Customer Support Specialist Jobs with Work from Home Options

Customer Support Specialist
UK > Work from Home

The median Customer Support Specialist salary in Work from Home is £37,500 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 582 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Support Specialist 2 0 0
As % of all permanent jobs with a WFH option 0.006% - -
As % of the Job Titles category 0.006% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £36,250 - -
Median annual salary (50th Percentile) £37,500 - -
75th Percentile £38,750 - -
90th Percentile - - -
UK median annual salary £31,000 - -

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,470 40,891 66,041
% of permanent jobs with a recognized job title 95.99% 96.04% 97.41%
Number of salaries quoted 24,943 29,047 41,977
10th Percentile £33,003 £36,690 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Customer Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Customer Support Specialist in the job title as a proportion of all IT jobs advertised.

Customer Support Specialist trend for jobs with a WFH option

Customer Support Specialist
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Customer Support Specialist.

Customer Support Specialist salary trend for jobs with a WFH option

Customer Support Specialist Skill Set
Top 24 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2024, Customer Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Customer Support Specialist in the job title.

1 2 (100.00%) SaaS
1 2 (100.00%) JIRA
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Organisational Skills
2 1 (50.00%) Social Skills
2 1 (50.00%) QA
2 1 (50.00%) Atlassian
2 1 (50.00%) Process Improvement
2 1 (50.00%) Change Control
2 1 (50.00%) Data Enrichment
2 1 (50.00%) Data Acquisition
2 1 (50.00%) Matrix Organization
2 1 (50.00%) Slack
2 1 (50.00%) Decision-Making
2 1 (50.00%) Self-Motivation
2 1 (50.00%) E-business
2 1 (50.00%) Document Management
2 1 (50.00%) Software Engineering
2 1 (50.00%) Operations Management
2 1 (50.00%) Degree
2 1 (50.00%) Microsoft Project
2 1 (50.00%) Microsoft Excel
2 1 (50.00%) E-Commerce
2 1 (50.00%) Microsoft

Customer Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Excel
1 1 (50.00%) Microsoft Project
Cloud Services
1 2 (100.00%) SaaS
2 1 (50.00%) Slack
Development Applications
1 2 (100.00%) JIRA
General
1 1 (50.00%) Organisational Skills
1 1 (50.00%) Social Skills
Miscellaneous
1 1 (50.00%) Self-Motivation
Processes & Methodologies
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Change Control
2 1 (50.00%) Data Acquisition
2 1 (50.00%) Data Enrichment
2 1 (50.00%) Decision-Making
2 1 (50.00%) Document Management
2 1 (50.00%) E-business
2 1 (50.00%) E-Commerce
2 1 (50.00%) Matrix Organization
2 1 (50.00%) Operations Management
2 1 (50.00%) Process Improvement
2 1 (50.00%) Software Engineering
Qualifications
1 1 (50.00%) Degree
Quality Assurance & Compliance
1 1 (50.00%) QA
Vendors
1 1 (50.00%) Atlassian
1 1 (50.00%) Microsoft