51 to 75 of 104 Case Management Jobs in England

documentation standards.3. AI Solutions & AutomationIdentify and deliver high-value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI-assisted case triage, talent insights, and conversational self-service.Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD.Build … with enterprise AI governance standards.Establish AI performance monitoring and responsible AI frameworks for HR use cases.4. Data Architecture & GovernanceDesign HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams.Enable secure, governed access to HR data for analytics (Power ...

issues, and confirm that transformed data is correct across different layers.Responsible for planning the test work-stream including resources, scope and schedule.Estimate and obtain management support for the time, resources and budget required to perform the testing.Participate in regular meetings with stakeholders to communicate accomplishments, plans and issues … experience in data heavy system testing, particularly data migration validationExperience testing enterprise or COTS platforms hosted in cloud environmentsSolid understanding of test lifecycle, defect management, and test reportingAbility to interpret complex datasets and technical documentationComfortable engaging with vendors and internal stakeholdersDesirable SkillsPrior experience with KISTERS WISKI (Water Information System ...

issues, and confirm that transformed data is correct across different layers.Responsible for planning the test work-stream including resources, scope and schedule.Estimate and obtain management support for the time, resources and budget required to perform the testing.Participate in regular meetings with stakeholders to communicate accomplishments, plans and issues … experience in data heavy system testing, particularly data migration validationExperience testing enterprise or COTS platforms hosted in cloud environmentsSolid understanding of test lifecycle, defect management, and test reportingAbility to interpret complex datasets and technical documentationComfortable engaging with vendors and internal stakeholdersDesirable SkillsPrior experience with KISTERS WISKI (Water Information System ...

issues, and confirm that transformed data is correct across different layers.Responsible for planning the test work-stream including resources, scope and schedule.Estimate and obtain management support for the time, resources and budget required to perform the testing.Participate in regular meetings with stakeholders to communicate accomplishments, plans and issues … experience in data heavy system testing, particularly data migration validationExperience testing enterprise or COTS platforms hosted in cloud environmentsSolid understanding of test lifecycle, defect management, and test reportingAbility to interpret complex datasets and technical documentationComfortable engaging with vendors and internal stakeholdersDesirable SkillsPrior experience with KISTERS WISKI (Water Information System ...

ensuring that the domain's systems are secure, reliable, and scalable. Accountabilities Leadership Employee experience EEXP 4*/Professional development PDSV 5*/Performance management PEMT 5*/Organisational facilitation OFCL 5*/Strategic planning ITSP 5* Demonstrate servant-leadership, fostering a culture of collaboration, empowerment, and continuous improvement … including stakeholders and direct reports, ensuring a holistic approach to technology and business alignment. Technical Delivery Enterprise and business architecture STPL 6*/Risk management BURM 5*/Solution architecture ARCH 5*/Stakeholder Relationship Management RLMT 5*/Specialist advice TECH 5* Designing, implementing owning technology solutions ...

functional guidelines. They serve as the definitive procedural expert, helping customers get the most out of their DISCO solution from matter kick-off to case closeout while driving excellent client experience and high-quality outcomes.What You'll Do Project Management & Delivery: Serves as the primary, independent point … Translates front-line client feedback into actionable feature requests for DISCO’s product and engineering teams. Client Relations: Develops strong, collaborative relationships with client case teams, providing clear, accurate status reporting and guidance on customized product functionality. Establishes open communication as a core DISCO ambassador and provides targeted enablement ...

will triage and analyse alerts to determine whether they represent potential security or service incidents, and prioritise them in line with defined security incident management policies. You will conduct first‐line investigations using SIEM, SOAR, and supporting security tools, validating alerts, gathering relevant evidence, and assessing initial impact … will support incident containment and remediation activities by following runbooks and customer guidance, ensuring actions are documented and carried out consistently. High‐quality case management is a core responsibility: you will create and maintain incident tickets, record investigation steps and findings, and produce clear incident summaries and investigation ...

Incident Response, Senior Management £110 - 130,000 + Benefits + Bonus North London (x4 days a month in office) Snr Manager, Incident Response - Lead a global cybersecurity incident response team, managing major cyber incidents and developing response capabilities. Requires demonstrable experience progressing from hands-on technical response to leadership … tailored response to a major incident. Solid grasp of CDO and Incident Response processes and experience with relevant tools such as EDR, SIEM, IR management, forensics and case management platforms. ...

well as data, reporting, dashboards and integrations. Responsibilities will include user support and training, system improvements, testing and implementation, data quality, access management and working with external suppliers and technology partners. About you You'll ideally have experience in a Business Systems Analyst, systems support or business-facing … role, with exposure to systems such as CRMs, case management, Point of Sale or stock control. You'll have a good understanding of databases, data quality, reporting and integrations. Knowledge of SQL, Power BI or APIs would be useful, alongside strong Microsoft 365 skills. Experience with Power Platform ...

well as data, reporting, dashboards and integrations. Responsibilities will include user support and training, system improvements, testing and implementation, data quality, access management and working with external suppliers and technology partners. About you You'll ideally have experience in a Business Systems Analyst, systems support or business-facing … role, with exposure to systems such as CRMs, case management, Point of Sale or stock control. You'll have a good understanding of databases, data quality, reporting and integrations. Knowledge of SQL, Power BI or APIs would be useful, alongside strong Microsoft 365 skills. Experience with Power Platform ...

integrations (APIs, middleware, data flows) Clarify constraints, dependencies, and technical assumptions Support solution design and option analysis Analyse impacts across platforms such as: Learning Management Systems (LMS) CRM and case management platforms Finance, identity, reporting, and analytics systems Please apply! Guidant, Carbon60, Lorien & SRG - The Vertage Group ...

Technical Business Analyst to join its City Centre office. You'll be the link between legal teams, IT and the business, making sure case management systems and legal workflows run efficiently and compliantly. The role Gather requirements from fee earners and department heads … supporting configuration, workflows, templates and automation Test new features, integrations and releases, and run UAT Build MI/BI reports and dashboards covering SLAs, case progress and KPIs Design leaner processes and support low-code/no-code automation (Power Platform) Ensure all solutions meet UK GDPR ...

Technical Business Analyst to join its City Centre office. You'll be the link between legal teams, IT and the business, making sure case management systems and legal workflows run efficiently and compliantly. The role: Gather requirements from fee earners and department heads … supporting configuration, workflows, templates and automation Test new features, integrations and releases, and run UAT Build MI/BI reports and dashboards covering SLAs, case progress and KPIs Design leaner processes and support low-code/no-code automation (Power Platform) Ensure all solutions meet UK GDPR ...

will deliver user stories end to end, from configuration and integration through to testing and deployment. Key Responsibilities Design, configure and build Pega case types, flows, UI, data pages, decisioning rules and integrations. Translate user stories and acceptance criteria into working, guardrail-compliant Pega features. Build and test REST … Certified Pega Senior System Architect (CSSA). Solid hands-on development experience on Pega Platform/Pega Infinity in enterprise environments. Strong knowledge of case management, data modelling, UI, activities, data transforms and declarative rules. Experience building and consuming REST and SOAP services in Pega. Experience working ...

Part 2 completed. Extensive experience delivering large-scale Pega Platform implementations as a Lead System Architect, with strong knowledge of Pega Infinity, case management, data modelling and integrations. Strong experience in Pega performance tuning and troubleshooting, including PAL, PDC and DB Tracer. Proven experience leading and mentoring distributed ...

bettering the lives of legal professionals while increasing access to justice.Summary:Clio Operate, formally ShareDo, is a cutting-edge, adaptive work management platform that empowers large law firms to create customised solutions for managing their work processes. We focus on mid-sized to large law firms that use Clio … Operate as their Case Management System to streamline operations, boost profitability, and enhance the client experience.In March 2025, Clio — the global leader in cloud-based legal technology — announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio also has offices in Toronto, Calgary, Dublin, Manchester, and Sydney ...

direct customer inquiries, and provide product feature assistance to clients within the DISCO platform, making critical workflow decisions within established guidelinesWhat You'll DoProject Management & Delivery: Collaborates with other Project Managers and cross-functional team members, such as Forensics, Data Operations, Disco Desk, and Client Success, to deliver superior … Builds rapport and establishes open communication with clients regarding DISCO usage, status reporting, and core product functionality. Acts as a DISCO ambassador throughout the case lifecycle, and delivers product training to attorneys, paralegals, and litigation support specialist.Who You Are1+ years of eDiscovery project management experience (or equivalent education ...

transformation pipelines for SIEM, EDR/XDR, IAM/PAM, CMDB, vulnerability scanners, cloud security platforms, threat intelligence feeds, security data lakes, and case-management systems. Develop entity extraction, identity resolution, deduplication, schema mapping, relationship inference, confidence scoring, temporal modeling, and graph enrichment capabilities. Model assets, applications, users … security assistants that combine graph traversal, vector retrieval, structured evidence, LLM reasoning, citations, and human approval controls. Partner with SOC, threat intelligence, IAM, vulnerability management, cloud security, architecture, data engineering, and product teams to convert operational problems into reusable graph-powered capabilities. Own technical design reviews, coding standards, model ...

using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear … approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering ...

business functions. Contributing to new product capabilities, particularly across payments, telecommunications and utilities. Supporting Salesforce platform improvements, integrations, sales processes, customer service workflows and case management. Delivering changes incrementally, focusing on tangible business value and continuous improvement. Balancing competing priorities while maintaining a consistent and maintainable architectural approach. ...

service delivery within a local authority.Working knowledge of relevant ICT policies, standards and procedures, including information security and data protection.Understanding of incident, request and case management processes within an ICT service.Knowledge of good customer service practice and supporting users with differing levels of ICT confidence.Awareness of continuous improvement … users on IT systems or digital tools.Experience of working with business users to understand requirements and support appropriate solutions.Experience of maintaining accurate records, case notes or system information in line with agreed processes.Experience of working to deadlines and managing competing priorities in a busy service environment.Experience of working collaboratively ...

ensuring tasks are followed through to completion. While basic IT support knowledge is required, the position is primarily focused on IT administration, asset management, onboarding and offboarding, supplier coordination, and helping managers follow agreed IT processes. You will act as a central point of contact for service requests, working … Experience in administration, customer service, service desk or IT support, with basic hardware and software troubleshooting knowledge being strongly desirable. Strong organisational and time management skills alongside attention to detail and proactiveness. Confident and respectful communications with users, managers and suppliers. Working knowledge of Microsoft 365 applications - experience ...

with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products … Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations ...

Centre. Ability to interpret business requirements as well as solution architect designs and translate them into functional CRM and contact centre solutions. Knowledge of case management, queues, routing, SLAs, voice, email and digital customer channels. Experience with telephony integration, including Teams Phone, Direct Routing, ACS and SIP-based … voice solutions. Experience using Power Platform technologies including Dataverse, Power Automate and Power BI. Experience supporting solution deployments, testing, release management and promotion between development, test and production environments. Strong troubleshooting, stakeholder engagement, and documentation skills. Understanding of security, governance, and data protection requirements. Role Purpose Functional Developer ...

Centre. Ability to interpret business requirements as well as solution architect designs and translate them into functional CRM and contact centre solutions. Knowledge of case management, queues, routing, SLAs, voice, email and digital customer channels. Experience with telephony integration, including Teams Phone, Direct Routing, ACS and SIP-based … voice solutions. Experience using Power Platform technologies including Dataverse, Power Automate and Power BI. Experience supporting solution deployments, testing, release management and promotion between development, test and production environments. Strong troubleshooting, stakeholder engagement, and documentation skills. Understanding of security, governance, and data protection requirements. Role Purpose To configure, deploy ...