +5.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 148,463 83,129 91,810
% of permanent IT jobs with a recognized job title 92.60% 92.70% 95.32%
Number of salaries quoted 82,327 63,822 74,643
10th Percentile £32,500 £31,500 £30,000
25th Percentile £42,500 £41,250 £38,750
Median annual salary (50th Percentile) £60,000 £55,000 £52,500
Median % change year-on-year +9.09% +4.76% +5.00%
75th Percentile £77,500 £72,500 £72,500
90th Percentile £95,000 £88,750 £87,500
UK excluding London median annual salary £50,000 £47,500 £46,500
% change year-on-year +5.26% +2.15% +3.33%

Support Engineer
Job Vacancy Trend

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Support Engineer.

Salary trend for Support Engineer in the UK

Support Engineer
Salary Histogram

Salary distribution for jobs citing Support Engineer over the 6 months to 17 May 2022.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 19 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 6 months to 17 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -74 2,240 £33,500 -1.47% 592
UK excluding London -39 1,537 £31,500 - 501
London -80 798 £37,500 -11.76% 121
Work from Home -74 752 £35,000 - 156
South East -21 526 £32,500 - 152
North of England -43 316 £29,000 -3.33% 107
Midlands -37 247 £30,000 -4.76% 73
South West -24 185 £34,000 +21.43% 88
North West -52 147 £30,000 -7.69% 63
East Midlands +2 146 £30,000 +1.69% 35
East of England -55 135 £32,500 -4.41% 48
Yorkshire -4 133 £27,500 -9.84% 33
West Midlands -66 101 £30,000 -9.09% 38
Scotland -84 62 £31,000 -11.43% 17
Wales -23 40 £30,750 +11.82% 12
North East -22 36 £27,000 -1.82% 11
Northern Ireland +5 23 £30,000 - 4
Channel Islands -6 5 £75,000 -
Isle of Man - 1 £45,000 -

Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 May 2022, Support Engineer job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Engineer in the job title.

1 1,560 (62.78%) Windows
2 1,140 (45.88%) Active Directory
3 1,122 (45.15%) Microsoft
4 1,097 (44.14%) Microsoft 365
5 813 (32.72%) Social Skills
6 693 (27.89%) Windows Server
7 675 (27.16%) Azure
8 522 (21.01%) Windows 10
9 476 (19.15%) Problem-Solving
10 433 (17.42%) ITIL
11 427 (17.18%) VMware
12 425 (17.10%) Firewall
13 411 (16.54%) SQL
14 410 (16.50%) Linux
15 367 (14.77%) Microsoft Office
16 365 (14.69%) DNS
17 322 (12.96%) Finance
18 304 (12.23%) SLA
19 297 (11.95%) Cisco
20 296 (11.91%) SharePoint
21 280 (11.27%) PowerShell
22 278 (11.19%) VPN
23 277 (11.15%) SQL Server
24 269 (10.82%) DHCP
25 254 (10.22%) VMware Infrastructure
26 242 (9.74%) LAN
27 240 (9.66%) SCCM
28 233 (9.38%) TCP/IP
29 227 (9.13%) MS Exchange
30 225 (9.05%) AWS

Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 296 (11.91%) SharePoint
2 227 (9.13%) MS Exchange
3 105 (4.23%) IIS
4 59 (2.37%) Exchange Server 2013
5 51 (2.05%) Apache
6 48 (1.93%) Exchange Server 2010
7 40 (1.61%) Confluence
8 39 (1.57%) Tomcat
9 35 (1.41%) Skype for Business
10 29 (1.17%) Exchange Server 2007
11 20 (0.80%) IBM Notes
12 18 (0.72%) Elasticsearch
13 17 (0.68%) Blackberry Enterprise Server
14 14 (0.56%) WordPress
15 13 (0.52%) Jetty
16 11 (0.44%) Exchange Server 2003
17 10 (0.40%) SharePoint 2013
18 9 (0.36%) Apache Spark
19 8 (0.32%) Jupyter
20 5 (0.20%) OpenStack
Applications
1 367 (14.77%) Microsoft Office
2 84 (3.38%) Microsoft Excel
3 47 (1.89%) Microsoft PowerPoint
4 6 (0.24%) MS Visio
4 6 (0.24%) Spreadsheet
5 4 (0.16%) AutoCAD
6 3 (0.12%) Revit
6 3 (0.12%) SketchUp
7 2 (0.080%) Acrobat
7 2 (0.080%) CATIA
7 2 (0.080%) Microsoft Project
7 2 (0.080%) NASTRAN
8 1 (0.040%) Adobe Creative Suite
8 1 (0.040%) PTC Creo
8 1 (0.040%) Windchill
Business Applications
1 46 (1.85%) Dynamics CRM
2 8 (0.32%) Line 50
2 8 (0.32%) Sage 200
3 7 (0.28%) Eloqua
3 7 (0.28%) Oracle Applications
4 6 (0.24%) NetSuite
5 5 (0.20%) Visualfiles
6 4 (0.16%) Dynamics NAV
7 3 (0.12%) Dynamics GP
7 3 (0.12%) Remedy ITSM
8 2 (0.080%) BigMachines
8 2 (0.080%) ION MarketView
9 1 (0.040%) Aareon QL
9 1 (0.040%) assyst
9 1 (0.040%) Bloomberg TOMS
9 1 (0.040%) FLEXCUBE
9 1 (0.040%) Front Arena
9 1 (0.040%) Magento
9 1 (0.040%) Salesforce.com CRM
9 1 (0.040%) SAP Business One
Cloud Services
1 1,097 (44.14%) Microsoft 365
2 675 (27.16%) Azure
3 225 (9.05%) AWS
4 192 (7.73%) Azure Active Directory
5 114 (4.59%) SaaS
6 88 (3.54%) OneDrive
7 55 (2.21%) GCP
8 54 (2.17%) Google Workspace
9 40 (1.61%) Power Platform
10 33 (1.33%) Dynamics 365
11 28 (1.13%) Mimecast
12 23 (0.93%) Serverless
13 15 (0.60%) IaaS
14 14 (0.56%) Cloud Computing
15 12 (0.48%) GitHub
15 12 (0.48%) PowerApps
15 12 (0.48%) Slack
16 11 (0.44%) Amazon S3
17 10 (0.40%) Amazon EC2
18 9 (0.36%) DigitalOcean
Communications & Networking
1 425 (17.10%) Firewall
2 365 (14.69%) DNS
3 278 (11.19%) VPN
4 269 (10.82%) DHCP
5 242 (9.74%) LAN
6 233 (9.38%) TCP/IP
7 222 (8.93%) WAN
8 109 (4.39%) VLAN
9 105 (4.23%) Wi-Fi
10 100 (4.02%) VoIP
11 91 (3.66%) Wireless
12 72 (2.90%) SAN
13 67 (2.70%) Internet
14 57 (2.29%) Network Security
15 56 (2.25%) Remote Desktop
16 48 (1.93%) IP Telephony
17 39 (1.57%) NAS
18 38 (1.53%) Skype
19 36 (1.45%) WLAN
20 28 (1.13%) HTTP
Database & Business Intelligence
1 277 (11.15%) SQL Server
2 41 (1.65%) MySQL
3 30 (1.21%) SQL Server Reporting Services
4 28 (1.13%) SQL Server Integration Services
5 25 (1.01%) Relational Database
6 21 (0.85%) Power BI
7 19 (0.76%) PostgreSQL
8 18 (0.72%) MongoDB
9 16 (0.64%) Big Data
9 16 (0.64%) RDBMS
10 14 (0.56%) Amazon RDS
11 11 (0.44%) Data Warehouse
11 11 (0.44%) Oracle Database
12 10 (0.40%) Redis
13 8 (0.32%) Enterprise Data Warehouse
13 8 (0.32%) Hadoop
13 8 (0.32%) HBase
13 8 (0.32%) MS Access
14 7 (0.28%) Apache Hive
15 6 (0.24%) UniData
Development Applications
1 92 (3.70%) JIRA
2 34 (1.37%) Git (software)
3 18 (0.72%) GitLab
3 18 (0.72%) Jenkins
4 10 (0.40%) Bitbucket
5 7 (0.28%) Oracle APEX
5 7 (0.28%) Oracle Forms
5 7 (0.28%) Team Foundation Server
5 7 (0.28%) Visual Studio
6 6 (0.24%) MSI
6 6 (0.24%) SQL Server Management Studio (SSMS)
7 5 (0.20%) Maven
8 4 (0.16%) AutoIt
8 4 (0.16%) PhpStorm
9 3 (0.12%) CircleCI
9 3 (0.12%) CMake
9 3 (0.12%) Fiddler
10 2 (0.080%) Hudson
10 2 (0.080%) Rational Rhapsody
10 2 (0.080%) Selenium
General
1 813 (32.72%) Social Skills
2 322 (12.96%) Finance
3 214 (8.61%) Analytical Skills
4 99 (3.98%) Manufacturing
5 98 (3.94%) Telecoms
6 69 (2.78%) Public Sector
7 66 (2.66%) Legal
7 66 (2.66%) Retail
8 65 (2.62%) Law
8 65 (2.62%) Organisational Skills
9 57 (2.29%) Inclusion and Diversity
9 57 (2.29%) Marketing
10 52 (2.09%) Banking
11 40 (1.61%) Advertising
12 31 (1.25%) Electronics
13 26 (1.05%) Documentation Skills
14 24 (0.97%) Presentation Skills
15 21 (0.85%) Investment Banking
16 19 (0.76%) Front Office
17 13 (0.52%) Games
Libraries, Frameworks & Software Standards
1 74 (2.98%) .NET
2 50 (2.01%) HTML
3 35 (1.41%) CSS
4 24 (0.97%) Web Services
5 22 (0.89%) REST
6 16 (0.64%) jQuery
7 14 (0.56%) AngularJS
7 14 (0.56%) Elastic Stack
8 13 (0.52%) LDAP
9 11 (0.44%) 802.1X
9 11 (0.44%) HTML5
9 11 (0.44%) XML
10 9 (0.36%) .NET Framework
10 9 (0.36%) FIX Protocol
10 9 (0.36%) Twitter Bootstrap
11 8 (0.32%) ASP.NET
11 8 (0.32%) LAMP
11 8 (0.32%) Middleware
12 6 (0.24%) COM
12 6 (0.24%) React
Miscellaneous
1 128 (5.15%) Data Centre
2 116 (4.67%) Self-Motivation
3 73 (2.94%) Driving Licence
4 71 (2.86%) Management Information System
5 52 (2.09%) Linux Command Line
6 47 (1.89%) Blackberry
7 43 (1.73%) Smartphone
8 41 (1.65%) Replication
9 37 (1.49%) Video Conferencing
10 33 (1.33%) Virtual Team
11 32 (1.29%) Hedge funds
12 28 (1.13%) User Experience
13 27 (1.09%) Clustering
13 27 (1.09%) Data Protection Act
14 20 (0.80%) CCTV
14 20 (0.80%) PKI
15 19 (0.76%) Fat Client
15 19 (0.76%) Thin Client
16 17 (0.68%) Data Structures
17 16 (0.64%) iPhone
Operating Systems
1 1,560 (62.78%) Windows
2 693 (27.89%) Windows Server
3 522 (21.01%) Windows 10
4 410 (16.50%) Linux
5 177 (7.12%) Windows Server 2012
6 174 (7.00%) Windows 7
7 157 (6.32%) Windows Server 2019
8 151 (6.08%) Windows Server 2016
9 146 (5.88%) Mac OS
10 114 (4.59%) Unix
11 102 (4.10%) Windows Server 2008
12 94 (3.78%) Android
13 62 (2.49%) Apple iOS
14 50 (2.01%) Windows 8
15 39 (1.57%) Mac OS X
16 38 (1.53%) Windows Server 2003
17 31 (1.25%) Ubuntu
18 29 (1.17%) CentOS
19 28 (1.13%) Red Hat Enterprise Linux
20 23 (0.93%) Windows XP
Processes & Methodologies
1 476 (19.15%) Problem-Solving
2 433 (17.42%) ITIL
3 165 (6.64%) Infrastructure Engineering
4 162 (6.52%) Service Delivery
5 128 (5.15%) Incident Management
6 114 (4.59%) Continuous Improvement
6 114 (4.59%) Time Management
7 110 (4.43%) Fintech
8 109 (4.39%) Service Management
9 105 (4.23%) ITSM
10 103 (4.14%) Asset Management
10 103 (4.14%) DevOps
11 94 (3.78%) Mentoring
12 89 (3.58%) Change Management
12 89 (3.58%) Migration
13 86 (3.46%) CRM
13 86 (3.46%) Cybersecurity
14 81 (3.26%) Disaster Recovery
15 79 (3.18%) Problem Management
16 73 (2.94%) High Availability
Programming Languages
1 411 (16.54%) SQL
2 280 (11.27%) PowerShell
3 124 (4.99%) Python
4 73 (2.94%) Java
5 68 (2.74%) JavaScript
6 56 (2.25%) C#
7 47 (1.89%) Bash
8 42 (1.69%) Perl
8 42 (1.69%) Shell Script
9 32 (1.29%) VBScript
10 30 (1.21%) T-SQL
11 23 (0.93%) PHP
12 17 (0.68%) C
13 10 (0.40%) TypeScript
14 8 (0.32%) PL/SQL
15 7 (0.28%) C++
15 7 (0.28%) VBA
16 6 (0.24%) VB
17 5 (0.20%) Go
17 5 (0.20%) Google Apps Script
Qualifications
1 190 (7.65%) Degree
2 155 (6.24%) Security Cleared
3 149 (6.00%) Microsoft Certification
4 106 (4.27%) SC Cleared
5 83 (3.34%) Cisco Certification
6 80 (3.22%) CCNA
7 66 (2.66%) MCP
8 55 (2.21%) MCSE
9 47 (1.89%) MCSA
10 42 (1.69%) DV Cleared
11 30 (1.21%) A+ Certification
11 30 (1.21%) MCITP
12 28 (1.13%) ITIL Certification
13 22 (0.89%) CCNP
14 20 (0.80%) Computer Science Degree
15 18 (0.72%) ITIL Foundation Certificate
15 18 (0.72%) MCDST
16 14 (0.56%) VMware Certified Professional (VCP)
17 13 (0.52%) DBS Check
17 13 (0.52%) HNC
Quality Assurance & Compliance
1 304 (12.23%) SLA
2 43 (1.73%) ISO/IEC 27001
3 26 (1.05%) Cyber Essentials
4 17 (0.68%) PCI DSS
5 16 (0.64%) GDPR
6 14 (0.56%) ISO 9001
7 10 (0.40%) QA
8 8 (0.32%) Data Quality
9 7 (0.28%) Cyber Essentials PLUS
10 5 (0.20%) COBIT
11 1 (0.040%) GRC
11 1 (0.040%) GxP
11 1 (0.040%) IASME
11 1 (0.040%) IEC 61131
11 1 (0.040%) Sarbanes-Oxley
System Software
1 1,140 (45.88%) Active Directory
2 254 (10.22%) VMware Infrastructure
3 213 (8.57%) Hyper-V
4 53 (2.13%) Docker
5 44 (1.77%) VMware ESXi
6 40 (1.61%) vSphere
7 35 (1.41%) Virtual Desktop
8 33 (1.33%) Virtual Machines
9 27 (1.09%) XenDesktop
10 26 (1.05%) XenApp
11 23 (0.93%) Virtual Servers
12 16 (0.64%) Firmware
13 12 (0.48%) VirtualBox
14 11 (0.44%) Citrix Hypervisor
15 10 (0.40%) NFS
15 10 (0.40%) Terminal Services
16 9 (0.36%) Apache ZooKeeper
16 9 (0.36%) Microsoft App-V
17 8 (0.32%) BitLocker
18 2 (0.080%) Veritas File System
Systems Management
1 240 (9.66%) SCCM
2 197 (7.93%) Microsoft Intune
3 84 (3.38%) Jamf Pro
4 49 (1.97%) Kubernetes
5 32 (1.29%) WSUS
6 24 (0.97%) Ansible
7 23 (0.93%) vCenter Server
8 20 (0.80%) Single Sign-On
9 19 (0.76%) FortiGate
10 17 (0.68%) Cisco CUCM
11 16 (0.64%) Active Directory Federation Services
12 15 (0.60%) ServiceCenter
13 14 (0.56%) Terraform
14 13 (0.52%) Kibana
14 13 (0.52%) logstash
14 13 (0.52%) SCOM
15 11 (0.44%) Backup Exec
15 11 (0.44%) Grafana
15 11 (0.44%) Microsoft Clustering
16 9 (0.36%) Nagios
Vendors
1 1,122 (45.15%) Microsoft
2 427 (17.18%) VMware
3 297 (11.95%) Cisco
4 202 (8.13%) Citrix
5 134 (5.39%) Apple
6 108 (4.35%) HP
7 79 (3.18%) ServiceNow
7 79 (3.18%) Veeam
8 77 (3.10%) Google
9 74 (2.98%) Oracle
10 72 (2.90%) Salesforce.com
11 71 (2.86%) Bloomberg
12 64 (2.58%) Dell
13 62 (2.49%) Meraki
14 54 (2.17%) SAP
15 51 (2.05%) Remedy
16 44 (1.77%) Sophos
17 29 (1.17%) WatchGuard
18 28 (1.13%) Red Hat
18 28 (1.13%) Reuters