51 to 75 of 90 Case Management Jobs in England

Work proactively & independently to address project requirements, and articulate issues/challenges with enough lead time to address project delivery risks. Code reviews, test case reviews, and ensure code developed meets the requirements. Influence and negotiate with senior technical leaders from partner teams of software engineers, devops and production … manage to tight deadlines or unexpected changes in expectations or requirements. Proven track record of operational process changes and improvement. Demonstrated leadership and project management skills. Consistently demonstrates clear and concise written and verbal communication. Technical Skills: Must have: Strong experience in Full stack development using React, Typescript, Node.js ...

provide the solution design. Key Responsibilities: Develop and implement Salesforce Service Cloud solutions based on provided designs. Customize and configure Service Cloud features, including case management, knowledge base, automation, and workflows. Develop complex Salesforce Flows to automate business processes. Write, test, and deploy Apex code (classes, triggers … Participate in the full software development lifecycle, including requirements gathering, development, testing, deployment, and maintenance. Implement and maintain robust DevOps practices, including source code management, branching strategies, pull requests, and commits. Utilize DevOps tools such as [Specify: Copado, Gearset, Azure DevOps, or others] for deployment and release management. Work ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of event-driven design and message brokers ( e.g. Kafka, RabbitMQ) Understanding of agentic AI capabilities ...

hands-on approach while providing leadership and is motivated by enabling others to succeed. Day-to-day of the role: Team Leadership and Line Management: Provide day-to-day leadership, support, and coaching to a small team of testers. Conduct 1:1s, objective setting, and performance reviews. Build capability … testing, or structured test design is advantageous. Strong understanding of testing practices and QA principles. Clear communication and stakeholder engagement skills. Familiarity with test management tools such as Azure DevOps, Jira, or similar. Experience with test case management and defect tracking tools. Experience of using API testing ...

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni‐channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead ...

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni‐channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead ...

release train engineers. The ideal candidate will bring significant experience delivering technology transformation within Financial Crime, Customer Due Diligence, AML or Client Lifecycle Management environments and will be a strong advocate of Agile delivery methodologies. Responsibilities: Technology Delivery Leadership: Lead end-to-end technology delivery across … domain architects to drive scalable, resilient and compliant solutions. Support modernisation and transformation initiatives across Financial Crime and CDD technologies. Leadership and Stakeholder Management: Lead and develop a multidisciplinary technology organisation comprising: Architects Engineering Managers Scrum Masters Release Train Engineers Engage effectively with executive stakeholders across Product, Technology, Operations ...

policies. About You Essential: experience in an IT or digital support role, strong troubleshooting and customer service skills, knowledge of networking fundamentals and device management, relevant IT qualifications or equivalent experience (such as CompTIA, Microsoft, ITIL), and understanding of remote access tools and IT systems. Desirable: experience supporting clinical … digital systems. Support is delivered in person, over the phone, or remotely, ensuring minimal disruption to users and maintaining service continuity. Incident and Request Management: Log, prioritise, and resolve incidents and service requests using the service desk system, adhering to agreed service level agreements (SLAs) and escalating where necessary ...

Terraform, Docker, PowerShell, bash, XML, and XSL.* Own CI and CD through Azure DevOps pipelines, including quality gates and deployment automation.* Run structured release management using established CD systems, disciplined tagging/versioning, and Jira release management.* Integrate and support third-party components, packages, and integrations.* Follow established patterns … .NET and SQL Server capability.* Comprehensive scripting capability in PowerShell and bash for build, deployment, operations, and troubleshooting.* Proven CI/CD and release management capability (including tagging/versioning and Jira release practices).* Strong ownership mindset, proactive communication, and high personal organisation.* Demonstrated ability to mentor others ...

optimisation of Salesforce Field Service capabilities Supporting the introduction and adoption of Agentforce Driving integration with Microsoft 365 and other enterprise systems Improving case management, workflow automation and resource allocation processes Mentoring Salesforce engineers and developers to enhance technical capability across the function This is a predominantly remote ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

examinations where deeper subject knowledge is needed. Peer reviewing Level 2 analysts' standard and complex casework. Managing your own caseload through the company's case management system, balancing turnaround times, productivity and quality. Training and mentoring junior team members, and delivering internal or external training where required. Contributing … quality management system: competency marking, validation, auditing, continuous improvement. Scoping client requirements in meetings and translating them into technical work. Off-site and occasional international examinations where required. Requirements: Sound understanding of current ACPO guidelines, ISO 17025, and the FSR Code of Practice. Strong hands-on experience with primary ...

Project Manager and Programme Director in managing the project lifecycle, ensuring effective communication with stakeholders, and maintaining compliance with the Council's project management methodology. Day-to-day of the role: Assist the Programme Director and Project Manager in the day-to-day management of the programme, projects … workstreams. Provide project support while ensuring compliance with the Council's project management methodology. Liaise with project stakeholders to ensure effective communication and coordination. Respond to all relevant correspondence, enquiries, and complaints in a timely and effective manner. Administer the Project Change Register and accurately manage the project budget ...

Office Administration: Manage, update, and troubleshoot Windows 10/11 environments, handle M365 mailbox/group admin, and support core Office applications. User Access Management: Administer Active Directory, including creating/modifying groups, managing permissions, and handling basic Windows Server tasks. Infrastructure & Backups: Monitor and troubleshoot basic networking, routing … excellent communication skills, and a strong appetite to learn new technologies. Nice to Have Legal Tech: Previous IT experience supporting legal environments or Proclaim Case Management software. Virtualisation: Prior exposure to Citrix or Azure Virtual Desktop (AVD) environments (cross-training into Citrix will be provided). Support Tools ...

technical project roles Experience in a business analysis, systems analysis, or similar role involving requirements gathering and process mapping Knowledge of project and change management principles Experience working on system implementations or upgrades in a cross-functional Familiarity with tools for process mapping, requirements management, or workflow design … Understanding of GDPR, data protection, and security principles in relation to systems environment Technical knowledge or experience working with key organisational systems such as Case Management Systems, HR platforms, Finance systems, or other core business applications ...

ownership of the application layer across this mission-critical national programme. You will coordinate solution design, application architecture, supplier engagement, technical assurance and lifecycle management to ensure delivery of a resilient, secure and operationally effective service. About the Programme We are supporting a major central Government client … mission-critical digital transformation programme to replace a legacy case management system with a modern, secure, cloud-native platform hosted on Microsoft Azure. The new platform will automate referral ingestion, triage and case-handling workflows, integrate with key national systems, provide secure APIs for data exchange with ...

London, Manchester or Bristol) Rate: £350 per day inside IR35 The Role We are seeking an experienced Parliamentary and Complaints Caseworker to lead the management of complex casework, complaints, and high-profile operational issues within the GOV.UK One Login and Wallet programme. This role will play a key part … user outcomes. Key Responsibilities As a Parliamentary and Complaints Caseworker, you will: Lead and operate a centralised complex casework service, establishing effective frameworks for case management, tracking, escalation, and governance. Ensure compliance with statutory deadlines, service standards, and organisational processes. Investigate operational and service-related issues, collaborating with ...

technical training courses, workshops and exercises. Applicable department objectives and projects are completed within specification, deadline and budgetary constraints. Ensure completion of all HALO case management on time and with accurate and timely results. Technical Leadership & Operations Excellence Provide technical leadership and guidance to SOC analysts on alert … analysts, fostering technical growth, best practices, and a high‐performance culture. Conduct technical training sessions, knowledge‐sharing workshops, and skills assessments. Support performance management, including goal setting and feedback for direct or matrix team members. Strategic & Operational Contributions Identify opportunities to enhance MSSP service offerings through new capabilities, automation ...

activity, including privacy assessments, data protection administration, compliance tracking, data mapping/RoPA activity and use of OneTrust or a similar privacy, compliance, risk, case management or workflow system . Key experience required for the Data Privacy Analyst role: Experience in a large, global and/or highly ...

internal) Strong troubleshooting ability and communication skills Microsoft stack knowledge (IIS, SQL Server, Azure, Active Directory) Familiarity with vmware, networking (TCP/IP), and case management tools (Jenkins ideally) Desirable PKI | Firewalls | Entra | JavaScript/scripting | Mobile tech | Salesforce | Powershell This is a strong opportunity to build your ...

achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their … interpersonal skill to de-escalate sensitive situations and build trust across all levels of the organization. What You'll Be Doing Employee Relations & Case Management Serve as the primary point of contact for employee relations matters, managing a caseload of grievances, complaints, conflicts, and disciplinary issues from intake ...

terminology and acronyms used across the Defence community. Your technical skills will be broad, covering aspects such as consulting, cloud services, application integration, data management and custom application development. You will be comfortable working in environments with multiple suppliers and interacting with a varied set of stakeholders. What … opportunities Identifying technical solutions and options Defining programme roadmaps and high‐level direction setting Defining transition states and transformation approaches Supporting estimation and business case generation for proposed solutions Guiding proposed solutions through technical governance reviews Building relationships with technical and business stakeholders Your skills and experience The ideal ...