1 to 25 of 534 Service Delivery Jobs in England

Ecommerce Service Delivery Manager-London/Hybrid (Tech stack: Ecommerce Service Delivery Manager, Service Delivery, Ecommerce Platforms, Cloud, Integrations, Agile, CI/CD, QA, CRM, Analytics, Payment Gateways, Fulfilment Systems, Delivery Manager, Project Manager, Technical Delivery Lead) Our client is a quintessentially … platforms , cloud technologies, and integrations , they are transforming their digital offering to deliver a best-in-class customer experience. They are seeking an Ecommerce Service Delivery Manager to take ownership of service delivery across their digital ecosystem. This is a hands-off role where you will ...

Senior Service Delivery Manager Hybrid – King’s Lynn (2 days per week) £45,000 – £55,000 + benefits Our client is a specialist managed IT provider entering a focused phase of growth. Their service delivery function is strong and now they need a senior operational leader … accountability, and ensuring we remain the partner our clients rely on when it matters most. You will lead multiple operational teams, take ownership of service performance end-to-end, and be the person both clients and internal teams trust when situations become complex or high-pressure. This role requires ...

Service Delivery Engagement Lead Perm Reading | Hybrid You must be eligible to work in the UK without the need for sponsorship SERVICE DELIVERY ENGAGEMENT LEAD Be the customer voice. Shape the service. Turn relationships into results. The Service Delivery Engagement Lead is the primary … interface between Operational Services and its customers. This role ensures customers experience joined-up, high-performing service delivery, backed by clear communication, credible plans, and visible improvement. You’ll own the customer relationship end-to-end—bringing together subject matter experts across Operational Services to provide a single ...

find out more about this in ourHead of Cyber Security service delivery and Advisory page is loaded## Head of Cyber Security service delivery and Advisorylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-0021793The Apex Group was established in Bermuda … world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation ...

experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity … take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) £47,000 to £53,000 per annum In this role ...

Service Delivery Manager (Contract) Location: London We're looking for an experienced IT Service Delivery Manager to ensure the reliable, high-quality delivery of IT products and services. This role suits someone proactive, detail-driven and determined to root-cause issues before they impact customers … . You'll work closely with Product Owners and Product Managers to align IT service delivery with product roadmaps and business objectives. What you'll be doing Owning the delivery of IT products and services to agreed SLAs and product requirements Collaborating with Product Owners and Product ...

month contract, with extension thereafter Day Rate: £600-£800 per day (Inside IR35) About the Role We're recruiting an experienced Lead IT Service Delivery Manager on behalf of our leading utilities client to oversee the delivery, performance, and continual improvement of IT services across a complex … regulated organisation. You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. This role will play a pivotal part in safeguarding essential services that support water quality, environmental compliance, customer ...

Service Delivery Manager London, Hybrid Fintech, SaaS A highly experienced Service Delivery Manager is needed to join one of the world's biggest players in Financial software. They're seeking an experienced Service Delivery Manager who can take full ownership of the customer service life-cycle. You’ll be responsible for ensuring clients receive consistently high-quality service, that performance targets are met, and that every interaction contributes to an exceptional customer experience. In this role, you’ll become the main point of contact for customers once they’re live, developing trusted ...

Senior Service Delivery Manager – Own the client. Shape the service. Raise the standard £60,000 - £85,000 | London (Hybrid) | Client-facing Some Service Delivery roles are about reporting. This one is about ownership. You’ll take full responsibility for a small number of flagship enterprise clients … will suit you. What’s in it for you? Salary : £60,000 - £85,000 Location : London (hybrid working + client site visits) Scope : Own service delivery for major enterprise/regulated clients Influence : Act as a trusted advisor, not just a delivery manager Growth : Clear progression ...

Service Delivery Coordinator Salary: £33,000 - £37,000 Location: Hybrid (UK-based with travel required) We are working with a fast-growing Managed Service Provider that delivers cutting-edge IT services, business communications, and cyber security solutions to organisations across the UK and internationally. Due to continued … growth, our client is looking to appoint a Service Delivery Coordinator to take ownership of provisioning, project coordination, and service delivery operations. This is a pivotal role, working closely with the Head of Technical to ensure seamless onboarding, delivery, and offboarding of client services. ...

Service Delivery Manager - Data Centres London Fulltime/Permanent Salary: Competitive, DOE We are partnered with a leading independent technology organisation and global integrator, delivering end-to-end connectivity solutions across structured cabling, infrastructure, and managed services. With over 30 years of experience and a global team … specialists, the organisation supports the full lifecycle of business connectivity from design through to optimisation. We are seeking an experienced service delivery manager to join this company to take resonsibility of Managed Services for corporate workspace technology and data centre environments for prestigious global clients. Key Responsibilities: Lead ...

ecosystem. We help organisations secure their business, people, and networks from evolving threats — with a blend of AI-augmented defence, expert analysts, and proactive service delivery. At Cybanetix, we invest in our people and foster a collaborative, supportive working environment where innovation and service excellence thrive. About … Role We are seeking a Service Delivery Manager (SDM) to join an established dedicated client team. You will be a key figure in ensuring that Cybanetix delivers exceptional operational performance for our cybersecurity services to our client. You will manage day-to-day delivery of the account ...

title: Service Delivery Manager (Tier 1 Telecommunications) Days/Hours: Mon-Fri/37.5 Location: Hybrid (potentially on Client sites 2-3 days a week). Reporting to: Service Operations Manager Responsible for: Fulfilling the contractual commitments with the customer, guaranteeing satisfaction for delivery outcomes … accountable for driving aggressive performance management against delivery costs for the account. Job function Reporting to Service Operations Manager the Service Delivery Manager is responsible for ensuring the effective delivery of high-quality services to our tier 1 telecommunications customer and internal stakeholders. The role ...

Service Delivery Lead/IT Coordinator (Ideal for IT Coordinator/IT Support Lead/Service Delivery backgrounds) London, West End | Hybrid (3 days in office/2 from home) 12-month FTC | £60,000 An Engineering/Energy company is looking for an IT Service Delivery Lead to support day-to-day IT operations across the business. This is a hands-off, coordination-focused role, working with internal teams and external IT service providers to ensure BAU support, service delivery, processes, and reporting run smoothly. This role is ideal ...

Description If the following job requirements and experience match your skills, please ensure you apply promptly. IT Service Delivery Lead/IT Coordinator (Ideal for IT Coordinator/IT Support Lead/Service Delivery backgrounds) London, West End | Hybrid (3 days in office/2 from … home) 12-month FTC | £60,000 An Engineering/Energy company is looking for an IT Service Delivery Lead to support day-to-day IT operations across the business. This is a hands-off, coordination-focused role, working with internal teams and external IT service providers ...

Head of Managed Services to lead and evolve a critical, high‐impact managed services function. This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia … commercially sound, and delivering an outstanding customer experience. This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments at scale. Core Responsibilities Own and deliver the managed services strategy, ensuring the portfolio is scalable, commercially sound ...

Head of Managed Services to lead and evolve a critical, high‐impact managed services function. This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia … commercially sound, and delivering an outstanding customer experience. This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments at scale. Core Responsibilities Own and deliver the managed services strategy, ensuring the portfolio is scalable, commercially sound ...

Head of Managed Services to lead and evolve a critical, high‐impact managed services function.This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia).You … resilient, commercially sound, and delivering an outstanding customer experience.This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments at scale.**Core responsibilities:*** Own and deliver the managed services strategy, ensuring the portfolio is scalable, commercially sound ...

Service Delivery Manager Hybrid Working (2 days a week in the office) | Lincoln based - Salary up to £40k plus bonus and benefits We’re currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery of high-quality IT services across the business. This position is responsible for ensuring IT services meet agreed Service Level Agreements (SLAs). You’ll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive ...

receive the tools they need to succeed in an increasingly technology-driven environment. Role Description This is a full-time hybrid role for a Service Delivery Specialist based in Harlow, Essex ,with flexibility to work remotely. Responsibilities include managing service delivery processes, monitoring performance, ensuring customer … technical teams. The role also involves active problem-solving, maintaining communication with stakeholders, and ensuring seamless integration and execution of services. Qualifications Proficiency in Service Delivery Management and Service Delivery processes Strong Analytical Skills to assess and solve complex issues effectively Commitment to maintaining high levels ...

Technical Service Delivery Manager – Microsoft Cloud Shrewsbury (Hybrid) £45,000 – £60,000 + Benefits Recruiting exclusively via Chapman Tate Associates for a trusted & well established client Chapman Tate Associates are proud to be working with a well-established and rapidly expanding organisation that has built a strong reputation … delivering modern cloud-first solutions. As they continue to scale, we are recruiting a Technical Service Delivery Manager with deep experience across the Microsoft Cloud ecosystem to support and elevate their service operations. About the Role In this pivotal role, you will be responsible for overseeing ...

systems in the office, working occasionally on client sites for larger projects. (10 – 200 people) You will be responsible from order to operations including delivery of the projects, ordering, PM with client throughout project to completion and handover to finance for final billing. Then ongoing wider support after with … client and teams, re training and issue resolution. Key Responsibilities Operational Leadership Lead and manage all operational activities across the business including service delivery, provisioning, customer onboarding, and operational support. Develop and implement operational strategies that support business growth and scalability. Establish clear operational KPIs and performance metrics ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway asset maintenance and repair works across the North West Region. The Service Delivery Manager will oversee and control the delivery of maintenance … will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with ...

Amour Recruitment is seeking experienced Service Delivery Manager who believes great service starts with great people? We’re looking for someone who can lead with empathy, bring structure to complexity, and continuously improve how managed IT services are delivered — for both customers and engineers for our fantastic … client based in Hampshire. This is a pivotal leadership role where you’ll own service performance, customer experience, and the development of their Service Desk and Specialist Engineering teams. You’ll create clarity, consistency, and confidence across service delivery, balancing operational excellence with a genuinely human ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...