based discussions grounded in a clear understanding of client challenges and barriers. Cultivate trust-based client relationships Identify and address client business issues through rootcauseanalysis and by applying pragmatic, results-driven problem-solving techniques and creative insights Use a human-centred approach to solve problems More ❯
based discussions grounded in a clear understanding of client challenges and barriers. Cultivate trust-based client relationships Identify and address client business issues through rootcauseanalysis and by applying pragmatic, results-driven problem-solving techniques and creative insights Use a human-centred approach to solve problems More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Accenture
based discussions grounded in a clear understanding of client challenges and barriers. Cultivate trust-based client relationships Identify and address client business issues through rootcauseanalysis and by applying pragmatic, results-driven problem-solving techniques and creative insights Use a human-centred approach to solve problems More ❯
you We need somebody with: Expertise experience using at least one modern programming language: Python or Node.js The ability to understand complex problems, providing rootcauseanalysis, and identifying options for resolution, that meet industry standards and best practice Good skills in Agile and DevOps processes, techniques More ❯
the established Emergency Operations Procedures to effectively handle these situations; Deeply involve with Colocation provider and contractors to resolve infrastructure engineering issues and conduct rootcauseanalysis for operational issues; Establish comprehensive English documentation to business & facility operations in partnership with the Colocation provider; Constantly explore and More ❯
documentation of modern, secure, and scalable software systems (mostly Java-based with AWS cloud architecture) Investigate issues in production, review logs, and assist in rootcauseanalysis Map and document APIs, data flows, integration points, and system processes Collaborate in Agile teams (Scrum/Kanban) and support … user story refinement, testing, and delivery Communicate technical insights clearly across teams, clients, and stakeholders Your Profile: Background in software engineering or systems analysis, with a solid understanding of the SDLC Familiarity with Java, Spring Boot, and microservices architecture Experience with REST/SOAP APIs, SQL queries, and writing More ❯
City of London, London, United Kingdom Hybrid / WFH Options
PSD Group
documentation of modern, secure, and scalable software systems (mostly Java-based with AWS cloud architecture) Investigate issues in production, review logs, and assist in rootcauseanalysis Map and document APIs, data flows, integration points, and system processes Collaborate in Agile teams (Scrum/Kanban) and support … user story refinement, testing, and delivery Communicate technical insights clearly across teams, clients, and stakeholders Your profile : Background in software engineering or systems analysis, with a solid understanding of the SDLC Familiarity with Java, Spring Boot, and microservices architecture Experience with REST/SOAP APIs, SQL queries, and writing More ❯
change framework and promotes/enforces adoption and adherence. Develops a structured approach to lessons learned reviews. This role will specifically be accountable for Analysis and forecasting Reporting Planning Cost Management Change Control Assurance Actions Governance meetings Comms and co-ordination Skills, Experience & Qualifications Proficient analytical skills and the … skills and the ability to analyse complex requirements and translate them into effective plans/solutions. Analytical skills - ability to undertake logical and complex analysis on disparate data sets, to lead to usable, value add conclusions. Resilience and the ability to handle multiple priorities. Effective communication and convincing abilities … of appropriately challenging others. Extensive experience of core Microsoft Office tools, including: PowerPoint, Excel, MS Project, MS Teams & SharePoint. Strategic problem-solving skills, including root-causeanalysis and trend identification, with the ability to synthesise and logically structure information in a step-by-step way. Resilient, well More ❯
Problem Management: Oversee and manage incidents and problems within your organisational area. • Operational Direction: Provide clear direction to operational teams during and after incidents. • RootCauseAnalysis: Identify and understand the causes of incidents and determine the best methods to eliminate the root cause. • Impact Assessment More ❯
Paragon. Your responsibilities will include: Collaborating with technical and business teams to design effective system solutions Supporting system changes, enhancements, and upgrades Assisting in rootcauseanalysis of recurring issues Ensuring a smooth transition from change to business-as-usual Communicating complex technical concepts to non-technical … only. I look forward to hearing from you. KEY SKILLS: SAP Systems Analyst, Operational Applications, SAP S/4HANA, Change Management, Communication Skills, Technical Analysis, Problem Solving, Stakeholder Engagement More ❯
to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation … knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and rootcauseanalysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support More ❯
to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation … knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and rootcauseanalysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support More ❯
asset integrity management e.g., quality assurance, maintenance and reliability strategy and tactics, inspection & test, repair, work management, codes and standards, competence management, reliability engineering, rootcauseanalysis, etc. All equipment classes e.g. static equipment, rotating equipment, safety instrumented functions, pipelines, electrical, etc. All interfaces with other process … safety management elements e.g., process hazard analysis, management of change, pre-start up safety reviews, incident investigation, etc. Oversee and perform checks and analyses to develop improved asset reliability at client the sites Leading client teams along the different stages of the project (e.g., gap analysis, detailed planning … improvement projects Creation and updating of technical data, information and documentation for the task area On-site advisory related to health-monitoring systems and analysis Effectively communicating progress and outcome to different client's stakeholders. Proactively identifying issues and risks in relation to the specific delivery activities and liaise More ❯
bridge calls and manage high/major incidents end-to-end Collaborate with service desk, IT teams, and business stakeholders to drive resolution Conduct rootcauseanalysis and problem reviews with follow-up actions Provide clear, regular communication to customers and internal teams Analyse incident trends and More ❯
to ensure accurate data modelling and pipeline development. Support the design and implementation of dashboards, reports, and data visualisations. Conduct data profiling, validation, and rootcauseanalysis to ensure data quality. Help drive the adoption of Snowflake across business functions and promote data literacy. Assist with UAT More ❯
to ensure accurate data modelling and pipeline development. Support the design and implementation of dashboards, reports, and data visualisations. Conduct data profiling, validation, and rootcauseanalysis to ensure data quality. Help drive the adoption of Snowflake across business functions and promote data literacy. Assist with UAT More ❯
and configuration changes while ensuring system integrity. Analyze logs and application metrics to proactively identify and mitigate potential issues. Participate in incident management, including rootcauseanalysis and post-mortem reviews. Contribute to documentation and knowledge-sharing across support and development teams. Key Requirements: Experience in application More ❯
and configuration changes while ensuring system integrity. Analyze logs and application metrics to proactively identify and mitigate potential issues. Participate in incident management, including rootcauseanalysis and post-mortem reviews. Contribute to documentation and knowledge-sharing across support and development teams. Key Requirements: Experience in application More ❯
at least 5 to 10 years of hands-on expertise in 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/RootCauseAnalysis, Documentation write-ups for Knowledge Base Articles Support team member supporting all aspects of services and client support, including Workstation More ❯
solutions for configuration management and deployment, streamlining operations. Implement security protocols to ensure compliance with regulatory standards. Lead the resolution of platform outages, conducting rootcauseanalysis and preventive measures. Collaborate with cross-functional teams to integrate solutions and troubleshoot issues. analyse system capacities and plan for More ❯
troubleshooting Project management Mentorship of Technical Support Technicians Data cabling Systems administration in a variety of software and hardware environments Telecom/PBX administration Rootcauseanalysis in problem solving Assistance in managing the daily activities of the department A willingness to relocate as career advancement opportunities More ❯
of risk management, regulatory compliance, and ServiceNow best practices. Proven ability to deliver solutions in regulated environments (finance, insurance, critical infrastructure). Experience in rootcauseanalysis, troubleshooting, and problem-solving complex IT issues. Excellent communication, leadership, and collaboration skills. ServiceNow certifications (e.g., Certified Implementation Specialist, Certified More ❯
quality flow downs are implemented, monitored, and controlled. As part of your role, you will drive product and process non-conformance investigations and associated rootcauseanalysis activities including concession management and customer reporting requirements are met. About You To deliver this role you will be required More ❯
with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-CauseAnalysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Michael Page (UK)
availability using tools such as SolarWinds, PRTG, or other packet-capture/investigatory technology. Diagnose and resolve complex network issues, ensuring minimal downtime. Conduct rootcauseanalysis and implement preventative measures for recurring issues. Security and Compliance Implement and maintain network security measures, including firewalls, VPNs, and More ❯