Bath, Avon, England, United Kingdom Hybrid / WFH Options
TrueSpeed
information to complaints, ensuring first-time resolution wherever possible Improve customer satisfaction by following queries through to resolution Call customers to book installations, explain processes, and answer questions Support process improvements across the customer care team and wider business Share knowledge with colleagues and maintain up-to-date information in our systems Benefits Hybrid working Life assurance (4x annual More ❯
business needs into technical initiatives. Lead delivery of IT change via a Kanban approach, aligned to the IT roadmap. Design, maintain, and test our disaster recovery plan. Seek out process improvements to elevate IT support and change delivery. What You ll Bring: Microsoft 365 administration (Teams, SharePoint, Power Automate, compliance, security). Microsoft Entra ID (identity, access, integrations, endpoint More ❯
business needs into technical initiatives. Lead delivery of IT change via a Kanban approach, aligned to the IT roadmap. Design, maintain, and test our disaster recovery plan. Seek out process improvements to elevate IT support and change delivery. What You’ll Bring: Microsoft 365 administration (Teams, SharePoint, Power Automate, compliance, security). Microsoft Entra ID (identity, access, integrations, endpoint More ❯
business needs into technical initiatives. Lead delivery of IT change via a Kanban approach, aligned to the IT roadmap. Design, maintain, and test our disaster recovery plan. Seek out process improvements to elevate IT support and change delivery. What You'll Bring: Microsoft 365 administration (Teams, SharePoint, Power Automate, compliance, security). Microsoft Entra ID (identity, access, integrations, endpoint More ❯
of IT equipment and software. Stay up-to-date with emerging technologies and industry trends, sharing knowledge with the team. Collaborate with Delivery Service professionals to identify and implement process improvements. Engage with resolver groups to ensure timely resolution of service requests and incidents. Full training and support will be provided by your workplace mentor and from the Baltic More ❯
resource forecasting and planning, reporting regularly on budget and delivery status. Develop detailed project plans, track deliverables, and facilitate status updates and sign-off at each delivery stage. Drive process improvements, consensus-building, and project governance to optimise efficiency and clear communication among all participants. Key Requirements: Substantial experience leading end-to-end IT and business change projects/ More ❯
of IT equipment and software. Stay up-to-date with emerging technologies and industry trends, sharing knowledge with the team. Collaborate with Delivery Service professionals to identify and implement process improvements. Engage with resolver groups to ensure timely resolution of service requests and incidents. Full training and support will be provided by your workplace mentor and from the Baltic More ❯
Paignton, Devon, United Kingdom Hybrid / WFH Options
Curo Services
Coordinate with other global support teams and act as point of contact for escalations. Ensure KPI targets are met and customer satisfaction is maintained. Oversee ISO9001 compliance and drive process improvements. Manage resource levels, lab environment, spare stock, and assets. Provide input into reports, KPI reviews, and budget requirements. Represent the support function in roadmap reviews and customer visits. More ❯
on severity, SLA targets, and customer impact to maintain operational efficiency. Contribute to root cause analysis and problem management by identifying recurring faults and proposing long-term fixes or process improvements. Collaborate with engineering, provisioning, and service delivery teams to ensure seamless handovers and coordinated resolution of cross-functional issues. Demonstrate a strong working knowledge of IP networking (DNS More ❯
to ensure data is mapped and documented in an acceptable manner at a logical level ensuring that all data lineage, and dictionary items can be traced. Raising any potential process improvements, risks, or benefits of the proposed models to the Data Platform and or Solution Architecture Team What We`re Looking for in You A Self Starter who isn More ❯
to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS and governance. What youll bring? Extensive experience in operational environments, ideally in complex technology delivery roles. Strong technical More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS and governance. What youll bring? Extensive experience in operational environments, ideally in complex technology delivery roles. Strong technical More ❯
to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS and governance. What youll bring? Extensive experience in operational environments, ideally in complex technology delivery roles. Strong technical More ❯
to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS and governance. What youll bring? Extensive experience in operational environments, ideally in complex technology delivery roles. Strong technical More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Enterprise Mobility
their expectations. Participate in tactical initiatives such as designing, developing and reviewing code with the opportunity to be part of strategic visioning, introducing new technologies, design, improved metrics, and process improvements Be part of the full application lifecycle (design, develop, test, deploy and maintain), innovating in each step Designing API’s and working with other teams to build integrations More ❯
Backlog Management: Own and maintain the product backlog, writing clear user stories and acceptance criteria. Prioritise in collaboration with the CRM Tech Lead. Release Support: Assist in the release process using our DevOps toolset (e.g., Copado) and carry out QA testing. Stakeholder Collaboration: Work across departments to gather and document requirements. ProcessImprovement: Identify opportunities for improvements More ❯
Backlog Management: Own and maintain the product backlog, writing clear user stories and acceptance criteria. Prioritise in collaboration with the CRM Tech Lead. Release Support: Assist in the release process using our DevOps toolset (e.g., Copado) and carry out QA testing. Stakeholder Collaboration: Work across departments to gather and document requirements. ProcessImprovement: Identify opportunities for improvements More ❯
ensure our financial systems not only meet regulatory and accounting standards but also support our wider business objectives. This is a unique opportunity to make a real impact-driving process improvements, tackling complex challenges, and contributing tangible value to a fast-growing, global organisation. Key Accountabilities: IFS Implementation & Configuration: Configure and implement IFS Finance modules, including Project Financials, General … Receivable, Fixed Assets and Budgeting. Implementing new companies to maximise consistency and integration between Group entities. Business Analysis: Collaborate with clients to analyse financial workflows, identify gaps, and recommend process improvements using IFS solutions. Solution Design: Develop and document functional specifications for enhancements, integrations, and customisations in IFS. Training & Support: Provide training and support to end-users, ensuring they … project timelines, deliverables, and stakeholder communication during IFS implementation and upgrades. Compliance & Controls: Ensure that all financial processes configured in IFS align with accounting standards and regulatory requirements. Continuous Improvement: Collaborate with technical teams and business users to introduce new functionalities and improvements to the IFS system. Experienced data analyst Experience: Minimum of 3-5 years' experience working with More ❯
a leading organisation in the technology and business services sector and is designed for graduates or early-career professionals looking to begin a career in CRM systems and business process management. As a Salesforce Administrator, you will be responsible for supporting and maintaining the companys Salesforce platform, ensuring it operates efficiently and continues to meet business needs. This opportunity … is ideal for individuals who enjoy problem-solving, processimprovement, and working at the intersection of technology and business. Key Responsibilities: Support day-to-day administration of the Salesforce platform. Manage user accounts, permissions, and security settings. Maintain data quality through regular audits, imports, and updates. Assist with creating and managing dashboards, reports, and workflows. Troubleshoot and resolve More ❯
South East, England, United Kingdom Hybrid / WFH Options
Hudson Shribman
with systems. Relationship building, engagement and consultancy are key aspects of the role. This is a hands-on role that requires SAP skills combined extensive finance and controlling business process knowledge through implementations. As SAP FICO S/4 HANA consultant with a team you are responsible for the Global implementation of S4/HANA Hybrid working ( possibility of … remote ) Key Responsibilities Be an active member of a team implementing S4/HANA Identify opportunities for business processimprovement matching capabilities of SAP. Business analysis and requirements definition. Creation of functional specifications. SAP system configuration and on-going support. Fault fixing, change implementation and testing Collaborate closely with the Finance function, valuing diverse perspectives and contributions Qualifications More ❯
interaction with systems. Relationship building, engagement and consultancy are key aspects of the role.This is a hands-on role that requires SAP skills combined extensive finance and controlling business process knowledge through implementations. As SAP FICO S/4 HANA consultant with a team you are responsible for the Global implementation of S4/HANA Hybrid working ( possibility of … remote ) Key Responsibilities Be an active member of a team implementing S4/HANA Identify opportunities for business processimprovement matching capabilities of SAP. Business analysis and requirements definition. Creation of functional specifications. SAP system configuration and on-going support. Fault fixing, change implementation and testing Collaborate closely with the Finance function, valuing diverse perspectives and contributions Qualifications More ❯
interaction with systems. Relationship building, engagement and consultancy are key aspects of the role.This is a hands-on role that requires SAP skills combined extensive finance and controlling business process knowledge through implementations. As SAP FICO S/4 HANA consultant with a team you are responsible for the Global implementation of S4/HANA and Global role supporting … SAP users within a diverse global organization. Hybrid working ( possibility of remote ) Key Responsibilities Be an active member of a team implementing S4/HANA Identify opportunities for business processimprovement matching capabilities of SAP. Business analysis and requirements definition. Creation of functional specifications. SAP system configuration and on-going support. Fault fixing, change implementation and testing Collaborate More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
environments Collaborate closely with developers, analysts, and stakeholders Produce test artefacts in line with industry and organisational standards Provide guidance on testing processes and software quality assurance Support continuous improvement across testing practices and tools What you’ll bring: Active DV (Developed Vetting) Clearance Strong background in Agile Testing Frameworks; Cypress experience highly desirable Proficient with JIRA and Confluence … Agile sprint environments Comfortable working in a small, collaborative team with flexibility to adapt Eligible for AC Guest access and Security Clearance Skilled in test management, defect handling, and processimprovement Solid understanding of test automation tools and software quality attributes Technically proficient in JavaScript, GitLab, and the Microsoft Office suite Experience across domains such as applications, infrastructure More ❯
Whether you’ve qualified in practice or within industry, if you're looking to step into a key technical role while broadening your experience across reporting, forecasting, systems and process, this could be a great fit. What will the Finance Manager role involve? Ownership of monthly management accounts and financial reporting, supporting the senior leadership team with insight and … linked to growth and change initiatives Suitable Candidate for the Finance Manager vacancy: ACA, ACCA or CIMA qualified (or finalist level) Strong technical knowledge and a genuine interest in processimprovement and system design A confident communicator with the ability to collaborate cross-functionally and present financial information clearly Could suit someone coming from a Top 20 practice … acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work More ❯
and automation development. Familiarity with AI solutions and how they can be embedded in workflows. Strong problem-solving and technical skills (e.g., scripting, integrations, APIs). An eye for processimprovement and delivering measurable results. Deliverables: Documented automation requirements and design specifications. Deployed automation workflows and integrations. Technical documentation, support guides, and training materials. Ongoing monitoring and optimisation … application in business contexts. Proficiency in at least one programming/scripting language (e.g., Python, C#, PowerShell). Strong knowledge of APIs, data integration, and enterprise systems. Experience in process mapping and business analysis. Understanding of automation governance and best practices. This is a fantastic opportunity to shape how automation and AI drive business efficiency. If you’re curious More ❯