energy transition Desirable attributes: Experience of producing and managing sales & KPI based reporting Experience of using Power BI, Tableau, or other business intelligence tools Experience of Salesforce; Microsoft Dynamics CRM or any other CRM platform Experience of SQL/SOQL Experience of VBA/Macros What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Lead Forensics
working Here's what you'll need for success: At least 2-3 years of experience within a Sales/Account Management or Customer Success Background Experience in using CRM systems A confident personality/Great Communication Skills Experience interacting with Director Level individuals Strategic thinker with problem solving skills Confident & Tenacious Self-Starter with a passion for delivering & meeting More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Wenham Carter
fintech, SaaS, or enterprise software. Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a More ❯
fintech, SaaS, or enterprise software. Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a More ❯
operations, and other internal teams to resolve escalated issues quickly, communicating effectively with stakeholders throughout. Maintain accurate and detailed records of customer interactions, action items, and service outcomes in CRM and case management systems. Develop and maintain customer-facing documentation and resources that support service adoption and effective use. Contribute to internal process documentation and improvement initiatives, ensuring procedures support More ❯
CSAT, and team productivity Collaborate with cross-functional teams (Product, Engineering, Commercial) to feed operational insights into business strategy Maintain and improve customer support tools and systems (e.g. helpdesk, CRM, telephony platforms) Lead operational readiness for new feature rollouts, customer launches, or service changes Skills and Experience Proven experience leading customer operations or service delivery teams, ideally in a SaaS More ❯
preferential) Excellent communication and interpersonal skills. Proven ability to build and maintain strong relationships with clients. Ability to analyse data and provide insights to improve customer satisfaction. Proficiency in CRM software and other relevant tools. Ability to work independently and manage multiple projects simultaneously. To excel in this role, you should have a strong background in customer success or account More ❯
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) Will be a great plus: Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance More ❯
Strong experience in customer experience, client services or an account management role Demonstratable success in meeting or exceeding KPI's related to customer retention & satisfaction Proficient in using a CRM software. Salesforce is a bonus Comfortable with technical products & solutions, with the ability to grasp and articulate complex concepts. Prior experience in SaaS is a bonus. Proven ability to manage More ❯
with the ability to coach peers. Ability to work in a fast-paced, high-growth environment. Experience in customer service, education, training or a related field. Preferred experience with CRM and online training tools. Preferred experience of understanding the use of technology in classrooms. Be outgoing, confident and able to quickly build rapport with customers and colleagues. Supportive and approachable More ❯
service role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and let us tell you why Synertec is adding real value into the Public and Commercial Sectors click apply for full job details More ❯
approach to product listings Continuous improvement of product listings Quality control/assurance of data loaded into the PIM Management of product lifecycle Key Skills: Familiar with PIM/CRM Systems desired Experience with eCommerce platforms beneficial Data focused mindset Strong MS and excel skills Strong communication A problem-solver with an inquisitive nature This role is based in Derby More ❯
approach to product listings Continuous improvement of product listings Quality control/assurance of data loaded into the PIM Management of product lifecycle Key Skills: Familiar with PIM/CRM Systems desired Experience with eCommerce platforms beneficial Data focused mindset Strong MS and excel skills Strong communication A problem-solver with an inquisitive nature This role is based in Derby More ❯
approach to product listings Continuous improvement of product listings Quality control/assurance of data loaded into the PIM Management of product lifecycle Key Skills: Familiar with PIM/CRM Systems desired Experience with eCommerce platforms beneficial Data focused mindset Strong MS and excel skills Strong communication A problem-solver with an inquisitive nature This role is based in Derby More ❯
HubSpot, Zendesk, Slack, Teams, or similar is beneficial A curious, tech-savvy attitude with a focus on delivering value to clients Responsibilities: Log client interactions and feedback in our CRM system to inform future engagement Regularly check in with clients to ensure they are maximising the value of their setups and content Serve as a friendly and proactive point of More ❯
of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified More ❯
Employment Type: Full-Time
Salary: £26,000 - £27,000 per annum, Negotiable, OTE
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills for SaaS platforms and integrations. Experience with APIs, integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom, Freshdesk). Excellent written and verbal communication skills, with the ability to explain complex concepts in simple terms. A detail-oriented, problem-solving More ❯
user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting : provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration : gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Office Angels
with VAT and Accounts queries alongside more general requests Liaising with technical department regarding system and technical queries Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: Fluent in Polish and English (spoken and written). Enjoy speaking with Customers providing an excellent service Have good IT skills More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Office Angels
with VAT and Accounts queries alongside more general requests Liaising with technical department regarding system and technical queries Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: Fluent in Polish and English (spoken and written). Enjoy speaking with Customers providing an excellent service Have good IT skills More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Office Angels
with VAT and Accounts queries alongside more general requests Liaising with technical department regarding system and technical queries Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: Fluent in Polish and English (spoken and written). Enjoy speaking with Customers providing an excellent service Have good IT skills More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Jugo
respond to inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
PSixty UK Ltd
a sales or account management role Excellent communication and interpersonal skills Strong organisational and time management abilities A proactive, problem-solving mindset with a customer-first approach Comfortable using CRM systems and order processing tools Knowledge of IT, AV or UC products is a bonus but not essential This is your chance to join a forward-thinking company where your More ❯
project management - Organisational skills - To be a team player Other organisations may call this role Software Support Advisor, Account Manager, Software Account Manager, CustomerRelationship Manager, Client Relationship Manager, CRM, Stakeholder Relationship Manager, Client Success Manager, or Customer Service Manager. Webrecruit and TagCare are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all More ❯
business. The Product Manager will work closely with the Lead Product Manager for Client Lifecycle Management - focussing predominantly on driving Business adoption and delivering key business initiatives on our CRM, Salesforce. They will support the Lead PM in taking ownership of the alignment and product development of our client lifecycle proposition, including but not limited to CustomerRelationshipManagement (CRM … Experience of transformational change Experience of working with Salesforce or similar CRM Experience working with APIs, microservices and distributed architecture Experience in CRM activities such as customer onboarding, customerrelationshipmanagement, case management Experience of delivering in an agile setting, delivering continuous change into a production environment Has worked in financial services setting, preferably within Asset Management, Wealth Management or More ❯