1 to 25 of 80 ITIL Jobs in the East of England

of the customer; Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

and environments ability to understand Intune administration Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desktop support expérience on Microsoft Managed desktop environnent ITIL certifications or process knowledge Duration of the Assignment: 6+ Months Special working conditions (travel, on call etc): This is 100% onsite role Candidate should be SC Cleared (Mandatory) Should be More ❯

proactive and experienced Wintel Engineer with: Proven experience in supporting, maintaining, and troubleshooting complex Wintel environments (Windows Server OS, Active Directory essential). Strong understanding and practical experience with ITIL processes (Incident, Problem, Change Management - ideally Level 3 proficiency). Demonstrable experience in systems administration, including installation, configuration, and security hardening (System Software L4, Security Admin L4 equivalent). Experience More ❯

incidents effectively, using available resources to solve problems. Self-directed with initiative, capable of solving practical problems with limited supervision. Comfortable providing telephone-based customer support. Desirable: Familiarity with ITIL principles and experience with the ServiceNow ticketing system. Knowledge of Microsoft 365 and Windows 11. Previous experience on an IT service desk. Attributes: Adaptable and can manage multiple demands without More ❯

explain technical issues in a non-technical manner. Ability to work independently as well as collaboratively within a team. IT-related certifications such as CompTIA A+, Microsoft Fundamentals, or ITIL Foundation (desirable but not essential). Why Apply? Competitive benefits package. Opportunities for career progression and further training. A supportive and inclusive team environment. Exposure to cutting-edge cloud technologies. More ❯

automation) Awareness of automation principles and market leading automation software Holds current driving licence and able and willing to drive Microsoft Power Platform Python, Ansible, Shell Scripting Knowledge of ITIL, ISO 20000 & ISO 27000 Please note, this role requires SC clearance, so you'll need to meet the SC eligibility criteria to apply. About us With over 20,000 employees More ❯

/McAfee). Experience with Azure account management, Teams admin, and SharePoint L1 support. Knowledge of cloud printing, Starlink satellite devices, and mobile device setup (iPhone/iPad). ITIL certification or strong process knowledge. Excellent communication, problem-solving, and customer service skills. Ability to work onsite, occasionally out of hours, and travel to other sites if required. Additional Information More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

software innovation based on market trends Document development processes, procedures and application version histories Keep up with advancements in application engineering and new technologies SKILLS AND KNOWLEDGE: ITIL3 or ITIL 4 Foundation Certification as a minimum Proven work experience as an Application Engineer or similar role Scripting and automation of deployments Experience in deploying, optimising and maintaining software Excellent analytical More ❯

systems. Zendesk or similar service desk software. Setup and configuration of new user PC and laptop hardware. Hardware maintenance, including coordination with third-party suppliers and contractors. Familiarity with ITIL framework. Excellent organizational and time management skills. Ability to prioritize workload. Excellent verbal, written communication, and listening skills. Ability to work under pressure. More ❯

systems (e.g., Orchard, Asprey) desirable. Knowledge of regulatory frameworks (e.g., GDPR, housing legislation) desirable. Qualifications : Business Analysis certification (e.g., BCS, IIBA) essential. Additional qualifications such as Six Sigma, PRINCE2, ITIL desirable. Numerate degree desirable. Values & Behaviours: We take responsibility accountable and reliable. We show empathy respectful and considerate. We are better together collaborative and inclusive. We are ambitious committed to More ❯

systems (e.g., Orchard, Asprey) - desirable. Knowledge of regulatory frameworks (e.g., GDPR, housing legislation) - desirable. Qualifications : Business Analysis certification (e.g., BCS, IIBA) - essential. Additional qualifications such as Six Sigma, PRINCE2, ITIL - desirable. Numerate degree - desirable. Values & Behaviours: We take responsibility - accountable and reliable. We show empathy - respectful and considerate. We are better together - collaborative and inclusive. We are ambitious - committed to More ❯

systems (e.g., Orchard, Asprey) – desirable. Knowledge of regulatory frameworks (e.g., GDPR, housing legislation) – desirable. Qualifications : Business Analysis certification (e.g., BCS, IIBA) – essential. Additional qualifications such as Six Sigma, PRINCE2, ITIL – desirable. Numerate degree – desirable. Values & Behaviours: We take responsibility – accountable and reliable. We show empathy – respectful and considerate. We are better together – collaborative and inclusive. We are ambitious – committed to More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, we’re committed to doing the right thing, working More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, were committed to doing the right thing, working collaboratively More ❯

systems and experience with supplier management and procurement processes• Understanding of agile project management methodologies and when to apply different approaches Desirable • Project management certification (PMP, PRINCE2, or equivalent)• ITIL certification• Experience of managing projects in a Publishing or Membership organisation• Programme management experience• Agile methodology certifications• Prosci ADKAR change management certification• Experience leading remote or hybrid teams Benefits At More ❯

systems and experience with supplier management and procurement processes Understanding of agile project management methodologies and when to apply different approaches Desirable Project management certification (PMP, PRINCE2, or equivalent) ITIL certification Experience of managing projects in a Publishing or Membership organisation Programme management experience Agile methodology certifications Prosci ADKAR change management certification Experience leading remote or hybrid teams Benefits At More ❯

GitLab, Jira, Confluence and Ansible for infrastructure automation is advantageous. Excellent communication and stakeholder management skills across technical and non-technical audiences. Experience working in Agile and/or ITIL environments. Ability to lead cross-functional teams and manage multiple workstreams simultaneously. It would be great if you had: Bachelor’s degree in computer science, Information Security, or related field. More ❯

Strong experience with HiAffinity and understanding of billing processes in the utilities sector. Hands-on knowledge of CRM integrations, SQL, and reporting tools. Experience with Jira, Agile methodologies, and ITIL or ITSM tools like ServiceNow. Knowledge of data privacy laws and regulatory compliance in the utility space. Familiarity with debt management, process automation, and workflow tools. Personal Attributes: A strategic More ❯

IT Qualification (CompTia A+, MCP, VMWare) or equivalent experience Desirable Microsoft Professional Qualification (MCP, MCSA or Similar) Professional Membership (e.g. BCS) Additional Professional Qualification (e.g. Citrix, Cisco, VMware etc) ITIL Foundation Experience & Knowledge Essential Desktop PC support Dell PC & Laptop hardware Windows Operating Systems (7, 8, 8.1) Tablet devices (MS, Android, Apple) Desirable Windows Operating Systems Apple IOS & desktop/ More ❯