security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
to the 2rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills More ❯
suppliers - particularly Vista, Oracle, and Fourth - ensuring effective coordination and accountability. Establish a governance structure for service reviews, continuous improvement, and supplier collaboration. Lead service reporting, SLA tracking, and rootcauseanalysis for major incidents. Work closely with Product and Business Owners to align service delivery with operational needs. Drive operational stability, problem management, and proactive issue More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
product updates, timelines, and technical constraints clearly and effectively Monitor product performance, usage, and operational KPIs while driving continuous improvement across Oracle systems and processes Support incident management and rootcauseanalysis for Oracle-related issues Requirements Minimum of 7 years’ experience in a product leadership role focused on Oracle technologies Strong technical background in Oracle platforms More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Nextech Group Limited
Competencies * Proven experience in a 3rd Line Support role within IT and/or Telecoms. * Ability to resolve complex technical issues across infrastructure, networking, and telecom systems. * Proficient in rootcauseanalysis and incident resolution. * Deep understanding of Entra ID, Azure Compute, Intune, networking protocols, firewalls, and VoIP. * Ability to support technical aspects of new customer deployments More ❯
to you and the team - Demonstrate expertise in handling end to end data execution process related to labelling the tasks and be less dependent on work instructions - Contribute to rootcauseanalysis, identify error patterns and identify solutions to improve quality of labelling tasks - Responsible for identifying day-to-day process and operational issues in SOP, tools More ❯
Skills, Training and Experience Essential oDesigning and implementing complex solution architecture oDeploying, configuring, and managing software database and integration solutions design and development oDiagnosing and resolving software solutions, performing rootcauseanalysis, and implementing corrective actions to minimize downtime and ensure system stability comprehensive documentation of applications including design, deployment and testing oTeam Leadership and Mentoring: Providing More ❯
delivering the "why", "where" and the "how"; providing a full platform to detect, investigate and remediate while optimizing workloads. By combining our deep Kubernetes expertise with our AI-driven rootcauseanalysis engine, Klaudia, Komodor empowers enterprises, from top financial institutions to global webscale companies to: Troubleshoot faster with intelligent guidance and context-rich RCA. Prevent incidents More ❯
Ware, Hertfordshire, United Kingdom Hybrid / WFH Options
GlaxoSmithKline
business aims and customer outcomes. This extends to defining and maintaining the product roadmap to ensure prioritisation reflects strategic value and technical feasibility. Troubleshoot technical issues and contribute to rootcauseanalysis, to develop technical solutions and problem solving in the AspenTech InfoPlus.21 suite (IP.21) of tools and in AspenTech Inmation. Collaborate with central tech functions to More ❯
Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: FMEA, DFM, DTC, SPC, Takt time, Automation, Production improvement, Lean manufacturing, Rootcauseanalysis, Strong communicator, Analytical At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that … in electric motors for aircraft propulsion. As a Systems Design Engineer, you will support electrical machine System Design projects throughout the product life-cycle, from initial requirements capture and analysis, through concept generation, design, manufacture and verification & validation. The Role Systems Design Engineer is a role where you will be responsible for developing overall system related technical decisions, while … analyse requirements, develop system architectures, design concepts and down select to a final engineering solution. Support the definition of the system V&V plan and support system testing and analysis Prepare documentation for system qualification and aircraft certification Help identify continuous improvement opportunities and contribute to the Safran Electrical & Power improvement journey Desirable Experience We are looking for candidates More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Staffline Divisions
management team to ensure that the VDC business systems are directed towards achievement of strategic objectives. - Monitor and maintain the Business Support Helpdesk enquiries, evaluating repetitive issues to ensure rootcauseanalysis principles are adopted to uphold system security. Key Responsibilities: As a Business Project & Planning Coordinator, your role will encompass: - Processing of new starters into the … of initial outline, execution and follow up. - To fully support the Business Project Manager and the Planning Manager where required and undertake other duties as requested. - Assist in the analysis of Projects as and when required, reporting findings and making suggestions and recommendations. - Conduct periodic audits of email accounts, file structures, and other critical IT assets to ensure compliance … suit. - Advanced knowledge of Microsoft office suite (outlook, word, excel, teams, etc) Desirable Skills: - Experience of working within a logistics or automotive background - Previous experience/knowledge of data analysis Key Information and Benefits - Competitive salary based on experience. - 27 days of holiday entitlement in your first full year, increasing to 29 and 30 days. Job Ref: 1BMWF About More ❯
Sheffield, South Yorkshire, England, United Kingdom
Adecco
IR35 Key Responsibilities Provide on-call and out-of-hours support. Maintain and follow operational procedures. Conduct technical peer reviews to ensure quality and alignment with customer needs. Perform rootcauseanalysis and resolve technical issues. Support solution design and development aligned with architecture and security standards. Contribute to smaller or less complex projects and ensure quality … Backup and Recovery principles . Familiarity with Backup targets such as Data Domain or tape . Working knowledge of Linux and Windows operating systems. Strong problem-solving and performance analysis skills. If the role align with your experience please apply with your updated CV More ❯
Windsor, Berkshire, England, United Kingdom Hybrid / WFH Options
Job Box Recruitment Limited
3rd line support for a range of applications, ensuring incidents and problems are resolved quickly. Work with development, testing, and infrastructure teams to optimise application performance and reliability. Conduct rootcauseanalysis and implement permanent fixes to minimise recurrence of issues. Create and maintain clear technical documentation for supported applications and services. Develop and maintain monitoring and … of IT experience, with extensive hands-on exposure to application support and related technologies. Strong background in 2nd and 3rd line support within complex enterprise environments. Proficient in troubleshooting, analysis, and problem resolution. Experience with monitoring tools (e.g. SolarWinds , Azure Application Insights ). Excellent stakeholder management and communication skills. Knowledge of ITIL service management processes . Ability to work More ❯
and software) into cohesive flight simulation systems. Work closely with multidisciplinary teams to design and implement integration procedures, ensuring all subsystems function together as intended. Troubleshoot integration issues, identify root causes, and develop solutions to ensure seamless system performance. Maintain and optimize system configurations for improved operational efficiency and system reliability. • Verification & Validation: Define and execute test plans to … Ability with simulation software tools, modelling languages, and simulation platforms (e.g., MATLAB, Simulink, RTOS). Familiarity with industry standards and certifications (e.g., DO-178C, DO-254). Troubleshooting ability, rootcauseanalysis, and system diagnostics. Problem-Solving: Strong analytical and problem-solving abilities with a focus on resolving complex systems issues under tight deadlines. Excellent written and More ❯
standards Support the CICD capabilities for the portfolio works with enterprise teams to improve CICD capabilities and metrics at the portfolio enterprise level drives best practices and standards including rootcauseanalysis Setting and managing the product quality standards and metrics for platform collect maintain and report metrics at portfolio level Identify patterns gaps risk and opportunities … from the metrics to drive innovation and improvement platform trend analysis Works with team to identify project portfolio challenges and report escalate as needed Uphold standards in order to ensure quality customer experiences through seamless robust and resilient journeys cutting across platforms Maintain a healthy and efficient CICD pipeline drive the strategy and the governance of automation and testing More ❯
Burgess Hill, West Sussex, England, United Kingdom
Randstad Technologies
standards Support the CICD capabilities for the portfolio works with enterprise teams to improve CICD capabilities and metrics at the portfolio enterprise level drives best practices and standards including rootcauseanalysis Setting and managing the product quality standards and metrics for platform collect maintain and report metrics at portfolio level Identify patterns gaps risk and opportunities … from the metrics to drive innovation and improvement platform trend analysis Works with team to identify project portfolio challenges and report escalate as needed Uphold standards in order to ensure quality customer experiences through seamless robust and resilient journeys cutting across platforms Maintain a healthy and efficient CICD pipeline drive the strategy and the governance of automation and testing More ❯
Sheffield, South Yorkshire, England, United Kingdom
McGregor Boyall
DevOps, or Technical Operations.Demonstrated experience leading global technical teams in complex, high-scale environments.Deep expertise in incident recovery, automation, systems design, and platform reliability.Strong working knowledge of problem management, rootcauseanalysis frameworks, and resilience engineering principles.Experience designing and running resilience exercises, chaos engineering, or incident scenario testing at scale.Comfortable operating in regulated environments and partnering with More ❯
Stakeholders across the company. Strong skills in developing metrics, dashboards, and professional presentations are essential. Skills Required: Strong knowledge of Issue and Defect Management Processes and Tools. Proficiency in RootCauseAnalysis Techniques and Problem-Solving Methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards. Solid understanding of software integration principles and dependencies. Excellent More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
and be part of a team that values collaboration and innovation. Youll be part of a collaborative team providing proactive and reactive network management. From resolving incidents and performing rootcauseanalysis to managing change requests and supporting compliance, youll play a key role in keeping our customers environments running smoothly. What youll do Manage and resolve More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
make a lasting impact. What you'll be doing Leading the response to all major incidents, ensuring timely investigation, resolution and communications to stakeholders Driving structured post-incident reviews, rootcauseanalysis and tracking actions to completion Managing and chairing Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured More ❯
ll be doing: Taking ownership of CrowdStrike EDR , including policy configuration and SIEM tuning. Working with network teams on segmentation, NAC, and firewall controls . Leading on incident response , rootcauseanalysis, and runbook development. Managing and optimising a wide suite of tools: WAF, DDoS, VPN, perimeter firewalls, email/web security, MFA, SSO, PAM, MDM/ More ❯
ll be doing: Taking ownership of CrowdStrike EDR , including policy configuration and SIEM tuning. Working with network teams on segmentation, NAC, and firewall controls . Leading on incident response , rootcauseanalysis, and runbook development. Managing and optimising a wide suite of tools: WAF, DDoS, VPN, perimeter firewalls, email/web security, MFA, SSO, PAM, MDM/ More ❯
ll be doing: Taking ownership of CrowdStrike EDR , including policy configuration and SIEM tuning. Working with network teams on segmentation, NAC, and firewall controls . Leading on incident response , rootcauseanalysis, and runbook development. Managing and optimising a wide suite of tools: WAF, DDoS, VPN, perimeter firewalls, email/web security, MFA, SSO, PAM, MDM/ More ❯