51 to 72 of 72 Case Management Jobs in England

enterprise risk and compliance platforms. The role spans a mature RegTech (Obligation to Control) implementation entering build, alongside an earlier-stage Third Party Risk Management (TPRM) initiative focused on prototyping and roadmap definition.This is a non-hands-on leadership role, requiring strong delivery discipline, the ability to translate complex … Senior Technical Project Manager Strong understanding of the full software development lifecycle Proven ability to assess feasibility, scope, and delivery approach Experience delivering workflow, case management, or integration-led solutions Comfortable coordinating multiple teams rather than building hands-on Strong stakeholder management in complex, regulated environments Experience ...

incidents to the Level 2 SOC (outsourced) or internal incident response teams, ensuring complete and accurate handoff documentation. Incident Documentation: Create and maintain detailed case notes, timelines, and evidence within the case management system to support investigations and compliance requirements. Collaboration: Serve as the coordination point between ...

line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk • Logging detailed and accurate information into the case management system • Taking responsibility for your personal call queue, ensuring that all tickets are kept up to date and closed in a timely fashion ...

external customers Act as a customer advocate , ensuring high satisfaction and success Troubleshoot and perform root cause analysis across platform features Maintain excellent case hygiene and documentation standards Communicate effectively via case management systems, phone, and digital channels Build and maintain deep technical expertise in assigned product ...

Senior RevOps Associate will primarily support the Exchange GSA and Key Accounts as well as the Exchange Delivery teams. Key responsibilities include:ƒ CRM Management & Support: Assist in updating and maintaining the CRM system (e.g., Salesforce) to ensure data accuracy and consistency. Partner with commercial teams to support … adoption, ensure processes are followed, provide trouble shooting assistance and deliver training as needed. Identify enhancements and technical improvement requests, assist with case management, logging incidents with accuracy, coordinating with the Salesforce technical team, Revenue Operations team and other business applications teams as required to drive timely resolution ...

experience and attributes required: Essential: Strong administrative skills with a hands-on, problem-solving approach Confident using and updating digital systems (Views or similar case-management systems) Ability to learn new workflows quickly and support others to do the same Experience producing clear, user-friendly guides or instructions ...

aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows ...

aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows ...

aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows ...

aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows ...

year experience architecting/designing Dynamics 365 Customer Service solutions in enterprise environments Strong hands-on experience with Dynamics 365 Customer Service, Omnichannel, and case management Proven ability to design and build POCs, demos, and reference implementations Deep understanding of Power Platform (Power Apps, Power Automate, Dataverse, Power … capabilities with configuration and customisation Desirable skills/knowledge/experience: Experience with Copilot, AI-enabled customer service, or knowledge management solutions Exposure to public sector or highly regulated industry programmes ...

Senior ShareDo Developer - Home Working A Senior ShareDo Developer with excellent ShareDo development or similar case management development experience is required by a leading UK law firm. You can be based anywhere in the UK, as they will allow remote working and have offices all over the UK. ...

ShareDo Developer - Home Working Senior ShareDo Developer with excellent ShareDo development or similar case management development experience is required by a leading UK law firm. You can be based anywhere in the UK, as they will allow remote working and have offices all over the UK. You will ...

Configuration Specialist I am currently recruiting for a Mosaic Software Configuration Specialist to support the ongoing development and improvement of a core social care case management system. This is a hands-on technical role focused on configuring, testing, and supporting Mosaic to meet the needs of Children ...

Configuration Specialist I am currently recruiting for a Mosaic Software Configuration Specialist to support the ongoing development and improvement of a core social care case management system. This is a hands-on technical role focused on configuring, testing, and supporting Mosaic to meet the needs of Children ...

queries Manage the IT budget, ensuring cost-effective solutions without compromising quality Monitor systems for potential threats Maintain and support the firm’s Case Management System – Partner for Windows (Tikit) Take the lead on all projects Liaise with and manage third party vendor relationships, including software and hardware ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

Mosaic Systems Training Specialist I am currently recuiting for a Systems Training Specialist with strong hands-on experience of the Mosaic case management system. The Mosaic Stsyems Training Specialist will design and deliver engaging training for social care users, supporting effective system adoption and confident use across frontline ...

Shift Left: Participate in design and requirements sessions, clarifying how A/Cs are tested before a single line of code is written. Test Case Management: maintain and expand our TestRail repository. You will decide what needs a manual pass and what candidates should be handed … Verify consistency across our web dashboard and mobile apps, ensuring data syncs correctly between the Rails backend and the client devices. The Tech Environment: Management: TestRail, Jira. Web: Vue.js (Frontend), Ruby on Rails (Backend). Mobile: Native Swift (iOS) & Native Kotlin (Android) as well as React Native. Note: While ...

date Essential Experience Strong administrative background working with large datasets or databases Excellent attention to detail and accuracy Experience using structured systems (HR systems, case management, or content platforms) Comfortable working at pace and managing multiple updates Desirable Any experience with ServiceNow Background in HR, People Services ...

fostering technical excellence. What You’ll Do Project Leadership: Determine project requirements, develop work schedules, and delegate tasks to meet project goals. Team Management: Lead a team of engineers, ensuring the highest standards in product delivery and facilitating cross-team communication. Stakeholder Liaison: Act as a bridge between technical … teams and various stakeholders, including management, product managers, and product designers. Reporting & Risk: Prepare progress reports, deliver presentations to relevant stakeholders, and identify risks to develop contingency plans as needed. Who You Are Experience: 10+ years of software engineering experience, with 3+ years in a leadership or management ...

centres of excellence to provide both proactive and reactive ER support. The position requires a strong balance of strategic thinking and hands-on case management. Key Responsibilities include: Partner with HR Business Partners, People/HR teams, and Legal to deliver change management initiatives (e.g., restructures, redundancies, TUPE … provide expert guidance Manage and resolve sensitive ER issues, including conducting thorough investigations and making objective recommendations Provide coaching to managers Maintain accurate case documentation Identify trends through ER data and recommend improvements to processes Contribute to continuous improvement initiatives About you: You will have a Degree (or equivalent ...