Quality Management & Compliance: Lead efforts to align HR and operational processes with ISO 9001 standards. Maintain audit-ready documentation and support both internal and external quality assessments. Champion continuous improvement initiatives that meet quality management objectives. Governance & Collaboration: Collaborate with technology and cybersecurity teams to embed governance controls into HR and operational workflows. Participate in risk assessments and promote … tailor global policies to meet local legal and regulatory requirements. Automation & Efficiency: Identify and prioritise opportunities for automating HR and operational tasks to increase efficiency. Partner with IT and processimprovement teams to deploy tools such as bots, dashboards, and workflow automation platforms. Track and analyse key performance indicators (KPIs) to assess the effectiveness of automation initiatives. EXPERIENCE … REQUIRED Experience: At least 5 years of proven experience in HR operations, process design, or operations management, ideally within a global or multi-regional environment. Quality Standards: Strong knowledge of ISO 9001 quality management principles, with hands-on experience aligning processes to meet these standards. Process Documentation: Demonstrated ability to develop, maintain, and optimise process playbooks or More ❯
junior team members to develop their knowledge of digital best practices Supporting the educating of various other teams on the benefits and purpose of digital media investments Driving our process Making full use of the technology available, implementing processes and practices that maximize operational efficiencies The accurate management of budgets, adhering to the Mindshare finance process Taking responsibility … for junior team members accurately following all aspects of Mindshare process Identifying opportunities for processimprovement, and providing recommendations Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are … this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. More ❯
and Financial stored in the Big data environment Analyze large volumes of data and extract actionable insight using tools like excel & Tableau Utilize scripting language to improve automation and processimprovement Collaborate constructively with key stakeholders for successful deliveries Ensure solutions used meet Data Governance and Compliance metrics Qualifications: Exceptional candidates who do not meet these criteria may … and work under pressure Ability to pick up new concepts and apply the knowledge. Demonstrated problem solving skills Enthusiastic and proactive approach with willingness to learn Excellent analytical and process-based skills, i.e. process flow diagrams, business modelling, and functional design The candidate is expected to be dynamic, flexible with a high energy level as this is a More ❯
the UK (Oxfordshire, London, Scotland and Field-based teams). The Business has recently laid out a new strategic ambition under a new Managing Director, and is in the process of evolving to a matrix operating structure that will drive focus through four lines of business: Managed Services, Software, Hardware and Broadband. The Role Reporting to the Service Delivery … also aligned with both RM Technology's objectives and those of our customers. This customer-facing position is essential for enhancing customer satisfaction, optimising service efficiency, and driving continuous improvement initiatives within the IT service management framework. Additionally, the Service Management Lead will take on the responsibility of line management for a small team of process managers and … Service Performance: Track and report on service performance metrics, providing insights and feeding back findings to Service Operations teams Manage a Team: Supervise and mentor a small team of process managers and analysts, fostering a culture of excellence and continuous improvement. Conduct Training and Awareness Sessions: Organise and deliver training for Service Operations staff on ITIL Practices and what More ❯
of clients and handling day-to-day interactions Proactively identifying opportunities to create scalable solutions for multiple accounts Deepening your technical knowledge of UpSlide Adding value to the team (process improvements, suggesting ways to solve tricky client situations, taking on projects outside of core role) 9 months Be on track to hit annual KPIs (NRR and churn rate) You … have: At least 2 years of proven experience in enterprise B2B relationship management, customer success, or account management. A proactive mindset, with a proven ability to identify opportunities for processimprovement and design scalable solutions for multiple accounts. Strong analytical skills and a data-driven approach that allows you to recognize patterns in your client portfolio and turn … are fluent in another language. If you don't tick all the boxes but you think you'd be a great fit, please apply and tell us why. Recruitment process Phone interview with Andrea, Talent Acquisition 45' Video interview with Ellie, Success Team Lead. This interview will include a training session 45' In-person interview with Alex, Head of More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Oakleaf Partnership
fast-paced, tech-driven business, the Interim HR Shared Services Manager will lead a globally dispersed team of HR professionals (hybrid and remote), focused on delivering outstanding service, driving processimprovement, and contributing to the business's wider HR strategy. Reporting to the Director of HR Shared Services, this is a highly visible role that combines operational delivery … programmes Provide clear reporting and updates to senior stakeholders HR Service Delivery Oversee delivery of HR Shared Services, employee records, and ticketing (ServiceNow) Ensure SLA compliance, data accuracy and process efficiency Triage HR enquiries using a tiered service model Act as an escalation point for complex HR and employee relations issues Project Management & Continuous Improvement Lead HRSS-related … projects, from process and policy improvements to system enhancements Create reporting and insights for leadership, driving data-led decisions Identify and implement process improvements to elevate service quality About You: Proven experience in managing a global HR Shared Services function Strong leadership and team-building skills Commercially aware with a service-driven approach Adept at navigating HR systems More ❯
JV. The Business Analysis team for BA LLP partners with senior business leaders throughout the organisation to optimise client performance and business decision-making through data analysis and business processimprovement and responsibilities span across various analytical reporting functions as well as managerial forecasting and booking of client revenues. The group's responsibilities include: Bespoke client analysis Sales … enablement functions Bespoke business analysis for sales, trading, corporate marketing, management Design and development of all business performance reporting/tools. Development and oversight of business process enhancements Management of the client research fees invoicing lifecycle. Oversight & administration of Commission Sharing services (CSA Programme) Summary of Key Purposes of the Role You will have the opportunity to collaborate with More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Titan Wealth Holdings Limited
least 4 days per week. Travel maybe required to the Peterborough and London offices when needed. Responsibilities Lead and mentor the client service team. Drive a culture of continuous improvement and efficient ways of working so that the team can support the Investment Management team and external IFA's as the Client base grows and they work collaboratively together. … able to carry out the day-to-day tasks in Client Services to ensure the team are adhering to the regulatory requirements including our CASS obligations. Be responsible for process change and processimprovement, working with the Client Service Manager to review processes between the teams so that they are fit for purpose and deliver the most More ❯
the problems of the future - specifically by supporting our Finance Transformation team. By joining EY TTT Consulting, you will get the opportunity to build your experience in strategy and process consulting, data science and data management, technology implementation, artificial intelligence and other technologies to help our clients manage the strategic as well as practical, everyday issues of operating and … of regulatory & compliances requirements, while maintaining accuracy and efficiency. As a Manager in our Finance Transformation team, you will utilise your expertise in financial reporting, compliance, data governance, and process enhancement to make a substantial impact on our clients' operations. You will play a critical role in guiding them through the complexities of Finance transformation, ensuring they remain compliant … some of the following: Familiarity with the application of automation and data technologies (e.g. RPA, ETL tools, visual analytics) Formal project management training certification (e.g. PMP, PRINCE2, MSP) or processimprovement certification (e.g. Six Sigma 'belt') is preferred What working at EY offers We offer a competitive remuneration package where you will be rewarded for your individual and More ❯
and technical ability to ensure the highest standards of analysis and reporting are delivered across the team Produce world-class deliverables fit for a world-class operation Drive continual improvement of existing processes across Operations and beyond Understand the operational business model and propose, develop and deploy strategies to create measurable improvements Challenge the received wisdom on process … analytical approach to problem-solving Detail/accuracy focussed Ability to investigate data, find trends, forecast performance and provide insightful recommendations Results and solutions oriented, focused on delivery and processimprovement Work both autonomously and with a team Enthusiastic self-starter Apply for this job Regional accountancy, finance and HR recruiters More ❯
Southport, Merseyside, North West, United Kingdom Hybrid / WFH Options
ADAPTABLE RECRUITMENT LTD
cost savings and value for money through procurement strategies Overseeing supplier relationships, ensuring compliance and performance targets are met Managing payment operations, ensuring accuracy and adherence to deadlines Leading process automation and improvement initiatives to support business growth Providing data-driven insights and reporting to senior stakeholders Coaching and mentoring the team to support their development What We … re Looking For Strong experience in an Accounts Payable leadership role with Procurement exposure Knowledge of financial controls, supplier management, and payment processes Proven track record of process improvements and cost-saving initiatives Ability to manage stakeholders, negotiate contracts, and drive efficiencies Experience leading a team in a fast-paced environment This is a fantastic opportunity to take ownership … of a critical function within the business. If you're a proactive leader with a passion for efficiency and processimprovement, we'd love to hear from you. For more information contact Nichola Watson at Adaptable Recruitment More ❯
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
ACS Business Performance Ltd
Hybrid). Use tools like Jira, Asana, Microsoft Project for tracking and reporting. Proactively manage risks and lead change initiatives. Engage stakeholders and drive collaboration across departments. Contribute to processimprovement within the PMO. Requirements: Bachelor's degree in business, engineering, or a related field. 3+ years' experience in project management, ideally in tech, product development, or supply More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Erin Associates
support digital transformation initiatives. Core skills & experience for this Technical Business Analyst role; 4+ years' experience in business analysis (ideally within financial/professional services) Strong stakeholder management and processimprovement skills Hands-on with Microsoft technologies (Azure, Microsoft 365) Experience across project lifecycles and business system changes Ideally certified (CBAP, PMP, ITIL) This is a great opportunity More ❯
of Azure DevOps (ADO) Project Reporting : Provide regular updates to senior leadership on project progress, risks, resource needs, and financial performance. Develop and track KPIs to measure project success. ProcessImprovement : Continuously improve delivery processes by identifying opportunities for operational efficiencies, introducing best practices, and ensuring the use of appropriate tools and technologies. Quality Assurance : Ensure that all More ❯
of Azure DevOps (ADO) Project Reporting : Provide regular updates to senior leadership on project progress, risks, resource needs, and financial performance. Develop and track KPIs to measure project success. ProcessImprovement : Continuously improve delivery processes by identifying opportunities for operational efficiencies, introducing best practices, and ensuring the use of appropriate tools and technologies. Quality Assurance : Ensure that all More ❯
autonomous decisioning. Design and implement test-and-learn strategies that influence key business decisions. Deliver actionable insights through structured analysis and clear communication. Continuously seek and identify opportunities for processimprovement through data. Key Skills & Experience: Proven experience delivering end-to-end data science solutions in a commercial environment. Strong technical expertise in predictive modelling, machine learning, and More ❯
business needs into technical requirements. Analyse financial data using the company's Data Platform , supporting both BAU and project delivery. Manage and resolve issues, ensuring timely problem-solving and process improvement. Lead small projects and oversee change requirements from initiation to delivery. Manage and coordinate offshore technical BA resources. Drive data quality and support the delivery of new finance More ❯
automation. Evaluate requirements, create technical design documents, and follow Agile methodologies. Collaborate with internal teams and contractors to develop Alteryx workflows. Monitor and optimize solution performance and contribute to process improvements. Deploy new solutions or update existing ones in line with Change Management Framework. Ensure compliance with Information Security and Data Governance standards. Promote best practices, provide training, share More ❯
solutions, and ensure integration with other systems. Responsibilities ERP/Epicor Provide subject matter expertise on Epicor, understanding its use in our business and identifying opportunities for efficiency and process improvements. Manage Epicor ERP daily to ensure optimal performance. Identify and resolve issues to deliver business benefits, acting as a functional expert for Epicor. Lead multiple ERP/Epicor More ❯
finance initiatives. Assist with data analysis and presentation of Balance Sheet reconciliations. Investigate discrepancies in financial reconciliations and propose solutions to correct entries at the source system level. Develop process improvements and system enhancements to support efficient and accurate data production. Build strong relationships with IT and Financial Systems Teams to ensure seamless collaboration. Manage time effectively, prioritising tasks More ❯
of compliance materials under supervision Input client data into CRM and onboarding systems, ensuring completeness and accuracy Liaise with clients during onboarding to support information collection and provide updates Process Improvements & Projects Analyse existing processes and suggest improvements. Question assumptions and provide essential feedback to management Contribute to internal operations documentation Participate in periodic reviews of operational and onboarding More ❯
s products business and services positioning. Demonstrate excellent presentation skills, are innovative, and have a formidable client orientation aptitude. Significantly vast knowledge in the services industry, service delivery models, process improvements, consumption models and multiple Managed Services/Services portfolios and go-to-market solution areas. Academic Qualifications and Certifications: Bachelor's degree in business or marketing or a More ❯
transformation programs, several years in a customer facing role or in professional consulting Bachelor's degree or equivalent Functional knowledge and experience in areas including change management, transformation, strategy, processimprovement, cloud computing Proficiency in MS Office French and English fluent PREFERRED QUALIFICATIONS Organisational Change Management certification/experience (e.g. Prosci) SCRUM/Agile, PMP, Prince2, SAFe certifications … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Langley James IT Recruitment
with strategic goals Manage and deliver change projects from concept to implementation Lead and mentor a team of Business and Test Analysts , setting clear goals and fostering collaboration Drive processimprovement, documentation, and risk mitigation Translate business requirements into technical design documents and clear project artefacts Collaborate with senior stakeholders across departments to ensure system enhancements align with … Be Doing Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides Facilitate workshops to elicit requirements and align stakeholders Support continuous improvement using Agile, Waterfall, or Kanban methodologies Communicate clearly and confidently across all levels of the business Ensure technical designs and solutions are robust, scalable, and user-focused What You … ll Bring Essential Experience & Skills: Strong background in Change Management and systems/process design Demonstrable experience managing end-to-end software development lifecycle Proven leadership and team management skills Comfortable using tools like Azure DevOps , ClickUp , SQL , and Microsoft Office (Word, Excel, Visio, PowerPoint) Stakeholder engagement and facilitation skills Experience creating technical specifications and user stories Understanding of More ❯
Demand planning for Flex channel - Maintain demand variability within acceptable levels to deliver on cost, fill, performance and DPx goals in partnership with business teams and central operations. Drive process improvements/standardization in partner teams to deliver on this goal. - Represent Flex as a channel in business/partner reviews. Voice demand variability concerns and drive leadership decisions … to mitigate issues. - Bridge demand variability for daily, weekly, monthly, quarterly business reviews. - Drive automation/processimprovement/cost initiatives - Interact with senior-level audiences (including directors) from both internal and external teams BASIC QUALIFICATIONS - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams … processes and driving automation or standardization - Experience defining and executing program requirements PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and communicating results to senior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We More ❯