51 to 75 of 85 Case Management Jobs in England

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

Level Governance – Expert Level Digital and Data – Practitioner Level Business Change and implementation – Practitioner Level Desirable Experience of working with and delivering Legal Practice Management Systems Experience of delivering case management systems ...

into Agile user stories Proven knowledge of the full change and delivery lifecycle Highly Beneficial: Experience working in both law firms and insurance firms Case management systems, insurance market knowledge, reporting and systems migration experience Business Analysis or Agile certification ...

with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products … Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations ...

supporting an exciting Yorkshire-based, fast-track Technology business in recruiting a standalone People & Culture Advisor to provide both HR and general office management duties. Role Overview: As People & Culture Lead, reporting directly to the Chief Operating Officer, you will champion a positive workplace culture while ensuring compliance with … company policies. This role encompasses a broad spectrum of HR responsibilities, from recruitment to employee relations, and also includes overseeing office operations and facilities. Case management/employee relations activity is not likely to take up a large part ofyour time asManagers are encouraged tohave honest and open ...

functional expertise across Dynamics 365 CRM modules: Sales Customer Service Customer Insights/Marketing Field Service (where applicable) Define standards for: Business Process Flows Case management, SLAs, queues Forms, views, dashboards, and automations Identify optimisation and automation opportunities using: Dynamics 365 native capabilities Power Platform (Power Automate, Power ...

user adoption, confidence and engagement. Working closely with the L&D Manager, departments and stakeholders, the postholder will support the successful use of our case management system (Salesforce), in-house platforms, collaboration tools and evolving AI solutions. We are not looking for agency support, we welcome direct applications ...

Senior RevOps Associate will primarily support the Exchange GSA and Key Accounts as well as the Exchange Delivery teams. Key responsibilities include:ƒ CRM Management & Support: Assist in updating and maintaining the CRM system (e.g., Salesforce) to ensure data accuracy and consistency. Partner with commercial teams to support … adoption, ensure processes are followed, provide trouble shooting assistance and deliver training as needed. Identify enhancements and technical improvement requests, assist with case management, logging incidents with accuracy, coordinating with the Salesforce technical team, Revenue Operations team and other business applications teams as required to drive timely resolution ...

internal departments to ensure seamless resolution of customer enquiries and distributor support. Maintain comprehensive technical and customer documentation, including knowledge base content, FAQs and case records. Support customers, distributors and internal teams with technical, service, warranty and digital platform queries. Key skills & experience: Experience in customer service, technical support … equivalent industry experience. Proficiency with CRM, ticketing systems and digital tools, ideally including LMS or SaaS platforms. Practical experience with customer support processes, case management, and digital engagement platforms. Strong problem-solving and analytical skills, with high attention to detail and accuracy. Effective communication and teamwork abilities, with ...

product roadmap for Care & Arranger, prioritising improvements that reduce manual work and enhance service quality. Leading the modernisation of internal operational tools , including scheduling, case management and communication capabilities. Acting as the voice of the user , engaging directly with frontline colleagues to understand pain points and opportunities. Facilitating … third-party vendors and digital partners where required. What we're looking for This role would suit someone who: Has proven experience in product management , ideally owning internal or operational systems rather than purely customer-facing products. Is comfortable balancing user needs, business outcomes and technical constraints . ...

segments used across regulatory programmes. * Own external and regulatory reporting requirements with a focus on precision and timeliness. * Support correspondence-driven processes, including case management and tracking activity. Your Skills and Experience * Strong SQL skills with the ability to work confidently with complex queries. * Proven experience producing accurate ...

team and be the specialist for legal application support, including InTapp, iManage, Bighand, Laserforms, and any other relevant legal applications, including HR, case management, and finance systems. This means you will be the escalation point in the incident and problem management processes and become the legal application ...

team and be the specialist for legal application support, including InTapp, iManage, Bighand, Laserforms, and any other relevant legal applications, including HR, case management, and finance systems. This means you will be the escalation point in the incident and problem management processes and become the legal application ...

systems to high standards, on budget and on time. Key Responsibilities and Duties Diagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/… ability to correspond with a wide variety of people, such as trades persons, executives, and designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping. Able to carry out tasks that may involve lifting and moving equipment, with ...

skills, engaging confidently with CLOs, the Monitoring Officer, Legal and colleagues across the organisation.- Confidence using Microsoft Office (Outlook, Word, Excel, Teams) and digital case management tools.- Flexibility, resilience and a proactive, self-starting approach.Experience in information governance, customer service, regulatory compliance or administrative roles is desirable; however ...

ticketing systems to log, track, prioritise, and resolve incidents in line with service level agreements (SLAs). Escalate issues appropriately and follow established incident management and escalation procedures. Document support interactions, including client enquiries, troubleshooting steps, and resolutions, to ensure accurate tracking and reporting of support activities. Create, update … support product improvements. Provide feedback on recurring issues, potential enhancements, or software bugs to help optimise system performance. Utilise help desk, ticketing, and case management tools to manage support workload. Support configuration, updates, and usage queries relating to internal platforms and operational systems. Requirements: Strong understanding of software ...

looking for a skilled business analyst who has worked in the legal sector previously, ideally with experience of working with/developing Proclaim legal case management software. Hybrid working Strong salary dependent on experience Interesting and varied projects The role will involve providing the link between stakeholders ...

small team so therefore lots of autonomy. Ideally you can demonstrate a background in - AI/Automation tools - prototype builds Legal accounting, Finance, Legal Case management Data privacy - compliance/regulation UX led product design - turning workflows into intuitive user experience If you can showcase where ...

conduct forensic examinations of digital devices (e.g. computers, mobile phones) in order to acquire and process evidential data and produce factual reports. Key Responsibilities Case management and forensic analysis of computer and mobile devices. Securing and preservation of digital evidence. Procedure and documentation development. Contribute to achieving ...

engagement. What you’ll be doing Running workshops to understand HR processes and identify improvement opportunities Designing future-state HR journeys such as onboarding, case management, and lifecycle services Translating business requirements into ServiceNow HRSD solutions Supporting configuration, testing, deployment, and adoption of HRSD capabilities Working with ...

certified Beacon CRM partner and also deliver selected Salesforce projects within the not-for-profit space. Their work supports organisations with fundraising, case management, volunteering and impact reporting systems. Helping charities operate more effectively and focus on delivering real social impact. This is not a traditional internal ...

AsaPayrollCustomerSupportAgent,you'llrepresentZellisinbothinternalandcustomer-facinginteractions,deliveringhigh-quality,multi-channelsupportforoursoftwaresolutions.YoullworkwitharangeofstakeholdersHR/Payrollmanagers,Finance,ITprofessionalstoresolveissues,improveservicedelivery,andenhancethecustomerexperience. Wewillprovidefullproducttraining,supportedbyyourteam,butyoullneedtobetechsavvyideallywithaPayrollbackgroundandathirsttolearnwithinterestindevelopingacareerinasoftwaresupportenvironment. KeyResponsibilities TechnicalSupport :ProvideexpertpayrollrelatedsupportacrossZellisproducts,resolvingsoftwareanddata-relatedissues,andcontributingtoproductimprovement. CaseManagement: HandlePayrollrelatedsupportcasesthroughtoresolution,ensuringtimelycustomerupdatesandSLAcompliancewhiledeliveringapositivecustomerexperience. KnowledgeSharing :KnowledgeArticlecreation. Collaboration :Provideinputinsupportteaminmeetings,followdefinedsupportprocedures,andhelpdrivecontinuousimprovement. Travel&Flexibility :OccasionaltraveltoZellis/customermayberequired.Occasionalon-callsupport(evenings/weekends)onarotabasis. Skills&Experience PriorexperienceinaPayrollprocessing,advisoryorcustomersupportrolewithdemonstrableknowledgeofPayrolllegislationandbestpractice Provenexperienceincustomerserviceorcustomersupportrole ProficientwithPayroll&casemanagementsoftwareaswellastheMicrosoftsuiteofproducts ExperiencewithSLAs ...

substandard installations and provide effective resolutions Manage inbound and outbound calls and cases in line with agreed processes and SLAs, using the Salesforce case management system and recording all relevant customer interactions. Build and maintain professional relationships with all internal and external customers Technical Support Advisor experienced required ...

you. What you’ll be responsible for Ownership of physical server health, lifecycle, and readiness Hardware fault investigation and coordination to resolution Vendor case management, escalations, and RMAs Planning and executing refresh, replacement, and firmware activities Working with data centre teams on installs, cabling, and break/… OneView, iLO, and Redfish APIs Linux exposure for provisioning and troubleshooting NetBox or similar CMDB/asset tools Ansible or infrastructure automation experience Vendor management and RMA handling experience Enterprise hardware platforms: HPE, Dell, Supermicro, Lenovo Strong ownership mindset and documentation discipline Nice-to-Have Experience in low-latency ...