within the agreed scope of work. Communicate status reports to stakeholders on both client and internal projects. Participate in and lead internal initiatives, e.g., processimprovement, product improvement, and identifying best practices. Support Training Group in preparation of course materials and delivery of courses both internally and More ❯
and dependencies to ensure successful execution. Governance & Reporting: Establish and maintain governance frameworks, track project progress, and provide regular updates to the executive team. ProcessImprovement: Identify opportunities for operational efficiency and continuous improvement in project delivery. Risk Management: Proactively identify and mitigate risks, resolving issues to More ❯
team will have the following responsibilities: Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management. Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards. Provide advanced troubleshooting and support … for Proxy issues. Collaborate with other IT & business teams to align proxy solutions with organizational goals. Contribute to change management processimprovement by building standardized change implementation templates. Provide technical guidance and mentorship to team members. Required qualifications, capabilities and skills: 7+ years of hands-on experience in More ❯
configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization. Key Responsibilities: Collaboration: Meet regularly with Department leads/managers to understand their processes, challenges, and requirements within the ITSM. … Workflow Definition: Work with team managers to define and document workflows that need to be configured in the ITSM system. ProcessImprovement: Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems … Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience with workflow design and process improvement. Qualifications/Education/Experience: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience in customer support management More ❯
configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization. Key Responsibilities: Collaboration: Meet regularly with Department leads/managers to understand their processes, challenges, and requirements within the ITSM. … Workflow Definition: Work with team managers to define and document workflows that need to be configured in the ITSM system. ProcessImprovement: Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems … Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience with workflow design and process improvement. Qualifications/Education/Experience: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience in customer support management More ❯
as Customer Service, Retail Operations, Finance, Accounting, Legal, Tax, Risk, Security, and Compliance, as well as third party partners and banks relied upon to process payments. Additionally, this team is responsible for driving operational efficiencies and escalation reduction opportunities. This team also assesses third party payment partners and manages … driven analysis; partnering with internal teams to support new payment products or functionality post launch Working with technology teams to drive payment processing performance improvement Defining metrics for assessing performance and trends BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with … tech and non-tech teams experience - 3+ years of defining and implementing processimprovement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements PREFERRED More ❯
result areas include, but not limited to: • Responsibility for meeting operational and business goals • Driving appropriate data oriented analysis, adoption of technology solutions and processimprovement projects to achieve operational and business goals. • Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations … and drives and influences decisions. • Manages escalation/resolves complex tickets including non-standard tasks. • Drives completion of work allocation for the function/process independently. • Prioritizes metrics to meet operational goals assigned at process level. • Participate in onboarding if it is part of similar new processed onboarding … ie new GL/process/module with complete documentations i.e. SOP etc. • Develops training content for functional on-boarding. • Trains new hires • Is an Expert and Primary contact for process issues/escalation/coaching • Demonstrates understanding of performance and leadership bar and effectively applies to hiring More ❯
The WiseEnergy Commercial and ESG team is seeking a Business Intelligence (BI) Analyst to drive operational efficiencies and process improvements through data centralisation and enhanced reporting. This role will leverage systems including the new Contract Lifecycle Management (CLM) system and Microsoft data automation and visualisation platforms to support strategic … datasets, ensuring consistency and alignment with business processes. Reporting: Design and implement Power BI reports that align with existing frameworks and support decision-making. ProcessImprovement: Identify and drive efficiencies and improvements through data analysis and reporting. Compliance: Ensure all activities are conducted within the bounds of the … BI tools or data analytics is advantageous. Strong analytical and problem-solving skills with the ability to interpret complex data sets. Experience with business process mapping and identifying process improvements. Excellent verbal and written communication skills to effectively collaborate with stakeholders. High level of accuracy and attention to More ❯
overall capacity. Continuously assess and refine capacity and workforce planning processes and methodologies to adapt to evolving business needs. Implement a culture of continuous improvement through proven methodologies. Establish scalable hiring processes that meet the needs of a multi-site operations with a broad set of skills and language … using data and metrics to determine improvements. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL. Experience in defining and implementing processimprovement initiatives using data and metrics. 3+ years of driving end to end delivery, and communicating results to senior leadership experience. Experience in … Demand/Capacity/Workforce Planning. 3+ years of driving process improvements experience. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization. Experience building processes, project management, and schedules. Master Degree from a Top Tier Institute. Our inclusive culture empowers Amazonians to deliver the More ❯
Reporting: Prepare and oversee monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with accounting standards. Mergers & Acquisitions: Supported the financial due diligence process for mergers and acquisitions, analysing target company financials, identifying potential risks, and providing key insights to guide decision-making, ultimately contributing to successful integration … flow, ensuring funds are available for operational needs. Business Partnering: Work closely with other departments to provide financial guidance and support strategic decision-making. ProcessImprovement: Identify opportunities for process and system improvements to increase efficiency and accuracy in financial reporting and analysis. Compliance and Audit: Ensure More ❯
Reporting: Prepare and oversee monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with accounting standards. Mergers & Acquisitions: Supported the financial due diligence process for mergers and acquisitions, analysing target company financials, identifying potential risks, and providing key insights to guide decision-making, ultimately contributing to successful integration … flow, ensuring funds are available for operational needs. Business Partnering: Work closely with other departments to provide financial guidance and support strategic decision-making. ProcessImprovement: Identify opportunities for process and system improvements to increase efficiency and accuracy in financial reporting and analysis. Compliance and Audit: Ensure More ❯
and responsibilities. Sense of Urgency: Instil a sense of urgency in the team, prioritising tasks effectively to meet customer needs and resolve issues promptly. ProcessImprovement: Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the support team. Collaboration: Work … encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
and responsibilities. Sense of Urgency: Instil a sense of urgency in the team, prioritising tasks effectively to meet customer needs and resolve issues promptly. ProcessImprovement: Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the support team. Collaboration: Work … encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each More ❯
compliance with QMS procedures, identify non-conformities, and initiate corrective and preventive actions. Support external audits and ensure timely resolution of any audit findings. ProcessImprovement: Continuously assess the effectiveness of the QMS and implement improvements to optimize processes. Work cross-functionally to ensure all departments follow established … Track and report key performance indicators (KPIs) for QMS performance and quality initiatives. Prepare detailed reports for senior management on quality trends, audits, and improvement initiatives. Problem Solving: Support internal 8D process and coordinate 8D meetings. Address customer complaints or concerns. Qualifications: Education: Bachelor's degree in Engineering … systems, particularly ISO 9001, IATF 16949, or equivalent standards. Experience in conducting internal audits, managing non-conformities, and applying CAPA principles. Familiarity with continuous improvement methodologies such as Six Sigma, Lean, or Kaizen. Strong problem-solving and analytical skills, with the ability to assess processes and drive change. MS More ❯
efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. Role Responsibility In … incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches Acting as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident root cause analysis process and initiating problem management Supports … continuous processimprovement The Ideal Candidate Essential Skills Be an effective communicator in both technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation ProcessMore ❯
efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. Role Responsibility In … incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches Acting as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident root cause analysis process and initiating problem management Supports … continuous processimprovement The Ideal Candidate Essential Skills Be an effective communicator in both technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation ProcessMore ❯
Operations Analyst will play a key role in supporting the sales and management team by analysing workflows, proceeding and following up with the operation process (Payments, deliveries, systems), identifying opportunities for improvement, and implementing data-driven solutions. This individual will collaborate with cross-functional teams (Operations, Logistic, Financial … for improvement. Prepare monthly reports for the sales team and management team in Brasil (KPI’s, best sellers, sales per category and sales team) ProcessImprovement: Collaborate with teams across the organization to implement, and improve processes that enhance productivity, reduce costs, and improve quality. Operational Support: Assist … Supply Chain, or a related field. Experience: 2-4 years of experience in operations analysis or a related field. Experience with data analysis and process optimization is highly desirable. Technical Skills: Strong proficiency in Microsoft Excel (including advanced functions), data visualization tools (e.g., Tableau, Power BI), and JDE, Webfor More ❯
Operations Analyst will play a key role in supporting the sales and management team by analysing workflows, proceeding and following up with the operation process (Payments, deliveries, systems), identifying opportunities for improvement, and implementing data-driven solutions. This individual will collaborate with cross-functional teams (Operations, Logistic, Financial … for improvement. Prepare monthly reports for the sales team and management team in Brasil (KPI’s, best sellers, sales per category and sales team) ProcessImprovement: Collaborate with teams across the organization to implement, and improve processes that enhance productivity, reduce costs, and improve quality. Operational Support: Assist … Supply Chain, or a related field. Experience: 2-4 years of experience in operations analysis or a related field. Experience with data analysis and process optimization is highly desirable. Technical Skills: Strong proficiency in Microsoft Excel (including advanced functions), data visualization tools (e.g., Tableau, Power BI), and JDE, Webfor More ❯
People Systems platforms. The role will see you mainly working on SAP based systems like SuccessFactors playing a key role in the operation and improvement of our HR technology ecosystem. Can you support a wide stakeholder group to capture data and improve process? Then this is the role … maintain People Systems platforms, ensuring they meet business needs and operate efficiently. Perform regular system audits and updates to maintain data integrity and security. ProcessImprovement - Identify opportunities for process improvements and system enhancements. Develop and implement solutions to optimise workflows and increase efficiency. Reporting and Data More ❯
People Systems platforms. The role will see you mainly working on SAP based systems like SuccessFactors playing a key role in the operation and improvement of our HR technology ecosystem. Can you support a wide stakeholder group to capture data and improve process? Then this is the role … maintain People Systems platforms, ensuring they meet business needs and operate efficiently. Perform regular system audits and updates to maintain data integrity and security. ProcessImprovement - Identify opportunities for process improvements and system enhancements. Develop and implement solutions to optimise workflows and increase efficiency. Reporting and Data More ❯
on ensuring detail quotes are provided, including hardware specifications, manufacturing SKUs, costs, and delivery timelines . Warranty registrations : Manage and oversee the warranty registration process for products, ensuring all necessary documentation is completed accurately and submitted within required timelines. Maintain accurate records of all warranty registrations Deal Registrations: Support … is in place. Monitor and report on the success of deal registrations, analysing trends and identifying opportunities for improvement. Renewal Management: Manage the renewal process for client hardware. Proactively provide regular reports on renewal status to SMEs on renewal options and timelines. Prepare renewal quotes and documentation, following up … system and help in conducting stock audits. Tracking & Reporting: Generate regular reports on delivery performance including shipping statuses, logistics performance and potential cost savings. Process Optimization: Continuously evaluate and improve logistics processes, systems and procedures to increase efficiency, reduce waste, cost, and enhance delivery timelines. Introduce best practices for More ❯
Management system and other related operational and technological responsibilities. Responsibilities: Team Operations: • Coordinate day-to-day operations within the Content & Owned Media team, developing process and streamline procedures. • Maintaining and optimizing Team-wide planning tools, C&OM SharePoint Hub and implement tools and automation processes to improve operational workflows. … Literacy & Adoption: • Support with adoption of AI/GenAI tools within the function, ensuring alignment with organizational goals • Coordinate AI and GenAI business cases process review, support Global Comms teams with their submissions, including maintaining AI cases Dashboard up to date • Support training sessions on new technologies, including AI … support: • Manage both front-end and back-end operations of the DAM system to ensure seamless functionality • Lead projects related to technology adoption or processimprovement within the team. Develop governance guidelines for operational tools. • Design and develop new solutions for the different groups, from project planning templates More ❯
london, south east england, United Kingdom Hybrid / WFH Options
ManpowerGroup
Management system and other related operational and technological responsibilities. Responsibilities: Team Operations: • Coordinate day-to-day operations within the Content & Owned Media team, developing process and streamline procedures. • Maintaining and optimizing Team-wide planning tools, C&OM SharePoint Hub and implement tools and automation processes to improve operational workflows. … Literacy & Adoption: • Support with adoption of AI/GenAI tools within the function, ensuring alignment with organizational goals • Coordinate AI and GenAI business cases process review, support Global Comms teams with their submissions, including maintaining AI cases Dashboard up to date • Support training sessions on new technologies, including AI … support: • Manage both front-end and back-end operations of the DAM system to ensure seamless functionality • Lead projects related to technology adoption or processimprovement within the team. Develop governance guidelines for operational tools. • Design and develop new solutions for the different groups, from project planning templates More ❯
Centre of Excellence strives to advocate and champion knowledge share of Business Analysis best practice, tools, and techniques, to drive innovation and continuous business process improvement. Working on multiple high-impact client-facing projects, the Business Analyst will play a pivotal role in instigating and fostering robust professional relationships … the analysis and resolution of client business problems by critically assessing information gathered through a range of elicitation techniques, driving implementation of significant business processimprovement initiatives, and effectively articulating the rationale for change. Through the orchestration of interviews and workshops, the Business Analyst will define, prioritise, and … standard practices and processes for the business analysis centre of excellence and ensure these are adhered to and best practice followed for continuous business process improvement. Support business analyst manager in developing resources, artefacts, and materials for the business analysis toolkit. Establish and chair focus/steering groups within More ❯
Centre of Excellence strives to advocate and champion knowledge share of Business Analysis best practice, tools, and techniques, to drive innovation and continuous business process improvement. Working on multiple high-impact client-facing projects, the Business Analyst will play a pivotal role in instigating and fostering robust professional relationships … the analysis and resolution of client business problems by critically assessing information gathered through a range of elicitation techniques, driving implementation of significant business processimprovement initiatives, and effectively articulating the rationale for change. Through the orchestration of interviews and workshops, the Business Analyst will define, prioritise, and … standard practices and processes for the business analysis centre of excellence and ensure these are adhered to and best practice followed for continuous business process improvement. Support business analyst manager in developing resources, artefacts, and materials for the business analysis toolkit. Establish and chair focus/steering groups within More ❯