26 to 50 of 57 ITIL Jobs in the East of England

release & deployment of any associated service asset. Experience Previous experience working in Agile based environment including DevOps. Strong Customer Service Management experience and skills. ITIL Foundation certification. Strong Change, Release and Service Asset & Configuration Management experience. Strong supplier and stakeholder management skills. Strong communication, influencing and analytical skills. Working knowledge more »

in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »

in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »

working in an administrative role Microsoft Office 365 skills Excellent customer service Excellent collaboration skills with both internal and external partners Qualifications: Familiar with ITIL and ITSM processes. Familiarity with Service Now & Intune. Manage complete assignments. more »

devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as more »

required) to the appropriately experienced support analyst. Closing completed queries to avoid escalation Identify and learn appropriate software and hardware Work in accordance with ITIL processes and procedures Technical skills required Active Directory administration Mimecast (or similar email archiving solutions) Office 365 support Supporting different mobile devices (Blackberry, iPhone/ more »

proactive attitude with a willingness to learn and adapt to new technologies. Desirable Skills: Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation. Experience with Mac OS, Linux, or other operating systems. Knowledge of cloud services and virtualization technologies. What We Offer: A supportive and friendly working more »

Hourly pay - £16.30 3 month contract - extensions - could go perm in the future Ideal Technology/experience: Ivanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Answering incoming contacts from customers and to accurately log more »

Ability to manage & create documents which are professional & articulate. Ability to prioritise, plan and meet deadlines. Ability to handle difficult and demanding customer environments. ITIL awareness The role holder would be expected to cover planned and unplanned absence at other supported sites and this could involve staying away from home more »

Ability to manage & create documents which are professional & articulate. Ability to prioritise, plan and meet deadlines. Ability to handle difficult and demanding customer environments. ITIL awareness The role holder would be expected to cover planned and unplanned absence at other supported sites and this could involve staying away from home more »

hardware and software. Excellent communication and interpersonal skills. Ability to prioritise tasks and manage time effectively. IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, ITIL) are a plus. Experience in an academic company is beneficial but not vital. Please note that interviews for shortlisted candidates and any potential job offers more »

and enforce policies, standards, and best practices for application development, deployment, and maintenance. Ensure compliance with regulatory requirements, security standards, and industry frameworks (e.g., ITIL, COBIT). Collaborate with business stakeholders to understand their requirements, priorities, and challenges. Advocate for the adoption of technology solutions that drive business value, improve more »

manage them accordingly Assist with business tenders by providing IT expertise Person specification: Proven leadership skills with excellent communication skills both written and oral ITIL/Prince 2 desirable Excellent analytical and problem solving skills Ability to strategise and plan ahead taking into account current and future technology landscapes Experience more »

Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. more »

or complex IM&T problems which may have no precedent or where there are conflicting opinions. Expert in the field. REQUIRED SKILLS/EXPERIENCE: ITIL Foundation/Practitioner certification required. Proficiency in ServiceNow required. Strong communication skills required. Ability to interact confidently with suppliers and end users. Competence in identifying more »

record of delivery support (2nd line), config, testing, and maintenance System capability reviews Strong PaaS knowledge Strong Azure experience M365 knowledge including Power Platforms ITIL Knowledge Powershell scripting and automation support Life cycle of application platforms support - upgrades, patches Please apply for more information more »

config, testing, and maintenance Strong Application support experience System capability reviews Strong PaaS knowledge Strong Azure experience M365 knowledge (essential) including Power Platforms (preferred) ITIL Knowledge Powershell scripting and automation support Life cycle of application platforms support - upgrades, patches Please apply for more information more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in more »

qualifications SAP/SAP Business One knowledge will be advantageous. Additional trainings for Microsoft (MCP level) and Cisco (CCNA Discovery) ICT service operations Basic ITIL knowledge Broad technical skills hardware, OS & software (Microsoft, mobile devices) Basic technical skills Server OS, network, storage (SAN, NAS) Basic application architecture know-how Flexibility more »

ongoing relationship management. Skills and Competencies: Proficiency in Microsoft 365, Power Platform, and SharePoint Online. Experience with Power Apps, Power Automate Power BI desirable ITIL awareness. Excellent communication, time management, and organisational skills. Ability to work both autonomously and as part of a team. Add me on LinkedIn to stay more »

the energy and vision to drive the PMO team. Experience of facilitating team capacity through robust resource planning and scheduling Strong reporting skills Desirable ITIL certification MSP certification Experience in running a corporate/IT PMO function. Understanding of portfolio management Budget management Personal Qualities Personal effectiveness Objective and proactive more »

FI/CO configuration & testing Knowledge of Prince 2 methodology ISTQB Foundation (CTFL) certificationKnowledge of ISO-IEC-IEEE 29119 and/or TMMiKnowledge of ITIL v3 Service Validation & TestingUse of formal Test Management tools (e.g Quality centre or Spira)Proficiency in working in a matrix organisation, managing test managers, testers more »

infrastructure Qualifications Essential Relevant degree or equivalent qualification or significant experience Desirable Epic Certification on the Database Administrator track Evidence of continued professional development ITIL v4 certified Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will more »

/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »