London, South East, England, United Kingdom Hybrid / WFH Options
AJ Bell
up to date. Monitoring of production environment (Windows, Linux and IBM System I). Log and manage issues with 3rd parties, ensuring service levels and user updates are maintained. Rootcauseanalysis – identifying underlying root causes for recurring issues. Supporting project work as agreed with the Application Support Manager. Varied involvement in projects and initiatives relating More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide rootcauseanalysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence More ❯
Incident Responder, you'll be the escalation point for L1 and L2 SOC Analysts, taking ownership of security incidents from investigation through to containment and remediation. You'll drive rootcauseanalysis, ensure runbooks and playbooks are followed, and directly engage with clients and delivery managers to provide expert guidance on incident handling. This is a hands … intelligence, and collaboration with stakeholders. You'll also support service improvement, tool optimisation, and the development of new SOC capabilities. Key Responsibilities Lead investigations into escalated incidents, providing detailed analysis and containment strategies. Perform malware analysis, reverse engineering, and develop detection signatures. Integrate threat intelligence into SOC operations, staying ahead of emerging attack techniques. Manage and optimise SIEM … enhancements Skills & Experience Strong background in incident response, SOC operations, and security investigations. Hands-on expertise with SIEM tools (Splunk, QRadar, Microsoft Sentinel). Deep understanding of network traffic analysis, vulnerability management, and penetration testing. Knowledge of DFIR principles, malware reverse engineering, and digital forensics. Familiarity with ITIL processes (Incident, Problem, Change). Experience with cloud platforms (AWS and More ❯
performing quality audits, producing process check lists, spotting deviations, etc. Experience in training others in Quality Management principles and topics Experience in formal process reviews Experience in performance of RootCauseAnalysis Experienced in trend analysis Experience in effectiveness review (maintaining KPIs, etc. More ❯
Great Wyrley, Staffordshire, United Kingdom Hybrid / WFH Options
Veolia
innovation. The role also includes providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through rootcauseanalysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we are looking for: Essential More ❯
Cannock, Staffordshire, Great Wyrley, United Kingdom Hybrid / WFH Options
Veolia
innovation. The role also includes providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through rootcauseanalysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we are looking for: Essential More ❯
our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You … issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document … troubleshooting steps and resolutions clearly for both internal and customer use Lead rootcauseanalysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: Have lived in the UK for the last 5 consecutive years, or Hold British Citizenship More ❯
our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You … issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document … troubleshooting steps and resolutions clearly for both internal and customer use Lead rootcauseanalysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: Have lived in the UK for the last 5 consecutive years, or Hold British Citizenship More ❯
Storage (Block, Object, SQL, NOSQL) • Authentication, Authorisation, Identity Platforms • Information Security, Privacy and Regulatory Compliance • Performance Tuning, Hardening and Troubleshooting • Problem Solving Skills to Methodically Find Faults and perform RootCauseAnalysis • Able to evaluate multiple courses of action, achieving goals by non-standard means if necessary • System Regression • Protocol Analysis • Load Testing • Availability and Resilience More ❯
ensure successful automation as part of our standard build process. Occasional manual testing when automation is not an option. Report, reproduce, and help development resolve defects, emphasis on troubleshooting, rootcauseanalysis, and prevention of similar issues in the future. Freely debate ideas and rally behind decisions. Pushing for continual improvement in everything we do. Apply technology … databases, including writing queries for validation and verifying data integrity. Experience testing applications running in Kubernetes environments. Familiarity with using monitoring and observability tools like Grafana to support test analysis and validation. Experience troubleshooting and supporting customers with product features, including investigating issues and providing technical guidance. Bias for action and problem solving - eagerness to take initiative and make More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
Monitor and tune data systems, identifies and resolves performance bottlenecks, and implements caching and indexing strategies to enhance query performance Establish the governance of data and algorithms used for analysis and analytical decision making Collaborate with Subject Matter Experts to optimize models and algorithms for data quality, security, and governance Requirements Ideally degree educated in computer science, data analysis … and across teams of different technical knowledge to support delivery to end users Problem-solving skills, including debugging skills, and the ability to recognize and solve repetitive problems and rootcauseanalysis Ability to describe business use cases, data sources, management concepts, and analytical approaches Experience/Skills Experience in data management disciplines, including data integration, modeling More ❯
and Cyber Essentials standards. Respond to and manage security incidents, including malware and ransomware threats. Collaborate with third-party cyber security providers to deploy and maintain security capabilities. Conduct rootcauseanalysis and contribute to incident response planning. Ensure compliance with industry regulations and internal governance frameworks. Stay up to date with the latest Azure and security More ❯
Sale, Cheshire, North West, United Kingdom Hybrid / WFH Options
Lawfront
and Cyber Essentials standards. Respond to and manage security incidents, including malware and ransomware threats. Collaborate with third-party cyber security providers to deploy and maintain security capabilities. Conduct rootcauseanalysis and contribute to incident response planning. Ensure compliance with industry regulations and internal governance frameworks. Stay up to date with the latest Azure and security More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
AVENSYS CONSULTING (UK) LTD
database schema changes using Liquibase , ensuring alignment with compliance and audit standards. Collaborate closely with Architecture and DevOps teams to enhance, maintain and mature Product capabilities/features. Perform rootcauseanalysis and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelors More ❯
alongside the SOC. Lead the implementation and tuning of Microsoft Sentinel: build KQL queries, implement custom rules, conduct threat hunting, workbooks, design and automate playbooks using Logic Apps. Perform rootcauseanalysis and post-incident reviews to continuously improve our defences. Run vulnerability scans, prioritize based on risk, and drive remediation efforts. Research and test emerging threats More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow rootcause analysis. Previous experience to identify rootcause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The Curve Group
supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective rootcauseanalysis Proactively maintaining and optimising applications, performing upgrades and configuration changes Monitoring system performance, defining service-level objectives, and addressing bottlenecks before they impact users Collaborating More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
tasks Contribute to cloud migration and platform modernisation initiatives Implement best practices across cloud architecture, DevOps, and automation Collaborate with cross-functional teams on greenfield projects Investigate incidents, perform root-causeanalysis, and introduce preventative measures Provide technical guidance and mentorship to junior engineers Monitor platform performance, security, and costs Essential Skills & Experience 3+ years in a More ❯
Derbyshire, Burton upon Trent, Staffordshire, United Kingdom
Amtis Professional Ltd
infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to rootcauseanalysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Amtis Professional Ltd
infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to rootcauseanalysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯
SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, rootcauseanalysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance More ❯
buy-in. Use psychological principles of design to create experiences that guide, motivate, and support customers in making confident decisions. Ensure that we design solutions based on problems using rootcauseanalysis Use research approaches like competitor analysis to find opportunities for improved journeys. Apply behavioural insights such as cognitive load, choice architecture, nudging, and persuasive … services from concept to implementation with measurable impact Experience applying WCAG accessibility standards to real-world designs. Strong communication and presentation skills, with evidence of influencing stakeholders. Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Knowledgeable in behavioural design principles, with experience applying psychological More ❯
buy-in. Use psychological principles of design to create experiences that guide, motivate, and support customers in making confident decisions. Ensure that we design solutions based on problems using rootcauseanalysis Use research approaches like competitor analysis to find opportunities for improved journeys. Apply behavioural insights such as cognitive load, choice architecture, nudging, and persuasive … services from concept to implementation with measurable impact Experience applying WCAG accessibility standards to real-world designs. Strong communication and presentation skills, with evidence of influencing stakeholders. Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Knowledgeable in behavioural design principles, with experience applying psychological More ❯
buy-in. Use psychological principles of design to create experiences that guide, motivate, and support customers in making confident decisions. Ensure that we design solutions based on problems using rootcauseanalysis Use research approaches like competitor analysis to find opportunities for improved journeys. Apply behavioural insights such as cognitive load, choice architecture, nudging, and persuasive … services from concept to implementation with measurable impact Experience applying WCAG accessibility standards to real-world designs. Strong communication and presentation skills, with evidence of influencing stakeholders. Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Knowledgeable in behavioural design principles, with experience applying psychological More ❯
buy-in. Use psychological principles of design to create experiences that guide, motivate, and support customers in making confident decisions. Ensure that we design solutions based on problems using rootcauseanalysis Use research approaches like competitor analysis to find opportunities for improved journeys. Apply behavioural insights such as cognitive load, choice architecture, nudging, and persuasive … services from concept to implementation with measurable impact Experience applying WCAG accessibility standards to real-world designs. Strong communication and presentation skills, with evidence of influencing stakeholders. Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Knowledgeable in behavioural design principles, with experience applying psychological More ❯