51 to 75 of 121 Service Delivery Jobs in the East of England

targets Support patching, change requests, and technical escalations Maintain accurate records via incident and call management tools Collaborate with team members to continuously improve service delivery Your background: Eligible for or currently hold SC clearance Experience or exposure to second-line infrastructure support Working knowledge of SQL, Wintel … Messaging, Patching, and iSeries Operations Willingness to work a 24/7 rotating shift pattern Strong communication and customer service skills Ability to work under pressure and take initiative Desirable: Experience with incident and problem management tools ITIL awareness or certification Solid understanding of server environments and IT infrastructure More ❯

Our client requires a BMS Service Engineer to support their service delivery function, the experienced engineer will be proficient with any BMS Controls systems within commercial premises such as blue chip buildings, Government centres, Banks etc. They are looking for a BMS Service Engineer who is … or modifying software however there will be manufacturer training available . In addition to the software skills our client would like the successful BMS Service Engineer to be competent with graphics, there would be an element of training on this particular skill set if needed. As the BMS Service More ❯

growth and stabilising its in-house platform engineering function. Team of 5 DevOps engineers. Job Overview: Seeking an experienced and visionary Head of Platform Service to lead a small, dynamic team of DevOps professionals. In this leadership role, you will drive the architecture, automation, and security of our platform … scalable, secure, and efficient platform architecture within the Microsoft Azure ecosystem. Spearhead Azure automation initiatives, optimizing deployment pipelines and infrastructure management to ensure continuous delivery and operational excellence. Collaborate with external partners and vendors to ensure seamless integration and reliable service delivery across platforms. Ensure the application … and risk mitigation in a highly regulated environment. Lead the creation and ongoing improvement of platform monitoring, alerting, and incident response procedures to ensure service availability and reliability. Stay ahead of industry trends, emerging technologies, and best practices, with a focus on driving innovation in platform engineering and automation. More ❯

growth and stabilising its in-house platform engineering function. Team of 5 DevOps engineers. Job Overview: Seeking an experienced and visionary Head of Platform Service to lead a small, dynamic team of DevOps professionals. In this leadership role, you will drive the architecture, automation, and security of our platform … scalable, secure, and efficient platform architecture within the Microsoft Azure ecosystem. Spearhead Azure automation initiatives, optimizing deployment pipelines and infrastructure management to ensure continuous delivery and operational excellence. Collaborate with external partners and vendors to ensure seamless integration and reliable service delivery across platforms. Ensure the application … and risk mitigation in a highly regulated environment. Lead the creation and ongoing improvement of platform monitoring, alerting, and incident response procedures to ensure service availability and reliability. Stay ahead of industry trends, emerging technologies, and best practices, with a focus on driving innovation in platform engineering and automation. More ❯

business requirements, prioritizing feature backlogs, collaborating with architects and developers, and ensuring application functionality aligns with business needs. They will also coordinate with the Service Delivery team on incident and problem resolution to ensure optimal service levels. Role Responsibilities: Provide functional expertise on Finance systems such as More ❯

first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the … able to work on own initiative, as well as part of a team Target driven – able to work to achieve key performance indicators and service level agreements set for the team What we’re looking for: Essential: Basic knowledge of Microsoft packages Good understanding voice/soft skill Customer More ❯

first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the … able to work on own initiative, as well as part of a team Target driven – able to work to achieve key performance indicators and service level agreements set for the team What we’re looking for: Essential: Basic knowledge of Microsoft packages Good understanding voice/soft skill Customer More ❯

first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the … able to work on own initiative, as well as part of a team Target driven – able to work to achieve key performance indicators and service level agreements set for the team What we’re looking for: Essential: Basic knowledge of Microsoft packages Good understanding voice/soft skill Customer More ❯

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate process changes. Identifying opportunities for process improvements and recommend changes to enhance overall efficiency … all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within More ❯

in Quality improvement and Engagement We are looking for a Project Manager to lead engagement with our broad range of stakeholders and lead the delivery of projects within UK primary care services (The NHS). In this role, you will oversee our small team who deliver Quality Improvement and … central Norwich or Oakington (near Cambridge) office. Main duties of the job MAIN DUTIES AND RESPONSIBILITIES: Oversee the day-to-day management of the service delivery team in delivering QI and Research services to G.P practices in the OPC Network. Actively recruit new GP practices into the OPC … review, and dissemination of resources, promotional materials and regular communications (e.g. as newsletters) for patients, clinicians or practices; and ensuring they align with our service objectives and stakeholder needs. Collaborate with key stakeholders to drive service improvements and support business development initiatives. Contribute as a member of the More ❯

Select how often (in days) to receive an alert: Location: UK - Mobile England Job-ID: 212033 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team We are excited to announce we are now hiring a Professional Services Portfolio Manager within our thriving Group Professional … Services (GPS) organisation at Computacenter. The Professional Services Portfolio Manager will oversee the development, delivery, and evolution of Computacenter's professional services portfolio. This role involves leading cross-functional collaboration with Solution Managers, Leaders, Chief Technologists, Technology Consultants, Group Development Strategy Managers, Marketing Managers, and Sales Specialists to ensure … development proposals and investment cases. Represent GPS in promoting and educating internal stakeholders about the portfolio. Act as the primary contact for sales and service inquiries regarding portfolio capabilities. Ensure resource capacity and development plans are aligned with portfolio needs. Work with partner management to align the partner ecosystem More ❯

Senior Business Analyst - Capital Delivery Contract Length: 6 months initial Location: Hertfordshire (Hybrid – 3 days onsite) Day Rate: £550 Inside IR35 Start Date: ASAP We're looking for a Senior Business Analyst to support a large infrastructure and utilities services organisation based in Hertfordshire. The Senior Business Analyst will … play a key role in improving systems and processes that power safe, efficient service delivery across a complex, multi-contract environment. The Senior Business Analyst will provide excellent stakeholder management skills and bridge the gap between the IT and Business function. Experience Needed for the Senior Business Analyst … Highly experienced Business Analyst with experience in managing teams (Senior or Lead) System and Business Process Analysis experience Previously worked on Capital Delivery Projects Large workforce site management Excellent stakeholder management skills Map out AS IS and TO BE processes. Extremely proactive. Worked in very complex environments. Senior Business More ❯

Senior Business Analyst - Capital Delivery Contract Length: 6 months initial Location: Hertfordshire (Hybrid – 3 days onsite) Day Rate: £550 Inside IR35 Start Date: ASAP We're looking for a Senior Business Analyst to support a large infrastructure and utilities services organisation based in Hertfordshire. The Senior Business Analyst will … play a key role in improving systems and processes that power safe, efficient service delivery across a complex, multi-contract environment. The Senior Business Analyst will provide excellent stakeholder management skills and bridge the gap between the IT and Business function. Experience Needed for the Senior Business Analyst … Highly experienced Business Analyst with experience in managing teams (Senior or Lead) System and Business Process Analysis experience Previously worked on Capital Delivery Projects Large workforce site management Excellent stakeholder management skills Map out AS IS and TO BE processes. Extremely proactive. Worked in very complex environments. Senior Business More ❯

discounts via Perkbox Cycle to work Access to a virtual GP and a health & wellbeing app Training & Development Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … is essential. Essential Skills & Experience Strong electrical qualifications C&G or equivalent AP2 Electrical systems competent person Strong written and verbal communication skills Client delivery mindset with a focus on excellence and efficiency Able to work in a fast-paced, ever changing environment Experience of CAFM is desirable Experience … similar role, in a demanding, fast paced environment. You will work 37.5 hours per week plus but will need to be flexible to ensure service delivery at the highest level, this will include 1 in 5 weeks call out/standby rota. You will have access to Apleona More ❯

alignment with overall company goals. Provide visionary leadership to the telecoms team, fostering a culture of innovation, collaboration, and excellence. Drive initiatives to enhance service delivery, customer satisfaction, and operational efficiency. Business Development: Conduct market research and analysis to identify new business growth opportunities within the telecom sector. … the company's visibility and influence in the region. Operational Oversight: Oversee the day-to-day operations of the telecoms division, including network infrastructure, service provisioning, and technical support. Optimize resource allocation and budget management to achieve financial objectives. Mergers and Acquisitions (M&A): Identify and evaluate potential M More ❯

flexibility to ensure continuous cover within the department whilst effectively managing your own workload Work with the IT Management team to ensure recommendations and service delivery reflect our IT strategy, budget and business requirements What We Are Looking For: Customer focused Structured, logical approach to problem solving with More ❯

flexibility to ensure continuous cover within the department whilst effectively managing your own workload Work with the IT Management team to ensure recommendations and service delivery reflect our IT strategy, budget and business requirements What We Are Looking For: Customer focused Structured, logical approach to problem solving with More ❯

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We More ❯

a large infrastructure and utilities services group. The Business Analyst will play a key role in improving systems and processes that power safe, efficient service delivery across a complex, multi-contract environment. The Business Analyst will provide excellent stakeholder management skills and bridge the gap between the IT More ❯

utilities services organisation based in Hertfordshire. The Senior Business Analyst will play a key role in improving systems and processes that power safe, efficient service delivery across a complex, multi-contract environment. The Senior Business Analyst will provide excellent stakeholder management skills and bridge the gap between the More ❯

utilities services organisation based in Hertfordshire. The Senior Business Analyst will play a key role in improving systems and processes that power safe, efficient service delivery across a complex, multi-contract environment. The Senior Business Analyst will provide excellent stakeholder management skills and bridge the gap between the More ❯

global IT strategy into effective local execution Lead and develop a small, capable IT team while ensuring smooth day-to-day operations Champion the delivery of local and global IT projects – including SAP integrations, automation, cloud migration, and more Collaborate cross-functionally with stakeholders, vendors, and Group IT to … fast-moving or matrixed business Strong stakeholder management and communication skills – able to translate tech into business language Confident leading IT projects and overseeing service delivery across functions Knowledge of SAP, EDI, and distribution systems (WMS) is highly beneficial Comfortable working closely with global teams and navigating semi … corporate environments Strategic thinker with a hands-on approach – able to balance project delivery with operational leadership Holds a full UK driving licence If you’re looking to join a dynamic, growing business and take ownership of key IT transformation projects, we’d love to hear from you! Please More ❯

global IT strategy into effective local execution Lead and develop a small, capable IT team while ensuring smooth day-to-day operations Champion the delivery of local and global IT projects – including SAP integrations, automation, cloud migration, and more Collaborate cross-functionally with stakeholders, vendors, and Group IT to … fast-moving or matrixed business Strong stakeholder management and communication skills – able to translate tech into business language Confident leading IT projects and overseeing service delivery across functions Knowledge of SAP, EDI, and distribution systems (WMS) is highly beneficial Comfortable working closely with global teams and navigating semi … corporate environments Strategic thinker with a hands-on approach – able to balance project delivery with operational leadership Holds a full UK driving licence If you’re looking to join a dynamic, growing business and take ownership of key IT transformation projects, we’d love to hear from you! Please More ❯

a dynamic environment where you can truly influence success. We pride ourselves on: Integrity and Reputation: We do what we say. Best-in-Class Service Delivery: Both for our clients and our candidates. Meritocratic Culture: Success is recognised and rewarded, regardless of age, gender, nationality, or religion. Fun … to engage stakeholders at all levels and effectively close deals. Culture Fit: You operate with integrity, value teamwork, and embrace a best in class service mindset. Flexibility: Self-motivated and disciplined to work remotely, with the ability to visit London/Essex as needed. Business Development (Desired): Grow and More ❯

non-critical infrastructure within the Data Center facilities. As part of this you will be instrumental in the planning, management and implementation of the delivery of FM services to ensure operational performance is maintained at all times, to the highest possible standards. You will ultimately be responsible for the … and post incident reporting Ability to embrace change and new processes and to be able to implement them within the team Excellent attitude to service delivery and cultivating a client first approach To undergo full security checks to BS7858:2019 What we offer you An agile company culture More ❯