101 to 105 of 105 Case Management Jobs in England

strategy and client work. Your day will involve managing diaries, scheduling meetings, preparing documents, handling confidential correspondence, taking minutes, liaising with clients and professional contacts, and using both a case management system and a range of business software. You'll have regular client contact in person, by phone, and by email, and will be part of the operational More ❯

key system functions and workflows Essential Skills and Experience Experience delivering IT or system training in a social care or public sector setting Strong understanding of Mosaic or similar case management systems Ability to communicate complex processes in accessible, clear language Experience developing both in-person and digital training formats Confident engaging staff at all levels including social More ❯

challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your new role Serve as the primary technical contact for support … cases Manage the full lifecycle of each case-from intake to resolution Troubleshoot application behaviour, data inconsistencies, configuration issues, and integration challenges Communicate clearly and consistently with customers throughout the resolution process Document findings to support internal knowledge sharing and process improvement Identify recurring issues and collaborate with peers to enhance support efficiency Ensure case handling meets service More ❯

challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your new role Serve as the primary technical contact for support … cases Manage the full lifecycle of each case-from intake to resolution Troubleshoot application behaviour, data inconsistencies, configuration issues, and integration challenges Communicate clearly and consistently with customers throughout the resolution process Document findings to support internal knowledge sharing and process improvement Identify recurring issues and collaborate with peers to enhance support efficiency Ensure case handling meets service More ❯

peers globally. You will work closely with customers and internal teams to troubleshoot, resolve, and provide root cause analysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing … sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear documentation. Participate in weekend on-call rotation. Skills & Experience Required Experience providing SaaS support. Application development experience on the ServiceNow Platform. UI development or support experience (CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile app development). More ❯