ITIL Process Manager/Head of Process Management Leeds area, Hybrid role – As ITIL Process Manager/Head of Process Management you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful ITIL Process Manager/Head of Process Management will be responsible for … collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As ITIL Process Manager/Head of Process Management you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as ITIL Process Manager …/Head of Process Management would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you’ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum £50k +£5k Car Allowance=£55k & Caree
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Circle Group
Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL/another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in pushing through change, by identifying … from home. Essential Skills Required: Experience in managing a Service desk/IT helpdesk team Working with external customers within service delivery/service desk Proven experience in change management in a Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a must A … good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across a Service Desk Ideally More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Aurora Energy Research Limited
junior stakeholders and business units to analyse requirements, define solutions, and implement transformative changes. As part of the growing Internal Technology team, you will participate in driving a robust management process for all systems within the estate. You will always be looking for improvements we can make to the systems in your department, through system configuration changes, new system … O as our ERP system, ensuring its optimal performance, reliability, and alignment with business objectives. Continually evaluate the system's technical aspects, implementing improvements and optimisations as needed in line with change management process. Collaborative Support: Work closely with the business owners within the Finance team to provide technical support and guidance on improving training materials and internal … as required and work with the wider support function for the Finance Systems to ensure all users are well trained and supported in their use of the systems. Systems Management: Overall responsibility for Finance Systems strategy across all systems currently in use in Finance and for the future, creating and maintaining an effective system roadmap for the Finance team More ❯
Job Title/Req Number: Manager - Finance Transformation Base Location: London plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG Financial Risk Management function is a cornerstone of our business. Operating from London, Birmingham, Leeds and Manchester we do work that matters, serving the country with diligence and expertise. KPMG is one of the … workshops to deliver on KPMG’s scope of work for a programme Maintaining a relationship with key client stakeholders, and collaborating with them to co-deliver a programme Risk management: Taking responsibility for identifying and managing risks, engagement assurance, and managing project budgets Supporting Directors and Partners in ensuring that the Firm’s risk management framework is appropriately … RFP responses and drafting proposals Building and leveraging both internal and external relationships to support senior colleagues to develop sales opportunities for the firm People development: Taking on performance management responsibilities for junior grades, contributing to annual talent reviews and supporting career progression Contributing to formal training, knowledge sharing, and networking activities for the team Supervising, coaching and reviewing More ❯
City of London, London, United Kingdom Hybrid / WFH Options
KPMG UK
Job Title/Req Number: Manager - Finance Transformation Base Location: London plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG Financial Risk Management function is a cornerstone of our business. Operating from London, Birmingham, Leeds and Manchester we do work that matters, serving the country with diligence and expertise. KPMG is one of the … workshops to deliver on KPMG’s scope of work for a programme Maintaining a relationship with key client stakeholders, and collaborating with them to co-deliver a programme Risk management: Taking responsibility for identifying and managing risks, engagement assurance, and managing project budgets Supporting Directors and Partners in ensuring that the Firm’s risk management framework is appropriately … RFP responses and drafting proposals Building and leveraging both internal and external relationships to support senior colleagues to develop sales opportunities for the firm People development: Taking on performance management responsibilities for junior grades, contributing to annual talent reviews and supporting career progression Contributing to formal training, knowledge sharing, and networking activities for the team Supervising, coaching and reviewing More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Anderselite LTD
You will lead a team of Project Engineers to oversee the development of solutions, ensuring projects are completed on time, to quality, drinking water and safety standards, whilst in line with legislation, alliance governance and processes. You'll be responsible for projects throughout their lifecycles, ensuring the team handles operational needs and conflicts appropriately to arrive at 'win-win … negotiation and financial accounting. Liaison with clients, client representatives and other third parties on commercial issues, including agreement on matters relating to contractual change, claims and additional payment. Cost management and project forecasting. Work closely with Commercial and Planning teams to ensure cost and resource forecasts are maintained to required levels of accuracy whilst issues are mitigated and/… or escalated to the Pre-Construction Lead for successful resolution. Share best practices with others and take a proactive approach in advising site teams on cost management and efficiencies. Identification and realisation of commercial opportunities. Protect from commercial risks. Create an open, approachable, and visible team environment which engages across the IOS Alliance and organisations to promote collaboration and More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
team and with our customers. Leonardo UK is seeking a Test Manager to join the Cyber & Security Solutions Division team. What you will do as a Test Manager Provide linemanagement, coaching, and support to test engineers and technicians. Lead the planning, scheduling, and resourcing of test activities across one or more projects. Oversee test execution, ensuring results … are reported clearly and accurately. Represent testing at project boards, reviews, and customer forums. Own defect management processes, ensuring timely communication and resolution with stakeholders. Ensure test activities align with governance, quality, and secure working standards. Support recruitment, onboarding, and professional development within the test community. Champion knowledge sharing, continuous improvement, and standardisation of best practice. What you'll … bring Demonstrable leadership and management experience within testing or systems engineering. Ability to balance people leadership with oversight of technical delivery. Strong communication and stakeholder engagement skills. Core areas (must have) Experience leading test activities and managing work packages Strong knowledge of test planning, execution, and reporting processes Familiarity with defect management and test management tools (e.g. More ❯
Wigan, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Police Digital Services
Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of … Responsible for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have linemanagement responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes … with agreed timeframes. Responsible for ensuring on-call rotations are in place and be available to support if required. Responsible for the quality and standard of all NMC Incident Management outputs. You will be expected to deputise at the NMC Senior Leadership Team level for the Cyber Detect and Response Manager as required. This involves direct accountability to the More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Police Digital Services
Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of … Responsible for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have linemanagement responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes … with agreed timeframes. Responsible for ensuring on-call rotations are in place and be available to support if required. Responsible for the quality and standard of all NMC Incident Management outputs. You will be expected to deputise at the NMC Senior Leadership Team level for the Cyber Detect and Response Manager as required. This involves direct accountability to the More ❯
Cambridge University Hospital NHS Foundation Trust
Job summary Do you have a passion for leveraging digital solutions to transform healthcare? We're seeking a highly skilled Senior Team Leader to join our eHospital management team. You will oversee the design, optimisation, and development of our Epic Electronic Patient Record (EPR) system and other digital solutions. This pivotal role will see you leading a team of … these skills will be your understanding of clinical and administration workflows and processes within an acute Trust. This is a wide-ranging, key strategic role that draws on project management skills, collaboration, stakeholder management and EPR/digital systems knowledge. Main duties of the job The Senior Team Leader is a pivotal role within the Trust, responsible for … Specification Qualifications Essential Master's degree or equivalent experience in a relevant discipline (e.g., IT, Health Informatics, Data Science, or related field). Certified in Epic/EPR application management, with current certification and revalidation through mandatory annual training and exams. Desirable Evidence of formal project management training, e.g., PRINCE2, Agile, or equivalent. Leadership or management qualification More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Wythenshawe Community Housing Group
act as the product expert for Azure/M365 and on-premise systems, and lead on cyber security controls. Youll also play a key role in disaster recovery, risk management, and ensuring compliance with IT best practice. And its an exciting time to join us as youll be central in our next steps into moving our infrastructure to cloud. … ICT cyber security processes, including incident response Mentor and supervise the ICT Infrastructure Engineer and wider technology team Lead on data backup, replication, and disaster recovery testing Provide final line (4th line) technical support for escalated issues Scope, plan, and deliver ICT infrastructure projects Evaluate new technologies and recommend strategic solutions Ensure compliance with ICT policies, accreditations, and … risk management processes What Were Looking For Strong knowledge of ICT infrastructure (networking, virtualisation, messaging, storage, cloud, and security) Hands-on experience with Microsoft Azure/M365, including design, deployment, and maintenance Experience in high availability, multi-site environments Strong project planning and delivery skills Knowledge of disaster recovery, WAN/LAN design, and directory integrations LinemanagementMore ❯
will be responsible for the successful technical delivery of software projects to SeeByte’s customers, reporting progress to relevant internal and external stakeholders. You will be responsible for the linemanagement of engineering staff providing through-career support and will be responsible for reviewing, developing and mentoring engineering staff. You will be part of SeeByte’s Engineering Management Team, overseeing key management functions such as resource management, training and recruitment. You will help review and mature SeeByte’s engineering function, defining and implementing new processes and innovative ways of working to ensure SeeByte tools and processes remain state-of-the-art, and are able to meet future business requirements. You will provide technical assistance to … international Eligible to apply for UK Security Clearance Desirable Experience You have experience working in the Defence sector, and/or have experience with secure by design principles Project Management experience in the areas of planning, scheduling, risk and budget management. Experience of software development using agile methodologies. Behaviours that make you brilliant for this role You are customer More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
SeeByte
will be responsible for the successful technical delivery of software projects to SeeByte’s customers, reporting progress to relevant internal and external stakeholders. You will be responsible for the linemanagement of engineering staff providing through-career support and will be responsible for reviewing, developing and mentoring engineering staff. You will be part of SeeByte’s Engineering Management Team, overseeing key management functions such as resource management, training and recruitment. You will help review and mature SeeByte’s engineering function, defining and implementing new processes and innovative ways of working to ensure SeeByte tools and processes remain state-of-the-art, and are able to meet future business requirements. You will provide technical assistance to … international Eligible to apply for UK Security Clearance Desirable Experience You have experience working in the Defence sector, and/or have experience with secure by design principles Project Management experience in the areas of planning, scheduling, risk and budget management. Experience of software development using agile methodologies. Behaviours That Make you Brilliant for This Role You are customer More ❯
bath, south west england, united kingdom Hybrid / WFH Options
SeeByte
will be responsible for the successful technical delivery of software projects to SeeByte’s customers, reporting progress to relevant internal and external stakeholders. You will be responsible for the linemanagement of engineering staff providing through-career support and will be responsible for reviewing, developing and mentoring engineering staff. You will be part of SeeByte’s Engineering Management Team, overseeing key management functions such as resource management, training and recruitment. You will help review and mature SeeByte’s engineering function, defining and implementing new processes and innovative ways of working to ensure SeeByte tools and processes remain state-of-the-art, and are able to meet future business requirements. You will provide technical assistance to … international Eligible to apply for UK Security Clearance Desirable Experience You have experience working in the Defence sector, and/or have experience with secure by design principles Project Management experience in the areas of planning, scheduling, risk and budget management. Experience of software development using agile methodologies. Behaviours That Make you Brilliant for This Role You are customer More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
SeeByte
will be responsible for the successful technical delivery of software projects to SeeByte’s customers, reporting progress to relevant internal and external stakeholders. You will be responsible for the linemanagement of engineering staff providing through-career support and will be responsible for reviewing, developing and mentoring engineering staff. You will be part of SeeByte’s Engineering Management Team, overseeing key management functions such as resource management, training and recruitment. You will help review and mature SeeByte’s engineering function, defining and implementing new processes and innovative ways of working to ensure SeeByte tools and processes remain state-of-the-art, and are able to meet future business requirements. You will provide technical assistance to … international Eligible to apply for UK Security Clearance Desirable Experience You have experience working in the Defence sector, and/or have experience with secure by design principles Project Management experience in the areas of planning, scheduling, risk and budget management. Experience of software development using agile methodologies. Behaviours That Make you Brilliant for This Role You are customer More ❯
on progress and providing feedback to team members and leadership Production of appropriate technical documentation Design of technical solutions, integrating COTS hardware and software Planning and Estimating development activities Management of technical risk Working with customers to support delivered systems and resolve issues Technical Management of tasks. LineManagement & Mentoring of team members Development/Refinement More ❯
preston, lancashire, north west england, united kingdom
Quest Global
on progress and providing feedback to team members and leadership Production of appropriate technical documentation Design of technical solutions, integrating COTS hardware and software Planning and Estimating development activities Management of technical risk Working with customers to support delivered systems and resolve issues Technical Management of tasks. LineManagement & Mentoring of team members Development/Refinement More ❯
better align our services to our customers' needs, working with our group services colleagues * Prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management * Use your contacts and insight to identify new ways in which we can add value to our customers through the improvement of existing services * Demonstrate awareness of relevant project … management approaches and make sure that changes to our services go into life successfully. Business Management * Make sure that colleagues in our delivery functions, and our partners who deliver to the customer, understand the strategy, the customers' business and our place in that business * Contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear … consistent messaging both verbally & in written form across various media. Contract Management * Support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Relationship Management * Be the primary interface to one or more stakeholders within the customer organisation. You'll ensure that you maintain a positive and constructive relationship More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cambridge University Press
understanding of agile methodologies, cloud platforms, and software development processes, and you're comfortable working across multiple teams and time zones. You'll have: Proven experience in technical delivery management, project management, or agile coaching within a software development environment. Strong understanding of Agile principles and experience facilitating Scrum or Kanban-based delivery activities. Experience leading cross-functional … teams, including developers, testers, and DevOps engineers, without direct linemanagement authority. Working knowledge of cloud platforms (e.g. AWS, Azure, GCP) and their integration into delivery pipelines and architecture. Ability to manage release planning, risk mitigation, and stakeholder communication across complex delivery landscapes. Excellent communication and facilitation skills, with the ability to present delivery concepts clearly to technical More ❯
North Cumbria Integrated Care NHS Foundation Trust
Job summary Workforce Systems Lead , Band 6 The postholder is the lead specialist and systems expert, responsible for the operational management of the Electronic Staff Record (ESR) system and associated interfaces. You will provide leadership, training and development of the team responsible for the maintenance and development of the system. A requirement of the role is to ensure regular … least 50% of the working week. Main duties of the job In support of the above, the postholder will also support the day to day prioritising, co-ordination and linemanagement of the ESR Team, ensuring the most efficient use of resources and building resilience to enable the team to deliver a proactive service that can adapt to … graduate diploma level or equivalent relevant experience, ideally in a numerate subject. Evidence of continuous professional development. Desirable Qualification or training in recognised statistical techniques. Prince 2/project. management Membership of appropriate professional body. Experience Essential Experience of planning and organisation of activities and programmes that support change and drive improvement Ability to make decisions and influence others More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: Please describe an example of where you have used your experience of either portfolio management or project management within a change or digital environment. Personal Statement: Experience of building long term strategic relationship with stakeholders to facilitate and deliver business outcomes. Experience of … and reporting progress of digital delivery to senior levels, including identifying, managing and unblocking risks and issues. You should have or be working towards a recognised Portfolio or Project Management qualification (or equivalent - which you must state on your application) such as: - Management of Portfolios (MoP) - Foundation Level - Prince2 Agile - Foundation Level - Managing Successful Programmes (MSP) - Foundation Level … as well as application guidance are detailed in the Civil Service Job description - Click 'Apply' to be redirected here. You and your role As part of the Digital Portfolio Management function, you will ensure the successful delivery of a portfolio of projects and programmes. This involves planning, prioritising, and tracking progress, managing dependencies and risks, and maintaining a clear More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: Please describe an example of where you have used your experience of either portfolio management or project management within a change or digital environment. Personal Statement: Experience of building long term strategic relationship with stakeholders to facilitate and deliver business outcomes. Experience of … and reporting progress of digital delivery to senior levels, including identifying, managing and unblocking risks and issues. You should have or be working towards a recognised Portfolio or Project Management qualification (or equivalent - which you must state on your application) such as: - Management of Portfolios (MoP) - Foundation Level - Prince2 Agile - Foundation Level - Managing Successful Programmes (MSP) - Foundation Level … as well as application guidance are detailed in the Civil Service Job description - Click 'Apply' to be redirected here. You and your role As part of the Digital Portfolio Management function, you will ensure the successful delivery of a portfolio of projects and programmes. This involves planning, prioritising, and tracking progress, managing dependencies and risks, and maintaining a clear More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: Please describe an example of where you have used your experience of either portfolio management or project management within a change or digital environment. Personal Statement: Experience of building long term strategic relationship with stakeholders to facilitate and deliver business outcomes. Experience of … and reporting progress of digital delivery to senior levels, including identifying, managing and unblocking risks and issues. You should have or be working towards a recognised Portfolio or Project Management qualification (or equivalent - which you must state on your application) such as: - Management of Portfolios (MoP) - Foundation Level - Prince2 Agile - Foundation Level - Managing Successful Programmes (MSP) - Foundation Level … as well as application guidance are detailed in the Civil Service Job description - Click 'Apply' to be redirected here. You and your role As part of the Digital Portfolio Management function, you will ensure the successful delivery of a portfolio of projects and programmes. This involves planning, prioritising, and tracking progress, managing dependencies and risks, and maintaining a clear More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: Please describe an example of where you have used your experience of either portfolio management or project management within a change or digital environment. Personal Statement: Experience of building long term strategic relationship with stakeholders to facilitate and deliver business outcomes. Experience of … and reporting progress of digital delivery to senior levels, including identifying, managing and unblocking risks and issues. You should have or be working towards a recognised Portfolio or Project Management qualification (or equivalent - which you must state on your application) such as: - Management of Portfolios (MoP) - Foundation Level - Prince2 Agile - Foundation Level - Managing Successful Programmes (MSP) - Foundation Level … as well as application guidance are detailed in the Civil Service Job description - Click 'Apply' to be redirected here. You and your role As part of the Digital Portfolio Management function, you will ensure the successful delivery of a portfolio of projects and programmes. This involves planning, prioritising, and tracking progress, managing dependencies and risks, and maintaining a clear More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
DWP Digital
opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: Please describe an example of where you have used your experience of either portfolio management or project management within a change or digital environment. Personal Statement: Experience of building long term strategic relationship with stakeholders to facilitate and deliver business outcomes. Experience of … and reporting progress of digital delivery to senior levels, including identifying, managing and unblocking risks and issues. You should have or be working towards a recognised Portfolio or Project Management qualification (or equivalent - which you must state on your application) such as: - Management of Portfolios (MoP) - Foundation Level - Prince2 Agile - Foundation Level - Managing Successful Programmes (MSP) - Foundation Level … as well as application guidance are detailed in the Civil Service Job description - Click 'Apply' to be redirected here. You and your role As part of the Digital Portfolio Management function, you will ensure the successful delivery of a portfolio of projects and programmes. This involves planning, prioritising, and tracking progress, managing dependencies and risks, and maintaining a clear More ❯