to go around and can't wait to share it with you. You will be provided with an unparalleled level of support with access to buddies, mentors, and experienced line managers, as well as having a ready-made network of graduates across the business to tap into. Centrica operates a Flexible First approach which means giving colleagues the flexibility … we need from you We want you to count yourself in! We welcome people from all walks of life who bring fresh perspectives, live our values, and work in line with our core behaviours. If that sounds like you, here's what we're looking for: Predicted minimum 2:1 degree in a STEM subject (2:2 if combined More ❯
IT Support Engineer - Chelmsford IT Support Engineer with strong experience in a 1st/2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and … IT support service. Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards for employee engagement, and this is a great opportunity for somebody to advance their career. Experience required … 18+ months of experience in a similar IT support role, working on 1st & 2nd line IT support Microsoft 365 experience Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Any networking or VOIP experience would be a bonus More ❯
Manchester, Ringway, United Kingdom Hybrid / WFH Options
Macstaff
internal & franchised products and services and their possible applications and markets. Drive, guide and develop strategic customer accounts to achieve the annual Sales and GM and MBOs agreed with line manager. Regular business and strategy reviews with customers and suppliers. Generating quotations, following up on sales enquiries, closing orders and updating the CRM. Attending exhibitions to promote products and … as electronics, computer, aerospace, telecom) or Commercial. Knowledge of embedded computing and display solutions. Ambitious, dynamic, and self-motivated individual with 5+ years relevant and transferable related key account management and new business development experience. Extensive team management experience, ideally of sales/account management professionals. Knowledge of the embedded computing and customers, with a successful track More ❯
City of London, London, United Kingdom Hybrid / WFH Options
We Are Aspire
and a team of product and sales experts, you'll identify new opportunities, build strong stakeholder relationships, and shape the commercial success of two leading software solutions: Cygnum (Workforce Management System) and Certa (Care Management System). What You'll Do As Business Development Manager, you will: Generate new business through prospecting, cold outreach, campaigns, and networking. Engage … and CRM systems. Self-motivated, resilient, and able to work both independently and collaboratively. Desirable: Experience selling into public sector or care sector organisations. Knowledge of workforce or care management software solutions. What's on Offer Competitive salary with performance-based bonus 25 days annual leave (plus bank holidays) Hybrid working (3 days in office) Matched pension contributions up … year 2) Income protection (from year 3) On-site gym membership Ongoing learning and career development opportunities Career Development You'll receive a structured induction, ongoing support from your line manager, and access to both internal and external training. Performance reviews and goal-setting frameworks ensure your career growth remains a focus, with opportunities to progress and expand your More ❯
Salary: £25-30k depending on experience Working Hours: Monday to Friday, 9:00-17:30 tart Date: ASAP Location: City of London Main Responsibilities: Daily Operation Provide 1st line level of technical or business system support via telephone, email, and online tickets Support, maintain, and improve customer services Assist other team members in Europe or back office/… compliance reporting and tasks, e.g., SOX compliance, user ID/device inventory updates Produce monthly IT reports and newsletters Update and maintain intranet contents User support for user ID management systems and other internal systems System Integration/Maintenance Services Support system integration and maintenance tasks on behalf of the customer Maintain related documents, including user manuals Summarise customer … requirements for system integration services Project Management Act as project coordinator as a representative of the customer Assist other on-site engineers in implementing project work at the customer site Monitor project progress and adjust as necessary to ensure successful completion Coordinate internal and external meetings; prepare and distribute agendas, minutes, and correspondence Liaise with Customer HQ in Japan More ❯
enterprises-benefit from trusted, innovative, and future-ready IT services. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. Role Overview As Head of Service - Camberley Branch IT MSP - You will be responsible for the leadership … people with team leaders and Service Delivery Managers (SDM's). As business lead of the historical Enterprise IT customer base, you will also be responsible for Bid Management for enterprise level customers. Working with the Managing Director for IT and Group Operations director to determine appropriate bids and working with Sales, Pre-Sales and technical consultants to produce … leaders across multiple shifts Ensure the Helpdesk function meets or exceeds defined SLAs, KPIs, and customer satisfaction targets. Own day-to-day service operations, including incident, request, and escalation management processes. Implement and maintain ITIL best practices across all helpdesk operations. Monitor and report on operational metrics and performance trends, providing regular updates to senior leadership. Ensure reporting conforms More ❯
Nuneaton, Warwickshire, England, United Kingdom Hybrid / WFH Options
Holland & Barrett International Limited
partner with stakeholders across Trading, Commercial, Pricing, and Supply Chain to deliver insights that improve exit planning, reduce aged stock, and optimise margin recovery on markdown and end-of-line activity. The Role What You'll Do Partner with Trading, Supply Chain, and Commercial Ops to identify stock exit challenges and help shape smarter clearance decisions. Build dashboards in … Comfortable querying, joining, and transforming data to analyse stock, sales, and markdown performance. Commercial awareness: Understands pricing, lifecycle, and margin trade-offs related to stock clearance and end-of-line management. Communication: Able to clearly explain trade-offs and performance trends to commercial and supply chain stakeholders. Delivery ownership: Manages own tasks within agile delivery, balancing speed and accuracy. More ❯
Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping … under pressure. · Strong collaboration skills, with the ability to work effectively in multidisciplinary teams. · Proficient in content design tools such as Figma, Sketch, or similar, and experience with content management systems (CMS). · Excellent stakeholder management and communication skills, with the ability to influence and build strong relationships. Benefits: · Competitive salary with an annual performance-related bonus. · Training More ❯
warrington, cheshire, north west england, united kingdom
Mastek
Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping … under pressure. Strong collaboration skills, with the ability to work effectively in multidisciplinary teams. Proficient in content design tools such as Figma, Sketch, or similar, and experience with content management systems (CMS). Excellent stakeholder management and communication skills, with the ability to influence and build strong relationships. Benefits: Competitive salary with an annual performance-related bonus. Training More ❯
bolton, greater manchester, north west england, united kingdom
Mastek
Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping … under pressure. Strong collaboration skills, with the ability to work effectively in multidisciplinary teams. Proficient in content design tools such as Figma, Sketch, or similar, and experience with content management systems (CMS). Excellent stakeholder management and communication skills, with the ability to influence and build strong relationships. Benefits: Competitive salary with an annual performance-related bonus. Training More ❯
Hull, North Humberside, North East, United Kingdom
Ad Warrior
Client SLAs and understand the KPI's the repairers are to adhere as a Member Efficiently and accurately process and allocate repair notifications within SLA using the in-house management system. Analyse damage, incident circumstances, and vehicle specifications to assign repairs to appropriate supplier or escalate to the Fast Track Total Loss Team when needed. Resolve allocation delays and … suitable supplier. Work to improve the first-time acceptance ratio and reduce multiple rejections in collaboration with the Regional Network Controller. Provide investigative feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven by the system as well … and emails and act promptly, and professionally, addressing inquiries and actions efficiently. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with requested for departmental, regional or client analysis and management. Skills and Qualifications Experience working within the Repair/Insurance industry is More ❯
Manager Location: Brentwood, Essex Salary: £40,000 £45,000 per annum (depending on experience) Reporting to: Operations Director About the Role We are a people-first, service-led facilities management business delivering mechanical, electrical, and building fabric maintenance to clients across the UK. Combining national capability with the responsiveness and personal touch of a boutique provider, were proud of … and the Engineering Manager, youll coordinate communication between site teams, planners, and clients to ensure operational excellence. Youll act as the key link between the delivery teams and senior management driving efficiency, accuracy, and continuous improvement across all service operations. The role combines people leadership, systems management, and compliance oversight, and is ideal for someone who thrives in … a fast-paced environment, enjoys leading from the front, and has an eye for both process and detail. Key Responsibilities Line manage Facilities Helpdesk Coordinators and FM Compliance Coordinators, providing guidance, structure, and performance management. Build resilience within the team through cross-training, development plans, and effective holiday cover. Oversee daily service delivery ensuring reactive works, remedials, and PPMs More ❯
coalville, midlands, united kingdom Hybrid / WFH Options
CDW UK
Requests, logging and resolving requests in order to minimise business impact, whilst providing excellent Customer Service Principal accountabilities: Respond to incidents and service requests related to IT Services in line with SLA’s. Log all incoming incidents and service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all … relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of the day etc. Escalating incidents within our Operational Level Agreements to ensure that Service Level Targets are met. Reporting incidents … contracts in place Monitoring of systems User provisioning for Active Directory, Email, Enterprise One IT systems and others as required. General IT Administration Contacts with Others: Within the business: Line Managers and Directors End Users Central services: CIO IT Management team IT Teams Committees & meetings Service Desk Briefings IT Department Briefings Knowledge, skills and experience required for the More ❯
Coalville, England, United Kingdom Hybrid / WFH Options
CDW UK
Requests, logging and resolving requests in order to minimise business impact, whilst providing excellent Customer Service Principal accountabilities: Respond to incidents and service requests related to IT Services in line with SLA’s. Log all incoming incidents and service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all … relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of the day etc. Escalating incidents within our Operational Level Agreements to ensure that Service Level Targets are met. Reporting incidents … contracts in place Monitoring of systems User provisioning for Active Directory, Email, Enterprise One IT systems and others as required. General IT Administration Contacts with Others: Within the business: Line Managers and Directors End Users Central services: CIO IT Management team IT Teams Committees & meetings Service Desk Briefings IT Department Briefings Knowledge, skills and experience required for the More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
CDW UK
Requests, logging and resolving requests in order to minimise business impact, whilst providing excellent Customer Service Principal accountabilities: Respond to incidents and service requests related to IT Services in line with SLA’s. Log all incoming incidents and service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all … relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of the day etc. Escalating incidents within our Operational Level Agreements to ensure that Service Level Targets are met. Reporting incidents … contracts in place Monitoring of systems User provisioning for Active Directory, Email, Enterprise One IT systems and others as required. General IT Administration Contacts with Others: Within the business: Line Managers and Directors End Users Central services: CIO IT Management team IT Teams Committees & meetings Service Desk Briefings IT Department Briefings Knowledge, skills and experience required for the More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
CDW UK
Requests, logging and resolving requests in order to minimise business impact, whilst providing excellent Customer Service Principal accountabilities: Respond to incidents and service requests related to IT Services in line with SLA’s. Log all incoming incidents and service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all … relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of the day etc. Escalating incidents within our Operational Level Agreements to ensure that Service Level Targets are met. Reporting incidents … contracts in place Monitoring of systems User provisioning for Active Directory, Email, Enterprise One IT systems and others as required. General IT Administration Contacts with Others: Within the business: Line Managers and Directors End Users Central services: CIO IT Management team IT Teams Committees & meetings Service Desk Briefings IT Department Briefings Knowledge, skills and experience required for the More ❯
teaching and learning, throughout the Academy To operate the IT helpdesk system, ensuring that records are kept of issues identified, and that suitable solutions are recommended, seeking guidance from line manager where needed To carry out routine IT tasks and activities as delegated by the Line Manager To provide support for IT hardware, software, network and operating system … to include all network/servers/workstations/data projectors/printers and teaching aides To assist teachers and pupils within the classrooms as requested by via the line manager To provide ICT technical support for Academy events and activities including internal events such as staff briefings, staff training To support the use of online learning systems and … security, including the student misuse of computers, and to report these to the relevant parties To undertake any relevant training as required To participate in the Academy’s performance management process To undertake any other duties as may be deemed necessary to carry out the role successfully or are commensurate with the role All staff are expected to: Promote More ❯
able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯
warrington, cheshire, north west england, united kingdom
Mastek
able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯
bolton, greater manchester, north west england, united kingdom
Mastek
able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in … diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert … Contribute to the evolution of Mastek’s user-centred design and consulting strategy. Developing propositions and ‘points of view’ for applying design thinking approaches in new markets and clients Line manage junior team members and lead community development activities Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service More ❯
existing and potential customers. Reporting to the District Sales Manager you will be responsible for a portfolio of customers in the geographic territory providing their customers with personalised account management that closely supports their business Responsibilities: Growing sales and profit within the territory by increasing active projects across multiple customers, with multiple contact points in the business Being active … both by attending appointments face to face Managing projects, working with their customers from design concept through the life cycle of the Project Providing reports and presentations to your Line Manager and district, representing the development of the territory know-how Provide their customers with personalised Account Management that closely supports their business by making the Business their … Driver's License Holder Benefits: Competitive Salary Commission & Bonus structure Company Car Professional Development Health & Pension About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part More ❯
Helpdesk Engineer Main Responsibilities: 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact through email, telephone, remote-access and chat tools Queuing management with IT support ticket system Temporary or long-term customer support at their office, if required Attending the meeting with the customer and develop good relationship with the customer … testing and acceptance testing Vendor negotiation and control Development and implementation for new features and services Establish and cease PC/Server Security systems Project and service delivery schedule management Maintain secure operations and keep the environment tidy Documented approach for implementation and modification Periodical status report to line manager Cover early shifts as a part of team … servers, MS Office and Antivirus software’s General knowledge and experience in PC Hardware, Server, mobile phone and SaaS service such as MS365 Proven customer service experience Strong time management/multi tasking & organisational skills Strong work ethic, Reliable time keeping and attendance Accurate, organised and eye for detail Cheerful, outgoing and positive disposition The experience of design, installation More ❯
deliver multi-service workstreams, build trusted-advisor relationships with senior clients, and contribute to their strategic decision-making. Alongside project delivery, you will engage with mentors, team leaders, and line managers to support your career development, wellbeing, and progression within Arcadis. In Management Consultancy, you'll enhance our clients' performance by developing asset strategies and plans, and delivering More ❯
Network Consultant – East London (Hybrid) Line Manager: Network Services Practice Lead Business Unit/Function: Transformation Services Employment Type: PAYE Permanent Work Location: Remote, with a minimum of 2 days per week onsite in London Working Hours: 37.5 hours per week Role Summary The Network Consultant role will be primarily responsible for supporting the delivery of low-level designs … deploying Juniper networking solutions across campus-based environments and Palo Alto firewalling technology (ideally SASE ), as well as a working knowledge of NAC solutions , perimeter security , and monitoring and management toolsets . This role sits within Roc’s Professional Services division, with opportunities to work closely with the Operational team to effectively transition projects into support. While there will … raise risks, issues, and dependencies that may impact project delivery and completion to the Project Manager and appropriate internal stakeholders. Complete pre-staging and testing of network components in line with project scope. Support implementation engineers during the deployment phase, ensuring adherence to best practices and design standards. Complete ‘as-is’ documentation to aid knowledge transfer and handover into More ❯
Network Consultant – East London (Hybrid) Line Manager: Network Services Practice Lead Business Unit/Function: Transformation Services Employment Type: PAYE Permanent Work Location: Remote, with a minimum of 2 days per week onsite in London Working Hours: 37.5 hours per week Role Summary The Network Consultant role will be primarily responsible for supporting the delivery of low-level designs … deploying Juniper networking solutions across campus-based environments and Palo Alto firewalling technology (ideally SASE ), as well as a working knowledge of NAC solutions , perimeter security , and monitoring and management toolsets . This role sits within Roc’s Professional Services division, with opportunities to work closely with the Operational team to effectively transition projects into support. While there will … raise risks, issues, and dependencies that may impact project delivery and completion to the Project Manager and appropriate internal stakeholders. Complete pre-staging and testing of network components in line with project scope. Support implementation engineers during the deployment phase, ensuring adherence to best practices and design standards. Complete ‘as-is’ documentation to aid knowledge transfer and handover into More ❯