151 to 175 of 212 Customer Insight Jobs in England

partnering with a leading organisation looking to appoint a D365 CRM Consultant to lead the strategy design and delivery of customer service solutions within a Microsoft ecosystem. This role sits at the heart of transformation activity, shaping how customer interaction platforms evolve and scale. The role … take ownership of the Dynamics 365 Customer Engagement (CE) Customer Service capability—leading both strategy and hands-on delivery. Key areas include: Designing and implementing D365 Customer Service Workspace, Omnichannel and Contact Centre solutions Delivering Live Chat, Voice and digital channel integrations Driving Teams telephony integration within ...

Capability leads, help build an FS AI business for PA. This will be achieved byleveraging deep expertise in AI and combine this with the insight, knowledge and resources already available within PA Consulting. Be instrumental in the execution of a go-to-market strategy to expand the firm … transformation, capitalising on emerging Agentic trends such as: Compliance Automation (KYC/AML/Regulatory Reporting) Fraud Detection and Prevention Autonomous Credit Risk Assessment Customer Service & Customer Journey Automation Trading, Treasury Automation Real-time monitoring and Operational Risk Management Manage and oversee engagements, deliver outstanding outcomes that will ...

solutions. Strong Solution Architecture and Technical Lead experience. Deep knowledge of: Dynamics 365 Sales Dataverse Power Platform Power Apps (Model-Driven Apps) Power Automate Customer Insights Sales Accelerator Strong hands-on development capability including: C# .NET JavaScript Plugins Custom Workflow Activities REST APIs Experience designing enterprise integrations using: Azure … Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Highly Desirable Banking, financial services, insurance, or regulated industry experience. Dynamics 365 Customer Insights experience. Azure DevOps and CI/CD experience. Microsoft Dynamics and Power Platform certifications. Experience leading offshore or distributed development teams. What ...

lever on workload health, consumption growth, and long-term value. This is an AI-native role. The RVP leads both the DSE team and customer engagements through AI-augmented ways of working, using AI to anticipate workload risk, scale proactive advisory, and surface insights at a depth and speed … relationships with strategic customers in the region to ensure paid support programs are positioned to serve current and future workloads on Snowflake. Accountable for Customer Satisfaction, retention, and successful post-sales delivery of paid support engagements against committed scope, SLAs, and outcomes. Lead the DSE team's contribution ...

transparent, with a product that customers genuinely enjoy using. We operate in a regulated environment and place a high value on clarity, trust, and customer outcomes. Design plays a central role in how customers experience our product and understand investing. It is one of our key differentiators … scale, we are investing in Design as a strategic function. We believe great design is not only about craft. It is about solving customer problems, influencing business outcomes, and making better decisions through research, data, and continuous learning. The role We are looking for a Head of Product Design ...

TalentNeuronis the world's leading provider of labor market analytics, delivering high-fidelity talent data on an unmatched global scale.TalentNeurondelivers actionable talent insight for every region of the world covering countries that collectively represent more than 90% of the world's GDP. Through deep investments in machine learning … Lead go-to-market planning for new product launches, features, and market expansion. Develop salesenablementassets (pitch decks, battlecards, case studies, pricing narratives). Translate customer insights, market trends, and competitive intelligence into actionable messaging. Brand & Market Presence Strengthen brand clarity and credibility across all customer touchpoints. Ensure consistent ...

digital platforms. This is an excellent opportunity to work across a schools and higher education-focused portfolio, helping to deliver products that meet customer needs, support commercial growth and align with wider strategic objectives. The role will suit someone with strong product management experience within education publishing, EdTech, English … products or product areas within an integrated English language learning and assessment portfolio, ensuring developments are viable, scalable, high quality and aligned with market, customer and business needs. Key responsibilities Product strategy and planning Develop and own specific products or product areas within the integrated English language learning ...

across the business. Design and implement effective data architecture, modelling and master data solutions that create a single, reliable foundation for reporting, analytics and customer insight. Enable seamless data flow across systems through modern integration approaches, helping the organisation unlock greater value from its data and improve operational efficiency. … delivery of strategic transformation programmes. Provide data architecture leadership across complex change initiatives, influencing stakeholders, resolving challenges and delivering high-quality solutions that enhance customer outcomes and long-term business value. What You’ll Bring You’ll have experience working collaboratively with Data Engineering, Architecture and Technology teams ...

machine learning and AI to make machines do the heavy lifting\n About the role \n We're looking for an experienced, analytical and customer-first Senior Product Manager to join our New Products team. You'll work closely with the MD to incubate products from … decisions that directly influence technical direction, architectural choices, and prioritisation Go deep technically with engineers on implementation details, trade-offs, and system design Conduct customer research, user testing, and SQL-based data analysis to generate insights Anticipate operational, technical, and regulatory bottlenecks well in advance and orchestrate dependencies Partner ...

onsite) | Hampshire or London | 6-Month Contract We're looking for an experienced Lead Product Manager to shape and deliver the product strategy for customer sales journeys across digital and telephony channels within a large, regulated organisation. Working with senior stakeholders across Product, Technology and Commercial teams … product roadmap, lead Product Managers and drive initiatives that improve customer experience and commercial performance. What you'll be doing Define and own the product vision, strategy and roadmap. Lead and mentor Product Managers within a cross-functional Agile environment. Improve digital and telephony customer journeys using data ...

major digital and technology transformation is looking for a commercially minded Senior Product Manager to lead a brand-new product domain focused on customer acquisition, digital journeys and ecommerce optimisation. This is an opportunity to take ownership of a high-profile product area, working at the heart of Product … ideas are translated into high-quality, deliverable outcomes. What you'll be doing: Owning the roadmap for a new digital product area focused on customer acquisition and ecommerce Working closely with Engineering, UX, BI, Marketing and Commercial teams to prioritise initiatives and maximise business value Leading backlog prioritisation ...

purpose-built to protect organisations from the full spectrum of cyber threats — integrating cutting-edge technology with human-centric pathways to deliver visibility, strategic insight, and decisive action. More than 42,000 businesses worldwide trust Mimecast to keep ahead of an ever-evolving threat landscape.We are one of only … Field CISO is not parachuting into a region from afar, but stepping into a geography where Mimecast already has genuine presence, colleagues, and customer relationships. Through our Resilience Together corporate social responsibility programme, we also invest time, resources, and funds in underserved communities across the regions in which ...

broad range of work across the UK Cards product. \n \n Driving product and growth initiatives \n\n You will identify opportunities to improve customer experience, engagement, conversion and business performance. \n Examples include: \n \n Designing and running experiments across acquisition, onboarding, engagement and retention \n Improving customer journeys, product features and servicing experiences Using data and customer insights to prioritise product opportunities Defining MVPs and validating ideas before committing engineering resources Working closely with engineering teams to deliver high impact improvements\n \n Building operational leverage and AI-enabled workflows \n\n We want someone ...

days in office) We are looking for a motivated, commercially minded and experienced Account Manager to manage and grow a portfolio of customer accounts across Schools and MAT's in the UK. You'll work cross functionally with teams such as Product, Marketing, Finance and Operations to deliver … strong customer experience and drive retention and growth. Key Responsibilities: Manage customer relationships to drive retention, engagement and expansion across accounts Build strong, trusted relationships with key stakeholders including c- suite and SLT Develop a deep understanding of each customer's priorities, challenges and success criteria Collaborate ...

senior legal stakeholders to unpack complex challenges and shape confident, value‐led decisions? Do you thrive in a consultative role where legal expertise, commercial insight, and technology come together to influence enterprise outcomes? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with … model creators for each individual legal use case. About the Role LexisNexis is evolving how legal work is delivered, using technology and insight to support law firms and in‐house legal teams. We are looking for a Strategic Business Development Lead, to work closely with our sales teams ...

legal stakeholders to unpack complex challenges and shape confident, value‐led decisions? \n Do you thrive in a consultative role where legal expertise, commercial insight, and technology come together to influence enterprise outcomes? \n About our Team \n LexisNexis Legal & Professional, which serves customers in more than 150 countries … model creators for each individual legal use case. \n About the Role \n LexisNexis is evolving how legal work is delivered, using technology and insight to support law firms and in‐house legal teams. We are looking for a Strategic Business Development Lead, to work closely with our sales ...

product strategy and roadmap, ensuring alignment with the company's growth objectives and long-term vision. Drive measurable improvements across product selection, pricing competitiveness, customer conversion, and fulfilment & delivery performance to maximise marketplace success. Lead the development of scalable marketplace capabilities, including seller onboarding, catalogue integration, pricing and promotional … tools, and logistics solutions. Design product prototypes, define requirements, manage testing and launches, ensuring solutions meet business objectives and customer expectations. Partner closely with commercial, technology, and operations teams to build a best-in-class marketplace platform that enhances both merchant and customer experiences. Collaborate with global leadership ...

bring these teams together into a cohesive growth strategy, ensuring every marketing activity contributes to awareness, pipeline and revenue. Working closely with Sales, Customer Success, Product and the Executive Leadership Team, you\'ll establish marketing as a key commercial growth function. What You\'ll Do Marketing Strategy & Leadership Define … revenue outcomes. Lead, coach and develop high-performing marketing leaders. Demand Generation & Growth Own Signal AI\'s demand generation strategy across the entire customer journey. Design scalable, multi-channel programmes that generate qualified pipeline across enterprise accounts. Develop Account-Based Marketing (ABM) strategies alongside Sales to engage strategic customers. ...

fast-paced, ever evolving, fun and friendly cross-functional squad environment. Teams are responsible for optimising and improving the VMO2 digital experience by solving customer problems while achieving business goals, through quick cycles of data-led experiments and innovation, maintaining excellent customer experience. \n This role is hands … data-driven and impact-focused. You will be responsible for providing evaluations based on experiments while turning web analytics, funnel analysis and customer insights into clear recommendations that shape business priorities and improve outcomes across the Digital journeys. \n Key responsibilities & accountabilities \n · \n Experimentation and optimisation ...

proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast … approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales ...

Sales and Product. You’ll build the SC function from the ground up while actively closing deals hands-on. This is a foundational, critical customer-facing role with high growth and leadership trajectory. This is an intense, hands-on role with full ownership. We expect you to push … functionality Build proof-of-concepts and demo environments for different verticals we sell into Partner with Product and Engineering to prioritize the roadmap with customer insights Create and standardize demo assets, playbooks, and technical collateral to scale the Solutions function and train future hires What sets ...

This role is ideal for someone who thrives at the intersection of business transformation, solution architecture, and hands‐on design, bringing together Dynamics 365 Customer Engagement, Power Platform, and enterprise integration capabilities to deliver scalable business solutions. This is not a standalone Power Platform position. You will play … pivotal role in designing and shaping complex solutions across the wider Microsoft ecosystem, helping organisations modernise legacy platforms, consolidate systems, and create seamless customer and operational experiences. Working closely with senior stakeholders, technical teams, and business leaders, you will own solution design from concept through to delivery, ensuring business ...

trusted technical advisor to our named accounts, driving the adoption and expansion of our software portfolio. You will be responsible for understanding customer needs, demonstrating the value of our solutions, and ensuring accurate and complete technical bid delivery. This role requires a deep understanding of grid technologies, excellent communication … skills, and a passion for customer success. You'll make impact by: Account Growth: Identify and develop opportunities to expand software adoption within key accounts by understanding customer needs, building stakeholder relationships, and proposing tailored solutions. Customer Presentations: Deliver engaging demonstrations and presentations across the software portfolio ...

gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows ...

involves fostering innovation and ensuring the delivery of exceptional product experiences. Leading a team of product managers, the Chapter Lead ensures AI products meet customer needs and market demands. Collaborating cross-functionally, the Chapter Lead will ensure products align with Olympus's ecosystem vision and contribute to sustainable growth. … development of product strategies, and ensuring these align with organisational objectives. Responsibilities include overseeing the product lifecycle, from inception to launch, and fostering a customer-centric approach to product development. Conduct regular assessments of the quality of deliverables produced by Chapter members to ensure they meet organisational standards. Ensures ...