alerting systems) for both our client-facing APIs and large training runs. Participate occasionally in on-call rotations to respond to incidents and perform rootcauseanalysis to prevent future occurrences. Development (50%) Drive continuous improvement in infrastructure automation, deployment, and orchestration using tools like Kubernetes, Flux … a DevOps/SRE role. Strong experience with cloud computing and highly available distributed systems. Exposure to site reliability issues in critical environments (issue rootcauseanalysis, in-production troubleshooting, on-call rotations ). Experience working against reliability KPIs (observability, alerting, SLAs). Hands-on experience with More ❯
Data Security: Manage internal system accesses in alignment with data security principles. Issue Resolution: Support the resolution of identified issues and challenges, providing clear rootcauseanalysis, guidance, and training to the payroll team. Documentation: Assist the global payroll team in maintaining regular country documentation updates and … management and performance dashboard metric delivery. Compliance Checks: Perform monthly spot checks of payroll control tools for SOX countries and five sample countries, capturing analysis and remediation evidence to ensure issues are corrected. Dashboard Monitoring: Monitor the performance dashboard monthly to ensure accurate data reflection per country and resolve … to produce high-quality outputs. Proven work experience or subject matter knowledge in payroll and related systems (e.g., Workday, SAP). Strong background in analysis and critical evaluation of information from multiple sources. Ability to document information in a format understandable by both business and technology teams. Consulting-type More ❯
Data Centers within your designated region. Conduct audits for power and mechanical capacity and oversee upgrades. Collaborate with internal teams to troubleshoot and perform RootCauseAnalysis (RCA) and Corrective Action (CA) for design-related issues. Liaise with local colocation partners to comprehend and synchronize site utility … center equipment. Collaborate with project teams and colocation partners to validate the functionality of electrical and mechanical systems. Extend operational support encompassing failure mode analysis, rootcause identification, maintenance assistance, best practices, procedural reviews, and more. Curate and maintain comprehensive technical documentation concerning corporate data centers and More ❯
required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of rootcauseanalysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff … Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Rootcauseanalysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary More ❯
pipelines, Databricks workflows, and SQL databases to ensure seamless data processing. You will troubleshoot and resolve production incidents in Azure-based data pipelines, conducting rootcauseanalysis and implementing preventive measures. You will oversee and optimize the performance of Databricks notebooks and clusters to support efficient data … optimizing queries for performance. You will have experience with Azure Monitor, Log Analytics, and issue detection. You will have good problem-solving skills for rootcauseanalysis and implementing preventive solutions. You will have knowledge of compliance standards, role-based access control (RBAC), and secure Azure networking. More ❯
Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (rootcauseanalysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The … development projects and building custom tools. Key job responsibilities Diagnose and resolve production software issues across multiple products and services Perform comprehensive troubleshooting and rootcauseanalysis for technical challenges Provide timely and effective support through ticket management and customer communication Coordinate support issue handoffs within the More ❯
Retford, Nottinghamshire, East Midlands, United Kingdom
pib Group
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working More ❯
Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (rootcauseanalysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The … to you. Responsibilities Technical Support and Problem Resolution: Diagnose and resolve complex production software issues across multiple products and services; perform comprehensive troubleshooting and rootcauseanalysis for technical challenges; provide timely and effective support through ticket management and customer communication. Software Development and Maintenance: Develop and More ❯
Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (rootcauseanalysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The … Key job responsibilities Technical Support and Problem Resolution Diagnose and resolve complex production software issues across multiple products and services. Perform comprehensive troubleshooting and rootcauseanalysis for technical challenges. Provide timely and effective support through ticket management and customer communication. Software Development and Maintenance Develop and More ❯
working in collaboration with an engineering team to provide operational support for multiple products and platforms, including engineering development support (continuous deployment, operational readiness, root-causeanalysis, code fixes, unit and integration test coverage, metrics and dashboards), customer support self-service (tools development), and business decision-making … Keep software up-to-date based on software deprecation campaigns, modernization initiatives, and help identify and improve tech-debt scenarios. • Perform comprehensive troubleshooting and rootcauseanalysis for technical challenges. Software Development and Maintenance • Develop and implement operational tools and automation solutions using Ruby, Rails, Java, Python More ❯
portfolio, this would include both client and CBRE internal audits. Drive high quality Incident Management reporting looking at all data and information to deliver RootCauseAnalysis and Lessons Learned. Skills, Knowledge and Experience: IT literate in MS Office and systems management software. Able to co-ordinate … landscape, industry knowledge, and the ability to assess risks, solve problems, interpret data, and communicate effectively. Ability to review Incident reports and drive quality RootCauseAnalysis to ensure Lessons Learned are embedded within the site Operation teams. Have strong quantitative and technical skills Person Specification: Be More ❯
and that as a minimum the department meets the standards set out for H&S. Proactively solve and prevent issues and incidents, practice efficient rootcauseanalysis with a clear timeline of events and effective preventative actions. Provide leadership and direction to the hygiene community to ensure … hygiene including CIP and microbiological hygiene. Computer literate in either the Google or Microsoft suites. Basic knowledge of Weight legislation. Knowledge of technical KPIs. Rootcauseanalysis including fishbone and 5-whys. Benefits: Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday) . Plus More ❯
Key responsibilities include: Designing, developing and executing manual and automated tests Participating in Agile team ceremonies and contributing to test planning Conducting test result analysis and performing rootcause investigations Raising, tracking, and managing defects through to resolution Collaborating with developers and project teams to improve quality … Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and rootcauseanalysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing More ❯
Basingstoke, Hampshire, South East Hybrid / WFH Options
CGI
Key responsibilities include: • Designing, developing and executing manual and automated tests • Participating in Agile team ceremonies and contributing to test planning • Conducting test result analysis and performing rootcause investigations • Raising, tracking, and managing defects through to resolution • Collaborating with developers and project teams to improve quality … Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and rootcauseanalysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing More ❯
system optimizations, reliability metrics, and overall equipment effectiveness. Utilizing this data, you will engage customers to understand and document business requirements, drive problems to rootcause, and manage implementation programs for corrective actions. You will apply your expertise in robotics, mechatronics, reliability engineering and system lifecycle management to … ensure optimal performance and availability of thousands of workcells across Amazon's global fulfillment center network. Key job responsibilities Primary responsibilities: - Utilize data analytics, rootcauseanalysis, design of experiments and six sigma methods to improve reliability and availability of critical automation equipment and robotics & mechatronics systems. … deliver structured problem solving. - Design, pilot and implement new preventative maintenance standards, interval adjustments, part replacement cycles, and work instruction streamlining based on granular analysis of reliability (MTBF, MTTR, OEE, etc.) trends across assets. - Develop automated reporting through advanced SQL and Quicksight to provide RME leadership with actionable insights More ❯
implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross … reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with More ❯
of Windows OS and various services running on Windows OS. *Administration for directory services platforms to include configuration, policy configurations, troubleshooting and getting to rootcauseanalysis, system design, upgrades, and configuration of monitoring tools Key Skills/Experience: * Significant experience managing Windows servers and infrastructure, including … V Hypervisors. * Knowledge of ITIL processes * Working in 24X7 global environment. * Take responsibility for resolving problems in most effective way possible within SLA reaching rootcause and preventing problems. This is a great opportunity on a long running programme of work. Apply now for your CV to reach More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Southeastern Railway
tools and data applications. Excellent communication skills and the ability to engage with people at all levels of the organization. Proven experience in business analysis, rootcauseanalysis of systems hardware and software problems, and developing technical specifications for solutions. Strong analytical skills with the ability More ❯
communication skills and the ability to engage with people at all levels of the organisation. Proven track record of in the area of business analysis, rootcauseanalysis (systems hardware and software problems) and development of workable and achievable technical specifications for solutions. Strong analytical skills More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use of EUA data for rootcauseanalysis and incident prevention Use Comparative Analytics from EUEM CoE to drive improvements on the customer account Seek rootcauseMore ❯
investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use of EUA data for rootcauseanalysis and incident prevention Use Comparative Analytics from EUEM CoE to drive improvements on the customer account Seek rootcauseMore ❯
investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use of EUA data for rootcauseanalysis and incident prevention Use Comparative Analytics from EUEM CoE to drive improvements on the customer account Seek rootcauseMore ❯
and some understanding of supply chain and the effect on internal efficiency and quality. • To record and manage system, process, and material non-conformities, rootcauseanalysis/investigation into customer complaints/returns and reporting using 8D report format; carry out internal and external (2nd party …/Engineering qualification/Experience of Audit • Quality assurance within an electronics design, development and/or manufacturing environment. Experienced with non-conformities/rootcause and 8D • Have an interest in electronic/mechanical design and product manufacture • Proficient computer skills, including Microsoft Outlook, Word, and Excel. More ❯
procedures to enhance efficiency. Integrate customer feedback into continuous service improvements. Implement problem management procedures, including escalation paths for technical and operational issues. Lead rootcauseanalysis and implement preventive measures. Build strong working relationships with operations and maintenance partners. Provide requirements and articulate the 'voice of … lead complex technical discussions with software engineers, hardware engineers, technicians, and operators. Proven problem-solving and analytical skills. Ability to troubleshoot and identify the rootcause of issues, drive improvements, and implement preventive measures. Ability to manage multiple high-priority tasks simultaneously. Ability to work independently with limited More ❯
ticketing systems as appropriate. Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics. Lead rootcauseanalysis of major downtime events. Act as a network resource for technical issues and lead network-wide rootcauseMore ❯