101 to 125 of 181 Case Management Jobs in England

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni‐channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead ...

organization. Our culture in the HR/EX Chief Data Office encourages innovation, challenging the status quo, and striving for best-in-class data management practices. As a leader in this space, you will ensure HR data assets are managed with rigor and precision, enabling trusted data for strategic … accordance with UK GDPR & EU GDPR (and applicable local privacy laws), with clear governance, documentation, and risk-based escalation. HR Data Privacy Incident & Case Management: Execute and manage HR data privacy incidents and global case governance processes, ensuring prompt resolution, risk-based escalation, and adherence to applicable ...

organization. Our culture in the HR/EX Chief Data Office encourages innovation, challenging the status quo, and striving for best-in-class data management practices. As a leader in this space, you will ensure HR data assets are managed with rigor and precision, enabling trusted data for strategic … accordance with UK GDPR & EU GDPR (and applicable local privacy laws), with clear governance, documentation, and risk-based escalation. HR Data Privacy Incident & Case Management: Execute and manage HR data privacy incidents and global case governance processes, ensuring prompt resolution, risk-based escalation, and adherence to applicable ...

organization. Our culture in the HR/EX Chief Data Office encourages innovation, challenging the status quo, and striving for best-in-class data management practices. As a leader in this space, you will ensure HR data assets are managed with rigor and precision, enabling trusted data for strategic … accordance with UK GDPR & EU GDPR (and applicable local privacy laws), with clear governance, documentation, and risk-based escalation. HR Data Privacy Incident & Case Management: Execute and manage HR data privacy incidents and global case governance processes, ensuring prompt resolution, risk-based escalation, and adherence to applicable ...

outcomes, not only to report on them. Demonstrated ability to turn ambiguous business needs into clear requirements, process designs, and delivery plans. Excellent stakeholder management, facilitation, written communication, and presentation skills, with a track record of driving alignment and outcomes across teams you do not manage. Even better … payments, lending, or insurance - or another complex, regulated operating environment. Commerce, e-commerce, point-of-sale, or marketplace experience. Hands‐on experience with workflow, case‐management, or process‐automation platforms. SQL, business‐intelligence tools, or data modelling. Experience evaluating or deploying AI‐enabled solutions for operational use cases. ...

ideal candidate bringshands-on operational experience from a university or equivalent institution(e.g., student affairs, career services, employability, student success, disability services, academic advising, case management) combined with proven pre-sales expertise within SaaS. They should thrive in discovery conversations, executive-level presentations, and value-based workflow storytelling … They help clients define specifications and requirements, resolve technical issues arising during the sales engagement, and provide in depth presentations to both administrator and management-level audiences. The Sr. SE plays a key role leading a number of sales support initiatives as well as education and communication programs across ...

needs of each team member and identifying emerging talent. Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven ImprovementMonitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. Identify trends … vulnerable or complex situations. Promote risk awareness, adherence to policies, and corrective action where necessary. Support in embedding governance, quality frameworks, and change management initiatives within the team. Stakeholder Engagement & CommunicationCommunicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams as required. ...

needs of each team member and identifying emerging talent. Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven Improvement Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. Identify … vulnerable or complex situations. Promote risk awareness, adherence to policies, and corrective action where necessary. Support in embedding governance, quality frameworks, and change management initiatives within the team. Stakeholder Engagement & Communication Communicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams ...

needs of each team member and identifying emerging talent. Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven Improvement Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. Identify … vulnerable or complex situations. Promote risk awareness, adherence to policies, and corrective action where necessary. Support in embedding governance, quality frameworks, and change management initiatives within the team. Stakeholder Engagement & Communication Communicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams ...

motivate a team to deliver outstanding service to clients while achieving operational and financial targets. Take full responsibility for team leadership, employee engagement, performance management and continuous improvement initiatives. Act as the technical lead within the team, ensuring high-quality decision making, compliance with supervision procedures and excellent technical … response times and escalation processes are met. Oversee the end-to-end claims handling process, driving efficiency, consistency and effective use of technology. Analyse management information and performance data, producing accurate reporting and identifying opportunities for improvement. Identify training and development needs through supervision, coaching, quality control and performance ...

them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will also support some … through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development Encourage productivity ...

criminal background checks, performance review processes, e-signature implementation, and sourcing a new HR system. Participate in Health & Safety meetings, Driver Representative meetings, and Management meetings to shape the business roadmap. Oversee recruitment across the business for both office staff and drivers. Mentor and develop the HR Generalist, sharing … Tribunal preparation, ACAS conciliation, and settlement negotiations. Provide coaching to managers on ER best practices and compliance. Sickness Absence & Capability Lead end-to-end management of short- and long-term sickness absence. Coordinate Occupational Health, implement reasonable adjustments, and manage return-to-work plans. Apply capability procedures, including termination ...

criminal background checks, performance review processes, e-signature implementation, and sourcing a new HR system. Participate in Health & Safety meetings, Driver Representative meetings, and Management meetings to shape the business roadmap. Oversee recruitment across the business for both office staff and drivers. Mentor and develop the HR Generalist, sharing … Tribunal preparation, ACAS conciliation, and settlement negotiations. Provide coaching to managers on ER best practices and compliance. Sickness Absence & Capability Lead end-to-end management of short- and long-term sickness absence. Coordinate Occupational Health, implement reasonable adjustments, and manage return-to-work plans. Apply capability procedures, including termination ...

This is a strategic leadership role focused on creating a modern, integrated financial crime technology ecosystem spanning client onboarding, screening, transaction monitoring, client risk management, workflow orchestration, data platforms and AI-enabled capabilities. You will work closely with senior stakeholders across Technology, Risk, Compliance, Data and Operations to deliver … multiple enterprise applications. Define integration patterns, API standards, event-driven architectures and data governance frameworks. Shape AI-enabled financial crime capabilities including alert optimisation, case investigation support and anomaly detection. Establish architecture guardrails covering security, resilience, auditability, regulatory traceability and model governance. Influence vendor selection and platform strategy through ...

Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury's, United Utilities, Sage and more Your Background/Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus … senior People leaders, you'll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions ...

Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury's, United Utilities, Sage and more Your Background/Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus … senior People leaders, you'll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions ...

Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury's, United Utilities, Sage and more Your Background/Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus … senior People leaders, you'll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You'll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions ...

hands-on technical leadership role where you'll shape the firm's technology strategy while remaining actively involved in software development, architecture, database management and team leadership. You'll play a key role in designing scalable enterprise solutions for a 1,000-user organisation and work closely with senior … critical applications using C#/.NET, Python, SQL and React . Design and build REST APIs and integrations with third-party systems, including our Case Management System. Oversee Microsoft SQL Server environments, T-SQL development and Power BI reporting. Lead, mentor and develop the MI & Application Development team ...

manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia … challenge how much of that workflow Xapien can take on. Workflow integrations Own how Xapien plugs into customer workflows — CRMs, onboarding and screening platforms, case management tools — from discovery through to delivery and adoption. Define functional and non-functional requirements with engineering (security, compliance, scalability) and support customers ...

Query, extract, and correlate data across digital channel telemetry, card fraud alerts, case management records, core banking data, and online banking data Identify fraud patterns, emerging typologies, and detection gaps Build the evidence base for new and tuned detection rules Deliver rule recommendations with measured impact on false … positives and detection rates Design and build dashboards, views, and management reporting on rule performance, alert outcomes, and fraud losses Take a central role in the Microsoft Fabric data lake programme Design and build the fraud analytics layer on Microsoft Fabric Mentor and upskill the bank's analyst team ...

role (data product, analytics, data operations, data engineering, MI delivery) with ownership of outcomes Strong capability in requirement gathering & analysis , stakeholder engagement, and use case management, able to move from ambiguity to a prioritised plan Working knowledge of data architecture , data management, data governance concepts Experience building … accountable owners Familiarity with modern data platform patterns (e.g. metadata-driven discovery) and operating models for reusable data products Strong product delivery skills (backlog management, prioritisation, MVP definition, release planning), experience with JIRA and Confluence Ability to communicate through clear narratives and practical value cases, comfortable presenting solutions ...

tests for functionality, usability, performance & REST API's Implementation of test systems and tools Experience with containerised solutions such as Docker Experience with test case management systems such as TestRail etc. Experience with defect management Excellent verbal and written communication skills Ability to work independently ...

Directors, CPOs and senior People leaders, you’ll identify organisational change and ER challenges early – from restructures and redundancy programmes to policy change, complex case management and ER transformation. You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable … partnerships and account growth. You’ll Likely Bring • 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another B2B SaaS/Professional Services client-facing role. • CIPD Level 5+ or equivalent with credible ER advisory experience. • Strong UK employment ...

Directors, CPOs and senior People leaders, you’ll identify organisational change and ER challenges early – from restructures and redundancy programmes to policy change, complex case management and ER transformation. You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable … partnerships and account growth. You’ll Likely Bring • 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another B2B SaaS/Professional Services client-facing role. • CIPD Level 5+ or equivalent with credible ER advisory experience. • Strong UK employment ...

Directors, CPOs and senior People leaders, you’ll identify organisational change and ER challenges early – from restructures and redundancy programmes to policy change, complex case management and ER transformation. You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable … partnerships and account growth. You’ll Likely Bring • 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another B2B SaaS/Professional Services client-facing role. • CIPD Level 5+ or equivalent with credible ER advisory experience. • Strong UK employment ...