76 to 100 of 520 Customer Insight Jobs in England

seeking a Customer Lifecycle & CRM Manager to help define and execute customer lifecycle marketing strategies across the inMusic ecosystem. This role owns lifecycle messaging programs across email, web, in-product, and related channels, helping drive customer activation, engagement, retention, adoption, and revenue growth. The ideal candidate combines … expertise, customer insight, experimentation, and data-driven decision making to create effective customer journeys across multiple brands and product categories. We are willing to consider senior level candidates for this position.What You'll DoDefine and execute lifecycle marketing strategies that improve activation, engagement, retention, and customer ...

About the Role We are seeking a Customer Success Director – Corporate Lending to lead customer success outcomes across a portfolio of strategic customers using solutions including Loan IQ, Trade, and Corporate Channels. This role is responsible for driving customer adoption, retention, renewal readiness, and long‐term value … trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams. The successful candidate will combine strong customer relationship management, commercial acumen, and domain expertise in lending or financial services to ensure customers achieve their business objectives and maximize the value of their Finastra ...

Product Manager will lead the evolution of both the existing mobile and web platform and new product capabilities, ensuring the roadmap is commercially focused, customer-led and aligned to the wider company strategy. The role will work closely with engineering, compliance, operations, marketing, treasury and customer support teams … Product Manager will: Own the product strategy, vision and roadmap across the core digital money transfer platform Take ownership of the end-to-end customer journey across registration, KYC, payments, transfers and customer support Translate market, customer and business insight into a clear product direction aligned ...

senior, high-impact opportunity for a recognised domain expert to lead an integrated campaign across Defence and National Security markets. You’ll bring together customer insight, technical capability, product strategy and market engagement to shape organisational direction and deliver measurable growth. We’re particularly interested in candidates … through influence rather than hierarchy, leading a virtual team spanning account management, marketing, product, engineering, technology, services and technical specialists. You’ll ensure that customer needs, organisational capabilities and market opportunities are translated into a clear and executable campaign plan. As the organisation’s authority within the domain ...

Sales, Marketing, Engineering and Product teams to solve problems, improve journeys and deliver changes that have a visible impact. If you enjoy using data, insight and innovation to shape products that people genuinely rely on, this is a role where you'll have real ownership. The Opportunity … Doing Own the strategy, roadmap and evolution of Salesforce Sales Cloud Improve the experience for internal sales teams and broker partners Use customer insight, analytics and business data to prioritise product decisions Work closely with Engineering and Design to deliver valuable new functionality Partner with Sales, Marketing ...

data-driven analyst with a passion for customer behaviour and CRM insight, looking for a new challenge within a fast-paced retail environment? If so, we have an exciting opportunity for you to join us as a Loyalty & CRM Insight Analyst (Customer Analyst … month fixed-term contract, where you’ll play a key role in shaping and developing the MyFenwick Loyalty programme through actionable insight and analysis. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When you join ...

transform how businesses work.This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system.You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success.Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on.The Role at a GlanceSenior ERP ConsultantUK Field-Based | Extensive UK Travel & Regular ...

transform how businesses work.This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system.You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success.Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on.The Role at a GlanceSenior ERP ConsultantUK Field-Based | Extensive UK Travel & Regular ...

high-impact opportunity for a recognised domain expert to lead an integrated campaign across Defence, Government and critical infrastructure markets. You’ll bring together customer insight, technical capability, product strategy and market engagement to shape organisational direction and deliver measurable growth. We’re particularly interested in candidates … operate through influence rather than hierarchy, leading a virtual team spanning account management, marketing, product, engineering, technology, services and technical specialists. You’ll ensure customer missions, emerging threats and organisational capabilities are translated into a clear and executable campaign plan. As the organisation’s authority within the domain ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

product quality, responsible development, greater efficiency and reducing environmental impact. Our client is seeking a Commercial Data Insights Lead to shape and deliver the customer and marketing insights strategy across EMEA. This hands-on leadership role will transform complex customer, sales, pricing, product and digital datasets into clear … actionable insights that support business growth, margin improvement and stronger customer engagement. Combining advanced analytics with commercial thinking and effective data storytelling, you will influence decision-making across a multi-market organisation while developing scalable reporting, analytics and measurement solutions. Duties & Responsibilities Define and deliver the EMEA customer ...

Delivery and Technology teams, they lead product discovery, define the problem to be solved, clarify desired outcomes and support prioritisation decisions that balance customer value, commercial impact and strategic fit. The role partners closely with the Technical Product Owner to ensure opportunities are clearly understood, effectively shaped and translated … turning commercial, client and stakeholder requests into clear product opportunities, expected outcomes and measurable success criteria. Lead discovery and validation activities to understand customer needs, business value, market demand, risks, assumptions and constraints before opportunities move into delivery. Identify opportunities to evolve client-specific requirements into scalable product capabilities ...

reconciling everything seamlessly in accounting software. This is a high-impact, multi-team leadership role across one of Wise Business's most important customer journeys.What you will do:Define the vision: Create and communicate a long-term strategy for multiple teams, making clear choices about where Wise should … workflow, where we should integrate and which customer problems matter most.Own measurable outcomes: Set the measures that show customers are succeeding - from setup effort and payment accuracy to on-time delivery, exception resolution and successful reconciliation - and hold teams accountable for moving them.Shape exceptional UX at scale: Make complex ...

reconciling everything seamlessly in accounting software. This is a high-impact, multi-team leadership role across one of Wise Business's most important customer journeys. What you will do: Define the vision: Create and communicate a long-term strategy for multiple teams, making clear choices about where Wise should … workflow, where we should integrate and which customer problems matter most. Own measurable outcomes: Set the measures that show customers are succeeding - from setup effort and payment accuracy to on-time delivery, exception resolution and successful reconciliation - and hold teams accountable for moving them. Shape exceptional UX at scale ...

developed a product that is delivering real value to customers, the business is entering an exciting stage of growth. With strong investor backing, increasing customer adoption and significant market opportunity ahead, they are looking for a Technical Product Manager to help shape product development and support the next phase … shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring product decisions are driven by customer insight, data and measurable outcomes. This role is ideal for someone who enjoys operating in ambiguity, taking ownership and helping build a business ...

developed a product that is delivering real value to customers, the business is entering an exciting stage of growth. With strong investor backing, increasing customer adoption and significant market opportunity ahead, they are looking for a Technical Product Manager to help shape product development and support the next phase … shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring product decisions are driven by customer insight, data and measurable outcomes. This role is ideal for someone who enjoys operating in ambiguity, taking ownership and helping build a business ...

Senior Product Manager – Customer, Access & Identity Department: Product & Technology Employment Type: Full Time Location: London Reporting To: Group Product Director Description We are looking for an experienced Senior Product Manager to take the lead on our Customer, Access and Identity roadmap, owning a portfolio of initiatives that bring … together our customer data and modernise how customers access our products. This is a pivotal role in shaping how we identify, authenticate, and understand our customers across the business, and in turning a newly combined organisation into a single, coherent customer experience. You will own the product vision ...

Role As CX Strategy Director, you will advise senior client stakeholders on growth strategy, customer experience transformation and experience-led digital business initiatives. You will help shape and grow our consulting practice, develop new service offerings, contribute to thought leadership, and lead strategic pursuits across key accounts. Working closely … with multidisciplinary teams including strategy, design, technology, marketing and data specialists, you will define transformation roadmaps and help organisations reimagine customer experiences to accelerate growth and create competitive advantage. The successful candidate will bring a strong consulting background, proven commercial acumen and a demonstrated ability to build trusted executive ...

direction across Omaze's digital products, establishing a world-class standard for UI craft. Lead the design of our most strategic and high-impact customer experiences, from early concept through to polished delivery. Partner with senior leaders and C-suite stakeholders to shape and champion a cohesive product … visual vision. Create beautiful, intuitive and accessible customer experiences that strengthen both the product and the Omaze brand. Collaborate closely with Product Managers, Engineers and Brand Designers to deliver exceptional end-to-end experiences. Raise the bar across the Product Design team through mentoring, design critiques and leading ...

James, Head of Customer Success at hx. I’m also an Arsenal season ticket holder and owner of Daisy, our team mascot and an official member of the CS team. Her responsibilities mainly include boosting morale, appearing on calls and avoiding anything that looks like account admin.Customer Success … work with some of the world’s largest insurers to make sure hx is driving real outcomes across pricing, underwriting and portfolio strategy.Our Global Customer Success team is currently eight people, and we’re looking for someone to join us as we continue to grow. You’ll work closely ...

sets the strategic direction, manages overall divisional performance, and ensures the alignment of our product, sales and services teams to drive revenue growth and customer retention. Reporting to the Group CEO and sitting as a member of the company's Executive Committee, the SVP Incubation Business Unit … propositions, driving hyper-growth, and graduating mature sectors into the wider business. The role combines strategic vision, commercial ownership, operational discipline and a relentless customer focus. The SVP Incubation Business Unit carries accountability for the division across four areas: determining and leading the go-to-market execution, driving product ...

Description Job Title: Individual Customer Savings (ICS) Lab Product Owner - D2C Investments Platform Location: Leeds or Edinburgh Salary: £106,565 - £125,370 Hours: Full-time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Leeds … hybrid working expectations in line with our Flexibility Works policy. What you’ll be doing: This is an exciting opportunity to lead the Individual Customer Savings (ICS) Lab within our Direct to Consumer Customer Investments Platform. You'll shape how customers invest with us, being responsible ...

finance operations stakeholders to demonstrate commercial value.• Create practical business cases showing impact on DSO, cost-to-collect, cash conversion and supplier/customer payment experience.• Translate complex AR/AP and B2B payment flows into simple, compelling sales narratives for clients and partners.Wholesale Trade & SME Segment Expertise• Develop … deep insight into wholesale trade value chains across the UK, including distributors, suppliers and high-volume B2B merchants.• Identify repeatable sales motions where card solutions can replace or complement A2A, bank transfer, direct debit and manual processes.• Capture learnings from local execution and contribute to reusable European playbooks.Required QualificationsExperience ...