1 to 25 of 99 CRM Jobs in the City of London

Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size Dataverse More ❯

experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security. Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP) Knowledge of emerging More ❯

Previous Business Analysis experience. Knowledge/experience in Accounting, Audits, Financial Services, Software Technology, SaaS industry and/or related experience. Knowledge of MS Office, MS Project, Salesforce/CRM, Accounting Software. Knowledge of accounting terminology and processes (e.g. month-end close process). Excellent communication skills, strong organizational skills and attention to detail. Effective negotiation/conflict resolution skills. More ❯

Health Tech is desired. A strong interest in this field and willingness to learn is essential Familiarity with analytics languages and dashboarding tools like SQL and Tableau Exposure to CRM tools or commercial operations processes Full UK working rights Join us in driving innovation to improve global healthcare! If you are excited about the opportunity to work on cutting-edge More ❯

communicate insights clearly to non-technical stakeholders. Passion for applying AI/ML to solve complex business challenges. Nice to Have: Exposure to B2B pricing models, SaaS optimisation, or CRM systems (e.g., Salesforce). Interest in finance, behavioural economics, or negotiation science. If you’re excited to leverage AI/ML for strategic decision-making and want to see your More ❯

in lifetime value (CLV), churn risk, and retention drivers. Build and maintain predictive models for customer retention and churn using statistical and machine learning techniques. Partner with marketing and CRM teams to deliver pre- and post-campaign analytics, including A/B test evaluations and ROI analysis. Develop and present actionable insights that influence business strategy and enhance the customer More ❯

Familiarity with data modeling, ETL frameworks , and structured/unstructured data handling Knowledge of Power BI administration, service workspaces, and security practices Understanding of business processes and workflows across CRM, ERP, and field service systems Strong analytical skills and attention to detail Able to manage multiple tasks and deliver within deadlines What we look for in our people Firstly, we More ❯

CRM Solution Architect - Hybrid London - Up to £100K - Strong Azure experience A leading organisation in the sports and events industry is seeking a CRM Solution Architect to join its growing Digital Technology division. You’ll play a key role in shaping the architecture of digital products across sales, service, and marketing capabilities. Working within a new programme team and reporting … real impact in a high-profile digital transformation, working closely with enterprise and engineering teams in a fast-paced, Agile environment. Key Responsibilities Lead solution design for cloud-based CRM, CDP, and marketing technology systems Guide onshore and offshore teams in delivering against robust solution architectures Align technical designs with enterprise architecture Support integration of Microsoft Cloud services Maintain documentation … re Looking For Proven experience as a Solution Architect, ideally 10+ years Knowledge of DevOps practices and CI/CD pipelines Background in Software Development Hands-on experience with CRM systems Expertise in Azure Familiarity with Agile delivery, especially Scrum CRM Solution Architect - Hybrid London - Up to £100K - Strong Azure experience More ❯

with pipeline management, order intake, workload planning and cost/budget forecasting and management Support the Business Development Director to manage the opportunity pipeline, including maintaining records on our CRM and project management systems Undertake post-tender (win and loss) reviews to drive continual improvement Ensure our bid library is managed and maintained to make content re-usable and easy More ❯

be Inside IR35 Via Umbrella Working in a Hybrid Model of 1-2 day a week on site . Key Skills and Experiences Manage Software Engineers representing the EE CRM/Low Code CoE. Oversee the delivery of software rapidly and of high quality which adds value to the business and aligns to bank standards, patterns and guardrails. Experience in More ❯

agile environment. Preferred knowledge of headless CMS platforms and Shopify ecommerce. Expertise in SEO best practices, analytics tools (GA4, dashboards), and privacy compliance. Experience in collaborating with marketing teams, CRM tools, social platforms and media. Demonstrated leadership and mentorship skills in managing junior staff and training colleagues. Excellent communication, stakeholder management, and organisational skills. Personal Characteristics Passion for the art More ❯

behaviors across the full customer journey Oversee the development and orchestration of engagement and omnichannel strategy – connection of strategic goals to engagement priorities to channel specific strategies (e.g. social, CRM, website, paid media, apps, rep-delivered and more) This includes building connected ecosystems and enabling personalization at scale to maximize customer impact and drive business results. Sets expectations for how More ❯

from proposal to close Collaborate with senior delivery teams to scope opportunities and craft tailored proposals Conduct research and leverage networks to identify and engage new prospects Maintain accurate CRM records and ensure GDPR compliance Represent the firm at relevant industry and networking events Requirements: 5+ years' experience in a professional services or consultancy environment Proven track record in cold More ❯

networking and referrals Deliver tailored sales presentations and product demonstrations Build strong relationships with senior decision-makers and IT stakeholders Maintain a healthy and well-documented sales pipeline using CRM Collaborate with suppliers to ensure competitive pricing and timely delivery Work towards monthly, quarterly, and annual sales targets Represent the company at client meetings and industry events Essential Skills & Experience More ❯

high-performing teams. Deep understanding of UK regulatory frameworks including Consumer Duty and GDPR. Excellent communication, stakeholder management, and analytical skills. Experience with tools such as HubSpot, AWS, and CRM platforms is advantageous. Bonus: familiarity with SQL or data-driven customer analysis. Why Join? Be part of a dynamic, mission-led fintech making waves in the business banking space. Competitive More ❯

UI, UI Builder, and Service Portal to build intuitive and role-based user interfaces Design responsive dashboards and self-service portals Integration & Data Management Connect ServiceNow with external systems (CRM, HR, eCommerce) via REST/SOAP APIs and IntegrationHub Ensure consistent and reliable data across platforms Experience-Focused Solutions Enhance Customer Experience via journey mapping, self-service, and real-time More ❯

competitors to provide strategic insights. Problem Solver: Handle client inquiries and resolve issues promptly and effectively. Organized Pro: Maintain accurate records of client interactions, sales activities, and forecasts using CRM software. What You'll Need to Succeed: Educated to degree level. Excellent communication, negotiation, and interpersonal skills. Ability to thrive both independently and as part of a collaborative team. Strong More ❯

key partner accounts, providing insights through regular reporting and recommending enhancements to commercial processes. Take ownership of a secondary task within the FinTech Partnerships team, such as incident management, CRM administration and optimisation, or stakeholder management and knowledge sharing. What You Bring: 3+ years of experience, or equivalent, in a similar role (e.g., Key Account Management, Sales, Business Development), ideally More ❯

strategies, from inconsistent naming conventions to lack of source-of-truth systems Partner with product, finance, operations, and tech teams to map and reconcile fragmented data across platforms (ERP, CRM, etc.) Help design and implement scalable, future-proof data models and integration pathways Build reporting frameworks to ensure key metrics can be trusted and monitored post-integration Create simple, effective More ❯

business requirements into scalable technical solutions within Microsoft Teams. Lead delivery from proof-of-concept to full deployment, adoption, and support. Architect integrations between Teams and enterprise systems (e.g., CRM, ERP, HR). Ensure compliance with security, data governance, and privacy standards. Platform Optimization & Governance Oversee Teams platform configuration, lifecycle management, and external access policies. Define monitoring, logging, and troubleshooting More ❯

/or telco sector experience, or a track record of quickly ramping up in new and complex industries Familiarity with systems such as LMS (we use Litmos and Rise360), CRM (we use Salesforce), and marketing automation tools Comfortable adopting and learning new platforms to support programme delivery, communications and reporting Why WiredScore? Be at the forefront of the smart building More ❯

platforms (e.g. Data lake house architecture) and Business Intelligence (e.g. Microsoft Power BI) technologies Knowledge of Enterprise Architecture tools (experience in BizzDesign) Good knowledge and awareness of enterprise-grade CRM, HR and Finance systems. Knowledge of working in a regulated global environments Working knowledge of Enterprise and Solution Architecture frameworks (e.g. TOGAF) If this role is of interest to you More ❯

Strong understanding of Reinsurance (ACORD GRLC would be desirable) Experience initiating and providing architecture leadership for large scale business-critical transformation projects Good knowledge and awareness of enterprise-grade CRM (Salesforce preferably), HR and Finance (Workday preferably) systems, amongst others. Knowledge of working in a regulated environment e.g. FCA, PRA and wider regulatory, compliance environment for global insurance businesses (e.g. More ❯

working with a modern digital tech stack, including: CMS platforms : Sitecore, Optimizely (Episerver), or Headless CMS Frameworks : .NET, Next.js Cloud services : Azure, AWS, or Google Cloud Third-party integrations : CRM, analytics, marketing, or payment systems Why Apply? This is a great opportunity to join a fast-paced digital environment where your input will have a direct impact on how products More ❯