of BI capability in-house, delivering accurate and timely data to support decision making and provide operational insight to headquarters. It ensures alignment with business and technical requirements, supporting processimprovement by ensuring data integrity, automation, and innovation, while maintaining and evolving BI solutions in line with ongoing stakeholder needs. The main responsibilities include: BI System Development & Maintenance … Transition: Lead the transition of BI services from the shared IT function to an internal capability, ensuring the design, implementation, and ongoing management of a fully independent BI environment. ProcessImprovement, Automation & Innovation: Identify and drive ongoing enhancements to BI systems and processes, including automation opportunities, to improve efficiency, responsiveness, and leverage emerging technologies that meet evolving business … warehouse architecture, modelling, and optimisation. Familiarity with BI platforms including Business Objects, Pan Intelligence, or similar reporting/visualisation tools (e.g., Power BI, Tableau, Qlik). Knowledge of robotic process automation (e.g., UIPath) in data workflows desirable. Additional qualifications in project or change management (e.g., PRINCE2, Lean Six Sigma, ITIL Foundation) are advantageous. Stellantis is proud to be an More ❯
functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through good program management skills, problem solving skills, financial process and system knowledge, and a passion for customer experience. Core Requirements: 5+ years of Accounts Receivable experience, with at least 2 years in a leadership role( not mandate) Bachelor … visualization tools (e.g., Tableau, Power BI) Demonstrated ability to translate data insights into actionable recommendations Program Management Skills: 3+ years' experience managing complex projects or programs Track record of processimprovement initiatives Experience leading cross-functional teams Good stakeholder management abilities Technical Skills: Experience with AR automation tools and systems Knowledge of financial control frameworks Proficiency in Microsoft … New Businesses and convert them into system and operational requirements. • Translate complex business requirements into functional designs • Oversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics • Manage process transitions/implementations across multiple functions and geographies • Motivate and influence business, operational and technical teams to ensure that best practices are More ❯
back modules within the internal ETRM (Energy Trading and Risk Management) platform, as well as associated integrated systems and features. The role also involves second-level production support and processimprovement initiatives. Key Responsibilities Business Analysis Deliver a high standard of service to business users, with a strong customer satisfaction and hypercare mindset. Support the Product Owner in More ❯
Select how often (in days) to receive an alert: ProcessImprovement Senior Manager (Program Nova) ProcessImprovement Senior Manager (Program Nova) Haddenham (UK), Hunt Valley (US) - hybrid model Position Overview Working as a member of the Program team under the general supervision of the Global Process Owner, the primary purpose of this role is to … work as a business partner to provide leadership, direction and functional expertise to establish and execute a data driven approach to continuous improvement, delivering a large-scale program and creating a world-class high-performance organization. The ProcessImprovement Senior Manager is responsible for driving efficiency improvements within the assigned process domain (Payroll, Time Management or … Benefits) by developing process standardization strategy & leading process improvements in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6Sigma as well as providing insights into industry best practice tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. Key Responsibilities • Operational excellence More ❯
Charter by owning strategic initiatives that improve service delivery quality, consistency, and efficiency. Drive Program Governance including roadmap creation, milestone tracking, KPI alignment, and stakeholder reporting. Identify and implement process improvements across key operational domains (e.g., case management, escalations, routing, automation). Collaborate cross-functionally with engineering, support delivery, finance, partner management, and customer experience teams to ensure alignment … and performance management. Exceptional communication, stakeholder management, and problem-solving skills; ability to manage ambiguity and influence without direct authority. Experience with Six Sigma, PMP, Lean, Agile, or other processimprovement methodologies is a plus. Proficiency in tools like Excel, Power BI, Azure DevOps, or similar platforms. Microsoft is an equal opportunity employer. All qualified applicants will receive … applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where More ❯
Sr. ProcessImprovement Manager, Strategic Performance Insights Amazon's global middle mile operation is always evolving. As a ProcessImprovement Manager, you'll streamline and elevate our processes. You'll work with management teams to help us meet a number of operational goals so that we meet our customer's high bar on customer experience on … functional collaboration with STEP, Finance, and Capacity teams to validate network plans - Influence planning decisions through data-driven insights and recommendations - Design and implement feedback loops to ensure continuous improvement in planning processes - Establish and document planning quality standards and validation processes - Lead complex, strategic projects with potential cost impacts of > $10M+ - Build and maintain strategic relationships with senior … stakeholders across multiple business units A day in the life As a ProcessImprovement Manager, you'll be at the forefront of making Amazon's logistics better - which in ATS means improving our processes so we deliver great experiences for our customers. You will be responsible for the performance strategy of our middle mile network. Part of your More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
will apply your quantitative, problem solving and client service skills to support the various business units and clients. You will also play a key role in suggesting and implementing process improvements for the team to mitigate risks and enhance the overall client experience. JOB SUMMARY AND RESPONSBILITIES: Data Analysis and ProcessImprovement: •Analyze trade lifecycle and operational More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
M3, Manchester, United Kingdom Hybrid / WFH Options
LocalJobs4U
About the Company We are a forward-thinking organisation based in Manchester, committed to optimising business performance through data-driven insights and process improvements. As part of our continued growth, we are seeking a motivated Junior Business Analyst to join our team. This is an excellent opportunity for someone with strong analytical skills who is eager to gain practical … business problems, structured training, and the opportunity to contribute to meaningful projects. Key Responsibilities Assisting in the collection and analysis of business data to identify trends and opportunities Supporting processimprovement initiatives and workflow optimisation Gathering and documenting stakeholder requirements for business solutions Assisting in the preparation of reports, dashboards, and presentations for decision-makers Conducting competitor and … market research to support strategic planning Collaborating with teams to implement process changes and track progress Monitoring key performance indicators (KPIs) and providing insights to improve efficiency Keeping up to date with industry best practices and business analysis methodologies Who We Are Looking For A degree in Business, Finance, IT, or a related field Strong analytical and problem-solving More ❯
interpersonal skills. Key job responsibilities Create, influence and execute a vision to measure investments across Commercial sector Partner with business team to implement new processes (controllership) and drive the improvement of existing processes Ownership of key reporting metrics (KPI's) and narratives to help business partners understand areas of growth as well as opportunity for engagement BASIC QUALIFICATIONS Bachelor … s degree in engineering, statistics or business, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance) Experience in tax, finance or a related analytical field Experience applying key financial performance indicators (KPIs) to analyses Experience in creating process improvements with automation and analysis Experience in identifying, leading, and executing opportunities to … or simplify finance or business tools and processes Experience with advanced use of SQL for data mining and business intelligence PREFERRED QUALIFICATIONS MBA, or CPA Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and More ❯
to join our Customer Operations function. This role is embedded within the Payments and Collections function and plays a crucial part in using data to identify trends, support operational improvement, and deliver better outcomes for our customers and frontline teams. This role suits someone who thrives on making data accessible and actionable, with excellent SQL skills, a strong eye … for process efficiency, and a natural ability for storytelling through data. You'll be expected to work closely with operational leaders to uncover insights and recommend improvements, while also collaborating with the central Data team to ensure scalable, reliable reporting. Key Stakeholders: Senior Leader Heads of Departments Tech Leadership Payment and Collections Teams Customer Operations Teams Compliance, Risk & Regs … historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt exposure • Present findings on seasonal or customer-segment payment behaviours, highlighting opportunities for process optimisations • Work closely with the finance team to ensure operational and financial outputs are aligned. ProcessImprovement & Automation • Identify manual or repetitive data preparation tasks and collaborate More ❯
stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for processimprovement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience … management, role-based access control, and customization. Ability to manage implementation projects, including project planning, timeline management, and resource allocation. Ability to analyze business processes and identify areas for improvement, with understanding of customer service operations and industry-standard frameworks. Your responsibilities: Configure and implement Sprinklr Modern Care solutions for the client. Analyze business requirements and design solutions to … meet client needs. Collaborate with cross-functional teams to ensure successful project delivery. Provide technical support and training to clients. Develop and maintain technical documentation. Identify areas for processimprovement and implement efficient solutions. Manage and prioritize multiple projects simultaneously. Communicate technical information to non-technical stakeholders. Troubleshoot technical issues and resolve problems. Map Sprinklr functionality to establish More ❯
stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for processimprovement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience … management, role-based access control, and customization. Ability to manage implementation projects, including project planning, timeline management, and resource allocation. Ability to analyze business processes and identify areas for improvement, with understanding of customer service operations and industry-standard frameworks. Your responsibilities: Configure and implement Sprinklr Modern Care solutions for the client. Analyze business requirements and design solutions to … meet client needs. Collaborate with cross-functional teams to ensure successful project delivery. Provide technical support and training to clients. Develop and maintain technical documentation. Identify areas for processimprovement and implement efficient solutions. Manage and prioritize multiple projects simultaneously. Communicate technical information to non-technical stakeholders. Troubleshoot technical issues and resolve problems. Map Sprinklr functionality to establish More ❯
stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for processimprovement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience … management, role-based access control, and customization. Ability to manage implementation projects, including project planning, timeline management, and resource allocation. Ability to analyze business processes and identify areas for improvement, with understanding of customer service operations and industry-standard frameworks. Your responsibilities: Configure and implement Sprinklr Modern Care solutions for the client. Analyze business requirements and design solutions to … meet client needs. Collaborate with cross-functional teams to ensure successful project delivery. Provide technical support and training to clients. Develop and maintain technical documentation. Identify areas for processimprovement and implement efficient solutions. Manage and prioritize multiple projects simultaneously. Communicate technical information to non-technical stakeholders. Troubleshoot technical issues and resolve problems. Map Sprinklr functionality to establish More ❯
processes rapidly, can work with little supervision and is capable of delivering outstanding work at all times. DUTIES: Analyze, document and prioritize business requirements in cooperation with key users, process owners and business leaders. Analyze, model and document current-state and future-state business processes. Develop functional test plans and user acceptance test plans and scenarios. Coordinate functional and … technical support and liaison to designated IT personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules. Design and implement process improvements and system enhancements that conform to industry and application best-practices. Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant … business area processimprovement projects and complex product installations. Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice solutions. Maximize the utilization of existing business applications and technologies to meet business requirements and to improve the leverage of IT assets. More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Trimble
various levels of the organization Collaborate with stakeholders to understand their needs, provide analytical support, and offer data-driven insights to support their decision-making processes Identify opportunities for process improvements and data-driven optimizations, and work closely with stakeholders to implement them Stay up-to-date with industry trends, best practices, and emerging technologies related to data analysis … and guide junior data analysts, providing technical expertise and promoting a culture of data-driven decision making Provide guidance, support, and expertise to teams within the AECO organisation on processimprovement best practices to ensure proper implementation and sustainability What Skills & Experience You Should Bring: Bachelor's degree in a relevant field such as Business Administration, Statistics, Computer … U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or . More ❯
and aligned with business needs. Troubleshoot and resolve HRIS-related issues in collaboration with IT support teams. Conduct regular system audits to ensure data accuracy and integrity. Business Requirements & ProcessImprovement Collaborate with HR leadership and stakeholders to identify business requirements and translate them into technical solutions. Analyse current HR processes and workflows to identify opportunities for automation … and process improvements. Design, document, and implement new workflows and features that enhance HR operational efficiency. Data Analysis & Reporting Develop, analyse, and deliver HR reports and dashboards that provide insights into HR operations (e.g., turnover, diversity, headcount, compensation). Ensure accurate and timely delivery of HR metrics and reporting to HR leadership and management. System Support & Training Provide end More ❯
seeking a proactive Business Analyst to join our team to manage customer change requests in the scholarly academic publishing space. This role requires strong customer interaction , requirements gathering , and process analysis skills. The ideal candidate will have experience working with academic publishing workflows and an ability to collaborate with stakeholders across the organization to deliver solutions that meet customer … systems. Conduct discovery sessions, interviews, and surveys to capture customer needs, pain points, and expectations. Translate customer requirements into clear, actionable specifications for the development and design teams. Business Process Analysis: Analyse existing publishing workflows, identify inefficiencies or bottlenecks, and propose optimized solutions. Collaborate with technical teams to ensure that any changes align with system capabilities and scalability needs … lifecycle of the request. Proactively provide updates to stakeholders, highlight risks, and manage any changes to project scope. Documentation & Reporting: Create detailed business requirement documents (BRDs), user stories, and process flow diagrams to clearly communicate customer needs. Maintain and update product documentation, ensuring that all changes are tracked and requirements are met. Develop testing and acceptance criteria in collaboration More ❯
seeking a proactive Business Analyst to join our team to manage customer change requests in the scholarly academic publishing space. This role requires strong customer interaction , requirements gathering , and process analysis skills. The ideal candidate will have experience working with academic publishing workflows and an ability to collaborate with stakeholders across the organization to deliver solutions that meet customer … systems. Conduct discovery sessions, interviews, and surveys to capture customer needs, pain points, and expectations. Translate customer requirements into clear, actionable specifications for the development and design teams. Business Process Analysis: Analyse existing publishing workflows, identify inefficiencies or bottlenecks, and propose optimized solutions. Collaborate with technical teams to ensure that any changes align with system capabilities and scalability needs … lifecycle of the request. Proactively provide updates to stakeholders, highlight risks, and manage any changes to project scope. Documentation & Reporting: Create detailed business requirement documents (BRDs), user stories, and process flow diagrams to clearly communicate customer needs. Maintain and update product documentation, ensuring that all changes are tracked and requirements are met. Develop testing and acceptance criteria in collaboration More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Gen II Fund Services
between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions. Assist in preparing reports and data extraction from Fenergo for analysis, audits, and decision-making. More ❯