151 to 175 of 326 Customer Service Jobs in Berkshire

thinking team based in Reading, with hybrid working options. What You'll Be Doing: Providing first-line technical support and delivering a world-class customer service experience Logging, prioritising, and resolving incidents and service requests efficiently Collaborating with 2nd Line, DevOps, and Engineering teams to investigate and … smooth operation of IT systems What We're Looking For: Strong communication skills and a keen eye for detail Previous experience in a technical service desk or IT support role A genuine interest in Application Support or Software Development career paths Analytical mindset with excellent problem-solving abilities Willingness … similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation More ❯

thinking team based in Reading, with hybrid working options. What You'll Be Doing: Providing first-line technical support and delivering a world-class customer service experience Logging, prioritising, and resolving incidents and service requests efficiently Collaborating with 2nd Line, DevOps, and Engineering teams to investigate and … smooth operation of IT systems What We're Looking For: Strong communication skills and a keen eye for detail Previous experience in a technical service desk or IT support role A genuine interest in Application Support or Software Development career paths Analytical mindset with excellent problem-solving abilities Willingness … similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation More ❯

ITIL framework, supporting a variety of stakeholders. An awareness of security and IAM is also important. Key requirements: Proven experience supporting Microsoft machines. Exceptional customer service experience (great communicator needed). Exposure to MS Dynamics. Exposure to security protocols and access management. This is a great opportunity to … days in London Office Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an … and place client value at the centre of every decision we make. 2023 – Winner ‘Most Innovative Recruitment Agency’ 2023 – Winner ‘Best Banking/Professional Service’ 2018 - Winner Best Client Service 2017 - Winner Agency of The Year 2017 - Winner Banking & Financial Services Agency 2016 - Winner Banking & Financial Services Agency More ❯

within the multiple sector, aiming to increase revenue and market share. Business Development: Generate leads and manage the sales pipeline to achieve sales targets. Customer Support: Provide excellent customer service, addressing client inquiries and concerns promptly and effectively. Project Coordination: Collaborate with internal teams to ensure seamless … experience in an internal sales or account management role, ideally within the AV, IT, or technology sector. Strong communication and interpersonal skills with a customer-first approach. Excellent organisational and administrative abilities. Confident using CRM systems, Microsoft Office Suite, and quotation software. Ability to prioritise and manage multiple tasks More ❯

to join our Managed Services team. Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-line support for hardware/software issues Incident logging, triage & resolution Use of remote tools & ticketing systems (e.g., ServiceNow) Monitor … alerts & escalate as needed Maintain documentation & knowledge base Requirements: 12 years IT support/service desk experience Strong knowledge of Windows 10/11, AD, O365 Excellent communication & customer service skills Flexible to work rotating shifts (day/evening/night) Desirable: Azure Fundamentals, VMware, Citrix, basic More ❯

Sales Assistant Johnstone's Decorating Centre Bracknell As a Sales Assistant within our Johnstone's Decorating Centre, you will provide a first-class customer service selling and promoting PPG/Johnstones products. This is a key, customer facing role for which an outgoing, helpful and hardworking nature … will be paramount to ensure an excellent customer experience. What we can offer - Competitive starting salary - Earn up to 20% annual bonus - Great work life balance our stores are closed Saturday afternoon & Sundays - Work for a global organisation that focuses on its people, offering development & progression opportunities - Excellent benefits … payments. - Stock take. - Tint paint. - IT work (place orders, check stock, etc.). - Clean and promote good HSE practices. Qualifications: - Previous experience in a customer facing environment - Excellent communication skills and a positive customer focused attitude - Good understanding of IT systems - Flexibility in attitude towards both working hours More ❯

reputation for delivering cutting-edge AV and technology solutions to clients across the public sector, education, and corporate industries. With a strong emphasis on customer satisfaction, technical innovation, and long-term service partnerships, the business supports a wide range of projects, from complex AV integration in Schools and … projects nationwide, you'll be responsible for the installation, configuration, and maintenance of a wide variety of Audio Visual (AV) systems, ensuring top tier service and high-quality results for clients. This is a hands-on role with a strong customer-facing element, where your technical knowledge, practical … Perform pre-installation site surveys to determine feasibility, cabling needs, and positioning of devices. Carry out preventative maintenance and respond to technical faults or customer service calls, both on-site and remotely. Commission AV systems to a high standard, ensuring functionality, ease of use, and seamless integration. Provide More ❯

or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service More ❯

customers in the either Water, energy or Transportation Sectors so that future solutions and sales can be achieved based on a strong relationship and customer experience. To achieve this, the Business Development Manager will work closely with other UK based Managers, product groups and brands of the wider CRH … plans for each distribution partner in the region on an annual basis Deliver on annual budgets for sales & margin Identify and anticipate market and customer needs and expectations whilst realising opportunities as they present themselves Identification of key trends, opportunities, and risks for the business across Europe and the … UK Regular communication, prioritising, and delegating tasks to customer service team members Updating and maintenance of the CRM tools Providing up to date and accurate sales pipeline forecasts Communicating pricing levels and delivering on customer margins Maintaining a good relationship with new and existing customers Offering proper More ❯

We are looking for an IT Field Engineer to join our growing team of like-minded tech professionals. Your responsibilities will include: Collaborating with Service Desk and Implementation teams to provide tailored technical support and professional services. Diagnosing and resolving technical issues; implementing systems and technologies to ensure client … candidate should possess a broad knowledge of various technologies and be capable of troubleshooting and delivering high-quality solutions to keep our clients satisfied. Customer service is paramount, so we seek candidates with excellent customer-facing skills and effective communication abilities. Your friendly, tech-savvy approach will … and laptops, including Windows/Mac installations and internal part replacements. Relevant certifications such as CompTIA, Apprenticeships, or higher education. People-centric approach and service orientation. Competence in Windows desktop and application support. Support for tablets and mobile devices. Basic network troubleshooting skills, including ping and trace route. An More ❯

public services, and commercial enterprises. With a strong online presence and decades of trading history, the company prides itself on quality, efficiency, and exceptional customer service. Over 70% of sales go directly to end users, ensuring a high-touch, relationship-driven sales process. Your Role Will Involve: Managing inbound … Understanding client requirements and providing tailored technology solutions Handling the full sales cycle from enquiry to order, with support from experienced colleagues Delivering exceptional service to maximise customer satisfaction and repeat business Who We're Looking For: Someone with proven experience in sales, ideally in a phone-based … Specialist End-User Sales Consultant Product Sales Advisor Telesales Account Manager Commercial Sales Executive Sales Support Specialist Warm Leads Closer Junior Sales Consultant Sales & Customer Service Specialist INDAV More ❯

maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯

maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯

IT Field Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Collaborate with Service Desk and Implementation teams to provide tailored technical support and professional services. Diagnose and resolve technical issues; implement systems and technologies to ensure client … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to … working on PC and laptops, including Windows/Mac installations and internal part replacements. Comp TIA, Relevant Apprenticeship or higher education People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Basic network troubleshooting incl. ping and trace route An understanding of razorblue's More ❯

software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … flow smoothly, and technical issues are resolved quickly to keep order fulfilments on track. Responsibilities Oversee day-to-day carrier operations, including account setup, service mapping, and shipping rule configurations. Maintain and troubleshoot integrations between ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and shipping label software (e.g., ShipStation, Shippo, EasyPost … . Monitor label generation and shipment flows, ensuring accurate rates, service selections, and timely dispatch. Liaise with carriers (e.g., Royal Mail, DPD, DHL, FedEx) for technical support, service updates, and operational issues. Maintain up-to-date documentation for shipping configurations, carrier credentials, and SOPs. Support the Sales and More ❯

Company Overview We are working with a leading SaaS provider in the UK, renowned for their innovative solutions and exceptional service delivery. Our client is committed to driving technological advancements and supporting the career development of their employees. They are looking for dynamic and creative individuals to join their … growing sales team and contribute to their mission of delivering outstanding service to customers. What's in it for you Up to £75,000 per annum base salary (up to double OTE) Remote working Excellent holiday allowance Private medical Discretionary bonus Strong internal career progression What we are looking … for Personable and quick to build relationships Strong interpersonal and customer care skills Excellent writing and oral communication skills Imaginative problem solver Ability to work as part of a team Appreciation of a quality approach Confidence in personal abilities Strong drive for excellent customer service Ability to More ❯

team. Key Responsibilities: Monitor, log, and manage incoming queries through Salesforce and Certinia platforms. Categorise and prioritise queries based on urgency, business impact, and service level agreements (SLAs). Liaise with internal departments and offshore teams (particularly in India) to gather information and resolve issues. Ensure timely follow-up … Bachelor’s degree or equivalent experience in Business Administration, Information Systems, or a related field. 1-3 years of experience in a query management, customer service, or operations support role. Hands-on experience with Salesforce and Certinia (formerly FinancialForce) is essential . Strong communication skills. Excellent organisational and More ❯

team. Key Responsibilities: Monitor, log, and manage incoming queries through Salesforce and Certinia platforms. Categorise and prioritise queries based on urgency, business impact, and service level agreements (SLAs). Liaise with internal departments and offshore teams (particularly in India) to gather information and resolve issues. Ensure timely follow-up … Bachelor’s degree or equivalent experience in Business Administration, Information Systems, or a related field. 1-3 years of experience in a query management, customer service, or operations support role. Hands-on experience with Salesforce and Certinia (formerly FinancialForce) is essential . Strong communication skills. Excellent organisational and More ❯

products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). … experience in XML and server log analysis. Familiarity with GDS systems, especially Sabre; knowledge of Amadeus and Cytric is a plus. Excellent communication and customer service skills, with the ability to simplify complex information. Proactive, methodical, and inquisitive approach to problem-solving. Team-oriented mindset with a willingness More ❯

RSH Solutions is proud to be working with one of the fastest-growing MSP IT Consultancies, Support, and Cloud Service providers in the UK, specialising in serving SMEs. With a team of around 100 employees and experiencing over 50% growth in the past two years, our client has built … independently for smaller projects or collaboratively for larger engagements, both remotely and on client sites. Coordinate with partners and vendors to deliver a seamless service for clients. Key Skills and Experience: Previous experience implementing infrastructure projects. Some exposure to solution design for smaller projects. Experience managing at least one … migration to Office 365. Familiarity with cloud solutions, including server migrations to Azure. Strong business communication and customer-facing skills. Experience working within an IT outsourcing or consultancy environment is highly desirable. Education and Qualifications: MCITP Server or Enterprise Administrator MCSD: Azure (Highly desirable) MCSA: Office 365 ITIL Foundation More ❯

and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … and reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced … into the local market and contribute to the development of sales strategies; Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc; Analyse sales figures, and assist the marketing department; Maintain a long-term relationship with existing More ❯

and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … and reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced … into the local market and contribute to the development of sales strategies; Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc; Analyse sales figures, and assist the marketing department; Maintain a long-term relationship with existing More ❯

and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … and reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced … into the local market and contribute to the development of sales strategies; Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc; Analyse sales figures, and assist the marketing department; Maintain a long-term relationship with existing More ❯

and Technology Transformation , you will be responsible for managing and delivering transformation projects focused on cost optimisations across several functions (Finance, HR, IT, Procurement, Customer Service) and implementing growth strategies. This role requires a holistic understanding of large organisations and proven expertise in driving change through operational and More ❯

online channels are optimised to maximise sales and conversions. From planning promotions and overseeing CRM strategies to managing digital marketing agencies and improving the customer journey, you’ll be the driving force behind online growth. Key Accountabilities: Website Management/Online Trading Support the Head of Ecommerce with digital … CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third-party agencies Customer Experience Optimise mobile and desktop website experiences to improve sales and conversions Collaborate with customer service teams to ensure a seamless online … journey Monitor heatmaps, analyse customer behaviour, and recommend improvements Provide key digital insights and reports to inform decision-making Supply Chain and Operations Work with supply chain teams to ensure accurate stock levels on the website Conduct regular system checks, including test orders General Contribute to overall business strategy More ❯