1 to 25 of 520 Customer Insight Jobs in England

Head of Data & Customer Intelligence Company: Albany Beck Location: London OR Birmingham – Hybrid Working Model Engagement Type: Permanent Client Industry: Financial Services About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with … passionate about your learning journey and committed to your professional and personal development. Role Overview Albany Beck is seeking an experienced Head of Data & Customer Intelligence to work on a long-term deployment in the Commercial Banking division of our leading global Financial Services clients, based in London. This ...

product messaging, and other owned channels. Sitting at the center of eBay's growth engine, the team plays a critical role in deepening customer engagement, strengthening loyalty, and driving meaningful business impact, contributing approximately 10% of total company revenue through owned CRM channels. We are seeking a highly driven … customer-focused leader to join our Global Buyer CRM. This role will be responsible for shaping how CRM understands, prioritizes and activates customers across our most significant markets. This is a senior strategic leadership role at the heart of CRM's AI transformation. You will ensure our Global Markets ...

Director of Customer Experience Location: Hybrid working with travel across MTVH's operating regions London/Nottingham Salary: Competitive Executive Package Contract Type: Permanent Reimagine Customer Experience at One of the UK's Leading Housing Providers At Metropolitan Thames Valley Housing (MTVH), we are delivering … Future transformation, modernising services, investing in technology and reshaping the way customers experience housing services. We're looking for an exceptional Director of Customer Experience to join our Senior Leadership Team and lead this transformation. This is more than a customer services leadership role. It is an opportunity ...

Product & Customer Experience Officer plays a key role in leveraging data and customer insights to enhance customer experience, support business decision-making, and drive continuous improvement across the organisation. The role involves analysing datasets, customer behaviours, and feedback to identify trends, opportunities, and areas for enhancement … that improve customer outcomes, satisfaction, and engagement. Working closely with stakeholders across the business, this role will use analytical expertise to inform strategic initiatives, support data-driven decision-making, and contribute to digital transformation programmes that improve operational efficiency and deliver cost savings. The role will also support customer ...

Working in the Analytics team, the Customer Insight Manager provides delivery of commercial value through the usage of analytical methods to deliver actionable insight. The aim is to understand, test, predict customer & marketing profitability and its associated levers. In your role, you will contribute to the development … business through: Exploitation of customer knowledge & insight Statistic survey of our portfolios Implementation of decision support tools Assuring visibility of customer insight within BNP Paribas Personal Finance and Strategic retail partners. KEY RESPONSIBILITIES ANALYTICS MANAGEMENT Understanding customer profile and behaviour of a credit customer ...

customers and use the findings to make strong recommendations? Are you skilled at building and maintaining strong working relationships? Do you have experience of customer driven change and improvement activity, with a passion for making sure customers receive an outstanding service? If so, we'd love to hear from … balance. Read more in the Benefits section below! Find out more about what it's like working at DVSA. Job description Join DVSA's Customer Insight team and help shape services around the needs of our customers. As a Customer Insight Specialist, you'll lead ...

customers and use the findings to make strong recommendations? Are you skilled at building and maintaining strong working relationships? Do you have experience of customer driven change and improvement activity, with a passion for making sure customers receive an outstanding service? If so, we'd love to hear from … balance. Read more in the Benefits section below! Find out more about what it's like working at DVSA. Job description Join DVSA's Customer Insight team and help shape services around the needs of our customers. As a Customer Insight Specialist, you'll lead ...

customers and use the findings to make strong recommendations? Are you skilled at building and maintaining strong working relationships? Do you have experience of customer driven change and improvement activity, with a passion for making sure customers receive an outstanding service? If so, we'd love to hear from … balance. Read more in the Benefits section below! Find out more about what it's like working at DVSA. Job description Join DVSA's Customer Insight team and help shape services around the needs of our customers. As a Customer Insight Specialist, you'll lead ...

customers and use the findings to make strong recommendations? Are you skilled at building and maintaining strong working relationships? Do you have experience of customer driven change and improvement activity, with a passion for making sure customers receive an outstanding service? If so, we'd love to hear from … balance. Read more in the Benefits section below! Find out more about what it's like working at DVSA. Job description Join DVSA's Customer Insight team and help shape services around the needs of our customers. As a Customer Insight Specialist, you'll lead ...

customers and use the findings to make strong recommendations? Are you skilled at building and maintaining strong working relationships? Do you have experience of customer driven change and improvement activity, with a passion for making sure customers receive an outstanding service? If so, we'd love to hear from … balance. Read more in the Benefits section below! Find out more about what it's like working at DVSA. Job description Join DVSA's Customer Insight team and help shape services around the needs of our customers. As a Customer Insight Specialist, you'll lead ...

Project/Customer Journey Manager Leeds/Hybrid Contract to February 27 Salary from £50,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect … countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. We are looking for an experienced customer centric Project/Customer Journey Manager (CJM) to join my clients team. The position is being offered on a contract to February 2027. ...

Project/Customer Journey Manager Leeds/Hybrid Contract to February 27 Salary from £50,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect … countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. We are looking for an experienced customer centric Project/Customer Journey Manager (CJM) to join my clients team. The position is being offered on a contract to February 2027. ...

make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We’re looking for a Senior Enterprise Customer Success Manager to join our Customer Experience team at Pleo. In this role, you’ll own a portfolio of large, complex, and strategically ...

make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe’re looking for a Senior Enterprise Customer Success Manager to join our Customer Experience team at Pleo. In this role, you’ll own a portfolio of large, complex, and strategically ...

Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits Category User Experience Design Closing Date 5 September 2026 Lead UX Researcher Insight leader. Practice builder. Ensuring customer insight shapes experiences across Asda’s digital and ecommerce journeys. We’re building a high-performing … team to raise craft, embed customer insight, and deliver exceptional end-to-end experiences. If you’re motivated by complex problems, working at scale, and the opportunity to shape a growing research practice, this is your chance. This is a hands‐on leadership role where you will lead ...

business enters an exciting phase of commercial growth, we're seeking a Product Lifecycle Manager (PLM) to become the voice of the customer internally and the face of the business externally. This is a highly commercial, customer-facing role sitting at the intersection of technology, product and market … strategy. Rather than focusing on day-to-day product delivery, you'll own the product throughout its lifecycle, ensuring customer needs, commercial opportunities and evolving regulatory requirements shape the future development of both the company's lidar technology and its cloud-based reporting platform. Working closely with customers, engineering ...

week, flexible working options available Contract: Fixed Term or Secondment for up to 12 months This role is being advertised as Data and Customer Insight Officer for advertising purposes. If appointed, you will be employed as Management Information and Customer Engagement Officer.We’re passionate about improving … future for our customers, our communities and the environment. If you are too, join us as a Management Information and Customer Engagement Officer and make a huge and meaningful impact. Your analysis and drive will help us to inform change and continue to improve our customer experience. ...

Product & Customer Experience Officer plays a key role in leveraging data and customer insights to enhance customer experience, support business decision-making, and drive continuous improvement across the organisation. The role involves analysing datasets, customer behaviours, and feedback to identify trends, opportunities, and areas for enhancement … that improve customer outcomes, satisfaction, and engagement. Working closely with stakeholders across the business, this role will use analytical expertise to inform strategic initiatives, support data-driven decision-making, and contribute to digital transformation programmes that improve operational efficiency and deliver cost savings. The role will also support customer ...

Product & Customer Experience Officer Location: Moorgate, London Salary: £35,000 - £40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This … exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain ...

Product & Customer Experience Officer Location: Moorgate, London Salary: £35,000 - £40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This … exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain ...

forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer … focus, what to build, how and where opportunity and risk present priorities for the business About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build ...

products and ensure nShift continues to stand out in competitive market.About the roleProduct Marketing sits at the intersection of Product, Marketing, Sales and Customer Success.Product Management defines what we build and why. Product Marketing ensures the market understands, values and adopts it. As our Product Marketing Manager … become the voice of the market inside nShift, bringing together customer insight, competitive intelligence and market trends to shape our go-to-market strategy and commercial messaging.You'll work closely with Product Management to translate product capabilities into compelling customer value, develop differentiated messaging, create engaging product ...

Customer Insight Analyst Birmingham City Centre | Hybrid | Permanent Up to £50,000 + 20% bonus We're recruiting a Customer Insight Analyst for an established organisation looking to strengthen its data and analytics capability. This is a hands-on analytical role for someone who enjoys getting … identifying what's driving performance and turning complex information into clear, practical recommendations. It's a commercially focused analytics role where you'll use customer, digital and campaign data to uncover insights that improve marketing performance, customer engagement and wider business decision-making. You'll work with ...

from Central Functions, working in partnership with Business Unit Managing Directors, Sales Directors and Group functions to drive sales performance, capability, consistency, governance and customer experience across the BU structure. The role supports the delivery of Group trading objectives by strengthening sales effectiveness, forecast discipline, pricing discipline, digital adoption … performance framework, ensuring they are practical, commercially focused and consistently adopted by Business Units.Leads sales improvement activity across the BU structure, using data, market insight, customer insight and operational feedback to improve reservations, conversion, pricing discipline, revenue, margin, completions and forecast accuracy.Uses Business Unit feedback to inform ...

Product Marketing Manager, UK is responsible for activating and delivering market-ready value propositions across Civica’s UK portfolio. The role turns proposition strategy, customer insight, messaging and commercial priorities into practical go-to-market activity that helps customer-facing teams clearly articulate Civica’s value … market. Working as part of the Product Marketing Activate & Deliver model, this role partners closely with Product Management, Sales Enablement, Marketing, Customer Success and Sales leadership to ensure propositions are launched, adopted and continuously improved. The role does not directly own Sales enablement, but works with Sales Enablement ...