51 to 75 of 931 Customer Insight Jobs in England

Business Partner - Digital & Marketing Focus Manchester - Hybrid£75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email, etc. … . Collaborate with IT and marketing teams to assess ROI on tech investments, platform upgrades, and digital campaigns. Lead monthly performance reviews and provide forward-looking insight to influence decision-making. Develop and manage digital KPIs, dashboards, and financial models that support commercial decisions. Contribute to budgeting, forecasting, and long-range planning cycles, ensuring alignment with business strategy. Support More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid £75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email, etc. … . Collaborate with IT and marketing teams to assess ROI on tech investments, platform upgrades, and digital campaigns. Lead monthly performance reviews and provide forward-looking insight to influence decision-making. Develop and manage digital KPIs, dashboards, and financial models that support commercial decisions. Contribute to budgeting, forecasting, and long-range planning cycles, ensuring alignment with business strategy. Support More ❯

user experience through data insights and product knowledge. Collaborate with stakeholders across our B2B teams, helping them make the most of our data. Contribute to the data, analytics, and customer insight team culture—sharing knowledge and championing how we can drive value for the business. How you’ll do it: You’ll use, build expertise in, and be … language models (LLMs) into data analysis and narrative building where appropriate. If you're data-led, impact-driven, and keen to improve people’s financial outcomes through evidence and insight, this is an excellent opportunity to grow within a supportive and experienced Analytics team. We are open to discussing working patterns. We welcome all internal applicants to apply for … requirements):Flexible and agile working | Nest Pensions For more information about our recruitment processclick here Directorate/Department Overview Nest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart of our work and More ❯

with key teams to define data frameworks for tracking KPIs and performance and build self-serve dashboards that inform smarter decisions allowing teams to remain agile. Build and refine insight-led models that support activities such as forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis. Must have requirements: Strong proficiency in SQL Min. 4-5 years … experience in analytics, with a strong focus on customer insight, commercial impact and stakeholder communication. Advanced Power BI experience, including DAX, data model optimisation, and workspace management. Proven experience designing A/B tests and using statistical techniques to interpret results. Strategic thinker with the ability to work independently, manage multiple priorities and clearly communicate to non-technical … Kingdom 4 weeks ago City Of London, England, United Kingdom £500.00-£597.00 1 week ago Ashford, England, United Kingdom 2 weeks ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 4 days ago London, England, United Kingdom 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly More ❯

can we improve logistics efficiency?" "Is 350 products the right number for our portfolio?" You'll collaborate with stakeholders, shape analytics roadmaps, and lead projects from data exploration to insight delivery. Key Responsibilities Define analytical approaches to tackle business challenges Identify and explore relevant data sources Deliver clear, insight-driven storytelling using visualisation tools Analyse marketing campaign performance … MMM, attribution, ROI) Support commercial strategy through segmentation and customer insights What We're Looking For Strong SQL and data visualisation skills (e.g. Tableau, Power BI) 3+ years in marketing or commercial analytics Experience with campaign analysis and business performance insight Excellent communication and stakeholder management Bonus: Python experience or a consulting background Why Join? Join a data … rich, insight-driven organisation with a strong ethical mission Work within a team of 16 data professionals, reporting to a senior leader with 1 direct report Exposure to both operational and strategic analytics challenges across international markets Benefits 25 days holiday + bank holidays (with option to buy more) Discretionary bonus scheme Matched pension contributions (up to 4%) Life More ❯

always growing and looking for passionate people to join the family. The Job We’re looking for a commercially savvy, forward-thinking, Senior Data Analyst to join our Strategy & Insight team, helping to unlock meaningful insights across our hospitality brands. In this role, you’ll work closely with stakeholders across Marketing, Product, Operations and Commercial to deliver data-driven … recommendations that shape strategic decisions with a knack for orchestrating compelling data stories. Using your deep understanding of hospitality, customer and loyalty behaviours, and business operations, you'll uncover opportunities for smarter engagement, operational efficiency, and performance optimisation. Whether you're exploring guest visit patterns, optimising our offering, or analysing performance towards our KPI’s, your work will directly … role for a sharp thinker who thrives in fast-paced, experience-led environments and understands that data isn't just numbers — it's our story. Key Responsibilities will include: Insight Generation & Strategy: Own and maintain the architecture and structure within our Power BI reporting suite. Own reporting outputs and elevate them through storytelling, clarity, and business relevance. Deliver actionable More ❯

lead end-to-end projects, and deliver actionable insights through data storytelling. Key Responsibilities: Define analytical approaches to solve business challenges Explore and work with relevant data sources Create insight-led storytelling using tools like Tableau or Power BI Analyse campaign performance (MMM, attribution, ROI) Support commercial decisions via segmentation and customer insights What We’re Looking For … Strong SQL and data visualisation experience 3+ years in marketing or commercial analytics Proven campaign analysis and performance insight expertise Clear communication and stakeholder management skills Bonus: Python or consulting experience Interview Process: Stage 1: Video interview with VP of Data Stage 2: In-person interview with senior leadership Stage 3: Stakeholder interviews (cross-functional), including verbal and numerical More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

Insights team, you will orchestrate the systems, analytics, and business-planning processes that unlock revenue growth across our highest-priority global clients. You will build and run a disciplined, insight-led pipeline review cadence for the Global Accelerator portfolio while guiding annual and quarterly Client Business Plans that align dentsu’s full capabilities to each client’s growth agenda. … the Global Accelerator Client portfolio. Convene and facilitate regular review sessions with Integrated Client Leaders (ICLs) and senior executives, surfacing opportunities, flagging risks, and mobilizing next steps. Produce clear, insight-rich monthly portfolio reports for the Chief Global Client Officer, highlighting performance against targets and recommended actions. Embed KPIs and governance that hold teams accountable for revenue and growth … People Insights Business Intelligence Lead City Of London, England, United Kingdom 2 weeks ago Epsom, England, United Kingdom 2 days ago London, England, United Kingdom 1 day ago Product & Customer Insights Manager, Customer Experience and Business Trends London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago More ❯

with key teams to define data frameworks for tracking KPIs and performance and build self-serve dashboards that inform smarter decisions allowing teams to remain agile. Build and refine insight-led models that support activities such as forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis. ✅ Must have requirements: Strong proficiency in SQL Min. 4-5 years … experience in analytics, with a strong focus on customer insight, commercial impact and stakeholder communication. Advanced Power BI experience, including DAX, data model optimisation, and workspace management. Proven experience designing A/B tests and using statistical techniques to interpret results. Strategic thinker with the ability to work independently, manage multiple priorities and clearly communicate to non-technical More ❯

with key teams to define data frameworks for tracking KPIs and performance and build self-serve dashboards that inform smarter decisions allowing teams to remain agile. Build and refine insight-led models that support activities such as forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis. ✅ Must have requirements: Strong proficiency in SQL Min. 4-5 years … experience in analytics, with a strong focus on customer insight, commercial impact and stakeholder communication. Advanced Power BI experience, including DAX, data model optimisation, and workspace management. Proven experience designing A/B tests and using statistical techniques to interpret results. Strategic thinker with the ability to work independently, manage multiple priorities and clearly communicate to non-technical More ❯

requirements, deliverables, and timelines. Ensure clear communication of the team’s goals, requirements, and dependencies to drive successful product delivery. User-Centric Product Development: Actively gather user feedback, analyze customer insights, and identify opportunities to integrate improvements and new features into the user flow and product roadmap. Advocate for user needs while balancing business requirements and technical feasibility. Innovation … trade-offs where necessary. Agile Methodologies: In-depth experience working in Agile (Scrum, Kanban, SAFe). Familiarity with Agile frameworks and how to effectively implement them in product development. Customer Focus: A strong customer-centric mindset with the ability to gather, interpret, and act upon customer feedback to drive product improvements. Communication & Collaboration: Exceptional communication skills, both … for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a More ❯

Location United Kingdom,--Birmingham Job Type Permanent Description Job Advertisement: Junior Data Analyst with a Strong Focus on Customer Service Position: Junior Data Analyst Location: Birmingham (south west) hybrid working Employment Type: Full-Time About Us: Our client is a dynamic and innovative company dedicated to providing exceptional services to our customers. They pride themselves on their commitment to … excellence, customer satisfaction, and continuous improvement. As they continue to grow, they are seeking a talented Junior Data Analyst with a strong focus on customer service to join their team. Job Description: Are you passionate about data and customer service? Do you have a keen eye for detail and a knack for transforming data into actionable insights … If so, we have an exciting opportunity for you! As a Junior Data Analyst, you will play a crucial role in their Customer Service Analytics team, helping them enhance the customer experience through data-driven decisions. Key Responsibilities: Data Analysis: Collect, analyze, and interpret customer service data to identify trends, patterns, and insights. Customer Insights: Provide More ❯

consumer facing mobile application proposition for Foresters. It involves defining the app’s vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and engaging user journeys. … mobile product development, particularly within financial services, and a solid understanding of regulatory frameworks such as the FCA Consumer Duty. Your day to day will include: Gathering and understanding customer needs, competitive landscape, and market trends to inform the application’s development Identifying priority problems to solve and customer needs to meet, ensuring propositions are commercially viable, technically … feasible and usable for customers Discover and prioritise optimisation opportunities that allow for continuous improvement of product outcomes and experience for customer Collaboration with 3rd parties, technical product managers, designers, developers, and marketing teams. Ensuring adherence to contractual agreements and best practices and product requirements as set out by Foresters Managing stakeholders with interactions at Board Level. Work cross More ❯

across key markets and analysing performance metrics. This role involves close collaboration with cross-functional teams - such as marketing, merchandising, design and DevOps - to optimise website functionality, elevate the customer experience and drive online sales performance. We’re looking for a data-driven professional with exceptional organisational skills to help drive our continued growth. Key Responsibilities Website Performance & Trading … and campaigns, ensuring seamless execution across all channels and markets. Complete all general administration tasks and ad hoc business projects as directed. Data Analysis & Reporting Analyse website data and customer journey insights to optimise online performance to support business decision-making. Utilise tools like Google Analytics to produce insights on user behaviour and customer journey trends. Contribute to … etc.) for new season and new product launches as well as launching new marketing campaigns. Manage the execution and maintenance of blog content across all regions. Collaborate with the Customer Service team to improve user satisfaction and engagement. Requirements Proven e-commerce experience, preferably in fashion or jewellery. Strong analytical skills to interpret sales data and customer insights. More ❯

implement configuration changes and patches. Provide 2nd/3rd line support for end-users and resolve system issues. Skills, Experience & Qualifications Proven experience administering, configuring and customising Dynamics 365 Customer Engagement (CRM) applications, in particular Customer Insights - Journeys, Customer Service Hub, Sales Hub. Proficient in Power Platform administration: Power Apps, Power Automate (Flow), and Power BI. Experience More ❯

web apps in European countries such as the UK, France, Germany, and the Netherlands. In this role, you will optimize the user experience for search, segment and personalize the customer search experience, and transform complex data into actionable insights that fuel business growth. You will work closely with engineering, data science, marketing, commercial, and operations teams to deliver user … dynamic, international environment. Key Responsibilities: Discover opportunities to enhance the search experience and relevance based on the online shopping search behaviors and habits of users in European countries. Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics More ❯

requirements, deliverables, and timelines. Ensure clear communication of the team's goals, requirements, and dependencies to drive successful product delivery. User-Centric Product Development: Actively gather user feedback, analyze customer insights, and identify opportunities to integrate improvements and new features into the user flow and product roadmap. Advocate for user needs while balancing business requirements and technical feasibility. Innovation … trade-offs where necessary. Agile Methodologies: In-depth experience working in Agile (Scrum, Kanban, SAFe). Familiarity with Agile frameworks and how to effectively implement them in product development. Customer Focus: A strong customer-centric mindset with the ability to gather, interpret, and act upon customer feedback to drive product improvements. Communication & Collaboration: Exceptional communication skills, both More ❯

in shaping Ravio's in-product data and insights. The responsibilities of this role can be split into two main components: (1) Leverage Ravio's vast proprietary dataset, qualitative customer insights, and external macro data to generate compelling, actionable narratives for a wide range of audiences. (2) Support the development of best-in-class benchmarking and QA methodologies that … products and reports, ensuring they remain industry-leading in both accuracy and relevance. Working at the intersection of data and people strategy, you'll develop a deep understanding of customer needs and emerging market trends to generate timely, high-impact insights. You will partner with Content and Comms to translate complex datasets into compelling, actionable narratives that are distributed … Ravio's benchmarking methodologies, feeding directly into all of our benchmarking products Design Ravio's benchmarking QA processes, working closely with our Data Science team Analyse proprietary reward datasets, customer feedback, and external market data to surface key trends and insights (e.g. pay practices, the evolution of equity compensation, links between pay, performance and retention, etc) Contextualise compensation trends More ❯

consultancy, cutting-edge software, and the latest data to optimise location strategies across physical and digital landscapes. Projects typically last from a week to six months, covering performance analysis, customer insights, network strategies, BI & visualization, and advanced AI predictive modelling. We work closely with clients to understand their goals, incorporate feedback, and develop bespoke solutions. What you'll be More ❯

to ensure project milestones are met. Prepare presentations and reports to communicate project progress and findings. Data Analysis & Reporting: Utilize data analysis tools (e.g., Excel) to analyze market trends, customer insights, and financial data. Assist in the creation of insightful presentations and reports to communicate key findings to stakeholders. Support the maintenance of data used in strategic decision making. More ❯

re expanding our data and insights capabilities to better understand, serve, and grow our audience community. Role Overview We're looking for a strategic and data-savvy Director of Customer & Audience Insights to lead our understanding of who our users are, what they value, and how we can serve them better. This is a highly cross-functional leadership role … sitting at the intersection of data science, marketing, product, and editorial . You'll oversee customer segmentation, behavioral analytics, retention modeling, and strategic research, translating complex data into actionable insight to fuel decision-making across the business. You'll work closely with marketing, product, editorial, and senior leadership to guide our audience strategy, drive personalized experiences, and maximize … customer lifetime value. Key Responsibilities Lead GB News' customer and audience insight function, developing a deep understanding of viewer behavior, member value, and user journeys. Partner with Data Science and Analytics to design and implement models around segmentation, churn risk, LTV, engagement scoring, and conversion likelihood. Guide research and analysis to support marketing, content, and product teams More ❯

Senior Customer Insights Analyst (Viator) London Senior Customer Insights Analyst Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between … leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Role The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to More ❯

Senior Product Manager, Amazon Customer Insights Job ID: Amazon Japan K.K. - A25 About the Role: We're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to our vendor partners. As the owner of shopper CX you will … drive a more engaging Amazon experience for customers and more customer decision making in our vendors, accelerating the Retail flywheel. Why Amazon? • Opportunity to shape the future of how customers interact with our product and Amazon • Work with world-class talent across product, engineering, research and business teams • Highly visible role with significant executive exposure and growth potential • Competitive … Key job responsibilities Key Responsibilities: Product Strategy & Vision • Own and evolve the long-term CX vision, strategy and roadmap for our B2B market research products • Work backwards from the customer to define compelling vision and roadmap for CX • Identify and deliver on opportunities to expand ACI's capabilities through new features and product extensions • Make data-driven decisions to More ❯