76 to 100 of 300 Customer Insight Jobs in England

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

teams to ensure seamless, impactful launches and on-going adoption across sports and crypto ecosystems. - Drive growth loops by aligning product incentives with marketing levers and user behavior. 3. Customer Insights & Market Intelligence - Conduct user research, interviews, and data analysis to understand motivations, pain points, and market gaps to exploit and inform product roadmaps. - Benchmark against leading DeFi wallets More ❯

by imparting knowledge and/or upskilling colleagues on all that is possible through our tools Provide mentorship and coaching to the BI team Work closely with Data Engineering, Customer Insights Data Science and Product Management teams to ensure alignment and collaboration Manage relationships with key stakeholders across the business Who you will work with The Data, Tech, Digital More ❯

Responsibilities Customer Centricity : Drive positive customer satisfaction and become a trusted advisor. Develop and expand impactful relationships with customer and partner architects, TDMs, and business stakeholders. Provide direction to TDMs and bridge the gap between TDMs and BDMs. Business Impact : Grow consumption (Cloud & Customer Success contracts) by developing opportunities that drive customer success and help … customers derive value from their Microsoft investments. Resolve customer blockers by leveraging Microsoft Cloud and your expertise. Identify industry trends, gather customer insights, and map solutions to customer outcomes. Technical Leadership : Align individual skills with team and customer success goals. Accelerate customer outcomes by sharing expertise, contributing to IP, and connecting gaps across business and … technology areas to improve solutions at scale. Qualifications Required Qualifications : Bachelor's degree in relevant fields and experience in Microsoft cloud technologies or equivalent customer-facing experience in cloud transformation projects. Preferred Qualifications : Certifications in cloud technologies or change management, master's degree, 4+ years consulting experience, and experience with agile, SRE, cloud engineering, FinOps, AI, security, compliance, and More ❯

join us? What will your 'typical’ day look like? Different that’s for sure...: Atom’s Commercial department is at the forefront of designing innovative products, driven by deep customer insight and market intelligence. We’re seeking a unique talent - a Commercial Data Analyst - who can bridge the gap between advanced data science and strategic business decisions. This … team, ensuring your insights are impactful and directly shape Atom’s financial trajectory. What you’ll be doing: Strategic Insights: Lead the identification and quantification of key drivers behind customer deposit behaviour and performance through advanced statistical analysis. Forecasting & Optimisation: Develop sophisticated and robust forecasting models for deposit balances, providing crucial inputs for Commercial, Treasury, and FP&A, and … for data manipulation and in-depth analysis. Proficiency in data manipulation and analysis, with a strong commitment to data accuracy and attention to detail. A keen ability to understand customer deposit behaviour and market dynamics, translating complex data into actionable business recommendations. Ability to convey complex technical concepts and data insights clearly and effectively to non-technical audiences, influencing More ❯

deliver solutions Act as the voice of the client -engage directly with users and buyers to understand problems and validate opportunities Shape and prioritise the product roadmap based on customer insight, market dynamics, data feasibility, and commercial potential Dive deep into our data - exploring the data and story to help inform and validate design and product decisions. Collaborate … blockers for engineering Champion product quality and data perfection, partnering with internal analysts and QA to ensure we ship trusted and intuitive tools Support go-to-market planning, including customer onboarding, commercial packaging, and positioning of new features Partner with our product analytics team to define success metrics, track performance, and use data-driven insights to continuously refine and More ❯

We're looking for a Customer Experience Agent (CXA) who combines technical expertise with a passion for delivering exceptional customer service. This role goes beyond traditional Level 1 support. Our CXAs are not just problem-solvers, but customer advocates who ensure every interaction builds trust, reduces friction, and enhances loyalty. As the first line of support, you … customers through technical issues, certification processes, and product usage while also spotting signs of churn and driving value-led conversations. You'll work cross-functionally with Product, Sales, and Customer Success to ensure a seamless experience. Key Responsibilities Customer Support & Technical Assistance Be the first point of contact for customer and partner queries across chat, email, phone … or phone, helping users navigate setup, issues, or certification. Escalate complex or unresolved issues to more senior members of support while maintaining full visibility and communication with the customer. Customer Experience & Engagement Ensure every customer interaction is empathetic, professional, and outcome-driven. Guide users through key lifecycle moments-onboarding, certification, renewals, with clarity and ownership. Proactively identify customers More ❯

function further within our well-established strong data-driven Centralised Analytical department. Our Data Science mission is to build machine learning models in the production environment relative to Marketing, Customer Insights, and Safer Gambling and establish a strong culture of data-driven decision-making in our organisation's strategy. We are looking for an experienced MLOps Engineer to support More ❯

Senior Data Scientist - Customer & Behavioural Analytics £70,000 - £80,000 + Bonus + Benefits Hybrid Working - 1 day in the office circa every 2 weeks. Role Summary We are seeking a commercially minded Senior Data Scientist to lead the development of advanced analytics and machine learning solutions focused on customer behavior, personalization, and lifecycle management. Your work will … directly impact customer retention, engagement, and lifetime value, helping the business make smarter, data-driven decisions at scale. Key Responsibilities Lead customer-centric analytics projects across retention, segmentation, churn prediction, product usage, and personalization Build and maintain predictive models (e.g. churn, CLV, next-best action, recommendation systems) and translate insights into business value Conduct deep-dive analyses into … customer journeys, identifying behavioral trends and opportunities for intervention Partner with Marketing, Product, and Customer Success to optimize campaigns, targeting strategies, and user engagement Own the end-to-end lifecycle of models: from problem framing to deployment and monitoring Present analytical findings and strategies to stakeholders in a compelling and actionable way Mentor junior data scientists and contribute More ❯

Senior Data Scientist - Customer & Behavioural Analytics £70,000 - £80,000 + Bonus + Benefits Hybrid Working - 1 day in the office circa every 2 weeks. Role Summary We are seeking a commercially minded Senior Data Scientist to lead the development of advanced analytics and machine learning solutions focused on customer behavior, personalization, and lifecycle management. Your work will … directly impact customer retention, engagement, and lifetime value, helping the business make smarter, data-driven decisions at scale. Key Responsibilities Lead customer-centric analytics projects across retention, segmentation, churn prediction, product usage, and personalization Build and maintain predictive models (e.g. churn, CLV, next-best action, recommendation systems) and translate insights into business value Conduct deep-dive analyses into … customer journeys, identifying behavioral trends and opportunities for intervention Partner with Marketing, Product, and Customer Success to optimize campaigns, targeting strategies, and user engagement Own the end-to-end lifecycle of models: from problem framing to deployment and monitoring Present analytical findings and strategies to stakeholders in a compelling and actionable way Mentor junior data scientists and contribute More ❯

days per week in either Hampshire or Worcestershire Salary: £50,000 - £55,000 (DOE) Are you a hands-on data scientist who loves turning messy data into actionable insight? Do you enjoy building practical data solutions and working across teams to bring data-driven products to life? We're looking for a Senior Data Science Engineer to help shape … established and ambitious tech organisation. You'll play a key role in designing and delivering data-driven products, contributing to model development, analytics tools and scalable pipelines that drive insight and innovation. You'll collaborate with engineers, analysts and stakeholders to solve real business problems using a blend of data science, analytics engineering and applied machine learning. This is … ideal for someone who's worked across the data science lifecycle and enjoys both experimentation and delivery. Key responsibilities include: Building and refining models to support decision-making and customer insight Designing and developing analytics tools and pipelines for internal and external use Supporting productionisation of models and analytical workflows Promoting best practices in reproducible, ethical and explainable More ❯

Customer & CRM Insights Analyst Location: Theale (3 days on-site) Are you passionate about transforming data into actionable insights that drive commercial impact? We're looking for a driven and forward-thinking Customer & CRM Insights Analyst to join a lean, collaborative, and high-impact data team at the heart of a leading British wine retailer and distributor. About … the Role: You’ll be instrumental in shaping customer analytics across three key brands, working alongside stakeholders in CRM, Data, Finance, and BI. This is a hands-on analytical role with real influence over how campaigns are planned, measured, and optimised. It’s perfect for someone ready to take the next step in their analytics career and help evolve … analytics and performance dashboards Deliver ad hoc insights to shape CRM and marketing strategy Collaborate with CRM teams on segmentation, timing, and targeting Support the evolution of a robust customer database Work closely with finance and BI to ensure activity is measurable and profitable Contribute to the team’s longer-term journey toward advanced analytics and AI What We More ❯

Business Mobile Product & Propositions Lead! Intercity Technology is seeking an experienced and visionary Business Mobile Product & Propositions Lead to lead the evolution of our mobile product portfolio and drive customer-focused innovation. This strategic and hands-on role is central to shaping the future of our Business Mobile offerings, working across teams and with external partners to deliver market … make a real difference. Key Responsibilities as aBusiness Mobile Product & Propositions Lead: Product Strategy & Innovation Lead the development of mobile propositions from concept to market. Deliver innovations based on customer, market, and technology insights. Collaborate with sales, technical, and commercial teams to exceed growth targets. Go-to-Market Execution Define target markets, personas, and customer problem/solution … onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery. Use data-driven insights to refine propositions and improve outcomes. Engage with customer forums and feedback loops for continuous improvement. Stakeholder & Partner Engagement Build strong relationships with vendors and integrators. Align strategies with Divisional MD and Board-level stakeholders. Ensure commercial viability More ❯

Ventures, Maersk Growth, Pale Blue Dot, Eka Ventures and the British government. Role Overview Building an outstanding delivery experience is all about support and trust at every step. Our Customer Support team plays a crucial role in this journey, providing end recipients with the visibility and information they need to ensure things run smoothly. We're looking for a … hands-on Customer Support Manager to lead one of our two Support Teams, working across email, live chat, and phone. You'll be responsible for ensuring your team consistently delivers exceptional experiences, while also personally handling support enquiries. We're looking for someone who thrives in fast-paced, operationally complex environments, is energised by coaching and developing others, and … will be comfortable with this schedule and the travel required to be on-site. While this role is currently based at our North Woolwich depot, we may relocate our Customer Support function in future. We're therefore looking for someone who is flexible and adaptable to changes in working location and shift patterns, as the business continues to scale. More ❯

brands, including product descriptions, instruction manuals, box artwork, and other product-related content. Working within the Product Development team, we are seeking someone who is passionate about the overall customer experience. You will help identify ways to apply customer insight to improve how users interact with our products, ensuring they can get the most out of them. More ❯

Executive means being at the forefront of our brand new retail media platform Nectar360 Pollen, where you'll have the opportunity to make a significant impact on shaping the customer experience. As part of the Go To Market team, you'll play a vital role in providing expert guidance and support to clients, ensuring they unlock the full potential … ensure the platform's success. Who you are As a Training and Support Executive at Sainsbury's Nectar360 operations, you are a dedicated professional with a strong background in customer support, training, or client service-related roles. Your self-motivation, organisational skills, and attention to detail enable you to effectively address user queries, deliver expert guidance, and champion best … practises for customer service excellence. With a proactive and high-energy approach, you excel in coordinating training sessions, maintaining documentation, and collating user feedback to drive continuous improvements across retail media and customer insight platforms. Your ability to collaborate with cross-functional teams and adapt to changing circumstances showcases your versatility and commitment to delivering exceptional support More ❯

in the office for collaboration and is easily commutable from Northampton, Rugby, Warwickshire, Birmingham, Milton Keynes. What youll be doing: Configuring Dynamics 365 like a pro (Sales, Field Service, Customer Insights the whole gang) Building slick Power Platform solutions that users actually love Integrating with internal and third-party systems (because silos are so 2010) Mentoring junior devs and More ❯

BIE you will work closely with our business and finance teams building statistical or machine learning models that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and More ❯

Location: Cambridge (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our … clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role As … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯