leading the success of enterprise support customers for software industries in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs … a single point of contact to Enterprise Accounts Understand your customers' outcomes and business goals Make AWS service improvement recommendations that fit with your customer strategy and architecture Evaluate, analyze and present periodic reviews of operational performance to customers Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning … Champion and advocate for customerrequirements within AWS (e.g. feature request) Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns Share knowledge and innovate with some of the leading technologists around the world Work directly with Amazon Web Service More ❯
MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners … with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform , the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. … 2023. Job Description Onboard closed leads with Integration support Be the point of contact for Accounts and be responsible for the growth of the customer Advise clients on the most effective ways to use the MoEngage Platform Be a Product Evangelist, consulting the top internet companies on their growth. More ❯
Manager is responsible for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customerrequirements, defining the product vision, and working closely with engineering to deliver successful products. Key Responsibilities & Accountabilities Operations Manage all activities related to … taking the product to market, including writing user stories and solving customer-facing problems. Develop and oversee the product roadmap for websites and applications. Ensure product readiness before market launch. Define requirements for Business Intelligence & Analytics opportunities. Create MRDs and PRDs with prioritized features and justifications. Develop business … and issues impacting product delivery. Monitor and report on product performance post-launch, recommending improvements. Work with business units to leverage data for enhanced customer experience and sales. Support digital marketing efforts to increase website traffic and sales. Customer Build and nurture cross-functional relationships for ongoing collaboration. More ❯
market-leading for both content and technology? We're looking for a Solutions Consultant to join our growing UK and European Solution Consulting and Customer Success Team. The Solutions Consultant plays a key role in customer success and the technology evaluation part of the sales process, assisting with … is up to date. External Responsibilities: Supporting the Sales team with sales opportunity qualification, performing discovery of solution(s) required to address prospect and customerrequirements and supporting proof of concepts. Supporting the Sales team on selling the value of the Legal Software products using multiple formats/… phone calls, presentations, and onsite/online product demonstrations. Coordinate closely with the Sales team in putting together proposals to align solutions design with customer business requirements. Taking responsibility for the client experience and ensuring that customer excellence is delivered throughout the sales cycle and delivery process, developing More ❯
in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC … for customers and project teams Manage resources, lead and motivate a cross-functional team, and track and forecast projects Act as primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders Mentor project team members and junior consultants Represent Safety Professional Services across … multiple engagements and workstreams (e.g., solution design, configuration, data migration, systems integration) Ensure customer success throughout the engagement lifecycle Assist presales/sales teams in defining scope, costs, and estimations Requirements 5+ years of experience in the life sciences industry, especially in Drug Safety, Pharmacovigilance, Healthcare, or related More ❯
skilled Technical Project Manager to join our London office. You will join the Platform Enablement team, and your mission will be to work both customer facing and internally to give our customers an easy onboarding to the Attensi Platform and enable smooth end user journeys. You will be the … go-to person during customer projects, acting as an advisor and subject matter expert on the Attensi Platform and integrations. You will work closely together with our technical, project and customer success teams to maintain and further develop tools and processes implementing our Platform Enablement strategy. What will … will: Support the project teams and deliver technical projects within time and scope Advise on optimal technical set-up based on available options and customerrequirements Work closely with the Tech, Project and Customer Success teams and contribute to further develop and maintain the Platform Enablement processes More ❯
skilled Technical Project Manager to join our London office. You will join the Platform Enablement team, and your mission will be to work both customer facing and internally to give our customers an easy onboarding to the Attensi Platform and enable smooth end user journeys. You will be the … go-to person during customer projects, acting as an advisor and subject matter expert on the Attensi Platform and integrations. You will work closely together with our technical, project and customer success teams to maintain and further develop tools and processes implementing our Platform Enablement strategy. What will … will: Support the project teams and deliver technical projects within time and scope Advise on optimal technical set-up based on available options and customerrequirements Work closely with the Tech, Project and Customer Success teams and contribute to further develop and maintain the Platform Enablement processes More ❯
skilled Technical Project Manager to join our London office. You will join the Platform Enablement team, and your mission will be to work both customer facing and internally to give our customers an easy onboarding to the Attensi Platform and enable smooth end user journeys. You will be the … go-to person during customer projects, acting as an advisor and subject matter expert on the Attensi Platform and integrations. You will work closely together with our technical, project and customer success teams to maintain and further develop tools and processes implementing our Platform Enablement strategy. What will … will: Support the project teams and deliver technical projects within time and scope Advise on optimal technical set-up based on available options and customerrequirements Work closely with the Tech, Project and Customer Success teams and contribute to further develop and maintain the Platform Enablement processes More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Melbreck Technical Recruitment Ltd
and testing component parts, processes and systems to develop new and improve core products. You will also be developing and recommending solutions to engineering requirements for complex or specialized projects or systems, to ensure that design objectives are met, including program scope, cost and schedule constraints. Systems Engineer Role … Responsibilities: Analyse customerrequirements/requests and create design proposals both from scratch and adapting existing designs. Capture requirements, writing system and sub-system specifications and descriptions. Model solutions. Deliver design reviews. Validate design solutions. Create verification specifications, procedures and scripts, running testing and creating test reports. … Bring system components together and integrate. Participate and collaborate on design proposals to meet customer requests. Provide face to face support to customer with issues with current designs, negotiation of new solutions, test rig and aircraft ground test support. Systems Engineer Candidate Requirements: Bachelors degree (BS) (or More ❯
re on a mission to bring our Spatial AI technology to the material handling and robotics markets. This is an opportunity for an experienced, customer facing engineer to work with Slamcore's growing worldwide customer base to help them understand the value of our products and how best … We are looking for an experienced Applications Engineer to join our team and play a crucial role representing Slamcore and working with our growing customer base to deploy our cutting-edge, spatial AI technology. As a part of our highly skilled team, you will be working on technologies including … best out of our products for their use cases. You will be responsible for defining, scaling and leading the team to meet our growing customer base. The good stuff Work between our London HQ and your home if you're based in the UK, or fully remotely if you More ❯
responsible to oversee expert teams that are responsible for: Successfully deliver CHAMP projects based to plan within agreed scope, time and budget Drive the customer implementation of the different CHAMP product-related projects and assist the different Product Management and Sales teams during the implementation process by providing business … to-day activities Drive continuous improvement in terms reviewing existing processes within the department and cross-department with the aim of increasing efficiency and customer responsiveness. As a senior leader you will be responsible for driving the strategic direction of the group whilst being an active contributor to the … customers formally accept our deliveries and the completion of projects, where defined Represent CHAMP on project governance boards, providing oversight and positive direction Ensure customer satisfaction with our deliveries Cooperate with the other teams, as needed, to secure resourcing for projects Ensure PMO maintains internal SharePoint presence, Team Resourcing More ❯
responsible to oversee expert teams that are responsible for: Successfully deliver CHAMP projects based to plan within agreed scope, time and budget Drive the customer implementation of the different CHAMP product-related projects and assist the different Product Management and Sales teams during the implementation process by providing business … to-day activities Drive continuous improvement in terms reviewing existing processes within the department and cross-department with the aim of increasing efficiency and customer responsiveness. As a senior leader you will be responsible for driving the strategic direction of the group whilst being an active contributor to the … customers formally accept our deliveries and the completion of projects, where defined Represent CHAMP on project governance boards, providing oversight and positive direction Ensure customer satisfaction with our deliveries Cooperate with the other teams, as needed, to secure resourcing for projects Ensure PMO maintains internal SharePoint presence, Team Resourcing More ❯
responsible to oversee expert teams that are responsible for: Successfully deliver CHAMP projects based to plan within agreed scope, time and budget Drive the customer implementation of the different CHAMP product-related projects and assist the different Product Management and Sales teams during the implementation process by providing business … to-day activities Drive continuous improvement in terms reviewing existing processes within the department and cross-department with the aim of increasing efficiency and customer responsiveness. As a senior leader you will be responsible for driving the strategic direction of the group whilst being an active contributor to the … customers formally accept our deliveries and the completion of projects, where defined Represent CHAMP on project governance boards, providing oversight and positive direction Ensure customer satisfaction with our deliveries Cooperate with the other teams, as needed, to secure resourcing for projects Ensure PMO maintains internal SharePoint presence, Team Resourcing More ❯
to get the job done to a high standard. Main Duties as senior software engineer: Deliver complex PLC/SCADA and HMI systems to customerrequirements and programme schedules within budget Responsible for taking ownership of all aspects of software engineering including requirements specification and management, design … Ability to travel with full driving license Must be able to attain UK Security Clearance Desirable: Experience in multiple industry sectors Experience with modelled requirements Experience with developing .net applications Knowledge of IEC61508/61511 Safety Guidelines Good Presentation and communication skills Advanced level of using MS Office applications More ❯
to get the job done to a high standard. Main Duties as senior software engineer: Deliver complex PLC/SCADA and HMI systems to customerrequirements and programme schedules within budget Responsible for taking ownership of all aspects of software engineering including requirements specification and management, design … Ability to travel with full driving license Must be able to attain UK Security Clearance Desirable: Experience in multiple industry sectors Experience with modelled requirements Experience with developing .net applications Knowledge of IEC61508/61511 Safety Guidelines Good Presentation and communication skills Advanced level of using MS Office applications More ❯
of business knowledge and technology depth in Artificial Intelligence and Machine Learning with delivery implementation experience. Their focus will be providing solutioning support with customer executives followed by hands-on delivery for AI ML workloads. Successful candidates will have executive level experience defining, designing, and deploying enterprise level strategic … and Business intelligence. The ideal candidate will also have experience with managing data at scale and automation. Key job responsibilities Innovate - Engage with the customer's business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment. Deliver value - Lead and support regional … Create and deliver presentations to customers that inspire the art of the possible with AI/ML running at scale in the Cloud. Understand customerrequirements and collaborate with AWS sales leaders to scope, present, and win new customer engagements. Domain Leadership - Identify common customer interest More ❯
post sales consultation to our clients and partners. As a Sales Engineer at Global Payments, your role is pivotal in bridging technical solutions with customer needs. Collaborating closely with the Sales Team, you'll leverage your expertise to understand and address client requirements. Through product demonstrations and presentations, you … ll guide prospects through the capabilities of our offerings. Your role ensures seamless implementation, fostering customer satisfaction and driving successful sales outcomes. Our Sales Engineering Team works directly with our sales teams and with clients and partners to technically evaluate needs, propose internal and in some cases partner-sourced … Product Management Organization if necessary. Stay up-to-date with Product knowledge to be a Subject Matter Expert on our Products and capabilities Map customerrequirements to our product offerings Accelerate opportunities through the funnel by providing solutions through the presales process. Help sell our solutions through compelling More ❯
Matter Expertise. Develop, maintain and update training products for internal and external customers. Engage with stakeholders, project managers and senior technical staff to ensure customer and business needs are satisfied appropriately and problems are mitigated. Participate in software testing and can articulate discrepancies to customers, testers and software engineers … by directing and participating in engineering troubleshooting, resolving with minimal service disruption. Update system checklists, training materials, reports and other documentation. Understand regional customerrequirements and articulate this to product and engineering support. Assist with PLEXSYS product demonstrations and interact with customers at trade shows, industry events, workshops … and webinars. Assist with interfacing PLEXSYS products with other customer simulation products, as well as real-world systems. Ability to represent PLEXSYS in a professional manner during presentations and ability to conduct in-depth presentations of PLEXSYS products and services, in person and online. Demonstrate organizational, project leadership, decision More ❯
such as; product developments, service levels, managing client expectations, strategic planning and growth targets. Collaborate closely with colleagues across the organisation to ensure all customerrequirements/needs can be satisfied in an efficient and timely manner. Leveraging industry expertise and client feedback improve our insurance proposition. Understand … landscape; work closely with Client Service, Operations and Product Teams to create more value for our existing client base. Maintain an accurate database of customer information through effective CRM management (). Create and develop client presentations and sales pitch materials to support customer conversations. Depending on existing US … of relationship managers, offering strategic direction, mentorship, and performance feedback to drive the growth of client portfolios, ensuring the achievement of business targets. MINIMUM REQUIREMENTS A proven track record in Corporate Relationship Management with a minimum of 3-5 years' experience as an RD (or equivalent). Excellent relationship More ❯
industry. Job Purpose: As an IT Project Manager, you'll work with the team to ensure professional and consistently high-quality project management and customer service within the SME Project Management team, catering to our IT and Telecommunication clients. Your responsibilities will include managing customer expectations, coordinating resources … and overseeing costs. Key Responsibilities: Review customerrequirements as presented by the sales team and clarify and/or challenge as appropriate but with a view to kicking off the project within the agreed SLA. Execute the project plan ensuring clear and regular communication, with appropriate engagement of … all necessary departments involved whilst continually ensuring an exceptional customer experience. Actively track project progress, including forecast, appointed and completion dates to ensure projects are delivered as per the requirements and within the agreed timeline. To review feedback from customers and engineers (incl. Surveys and job sheets) to More ❯
finish times), including weekend work. You will: Diagnose and troubleshoot security alarm faults Use a broad range of monitoring and programming software Deliver excellent customer service to external residential and commercial customers Handle bespoke and high-security customerrequirements with discretion Assist field engineers to ensure remote … in problem-solving Excellent communication skills Ability to convey technical information to a non-technical audience Preferred Experience in technical problem-solving Experience providing customer service over the phone Background in customer service More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Focus Group
an experienced Enterprise Architect to play a pivotal role in driving digital transformation initiatives for our largest customers. This role involves working closely with customer business and IT leaders, as well as our internal technical teams and Solution Architects, to ensure seamless integration and alignment of business processes, data … technology. The role is responsible for the overall success of our technical solutions across multiple streams, maximizing account and professional service revenues, and ensuring customer satisfaction by leading project solutions through architecture and technical leadership, utilizing cloud, identity, networking, infrastructure, and modern workplace solutions aligned with customer business … objectives. Principal Responsibilities & Duties Collaborate with customers' business and IT leads to understand their strategic goals. Embed effectively within customer technical teams to drive success. Develop and maintain technical governance frameworks and roadmaps aligned with transformation programs. Provide technical leadership and guidance to internal teams and Solution Architects. Design More ❯
technical and commercial teams. The Application Engineer will ideally have the following attributes: A background in Mechanical, Electrical, or General Engineering Experience in a customer-facing or technical support role Strong communication and interpersonal skills Ability to understand and interpret engineering drawings and specifications Good problem-solving abilities and … a proactive mindset Competent using CAD software and Microsoft Office tools Commercial awareness and an understanding of customer needs Degree or equivalent qualification in Engineering (BEng, HND, HNC etc.) is preferred The Application Engineer role will involve: Acting as the link between the engineering and sales teams Supporting customers … design and production teams to ensure accurate project delivery Providing pre- and post-sales technical support Helping to develop new application solutions based on customerrequirements Attending client meetings, exhibitions, and site visits as needed If you are interested in this position, please apply with an up-to More ❯
City, Birmingham, United Kingdom Hybrid / WFH Options
Escape
cycle, from lead generation through to contract negotiation and closure Collaborate closely with technical and engineering teams to develop bespoke electronic solutions tailored to customerrequirements Monitor market trends, customer needs, and competitor activity to inform future growth strategies Represent the company at industry events, exhibitions, and More ❯
and related systems and platforms. To propose and develop appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customerrequirements and service levels. Key Responsibilities: Operate, maintain and manage the IP & MPLS networks Operate, maintain and manage the Corporate LAN Operate, maintain … JUNOS operating system is desirable but not essential Eager and quick to learn new skills Demonstrate an interest in current and future technologies Strong customer focus with high standards of customer care Smart appearance and ability to promote the business progressive image Self-motivated with the ability to More ❯