76 to 100 of 322 Root Cause Analysis Jobs in England

enterprise service standards. Proactively monitor and tune infrastructure, applications, messaging, and scheduling platforms. Act as the escalation point for critical incidents, coordinating technical resources to achieve rapid resolution. Lead root cause analysis and service improvement initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and More ❯

including basic endpoint troubleshooting, access control, and IT compliance checks. Strategic Projects & Improvements Participate in IT project delivery, focusing on software upgrades, new system rollouts, and integration initiatives. Perform root cause analysis on persistent problems to recommend and implement lasting solutions. Stay current with emerging ERP technologies and identify ways to enhance user satisfaction and system capability. More ❯

/Active Directory user and licence management, contributing to general IT service desk tasks. Strategic involvement includes participation in projects for new BI platform implementations and system integrations, conducting root cause analysis on data issues, and staying current with Cloud/AI analytics trends . Essential Skills and Experience Candidates must have significant practical experience ( 3+ years More ❯

Identify and prioritise test cases suitable for automation, aligned with both functional and non-functional needs. Continuously refine automation frameworks and testing processes to boost efficiency and quality. Conduct root cause analysis of defects and collaborate with development teams to ensure prompt resolution. Actively participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Create More ❯

Identify and prioritise test cases suitable for automation, aligned with both functional and non-functional needs. Continuously refine automation frameworks and testing processes to boost efficiency and quality. Conduct root cause analysis of defects and collaborate with development teams to ensure prompt resolution. Actively participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Create More ❯

and platforms, including SIEM, XDR, EDR, DLP, IAM, PAM, ZTNA and vulnerability management solutions Lead or support the detection and response lifecycle, including triage of alerts, investigation of incidents, root cause analysis, and coordination of response actions. Implement and administrate security operational controls across AWS, Azure, and on-prem environments, ensuring consistent alignment with ISO 27001, PCI More ❯

Experience Level Agreements (XLAs), oversee digital experience metrics, and ensure proactive service improvement across business areas. Key Responsibilities Define and deliver the XMO vision, objectives, and roadmap. Lead gap analysis and setup of XMO during transformation programmes. Establish governance structures, steering committees, and stakeholder engagement plans. Manage Riverbed and other network and application performance tools in conjunction with our … delivery partner for real-time experience monitoring. Drive continuous improvement through root cause analysis and lessons learned. Champion experience-led service design across product teams and service towers. Collaborate with Partner Advisory Group (PAG) and Digital Hub to embed experience culture. Report on DEX scores, incident response times, and satisfaction metrics. Qualifications Proven leadership in IT service More ❯

Experience Level Agreements (XLAs), oversee digital experience metrics, and ensure proactive service improvement across business areas. Key Responsibilities Define and deliver the XMO vision, objectives, and roadmap. Lead gap analysis and setup of XMO during transformation programmes. Establish governance structures, steering committees, and stakeholder engagement plans. Manage Riverbed and other network and application performance tools in conjunction with our … delivery partner for real-time experience monitoring. Drive continuous improvement through root cause analysis and lessons learned. Champion experience-led service design across product teams and service towers. Collaborate with Partner Advisory Group (PAG) and Digital Hub to embed experience culture. Report on DEX scores, incident response times, and satisfaction metrics. Qualifications Proven leadership in IT service More ❯

Experience Level Agreements (XLAs), oversee digital experience metrics, and ensure proactive service improvement across business areas. Key Responsibilities Define and deliver the XMO vision, objectives, and roadmap. Lead gap analysis and setup of XMO during transformation programmes. Establish governance structures, steering committees, and stakeholder engagement plans. Manage Riverbed and other network and application performance tools in conjunction with our … delivery partner for real-time experience monitoring. Drive continuous improvement through root cause analysis and lessons learned. Champion experience-led service design across product teams and service towers. Collaborate with Partner Advisory Group (PAG) and Digital Hub to embed experience culture. Report on DEX scores, incident response times, and satisfaction metrics. Qualifications Proven leadership in IT service More ❯

to the CSOC Manager. What will I be doing? Maintain the integrity and security of Cyber Security systems and networks. Support Cyber Security initiatives through both predictive and reactive analysis, articulating emerging trends to leadership and staff. Use data collected from Cyber Defence tools firewalls, IDS, network traffic, UEBA (User Entity Behaviour Analysis), Security Orchestration and Automated Response … to work with a SIEM. Experience and knowledge of SIEM tools, Cyber Security Incident Response, Vulnerability Management and Cyber Threat Intelligence. Experience of investigating Cyber Security incidents and supporting root cause analysis or can demonstrate transferable skills and acumen to learn and excel at it. Understanding of the Confidentiality, Integrity, and Availability (CIA) triad. Understanding of current More ❯

new product features. Main responsibilities: Design customer-centric solutions considering all systems and data impacts, with a strong focus on standardisation and to minimise customisations Conduct Fit/Gap Analysis and identify technical solutions for gaps ensuring design consistency cross domain across Finance, Supply chain and Retail. Ensure the End-to-End Solution consistency across D365 ecosystem with critical … achieve program goals. Ensure D365 integration into the global IT landscape in line with the long-term IT roadmap. Support BAU/Run operations for major incidents triage and Root Cause Analysis (RCA) The impact you can create at Chanel Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements. Ensure alignment More ❯

across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting root cause analysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯

/or similar tools, enabling natural language access to financial data while maintaining accuracy and contextual relevance. Build and optimize interactive dashboards in Omni for real-time visualization and analysis of key metrics, such as financial performance and operational KPIs. Monitor and troubleshoot data pipelines, performing root-cause analysis on issues related to data quality, latency More ❯

and components for validation and testing purposes. Validate electrical designs through testing, ensuring that designs meet functional, performance and safety requirements. Identify, analyse, and resolve electrical system issues. Conduct root cause analysis to propose solutions and prevent future occurrences. Provide leadership, technical guidance and mentorship to junior engineers, fostering a collaborative and knowledge-sharing environment. Documentation and … is advantageous but not critical. Experience with safety procedures for high voltage systems (up to 1000V). Knowledge of communication protocols such as CAN & Ethernet. Experience with simulation and analysis tools for electrical systems. Knowledge of electric vehicle architectures, power electronics, and battery management systems would be advantageous. Familiarity with industry standards and regulations related to electric vehicles. Excellent More ❯

escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯

on-premises and cloud environments. Incident Response: Improve playbooks and processes, lead escalated security incidents, oversee remediation and recovery actions, track incidents, liaise with partners, report findings, and apply root cause analysis with lessons learned. SOAR Development: Support and develop the SOAR platform by producing workflows to automate responses to common attack types and enhance operational playbooks. … or a related subject. Ideally hold recognised security qualifications such as CISSP, AZ-500, GIAC/GCIA/GCIH, CASP+, CEH, or SIEM certifications. Strong knowledge of log correlation, analysis, forensics, and chain of custody requirements. Familiarity with regulatory frameworks (NCSC CAF, ISO/IEC 27001/27002, GDPR, CIS, NIST). Practical knowledge of SIEM, SOAR, EDR, AV More ❯

on-premises and cloud environments. Incident Response: Improve playbooks and processes, lead escalated security incidents, oversee remediation and recovery actions, track incidents, liaise with partners, report findings, and apply root cause analysis with lessons learned. SOAR Development: Support and develop the SOAR platform by producing workflows to automate responses to common attack types and enhance operational playbooks. … or a related subject. Ideally hold recognised security qualifications such as CISSP, AZ-500, GIAC/GCIA/GCIH, CASP+, CEH, or SIEM certifications. Strong knowledge of log correlation, analysis, forensics, and chain of custody requirements. Familiarity with regulatory frameworks (NCSC CAF, ISO/IEC 27001/27002, GDPR, CIS, NIST). Practical knowledge of SIEM, SOAR, EDR, AV More ❯

role but one where leadership is demonstrated through technical depth, collaboration, and influence. What You Will Do As a Principal M365 Consultant, you will: Provide 4th line escalation and root cause analysis for complex issues across Microsoft 365 and Power Platform Design and deliver robust multi-tenant solutions including migrations, integrations, advanced configurations, and governance frameworks Own … help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need More ❯

or Python. Manage infrastructure with Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct root cause analysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your up-to-date CV to More ❯

desktop and networking equipment. Active Directory, Microsoft Office 365, Entra, Citrix, VMware, vSphere Documenting incidents and resolutions clearly and accurately. Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver More ❯

or Python. Manage infrastructure with Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct root cause analysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your up-to-date CV to More ❯

Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver More ❯

ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Provide on-site IT support and assist in resolving broader technical issues. Contribute to root cause analysis and long-term problem management. Act as a key point of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices. More ❯

security: ACR scanning, Pod Security Standards, AKS network policies Manage AKS cluster operations: upgrades, node pools, auto-scaling Ensure compliance with IAM, PIM, RBAC policies Respond to incidents, conduct root cause analysis, and maintain runbooks Chair/attend relevant committees and uphold infection prevention responsibilities Skills & Qualifications Cloud Expertise: Proven experience with Azure and AWS Microsoft Certified More ❯

Maintain compliance with the internal Approved Software List. Administer ERP systems. Monitor and maintain the Microsoft cloud environment. Manage Helpdesk tickets, escalate where needed, and ensure SLA compliance. Conduct root cause analysis and implement solutions. Deliver planned and ad-hoc IT projects within established frameworks. Create and maintain all IT documentation. Administer security tools and maintain governance More ❯