london, south east england, United Kingdom Hybrid / WFH Options
VMA GROUP
PE investment and is now onto a new & exciting chapter/growth phase. It’s an exciting time to jump on board, and my client is looking for someone just as enthusiastic to help shape the future. If you're passionate about performance marketing and ready to make a More ❯
global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the … have an exciting opportunity for an energetic, proactive Senior Customer Success Manager to join our fantastic team. The successful candidate will be managing a client base of both Commerce and Engagement clients. Your responsibilities will include developing strong relationships with customers, connecting with key business executives and stakeholders, and … preparing Customer Success Plans (CSPs) as appropriate. Senior Customer Success Managers also answer client queries and identify new business opportunities among existing customers. You will also be targeted on and responsible for securing the renewal of your customers. In this role, you will liaise with cross-functional internal teams More ❯
dives into the deepest containers, wrangles Kubernetes like a pro, and makes DevOps teams breathe a sigh of relief. Your day might include onboarding a new customer, crafting smart observability strategies, and explaining complex concepts to a C-level executive without using interpretive dance (unless that's your More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Experis
platform for comprehensive decision making. Application workflow management: Configuring application processes within PowerCurve, including data capture, validation, and decisioning steps to streamline the customeronboarding Experiance. Performance monitoring: Tracking key metrics like approval rates, default rates, and customer acquisition costs to analyze the effectiveness of decisioning strategies and More ❯
own projects, teams and the wider practice! This EPM partner are open to all EPM experience and will provide full training on Board! Our client offer a fantastic social working culture, high progression, reward, application, and responsibility, all on a flexible hybrid arrangement in London! The Ideal Presales Lead More ❯
own projects, teams and the wider practice! This EPM partner are open to all EPM experience and will provide full training on Board! Our client offer a fantastic social working culture, high progression, reward, application, and responsibility, all on a flexible hybrid arrangement in London! The Ideal Presales Lead More ❯
for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests … services to end users and clients. Responsibilities: Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide … tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client on-boarding. Complete exchange reporting and compliance audits. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks. Project Support … IT infrastructure projects, such as server upgrades, cloud migrations, and network improvements. Support the on boarding of new clients, including hardware and software configuration. Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service More ❯
financial services industry whilst delivering improved workflows and productivity to our clients. You will quickly be onboarded to be autonomous in delivering your own client projects and additionally providing support to Senior Consultants on more complex ones. A big part of your role will be ensuring clients use the … solutions to clients Identify future opportunities within the account and pass the information across to the relevant sales or pre-sales contact within UpSlide Client Relations Handle client relations through effective communication throughout the project duration Lead requirement gathering scoping meetings Product Knowledge and Contributions Submit valuable feedback … and feature requests Support the product team on client insights where required Create Zendesk articles and videos for the UpSlide user community Your growth At UpSlide, your career growth is a priority. We've designed a clear and supportive career path to help you thrive from day one. You More ❯
product expertise through demos, e-learning, live trainings, documentation, and implementation support. In this role, you will serve as a project manager for customeronboarding and implementation in the UK and EU markets (and international as needed), and contribute to development of ongoing customer education through scalable, innovative … position. Help us shape the future of our onboarding programs while driving platform adoption and success! What You'll be Doing Understand Client Goals and Objectives: Collaborate with Sales, Customer Success and clients to identify key success metrics and client goals that will be tracked and … optimised across the client lifecycle. Project Management: With a focus on customers in the EMEA market, lead onboarding timelines from initial kick-off to client valuation, ensuring timely communication with clients and internal stakeholders throughout onboarding delivering on contractual milestones. Self-Serve Curriculum Development More ❯
we go the extra mile for our clients – they are not just a ticket in the helpdesk system! We prioritise direct interactions, frequently visiting client sites and maintaining open lines of communication. Role Overview After onboarding several new clients, we're looking for a skilled IT Support … You Can Expect High degree of autonomy with exposure to the latest technologies Build strong relationships with clients, both on-site and remotely Understand client needs and propose effective solutions Regular client site visits (approximately two days a week) Participate in multiple upgrade projects annually Engage in ongoing … and associated networks, including backup systems Provide contract and ad-hoc support through telephone, remote, and onsite methods Develop processes and documentation, handle new client requests, and manage contract renewals Continuously enhance our remote management and monitoring suite, focusing on client security and helpdesk integration Technical Skills Essential More ❯
Group & Parallel, please follow the link below: Home - Sewell Group url removed parallel mapping and data visualisation Key Responsibilities Manage the end-to-end client journey for SHAPE, from initial onboarding through to subscription renewal. Serve as the primary point of contact for assigned clients, building and … maintaining strong, long-term relationships. Understand client goals, challenges, and product requirements to offer tailored guidance and recommendations. Ensure successful implementation and smooth adoption of SHAPE within client organisations. Use data analytics to monitor client usage of SHAPE and identify trends, patterns, and areas for optimisation. Provide … the product, ensuring they realise the full value of their subscription. Support in the coordination of the customer helpdesk, to troubleshoot and resolve any client issues or concerns related to product functionality or usage. Collaborate with the communications team to create engaging product collateral that communicates the value and More ❯
Hessle, England, United Kingdom, East Riding of Yorkshire Hybrid / WFH Options
Sewell Group
Group & Parallel, please follow the link below: Home - Sewell Group ((url removed)) parallel | mapping and data visualisation Key Responsibilities Manage the end-to-end client journey for SHAPE, from initial onboarding through to subscription renewal. Serve as the primary point of contact for assigned clients, building and … maintaining strong, long-term relationships. Understand client goals, challenges, and product requirements to offer tailored guidance and recommendations. Ensure successful implementation and smooth adoption of SHAPE within client organisations. Use data analytics to monitor client usage of SHAPE and identify trends, patterns, and areas for optimisation. Provide … the product, ensuring they realise the full value of their subscription. Support in the coordination of the customer helpdesk, to troubleshoot and resolve any client issues or concerns related to product functionality or usage. Collaborate with the communications team to create engaging product collateral that communicates the value and More ❯
and thrive. As we continue to expand, we are looking for an ambitious, experienced professional to lead our new business efforts and develop lasting client partnerships. This is a key role within our team-perfect for a motivated self-starter who thrives in a fast-paced environment, enjoys winning … Establish successful working relationships and processes with new and existing clients: Utilise company CRM system to improve customer service, retention and sales growth Understand client needs and tailor solutions based on strategic business objectives Lead on-boarding processes for new clients Oversee new client accounts and associated project … implementing company marketing and sales campaigns Take a lead role in at least one key internal department e.g. HR, Health & Safety Provide support to client services delivery team as required Key Skills & Qualifications Essential: 3-4 years experience in business development, ideally in advertising/marketing Proven success in More ❯
Following a period of rapid growth and with some of the UK's most exciting clients on board, our client is looking for a passionate and organised Technical Coordinator to join our growing team. What's the Opportunity? Reporting to the Head of Technical, you'll play a crucial More ❯
for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests … services to end users and clients. Responsibilities: Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide … tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client on-boarding. Complete exchange reporting and compliance audits. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across More ❯
worth individuals. PWM leverages a global technology platform offering, an integrated suite of tools, and applications to service clients. This platform helps realize a client's goals and objectives, develops, and implements an integrated wealth management plan and delivers first-class client service. Across AWM, our growth is … worth individuals. PWM leverages a global technology platform offering, an integrated suite of tools, and applications to onboard clients. Our software helps realize a client's goals and objectives, develops, and implements an integrated wealth management plan and delivers first-class client service. The successful candidate will join … investment management. Wealth Management Engineering plays a pivotal role in building the tools and applications our business needs to effectively manage and support our client's diverse requirements. We support the entire user experience starting with onboarding through to maintenance, transfers, reporting, as well as providing clients More ❯
FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that … high-profile contacts, cutting-edge technology and the financial services industry. About You The candidate will be part of the Onboarding team (Client Services) and exposed to all asset classes (Equities, Futures and Options, Fixed Income and FX) and all types of flow (Cash, DMA, Algos, Portfolio … Side/Sell-Side Onboarding: Build and set up new FIX sessions to connect FlexTrade clients and brokers/exchanges. On-board client and broker connections to our FlexLINK FIX network. Onboard existing clients with new destinations and for new asset classes. Work with development and Implementation More ❯
Central London - Hybrid (3 days on-site) Are you an accountant or bookkeeper who is passionate about delivering exceptional customer experiences? Our accounting SaaS client is looking for a Customer Success Manager/Service Delivery Manager to help sales partners and customers succeed through expert onboarding, training … and strategic support. What You'll Do: Support sales partners with onboarding, strategy execution, and customer training. Act as the first point of contact to resolve complex customer queries with empathy and problem-solving expertise. Conduct consultative conversations, identifying customer pain points and providing tailored solutions. Utilize your … accounting expertise in a customer-focused role, we'd love to hear from you! The next steps will be shared with shortlisted candidates ASAP. Client Description Our Client is a global technology platform that specializes in overcoming the world's most important financial challenges. Their products and services More ❯
Who we are looking for We are looking for someone with a track record of success in testing within large, complex, client facing transformation programs. The Alpha Global Testing Practice is focused on the strategy, planning, execution, and overall management, of end-to-end platform testing during Alpha implementations … the data that persists across the platform, our clients, and industry partners. The right candidate will have experience and proven success in managing senior client and internal stakeholders, overseeing and driving complex project plans, managing change, understanding and testing data models, business workflow, and systems architecture. This role will … mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for This client facing role will be responsible for managing a client implementation program globally to onboard the client to State Street's Alpha platform More ❯
experience in consulting, financial services or FinTech operations. This role is essential for supporting both the BizOps and Sales teams to drive the customeronboarding process. The ideal candidate will have a background in banking, management consulting or other quantitatively driven financial services roles, and will possess strong … and meticulous attention to detail, coupled with an eagerness to contribute to a fast-paced and rapidly scaling FinTech environment. Key Responsibilities 1. CustomerOnboarding, Data Analysis and Risk Assessments Conduct thorough analysis of revenue, payment history and credit data to assess prospective and existing customers, including evaluating … assessing financial risk. Monitor customer performance and identify risks related to invoice purchasing and advances and support the credit team with ongoing portfolio and client risk analysis activities. Set up and configuration of customers onto the Revving platform. Support sales teams with analysis and evaluation of new clients. Work More ❯
experience in consulting, financial services or FinTech operations. This role is essential for supporting both the BizOps and Sales teams to drive the customeronboarding process. The ideal candidate will have a background in banking, management consulting or other quantitatively driven financial services roles, and will possess strong … and meticulous attention to detail, coupled with an eagerness to contribute to a fast-paced and rapidly scaling FinTech environment. Key Responsibilities 1. CustomerOnboarding, Data Analysis and Risk Assessments Conduct thorough analysis of revenue, payment history and credit data to assess prospective and existing customers, including evaluating … assessing financial risk. Monitor customer performance and identify risks related to invoice purchasing and advances and support the credit team with ongoing portfolio and client risk analysis activities. Set up and configuration of customers onto the Revving platform. Support sales teams with analysis and evaluation of new clients. Work More ❯
requires the ability to balance multiple competing priorities - on any particular day you could be diagnosing a complex system issue, working with an external client to help them on-board to our platform, writing new monitoring queries to drive our alerting, or coordinating across multiple teams to manage the … point of contact for technical queries from our B2B clients Proactively monitoring the day-to-day availability and health of both our internal and client-facing platforms Coordinating any response required to issues with the platform, taking ultimate responsibility for seeing incidents through to resolution Assisting with the technical … onboarding of new B2B clients, helping them get up and running with our API Working to improve our ability to effectively support our platform, including improving our monitoring and alerting capabilities Innovating our support processes to drive better outcomes for our clients What we offer Everyone owns a More ❯
and Fact Tables. Finance or Insurance domain Reporting Tools: Power BI, Cognos, MicroStrategy. What is in it for you? As we're responsive to client demands, your role will be varied and challenging, providing you with an opportunity longer-term to work with a wide variety of high-profile … training programme is further enhanced through a variety of softer skills training sessions focusing on your relationships and leadership skills. In addition to the client projects and training, our employees are also rewarded with various other benefits as part of your employment: Our dedicated internal Careers Service. Competitive salary More ❯
Do you have experience in Equities Electronic Trading? Do you have a track record in business development & building client relationships? We're looking for an Equities Electronic Trading Salesperson to: Actively seek out new client prospects (working in collaboration with teams across Global Markets) Work alongside Senior Electronic … Trading Sales to support client pitches. Manage the execution onboarding process for new clients. Develop execution relationships with assigned clients Provide first-class client service, with responsibility for providing support for all aspects of each client's specific needs, with the goal of making UBS … with other regions whilst working closely with other units within Execution. Your expertise: 2 - 5 years relevant experience in Cash Equities Electronic Trading Prior client facing experience required- preferably at a Tier 1 investment bank/Broker Ability to manage complex client relationships Excellent communication skills, able to More ❯