176 to 200 of 487 Knowledge Management Jobs in England

the Project Manager will also contribute to internal capability development, project assurance, and business development as part of our consultancy's growth strategy Role and Responsibilities Client Delivery – Project Management End-to-End Project Leadership Lead full lifecycle SAP projects using SAP Activate or hybrid methodologies Drive project initiation, planning, execution, monitoring, and closure Own integrated project plans, deliverables … and milestones across workstreams Governance & Stakeholder Management Establish and manage project governance including Steer Co’s, working groups, and issue escalation paths Serve as the key point of contact for client stakeholders, including sponsors and business leads Report project progress, risks, and mitigation plans in a clear and timely manner Budget, Scope & Resource Management Manage budgets, resource plans … time tracking, and financial forecasting Control scope through robust change management processes Oversee internal and external teams, ensuring clarity of roles and accountabilities Proactively manage risks and issues using structured RAID processes Escalate critical items and drive resolution with appropriate governance Maintain alignment with program objectives and business case Quality & Delivery Assurance Ensure delivery aligns with quality standards and More ❯

the Project Manager will also contribute to internal capability development, project assurance, and business development as part of our consultancy's growth strategy Role and Responsibilities Client Delivery – Project Management End-to-End Project Leadership Lead full lifecycle SAP projects using SAP Activate or hybrid methodologies Drive project initiation, planning, execution, monitoring, and closure Own integrated project plans, deliverables … and milestones across workstreams Governance & Stakeholder Management Establish and manage project governance including Steer Co’s, working groups, and issue escalation paths Serve as the key point of contact for client stakeholders, including sponsors and business leads Report project progress, risks, and mitigation plans in a clear and timely manner Budget, Scope & Resource Management Manage budgets, resource plans … time tracking, and financial forecasting Control scope through robust change management processes Oversee internal and external teams, ensuring clarity of roles and accountabilities Proactively manage risks and issues using structured RAID processes Escalate critical items and drive resolution with appropriate governance Maintain alignment with program objectives and business case Quality & Delivery Assurance Ensure delivery aligns with quality standards and More ❯

the Project Manager will also contribute to internal capability development, project assurance, and business development as part of our consultancy's growth strategy Role and Responsibilities Client Delivery – Project Management End-to-End Project Leadership Lead full lifecycle SAP projects using SAP Activate or hybrid methodologies Drive project initiation, planning, execution, monitoring, and closure Own integrated project plans, deliverables … and milestones across workstreams Governance & Stakeholder Management Establish and manage project governance including Steer Co’s, working groups, and issue escalation paths Serve as the key point of contact for client stakeholders, including sponsors and business leads Report project progress, risks, and mitigation plans in a clear and timely manner Budget, Scope & Resource Management Manage budgets, resource plans … time tracking, and financial forecasting Control scope through robust change management processes Oversee internal and external teams, ensuring clarity of roles and accountabilities Proactively manage risks and issues using structured RAID processes Escalate critical items and drive resolution with appropriate governance Maintain alignment with program objectives and business case Quality & Delivery Assurance Ensure delivery aligns with quality standards and More ❯

Management. Maintaining IT operations performance and error risk within SLAs. Reviewing operating metrics to identify improvement opportunities. Essential Skills Understanding of DevOps/DevSecOps principles, including CI/CD. Knowledge of developer tools like GitLab, Jenkins, Docker, Kubernetes. Understanding of taxonomy, metadata, and information architecture. Ability to analyze data usage and optimize knowledge management systems. Basic knowledge of databases. Experience with Knowledge Management Tools (e.g., Confluence, SharePoint, Teams, Stack Overflow), including administration and configuration. Experience with PPM Tools (e.g., Jira, Asana, Clarity). Proficiency with presentation tools like MS PowerPoint, Lucid Chart. Experience organizing technical events and campaigns. Experience collecting feedback via surveys. Content creation and video editing skills are a plus. Previous experience … in project support, coordination, or delivery roles. Knowledge of software development support, QA, or emerging technology governance. Preferred Skills Integration of knowledge systems with organizational applications. Performance evaluation of knowledge-based systems. Hands-on experience with Confluence, SharePoint, Stack Overflow. Experience with scripting languages like Python. Strong communication and documentation skills in English. Ability to work independently More ❯

Group HR and wider business reporting. Your new role To be successful in this role you will have substantial experience of iTrent, ServiceNow operating models, and a good working knowledge of reporting tools (such as Business Objects and Power BI). You will also have the ability to scope and develop reports needed by the business. You will have … solid experience of project management principles and practices coupled with advanced knowledge of MS Office products, particularly Excel. I am looking for an excellent communicator at all levels with the ability to positively influence and build effective relationships. You will have an eye for detail and be highly analytical, accurate and proactive with the ability to self-manage … in presenting and communicating using PowerPoint would be advantageous. Key responsibilities Work closely with stakeholders to understand business needs and translate them into solutions Configure and customise HR case management, employee workflows, and service portals Provide expertise in HR case management best practices Provide guidance and training to internal teams on ServiceNow HR functionality Configure, customise, and deploy More ❯

critical skill gaps and implement targeted upskilling initiatives . Design, deliver, and evaluate comprehensive programs that enhance functional and technical competencies across various business units. Lead the design and management of Functional Academies , ensuring structured learning paths aligned with business needs. Facilitate and oversee external training requests , ensuring alignment with company goals and comprehensive evaluation. Partner with external vendors … as needed, managing budget and supporting the procurement process for external learning vendors. Ensure training program evaluations and prepare impact analytics to optimize learning effectiveness. Knowledge Management Stay informed about industry trends , emerging technologies , and best practices to keep learning content relevant and impactful . Manage knowledge learning communities , such as Sportradar’s Knowledge Stadium and … other initiatives, ensuring the curation and accessibility of essential technical and business knowledge to a wider audience. Maintain and update the Learning Management System (LMS) and Learning digital content , ensuring high-quality learning content and a seamless user experience . Stakeholder Engagement Build and nurture strong relationships with Divisional leaders , Divisional People Partners , technical experts , and external training More ❯

package One of Scotland’s ship owners is recruiting for a Technology Transformation Programme Manager to join their team. The Technology Transformation Programme Manager is responsible for providing leadership, management, coordination, and direction to teams delivering Technology enabled change projects as part of a programme of change. The primary goal is to ensure the successful delivery of Technology Transformation … projects that enhance business processes, systems, and digital capabilities. This role requires a mix of programme management, stakeholder engagement, and broad expertise/understanding across the IT technology stack i.e. Infrastructure & Cloud, Enterprise Applications, Software Development. Data & Analytics Security & Emerging Technologies e,g. IOT & AI. Other key responsibilities will include (but not limited to); Lead day-to-day delivery … delivery strategies aligned with the programme plan. Collaborate with the Business Change Manager to design and maintain the delivery plan. Ensure alignment of delivery approaches with programme strategy, including knowledge management and learning. Support change adoption and foster a culture of learning and knowledge-sharing across the programme. Ensure compliance with statutory and organisational information requirements, including More ❯

Working across Hydrogen, Propulsion and Integration divisions, they solve technical problems and help decarbonize aviation by finding solutions for electric propulsion, hydrogen storage, fuel cell technology, power distribution, thermal management and more. Join us at Cotswold Airport, home to some of our aircraft and the workplace of many ZeroAvians. Located just outside the historic market town of Cirencester, you … SuiteScript, SuiteFlow, and SuiteBuilder. Create and manage workflows, scripts, and integrations to enhance system functionality. Collaborate with cross-functional teams to identify and prioritize technical requirements. Integration and API Management: Develop and manage integrations with external systems using NetSuite APIs. Ensure seamless data exchange and synchronization across integrated systems. Troubleshooting and Support: Provide technical support and troubleshooting for NetSuite … related issues. Collaborate with internal teams to resolve complex technical problems. Project Management: Manage project timelines, budgets, and resource allocation for NetSuite projects. Coordinate with stakeholders to ensure project deliverables meet business needs. Documentation and Knowledge Management: Maintain detailed documentation of customizations, integrations, and technical configurations. Develop and implement knowledge management processes to ensure continuity More ❯

the day-to-day activities of users, perform system maintenance, and upkeep of Information Technology and the design, development, documentation and deployment of IT solutions. Duties include data administration, knowledge management, customer service, technical support, network services, system administration and systems security analysis. Installs, configures, troubleshoots, and maintains server configurations (hardware and software) to ensure their confidentiality, integrity … potential security weaknesses, and ensure security compliance is implemented and all necessary systems are functional. * Provide resolutions to an assortment of customer defined problems of moderately complex scope. using knowledge and resources to diagnose and resolve basic technical issues. * Escalate issues that extend beyond Tier II level of support as needed. * Performs software patching, system deployment, license management, hardware and software management, and lifecycle management. * Work closely with the Information Assurance group to ensure system accreditation process is followed including maintenance of standard operating procedures, network drawings and configuration documentation. * Coordinate with senior personnel and IT management of all risks impacting IT related services including but not limited to: power outages, environmental changes, natural disasters More ❯

objectives and industry best practices. Implementation: Lead or participate in SAP OTC implementation projects, ensuring timely and quality delivery of solutions. Configuration: Configure SAP OTC modules, including Sales Order Management, Pricing, Billing, and Credit Management. Integration: Integrate SAP OTC with other SAP modules (e.g., ERP, CRM, BW) and third-party systems. Testing: Develop and execute test cases to validate … SAP OTC functionality and ensure data accuracy. Support: Provide ongoing support to clients, addressing functional and technical issues related to SAP OTC. Knowledge Sharing: Contribute to knowledge management initiatives, sharing expertise and best practices within the team. Requirements Have at least 8-10 years of experience in this area. Strong understanding of SAP OTC modules and their … functionalities. Experience in SAP OTC implementation projects, preferably in a consulting environment. Proficiency in SAP configuration and integration. Knowledge of business processes related to sales order management, pricing, billing, and credit management. Excellent analytical and problem-solving skills. Ability to lead large-scale implementation projects and mentor team members. Deep understanding of industry best practices and emerging trends. More ❯

establish SLOs, and implement monitoring and alerting strategies Team Leadership: Build, mentor, and grow a high-performing SRE team while fostering a culture of innovation and continuous improvement Incident Management: Establish and optimize incident response processes, lead major incident reviews, and drive systematic improvements Automation Development: Spearhead automation initiatives to reduce manual operations and improve system reliability Performance Optimization … operational excellence Technical Strategy: Develop and execute technical roadmaps aligned with business goals and scaling requirements Security Integration: Ensure security best practices are embedded in infrastructure and operational processes Knowledge Management: Establish documentation standards and knowledge sharing practices across the organization Vendor Management: Evaluate and manage relationships with technical vendors and service providers Operational Excellence: Drive … understanding of distributed systems, cloud platforms (AWS/GCP/Azure), and modern infrastructure technologies Operational Excellence: Strong background in implementing SLOs, SLIs, and SLAs, with expertise in incident management and post-mortem processes Team Development: Experience in hiring, mentoring, and growing high-performing technical teams while fostering a culture of continuous learning Strategic Planning: Ability to develop and More ❯

internal stakeholders to ensure alignment between support, development, and service delivery teams. Key Responsibilities Lead and mentor Managers/Leaders (including 1st/2nd/3rd line/Problem Management functions) Act as the escalation point for complex incidents and problem resolution Champion ITIL-aligned processes including incident, problem, and change management Maintain strong relationships with NHS customers … and ensure SLAs/OLAs are consistently met Collaborate on service improvements and root cause analysis for recurring issues Support the wider organisation through transition planning and knowledge management About You To succeed in this role, you’ll bring: Proven experience managing application support teams in a complex, fast-paced environment A strong background in ITIL frameworks, ideally … with certification Experience working with or supporting NHS or healthcare customers Demonstrated success in problem and incident management leadership A passion for improving healthcare through technology Apply Now More ❯

establish SLOs, and implement monitoring and alerting strategies Team Leadership: Build, mentor, and grow a high-performing SRE team while fostering a culture of innovation and continuous improvement Incident Management: Establish and optimize incident response processes, lead major incident reviews, and drive systematic improvements Automation Development: Spearhead automation initiatives to reduce manual operations and improve system reliability Performance Optimization … operational excellence Technical Strategy: Develop and execute technical roadmaps aligned with business goals and scaling requirements Security Integration: Ensure security best practices are embedded in infrastructure and operational processes Knowledge Management: Establish documentation standards and knowledge sharing practices across the organization Vendor Management: Evaluate and manage relationships with technical vendors and service providers Operational Excellence: Drive … understanding of distributed systems, cloud platforms (AWS/GCP/Azure), and modern infrastructure technologies Operational Excellence: Strong background in implementing SLOs, SLIs, and SLAs, with expertise in incident management and post-mortem processes Team Development: Experience in hiring, mentoring, and growing high-performing technical teams while fostering a culture of continuous learning Strategic Planning: Ability to develop and More ❯

internal stakeholders to ensure alignment between support, development, and service delivery teams. Key Responsibilities Lead and mentor Managers/Leaders (including 1st/2nd/3rd line/Problem Management functions) Act as the escalation point for complex incidents and problem resolution Champion ITIL-aligned processes including incident, problem, and change management Maintain strong relationships with NHS customers … and ensure SLAs/OLAs are consistently met Collaborate on service improvements and root cause analysis for recurring issues Support the wider organisation through transition planning and knowledge management About You To succeed in this role, you’ll bring: Proven experience managing application support teams in a complex, fast-paced environment A strong background in ITIL frameworks, ideally … with certification Experience working with or supporting NHS or healthcare customers Demonstrated success in problem and incident management leadership A passion for improving healthcare through technology #J-18808-Ljbffr More ❯

internal stakeholders to ensure alignment between support, development, and service delivery teams. Key Responsibilities Lead and mentor Managers/Leaders (including 1st/2nd/3rd line/Problem Management functions) Act as the escalation point for complex incidents and problem resolution Champion ITIL-aligned processes including incident, problem, and change management Maintain strong relationships with NHS customers … and ensure SLAs/OLAs are consistently met Collaborate on service improvements and root cause analysis for recurring issues Support the wider organisation through transition planning and knowledge management About You To succeed in this role, you’ll bring: Proven experience managing application support teams in a complex, fast-paced environment A strong background in ITIL frameworks, ideally … with certification Experience working with or supporting NHS or healthcare customers Demonstrated success in problem and incident management leadership A passion for improving healthcare through technology Apply Now More ❯

Manages risks, shares updates, and maintains change control. Reports progress and RAID status weekly. Establishes quality standards and plans risk mitigation. Applies a cloud-first approach to delivery. People Management and Development: Continuously develops technical and soft skills. Shares knowledge, mentors team members, and supports onboarding and development. Utilisation and Revenue: Drives revenue and utilisation targets. Manages project … and maximises revenue opportunities. Aligns with wider NTT and partner ecosystem. Minimises FOC days. Project Methodology and Organisation: Defines project delivery approach and plans resources, costs, and timelines. Contract Management: Understands complex contracts, monitors costs/benefits, and manages change requests. PM Tools (NTT DATA): Proficient in NTT DATA project tools and Cloud ALM. Technical & Business Management Integration … Contributes to technical discussions, supports decision-making with process understanding. Communication and Behaviour: Drives outcomes through leadership, moderates conflicts, and manages change confidently. Task and Time Management: Manages multiple sub-projects, sets milestones, and tracks delivery. Problem Solving: Makes sound decisions, escalates issues promptly when needed. Commitment: Champions company strategy, promotes integration, and gives/receives constructive feedback. Analytical More ❯

analyze customer service content to evaluate the success of interactions. Assess customer service representatives' adherence to protocols, professionalism, accuracy, and problem-solving abilities. 2. Establish and maintain a comprehensive knowledge management system to capture, organize, and disseminate relevant information. Identify gaps in knowledge resources and work with cross-functional teams to develop training materials, FAQs, and other … develop best practices, and monitor their effectiveness. 6. Stay informed about emerging trends, technologies, and best practices in customer service. Research and implement innovative tools and approaches to optimize knowledge management and related CS processes. 7. Maintain accurate documentation of quality evaluation results, training materials, and knowledge resources. Generate regular reports on key performance indicators, trends, and … improvement initiatives. Present findings and recommendations to management for informed decision-making. Qualifications Minimum Qualifications: 1. Bachelor’s degree or above, livestream product user; 2. Proficiency in English as a working language and Portuguese is required, as there would be a need to liaise with Portuguese stakeholders; 3. Proven experience in evaluating customer service experience, preferably in a customer More ❯

analyze customer service content to evaluate the success of interactions. Assess customer service representatives' adherence to protocols, professionalism, accuracy, and problem-solving abilities. 2. Establish and maintain a comprehensive knowledge management system to capture, organize, and disseminate relevant information. Identify gaps in knowledge resources and work with cross-functional teams to develop training materials, FAQs, and other … develop best practices, and monitor their effectiveness. 6. Stay informed about emerging trends, technologies, and best practices in customer service. Research and implement innovative tools and approaches to optimize knowledge management and related CS processes. 7. Maintain accurate documentation of quality evaluation results, training materials, and knowledge resources. Generate regular reports on key performance indicators, trends, and … improvement initiatives. Present findings and recommendations to management for informed decision-making. Qualifications Minimum Qualifications: 1. Bachelor’s degree or above, livestream product user; 2. Proficiency in English as a working language and German is required, as there would be a need to liaise with German stakeholders; 3. Proven experience in evaluating customer service experience, preferably in a customer More ❯

with Legal, Regulatory, Tax, Treasury and Planning departments within Vodafone. Produce analysis to enable informed decision-making on merits, risks and implications of an acquisition or disposal by senior management and the Board. Prepare and review Due Diligence datarooms and reports Produce analysis on a transaction that incorporates views and advice from internal and external team members to enable … informed decision-making on merits, risks and implications of the transaction, including documents to support the internal approval process with senior management and the Board Support negotiations of confidentiality agreements, sale and purchase agreements and other transaction related documents (such as transitional services agreements) with the assistance from the internal working group and external advisors Manage and co-ordinate … business, the valuation, potential synergies or assessing the financial effects on Vodafone Group Maintain up-to-date valuation scenario analysis on specific M&A targets. Build and maintain a knowledge management system and processes, in order to maintain up-to-date valuation scenario analysis, including tracking other transactions in the sector or valuation multiples of other companies in More ❯

analysis and escalate bugs, enhancements, and outages to the appropriate internal teams. Monitor and drive regional support KPIs (e.g., SLA adherence, CSAT, article attachment rate). Maintain and improve knowledge base articles and internal documentation to support efficient case resolution. Contribute to the development and delivery of support training materials, particularly in support of PATH program efforts. Represent the … role with demonstrated ability to mentor peers or junior team members. Strong diagnostic, debugging, and root cause analysis skills. Excellent written and verbal communication skills in English. Familiarity with knowledge management and internal training best practices. Ability to prioritize and multitask in a fast-paced environment. Additional Salesforce certifications such as Advanced Administrator, Platform App Builder, Consultant (Sales …/Service), or Platform Developer I. Experience creating or contributing to training and enablement programs. Familiarity with SQL and SOQL for data troubleshooting and querying. Experience with property management systems (e.g., Yardi, MRI, Qube, etc.) is a plus. Comfort with video editing or e-learning content creation tools. Experience working with Salesforce, Zendesk, Jira, or other ticketing tools. InvestorFlow More ❯

project revenues Conduct regular Service Reviews with Customers Review actual performance against forecast – understand gaps and put corrective measures in place, as appropriate Work with Head of Service Delivery Management/Portfolio Director(s)/Account Manager(s)/Practice Head as appropriate to agree strategy for assigned accounts Input to service design and support for service implementation Maintain … standards for ISO20000 compliance & best practices across the team Manage customer escalations, issues, problems, and requirements Identify and progress Continual Service Improvement initiatives Manage business risk and knowledge to ensure business continuity Achieve targets and improvement initiatives for customer satisfaction Work with sales to develop new opportunities both with new and existing customers In Communication With Other Delivery Managers … making skills (People) Strong analytical skills (Strategy, Financials) Strong track record in driving revenue opportunities (Strategy, Financials) Demonstrated ability to work within a process-driven environment (Strategy, People) Resource Management experience: performance management, workload distribution, team development, knowledge management (People) Forecasting: Monthly forecasting on gross profit accounting for team costs, recurring and additional project revenues and More ❯

with product teams and third party vendors to transition new products and services into project delivery Work with other technical departments in order to train and build up the knowledge base for Cloud/IT services within Exponential-e Ltd Key responsibilities for this job: Gathering of architecture, design, and presentation of solutions to meet customer needs on primarily … deploying the solution Validate pre-sales designs through due-diligence activities to enable final solution validation Assist with and lead practice development activities, including the development of new services, knowledge management, delivery methodologies and tools Continuously update your knowledge with regards to key cloud technologies such as Microsoft 365 and Entra Ensure that our managed services team … standard. Assist with the mentoring of colleagues. Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member Knowledge and experience required: Strong consulting skills across Microsoft Cloud and Hybrid Technology, particularly Microsoft 365, including experience of most of the following: Microsoft Teams (including Phone System and an More ❯

to the end user base within a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a … consultation on the usage and optimization of Siemens NX software in marine engineering and shipbuilding context across the project and design engineer user base. Provide "at elbow" support and knowledge transfer to users, advocating best practice for a digital solution, both on site in Barrow-in-Furness, and remotely (requirement for 2-3 days onsite within the first few … they are managed by the appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems. Work with multi-disciplinary teams to understand current More ❯

to the end user base within a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a … consultation on the usage and optimization of Siemens NX software in marine engineering and shipbuilding context across the project and design engineer user base. Provide "at elbow" support and knowledge transfer to users, advocating best practice for a digital solution, both on site in Barrow-in-Furness, and remotely (requirement for 2-3 days onsite within the first few … they are managed by the appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems. Work with multi-disciplinary teams to understand current More ❯

to the end user base within a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a … consultation on the usage and optimization of Siemens NX software in marine engineering and shipbuilding context across the project and design engineer user base. Provide "at elbow" support and knowledge transfer to users, advocating best practice for a digital solution, both on site in Barrow-in-Furness, and remotely (requirement for 2-3 days onsite within the first few … they are managed by the appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems. Work with multi-disciplinary teams to understand current More ❯