151 to 175 of 192 Customer Insight Jobs in England

about creating meaningful digital experiences. Working closely with senior leadership and the Principal Product Manager, your team will set ambitious goals (OKRs), align strategies, and transform insights into innovative, customer-centric features. Your Impact As an experienced HR professional and product leader, your decisions will shape the success of our People First product suite and directly influence our customers … experience. From defining product vision to leading discovery and prioritisation, you’ll ensure we deliver features that meet real business needs - driving growth and customer satisfaction. Key Responsibilities Shape and execute product strategy and roadmap. Define problems, prioritise solutions, and manage trade-offs. Collaborate across teams on design, research, and go-to-market plans. Set measurable goals (OKRs) and … track performance. Stay informed on market trends and customer insights. Communicate clearly, take ownership, and drive delivery. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and More ❯

within financial services . This is a great opportunity to build your career in product management while working on projects that directly impact customers. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine the product backlog Facilitate day … must have financial services experience): Experience in product management, business analysis, or related roles within financial services (e.g., banking, insurance, investments) Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your CV over to zoe.hinkinson@propellondon.com More ❯

portfolio, IT and business priorities and success measures to design implementation architectures and solutions (Microsoft and 3rd party solutions) using PaaS, DevOps & Advanced Application coding Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing … serverless, cloud native, etc.) as appropriate Ensure all solutions exhibit high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment Develop deep relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates Assess the Customers' knowledge of Azure platform and overall cloud More ❯

portfolio, IT and business priorities and success measures to design implementation architectures and solutions (Microsoft and 3rd party solutions) using PaaS, DevOps & Advanced Application coding Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing … serverless, cloud native, etc.) as appropriate Ensure all solutions exhibit high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment Develop deep relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates Assess the Customers' knowledge of Azure platform and overall cloud More ❯

Currently working with the likes of Red Bull Racing, BT and John Lewis About the Role Support sales by advising technically, demoing the product, and explaining its value. Assess customer environments to ensure the product is the right fit. Assist customer tech teams with support, troubleshooting, configuration, and deployment. Create architecture designs and documentation; maintain the help centre. … Share customer insights with product and engineering to guide the roadmap About the Candidate 3–5 years in tech consulting, solutions engineering, product, or pre-sales (ideally SaaS/PaaS). Strong SaaS/cloud (AWS/GCP/Azure), systems admin, and data analytics knowledge. Contact-centre experience (CCaaS/UCaaS) is a major advantage. Able to explain … complex technical topics clearly to varied audiences. Familiar with Python, Go, or JavaScript and API fundamentals. Strong teamwork skills and ability to build trusted customer and internal relationships. About the Package Basic salary between £50 - £65K depending on exp Additional £20K bonus Private medical care Start up environment - so lots of room for progression More ❯

Currently working with the likes of Red Bull Racing, BT and John Lewis About the Role Support sales by advising technically, demoing the product, and explaining its value. Assess customer environments to ensure the product is the right fit. Assist customer tech teams with support, troubleshooting, configuration, and deployment. Create architecture designs and documentation; maintain the help centre. … Share customer insights with product and engineering to guide the roadmap About the Candidate 3–5 years in tech consulting, solutions engineering, product, or pre-sales (ideally SaaS/PaaS). Strong SaaS/cloud (AWS/GCP/Azure), systems admin, and data analytics knowledge. Contact-centre experience (CCaaS/UCaaS) is a major advantage. Able to explain … complex technical topics clearly to varied audiences. Familiar with Python, Go, or JavaScript and API fundamentals. Strong teamwork skills and ability to build trusted customer and internal relationships. About the Package Basic salary between £50 - £65K depending on exp Additional £20K bonus Private medical care Start up environment - so lots of room for progression More ❯

and re-launch campaigns including go-to-market planning, channel strategies, sales enablement materials, and launch communications. Collaborate with E-Commerce to gather insights and translate product details into customer-centric messaging. Conduct competitive analysis, stay ahead of industry trends and gather customer insights to set and refine messaging and positioning. Support the creation of product demo scripts … customer case studies, and webinar content aligned with launch and adoption goals. Content Strategy and Creation: Plan and execute a content calendar aligned with product milestones, seasonal campaigns, and SEO strategy. Write, edit, and manage high-quality content including articles, social media posts, email campaigns, landing pages, and video scripts. Manage the subcontractors to ensure that the content for … degree in a marketing-related subject would be 'a nice to have'. Strong copywriting and storytelling skills , with the ability to translate industry-specific concepts into clear, engaging customer-facing content. Proven experience managing product launches or major content campaigns . Knowledge of SEO, analytics tools (Google Analytics, HubSpot, etc.) , and digital marketing best practices. Experience working in More ❯

and re-launch campaigns including go-to-market planning, channel strategies, sales enablement materials, and launch communications. Collaborate with E-Commerce to gather insights and translate product details into customer-centric messaging. Conduct competitive analysis, stay ahead of industry trends and gather customer insights to set and refine messaging and positioning. Support the creation of product demo scripts … customer case studies, and webinar content aligned with launch and adoption goals. Content Strategy and Creation: Plan and execute a content calendar aligned with product milestones, seasonal campaigns, and SEO strategy. Write, edit, and manage high-quality content including articles, social media posts, email campaigns, landing pages, and video scripts. Manage the subcontractors to ensure that the content for … degree in a marketing-related subject would be ‘a nice to have’. Strong copywriting and storytelling skills , with the ability to translate industry-specific concepts into clear, engaging customer-facing content. Proven experience managing product launches or major content campaigns . Knowledge of SEO, analytics tools (Google Analytics, HubSpot, etc.) , and digital marketing best practices. Experience working in More ❯

Director Overview of Role Our client is seeking an experienced Business Development Executive to drive commercial growth by identifying and converting new business opportunities, while managing and developing existing customer relationships. This pivotal role combines proactive business development, account management, and sales administration to deliver sustainable growth across retail, foodservice, and wholesale channels. The successful candidate will act as … collaboration with production and marketing teams. Represent our client at trade shows and industry events to build brand awareness and market presence. Account Management Manage and nurture a defined customer portfolio, ensuring exceptional service and retention. Communicate pricing updates, promotions, and contractual terms in alignment with the Commercial Director. Provide regular business reviews and performance insights to key accounts. … Monitor stock levels to identify opportunities to release working capital from ageing or obsolete inventory. Handle customer queries and complaints professionally, ensuring timely and effective resolution. Sales Administration Maintain up-to-date pricing and customer information within internal systems (SOP and CRM). Liaise with Supply chain and Technical, with Sales Orders, product codes, quantities and delivery details. More ❯

s dynamic DATA Organisation. This is a pivotal opportunity to contribute to the future of data at Cloudflare, working on systems that are fundamental to our global operations and customer insights. Our organisation is responsible for the entire data lifecycle, encompassing everything from initial ingestion and sophisticated processing to robust storage and efficient retrieval. These systems are the backbone … analytical workloads generated by all of Cloudflare's products and services. This includes ensuring data integrity, query optimisation, and continuous platform scalability to meet ever-growing demands. Data Retrieval (Customer-Facing Products): This department is focused on building and continuously improving our customer-facing products, making data not only accessible but also genuinely actionable for our users. This … systems. Logs and Audit Logs: This specialised team is dedicated to building a robust and easy-to-use logging platform that powers reliable data delivery and seamless integrations with customer destinations. The team's mission is to make it simple for customers to access, manage, and use their log data - ensuring that critical datasets, including comprehensive audit logs, are More ❯

ll work closely with: Clients: including higher education institutions and professional learning providers. Sales Team: co-presenting demos and offering product expertise during the sales cycle. Marketing Team: contributing insight to support messaging, campaigns, and case studies. Product & Technology Teams: sharing customer insights to guide product development and enhancements. We’re looking for someone with a blend of More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

Devonshire Hayes have partnered with a leading insurance provider committed to innovation, customer-centric solutions, and data-driven decision making. We aim to leverage data and analytics to transform risk management, underwriting, claims processing, and customer experience. We are seeking a strategic Chief Data Officer to lead our data vision and governance. Role The Chief Data Officer will … Build and oversee the data management infrastructure, including data warehouses, lakes, and analytics platforms. Drive advanced analytics, machine learning, and AI initiatives to enhance underwriting, claims, fraud detection, and customer insights. Collaborate with IT, actuarial, underwriting, claims, and business teams to embed data-driven decision-making. Ensure compliance with data protection regulations (e.g., GDPR, insurance-specific data regulations). More ❯

define SLIs, SLOs, and error budgets, implement AI-driven monitoring, and continuously improve incident response and system performance. Key Responsibilities Drive a single-pane-of-glass observability approach for customer journey monitoring. Coordinate release schedules and dependencies across multiple product teams. Define and implement observability standards — metrics, dashboards, alerts, and SLOs. Map and monitor end-to-end customer … Solid knowledge of CI/CD, Terraform, CloudFormation , and automation frameworks. Understanding of SLIs, SLOs, error budgets , and reliability governance practices. Ability to turn technical signals into business-level customer insights . Excellent communication skills for stakeholder and cross-team alignment. Experience with incident management, postmortem analysis , and capacity planning . Proven ability to develop synthetic and real user More ❯

define SLIs, SLOs, and error budgets, implement AI-driven monitoring, and continuously improve incident response and system performance. Key Responsibilities Drive a single-pane-of-glass observability approach for customer journey monitoring. Coordinate release schedules and dependencies across multiple product teams. Define and implement observability standards — metrics, dashboards, alerts, and SLOs. Map and monitor end-to-end customer … Solid knowledge of CI/CD, Terraform, CloudFormation , and automation frameworks. Understanding of SLIs, SLOs, error budgets , and reliability governance practices. Ability to turn technical signals into business-level customer insights . Excellent communication skills for stakeholder and cross-team alignment. Experience with incident management, postmortem analysis , and capacity planning . Proven ability to develop synthetic and real user More ❯