Senior CNS Engineer
- Location
- Greater London, England, United Kingdom
this role. You will leverage AI-assisted tools, intelligent data sanitisation utilities, and modern analytics to accelerate incident triage, automate log de-sensitisation, enhance root-cause analysis, and drive operational efficiency. As a senior member of the team, you will also provide vital support and mentoring … assisted workflows to enable secure information transfer to global Cisco Support teams. Act as a technical coordinator during critical escalations, producing comprehensive incident reports, root‐cause analyses, and stakeholder updates. Configure, diagnose, and troubleshoot technical issues logged by CNS customers across multi‐vendor and Cisco enterprise environments. Issue ...