51 to 75 of 84 Service Delivery Jobs in the East of England

a Wintel Integrator to support critical infrastructure projects. Based on-site in Stevenage, this role involves maintaining and integrating Wintel systems, working closely with technical teams to ensure reliable service delivery. The Role: As a Wintel Integrator, you'll be responsible for maintaining and integrating Windows-based systems, supporting infrastructure changes, and contributing to solution delivery across multiple … projects. You'll work closely with engineers, architects, and service teams to ensure systems are secure, stable, and fit for purpose. You'll also help document technical procedures, participate in testing and deployment activities, and ensure solutions meet operational requirements and service-level targets. The role offers a good mix of hands-on technical work and collaborative project More ❯

a Wintel Integrator to support critical infrastructure projects. Based on-site in Stevenage, this role involves maintaining and integrating Wintel systems, working closely with technical teams to ensure reliable service delivery. The Role: As a Wintel Integrator, you'll be responsible for maintaining and integrating Windows-based systems, supporting infrastructure changes, and contributing to solution delivery across multiple … projects. You'll work closely with engineers, architects, and service teams to ensure systems are secure, stable, and fit for purpose. You'll also help document technical procedures, participate in testing and deployment activities, and ensure solutions meet operational requirements and service-level targets. The role offers a good mix of hands-on technical work and collaborative project More ❯

per annum + 5% Bonus + 10% DV Bonus (where applicable) Clearance: Active SC required We are currently seeking a skilled and motivated Linux Engineer to join our established Service Support team in Stevenage. This is a customer-facing, on-site position supporting live, mission-critical IT services for a high-profile client. The successful candidate will play a … and document system incidents and requests in line with SLAs and KPIs Implement configuration changes and automation solutions Collaborate with internal teams and customers to maintain system health and service quality Produce and maintain technical documentation, build guides, and support materials Mentor junior team members to support knowledge transfer and team development Participate in service improvement initiatives and … other tasks as directed by service delivery managers Essential Requirements: Active SC (Security Check) clearance Proven experience supporting Linux environments (RHEL 5-9, Debian 10/11) Strong scripting skills: Bash, Python, KSH Experience with Ansible for automation Familiarity with VMware (host deployment, affinity rules) Knowledge of backup technologies such as NetApp, SAN, and Cohesity Understanding of security More ❯

per annum + 5% Bonus + 10% DV Bonus (where applicable) Clearance: Active SC required We are currently seeking a skilled and motivated Linux Engineer to join our established Service Support team in Stevenage. This is a customer-facing, on-site position supporting live, mission-critical IT services for a high-profile client. The successful candidate will play a … and document system incidents and requests in line with SLAs and KPIs Implement configuration changes and automation solutions Collaborate with internal teams and customers to maintain system health and service quality Produce and maintain technical documentation, build guides, and support materials Mentor junior team members to support knowledge transfer and team development Participate in service improvement initiatives and … other tasks as directed by service delivery managers Essential Requirements: Active SC (Security Check) clearance Proven experience supporting Linux environments (RHEL 5-9, Debian 10/11) Strong scripting skills: Bash, Python, KSH Experience with Ansible for automation Familiarity with VMware (host deployment, affinity rules) Knowledge of backup technologies such as NetApp, SAN, and Cohesity Understanding of security More ❯

To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project. Our values shape the way we consult and define the people we want to join us on our journey, they are … focus - Deliver on our promise: You will create and design effective implementations of PMO and Project Controls frameworks and strategies on assigned commissions. You will support best in class service delivery and effective engagement with wider industry and professional bodies to promote Mace. You will be developing your expertise in PMO and Project Controls, with a growing internal … and management issues. Contributes to the periodic reporting and structured governance and performance meetings. Guides the development and management of the Baseline (scope, time, cost, risk, assumptions) and subsequent delivery performance, change and contingency monitoring. Monitors the development of Project Quantitative Risk Analysis (cost and time). Collaborates with PMO Director and/or Project Manager to address actions More ❯

classroom AV technology and digital sign-in systems Assist with Office 365 and Google Workspace user management Participate in rollouts of new systems and IT projects Ensure consistent IT service delivery across multiple sites Liaise with external providers when necessary What we’re looking for: Previous experience in an IT support or IT engineering role Exposure to school … Familiarity with MS365, Google Suite/Classroom, networking fundamentals, and AV equipment Ability to support end-user devices (Windows, iPads, printers etc.) A team player with a strong customer-service mindset Flexible to support occasional out-of-hours school events Why apply? Home base in central Cambridge with travel to local school sites Free lunch, pension scheme, ongoing training More ❯

and working with customers to help them understand, implement, configure or test good practice use of Zellis' suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives … to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. In this role your key responsibilities will be: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis' range of solutions and services, partnering with the customer to develop a "One Team … approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Delivery of implemetation tasks against the agreed project plan and scope, following the Zellis standard project Implementation methodology Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the More ❯

anticipate their needs, driving the development of tools and interfaces that maximize the utility of ENA's resources. Sustainability and Scalability : Keep abreast of community technological trends and pioneer service innovations to ensure the long-term scalability and sustainability of ENA, and lead infrastructure, operational planning, and service delivery to manage ENA's exponential data growth. Advocacy More ❯

Are you highly organised and interested in starting a career in data? With this opportunity to provide essential administrative support to Foresight’s service delivery teams, you’ll gain hands-on experience, develop key technical and organisational skills, and work alongside experienced professionals supporting real-world data projects. Role To provide administration support on Foresight's Fuel Scheme More ❯

Contract Delivery Manager Location - Luton (outside M25) Purpose - To provide a high quality and compliant technical service to the PAM Portfolio. The Contract Delivery Manager will ensure efficient and effective service provision in line with agreed budgets and service specifications. Monitor and report on the quality and financial performance of all services within the scope … of the contract, to include innovation in service delivery. Aim to continuously improve the service delivery. Duties & Responsibilities - Customer Liaison • To be the leader of maintenance management on the portfolio and therefore be able to readily provide information on service plans and records • Contribute to effective communications and be the operational support for all maintenance related activities … staff are aware of, and comply with their H,S&E responsibilities, including the provision of risk assessments and safe working method statements before work commences • Monitor and evaluate service partners for compliance with Health, Safety and Environmental legislation on site • Manage the delivery of all agreed remedial, emergency and planned works to ensure the building offers a More ❯

Linux Engineer (Service Support) Salary : £45,000 + 10% Allowance + Bonus - Total Compensation circa £50,000 Location: Stevenage - full time on site Clearance: DV Cleared or DV Clearable. Initially SC Cleared The Company: You will join a world class consultancy bringing digital transformation to the MoD. Due to the size and expertise there is excellent scope for training … the current SLA's & KPI's. Reviewing & producing documentation, recording all processes to enable first time fixes and quick resolutions etc Monitoring system status and reporting issues quickly to service management and the relevant teams as necessary. You will need to maintain a high level of customer satisfaction by clarifying the customers' needs and ensure they are met whilst … training to junior team members where necessary, which is essential for growing our staff knowledge & skill set. You may also be involved with other work as directed by the Service Delivery Managers and be expected play your part in contributing to new work requirements. This role will require you to become security cleared to a high level. Please More ❯

scale our Group Professional Services business, the role of Group Head of Resourcing Partnerships will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of Resourcing Partnerships your role is pivotal in maximizing the value derived from your relationships with partners and … Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers. Embed the use of our VMS tool to analyse and … Contractual Management Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters More ❯

to scale our Group Professional Services business, the role of Head of Partner Management will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of Partner Management your role is pivotal in maximizing the value derived from your relationships with partners and … Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers. Embed the use of our VMS tool to analyse and … Contractual Management Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in service delivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters More ❯

Fire & Security Engineer - Service & Maintenance The Company: An established and fast-growing technical services provider, originally founded as an electrical contractor, now delivers nationwide solutions across Mechanical, Electrical, Fire & Security, Gates & Barriers, and Custodial Security sectors. With a focus on long-term partnerships and high-quality service delivery, the business continues to expand its presence across the … UK. The Role: The business is currently seeking experienced Fire & Security Engineers to join their Service & Maintenance Department on a full-time basis. The successful candidates will be responsible for carrying out Planned Preventative Maintenance (PPM) and responding to Reactive Call-Outs across a range of commercial and public sector clients. Engineers will be part of a structured on … fire alarm systems CCTV and intruder alarm systems Emergency lighting systems Access control and remote signalling systems (Redcare, Dualcom) Ensure all work complies with relevant British Standards Maintain accurate service records and documentation Deliver high standards of customer service during site visits Requirements: Strong technical knowledge and proven experience in the fire and security sector Ability to pass More ❯

a confident and commercially aware Senior HR Consultant with experience in TUPE and Managed Services to join our People team. If youve worked with demanding stakeholders, supported large-scale service transitions, and enjoy the pace of transformationthis could be the perfect next step. What youll do Leading end-to-end TUPE transfers (both inbound and outbound), ensuring a smooth … projects. Advising on organisational change activities including restructures, redundancy processes, and cultural alignment. Ensuring full compliance with employment legislation and internal frameworks. Working cross-functionally with Legal, Commercial, and Service Delivery teams to align people strategies with business goals. What youll need Proven HR experience with a focus on TUPE and outsourced/managed services environments. A track … record of supporting or leading team delivery in fast-paced, complex settings. Strong stakeholder management skillscomfortable influencing at all levels. Solid understanding of UK employment law and HR best practice. Experience supporting change, transformation, or employee transitions at scale. CIPD Level 5 (or working towards) or equivalent experience. Why join Computacenter? Work on high-impact HR programmes with some More ❯

key role in expanding and improving the companys regional and national transport reach. Youll be responsible for leading a high-performing team, optimising routes and fleet performance, and ensuring service standards and compliance are consistently met. Main responsibilities will include: Developing the transport network across the UK to support business growth Leading a team and aligning day-to-day … smart planning Managing contracts and negotiating with key transport partners and suppliers Ensuring compliance with transport regulations and internal operational procedures Collaborating across departments to support wider logistics and service delivery Supporting transport projects and introducing new ways of working What were looking for: A solid understanding of UK/EU transport legislation and fleet management Experience managing More ❯

They're now on a mission to drive innovation and efficiency through Copilot Studio/Agents + Power Platform to drive automation across key functions including Operations, Technical Services, Delivery, Finance, and Sales/Marketing. The Role This is a unique opportunity for a Copilot Studio agent/Power Automate Developer to lead the charge in building agentic AI … systems via APIs Have developed Power Virtual Agents or agentic AI solutions + Copilot studio to enhance business productivity through AI Lead discovery workshops and demos to align technical delivery with business goals Leverage agentic AI tools to enhance decision-making and operational efficiency Support broader Power Platform initiatives including Power Apps and Power BI as needed What We More ❯

maintain documentation (e.g., build documents, work instructions) • Build and configure Linux servers and develop automation scripts • Deliver server and application support including backup and virtualization tasks • Collaborate closely with service delivery managers and other teams • Mentor and support junior team members • Participate in new service initiatives and other tasks as directed Required Skills & Experience • Strong knowledge of … approach Working Hours • 37 hours per week (Monday to Friday) • Rotational shifts (e.g., 07:00–15:30 or 10:30–19:00) • Remote work may be permitted depending on service needs and management approval Additional Information Even if you don’t meet every requirement, we encourage you to apply if you have relevant transferable skills. We are committed to More ❯

maintain documentation (e.g., build documents, work instructions) • Build and configure Linux servers and develop automation scripts • Deliver server and application support including backup and virtualization tasks • Collaborate closely with service delivery managers and other teams • Mentor and support junior team members • Participate in new service initiatives and other tasks as directed ________________________________________ Required Skills & Experience • Strong knowledge of … approach ________________________________________ Working Hours • 37 hours per week (Monday to Friday) • Rotational shifts (e.g., 07:00–15:30 or 10:30–19:00) • Remote work may be permitted depending on service needs and management approval ________________________________________ Additional Information Even if you don't meet every requirement, we encourage you to apply if you have relevant transferable skills. We are committed to More ❯

The position holder is responsible for the delivery of a security service that provides protection for people, property and general assets in accordance with contractual requirements and company standards. To contribute to operational excellence and business performance improvement. G4S is recruiting for a Mobile Patrol Officer to work in Watford. The rate of pay is £13.15 per hour. … a Security Officer at G4S, you are more than a Security Guard. You'll ensure the safety of our customers' staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: To present a professional and courteous image to … all internal and external customers. To carry out duties in accordance with Company, legal and statutory requirements and to follow agreed service delivery processes and specific customer instructions. To maintain accurate written records and electronic data logs in an accurate and timely manner to demonstrate service compliance. To utilise equipment and resources in a safe and responsible More ❯

or brain injuries. Main duties of the job MAIN PURPOSE: To provide effective leadership to a specialized therapy team and recreational therapy team, supporting the Senior Management Team in service delivery, quality improvement, and clinical governance. Rewards: Enjoy excellent benefits, including discounts on various brands and services. A competitive salary of £31,746 - £35,773 per annum pro … rata 38 days annual leave Health Cash Plan (from June) Access to Employee Assistance Programme (EAP) Training and support Company pension Long service and staff awards Free parking Job responsibilities MAIN TASKS AND RESPONSIBILITIES: Oversee service delivery from referral to discharge, ensuring effective treatment planning and delivery. Maintain awareness of team caseloads to optimize service efficiency. … Lead clinical governance activities related to risk management and policy implementation. Ensure high standards of service within guidelines and resource constraints, with proper documentation. Manage and support staff within the service, providing leadership and guidance. Act as on-site deputy leader and contribute to service development through participation in audits, evaluations, and service user involvement. Chair More ❯

Service Express is a renowned industry leader in data centre solutions, excelling in multivendor maintenance, hybrid cloud, and managed infrastructure services. With a commitment to delivering exceptional customer experiences and cutting-edge technology solutions, they are seeking passionate and motivated individuals to join the team as an IT Apprentice! The Operations Analyst provides IBMi and Intel Level 1 support … for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactive monitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout … in the Job: Proactively resolve 1st line and, where possible, 2nd line level incidents, ensuring timely escalation when necessary. Maintain high levels of call ownership, ensuring incidents, changes, and service requests are resolved efficiently and aligned with SLAs Utilise ITSM tools to track and update incidents, keeping stakeholders informed on progress Ensure compliance with processes and procedures to deliver More ❯

brain injury. MAIN PURPOSE: To provide robust and effective leadership to a specialised therapy team and recreational therapy team. The post will support the Senior Management Team in the delivery of services, quality improvement and clinical governance. MAIN TASKS AND RESPONSIBILITIES: Responsible for overseeing service delivery from referral to discharge to ensure treatment programmes are planned and … delivered effectively . To maintain an awareness of the caseloads of the team to ensure the most effective and efficient service is provided To be responsible for leading clinical governance activity within the team with regard to clinical risk management and for implementing clinical governance policies, standards and guidelines. Responsible for ensuring a high standard of service, delivered … documentation produced by other members of the team is in line with professional and Brainkind standards Responsible for the day-to-day management and leadership of staff within the service and provide support to staff as required . To provide on-site deputy leadership for the team and take an active role in service developments through the use More ❯

and report on NPS, CSA, and churn, using insights to drive improvements Identify at-risk customers early and implement tailored retention playbooks Work cross-functionally with Sales, Ops, and Service Delivery to close customer experience gaps Drive high standards in onboarding, proactive communication, and issue resolution Establish scalable CX processes for both organic and acquired customers Deliver regular … Oversee efficient handling of customer complaints within defined frameworks Manage escalations, ensuring timely resolutions and clear stakeholder communication Skills and Experience Required: Strong background in both CX strategy and delivery, with the ability to combine insight, vision, and execution Proven CX experience within Tech, MSP, or Telco environments Deep understanding of customer ecosystems, service design, and integrated IT More ❯

Key Accounts Project Manager, you'll play a critical role in managing key national operational projects, ensuring seamless collaboration between customers, operations, and sales teams while maintaining profitability and service excellence. If you thrive in fast-paced, customer-focused environments and have a strategic mindset, this is an exciting opportunity to be at the forefront of the industry. The … supply chain, operations, and sales teams to optimise costs, improve performance, and drive new revenue opportunities. A typical day: Oversee the smooth running of key accounts, ensuring top-tier service delivery. Ensure strict adherence to contractual procedures and compliance requirements. Collaborate with operations, supply chain, and sales teams to maintain and grow business opportunities. Conduct customer audits, coach colleagues More ❯