276 to 300 of 412 Customer Insight Jobs in England

backlog, aligned to business, digital and transformation objectives. Translate client, business and regulatory requirements into prioritised initiatives that improve engagement, conversion, servicing and efficiency. Customer Experience & Optimisation Own end-to-end website journeys, championing customer-centric design, accessibility and continuous improvement. Partner with UX, Analytics, Technology and Marketing … Performance & Analytics Define and monitor website KPIs, business outcomes and non-functional requirements, including performance, resilience, security, scalability and site speed. Use analytics and customer insights to inform prioritisation, investment decisions and ongoing optimisation. Essential Experience Experience as a Website Product Owner, Digital Product Manager or Digital Experience Product ...

business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using … Product Owner, you will own and enhance Microsoft Dynamics 365 for our Energy & Utilities business while leading the migration from Market to Dynamics 365 Customer Insights Journeys. Your immediate priority will be delivering a successful marketing automation migration ahead of the Market to contract expiry, ensuring seamless campaign continuity ...

business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using … Product Owner, you will own and enhance Microsoft Dynamics 365 for our Energy & Utilities business while leading the migration from Market to Dynamics 365 Customer Insights Journeys. Your immediate priority will be delivering a successful marketing automation migration ahead of the Market to contract expiry, ensuring seamless campaign continuity ...

strategic consulting, stakeholder management, and commercial leadership within a collaborative digital environment. The Company They are a specialist digital consultancy that delivers eCommerce and customer experience solutions for a range of brands. Their work combines strategy, technology, and design to create digital experiences that generate measurable commercial results. They … innovation, quality, and continuous improvement. The Role Lead and develop senior client relationships, acting as a trusted strategic advisor. Define commerce strategies that align customer needs with business objectives. Facilitate discovery sessions, workshops, and strategic planning activities. Identify opportunities for account growth and support commercial development. Collaborate with technology ...

SaaS platform delivers measurable value while ensuring successful deployment through well-defined scope and implementation plans The Work Partner with sales executives to understand customer objectives and challenges, shaping solution proposals that align with business outcomes. Conduct discovery sessions to gather requirements, map processes, and identify gaps/opportunities. … Translate business requirements into functional and technical implementation scopes. Define project parameters such as timelines, resources, dependencies, and success criteria. Partner with professional services, customer success, and product teams to ensure seamless handoff from sales to implementation. Provide input into Statements of Work (SOWs), level-of-effort estimates ...

right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place where … deliver measurable business outcomes. You'll partner closely with Engineering, Data, Operations and key business stakeholders to define and deliver intelligent automation capabilities, balancing customer value with technical excellence across APIs, integrations, platform architecture and modern distributed systems. This is an opportunity to build products that leverage automation ...

implement, customize, and optimize our platform for their specific business needs while feeding insights back to our engineering team. What You\'ll Do Customer Implementation & Success Deploy and configure our AI account management platform for enterprise clients Work onsite or remotely with customer teams to ensure successful integration … Customize workflows, data pipelines, and AI models to match client requirements Troubleshoot technical issues and provide rapid resolution during implementation phases Train customer technical teams on platform usage and best practices Technical Development Build custom integrations between our platform and client systems (CRMs, ERPs, databases) Develop client-specific features ...

shaping solutions, and working directly with customers to bring their ideas to life? If you thrive at the intersection of technology, process design, and customer delivery, this role offers the perfect blend. This is a hands‐on, customer‐facing role where you’ll act as the bridge between … customer needs and the platform’s technical capabilities. You’ll work closely with Sales, Product, and Development teams to shape solutions, design workflows, and ensure customers achieve measurable value from the platform. £40,000 - £60,000 per annum, dependent on experience Leeds - Office Based 30 days holiday (increasing ...

Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership. Recommend new product opportunities and enhancements to drive growth and customer value. Execution & Delivery Gather and analyze input from customers, stakeholders, and internal teams to shape requirements and features. Own the product backlog, ensuring prioritisation … reflects business goals and user needs. Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles. Oversee product and feature launches, ensuring they meet quality standards and timelines. Leadership & People Development Lead cross‐functional product teams and coordinate delivery across internal business ...

D365 CI-J Developer (Dynamics 365 Sales & Customer Insights - Journeys) Location: Hybrid, City of London 2-3 days per week Contract: Initial 12 month contract Industry: Financial Services IR35 determination: Inside Rate: up to £500 per day Our client (global financial services) is looking for 2 x D365 Developers … join their team based out of London. This role will involve hands-on configuration and solution development in Dynamics 365 Sales and Customer Insights - Journeys modules to enable scalable and impactful customer engagement capabilities. The successful candidate will work closely with business stakeholders to translate requirements into technical ...

will help define our IT strategy, principles and standards, while ensuring that proposed technology solutions are fit for purpose and aligned with business and customer goals. The role will also assess current and emerging technologies, translating business requirements into practical infrastructure designs and proposals. Responsibilities include: Supporting the Technology … purpose. Developing and maintaining IT architecture principles, standards and design-decision libraries. Providing governance to maintain alignment between technology, business objectives and customer needs. Reviewing existing IT services and infrastructure to identify opportunities for improvement. Working with key stakeholders and Business Analysts to define and review functional ...

well as customers ranging from developers to senior leaders. Key responsibilities will include: Defining and implementing the strategic Azure platform roadmap, based on customer insights, emerging technologies and ways of working. Champion internal developer platform principles, enabling self-service, automated workflows and golden paths for teams. Working closely with … across networking, IAM, policy enforcement, automation, and compliance tooling. Strategic Roadmapping: Collaborate with engineering leadership to shape the long-term platform strategy based on customer insights, emerging technologies, and enterprise needs. Customer Onboarding & Experience: Partner with application teams to provide a white-glove onboarding experience, ensuring smooth adoption ...

seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms … with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service capabilities. Configure ...

senior technical‐sales advisor for enterprise opportunities, partnering with Account Executives and Client Partners throughout the sales cycle. Lead discovery sessions to understand customer needs, business challenges, and strategic priorities. Develop tailored AI solution approaches, conceptual architectures, and value propositions that align with customer goals. Support proposal development … closely with sales, delivery, engineering, and product teams to ensure consistency in messaging, solution packaging, and go‐to‐market strategy. Provide critical market and customer insights to influence product roadmaps and service offerings. Thought Leadership & Market Presence Represent the company in customer workshops, industry events, webinars, and analyst ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes. … driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions. The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market‐ready propositions and measurable outcomes. … driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital and analytics solutions. The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes. … shaping and driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions.The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

integrations. Work with IT, developers, and vendors to ensure successful feature delivery and adoption. Continuously evaluate and improve workflows, dashboards, automation rules, and customer touchpoints within the platform. Promote a data-driven culture by ensuring high-quality data and encouraging adoption of reporting and analytics tools. Ideal Skills & Capabilities … Proven expertise managing ERP platforms, especially Dynamics 365 or similar systems. (Drives Results) Hands-on experience with Dynamics 365 modules- Finance, Sales, Customer Insights, Project Operations - or a comparable suite, and the ability to translate business needs into actionable product enhancements. (Customer Focus) Practical familiarity with Microsoft Power ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders ...

roleThe Digital Commercialisation Project Lead is responsible for converting a prioritised two year pipeline of digital commercial opportunities into deployed solutions that deliver customer and business value. Working closely with the Marketing Offer Development team, the role will lead the implementation of Aviation digital products and services, including airfield … release and early-life support.Maintain effective partner governance, delivery reporting, risk management and change control across multiple regions and organisations.Deliver safe2go demonstrations, respond to customer questions and support pre-signing activity with clear technical and operational input.Scope customer and joint venture requirements, translating them into practical plans ...

Territory Manager, working directly with prospects, customers, and partners from initial discovery through solution validation and commercial close. This is a hands‐on, customer‐facing individual contributor role. You will combine strong infrastructure knowledge with commercial awareness, helping customers understand how Virtuozzo can address their technical requirements, operational challenges … Partner closely with the Territory Manager to develop account strategies, progress opportunities, and remove technical barriers to purchase. Lead technical discovery to understand each customer’s infrastructure, workloads, operating model, commercial priorities, and decision criteria. Design and present solution architectures based on Virtuozzo’s cloud infrastructure platform. Translate customer ...

Territory Manager, working directly with prospects, customers, and partners from initial discovery through solution validation and commercial close. This is a hands-on, customer-facing individual contributor role. You will combine strong infrastructure knowledge with commercial awareness, helping customers understand how Virtuozzo can address their technical requirements, operational challenges … Partner closely with the Territory Manager to develop account strategies, progress opportunities, and remove technical barriers to purchase. Lead technical discovery to understand each customer’s infrastructure, workloads, operating model, commercial priorities, and decision criteria. Design and present solution architectures based on Virtuozzo’s cloud infrastructure platform. Translate customer ...

role The Digital Commercialisation Project Lead is responsible for converting a prioritised two year pipeline of digital commercial opportunities into deployed solutions that deliver customer and business value. Working closely with the Marketing Offer Development team, the role will lead the implementation of Aviation digital products and services, including … early-life support. Maintain effective partner governance, delivery reporting, risk management and change control across multiple regions and organisations. Deliver safe2go demonstrations, respond to customer questions and support pre-signing activity with clear technical and operational input. Scope customer and joint venture requirements, translating them into practical plans ...

commercial experience developing and customising Microsoft Dynamics 365 , including solution design, configuration, custom development, and support within enterprise environments. Strong knowledge of Dynamics 365 Customer Engagement (CE) and Dataverse, with experience extending tables, forms, views, business processes, security models, and managed solutions. Hands-on development expertise using C#, .NET … Knowledge of Azure DevOps, CI/CD pipelines, and Git-based source control. Experience working within Agile delivery environments. Exposure to Dynamics 365 Sales, Customer Service, Field Service, or Customer Insights applications. ...