Payroll Support Agent
- Hiring Organisation
- Zellis
- Location
- Watford, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
ability to identify and support continuous improvement, focussing on quality measures and technical specialist knowledge, to ensure a consistent, repeatable model approach to service delivery. In this role you will: Demonstrate key technical and operational skills for the role, for example supporting and resolving issues with Zellis Solutions, including … complex advice & guidance queries and/or solutions requiring subject matter expertise Progress, own and manage cases to resolution, adhering to operational outcomes and Service Level targets and keeping the Customer and colleagues regularly updated as to progress Perform data analysis to investigate, diagnose, and apply corrective action ...