The median annual salary for a Support Engineer was £31,500 in advertised job vacancies during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 134 107 109
Rank change year-on-year -27 +2  
Permanent jobs requiring a Support Engineer 2267 2760 3040
As % of all permanent IT jobs advertised in the UK 2.53% 2.84% 2.74%
As % of the Job Titles category 2.64% 2.95% 2.84%
Number of salaries quoted 2003 2465 2637
Median salary £31,500 £32,500 £31,000
Median salary % change year-on-year -3.07% +4.83%  
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London median salary £30,000 £30,000 £28,500
% change year-on-year - +5.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85825 93705 107053
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.53% 96.58%
Number of salaries quoted 70199 79011 88244
Median salary £46,250 £47,500 £45,000
Median salary % change year-on-year -2.63% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £73,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer.

Salary trend for Support Engineer in the UK

Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Support Engineer over the 3 months to 26 June 2017.

Salary histogram for Support Engineer in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -30 2151 £32,000 -1.53% 327
London -12 778 £35,000 -5.40% 98
South East -10 554 £31,500 -3.07% 67
East of England -32 204 £28,000 -6.66% 40
Berkshire -13 167 £37,500 -6.25% 16
South West -24 164 £30,000 +15.94% 25
Yorkshire +31 157 £27,500 -6.77% 27
City of London +13 132 £34,000 -24.44% 24
North West -34 131 £28,000 -9.67% 37
Hampshire -8 128 £27,500 +1.85% 18
West Midlands +2 108 £30,000 +9.09% 14
Reading -1 105 £45,000 -5.26% 9
West Yorkshire +45 101 £29,000 -3.33% 17
Hertfordshire -22 96 £27,500 +3.77% 14
Surrey -22 79 £32,500 -7.14% 12
Manchester -51 67 £28,000 -11.11% 19
Cambridgeshire -10 66 £32,500 -7.14% 12
Leeds +20 59 £32,500 - 11
Buckinghamshire -14 57 £25,000 -1.96% 8
East Midlands -15 54 £25,500 -12.06% 12
Wiltshire -3 53 £27,750 -2.63% 3
Cheshire +9 51 £30,000 +17.64% 13
Bristol -9 47 £30,000 +25.00% 11
Oxfordshire -1 41 £32,500 +14.03% 6
Birmingham -5 41 £31,000 +4.20% 2
West Sussex 0 39 £32,500 +18.18% 3
Cambridge -8 38 £34,000 -2.85% 5
Wales -11 34 £30,500 +17.30% 8
Kent +8 32 £26,500 -1.85% 4
Basingstoke 0 31 £28,000 +1.81% 6

Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 June 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Engineer in the job title.

1 2859 (64.96%) Windows
2 1954 (44.40%) Active Directory
3 1736 (39.45%) Microsoft
4 1462 (33.22%) Windows Server
5 1193 (27.11%) VMware
6 927 (21.06%) MS Exchange
7 878 (19.95%) Firewall
8 866 (19.68%) Linux
9 855 (19.43%) Cisco
10 843 (19.15%) Windows Server 2012
11 834 (18.95%) ITIL
12 811 (18.43%) SQL
13 809 (18.38%) Office 365
14 793 (18.02%) Windows Server 2008
15 767 (17.43%) Microsoft Office
16 729 (16.56%) Windows 7
17 711 (16.16%) VMware Infrastructure
18 684 (15.54%) DNS
19 591 (13.43%) TCP/IP
20 588 (13.36%) Hyper-V
21 569 (12.93%) Finance
22 540 (12.27%) Citrix
23 538 (12.22%) LAN
24 531 (12.07%) WAN
25 530 (12.04%) Cisco Certification
26 525 (11.93%) Microsoft Certification
26 525 (11.93%) SQL Server
27 514 (11.68%) DHCP
28 510 (11.59%) Windows 10
29 448 (10.18%) Degree

Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 927 (21.06%) MS Exchange
2 339 (7.70%) Exchange Server 2010
3 254 (5.77%) Exchange Server 2013
4 228 (5.18%) SharePoint
5 215 (4.89%) IIS
6 194 (4.41%) Skype for Business
7 117 (2.66%) Tomcat
8 114 (2.59%) Exchange Server 2007
9 101 (2.29%) Exchange Server 2003
10 97 (2.20%) Apache
11 76 (1.73%) JBoss
12 74 (1.68%) WebLogic
13 69 (1.57%) WebSphere
14 52 (1.18%) Blackberry Enterprise Server
15 30 (0.68%) CMS
16 29 (0.66%) Elasticsearch
17 26 (0.59%) Oracle SOA Suite
18 23 (0.52%) SharePoint 2013
19 20 (0.45%) BizTalk Server
19 20 (0.45%) Confluence
Applications
1 767 (17.43%) Microsoft Office
2 125 (2.84%) Microsoft Excel
3 85 (1.93%) Microsoft PowerPoint
4 42 (0.95%) MS Visio
5 8 (0.18%) Adobe Creative Suite
6 6 (0.14%) Spreadsheet
7 5 (0.11%) Microsoft Project
8 4 (0.091%) AutoCAD
9 2 (0.045%) Final Cut Pro
9 2 (0.045%) SOLIDWORKS
9 2 (0.045%) Vectorworks
10 1 (0.023%) Acrobat
10 1 (0.023%) CATIA
10 1 (0.023%) Revit
10 1 (0.023%) Siemens NX
10 1 (0.023%) Windchill
Business Applications
1 35 (0.80%) SAP Oil and Gas
2 15 (0.34%) Dynamics CRM
3 13 (0.30%) Remedy ITSM
4 10 (0.23%) Siebel Analytics
5 8 (0.18%) Dynamics NAV
5 8 (0.18%) MetaTrader
6 5 (0.11%) Dynamics AX
7 4 (0.091%) assyst
7 4 (0.091%) Payment Gateway
8 3 (0.068%) Eikon
8 3 (0.068%) Infor M3
8 3 (0.068%) Magento
9 2 (0.045%) Actimize
9 2 (0.045%) Epicor Vantage
9 2 (0.045%) OpenText VIM for SAP
9 2 (0.045%) Oracle CRM
9 2 (0.045%) Oracle Financials
9 2 (0.045%) SAP BPC
10 1 (0.023%) Bloomberg TOMS
10 1 (0.023%) Salesforce.com CRM
Cloud Services
1 809 (18.38%) Office 365
2 280 (6.36%) Microsoft Azure
3 195 (4.43%) Amazon AWS
4 70 (1.59%) SaaS
5 27 (0.61%) Cloud Computing
6 22 (0.50%) PaaS
7 21 (0.48%) G Suite
8 15 (0.34%) Mimecast
9 14 (0.32%) Google Cloud Platform
10 13 (0.30%) IaaS
11 10 (0.23%) Virtual Private Cloud
12 9 (0.20%) OneDrive
13 6 (0.14%) GitHub
14 5 (0.11%) AWS CloudFormation
14 5 (0.11%) Slack
15 4 (0.091%) Amazon CloudWatch
15 4 (0.091%) OpenDNS
16 3 (0.068%) Adobe Creative Cloud
16 3 (0.068%) Azure Active Directory
16 3 (0.068%) Yammer
Communications & Networking
1 878 (19.95%) Firewall
2 684 (15.54%) DNS
3 591 (13.43%) TCP/IP
4 538 (12.22%) LAN
5 531 (12.07%) WAN
6 514 (11.68%) DHCP
7 425 (9.66%) VPN
8 290 (6.59%) VoIP
9 278 (6.32%) SAN
10 277 (6.29%) Wireless
11 255 (5.79%) Internet
12 183 (4.16%) VLAN
13 166 (3.77%) MPLS
14 140 (3.18%) Skype
15 138 (3.14%) Cisco ASA
16 125 (2.84%) HTTP
17 101 (2.29%) BGP
18 99 (2.25%) Wi-Fi
19 88 (2.00%) Cisco Nexus
19 88 (2.00%) Network Security
Database & Business Intelligence
1 525 (11.93%) SQL Server
2 143 (3.25%) MySQL
3 71 (1.61%) SQL Server 2008
4 51 (1.16%) SQL Server 2005
4 51 (1.16%) SQL Server 2012
5 40 (0.91%) Relational Database
6 36 (0.82%) Big Data
7 24 (0.55%) Oracle Database
8 20 (0.45%) PostgreSQL
9 19 (0.43%) DB2
9 19 (0.43%) SQL Server 2000
9 19 (0.43%) SQL Server Reporting Services
10 15 (0.34%) Apache Cassandra
10 15 (0.34%) NoSQL
10 15 (0.34%) SQL Server 2014
11 13 (0.30%) Data Warehouse
12 11 (0.25%) Oracle BI EE
12 11 (0.25%) RDBMS
13 10 (0.23%) Hadoop
14 8 (0.18%) Amazon RDS
Development Applications
1 44 (1.00%) JIRA
2 36 (0.82%) Maven
3 32 (0.73%) Eclipse
3 32 (0.73%) IntelliJ
4 31 (0.70%) Git (software)
5 27 (0.61%) Jenkins
5 27 (0.61%) Visual Studio
6 25 (0.57%) NetBeans
7 20 (0.45%) Subversion
8 19 (0.43%) Team Foundation Server
9 13 (0.30%) Atlassian Bamboo
9 13 (0.30%) Synon
10 11 (0.25%) Ant
11 10 (0.23%) MSI
12 8 (0.18%) Selenium
13 6 (0.14%) Visual Studio Team System
14 5 (0.11%) Firebug
14 5 (0.11%) GoCD
14 5 (0.11%) SoapUI
14 5 (0.11%) TeamCity
General
1 569 (12.93%) Finance
2 223 (5.07%) Telecoms
3 139 (3.16%) Banking
4 131 (2.98%) Manufacturing
5 90 (2.04%) Retail
6 81 (1.84%) Marketing
7 47 (1.07%) Law
8 46 (1.05%) Advertising
9 44 (1.00%) Electronics
10 40 (0.91%) French Language
11 38 (0.86%) Games
11 38 (0.86%) Legal
12 33 (0.75%) German Language
13 32 (0.73%) Back Office
14 27 (0.61%) Financial Institution
15 20 (0.45%) Publishing
16 18 (0.41%) Front Office
16 18 (0.41%) Investment Banking
17 15 (0.34%) Spanish Language
18 13 (0.30%) Billing
Libraries, Frameworks & Software Standards
1 155 (3.52%) .NET
2 109 (2.48%) Web Services
3 108 (2.45%) HTML
4 92 (2.09%) XML
5 67 (1.52%) CSS
6 52 (1.18%) J2EE
7 47 (1.07%) Software Packaging
8 44 (1.00%) ASP.NET
9 37 (0.84%) SOAP
9 37 (0.84%) Spring
10 32 (0.73%) REST
11 31 (0.70%) Java EE
11 31 (0.70%) Middleware
12 29 (0.66%) JMS
13 25 (0.57%) FIX Protocol
13 25 (0.57%) Java SE
14 23 (0.52%) LAMP
15 18 (0.41%) ASP.NET MVC
16 17 (0.39%) HTML5
17 15 (0.34%) Kafka
Miscellaneous
1 250 (5.68%) Analytical Skills
2 243 (5.52%) Data Centre
3 180 (4.09%) Driving Licence
4 172 (3.91%) Computer Science
5 123 (2.79%) Blackberry
6 100 (2.27%) Management Information System
7 93 (2.11%) Clustering
8 72 (1.64%) iPhone
9 68 (1.55%) iPad
10 67 (1.52%) Enterprise Software
10 67 (1.52%) Hedge funds
11 65 (1.48%) Fintech
12 50 (1.14%) Fat Client
12 50 (1.14%) Thin Client
13 43 (0.98%) Client/Server
14 39 (0.89%) Replication
15 30 (0.68%) Public Cloud
15 30 (0.68%) Smartphone
16 28 (0.64%) Linux Command Line
16 28 (0.64%) Virtual Team
Operating Systems
1 2859 (64.96%) Windows
2 1462 (33.22%) Windows Server
3 866 (19.68%) Linux
4 843 (19.15%) Windows Server 2012
5 793 (18.02%) Windows Server 2008
6 729 (16.56%) Windows 7
7 510 (11.59%) Windows 10
8 352 (8.00%) Windows 8
9 324 (7.36%) Windows Server 2003
10 303 (6.88%) Unix
11 212 (4.82%) Windows XP
12 151 (3.43%) Mac OS X
13 141 (3.20%) Android
14 114 (2.59%) Apple iOS
15 88 (2.00%) Mac OS
16 76 (1.73%) Red Hat Enterprise Linux
17 59 (1.34%) CentOS
18 55 (1.25%) Windows Vista
19 48 (1.09%) Solaris
20 31 (0.70%) Ubuntu
Processes & Methodologies
1 834 (18.95%) ITIL
2 176 (4.00%) DevOps
3 172 (3.91%) Service Management
4 149 (3.39%) Service Delivery
5 148 (3.36%) Change Management
6 143 (3.25%) Mentoring
7 139 (3.16%) Agile Software Development
8 136 (3.09%) Time Management
9 135 (3.07%) Problem Management
10 134 (3.04%) Root Cause Analysis
11 132 (3.00%) Migration
12 110 (2.50%) Incident Management
13 102 (2.32%) Disaster Recovery
14 95 (2.16%) CRM
15 86 (1.95%) High Availability
16 84 (1.91%) E-Commerce
17 82 (1.86%) Project Management
18 80 (1.82%) Configuration Management
19 75 (1.70%) Presales
20 66 (1.50%) Continuous Improvement
Programming Languages
1 811 (18.43%) SQL
2 293 (6.66%) PowerShell
3 277 (6.29%) Java
4 221 (5.02%) Python
5 165 (3.75%) Shell Script
6 139 (3.16%) C#
7 120 (2.73%) Bash Shell
8 116 (2.64%) Perl
9 106 (2.41%) JavaScript
10 96 (2.18%) C++
11 74 (1.68%) C
12 69 (1.57%) PHP
13 52 (1.18%) VB
14 45 (1.02%) T-SQL
15 26 (0.59%) VBScript
16 20 (0.45%) Ruby
17 17 (0.39%) PL/SQL
17 17 (0.39%) RPG
17 17 (0.39%) VBA
18 16 (0.36%) RPG/400
Qualifications
1 530 (12.04%) Cisco Certification
2 525 (11.93%) Microsoft Certification
3 448 (10.18%) Degree
4 426 (9.68%) CCNA
5 338 (7.68%) MCSE
6 232 (5.27%) CCNP
7 227 (5.16%) Security Cleared
8 220 (5.00%) MCSA
9 195 (4.43%) MCP
10 156 (3.54%) SC Cleared
11 86 (1.95%) VMware Certified Professional (VCP)
12 76 (1.73%) Computer Science Degree
13 69 (1.57%) MCITP
14 67 (1.52%) ITIL Certification
15 65 (1.48%) CCIE
16 63 (1.43%) A+ Certification
17 47 (1.07%) JNCIA
18 36 (0.82%) JNCIP
19 34 (0.77%) Network+ Certification
20 32 (0.73%) CCSA
Quality Assurance & Compliance
1 379 (8.61%) SLA
2 34 (0.77%) ISO/IEC 20000
3 28 (0.64%) QA
4 23 (0.52%) ISO/IEC 27001
5 8 (0.18%) PCI DSS
6 6 (0.14%) COBIT
6 6 (0.14%) ISO 9001
7 4 (0.091%) MiFID
7 4 (0.091%) SAS 70
8 3 (0.068%) GDPR
9 2 (0.045%) Data Quality
10 1 (0.023%) Def Stans
10 1 (0.023%) EMIR
10 1 (0.023%) ISO 14001
10 1 (0.023%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.023%) PMO
10 1 (0.023%) Sarbanes-Oxley
10 1 (0.023%) SSAE 16
System Software
1 1954 (44.40%) Active Directory
2 711 (16.16%) VMware Infrastructure
3 588 (13.36%) Hyper-V
4 194 (4.41%) XenApp
5 156 (3.54%) vSphere
6 131 (2.98%) VMware ESXi
7 99 (2.25%) XenDesktop
8 70 (1.59%) Terminal Services
9 56 (1.27%) Virtual Machines
10 50 (1.14%) VMware Workstation
11 33 (0.75%) Virtual Servers
12 30 (0.68%) Docker
13 25 (0.57%) Virtual Desktop
14 20 (0.45%) XenServer
15 18 (0.41%) vCloud
16 17 (0.39%) Microsoft App-V
17 15 (0.34%) NFS
17 15 (0.34%) VMware Server
18 14 (0.32%) VirtualBox
19 13 (0.30%) Xen
Systems Management
1 316 (7.18%) SCCM
2 139 (3.16%) Backup Exec
3 60 (1.36%) WSUS
4 58 (1.32%) Cisco CUCM
5 56 (1.27%) Puppet
6 47 (1.07%) Norton AntiVirus
7 45 (1.02%) SCOM
8 42 (0.95%) Ansible
9 35 (0.80%) Opscode Chef
10 31 (0.70%) Cisco UCCX
11 28 (0.64%) Kubernetes
12 27 (0.61%) NetBackup
13 26 (0.59%) Cisco UCCE
13 26 (0.59%) Nagios
14 23 (0.52%) Tivoli
15 20 (0.45%) AirWatch
16 17 (0.39%) FortiGate
16 17 (0.39%) vCenter Server
17 16 (0.36%) McAfee ePO
17 16 (0.36%) Terraform
Vendors
1 1736 (39.45%) Microsoft
2 1193 (27.11%) VMware
3 855 (19.43%) Cisco
4 540 (12.27%) Citrix
5 248 (5.64%) HP
6 212 (4.82%) Oracle
7 180 (4.09%) Apple
8 166 (3.77%) Juniper
9 138 (3.14%) Veeam
10 134 (3.04%) Dell
11 129 (2.93%) CheckPoint
12 119 (2.70%) IBM
13 106 (2.41%) Red Hat
14 105 (2.39%) Symantec
15 96 (2.18%) Avaya
15 96 (2.18%) F5
16 91 (2.07%) NetApp
17 80 (1.82%) Palo Alto
18 75 (1.70%) EMC
19 68 (1.55%) Meraki
Manchester, Lancashire
Modulus Recruitment Ltd
Salary: From £20,000 to £25,000 per annum Training, Travel Expenses
Posted: 17 hours ago
Guildford, Surrey
Cornucopia IT Resourcing
Salary: £35000 - £40000 per annum + bonus and benefits
Posted: 19 hours ago
Woking, Surrey
Millshill Recruitment Ltd
Salary: £32000 - £35000 per annum
Posted: 19 hours ago
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £28000 per annum + benefits & training
Posted: 13 hours ago
London
ninesharp
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 10 hours ago
Huntingdon, Cambridgeshire
Senitor Associates
Posted: 11 hours ago
Luton, Bedfordshire
Oscar
Salary: £16000 - £18000 per annum + benefits
Posted: 16 hours ago
Luton, Bedfordshire
X4 Group
Salary: £23k - 30k per year
Posted: 10 hours ago
Washington, Tyne and Wear
Central Employment
Salary: From £24,000 to £30,000 per annum
Posted: 14 hours ago
Bath, Avon
4it Recruitment Ltd
Salary: Up to £33,000 per annum + unbeatable benefits package
Posted: 15 hours ago
Skegness, Lincolnshire
Oscar
Salary: £20000 - £30000 per annum
Posted: 12 hours ago
Milton Keynes, Buckinghamshire
Oscar
Salary: £20000 - £30000 per annum + Benefits
Posted: 17 hours ago
High Wycombe, Buckinghamshire
Stott & May
Salary: £25000 - £28000 per annum + Bonus and benefits
Posted: 18 hours ago
Warrington, Cheshire
Harvey Nash plc
Posted: 12 hours ago
Newcastle Upon Tyne, Tyne and Wear
Central Employment
Salary: From £24,000 to £30,000 per annum Company car or car allowance
Posted: 14 hours ago
Cardiff, South Glamorgan
Reed Technology
Salary: £35000 - £40000 per annum + Great benefits package
Posted: 17 hours ago
Billingshurst, West Sussex
RecruitmentRevolution.com Limited
Salary: From £25,000 to £27,000 per annum Dependent on Experience + Benefits
Posted: 15 hours ago
Manchester, Lancashire
4it Recruitment Ltd
Salary: Up to £28,000 per annum + excellent benefits
Posted: 15 hours ago
Hemel Hempstead, Hertfordshire
Oscar
Salary: £16000 - £18000 per annum + benefits
Posted: 17 hours ago
London
Information Technology Services
Salary: £28k - 35k per year
Posted: 19 hours ago
West London
Lewis Paige
Salary: From £30,000 to £35,000 per annum
Posted: 14 hours ago
Belfast, County Antrim
ANSON MCCADE
Salary: UKP 40000 per year
Posted: 12 hours ago
London
CV Screen Ltd
Salary: £28k - 30k per year + benefits and progression
Posted: 18 hours ago
Stockport, Cheshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 16 hours ago
Solihull, West Midlands (County)
Senitor Associates
Salary: £25000 - £35000 per annum + Great Company + Bonus
Posted: 17 hours ago
Leeds, West Yorkshire
Crimson Ltd
Salary: £39000 - £42000 per annum + Benefits
Posted: 8 hours ago
Manchester, Lancashire
Modis International
Salary: £35000 - £40000 per annum
Posted: 12 hours ago
Fareham, Hampshire
Prospectus IT Recruitment
Salary: £25000.00 per annum
Posted: 18 hours ago
Cardiff, South Glamorgan
CV Screen Ltd
Salary: £27k - 30k per year + Pension
Posted: Yesterday
Luton, Bedfordshire
Marks Sattin
Salary: £40000 - £45000 per annum
Posted: 13 hours ago