ability to build long-term customer relationships and expand accounts through trust and value delivery Self-motivated and entrepreneurial mindset with a passion for helping customers succeed Analytical and process-oriented with strong problem-solving skills Fluency in English Preferred Qualifications Experience working with enterprise customers in the UK or EMEA region Proven ability to drive customer expansion and … Our cutting-edge Low Code No Code platform, Neptune DX Platform , accelerates digital transformation by empowering organizations of all sizes to rapidly create powerful enterprise applications that drive business processimprovement and innovation. Trusted by industry giants like J&J, Walmart, Apple, Hasbro, ExxonMobil , and many others, Neptune has achieved remarkable growth, securing multiple G2 Leader Awards and More ❯
for reporting and rectifying pay disparities. Identify and implement the requirements of the EU Pay Transparency Directive. Project Management : Lead and manage fair pay and equity-related projects, including processimprovement initiatives and cross-functional collaboration. Develop and maintain project timelines, deliverables, and communication with stakeholders. Establish operations objectives, policies, procedures and work plans. Compensation Analysis : Conduct detailed … of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals More ❯
demands. Work closely with management to align workforce planning with business needs. Forecasting: Use historical data to forecast staffing needs and adjust plans for peak times and special campaigns. ProcessImprovement: Continually refine reporting and scheduling processes. Explore automation opportunities to enhance efficiency. Required Skills & Qualifications: Proven experience in data analysis and resource planning within a call centre More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Erin Associates
transformation initiatives. Core skills & experience for this Business Analyst/Project Manager role: Understand business objectives and engage in strategic planning to prioritise technology needs Excellent stakeholder management and processimprovement skills Gathering and translating requirements into technical specifications Managing technology projects and coordinating cross-functional teams for successful implementation Managing project budgets and monitor project progress, managing More ❯
Create and own Group MI Dashboards. Deliver insight through improved MI to drive decision-making from senior stakeholders. Provide adequate assurance on budget control, benefit realisation, and risk management. ProcessImprovement: Transform current Change functions into more efficient organisations by implementing best practices, new standards, and governance. Improve known opportunity areas like resource management, budgeting, prioritisation, and benefits More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Artis Recruitment
priorities. Influential, confident in challenging the status quo and managing ambiguity. Excellent verbal and written communication skills, able to simplify and convey complex information. Knowledge of organisational change and processimprovement models. Creative and strategic thinker with strong commercial awareness. Benefits Include 10% annual bonus (Performance based) Competitive salary with annual review. Flexible benefits package including private medical More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system processimprovement projects, supporting new releases Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training Troubleshooting issues with 3rd party apps Skills & Qualifications Proven experience supporting More ❯
Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems Log and manage tickets accurately, keeping clients updated and informed Contribute to knowledge sharing and processimprovement What My Client Is Looking For Previous IT support experience (MSP/helpdesk preferred but not essential) Knowledge of Windows 10/11, Microsoft 365, Active Directory More ❯
due diligence reviews and assess investment cases to inform integration planning and risk mitigation. Define and execute value creation plans post-acquisition, with robust governance to track performance. Drive processimprovement initiatives across core finance functions, including month-end, O2C and P2P cycles. Champion the use of AI and automation tools to optimise transactional workflows. Lead transformation projects More ❯
Supporting and mentoring apprentices and colleagues, fostering teamwork, knowledge-sharing, and professional standards. Assisting with project delivery, including hardware deployment, software installation, and onsite support when required. Contributing to processimprovement, research and development of products, and internal IT management (e.g. servers, domains, PC builds). Providing cover for team members, supervise where needed, and actively pursue personal More ❯
Demonstrate a strong ownership ethos and accountability of IT infrastructure. Excellent communication and interpersonal skills. Effective negotiation and persuasion skills. Full UK driving licence. KEY RESULT AREAS: Drive continuous processimprovement and project management. Resolve and support employee of stakeholder queries. Accountability for all escalation of complaints and issues from both staff and students Perform all necessary staff More ❯
essential support with compliance tasks developing a deep understanding of the function and its critical role in helping the business meet its regulatory and legislative obligations. Key Responsibilities: Leading processimprovement projects to our central GRC system, LogicGate. Working closely with subject matter experts on site to identify blockers and proactively implement solutions. Identifying problems, implementing solutions, streamlining More ❯
security and budget controls are adhered to Lead and provide direction in complex problem-solving situations and participate in direct interaction with internal staff, third parties and vendors Identify processimprovement opportunities Identify, research, and evaluate emerging technologies and solutions Assist in the design, planning and delivery of global enterprise projects Other duties as assigned Your profile At More ❯
ensure issues are resolved effectively Engage with service managers and stakeholders to maintain smooth delivery Use reporting and data to drive performance and resource forecasting Manage escalations, complaints, and process improvements Conduct regular 121s and ensure high team engagement What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows More ❯
ensure issues are resolved effectively Engage with service managers and stakeholders to maintain smooth delivery Use reporting and data to drive performance and resource forecasting Manage escalations, complaints, and process improvements Conduct regular 121s and ensure high team engagement What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows More ❯
ERP System, or similar, and will lead on the day-to-day management, optimisation, and ongoing development of the system. Your responsibilities will include, although not limited to; Identifying process improvements, resolving system issues, managing ERP related projects across departments, working with third-party vendors and Epicor support. You'll also plan future upgrades, drive system enhancements, and provide More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
IT Search & Select
user provisioning and access control • Troubleshoot Windows 10/11 devices and mobile platforms • Log and track incidents using ITSM tools, escalating where necessary • Contribute to internal documentation and process improvements What You’ll Bring • A degree in Computer Science, IT, or a related field—or equivalent practical experience • Exposure to IT support through internships, university projects, or a More ❯
for supporting customer and internal environments, complex technical escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. You'll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities - Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent fixes. - Act as More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum (plus excellent company benefits)
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
control systems (Git) and branching strategies (Gitflow). Familiarity with project management methodologies and frameworks and experience with Agile project management tools (Jira preferred). Demonstrable experience in driving process improvements, implementing testing strategies (Unit, Integration, E2E), and improving code quality. Experience building RESTful APIs and microservices that can handle high-volume, time-sensitive data with robust error handling More ❯
Banbury, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
control systems (Git) and branching strategies (Gitflow). Familiarity with project management methodologies and frameworks and experience with Agile project management tools (Jira preferred). Demonstrable experience in driving process improvements, implementing testing strategies (Unit, Integration, E2E), and improving code quality. Experience building RESTful APIs and microservices that can handle high-volume, time-sensitive data with robust error handling More ❯
or interest in business software and infrastructure. Understanding of IT security and data protection principles. Exposure to device management tools like Microsoft Intune. Ability to contribute to documentation and process improvement. UK driving licence and own vehicle, due to the location of the office. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE More ❯
Wolverhampton, West Midlands, England, United Kingdom
Fortune Brands Innovations Inc
reporting platforms, partnering with stakeholders from every corner of the business to improve systems, enhance reporting, and ensure our technology is aligned to strategic goals. Whether you're driving process improvements or supporting complex project rollouts, you'll be making a tangible impact where it matters. This role will be based at our state-of-the art facility at … and coordinating across teams. Gain deep understanding of business operations, KPIs, and objectives to ensure solutions are aligned with real-world needs. Prioritise and estimate work requests; deliver continuous improvement through proactive system enhancements. Assess risk and provide mitigation options for proposed solutions. Lead or contribute to analysis efforts, defining project scopes, business requirements, and potential impacts. Be a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ryder Reid Legal Ltd
services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to processimprovement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system … Respond to incidents and service requests within SLA targets Support application deployments, integrations, and configuration changes Maintain documentation, runbooks, and support knowledge base articles Identify opportunities for automation and process optimisation Track and report on KPIs, system uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of … with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and processimprovement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. Managing … incoming workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling More ❯