51 to 75 of 217 Customer Insight Jobs in England

launch readiness. What You’ll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues to shape pricing … packaging, and market approach, ensuring these reflect product strategy, customer need, and market opportunity. Develop and maintain compelling product visions and value propositions that clearly articulate the problems we solve, for whom, and the value our products deliver. Shape and manage product roadmaps that focus investment on the highest ...

Dynamics 365 Functional Consultant - UK (Remote) - c£80K You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform. Alongside your CE responsibilities … processes and becoming a key member of a wider enterprise applications team. Key Responsibilities Provide first and second-line functional support for Dynamics 365 Customer Engagement Support users across Customer Service, Sales and Customer Insights Configure and maintain security roles, business process flows, workflows, forms, views ...

most exciting AI transformation programmes to date. They're looking for an experienced Conversation Designer to help shape the future of customer interactions by transforming traditional IVR journeys into intelligent, AI-powered conversational experiences. This is a rare opportunity to join a greenfield initiative where you'll play … role in defining conversational strategy, influencing technical direction and creating intuitive customer experiences that leverage the latest advancements in Generative AI and Large Language Models. Working closely with Product, Engineering, UX and AI specialists, you'll design natural, human-centred conversations across voice and digital channels, ensuring customers receive ...

Stratford/Telford/Remote-with an occasional Visit Pay rate: £402 per day all inc. (PAYE through Umbrella) Job Description: What is the Customer Insight Platform (CIP)? CIP is composed of multiple cross-functional teams who use a variety of agile and lean practices. Together, they provide … services that collect, evaluate and support the analysis of customer interaction data. Within CIP a new workstream is being formed to deliver a new requirement called internally "Flocking"-the title is "Adaptive Detection System for Counter Fraud Flocking -requirement is a production, in-service capability that moves fraud detection ...

quarterly planning alongside the Telford hybrid requirements. Rate: up to £414 p/d Umbrella inside IR35 Role purpose/summary What is the Customer Insight Platform (CIP)? CIP is composed of multiple cross-functional teams who use a variety of agile and lean practices. Together, they provide … services that collect, evaluate and support the analysis of customer interaction data. Within CIP a new workstream is being formed to deliver a new requirement called internally as Flocking - Client Title is Adaptive Detection System for Counter Fraud Flocking - Client's requirement is a production, in-service capability that ...

Telford/Remote-with an occasional Visit Pay rate: £402 per day all inc. (PAYE through Umbrella) \n Job Description: \n What is the Customer Insight Platform (CIP)? \n CIP is composed of multiple cross-functional teams who use a variety of agile and lean practices. Together, they … provide services that collect, evaluate and support the analysis of customer interaction data. Within CIP a new workstream is being formed to deliver a new requirement called internally "Flocking"-the title is "Adaptive Detection System for Counter Fraud \n Flocking -requirement is a production, in-service capability that moves ...

Role As Product Manager you will own the end-to-end product lifecycle, helping define the roadmap and ensuring new features deliver measurable customer and business value. You will: - Own product discovery, gathering insights from customers, users and internal stakeholders. - Translate business challenges into clear product requirements, user stories … Work closely with software engineering, UX/UI and commercial teams to deliver high-quality SaaS products. - Manage and prioritise the product backlog, balancing customer needs, technical considerations and commercial goals. - Use data, customer feedback and market insight to identify opportunities for improvement. - Define success metrics ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. \n You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs … clear product vision and strategy aligned with user and client business objectives. \nDeveloping, maintaining and prioritising the product roadmap to maximise business and customer value.Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams.Working closely with Business Analysts, User Researchers, UX/ ...

with a fast-growing HealthTech business that's investing heavily in its product function and looking for a Product Manage r to own key customer journeys and help shape how product is built as the company scales. This is a high-impact role for someone who loves solving complex … leading discovery, and building products that genuinely improve people's lives. You'll work closely with engineering, design and operational teams to deliver meaningful customer outcomes—not just features. 🚀 The opportunity This is an opportunity to join a business that's early in its product maturity, meaning ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...

role in shaping the future of digital connectivity across the UK. Working closely with the Head of Product, you’ll combine commercial insight, market analysis and product delivery expertise to develop propositions that solve real customer challenges and unlock new growth opportunities. From Neutral Host Small Cells … Support the development and execution of the product roadmap, helping to bring innovative connectivity solutions from concept through to launch and growth. Translate customer needs, market opportunities and business objectives into clear product requirements, propositions and business cases. Own and manage product backlogs, prioritisation activities and delivery requirements across ...

role in shaping the future of digital connectivity across the UK. Working closely with the Head of Product, you’ll combine commercial insight, market analysis and product delivery expertise to develop propositions that solve real customer challenges and unlock new growth opportunities. From Neutral Host Small Cells … Support the development and execution of the product roadmap, helping to bring innovative connectivity solutions from concept through to launch and growth. 🎯 Translate customer needs, market opportunities and business objectives into clear product requirements, propositions and business cases. 📋 Own and manage product backlogs, prioritisation activities and delivery requirements across ...

This is an opportunity to join an analytics team within a leading data-led marketing environment. The role offers strong exposure to digital performance, customer insight, and end-to-end campaign measurement, with clear impact on client strategy and business outcomes. The Company They are a global consultancy … style organisation operating at the intersection of data, technology and marketing. Their work focuses on delivering measurable impact through customer-centric insights and advanced analytics. With a strong agency and consulting heritage, they partner with major brands to transform marketing effectiveness and customer experience. They foster an inclusive ...

ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. … combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever ...

unattended environments, with petroleum retail experience considered a strong advantage. Reporting to the Vice President of Hardware Product Management, you will evaluate market opportunities, customer needs, regulatory requirements, and technology trends to guide product investments from concept through launch and long‐term lifecycle management. Working closely with engineering, industrial … Ownership Define and own the global product vision, strategy, and roadmap for unattended and Petro hardware platforms. Evaluate new business opportunities through market analysis, customer feedback, competitive assessment, and technology trends. Optimize the hardware portfolio by balancing innovation, cost, regional requirements, and long‐term platform sustainability. Drive decisions ...

working on projects in Graphic Design, UI Design, UX/CX Strategy and Website Design? We are seeking a talented individual with skills in Customer & User Experience to join our clients growing Digital Team. This is an exciting opportunity to play a key role in developing and transforming … client and customer journey with the business’ digital products, services and websites. You will help design user experiences, create engaging interfaces, improve customer journeys and influence how customer-centred design is embedded across the organisation . You will combine your expertise in UI Design, UX Design, Customer ...

phone proposition. Develop messaging architecture to connect with customers. Own market research - help the team identify and close gaps in both customer understanding, how much our messaging and creative resonates, and measurement of brand equity over time. Own the brand voice across all touchpoints, packaging, communications, social, product copy … campaigns, product launches, and brand moments, working with the Content Lead on creative direction, production and execution. Growth Outcomes & Funnel Accountable for marketing OKRs: customer growth, acquisition cost, sales volume, lead generation, and funnel conversion. Own the end‐to‐end funnel strategy from awareness through conversion and retention, identifying ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

someone who thrives in a fast-moving digital environment and enjoys combining trading, merchandising and data-driven decision-making to optimise the online customer journey. Working across multiple product categories across clothing and GM, you'll play a key role in driving online sales, improving conversion and delivering … presented effectively, campaigns are executed seamlessly and commercial opportunities are maximised. Working closely with Buying, Marketing, Ecommerce, Operations and Digital teams, you'll use customer insight and performance data to improve trading performance, optimise product visibility and enhance the overall customer experience. Key Responsibilities Monitor and analyse ...

supporting a rapidly growing technology business that is building a brand - new platform bringing together multiple carbon and sustainability products into one connected customer experience. As a Platform Product Manager, you'll own a key area of this platform, leading discovery, defining solutions and working alongside engineers and designers … deliver products that solve real customer problems. You'll have genuine influence over product direction, roadmap decisions and the way AI is embedded into both the product and your own ways of working. The Opportunity You'll spend time speaking with customers, understanding market problems, testing ideas, analysing product ...

supporting a rapidly growing technology business that is building a brand - new platform bringing together multiple carbon and sustainability products into one connected customer experience. As a Platform Product Manager, you'll own a key area of this platform, leading discovery, defining solutions and working alongside engineers and designers … deliver products that solve real customer problems. You'll have genuine influence over product direction, roadmap decisions and the way AI is embedded into both the product and your own ways of working. The Opportunity You'll spend time speaking with customers, understanding market problems, testing ideas, analysing product ...

Markerstudy Group for a Data Science Analyst. You will be responsible for providing data science and analytics solutions to support our strategic roadmaps and customer propositions. Working with a variety of teams and stakeholders, you will have strong communication skills allowing the business to adopt and embed your findings. … role works closely with a wide range of internal and external stakeholders, delivering data products, insights, and analytical services across pricing, partnerships, IT, insurers, customer insight, digital, marketing, and contact-centre teams This is a great opportunity for you to accelerate your career in Data Science ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

take ownership of features in our H&S system that sit at the heart of this vision. Whether it's improving existing customer flows, surfacing insights, or unlocking new value through AI, you’ll help shape intuitive, high-impact experiences that deliver measurable value for clients and the business. … client needs. Own product performance—tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution. Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions. Shape product roadmaps that deliver both short-term value and long-term differentiation ...

Manchester or Milton Keyes in a Hybrid role requiring office presence 1-2 days per week, you'll sit at the intersection of data, customer insight and commercial performance. You'll turn complex data into clear recommendations that influence real business decisions across marketing, product and leadership teams. … What You'll Bring This role is perfect if you enjoy getting under the skin of data and translating it into clear, practical insight that others can act on. You're comfortable working across different teams, and you care about understanding the "why" behind performance, not just the numbers. ...