26 to 50 of 351 Customer Insight Jobs in England

join our Digital Experience Team and be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do. You will own & deliver areas of easyJet's web products and experiences for our customers, driving commercial … return and increased customer engagement & satisfaction. You'll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at … hands-on, creative person with previous experience in delivering digital products and experiences in an agile environment. A user-focused individual who keeps the customer at the heart of everything you do, while demonstrating strong commercial and operational awareness. Data-driven in your approach, basing decisions on facts rather More ❯

Social Media & Customer Executive Staffordshire, 2 days in the office 3 WFH Home Interiors brand Highlights: Over 25 years trading experience £1 Billion Turnover Record breaking year for the past 5 years Global, UK, Europe and USA. My client are a leading global Home Interiors and renowned luxury consumer … some fantastic talent across Marketing/Brand, Digital, CRM, Insights & Analytics. They are a brand lead by Marketing but supported by Data – keeping the customer and customer experience as the focus. Committed to innovation, customer satisfaction, and a dynamic work culture, they are looking for a talented … and growing the company’s Social Media and Community forums. This role ensures that the forums are engaging, supportive, and valuable spaces for discussion, customer support, and brand advocacy. The role will facilitate conversations, address customer queries, engage with the community, and collaborate with internal teams to drive More ❯

and performance. AI and Analytics Enablement: Partner with stakeholders to identify opportunities where AI and advanced analytics can enhance cyber security services, operations, or customer insights. Reporting & Visualization: Lead the development of interactive dashboards and business intelligence tools using Power BI to provide actionable insights to internal teams and More ❯

and performance. AI and Analytics Enablement: Partner with stakeholders to identify opportunities where AI and advanced analytics can enhance cyber security services, operations, or customer insights. Reporting & Visualization: Lead the development of interactive dashboards and business intelligence tools using Power BI to provide actionable insights to internal teams and More ❯

well-established strong data-driven Centralised Analytical department. Our Data Science mission is to build machine models in the production environment relative to Marketing, Customer Insights, and Safer Gambling and establish a strong culture of data-driven decision-making in our organisation's strategy. We are looking for a More ❯

Work closely with Digital teams to optimise existing Online Retail Media programme and maximise revenue potential and partner engagement. Evolve and grow pitch materials, customer insights, case studies and supporting documents for the Brand Partnerships team to support across sales pitches Contribute to departmental financial targets and budget management More ❯

and build communities to create economic opportunity for all. Role overview This is a significant role in the UK business responsible for improving the customer experience for our private/Consumer to Consumer sellers. It is a highly collaborative role working closely with both UK and global teams to … joined up and highly effective programmes for our customers, which deliver commercial results for the business both in terms of GMV, seller retention and Customer Satisfaction. At a UK level the role will be responsible for the deployment and scaling of our transformation value proposition of Free, Easy and … growth of this critical business. Attracting new sellers, helping them to successfully list, sell and increase their frequency. What you will accomplish Understanding the customer and the market Develop a close understanding of differing seller motivations and needs in the diverse seller segments that constitute c2c. Be the voice More ❯

SaaS: Collaborate closely with the senior leadership to shape and communicate product vision and strategy. Develop and manage a clear product roadmap informed by customer insight, user testing, and data. Translate ideas into actionable product requirements and guide delivery with Engineering, Data, and Design teams. Ensure seamless integration … not essential. Proven track record of success in developing products with high quality user experience. Proven track record of success in leading high quality customer research and translating needs into product ideas. Experience in planning development roadmaps which correlate business strategy. Influencing skills; interacting with stakeholders and leading/… developing teams; with a customer led viewpoint. The right candidate has the ability to uncover customer needs, translate those needs into a set of product features and gain alignment on the delivery with the Engineering organisation, whilst being able to align to overall business and customer needs. More ❯

SaaS: Collaborate closely with the senior leadership to shape and communicate product vision and strategy. Develop and manage a clear product roadmap informed by customer insight, user testing, and data. Translate ideas into actionable product requirements and guide delivery with Engineering, Data, and Design teams. Ensure seamless integration … not essential. Proven track record of success in developing products with high quality user experience. Proven track record of success in leading high quality customer research and translating needs into product ideas. Experience in planning development roadmaps which correlate business strategy. Influencing skills; interacting with stakeholders and leading/… developing teams; with a customer led viewpoint. The right candidate has the ability to uncover customer needs, translate those needs into a set of product features and gain alignment on the delivery with the Engineering organisation, whilst being able to align to overall business and customer needs. More ❯

exp Collaborate closely with the senior leadership to shape and communicate product vision and strategy. Develop and manage a clear product roadmap informed by customer insight, user testing, and data. Translate ideas into actionable product requirements and guide delivery with Engineering, Data, and Design teams. Ensure seamless integration … not essential. Proven track record of success in developing products with high quality user experience. Proven track record of success in leading high quality customer research and translating needs into product ideas. Experience in planning development roadmaps which correlate business strategy. Influencing skills; interacting with stakeholders and leading/… developing teams; with a customer led viewpoint. The right candidate has the ability to uncover customer needs, translate those needs into a set of product features and gain alignment on the delivery with the Engineering organisation, whilst being able to align to overall business and customer needs. More ❯

exp Collaborate closely with the senior leadership to shape and communicate product vision and strategy. Develop and manage a clear product roadmap informed by customer insight, user testing, and data. Translate ideas into actionable product requirements and guide delivery with Engineering, Data, and Design teams. Ensure seamless integration … not essential. Proven track record of success in developing products with high quality user experience. Proven track record of success in leading high quality customer research and translating needs into product ideas. Experience in planning development roadmaps which correlate business strategy. Influencing skills; interacting with stakeholders and leading/… developing teams; with a customer led viewpoint. The right candidate has the ability to uncover customer needs, translate those needs into a set of product features and gain alignment on the delivery with the Engineering organisation, whilst being able to align to overall business and customer needs. More ❯

fast-paced business environment, London companies need more than just basic software solutions-they need integrated, powerful, and scalable systems that streamline operations, improve customer relations, and boost profitability. At Nizi Solutions UK, we specialize in providing advanced ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software … date information. Improved efficiency: Automate routine tasks to reduce manual errors. Scalability: Easily adapt and grow as your business expands. What Is CRM Software? Customer Relationship Management (CRM) software is designed to enhance customer interactions by organizing customer data, sales activities, and support services . It helps … businesses: Enhance customer experience: Personalize interactions and build stronger relationships. Boost sales performance: Track leads and streamline sales processes for higher conversions. Increase customer retention: Deliver exceptional customer service and support. The Benefits of ERP & CRM Integration Imagine the power of combining ERP and CRM in a More ❯

measurement and continuous improvement. They will conceive and propose marketing strategies and concepts, considering differences between countries. They will guide the brand team on customer insight, country nuances, streamlining our marketing objectives and overall successful delivery. In this role you will be expected to flex both your analytical … this role will have experience with online and offline marketing, making data-driven decisions, and influencing others. They should have a solid understanding of customer dynamics and segmentation in the digital media, commerce, advertising, mobile and high-tech industries. They should have a good understanding of the online advertising … with the PL Brand Managers to deliver innovative, relevant and data driven demand driving initiatives. Be the EU champion and voice of the EU customer commissioning and reviewing relevant research to help us properly understand the customer needs. Deeply understand and articulate the target customer; fully understanding More ❯

a Data Analyst to join a dynamic team within a prestigious sports organization. This is an exciting opportunity to work on a variety of customer analytics projects, focusing on segmentation, churn, and retention using membership and event data. Key Responsibilities: Analyze customer data from membership and event sources … dataflows to ensure accurate and accessible data. Work closely with the CRM team to support campaigns and personalization strategies. Lead and contribute to key insight projects, including attendee profiling, membership renewal analysis, and booking traffic trends. Create and deliver data reports and dashboards using SQL and Python. Ideal Candidate … experience in a data analyst role. Strong SQL skills (essential). Experience with Python (preferred) and running monthly scripts. Familiarity with CRM teams and customer insight projects. Bonus points for experience with Salesforce and CRM Analytics . Excellent communication skills, with the ability to present insights clearly to More ❯

a Data Analyst to join a dynamic team within a prestigious sports organization. This is an exciting opportunity to work on a variety of customer analytics projects, focusing on segmentation, churn, and retention using membership and event data. Key Responsibilities: Analyze customer data from membership and event sources … dataflows to ensure accurate and accessible data. Work closely with the CRM team to support campaigns and personalization strategies. Lead and contribute to key insight projects, including attendee profiling, membership renewal analysis, and booking traffic trends. Create and deliver data reports and dashboards using SQL and Python. Ideal Candidate … experience in a data analyst role. Strong SQL skills (essential). Experience with Python (preferred) and running monthly scripts. Familiarity with CRM teams and customer insight projects. Bonus points for experience with Salesforce and CRM Analytics . Excellent communication skills, with the ability to present insights clearly to More ❯

established strong data-driven Centralised Analytical department. Our Data Science mission is to build machine learning models in the production environment relative to Marketing, Customer Insights, and Safer Gambling and establish a strong culture of data-driven decision-making in our organisation's strategy. We are looking for an More ❯

to effectively communicate with stakeholders and leaders Identify areas of opportunity to automate and scale ad-hoc analyses Develop think big ideas to drive customer insights, engagement acquisition and retention BASIC QUALIFICATIONS Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) Experience using Microsoft Excel to More ❯

of Amazon's culture, and your work will have a direct impact on decision making and strategy for our team. You will be gathering customer insights, mining data, making recommendations, and helping senior leaders make key business decisions. This position requires high judgment, excellent analytical abilities, a creative mind More ❯

chefs since 2012. Our targets are ambitious, and this is a very exciting time for the business. Our focus remains on delivering an outstanding customer experience while driving significant growth. Role Overview We are seeking an Ecommerce Trading Manager (and food nerd!), with a merchandising or data insight … KPIs - such as ecommerce revenue mix by channel, AOV, conversion rates, exits, bounce, active customers, ROI - and use learnings to drive improvements Own online customer acquisition via SEO, PPC & Paid Social - supported by agencies and freelancers; as well as email flow lifecycle marketing Work with our development agency to … functionality and explore new technologies to enhance performance and user experience Keep up to date with latest ecom and marketing tech Own the ecommerce customer experience - from brand aesthetic, site navigation, through to oversight of new product listings (and delistings) Drive improvements in site navigation, imagery and information clarity More ❯

growth initiatives. Set clear goals, create an environment of accountability, and support their development as product leaders. Deeply understand our users: Use data, behavioural insight, and qualitative research to understand what drives user behaviour across geographies. Uncover both common threads and local nuances. Collaborate across disciplines: Work cross-functionally … not a set of siloed tactics. You can architect the processes, rituals, and culture that underpin strong execution. Empathetic and curious: You bring deep customer insight into your decision-making. You're as comfortable watching user sessions as you are digging into dashboards. Collaborative by default: You bring … consistency. Strong grasp of growth mechanics-acquisition funnels, onboarding flows, engagement loops, and retention strategies. Hands-on experience with experimentation frameworks, analytics, and user insight methodologies. A leadership style that balances ambition with humility, drive with empathy. Exceptional communication skills-you're able to bring clarity to complexity and More ❯

of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for a Senior Customer Insight Analyst. This person will help us build a data led decision making culture; focusing on the impact of promotional activity and web … development, to deliver an improved customer experience, as well as commercial value to the business. Responsibilities As a FE developer, you will be an important member of a high performing Scrum team, delivering high-quality software and high-quality iterative releases. You will be participating in business requirements analysis … unit tests for them Participate in the analysis, diagnosis, and troubleshooting of the complex parts of the developed solution Cooperate with other teams and customer technical representatives to follow up solution development from requirements clarification to solution integration Integrate 3rd party code into the FE application. Reviewing the code More ❯

of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for a Senior Customer Insight Analyst. This person will help us build a data led decision making culture; focusing on the impact of promotional activity and web … development, to deliver an improved customer experience, as well as commercial value to the business. Responsibilities As a FE developer, you will be an important member of a high performing Scrum team, delivering high-quality software and high-quality iterative releases. You will be participating in business requirements analysis … unit tests for them Participate in the analysis, diagnosis, and troubleshooting of the complex parts of the developed solution Cooperate with other teams and customer technical representatives to follow up solution development from requirements clarification to solution integration Integrate 3rd party code into the FE application. Reviewing the code More ❯

ups, to high street banks, to help them identify and manage financial crime risks. We are looking for someone with a sharp focus on customer experience, robust data and analytical prowess, and a passion for problem-solving. As a Senior Product Manager you thrive on understanding client problems and … surface risk factors, driving innovation from concept to launch. Work closely with talented designers and skilled software engineers in an agile setting to transform customer insights into actionable, impactful features. Oversee the entire product lifecycle-from defining the strategic vision and sprint planning to ensuring smooth delivery-ensuring every … iteration exceeds customer expectations. Serve as the critical bridge between internal teams (like customer success, support, marketing, and sales) and external clients, translating needs into strategic product outcomes. Define key performance metrics and use data to continuously refine the product, addressing challenges and maximizing opportunities in real time. More ❯

W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions … that meet the needs of our operating units and drive business growth. Execute on the product strategy for CRM, aligning with business goals and customer needs. Collaborate with stakeholders to gather and prioritize product and customer requirements. Collaborate with engineering, design, and other cross-functional teams to define … fast-paced environment. Exceptional communication and interpersonal skills with the ability to interact seamlessly at all levels with both technical and business stakeholders. Strong customer service focus and sense of urgency. Ability to quickly adapt and learn new technologies and systems. Ability to function as a valuable team member More ❯

50M+ global diaspora audience we serve. This is a high-ownership IC role for someone who thrives at the intersection of product, brand, and customer insight. You'll work closely with product, design, and growth to shape how we're perceived-and remembered. London In-office What You'll … Lead go-to-market strategies for launches across geographies Create collateral-landing pages, decks, campaigns, in-app comms-that drive understanding and action Drive customer insight through market research, competitive analysis, and user interviews Collaborate with product & growth teams to influence roadmaps and build differentiated narratives Ensure consistency … across all customer touchpoints-from acquisition to activation to retention What We're Looking For 3+ years of experience in product marketing, content, or growth at a fast-paced startup Strong writing and storytelling skills-clarity is your superpower Experience with GTM planning, feature launches, and building messaging hierarchies More ❯