26 to 50 of 71 Customer Insight Jobs in England

Customer Experience Lead: Customer Experience Strategy & Design We're looking for a strategic and hands-on Customer Experience (CX) Lead to shape and deliver exceptional, end-to-end customer journeys across our digital and physical touchpoints. Role : Customer Experience Lead Rate : £neg DOE IR35 : Outside … Location : Some travel to London/Midlands - weekly/bi-weekly The role As CX Lead, you will define and drive our customer experience vision-translating business, customer, and policy objectives into clear design principles, standards, and innovative concepts. You will ensure a seamless, consistent "look and feel ...

Street headquarters. We are seeking a technically accomplished CRM Systems & Integration Specialist to play a pivotal role in shaping and maintaining a world-class customer data ecosystem. This position sits at the intersection of data, technology, and client experience, ensuring every interaction reflects the brand's commitment to excellence … personalisation. Working closely with CRM, Digital, and Sales teams, you will be responsible for building and optimising the systems that power a seamless, omnichannel customer journey. The Role: Lead the technical configuration and ongoing development of the CRM ecosystem Ensure seamless data integration across all customer touchpoints ...

that drive commercial decisions , not just experimentation? I'm hiring for a Data Scientist to join a leading data and analytics consultancy working across customer insight, marketing, and predictive modelling. This is a brilliant opportunity to work on high-impact data products , combining advanced analytics, business understanding … well-established data consultancy that sits at the intersection of data provision, analytics, and product development . They work with high-volume customer data across sectors like utilities, telecoms, financial services, and charities - using data to solve real commercial problems and drive better decisions. They've built ...

that drive commercial decisions , not just experimentation? I'm hiring for a Data Scientist to join a leading data and analytics consultancy working across customer insight, marketing, and predictive modelling. This is a brilliant opportunity to work on high-impact data products , combining advanced analytics, business understanding … well-established data consultancy that sits at the intersection of data provision, analytics, and product development . They work with high-volume customer data across sectors like utilities, telecoms, financial services, and charities - using data to solve real commercial problems and drive better decisions. They've built ...

electromechanical solutions provider is expanding its commercial team to support continued growth across the Midlands region. This role has been created to strengthen customer relationships, increase design-in activity and drive revenue growth across an already successful territory. Operating within the electronic components and OEM market, the business supplies … solutions, thermal management, connectivity and electromechanical technologies. The organisation works closely with engineering and procurement teams to support innovative product development and long-term customer projects. Job Overview A Business Development Manager is required to manage and grow an established Midlands territory within the electronic components and technical sales ...

support you need to achieve targets and to hand off qualified leads Provide regular updates and feedback to the sales team on market trends, customer insights and competitor activities. Adhering to good corporate compliance ensuring the data you work on is up to date, compliant and accurate Stay ...

optical customers across the territory. As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You'll work closely with independent opticians, groups, and other relevant customers, acting as a trusted commercial partner … converting opportunities whilst growing existing accounts Promoting a portfolio of ophthalmic lens solutions to independent optical customers Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions Delivering engaging product presentations, training sessions, and commercial meetings both in person and virtually Working collaboratively with internal teams ...

bank or fintech can immediately understand why it matters to them/li li You've built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture/li/ul h3 What you will be doing …/h3 ul li Lead the definition of Flow's features, workflows, and data requirements - from customer discovery through to prioritization and post-launch measurement/li li Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done ...

modern data platform initiatives, including real-time data capabilities Enable analytics and market teams to self-serve data more effectively Support use cases across customer insight, churn, ARPU, profitability, and network optimisation Communicate product updates, priorities, and roadmap progress to stakeholders Support incident management and platform-related administration ...

modern data platform initiatives, including real-time data capabilities Enable analytics and market teams to self-serve data more effectively Support use cases across customer insight, churn, ARPU, profitability, and network optimisation Communicate product updates, priorities, and roadmap progress to stakeholders Support incident management and platform-related administration ...

history of building pipeline in green-field territory, not just inheriting a patch Familiarity selling to Heads of Design, Research, Accessibility, Digital, CX or Customer Insight, or genuine interest in learning that buyer Working knowledge of UK enterprise and public sector procurement, including frameworks like G-Cloud ...

lifecycle of one or more hardware product lines, including strategy, roadmap, delivery, optimisation, and obsolescence planning. Define clear product vision and requirements, translating customer needs and business goals into hardware, firmware, and software outcomes. Take accountability for commercial performance, including pricing, margins, cost control, and overall lifecycle profitability. Lead … Ensure products meet quality, safety, security, and regulatory standards, managing risk and change in a controlled way. Work closely with engineering teams to balance customer needs, technical constraints, scalability, and time-to-market. Use customer insight, market analysis, and competitor intelligence to shape product positioning and future ...

role focused on new digital business and service development. The position is responsible for exploring and shaping new opportunities by combining technical feasibility, customer insight, and market potential. It offers a broad scope across early-stage concept development, validation, business case creation, and cross-functional project coordination. TYPE … development of new digital business opportunities, from exploration and validation through to internal recommendation and handover. Lead and support new business exploration projects Research customer needs, market trends, and business opportunities Develop early-stage concepts and test key assumptions Plan and drive PoC, MVP, pilot, or prototype activities Gather ...

with proven expertise in visual merchandising, multi-site retail management, and leading high-performing teams. Commercially aware and highly organised, you will use data, customer insight, and analytical skills to drive performance, efficiency, and excellent customer service standards. You will demonstrate excellent communication and IT skills, confidence ...

existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that ...

support the development and launch of new solutions across the business. This is a fantastic opportunity for somebody who enjoys combining commercial thinking, customer insight and cross-functional collaboration to bring new propositions to market within a highly respected pensions business. The organisation has built a strong reputation … delivering innovative software and data solutions that help pension providers, businesses and third parties improve customer and member experiences throughout their financial journeys. With continued investment in growth, technology and innovation, they are now looking for somebody who can play a key role in shaping future proposition strategy. ...

experiences across a growing online platform. This is a fantastic opportunity to join a fast moving team where you'll have genuine influence over customer journeys, website experience and digital optimisation initiatives. The Opportunity You'll play a key role in improving and evolving web experiences, creating intuitive journeys … that not only look great but also drive performance. Working closely with ecommerce and wider business teams, you'll support projects focused on usability, customer engagement and conversion improvements. Key responsibilities include: * Designing user journeys and web experiences across landing pages, navigation and digital features * Creating wireframes, prototypes ...

Bernicia is offering a fantastic opportunity to join its Customer Insight & Engagement team as a level 4 Data Analyst Apprentice. You will explore the story behind the numbers, collecting, analysing and interpreting data supporting the business to make informed decisions. Role You'll receive training and support from … Closing Date Monday, 1st June 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Number skills Analytical skills Logical Team working Initiative Qualifications - 2 A-Levels, Maths being one of them ...

operations, and leadership teams Navigate complex, multi-stakeholder sales environments and long procurement cycles Refine ICP, commercial messaging, and go-to-market strategy Feed customer insight directly into product and company direction Maintain strong forecasting, CRM discipline, and commercial reporting About You Extensive experience in complex B2B SaaS ...

senior leadership. Market & Stakeholder Engagement Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution. Use market intelligence and customer insight to influence service development and positioning. Maintain strong executive-level relationships with partners and customers. Candidate Requirements Proven experience managing AWS partners, ideally ...

customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt and modernise the coach industry with their innovative cloud based … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

Drive real-time data and self-serve data initiatives Build business cases and shape commercially focused data solutions Focus areas include churn, profitability, and customer insight The Requirements Previous experience as a Data Product Manager Strong stakeholder management and communication skills Experience working with modern cloud data platforms ...

pilots with technical teams. Drive conversion from pilot into long-term enterprise agreements. Work closely with leadership on strategic deals and key accounts. Feed customer insight back into product and go-to-market direction. What We Are Looking For: 4+ years experience in enterprise SaaS or AI sales ...

deals (typically landing smaller and expanding quickly) Working closely with leadership and product to shape messaging, positioning, and GTM strategy Feeding back real customer insight to influence product development What We’re Looking For Proven experience in net new business sales (true hunting role) Strong track record ...

your application can be reviewed. At Microlise, were looking for an exceptional Head of Support Services to define and lead our next generation of customer service strategy. This is a high-impact leadership role where you will transform our service model from reactive to proactive - leveraging insight, data … innovation to create a world-class customer experience. If youre passionate about driving meaningful change, leading high-performing teams, and delivering measurable customer and commercial outcomes, this is your opportunity to make a real difference. What youll be doing Own and execute the overarching Customer Service strategy ...