26 to 50 of 54 ITIL Jobs in the East of England

regulated manufacturing environments Strong understanding of EBR, shop-floor processes, and MES integrations Experience supporting SaaS/platform-based MES solutions Strong understanding of ITIL-based incident, problem, and change management Experience working with EU manufacturing sites and QA teams Desirable Skills/Knowledge/Experience Experience in pharma ...

bring, to help us achieve more. Essential Ability to manage complex operational environments Experience in IT service management or similar operational roles Familiarity with ITIL or structured service management practices Experience managing highavailability or businesscritical services Understanding of ISO9001, ISO27001,andISO20000 standards Willing to obtain Security Clearance (SC) (Minimum ...

technical teams. Exposure to and understanding of key technical elements including Linux, VMware, Monitoring (Check MK), Databases (MongoDB), Vulnerability management. Working knowledge of ITIL processes and modern infrastructure management practices. It would be great if you had: Experience with Automation for patching, compliance and configuration drift mediation. Technical qualifications ...

fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary utilising the ITIL framework. Provide advice and guidance on best practice for using the ICT systems. Take responsibility for all owned open calls with appropriate escalation where necessary. ...

environments. Strong communication skills to provide efficient user support and liaising with vendors. Knowledge of IT service management and governance frameworks such as ITIL to follow incident, change and request processes. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

teams in delivering high-quality test automation solutions and enhancements and upgrades - Strong understanding of modern system, development and support best practices - Familiarity with ITIL service management processes - Effective communicator able to translate technical detail when communicated with stakeholders - Strong leadership skills with the ability to motivate, develop, and retain ...

with Provide. Person Specification Qualifications Essential Educated to degree level in a related subject or equivalent experience within a development team or department. Desirable ITIL foundation certificate or higher Experience Essential Good understanding of database architecture and querying best practice using SQL. Strong programming experience using languages such as Python ...

communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results . Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.) . Understanding integration platforms, automation tools , or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience ...

Youll join a collaborative, forward-thinking team that values innovation, accountability and strong partner relationships. This role is pivotal in ensuring our services meet ITIL standards while supporting Sopra Sterias strategic goals. Youll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will ...

ability to simplify technical concepts, experience in service delivery or enablement, and proficiency with collaboration platforms like SharePoint, Jira, and ServiceNow. Knowledge of ITIL, internal change communications, analytics tools, and Responsible AI frameworks is beneficial. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts ...

cloud infrastructure Solid understanding of virtualisation, storage, and Unix networking Strong troubleshooting skills and ability to resolve complex, business-critical issues Experience working in ITIL-governed environments Confident communicator, comfortable working with senior technical and non-technical stakeholders Required Skills Unix or Linux certifications (RHCE, RHCSA, or similar) Strong scripting ...

cloud infrastructure Solid understanding of virtualisation, storage, and Unix networking Strong troubleshooting skills and ability to resolve complex, business-critical issues Experience working in ITIL-governed environments Confident communicator, comfortable working with senior technical and non-technical stakeholders Required Skills Unix or Linux certifications (RHCE, RHCSA, or similar) Strong scripting ...

cloud infrastructure Solid understanding of virtualisation, storage, and Unix networking Strong troubleshooting skills and ability to resolve complex, business-critical issues Experience working in ITIL-governed environments Confident communicator, comfortable working with senior technical and non-technical stakeholders Required Skills Unix or Linux certifications (RHCE, RHCSA, or similar) Strong scripting ...

cloud infrastructure Solid understanding of virtualisation, storage, and Unix networking Strong troubleshooting skills and ability to resolve complex, business-critical issues Experience working in ITIL-governed environments Confident communicator, comfortable working with senior technical and non-technical stakeholders Required Skills Unix or Linux certifications (RHCE, RHCSA, or similar) Strong scripting ...

early. Desirable Experience in regulated industries (energy, utilities, financial services). Familiarity with IT outsource contracts, service models, or commercial transition triggers. Exposure to ITIL, service transition, SIAM, or large-scale multi-supplier operating models. Typical Deliverables Fully integrated master schedule combining exit, transition, and readiness plans Critical path ...

customer-focused solutions. You will mentor and guide L1 colleagues to improve team capability. Continuous Improvement: Your role involves identifying opportunities for enhancement, championing ITIL-based standards, and recommending improvements to our processes. Knowledge Exchange: Facilitate the exchange of knowledge between onsite teams and the Service Desk, fostering a culture … potential. Troubleshoot and resolve complex technical issues across infrastructure, applications, end-user environments, and AV/meeting room systems. What we are looking for ITIL Expertise: You're well-versed in ITIL V3/V4 principles, providing a strong foundation for our service evolution. Customer-Centric: Your commitment to exceptional ...

organisations across multiple sectors, including highly regulated industries such as Government, Defence, and Financial Services. With a strong commitment to CREST standards and ITIL-aligned service delivery, they are investing heavily in growing their Security Operations capability and are looking for an experienced SOC Manager to lead from the front … ensuring timely identification and remediation Leverage data analysis to detect trends and deliver actionable insights to clients Standards, Compliance & Reporting Embed CREST-aligned and ITIL-driven best practice into day-to-day operations Support ongoing CREST accreditation and audit readiness Provide regular performance reporting to senior stakeholders across the client ...

Senior IT Manager – Corporate Applications £80,000–£90,000 + Bonus | Hertfordshire, UK | Full-Time Are you ready to lead a high-impact applications ecosystem and shape the digital backbone of a global organisation? If ...

Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL (v3 or v4) and practical experience applying ITIL principles in a live service environment. • Experience managing complex, mission-critical B2B technology services, ideally in regulated … able to interpret service data and turn insight into improvement actions. • Excellent communication and stakeholder management skills. • Fluent in English, both written and verbal. • ITIL certification is strongly preferred (Foundation minimum; higher levels a plus). Job Description This role is accountable for owning the end-to-end service relationship ...

set.Communicates in a timely manner on any assigned actions, risks, issues and dependencies. Defines, documents and carries out service improvements within the Paragon network. ITIL – Foundation course completed, understands and follows ITIL practices and procedures Ability to work independently and as part of a team with excellent organisational and mentoring ...

infrastructure engineer to work collaboratively with colleagues and our customer on an exciting and critical system, delivering technical services in a dynamic ITIL environment. Are you ready for your next career challenge? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated … build with a number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis ...

needed Keep the internal knowledgebase updated with common issues and solutions Assist with procurement and logistics of IT hardware to various locations Follow ITIL v4 support practices (training provided) Skills and Experience Essential: Previous experience in 1st line IT support or service desk environment Good knowledge of Windows operating systems … Desirable: Knowledge of Microsoft Azure, Meraki, Sophos, or SuperOps Experience with scripting (PowerShell/CMD) Previous experience in public sector or justice-related environments ITIL V4 Foundation certification or equivalent Additional IT certifications (e.g., MCP, MCDST, CCNA) Education and Qualifications: GCSE (or equivalent) in English and Mathematics IT-related qualification ...

system patching, upgrades, and routine maintenance Monitor platform performance, availability, and capacity Support Unix environments across VMware and cloud platforms (AWS, Azure, OCI) Follow ITIL-based change and incident management processes Help maintain documentation and configuration records Contribute to automation and continuous improvement initiatives Participate in an on-call rota … Working knowledge of Oracle Linux, including Ksplice Understanding of virtualisation, storage, and Unix networking Basic scripting skills (Bash, Python, or PowerShell) Experience working within ITIL-governed environments Strong problem-solving skills and a willingness to learn Good communication skills and a collaborative approach Preferred Skills Exposure to cloud platforms ...

system patching, upgrades, and routine maintenance Monitor platform performance, availability, and capacity Support Unix environments across VMware and cloud platforms (AWS, Azure, OCI) Follow ITIL-based change and incident management processes Help maintain documentation and configuration records Contribute to automation and continuous improvement initiatives Participate in an on-call rota … Working knowledge of Oracle Linux, including Ksplice Understanding of virtualisation, storage, and Unix networking Basic scripting skills (Bash, Python, or PowerShell) Experience working within ITIL-governed environments Strong problem-solving skills and a willingness to learn Good communication skills and a collaborative approach Preferred Skills Exposure to cloud platforms ...