The median annual salary for a Support Engineer was £31,500 in advertised job vacancies during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 121 102 102
Rank change year-on-year -19 0  
Permanent jobs requiring a Support Engineer 2151 3031 3168
As % of all permanent IT jobs advertised in the UK 2.52% 2.90% 2.96%
As % of the Job Titles category 2.62% 3.01% 3.06%
Number of salaries quoted 1954 2684 2616
Median salary £31,500 £32,000 £31,000
Median salary % change year-on-year -1.56% +3.22%  
90% offered a salary of more than £22,500 £22,000 £22,000
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London median salary £28,500 £30,000 £29,700
% change year-on-year -5.00% +1.01%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82231 100619 103475
As % of all permanent IT job vacancies advertised in the UK 96.28% 96.37% 96.63%
Number of salaries quoted 68306 84262 84520
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer.

Salary trend for Support Engineer in the UK

Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Support Engineer over the 3 months to 29 March 2017.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 2038 £32,000 - 297
London -4 729 £35,000 -2.77% 111
South East -3 620 £31,000 -4.61% 72
Berkshire 0 180 £34,500 -6.75% 19
East of England -39 171 £30,000 +5.26% 18
City of London +39 136 £35,000 -6.66% 33
South West -46 136 £26,500 - 19
North West -2 135 £28,500 +14.00% 37
Surrey -2 133 £29,000 -10.76% 12
Hampshire -21 110 £29,000 +9.43% 13
Reading +17 101 £28,000 -30.00% 12
Yorkshire +51 96 £26,500 -1.85% 16
West Midlands -13 94 £30,000 -6.25% 7
Manchester -8 85 £28,500 -12.30% 27
West Yorkshire +36 68 £26,500 -2.75% 12
Hertfordshire -50 59 £27,000 -3.57% 8
Leeds +44 55 £26,500 -8.62% 7
East Sussex +40 54 £40,000 +33.33% 1
Wiltshire -2 52 £28,000 +7.69% 3
Brighton +40 51 £40,000 +33.33% 1
Oxfordshire +5 46 £26,000 -15.44% 14
Cheshire +23 39 £28,500 +39.02% 9
Birmingham +6 37 £30,000 -6.25% 1
Cambridgeshire -8 37 £34,000 +9.67% 8
East Midlands -65 35 £26,500 -24.28% 13
Buckinghamshire 0 33 £23,000 -16.36% 7
Wales -21 33 £27,000 +10.20% 8
Kent -5 32 £22,500 -39.18% 4
West Sussex +22 30 £35,000 -6.66% 2
Basingstoke +1 30 £31,500 - 2

Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 March 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Engineer in the job title.

1 2895 (65.81%) Windows
2 1962 (44.60%) Active Directory
3 1798 (40.87%) Microsoft
4 1452 (33.01%) Windows Server
5 1314 (29.87%) VMware
6 977 (22.21%) MS Exchange
7 901 (20.48%) Cisco
8 892 (20.28%) MS Excel
9 884 (20.10%) Firewall
10 870 (19.78%) Windows Server 2012
11 845 (19.21%) Linux
12 821 (18.66%) Windows Server 2008
13 818 (18.60%) ITIL
14 765 (17.39%) Office 365
15 752 (17.09%) VMware Infrastructure
16 733 (16.66%) SQL
17 723 (16.44%) MS Office
18 721 (16.39%) Windows 7
19 571 (12.98%) Hyper-V
20 563 (12.80%) SQL Server
21 560 (12.73%) TCP/IP
22 552 (12.55%) DNS
23 543 (12.34%) Microsoft Certification
24 542 (12.32%) Citrix
25 531 (12.07%) Cisco Certification
26 529 (12.03%) LAN
27 506 (11.50%) WAN
28 486 (11.05%) Finance
29 447 (10.16%) Windows 10
30 446 (10.14%) SLA

Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 977 (22.21%) MS Exchange
2 390 (8.87%) Exchange Server 2010
3 325 (7.39%) Exchange Server 2013
4 226 (5.14%) SharePoint
5 209 (4.75%) IIS
6 197 (4.48%) Skype for Business
7 145 (3.30%) Exchange Server 2007
8 120 (2.73%) Tomcat
9 107 (2.43%) Exchange Server 2003
10 101 (2.30%) Apache
11 79 (1.80%) WebSphere
12 77 (1.75%) JBoss
13 72 (1.64%) WebLogic
14 51 (1.16%) Blackberry Enterprise Server
15 38 (0.86%) Elasticsearch
16 24 (0.55%) SharePoint 2013
17 22 (0.50%) CMS
18 18 (0.41%) SharePoint 2010
19 17 (0.39%) IBM Notes
19 17 (0.39%) Site Server
Applications
1 892 (20.28%) MS Excel
2 723 (16.44%) MS Office
3 48 (1.09%) MS PowerPoint
4 35 (0.80%) MS Visio
5 17 (0.39%) Adobe Creative Suite
6 15 (0.34%) Spreadsheet
7 7 (0.16%) MS Project
8 4 (0.091%) Final Cut Pro
9 2 (0.045%) InfoPath
9 2 (0.045%) OrCAD
10 1 (0.023%) AutoCAD
10 1 (0.023%) Revit
10 1 (0.023%) SOLIDWORKS
Business Applications
1 14 (0.32%) Dynamics CRM
2 8 (0.18%) Siebel Analytics
3 7 (0.16%) Dynamics NAV
4 6 (0.14%) Dynamics AX
5 5 (0.11%) Dynamics GP
5 5 (0.11%) SAP Oil and Gas
6 4 (0.091%) Eikon
7 3 (0.068%) Infor M3
7 3 (0.068%) Payment Gateway
7 3 (0.068%) Remedy ITSM
7 3 (0.068%) SAP ERP
7 3 (0.068%) Visualfiles
8 2 (0.045%) Sage 200
9 1 (0.023%) Eze OMS
9 1 (0.023%) Oracle Payables
9 1 (0.023%) Oracle Receivables
9 1 (0.023%) Sage 50
9 1 (0.023%) Sage CRM
9 1 (0.023%) Salesforce.com CRM
9 1 (0.023%) thinkFolio
Cloud Services
1 765 (17.39%) Office 365
2 260 (5.91%) Microsoft Azure
3 193 (4.39%) Amazon AWS
4 67 (1.52%) SaaS
5 29 (0.66%) Cloud Computing
6 22 (0.50%) IaaS
7 16 (0.36%) Google Cloud Platform
7 16 (0.36%) PaaS
8 14 (0.32%) Amazon EC2
9 13 (0.30%) Mimecast
10 12 (0.27%) G Suite
11 11 (0.25%) AWS CloudFormation
12 10 (0.23%) Amazon S3
13 9 (0.20%) Adobe Creative Cloud
14 8 (0.18%) GitHub
15 7 (0.16%) Azure Active Directory
15 7 (0.16%) Virtual Private Cloud
16 4 (0.091%) Basecamp
16 4 (0.091%) Yammer
17 3 (0.068%) Akamai
Communications & Networking
1 884 (20.10%) Firewall
2 560 (12.73%) TCP/IP
3 552 (12.55%) DNS
4 529 (12.03%) LAN
5 506 (11.50%) WAN
6 409 (9.30%) DHCP
7 402 (9.14%) VPN
8 328 (7.46%) SAN
9 314 (7.14%) VoIP
10 275 (6.25%) Wireless
11 262 (5.96%) Internet
12 190 (4.32%) VLAN
13 180 (4.09%) Cisco ASA
14 139 (3.16%) MPLS
15 119 (2.71%) Network Security
16 116 (2.64%) Skype
17 104 (2.36%) BGP
18 98 (2.23%) Cisco Nexus
19 96 (2.18%) OSPF
20 89 (2.02%) HTTP
Database & Business Intelligence
1 563 (12.80%) SQL Server
2 132 (3.00%) MySQL
3 91 (2.07%) SQL Server 2008
4 69 (1.57%) SQL Server 2012
5 52 (1.18%) SQL Server 2005
6 35 (0.80%) Oracle Database
7 34 (0.77%) Relational Database
8 30 (0.68%) NoSQL
9 26 (0.59%) Big Data
10 18 (0.41%) RDBMS
11 17 (0.39%) PostgreSQL
12 15 (0.34%) SQL Server 2014
13 14 (0.32%) SQL Server Reporting Services
14 12 (0.27%) Hadoop
15 11 (0.25%) Oracle Reports
16 10 (0.23%) Data Warehouse
16 10 (0.23%) DB2
16 10 (0.23%) Oracle BI EE
16 10 (0.23%) SQL Server 2000
17 9 (0.20%) Apache Cassandra
Development Applications
1 50 (1.14%) JIRA
2 39 (0.89%) Git (software)
3 33 (0.75%) Jenkins
4 23 (0.52%) Subversion
5 17 (0.39%) Eclipse
5 17 (0.39%) Maven
6 16 (0.36%) NetBeans
7 15 (0.34%) IntelliJ
8 13 (0.30%) MSI
8 13 (0.30%) Visual Studio
9 11 (0.25%) Firebug
10 9 (0.20%) JMeter
11 8 (0.18%) Atlassian Bamboo
11 8 (0.18%) Octopus Deploy
11 8 (0.18%) Synon
12 7 (0.16%) Oracle Forms
12 7 (0.16%) Team Foundation Server
13 5 (0.11%) Ant
14 4 (0.091%) Bugzilla
15 3 (0.068%) Toad
General
1 486 (11.05%) Finance
2 232 (5.27%) Telecoms
3 113 (2.57%) Banking
4 101 (2.30%) Retail
5 82 (1.86%) Manufacturing
6 60 (1.36%) Marketing
7 56 (1.27%) Legal
8 54 (1.23%) Back Office
9 48 (1.09%) French Language
10 42 (0.95%) Advertising
10 42 (0.95%) German Language
11 34 (0.77%) Games
12 31 (0.70%) Law
12 31 (0.70%) Publishing
13 30 (0.68%) Spanish Language
14 26 (0.59%) Electronics
15 25 (0.57%) Billing
16 20 (0.45%) Financial Institution
16 20 (0.45%) Italian Language
17 17 (0.39%) Front Office
Libraries, Frameworks & Software Standards
1 127 (2.89%) .NET
2 121 (2.75%) Web Services
3 92 (2.09%) XML
4 89 (2.02%) HTML
5 60 (1.36%) Software Packaging
6 49 (1.11%) Middleware
7 45 (1.02%) CSS
8 37 (0.84%) LAMP
9 36 (0.82%) ASP.NET
10 29 (0.66%) J2EE
11 23 (0.52%) REST
11 23 (0.52%) SOAP
11 23 (0.52%) Spring
12 20 (0.45%) jQuery
13 17 (0.39%) FIX Protocol
14 16 (0.36%) ASP.NET Web Forms
14 16 (0.36%) JMS
15 15 (0.34%) 802.1X
15 15 (0.34%) Java EE
15 15 (0.34%) Java SE
Miscellaneous
1 262 (5.96%) Data Centre
2 230 (5.23%) Analytical Skills
3 205 (4.66%) Driving Licence
4 139 (3.16%) Computer Science
5 97 (2.21%) Blackberry
6 92 (2.09%) Clustering
6 92 (2.09%) Management Information System
7 76 (1.73%) Fat Client
7 76 (1.73%) iPhone
7 76 (1.73%) Thin Client
8 71 (1.61%) Hedge funds
9 66 (1.50%) iPad
10 48 (1.09%) Enterprise Software
11 46 (1.05%) Video Conferencing
12 42 (0.95%) Replication
13 41 (0.93%) Smartphone
14 36 (0.82%) Linux Command Line
15 35 (0.80%) Client/Server
16 31 (0.70%) Enterprise Storage
16 31 (0.70%) User Experience
Operating Systems
1 2895 (65.81%) Windows
2 1452 (33.01%) Windows Server
3 870 (19.78%) Windows Server 2012
4 845 (19.21%) Linux
5 821 (18.66%) Windows Server 2008
6 721 (16.39%) Windows 7
7 447 (10.16%) Windows 10
8 355 (8.07%) Windows 8
9 318 (7.23%) Windows Server 2003
10 285 (6.48%) Unix
11 182 (4.14%) Windows XP
12 171 (3.89%) Mac OS X
13 118 (2.68%) Android
14 94 (2.14%) Red Hat Enterprise Linux
15 90 (2.05%) Apple iOS
16 81 (1.84%) Mac OS
17 77 (1.75%) CentOS
18 46 (1.05%) Windows Vista
19 41 (0.93%) Ubuntu
20 35 (0.80%) Solaris
Processes & Methodologies
1 818 (18.60%) ITIL
2 163 (3.71%) Service Delivery
3 137 (3.11%) Problem Management
4 134 (3.05%) DevOps
5 124 (2.82%) Change Management
6 123 (2.80%) Disaster Recovery
7 121 (2.75%) Agile Software Development
8 118 (2.68%) Service Management
9 116 (2.64%) Migration
10 107 (2.43%) Mentoring
11 103 (2.34%) Root Cause Analysis
12 102 (2.32%) Time Management
13 101 (2.30%) High Availability
14 94 (2.14%) Incident Management
15 80 (1.82%) Data Protection
16 78 (1.77%) ITIL V3
17 76 (1.73%) Project Management
18 73 (1.66%) Configuration Management
19 72 (1.64%) CRM
20 68 (1.55%) Network Design
Programming Languages
1 733 (16.66%) SQL
2 308 (7.00%) PowerShell
3 210 (4.77%) Java
4 199 (4.52%) Python
5 119 (2.71%) JavaScript
6 115 (2.61%) C#
7 113 (2.57%) Perl
8 111 (2.52%) Bash Shell
9 89 (2.02%) Shell Script
10 68 (1.55%) PHP
11 63 (1.43%) C
12 44 (1.00%) Ruby
13 41 (0.93%) VBScript
14 37 (0.84%) C++
15 33 (0.75%) T-SQL
16 28 (0.64%) VB
17 22 (0.50%) VBA
18 13 (0.30%) PL/SQL
19 10 (0.23%) RPG
20 9 (0.20%) VB.NET
Qualifications
1 543 (12.34%) Microsoft Certification
2 531 (12.07%) Cisco Certification
3 420 (9.55%) CCNA
4 417 (9.48%) Degree
5 342 (7.77%) MCSE
6 265 (6.02%) CCNP
7 251 (5.71%) Security Cleared
8 200 (4.55%) MCP
9 188 (4.27%) MCSA
10 143 (3.25%) SC Cleared
11 94 (2.14%) MCITP
11 94 (2.14%) VMware Certified Professional (VCP)
12 66 (1.50%) CCSA
13 64 (1.45%) A+ Certification
14 59 (1.34%) ITIL Certification
15 55 (1.25%) JNCIA
16 53 (1.20%) CCIE
17 43 (0.98%) DV Cleared
18 36 (0.82%) CCNP Voice
18 36 (0.82%) CISSP
Quality Assurance & Compliance
1 446 (10.14%) SLA
2 31 (0.70%) QA
3 14 (0.32%) PCI DSS
4 9 (0.20%) ISO/IEC 27001
5 6 (0.14%) DICOM
5 6 (0.14%) HL7
6 5 (0.11%) ISO 9001
7 4 (0.091%) MiFID
8 3 (0.068%) Data Quality
9 2 (0.045%) COBIT
10 1 (0.023%) EMIR
10 1 (0.023%) GDPR
10 1 (0.023%) PMO
10 1 (0.023%) Sarbanes-Oxley
10 1 (0.023%) SSAE 16
System Software
1 1962 (44.60%) Active Directory
2 752 (17.09%) VMware Infrastructure
3 571 (12.98%) Hyper-V
4 190 (4.32%) XenApp
5 170 (3.86%) vSphere
6 104 (2.36%) XenDesktop
7 79 (1.80%) VMware ESX
8 76 (1.73%) VMware ESXi
9 53 (1.20%) Terminal Services
10 41 (0.93%) VMware Workstation
11 33 (0.75%) Virtual Machines
12 32 (0.73%) Virtual Desktop
13 30 (0.68%) XenServer
14 29 (0.66%) Microsoft App-V
15 25 (0.57%) Docker
16 24 (0.55%) Virtual Servers
17 18 (0.41%) Firmware
18 13 (0.30%) Microsoft Virtual Server
18 13 (0.30%) Samba
18 13 (0.30%) VMware Server
Systems Management
1 328 (7.46%) SCCM
2 98 (2.23%) Backup Exec
3 80 (1.82%) Puppet
4 76 (1.73%) Cisco CUCM
5 69 (1.57%) WSUS
6 62 (1.41%) SCOM
7 52 (1.18%) Opscode Chef
8 41 (0.93%) Cisco UCCX
9 38 (0.86%) Ansible
10 30 (0.68%) Nagios
10 30 (0.68%) Norton AntiVirus
11 29 (0.66%) Cisco UCCE
11 29 (0.66%) NetBackup
12 22 (0.50%) McAfee ePO
13 20 (0.45%) Kubernetes
14 17 (0.39%) AirWatch
14 17 (0.39%) FortiGate
15 15 (0.34%) Microsoft Clustering
16 14 (0.32%) SCVMM
17 13 (0.30%) Tivoli
Vendors
1 1798 (40.87%) Microsoft
2 1314 (29.87%) VMware
3 901 (20.48%) Cisco
4 542 (12.32%) Citrix
5 215 (4.89%) Apple
6 206 (4.68%) HP
7 177 (4.02%) Oracle
8 160 (3.64%) Juniper
9 141 (3.21%) Dell
10 137 (3.11%) CheckPoint
11 131 (2.98%) Red Hat
12 124 (2.82%) Avaya
13 118 (2.68%) NetApp
13 118 (2.68%) Veeam
14 105 (2.39%) IBM
15 103 (2.34%) Palo Alto
16 82 (1.86%) Symantec
17 70 (1.59%) Google
18 64 (1.45%) EMC
19 60 (1.36%) Intel
Cardiff, South Glamorgan
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Excellent Benefits
Posted: 5 hours ago
Livingston, West Lothian
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £26000.00 per annum
Posted: 4 hours ago
Derby, Derbyshire
Oscar
Salary: £30000 - £40000 per annum
Posted: 13 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £26,000 per annum + excellent benefits
Posted: 6 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £25000 per annum + Benefits package
Posted: 4 hours ago
Stoke-On-Trent, Staffordshire
ReThink Recruitment
Salary: £24500.00 - £27500.00 per annum
Posted: 4 hours ago
Leamington Spa, Warwickshire
ninesharp
Salary: £27000 - £32000 per annum + excellent benefits
Posted: 3 hours ago
Cambridge, Cambridgeshire
NIAB
Salary: Competitive
Posted: 12 hours ago
City, London
Ashdown IT
Salary: £32500 per annum
Posted: 4 hours ago
Huntingdon, Cambridgeshire
CV Screen Ltd
Salary: £30k - 35k per year + Pension
Posted: 4 hours ago
Bracknell, Berkshire
83Zero
Salary: From £30,000 to £35,000 per annum + Excellent Company Benefits
Posted: 10 hours ago
Richmond, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 10 hours ago
Walsall, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28000.00 per annum
Posted: 6 hours ago
City, London
Clearwater People Solutions
Salary: £30000 - £34000 Per Annum
Posted: 10 hours ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: 10 hours ago
South West London
Ashdown IT
Salary: £42000 per annum
Posted: 4 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £22000 per annum + training & benefits
Posted: Yesterday
Northampton, Northamptonshire
X4 Group
Salary: £18k - 34k per year
Posted: 4 hours ago
Altrincham, Cheshire
FT Select
Salary: From £27,000 to £29,950 per annum + car + fantastic hols & benefits
Posted: 10 hours ago
Farnborough, Hampshire
Thorn SDS
Salary: From £20,000 to £25,000 per annum
Posted: 8 hours ago
Goole, North Humberside
Head Resourcing
Salary: £18000 - £20000 per annum + Bonus and benefits
Posted: 11 hours ago
Gloucestershire
Redrock Consulting Ltd
Salary: £24000.00 - £30000.00 per annum
Posted: Yesterday
Farnborough, Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £35,000 per annum Benefits package (Including Bonus)
Posted: Yesterday
London
Opus IT Consulting
Salary: £26000 - £30000 per annum
Posted: Yesterday
Ashford, Kent
ARC IT Recruitment Ltd
Salary: + Benefits
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £36000 per annum + training & benefits
Posted: Yesterday
Cheshire
The People Network
Salary: £35000 - £40000 per annum
Posted: Yesterday
Amersham, Buckinghamshire
RBW Consulting
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £24000 per annum + training & benefits
Posted: Yesterday
Cheshire
The People Network
Salary: £25000 - £30000 per annum
Posted: Yesterday