Didsbury, Manchester, Lancashire, England, United Kingdom
Great Places Housing Association
and the project management team to deliver new applications and system projects. Work with colleagues, engineers and consultants to resolve complex on going technical issues and provide input into rootcauseanalysis reports as requested. Assist with the development and implementation of disaster recovery (DR) plans including testing and documentation of the network infrastructure. Familiarise yourself with More ❯
and release readiness. Drive performance, load, and resilience testing , especially for latency-sensitive, real-time systems. Mentor other SDETs and developers in automation strategy, debugging, and risk mitigation. Own rootcauseanalysis for complex, system-level issues - using telemetry, tracing, and logs. Contribute to documentation of tools, architecture, and best practices that scale across teams. What You More ❯
Designing and building new UI/web components Developing new integrations to third party services and AI models Help triage bugs, investigate production incidents, and contribute to postmortems and rootcauseanalysis Participating in code reviews, collaborating across technical and non-technical teams and stakeholders What We're Looking For Our ideal hire will: Enjoy -actually- building More ❯
Cannock, Staffordshire, West Midlands, United Kingdom
Bis Henderson
Responsibilities: Collect, analyse, and interpret HR data to identify trends, gaps, and opportunities. Develop and maintain HR dashboards, reports, and databases to monitor KPIs and support operational improvements. Conduct rootcauseanalysis and present actionable recommendations to management. Drive continuous improvement by applying best practices. Skills and Experience: Strong analytical skills with experience in data analysisMore ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Michael Page Technology
including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a business partner to Functional Leads and SMEs, providing analysis, insights, and guidance to identify opportunities for process and system optimisation Support business projects and new enhancements, integrations, and business software - including solution design, producing spec/Business Requirements … Regression, SIT and UAT); roll out/launch and training Ensure retail/3PL EDI connections and documents are effectively managed and are compliant. Assisting with queries and undertaking rootcauseanalysis where necessary, including taking corrective action following customer chargebacks or disputes due to non -conformance. Profile A successful JD NetSuite Support Analyst should have: Experience More ❯
and report on quality metrics including customer escapes, scrap rates, and inspection turnaround Champion a right first time and quality-first culture across the production floor Lead investigations into root causes, develop corrective actions, and embed long-term quality improvements Manage the non-conformance process (NCRs, MRB) and ensure timely, effective closure Refine inspection processes and control plans to … to take ownership of quality through collaboration and accountability What we re looking for: Minimum 3 years experience in a manufacturing or production environment Proven experience in quality systems, rootcauseanalysis, and continuous improvement methods Confident user of Excel and PowerPoint Strong communication, analytical, and problem-solving skills Proactive, self-motivated, and committed to excellence Must More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Varex Imaging
improve system performance. Analyse test data, document results, and generate detailed test reports. Develop and maintain automated test tools and scripts as needed. Validate compliance with applicable standards. Support rootcauseanalysis for product failures and contribute to corrective actions. Assist in verification and validation (V&V) activities as part of product development lifecycle. Critical Functions Provide … the Systems arrival process of the Service Consumables and/or Spares held with the System. Advise CIS Service and Local Service Providers on the effective reporting and basic analysis of Service data related to CIS Mobile Systems. Advise the Service Provider on the required Tools and Test Equipment including Hand and Power Tools required to perform Routine and … in system-level testing, preferably with X-ray or other imaging systems. Familiarity with X-ray generation and detection principles. Understanding of industrial system testing standards. Proficiency with data analysis tools. Strong documentation and communication skills. Experience 10+ years in Product Support, Technical Production or Engineering or Servicing of Mobile (or Gantry or Portal) High Energy Non-Intrusive Inspection More ❯
ISO 13485, AS9100). Lead internal and external audits, ensuring compliance and preparing for third-party inspections. Analyze quality data and trends to identify areas for improvement and root causes of non-conformances. Collaborate with production and engineering teams to drive process improvements and corrective actions. Manage document control and ensure all quality documentation is current and compliant. Support … production environment - precision environment Strong knowledge of quality standards and regulations such as ISO, GMP, FDA if applicable). Experience with quality tools and methodologies such as CAPA, FMEA, RootCauseAnalysis Certification in quality management systems - desirable Excellent communication, analytical, and problem-solving skills. Ability to manage multiple priorities and work effectively across departments Apply: To More ❯
high customer satisfaction Monitor and maintain IT service operations to prevent service disruptions Act as an escalation point for complex Service Desk issues providing advanced support as needed Conduct rootcauseanalysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift rotations and More ❯
and ensure timely resolution using ITSM tools. Follow SOPs for incident handling, escalation, and documentation. Technical Troubleshooting Diagnose and resolve call routing issues, integration problems, and performance bottlenecks. Perform rootcauseanalysis using CloudWatch logs. Collaboration Work closely with telephony managers, system architects, and IT teams to implement improvements. Upskill colleagues on AWS Connect capabilities. Reporting Provide More ❯
and ensure timely resolution using ITSM tools. Follow SOPs for incident handling, escalation, and documentation. Technical Troubleshooting Diagnose and resolve call routing issues, integration problems, and performance bottlenecks. Perform rootcauseanalysis using CloudWatch logs. Collaboration Work closely with telephony managers, system architects, and IT teams to implement improvements. Upskill colleagues on AWS Connect capabilities. Reporting Provide More ❯
and ensure timely resolution using ITSM tools. Follow SOPs for incident handling, escalation, and documentation. Technical Troubleshooting Diagnose and resolve call routing issues, integration problems, and performance bottlenecks. Perform rootcauseanalysis using CloudWatch logs. Collaboration Work closely with telephony managers, system architects, and IT teams to implement improvements. Upskill colleagues on AWS Connect capabilities. Reporting Provide More ❯
prem and cloud environments, keeping systems stable, secure, and scalable Overseeing compliance and aligning systems with recognised security frameworks Driving improvements across processes, tooling, resilience, and documentation Managing incidents, rootcauseanalysis, and proactive risk reduction Leading the planning and smooth delivery of IT projects and upgrades Ensuring backups, monitoring, certificates, and asset management run like clockwork More ❯
Level 3/HNC/HND Degree Professional experience 3 years supervisory experience within E&I Maintenance Environment Specific training: (detailed in specialised functions) Modern E&I Maintenance Techniques, RootCauseAnalysis, Q.S.E. knowledge/training Iosh/Nebosh Skills for this position Health and Safety Communication Commitment Leadership and Man Management Experience People management and development More ❯
london, south east england, united kingdom Hybrid/Remote Options
Axiom Software Solutions Limited
Periodic cadence with delivery team to: • Provide them with customer feedback/inputs on the proposed solution • Review the test cases to check 100% coverage of customer requirements • Conduct rootcauseanalysis to understand the proposed solution/demo/prototype before sharing it with the customer • Deploy and facilitate new change requests to cater to customer More ❯
Sheffield, South Yorkshire, England, United Kingdom
Get Staffed Online Recruitment Limited
the willingness to do well and receive brilliant career development opportunities, this could be the perfect role for you. Essential Requirements: As this is a technical support role, good root-causeanalysis skills are a must. Much of the job will involve talking to customers and suppliers over the phone – you must have good English-speaking skills More ❯
requirements, ensuring they translate into effective designs with clear acceptance criteria. User Acceptance Testing (UAT): Design, script, and execute UAT, including end-to-end parallel runs. Capture defects, perform root-causeanalysis, and coordinate fixes. Data Migration & Reconciliation: Support the migration of employee master data and pay elements, maintaining thorough audit trails. Compliance & Documentation: Ensure adherence to More ❯
and capitalise on risks and weak signals, proactively analysing them to prevent further risks and propose mitigation plans with suppliers. Communicate effectively with suppliers, managing non-conformities through investigation, rootcauseanalysis and implementation of corrective actions Oversee quality events and monitor processing time, contributing to handling supplier deviations Promote best practices and innovative improvements among suppliers More ❯
client team to guide implementation success Assist with requirements gathering, documentation, and policy review Support testing, including test script creation, execution, and issue resolution Lead the parallel run phase, rootcauseanalysis, and variance management Contribute to cutover planning and readiness Train wider payroll teams and support go-live and hypercare Successfully implemented Workday Payroll in both More ❯
The Tea Factory, 82 Wood Street, Liverpool, England
AMPITO GROUP
Sector. Role Troubleshooting and resolution of complex networking incidents and escalations via tickets Act as an escalation point to our 1st line team Monitoring and fixing of networking alerts Rootcauseanalysis and reporting of network trends Major incident resolution often working with 3rd party on-site engineers On-call support (escalations only, as part of rota More ❯
Experience & Skills 4-5 years of experience in technical support or similar roles (SaaS/B2B preferred). Strong troubleshooting skills and critical thinking. Experience performing bug investigations and rootcauseanalysis, and communicating findings to both technical and non-technical audiences. Solid understanding of APIs (GraphQL is a plus), authentication protocols (OAuth, SAML), and software integrations. More ❯
adapted to regulated or safety-critical environments.. Introduce best engineering & delivery practices - improve and report on velocity, release cadence, defect rate, and other metrics. Champion continuous improvement - lead retros, rootcauseanalysis, and quality initiatives to reduce bugs, unblock teams, and increase predictability. Requirements We want to hear from you if you Have experience in: Experience managing More ❯
the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out rootcauseanalysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯
the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out rootcauseanalysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team’s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We’re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯
Darfield, Barnsley, South Yorkshire, England, United Kingdom
Pioneer Selection Ltd
the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out rootcauseanalysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team’s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We’re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯