326 to 350 of 1,045 Microsoft 365 Jobs in England

excellence. Key Responsibilities Provide first-line technical support (software, hardware, applications) via ServiceNow and phone Manage and resolve tickets or escalate as necessary Troubleshoot common enterprise systems, including EUC, M365, networking, and video conferencing tools Administer user accounts (Active Directory) and permissions Keep users informed throughout the support process Identify and report recurring issues to management Contribute to and maintain … BRM initiatives and other IT-related duties as needed Essential Skills & Experience Prior experience in IT support or a similar technical role Strong knowledge of Windows 10/11, M365, Microsoft Azure, and hybrid environments Experience with ServiceNow or similar ITSM platforms Familiarity with Active Directory, SCCM, InTune, and video conferencing tools (e.g., Teams, Zoom) Understanding of basic networking … do attitude Ability to work independently and as part of a team Awareness of cyber security best practices Desirable Skills Experience with low-code/no-code platforms (e.g., Microsoft Power Platform) Knowledge of automation and scripting tools Additional Information Must be willing to obtain baseline security clearance Occasional engagement with global teams and diverse cultures More ❯

met with efficient time and ticket management. • Maintaining clear and concise ticket documentation. • Delivering a high level of customer satisfaction and building lasting client relationships. Ideal Skills & Technical Knowledge • Microsoft 365 support and administration (incl. email, Teams, security). • Microsoft Windows Server and Desktop environments. • Mac OS support (desirable but not essential). • PC hardware troubleshooting More ❯

met with efficient time and ticket management. • Maintaining clear and concise ticket documentation. • Delivering a high level of customer satisfaction and building lasting client relationships. Ideal Skills & Technical Knowledge • Microsoft 365 support and administration (incl. email, Teams, security). • Microsoft Windows Server and Desktop environments. • Mac OS support (desirable but not essential). • PC hardware troubleshooting More ❯

person Handle onsite escalations & routine visits Manage end-to-end project delivery (implementation, project management, support) Troubleshoot hardware & software issues (desktops, servers, networking, etc.) Work with Windows Server, Azure, M365, Active Directory, VMware/Hyper-V, Exchange, and IT security/networking Create technical documentation & conduct site surveys Mentor team members and assist in pre-sales activities Provide technical handovers … to the service desk What We're Looking For Experience in a customer-facing MSP technical support role Expertise in Microsoft 365, Teams, Exchange, SharePoint, Intune, Autopilot Experience with VMware or Hyper-V, enterprise firewalls, backup systems, and email security Solid networking knowledge (LAN, WAN, VLAN, VPN, MFA, wireless) Relevant IT certifications/qualifications If you're More ❯

person Handle onsite escalations & routine visits Manage end-to-end project delivery (implementation, project management, support) Troubleshoot hardware & software issues (desktops, servers, networking, etc.) Work with Windows Server, Azure, M365, Active Directory, VMware/Hyper-V, Exchange, and IT security/networking Create technical documentation & conduct site surveys Mentor team members and assist in pre-sales activities Provide technical handovers … to the service desk What We're Looking For Experience in a customer-facing MSP technical support role Expertise in Microsoft 365, Teams, Exchange, SharePoint, Intune, Autopilot Experience with VMware or Hyper-V, enterprise firewalls, backup systems, and email security Solid networking knowledge (LAN, WAN, VLAN, VPN, MFA, wireless) Relevant IT certifications/qualifications If you're More ❯

Contribute to team meetings and share updates on technical issues and progress. Skills & Experience Required: Experience with Windows 11 Basic knowledge of Windows Server Proficiency with Microsoft Office 365 Phone systems support Desirable (a plus, but not essential): Windows Server 2022 Linux Active Directory/Microsoft Entra Microsoft Intune Database experience (MSSQL, MySQL, PostgreSQL) Hyper More ❯

configure new user accounts, equipment and basic software Support password resets and access requests About you proven 1st line Service Desk support (min 2 years) Supporting Windows 11 and Microsoft 365 excellent customer service skills knowledge of Windows Server Operating Systems (2016, 2019) strong work ethic and self-motivation with the ability to work under pressure knowledge … Mac OS experience Manage Engine- Exchange Plus and AD Manager Plus Qualifications GCSES at Grade C or above in English & Mathematics or equivalent Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning More ❯

highly available IT infrastructure. The role requires applicants to commit to a non negotiable 4 days per week in the office. Responsibilities: Deploy and support enterprise Windows Server and Microsoft 365 solutions (Entra ID, Exchange, Endpoint Manager, Teams, Conditional Access) to meet organizational needs and following best practices Manage and optimise the Windows server estate, focusing on … ideal candidate will have at least 5 years of applied experience as a Windows Infrastructure Engineer with additional experience of supporting enterprise level applications based on a Windows/M365 environment. Experience working in Financial Services environment is preferred Solid understanding of Active Directory Services (DNS/DHCP/FSMO/ADFS/SSO/ADCS) Experience of Bloomberg/ More ❯

1st and 2nd line engineers Skills and Experience Proven experience in a 3rd Line Engineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft 365 Experience with networking (switches, firewalls, routing) Virtualisation experience (VMware/Hyper-V) Knowledge of cloud technologies (Azure/AWS) Ability to work independently and as part More ❯

knowledge of Windows Server, Active Directory, DNS, DHCP. Experience with Hyper-V, Failover Clustering, and virtualization. Solid understanding of networking (TCP/IP, VLANs, firewalls). Experience with Azure, Microsoft 365, Exchange Online, SharePoint. Familiarity with iPaaS tools and cloud integration. Backup and disaster recovery experience (Veeam preferred). Awareness of GDPR and IT risk management. Excellent More ❯

effective technical support to users in response to issues raised via phone, email and some in person. Responsibilities will include: Use of Windows OS/Server, Active Directory, Exchange, O365, networking (LAN/WAN/VPN/protocols etc), server administration, anti-virus software and various other applications. To act as the first point of contact for users and suppliers More ❯

skills. Mileage will be paid at approved Mileage rates set by (url removed). Skills & Experience: Imaging and deployment of technologies for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations, and comms cabinet patching Windows Server Active Directory management IP address management though DNS & DHCP Group Policy Management Virtualisation technology, Hyper-V, or More ❯

customer service skills. Mileage will be paid at approved Mileage rates set by GOV.UK. Skills & Experience: Imaging and deployment of technologies for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations, and comms cabinet patching Windows Server 2008 - 2019 Active Directory management IP address management though DNS & DHCP Group Policy Management Virtualisation technology, Hyper More ❯

the guidance of Projects Manager Liaison with customer stakeholders to provide timely updates on project status Liaison with customer end users as needed for training and handover Essential Skills Microsoft 365: Exchange Online SharePoint/OneDrive Intune Entra ID - Knowledge of business backup software (e.g. Veeam) - On-premise Windows Server systems: Active Directory/Windows DHCP inc More ❯

and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical … Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing … efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What More ❯

and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical … Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing … efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What More ❯

be skilled in providing effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft 365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Monitor system performance and implement improvements as needed. - Assist More ❯

be skilled in providing effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft 365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues.- Monitor system performance and implement improvements as needed.- Assist More ❯

collaborate closely with the team to deliver the IT Plan. The successful candidate will be involved in implementing enhancements across our infrastructure and optimising the utilisation of our Office 365 licensing. Responsibilities include monitoring and managing servers, networks, storage, and switches. Our current environment utilises FortiNet throughout the estate, along with VMware, Dell servers, and switches. Key areas … Management, RADIUS, SQL databases, and Hybrid Exchange. This role offers considerable variety and requires an individual capable of multitasking and possessing a diverse technical skill set. With a significant Microsoft 365 presence, we are committed to maximising the value derived from our licensing. Who you … are: A minimum of three years' experience working within IT is required, specifically with Windows servers, Active Directory, DNS, IIS, GPO, and antivirus solutions such as Defender and Office 365 security. Candidates must also demonstrate at least three years of experience providing third-line support and contributing to complex projects. Experience in designing and planning infrastructure upgrades and More ❯

collaborate closely with the team to deliver the IT Plan. The successful candidate will be involved in implementing enhancements across our infrastructure and optimising the utilisation of our Office 365 licensing. Responsibilities include monitoring and managing servers, networks, storage, and switches. Our current environment utilises FortiNet throughout the estate, along with VMware, Dell servers, and switches. Key areas … Management, RADIUS, SQL databases, and Hybrid Exchange. This role offers considerable variety and requires an individual capable of multitasking and possessing a diverse technical skill set. With a significant Microsoft 365 presence, we are committed to maximising the value derived from our licensing. Who you … are: A minimum of three years' experience working within IT is required, specifically with Windows servers, Active Directory, DNS, IIS, GPO, and antivirus solutions such as Defender and Office 365 security. Candidates must also demonstrate at least three years of experience providing third-line support and contributing to complex projects. Experience in designing and planning infrastructure upgrades and More ❯

collaborate closely with the team to deliver the IT Plan. The successful candidate will be involved in implementing enhancements across our infrastructure and optimising the utilisation of our Office 365 licensing. Responsibilities include monitoring and managing servers, networks, storage, and switches. Our current environment utilises FortiNet throughout the estate, along with VMware, Dell servers, and switches. Key areas … Management, RADIUS, SQL databases, and Hybrid Exchange. This role offers considerable variety and requires an individual capable of multitasking and possessing a diverse technical skill set. With a significant Microsoft 365 presence, we are committed to maximising the value derived from our licensing. Who you … are: A minimum of three years' experience working within IT is required, specifically with Windows servers, Active Directory, DNS, IIS, GPO, and antivirus solutions such as Defender and Office 365 security. Candidates must also demonstrate at least three years of experience providing third-line support and contributing to complex projects. Experience in designing and planning infrastructure upgrades and More ❯

ll get hands-on with a broad range of technologies while supporting both business clients and individual users. Troubleshoot and resolve 2nd line incidents across hardware, software, networking, and Microsoft 365 environments. Work directly with customers via phone, remote tools, and occasional site visits. Assist with installations, upgrades, and ongoing system maintenance. Escalate unresolved issues where appropriate … in IT support, ideally within an MSP or multi-client environment. Strong technical knowledge of Windows operating systems, Active Directory, networking fundamentals (TCP/IP, LAN/WAN), and Microsoft 365. Confident troubleshooting hardware and software issues. Excellent communication skills, you can make technical issues understandable for non-technical users. A team player who’s adaptable, resourceful, and eager … to learn. Desirable but not essential: IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft qualifications (MCSA, Azure, etc.). What’s in it for You? Salary up to £35,000, depending on experience. The chance to join a growing MSP with big plans, meaning genuine career progression as the company expands. Clear opportunities to advance into 3rd More ❯

knowledge articles Document case details thoroughly in ServiceNow, including impact and steps taken Meet and exceed defined KPIs and CSat scores Support internal customers 24/7/365 via assigned shift patterns Maintain business continuity through after-hours and on-call support Uphold Sysco's Code of Conduct and training objectives Work independently in a remote environment … IT knowledge and experience in a similar role ITIL v4 or ITSM certification preferred AWS certifications and Microsoft MCSE a plus CompTIA A+ desirable Proficient with Microsoft Office365 tools More ❯

knowledge articles Document case details thoroughly in ServiceNow, including impact and steps taken Meet and exceed defined KPIs and CSat scores Support internal customers 24/7/365 via assigned shift patterns Maintain business continuity through after-hours and on-call support Uphold Sysco's Code of Conduct and training objectives Work independently in a remote environment … IT knowledge and experience in a similar role ITIL v4 or ITSM certification preferred AWS certifications and Microsoft MCSE a plus CompTIA A+ desirable Proficient with Microsoft Office365 tools More ❯

Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Requirements: Proficiency in PC software like Microsoft WIN 10/11, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud(AWS, Azure), Office/Mailer, Switch/Router/IPT, and Firewall products. Excellent More ❯