Contract Opportunity: Process Analyst – Manchester (Hybrid) Contract: 3 months initially (potential to extend) Start: ASAP We’re looking for an experienced Process Analyst to join a busy and collaborative team on a contract basis. This role will focus on Root Cause Analysis (RCA) and process optimisation across key business areas — helping to identify issues, streamline operations, and … support continuous improvement initiatives. You’ll work closely with cross-functional teams to analyse trends, map processes, and implement meaningful change that drives efficiency and compliance throughout the organisation. What you’ll do Analyse existing processes to identify opportunities for simplification and improvement. Create and maintain process maps using tools such as Visio and Solman . Ensure compliance … with all relevant legal, regulatory, and business standards. Build and implement controls to manage process risk and monitoring. Act as a change champion, promoting the adoption of new processes. Explore opportunities to integrate processes with partner wholesalers and distributors. Collaborate with L&D teams to create process guides and training materials. Conduct Root Cause Analysis to address inefficiencies More ❯
and providing line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as processimprovement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery … PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuous improvement within the team. Process & Continuous Improvement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. Champion best practices in More ❯
City of London, London, United Kingdom Hybrid/Remote Options
poq
and providing line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as processimprovement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery … PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuous improvement within the team. Process & Continuous Improvement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. Champion best practices in More ❯
Job Title: Global Process Owner (Payroll & Compliance) Location: London/Cambridge Employment Type: Full time The Job As the Global Process Owner (GPO) for Payroll, you will be responsible for designing, governing, and continuously improving the global payroll processes across all regions. You will ensure payroll operations are compliant, efficient, and aligned with business objectives, while driving standardization … and automation. This role requires strong leadership, stakeholder management, and expertise in global payroll operations. Responsibilities Process Ownership & Strategy Define and maintain the global payroll process framework, including policies, standards, and controls. Develop and execute a roadmap for payroll transformation, including automation, vendor optimization, and scalability. Ensure alignment with global HR, Finance, and Legal teams. Governance & Compliance Monitor … internal controls. Partner with internal audit and risk teams to ensure robust governance and risk mitigation. Own documentation and audit readiness across all payroll processes. Operational Excellence Lead continuous improvement initiatives to enhance payroll accuracy, timeliness, and employee experience. Establish and track KPIs and SLAs for payroll performance globally. Drive standardization across regions while allowing for local flexibility where More ❯
Job Title: Global Process Owner (Payroll & Compliance) Location: London/Cambridge Employment Type: Full time The Job As the Global Process Owner (GPO) for Payroll, you will be responsible for designing, governing, and continuously improving the global payroll processes across all regions. You will ensure payroll operations are compliant, efficient, and aligned with business objectives, while driving standardization … and automation. This role requires strong leadership, stakeholder management, and expertise in global payroll operations. Responsibilities Process Ownership & Strategy Define and maintain the global payroll process framework, including policies, standards, and controls. Develop and execute a roadmap for payroll transformation, including automation, vendor optimization, and scalability. Ensure alignment with global HR, Finance, and Legal teams. Governance & Compliance Monitor … internal controls. Partner with internal audit and risk teams to ensure robust governance and risk mitigation. Own documentation and audit readiness across all payroll processes. Operational Excellence Lead continuous improvement initiatives to enhance payroll accuracy, timeliness, and employee experience. Establish and track KPIs and SLAs for payroll performance globally. Drive standardization across regions while allowing for local flexibility where More ❯
Kembrey Park, Swindon, Wiltshire, England, United Kingdom Hybrid/Remote Options
Thames Water
As an SAP Utilities Functional Consultant, you will bring expertise in process analysis, process and system design, systems development, configuration, testing, implementation, and training.You will support the SAP Product Teams in Retail and Group to guide delivery, ensure solutions and specifications meet our quality requirements, and ultimately deliver the technology roadmap to support digital transformation. In addition, you … adopt best practice processes in those that are not. What you’ll be doing as a SAP Utilities Functional Consultant- Retail Responsible for coordinating with Product Owners and Business Process Owners to ensure alignment between processes and design Work closely with the Business process owners to promote continuous processimprovement and provide training and upskilling Be … thrive in this role, the essential criteria you’ll need are: Understand business requirements, provide solutions, functional specifications and configure the system accordingly Ability to create delivery artefacts, including process and design documentation Specialist in Billing – Master Data, Rate Structures, Budget Billing, Payment & Instalment Plans, Exception Management, Invoice Management Knowledge of the integration of Customer services with a CRM More ❯
Team as a Business Analyst! HomeServe are looking for an experienced Business Analyst to join the Technology & Change Team in Walsall. You will play a key role in driving processimprovement and digital transformation across our organisation. The ideal candidate will have a strong background in process mapping, hands-on experience with IFS systems, and a keen … review. The Business Analyst will be expected to run workshops to agree an outcome for the change required, identify the impacted areas and stakeholders and analyse the AS IS process to design the TO BE process. Once the project scope has been agreed, the Business Analyst will be expected to work with the project team to ensure the change … business and include stakeholders within the workshops Understand and document the business requirements in the most appropriate format i.e. Business Requirements Document, Customer Stories etc Analyse the AS IS process Model and record the AS IS process using appropriate techniques Identify the Use Cases for detailed analysis Run 1-to-1 meetings and workshops to get the details More ❯
power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE, RYOBI, AEG - recognized worldwide for their deep heritage and innovative product platforms of superior quality. The company maintains a … performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth. You will work … of change requests and initiatives in the JSS area Work with our BPOs, key users and the technical teams in IT to produce clear and well documented business requirements, process and data flow diagrams and key user guides. Work with relevant business stakeholders (including BPOs) to understand and define the as-is and to-be end-to-end business More ❯
Process and Project Manager – Operations/Supply Chain/ERP Focus Location: Hayes, Flexible working Salary: £60,000 + bonus We are looking for an experienced Process and Project Manager to lead key projects improving operations and supply chain processes. You will drive efficiency, streamline workflows, and ensure ERP/CRM systems support business needs effectively. This role … support to ensure successful adoption of new processes. Key Requirements: Degree in Business, Project Management, or related field Project management certification (PMP, Prince2, or equivalent) 5+ years’ experience in process and project management, ideally international Strong knowledge of processimprovement, project methodologies, and ERP/CRM systems Excellent stakeholder management, communication, and change management skills Benefits More ❯
Process and Project Manager – Operations/Supply Chain/ERP Focus Location: Hayes, Flexible working Salary: £60,000 + bonus We are looking for an experienced Process and Project Manager to lead key projects improving operations and supply chain processes. You will drive efficiency, streamline workflows, and ensure ERP/CRM systems support business needs effectively. This role … support to ensure successful adoption of new processes. Key Requirements: Degree in Business, Project Management, or related field Project management certification (PMP, Prince2, or equivalent) 5+ years’ experience in process and project management, ideally international Strong knowledge of processimprovement, project methodologies, and ERP/CRM systems Excellent stakeholder management, communication, and change management skills Benefits More ❯
Process Optimisation and Digitisation - Associate Director Job ID: Location: London Reports to Head of the POD A key leader within the Process Optimisation and Digitisation (POD) capability centre, managing a team and leading strategic optimisation and automation projects to enhance client satisfaction, reduce risk, improve efficiency and effectiveness. Key responsibilities: Lead a team within the POD function to … optimise and automate processes Lead strategically importance projects that to contribute to transformation goals Quantify realised benefits to client satisfaction, risk, efficiency and effectiveness Conduct process diagnostics and utilise Lean Six Sigma tools to identify pain points and opportunities for improvement Create business requirements documents to enable process automation and project manage automation delivery via Agile sprints. … deliver transformation benefits Report progress aligned to Aztec transformation Governance framework Collaborate with Technology teams to rapidly automate processes Lead POD communication activities to share success and facilitate continuous improvement Skills, Experience, Qualifications: A certified Lean Six Sigma Black Belt (online certification not accepted) or equivalent Lean Certification (e.g. Lean Competency System or a similar reputable body) Minimum five More ❯
Process Optimisation and Digitisation - Associate Director Job ID: Location: Southampton Reports to Head of the POD A key leader within the Process Optimisation and Digitisation (POD) capability centre, managing a team and leading strategic optimisation and automation projects to enhance client satisfaction, reduce risk, improve efficiency and effectiveness. Key responsibilities: Lead a team within the POD function to … optimise and automate processes Lead strategically importance projects that to contribute to transformation goals Quantify realised benefits to client satisfaction, risk, efficiency and effectiveness Conduct process diagnostics and utilise Lean Six Sigma tools to identify pain points and opportunities for improvement Create business requirements documents to enable process automation and project manage automation delivery via Agile sprints. … deliver transformation benefits Report progress aligned to Aztec transformation Governance framework Collaborate with Technology teams to rapidly automate processes Lead POD communication activities to share success and facilitate continuous improvement Skills, Experience, Qualifications: A certified Lean Six Sigma Black Belt (online certification not accepted) or equivalent Lean Certification (e.g. Lean Competency System or a similar reputable body) Minimum five More ❯
Corsham, Wiltshire, United Kingdom Hybrid/Remote Options
Experis
and deliver workflows to support readiness activities, including persona creation and learning pathways. Stakeholder Management: Build and maintain strategic relationships, resolve issues, and ensure clear communication with stakeholders. Continuous Improvement: Drive process analysis and optimisation of onboarding through lessons learned and best practices. Process & Methodology Leadership: Own and enhance CRT processes and delivery methodologies, identifying efficiencies across … gathering, analysis, and documentation, with ability to define repeatable patterns and templates. Familiarity with cloud technologies and hosting solutions (e.g., VMs, Kubernetes, AI/ML). Ability to lead processimprovement initiatives and implement best practices. Competence in assessing and recommending tools and methodologies to support onboarding and migration. Excellent communication and presentation skills for technical and non More ❯
Salary: £32,000 Start Date: September 2026 Location: Hatfield Programme length: 12 months Contract type: Permanent – Full Time Application Process: Online application, behavioural test, video interview and face-to-face assessment centre Life on the team Looking to make a real impact from day one? Join Computacenter's Group Information Services (GIS) function—a global team that partners with … Graduate Programme offers four exciting pathways, each designed to help you build the skills you need for a successful career in tech. At the final stage of the selection process, we'll work with you to identify the pathway that best matches with your strengths and interests. Whichever route you take, we're looking for graduates who are curious … and passionate about technology and continuous improvement. Below, you'll find more information about the different pathways available through our programme-and the teams you could be joining. Business ProcessImprovement- Support business process mapping, analysis, and improvement using Lean Six Sigma methodologies. Build expertise in continuous improvement and contribute to operational efficiency initiatives. Technology More ❯
week. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or … and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and … long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and processimprovement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvementMore ❯
City of London, London, United Kingdom Hybrid/Remote Options
Ciklum
comfortable working with senior stakeholders from multiple £bn revenue clients such as JustEat and TUI. You will have the opportunity to support clients' business processes and identify opportunities for improvement using a wide array of IA and AI tools and technologies (e.g., process mining, Generative AI). You will collaborate closely with client stakeholders to develop IA/… for configuring automation solutions Run and support workshops with client stakeholders to educate them on IA and AI trends (including the value and risks of Generative AI), and brainstorm process candidates for improvement and automation Own and manage opportunities for automation and AI-driven transformation at your client Engage with senior client stakeholders to identify and develop business … to meet the needs and goals of each client Offer ongoing support and guidance as needed to ensure solution success Communicate effectively with stakeholders and team members Work with processimprovement or IA/AI technologies such as Process Mining, Conversational AI, Low Code/Workflow, RPA, IDP, Generative AI, etc. Requirements: Educated to degree level (or More ❯
comfortable working with senior stakeholders from multiple £bn revenue clients such as JustEat and TUI. You will have the opportunity to support clients' business processes and identify opportunities for improvement using a wide array of IA and AI tools and technologies (e.g., process mining, Generative AI). You will collaborate closely with client stakeholders to develop IA/… for configuring automation solutions Run and support workshops with client stakeholders to educate them on IA and AI trends (including the value and risks of Generative AI), and brainstorm process candidates for improvement and automation Own and manage opportunities for automation and AI-driven transformation at your client Engage with senior client stakeholders to identify and develop business … to meet the needs and goals of each client Offer ongoing support and guidance as needed to ensure solution success Communicate effectively with stakeholders and team members Work with processimprovement or IA/AI technologies such as Process Mining, Conversational AI, Low Code/Workflow, RPA, IDP, Generative AI, etc. Requirements: Educated to degree level (or More ❯
offer an excellent opportunity to someone looking to build an exposure to senior leadership and executive decision making across the department. Responsibilities: Report Management - Manage the end-to-end process of creating and preparing high quality, concise, insightful and aesthetically pleasing reports on behalf of the Digital Engineering Services department and the departments programmes of work, which are targeted … within the Technology, Finance, Risk, Operations, and more to gather relevant data and insights required for reports. Serve as key liaison point to deliver consistent messaging across teams Continuous Improvement - Leverage automation and processimprovement experience to continuously improve the reporting process and tools, ensuring reporting is efficient, timely, and meets the evolving needs of the … scenarios into concise, meaningful messaging for a senior audience Presentation & Visualisation – experience using PowerBI or similar reporting tools to create impactful, effective visual reports Simplification & Automation – ability to identify process inefficiencies and implementing automation solutions Industry Knowledge – conceptual understanding of technology management, IT risk and controls, and IT operations. Awareness and interest in financial services business models. Professional – conduct More ❯
offer an excellent opportunity to someone looking to build an exposure to senior leadership and executive decision making across the department. Responsibilities: Report Management - Manage the end-to-end process of creating and preparing high quality, concise, insightful and aesthetically pleasing reports on behalf of the Digital Engineering Services department and the departments programmes of work, which are targeted … within the Technology, Finance, Risk, Operations, and more to gather relevant data and insights required for reports. Serve as key liaison point to deliver consistent messaging across teams Continuous Improvement - Leverage automation and processimprovement experience to continuously improve the reporting process and tools, ensuring reporting is efficient, timely, and meets the evolving needs of the … scenarios into concise, meaningful messaging for a senior audience Presentation & Visualisation – experience using PowerBI or similar reporting tools to create impactful, effective visual reports Simplification & Automation – ability to identify process inefficiencies and implementing automation solutions Industry Knowledge – conceptual understanding of technology management, IT risk and controls, and IT operations. Awareness and interest in financial services business models. Professional – conduct More ❯
Hayes, England, United Kingdom Hybrid/Remote Options
Wade Macdonald
Process and Project Manager – D365 CRM Location: London (Hybrid – 4 days in office, 1 day remote) Salary: £60,000 per annum + benefits About the Client: This high-growth, market-leading company is undertaking a major transformation project focused on system optimisation and process improvement. Operating across multiple functions and locations, they are committed to creating a diverse … and inclusive workplace, where every background and perspective enriches their collective success. About the Job: A newly created opportunity has arisen for a Process and Project Manager to lead a business-critical CRM optimisation project. Reporting into senior leadership, this role will be pivotal in delivering improvements across internal workflows and system use, particularly focusing on the enhancement of … Dynamics 365 CRM to drive operational efficiency. Duties will include: Managing end-to-end CRM processimprovement projects, with a focus on D365 CRM Identifying inefficiencies and developing structured plans to enhance workflow and user adoption Engaging with stakeholders across departments to gather requirements and ensure alignment Collaborating with technical teams to ensure CRM configuration meets business needs More ❯
Hayes, Hillingdon, Greater London, UK Hybrid/Remote Options
Wade Macdonald
Process and Project Manager – D365 CRM Location: London (Hybrid – 4 days in office, 1 day remote) Salary: £60,000 per annum + benefits About the Client: This high-growth, market-leading company is undertaking a major transformation project focused on system optimisation and process improvement. Operating across multiple functions and locations, they are committed to creating a diverse … and inclusive workplace, where every background and perspective enriches their collective success. About the Job: A newly created opportunity has arisen for a Process and Project Manager to lead a business-critical CRM optimisation project. Reporting into senior leadership, this role will be pivotal in delivering improvements across internal workflows and system use, particularly focusing on the enhancement of … Dynamics 365 CRM to drive operational efficiency. Duties will include: Managing end-to-end CRM processimprovement projects, with a focus on D365 CRM Identifying inefficiencies and developing structured plans to enhance workflow and user adoption Engaging with stakeholders across departments to gather requirements and ensure alignment Collaborating with technical teams to ensure CRM configuration meets business needs More ❯
ERP modules Identify production inefficiencies, material planning gaps, and shop floor challenges Collaborate with cross-functional teams: product, implementation, and client success Translate customer pain points into technical and processimprovement actions Train client teams, support change management, and monitor results post-deployment Must Have Deep knowledge of cable & wire manufacturing processes (e.g., extrusion, stranding, armoring, etc.) Solid … understanding of supply chain management, production planning, and inventory control Familiarity with ERP systems (SAP, Oracle, or others) Experience in consulting, transformation, or internal operations improvement roles Excellent problem-solving, stakeholder management, and communication skills Hands-on experience in process diagnostics and improvement initiatives Self-driven, highly organized, and able to work independently Nice to have Experience More ❯
gather requirements, define project scope, and ensure alignment with business objectives. User Stories and Acceptance Criteria: Develop clear and concise user stories and acceptance criteria to guide development teams. ProcessImprovement: Identify opportunities for process improvements and recommend solutions to enhance business efficiency and effectiveness. Data Analysis: Analyse data to provide insights and support decision-making processes. … Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and user guides. Collaboration: Work closely with product owners, developers, and other team members to ensure successful project outcomes. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Experience as a Business Analyst, with a strong background in agile methodologies. Proven ability to conduct deep and thorough business analysis. More ❯
Hayes, Middlesex, England, United Kingdom Hybrid/Remote Options
Parkside Office Professional
Job Title: Process and Project Manager – Operations/Supply Chain/ERP Focus Location: Hayes, UK ( hybrid flexibility ) Salary: £60,000 + bonusDue to my client's High-growth we have a newly created role !! About the Role: We are seeking a proactive and experienced Process and Project Manager to lead business-critical projects focused on processimprovement and system optimisation. This is a pivotal role within a high-growth, consumer-focused business, helping to shape the way teams work across operations and supply chain functions.You will play a key role in analysing and improving business processes, driving efficiency, and ensuring ERP and CRM systems meet operational needs. This is an excellent opportunity for someone … for change management. Qualifications & Skills: Bachelor’s degree in Business, Project Management, or related field. Project management certification (PMP, Prince2, or equivalent). Minimum of 5 years’ experience in process and project management, ideally in an international context. Proven track record of delivering large-scale projects on time and within budget. Strong understanding of process and project management More ❯
Hounslow, London, United Kingdom Hybrid/Remote Options
Parkside
Job Title: Process and Project Manager Operations/Supply Chain/ERP Focus Location: Hayes, UK ( hybrid flexibility ) Salary: £60,000 + bonus Due to my client's High-growth we have a newly created role About the Role: We are seeking a proactive and experienced Process and Project Manager to lead business-critical projects focused on processimprovement and system optimisation. This is a pivotal role within a high-growth, consumer-focused business, helping to shape the way teams work across operations and supply chain functions. You will play a key role in analysing and improving business processes, driving efficiency, and ensuring ERP and CRM systems meet operational needs. This is an excellent opportunity for … for change management. Qualifications & Skills: Bachelor s degree in Business, Project Management, or related field. Project management certification (PMP, Prince2, or equivalent). Minimum of 5 years experience in process and project management, ideally in an international context. Proven track record of delivering large-scale projects on time and within budget. Strong understanding of process and project management More ❯