Customer Contact Centre Change Delivery Lead
- Hiring Organisation
- Adecco
- Location
- Manchester, Lancashire, United Kingdom
- Employment Type
- Any
- Salary
- GBP 57,770 - 65,024 Annual
centre or customer service transformations. Experience modernising customer contact channels, including digital and AI solutions. Deep understanding of contact centre technologies (eg omnichannel platforms, CRM, analytics) Strong programme management and stakeholder engagement skills. Qualifications: A BA level degree or equivalent. Professional qualifications in programme or change management are desirable. Attributes ...