1 to 25 of 47 ITIL Jobs in the East of England

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

Hyper-V) PowerShell/scripting ITSM tools (e.g. ServiceNow) Experience 3+ years in IT support or systems roles Experience in a structured IT environment ITIL knowledge (preferred) Full UK driving licence required If you have the relevant experience and skills for this role, please apply using the link provided. ...

maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About ...

manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Given the chance to step up and take on some light Server work, this is a great opportunity ...

Code Understanding of networking, routers, switches and VoIP/telephony solutions Knowledge of Windows Server, Azure Active Directory and Intune Experience working within ITIL environments Strong troubleshooting, communication and organisational skills Must be flexible with onsite attendance in Chelmsford, including full weeks onsite where required for project support In accordance ...

Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers ...

Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers ...

required by the Service Support Manager and the Service Desk Team Leaders. Qualifications GCSE grade C/5 in English and Maths, or equivalent. ITIL Foundation.. Experience/Knowledge Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active ...

Track record of delivering IT projects and systems implementations Understanding of cyber security, governance, and compliance Excellent problem-solving and stakeholder management skills Desirable: ITIL knowledge, regulated environment experience, relevant certifications, or experience bringing IT in-house. Personal Attributes Proactive, organised, and solutions-focused, with strong communication skills ...

with direct reports. Familiarity with ITSM tools (e.g., ServiceNow, Jira Service Management). Experience working with SLAs, KPIs, and service reporting. Good understanding of ITIL principles and service management practices. Knowledge of common enterprise technologies (e.g., Windows, Microsoft 365, VPN, remote support tools). Awareness of cybersecurity and data protection ...

/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ITIL) is desirable Experience in delivering services in line with SLAs and working with third parties Technical skills, including desktops, laptops, thin clients, locally installed software ...

large-scale LAN/WAN environment serving 12,000+ users Investigate and resolve network incidents, escalating where required Implement infrastructure changes in line with ITIL and Change Management processes Proactively manage and prioritise workload in line with SLAs Collaborate with third-party suppliers to support shared services Document infrastructure clearly ...

related to Microsoft 365, Active Directory, and Windows 11 Diagnose and resolve network connectivity and general infrastructure issues Support technology updates and contribute to ITIL best practices Assist with additional IT projects and ongoing technical initiatives IT Support Engineer Experience/Technologies: Windows 10/11 administration, troubleshooting ...

communication and stakeholder management skills Strong technical understanding of IT service environments Experience working closely with engineering or technical delivery teams Good understanding of ITIL-aligned service management practices Ability to interpret service data and drive improvement initiatives Proactive, solutions-focused mindset with a commitment to operational excellence ...

Security ticket queue, taking ownership of tickets that are assigned to the Security team and managing through to resolution in line with ITIL, meeting SLA's and working with the IT team(s) as necessary. Company benefits: 30 Days annual leave plus 1 day, 2 weeks either side of your ...

preferred Strong MSP and supplier management Delivery of complex IT projects and change Technical Skills Microsoft 365 & Azure environments Cloud infrastructure & service delivery models ITIL/Cyber Essentials frameworks Interest in data/reporting tools (e.g. Power BI) Personal Skills Proactive, organised, and detail-focused Strong communicator with a customer ...

resolve network connectivity and broader infrastructure issues Provide 1st and 2nd line IT support across the business Support technology updates and contribute to ITIL best practices Assist with IT projects and ongoing technical initiatives IT Support Engineer Experience/Technologies: Administration and support of Windows 10/11 operating systems ...

working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva ...

working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva ...

governance frameworks Background in project delivery (PRINCE2, PMI or similar) Excellent troubleshooting, documentation, and stakeholder communication skills Desirable Skills MCSE (or equivalent certification) ITIL Foundation Experience working in customer-facing or secure government environments If this Monitoring Engineer role is of interest, apply now or email your application ...

modules. Experience with Service Graph Connectors. Cloud CMDB integration experience across Azure, AWS, or GCP. Experience with CNAPP or cloud security data feeding CMDB. ITIL SACM/ITSM experience. Experience in large enterprise or regulated environments. Experience mentoring internal teams during a transformation or uplift programme. ...

Strong troubleshooting, fault diagnosis, and SLA-driven support experience Experience working within structured governance frameworks Desirable MCSE (or equivalent) and additional technical certifications ITIL Foundation Experience in customer-facing environments Strong documentation and communication skills If you are interested in this Endpoint Engineer role, apply now or email me your ...

complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany ...

complex B2B sales cycles Excellent communication and consultative selling skills Highly self-motivated with a results-driven mindset Desirable: Knowledge of ITSM frameworks (e.g. ITIL, SIAM) Experience with integration or workflow automation platforms Background selling into MSPs, enterprise IT teams, or via channel/resellers Why Join Us? Join ...

similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days ...